tag:typepad.com,2003:weblog-1792034 2014-03-25T16:26:29-04:00 The Official Blog of Tampa Bay's IT Department -Connecting you to the world of IT for Small and Medium-sized Businesses. TypePad tag:typepad.com,2003:post-6a0105369923fb970c01a3fcdec71f970b 2014-03-25T16:26:29-04:00 2014-03-25T16:26:29-04:00

Support for Office 2003 ends April 8, 2014 Microsoft will end support for Office 2003 on April 8, 2014. This change will affect your software updates and security options. Learn what this means for you and how to stay protected.

Gene Pavliscsak tag:typepad.com,2003:post-6a0105369923fb970c01a5118e6bc0970c 2014-03-25T16:14:42-04:00 2014-03-25T16:14:42-04:00

Microsoft security advisory: Vulnerability in Microsoft Word could allow remote code execution: Microsoft has released a Microsoft security advisory about this issue for IT professionals. The security advisory contains additional security-related information. To view the security advisory, go to the following Microsoft website: http://technet.microsoft.com/security/advisory/2953095

Gene Pavliscsak tag:typepad.com,2003:post-6a0105369923fb970c019affa57009970d 2013-09-27T16:55:22-04:00 2013-09-27T16:55:22-04:00

ConnectWise IT, a leader in Tampa Bay IT service since 1982, today announced that it has been ranked the number one computer equipment dealer by the Tampa Bay Business Journal based on number of local employees. Dubbed “Tampa Bay’s IT Department,” ConnectWise IT employs 314, and is the MSP arm of ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs. “We are very excited to be ranked Tampa Bay’s number one computer equipment dealer,” said Gene Pavliscsak, Vice President of Business Solutions, ConnectWise IT Services. “For more than 30 years, we...

Scott Ford tag:typepad.com,2003:post-6a0105369923fb970c0191033cab85970c 2013-06-11T18:03:50-04:00 2013-06-11T18:03:50-04:00

More space and state-of-the-art technology strengthens commitment to Tampa-based customers TAMPA, Fla., June 12, 2013 –– ConnectWise IT, a leader in Tampa Bay IT service since 1982, today announced that it has moved into a new corporate headquarters, providing an expanded footprint to better serve its local Tampa customers. The new facility features state-of-the-art technologies and room for staff growth that further supports the team’s commitment to the design and delivery of turn-key IT solutions that drive continued business growth. “After more than 25 years as ‘Tampa’s IT Department,’ we’re excited to have a new space with plenty of room...

Scott Ford tag:typepad.com,2003:post-6a0105369923fb970c0176170e7d18970c 2012-08-06T14:06:20-04:00 2012-08-08T08:11:55-04:00

Computers must be maintained regularly or users will notice a decrease in performance. Below are some routine tips that can help speed up your computer and increase performance. 1.) Use Disk Cleanup to free up disk space The hard disk can become bloated with unnecessary files which slow down the computer. Disk Cleanup is a good tool to free up disk space and help increase performance. Use Disk Cleanup to empty the Recycle Bin, remove temporary Internet files and other unnecessary files. For average users, Disk Cleanup should be performed once a week. To launch Disk Cleanup: Windows XP: Click...

Donald Moultrie tag:typepad.com,2003:post-6a0105369923fb970c017742c69547970d 2012-06-27T16:27:52-04:00 2012-06-28T08:20:43-04:00

With over 1 million crash reports uploaded to Redmond since 2008, Microsoft has recently released an analysis of their findings; and you might be surprised what the statistics show (I know I was). The purpose of this post is to summarize these findings in a concise manner with focus on the categories which are relevant to the ConnectWise client base. If you want to bask in all the nerdy details the entire study can be at the link below: http://research.microsoft.com/pubs/144888/eurosys84-nightingale.pdf There are two limitations to the data collected which need to be acknowledged. First, the data set we’re about to...

Smith tag:typepad.com,2003:post-6a0105369923fb970c015433dddb5a970c 2011-07-20T10:46:22-04:00 2011-07-20T13:20:20-04:00

"Google has begun notifying its users that a particular piece of malware is installed on their computers by showing a big yellow notification above their search results. The warning begun popping up yesterday, and does so only for users whose computers have been infected by a particular strain of malware that hijacks search results in order to drive users towards websites that use pay-per-click schemes." (HelpNet Security, 2011). We noticed this article and thought that it was important enough to share. Full Article.

Smith tag:typepad.com,2003:post-6a0105369923fb970c013488dd9f2c970c 2010-11-10T14:53:20-05:00 2010-11-18T08:56:22-05:00

Malware infected PC's are rapidly becoming the most common support issue for many IT vendors. Client's PC's that become infected with Malware are all but unusable, not to mention key logging of critical information, becoming an unwilling member of a zombie bot-network or being subjugated to random pornographic advertisements. Needless to say, people are not happy once their PC’s become infected, nor is the IT cost of malware removal particularly pleasing. Clients always want to know, how did I get malware? My answer to them is, “from using the Internet.” Cybercriminals have utilized search engine optimization poisoning techniques with astounding...

Smith tag:typepad.com,2003:post-6a0105369923fb970c01310f305261970c 2010-02-23T14:02:11-05:00 2010-02-24T11:07:45-05:00

As a Hosted Exchange provider and IT service organization, ConnectWise fields many support calls and questions regarding smartphones. Modern businesses lean heavily on a mobile workforce that requires on demand access to email, documents and other data; smartphones are quickly becoming the new medium for this access to data and a variety of other mobile communications. One of the most important and utilized functions of a business oriented Smart Phone is email, and email in today’s business world means Microsoft Exchange. All of the major smartphone players on the market support some form of Microsoft Exchange sync (Windows Mobile, BlackBerry...

Smith tag:typepad.com,2003:post-6a0105369923fb970c01287779731e970c 2010-02-08T17:12:24-05:00 2010-02-09T09:17:49-05:00

Most end-users are confused when their PC's become infected with Mal-ware/Spy-ware/Virus software, and they were only browsing the web for work and doing nothing out of the ordinary. Unfortunately on today's Internet, being cautious does not always equate to being secure. There are many areas of the web which contain mal-ware and spam. Even the common, or well-known sites are being used to distribute malicious software and phishing attacks. In the second half of 2009 the web saw a 225% increase in malicious websites; more frightening is that 71% of the sites that were found to contain malicious code were...

Smith