Examples of triggered, or autoresponder, emails include a welcome message after a subscriber signs up for a list or date-driven triggers that automatically send birthday coupons or membership renewal notices. In another example, a business could create a series of four messages to send after a customer downloads a white paper.

In each of those cases, we previously reported plenty of data on how many messages went out and how subscribers were engaging with those campaigns. But until now, there wasn’t a simple way to see exactly when those messages were sent. The new report can, at a glance, show changes in how your triggered campaigns are performing.

The graph can be accessed from the “Send History” tab of the “Campaign Report” page for your Triggered Campaigns.

Send History Report for Triggered Campaigns

With the new Send History report you can:

• Enter a specific date range.
• Specify the level of detail (months, weeks, days or hours) that you want to see.
• Hover over a point on the graph to see how many messages were sent on a specific day, week, month or hour.
• Click and drag for a quick zoom.

Hover Over a Point for Details	Click and Drag to Zoom
View Data by Months, Weeks, Days or Hours

Triggered emails are simple to set up in Contactology, so give them a try.

Such tactics are often considered out of reach for all but the most sophisticated marketers at larger companies. Contactology's goal is to make conditional content accessible to marketers who have little time to experiment with new types of campaigns. Today we've enhanced the way dynamic content, such as conditional content, appears as you build campaigns. It's now even easier to preview how the various versions of your campaign will look, which means you have no excuse not to give conditional content a try.

Same Campaign. Two versions personalized by subscriber interests.

Let's say "Comicology," a fictional comic book business, wants to send a monthly newsletter. Comicology has previously asked customers if they prefer comics published by "Hero World" or "AB Heroes."

To capitalize on this data, Comicology will use our conditional content widget to send one campaign to subscribers. Those who had a preference for Hero World will get a message featuring a Hero World character.

Those who preferred AB Heroes will get a message featuring an AB Heroes character. If subscribers have not given a preference, the campaign will send a default version with the AB Heroes image.

Just click to see the different versions of your campaign.

Once you have created your conditional content, you will see a preview of what your message will look like when it hits subscribers’ inboxes. To see the different versions of your message, simply click the numbers in the top right corner.

A Powerful Tool

Conditional content could be useful for almost any type of business or marketing campaign.

Let's say you are a publisher and have a newsletter with an advertiser whose business is restricted to one state. You can send one campaign that includes the advertiser's ad only for residents of that state. The rest of your list would get the same campaign with different ad content.

In another example, a museum could send a newsletter that includes a pitch to purchase memberships. Current members might see a "thank-you" for their support while non-members would see an image encouraging them to join.

Contactology's simple and robust tools make it easy to use sophisticated techniques to make your content more relevant and engaging.

So give Conditional Content a try and watch your opens, click-thrus and conversions shoot up!

We love templates, and our designs offer a great start for just about any campaign. But we haven’t forgotten those who prefer to start from scratch and create written content in our Editor.

Fans of our Editor will love our new "Blank" template. You’ll get the same freedom you enjoy from the Editor, but with even more great design options.

Campaign created in Editor	Campaign created in "Blank" Template

First we will compare our Editor to our new "Blank" template:

Blank Template

Now let’s take a look at our classic Editor.

The Editor

Notice that with the "Blank" template, you still have a white "blank slate" of content in the middle, but it has the following advantages:

• The content is neatly tucked into a 600 pixel-width area that matches the width of the footer.
• You now have access to and can change the wording around the "View in Browser" link.
• You have access to the footer and can change its language, font styles, or background color.
• You can easily change the background colors of the entire message itself.

Using the blank template, you still have full access to the editor in your main content area. When you click on the blank area in the middle of the template, the same editor controls pop up in a window.

But in the "Blank" template, you have control over the look and feel of the stuff outside of the text area. With this control, watch what happens in three simple clicks (Themes, "Deep Blue," Set Theme):

So think of the "Blank" templates as our Editor, but supercharged. Here’s that side by side comparison again.

Campaign created in Editor	Campaign created in "Blank" Template

We've added placeholder images to our templates and added the ability to easily toggle those images on and off. These features make adding images to your campaigns as easy as a mouse click.

To dive in, let's look at one of our classic templates, "1 to 2 Column," now with the improved features:

If you've used our templates before, you will immediately notice our new placeholder images. Just click an image and you'll get options for uploading your image.

The Toggle

If you don't want an image, we've created a tiny little button () that packs a lot of power.

By clicking this toggle button, you can use it to turn the placeholder image on and off without losing it entirely. This allows you the flexibility of see what different image layouts might look like without losing
anything.

The "Add Block" button () will create a duplicate of the entire block, including the placeholder image, even if you turned the image off with the toggle button ().

The Delete Button

Unlike the placeholder image toggle button, the delete button () removes a header image entirely. For a placeholder image, the delete button just toggles a placeholder image off.

Template Controls Allow Limitless Possibilities

Using these new controls together with our "Add Block" button () can give you interesting designs quickly.

Check out the layout below which was constructed in literally seconds, using the new placeholder image toggle (), delete placeholder () using the same classic "two column" template above.

	So why not create a new campaign and try out our template controls to create a new design? Experiment. Get creative. Have fun!
Custom Template Created in Seconds

New 100-Contact Quota for Free Accounts

Now resellers can create free sub-accounts with a 100-contact quota. These free accounts are identical to the ones Contactology offers direct customers and gives White Label Resellers the chance introduce prospective customers to the software. We've also added a new API call, Admin_Create_Account_Minimal that allows resellers to create free accounts with the same minimal information Contactology collects for our free accounts.

All these new accounts you create can now be greeted by a fantastic Getting Started Tutorial. This feature is designed to introduce your new customers to the simplicity and power of our software. It guides new customers through the essential steps of configuring an account, creating a list, sending a campaign and growing a subscriber base.

The New Getting Started Tutorial for White Label Resellers

Detail View of Getting Started Tutorial

As users follow the steps, a helpful guide on the right side of the screen offers further information, covering the hows and whys of sending a campaign and maintaining a list.

The guided tutorial is smart enough to preselect the relevant form field as the user moves through the steps. For example when the customers chooses Step 1 of Create a List which is to "Name Your list" the cursor will automatically be put in the "List Name" field for the user.

The right hand menu can also pop out with a click () so you can keep it open on a different screen while you work through the steps.

The Getting Started Tutorial will walk users through:

1) Configure Your Account

Takes users to Settings -> General where they will be asked to add a physical mailing address, a support email address, a homepage URL and any other general settings for their account.

Note: By guiding users through submitting their physical mailing address and other details, we ensure they’re adhering to federal CAN-SPAM regulations.We will then pull their address information into the footer of their campaigns sent through our/your system.

2) Create a List

Guides users through creating a List. They will be prompted to provide a name for their list, choose the list type and then “Submit & Add Contacts.” The tutorial will prompt users to add their own email address so they can have a valid address for their first campaign.

3) Send a Campaign

First walks users through defining the Recipients of the campaign. Once that stage is completed, it will then walk them through creating the Details of the campaign, the Content of the campaign (using a Template), Proofing their campaign content, Testing their campaign and then how to send or schedule their campaign. Before your users know it, they’ve just created and sent their very first campaign!

After the campaign is sent, the tutorial will automatically bring up the campaign detail report so your user can see the campaign statistics.

4) Create a Sign-up Form

This option will navigate users to where they can get sign-up information (a sign-up URL, form HTML code, etc) to place on their website to have new subscribers sign up for their campaigns.

We've Made it Easier and Faster to Convert

Activate Tutorial for New Accounts

Resellers can turn on the tutorial with a checkbox when setting up a new account. For existing accounts, the tutorial can be turned on from the home screen. Under "Quick Actions," select "Show the Tutorial."

For resellers, the tutorial combined with our free 100-contact quota accounts will help speed and ease the process of signing up new clients and converting them to paying customers.

These features are designed to put more money into your business. So get started today!

Looking to freshen up your newsletter design? Got a new product to spotlight? Need to make a big splash?

We just added some great new email templates that offer professional-looking layouts, whatever your business or audience.

All of the templates you have been using are still here. But your Contactology account now includes five new options.

And as always, all of our templates can still be customized in just a few simple clicks.

Think of our templates as a great starting point to creating whatever designs you can imagine.

”1 Column to 3 Column”
	Our new “1 Column to 3 Column” template promotes a lead story with three smaller features. It's perfect for newsletters or highlighting products or specials.
	"Postcard"
When your image says it all, or a least most of it, “Postcard” is a great option. The “Postcard” template can break up the regular look of your messages and make a bold and dramatic impression.
"Blank"
	Like the "Postcard", a simple, ready-to-go design. "Blank" is also a great alternative to using our editor to create a campaign because it offers the ability to edit the Footer and the "See it in Your Browser" sections while at the same time giving your creativity a blank canvas.
"1:3:2 Column" and "1:2:3 Column"
Two options for a three-column concept. Like all templates, image placeholders can be easily toggled or removed to make scores of different layouts. Any block can be copied or removed with a click.
Templates Offer Unlimited Possibilities
Now that you’ve met the new templates, why not jump in and start creating? We designed this layout in literally just a few seconds starting from the "1:3:2 Column" template. Login to your Contactology account and get creative! Don’t have an account? Create a free account and check out all the available templates or learn how to upload your own.
	Custom Template Created in Seconds

So taking a recent random day, March 30th, Jake found that no second passed without an open and that we averaged 12 opens per second! He also looked at clicks and found that 75,000 out of the 84,000 seconds in that day had at least one click.

The highest number of clicks in a minute was 589 at 14:43 GMT. The lowest was 56 at 10:00 GMT. The average number of clicks Contactology saw on that randomly chosen day was 158 clicks per minute or 2.6 clicks a second.

That’s a fun look at one 24-hour period inside our servers.

Inbox Analysis, with screenshot previews of campaigns in 30+ email clients and mobile devices and 12+ spam filters, is the most effective test available anywhere to help ensure marketers that they’re putting their best campaigns forward regardless of where they’re being read.

Inbox Analysis adds a competitive advantage to your white label program. Many Email Service Providers have a free tool that renders an email campaign in a few email clients, but that’s only a fraction of email readers being used by your subscribers and typically doesn’t include mobile. Your clients’ competitors are getting more sophisticated and they’re looking to you, their Email Service Provider, to provide the tools to stay competitive.

Inbox Analysis is a premium feature that uses a lot of resources to render and remain current in a constantly evolving marketing channel. Customers using the free rendering tool will want to add mobile and spam filtering, too. Offer it as a value-add to your existing packages or as an upsell opportunity to increase revenue. Because ISPs frequently change how things work, your customers will want to purchase tests on an ongoing basis to make sure emails remain consistently rendered.

How Do I Turn It On and Off?
To activate Inbox Analysis for your clients, log in to Client Admin interface. Go to Settings General, then check Inbox Analysis under Integration Points.

How Do I Buy More Tests?
Log in to Client Admin interface. On the front page, find Purchase Inbox Analysis Tests.

Still Have Questions About Inbox Analysis?
**Reseller Webinar: Thursday 1PM**
Contactology Reseller Webinar: Inbox Analysis
Join us for a Webinar on March 29
We’ll discuss the benefits of the Inbox Analysis for your customers and how this new feature works for both you and your customers.

Title:Contactology Reseller Webinar: Inbox Analysis
Date:Thursday, March 29, 2012
Time:1:00 PM – 2:00 PM EDT

Space is limited.

Burning questions that can’t wait for Thursday’s webinar
Visit the Admin Handbook Inbox Analysis page for a step-by-step walkthrough, screenshots and more info.

Or call us at 866-363-0670 or Live Chat. We’d love to help.

]]> http://www.contactology.com/blog/uncategorized/resellers-premium-inbox-analysis-provides-email-rendering-and-isp-filter-checks-for-your-clients-and-a-new-revenue-source-for-you/feed/ 0 http://www.contactology.com/blog/uncategorized/resellers-premium-inbox-analysis-provides-email-rendering-and-isp-filter-checks-for-your-clients-and-a-new-revenue-source-for-you/ http://feedproxy.google.com/~r/contactologyblog/~3/aRvS-8szpCk/ http://www.contactology.com/blog/uncategorized/link-template-header-images-to-a-url-and-specify-campaign-defaults-for-custom-fields/#comments Mon, 26 Mar 2012 13:00:19 +0000 Tom Mercer http://www.contactology.com/blog/?p=3992 Link Template Header Images to a URL

You spoke and we listened. Template header images can now link to a URL in the template editor — just like other images. Headers are often the most prominent image in your campaign and naturally some readers will click that imaging expecting to go to your company’s homepage or other link. We’ve made it just as easy to link those images as you would any other image or text within your campaign.

To hyperlink an image with the image editor, first go to the template you wish to customize in Settings > Templates. (You can copy the template first and work with the copy in order keep the original unchanged.) In the edit screen, you will see the template’s full HTML and CSS code.

Click Preview at the top right of the screen and scroll to the template graphic view. Click “Click to Insert Image Here” to bring up the Image Editor. Enter the destination URL in the “Destination URL” box and click Update. Click Save on the bottom left of the screen and that’s it.

Specify Campaign Default for Custom Fields

Personalization, a pillar of email marketing, just got even more, well, personal in Contactology.
Previously, there were only global defaults for custom fields.

With the latest update, you can now assign different default values on a campaign basis. By using an expanded token syntax, {First_Name;default=Valued Customer}, when you create a campaign, you’ll override the global default value set in Contacts > Custom Fields. You can even use the First Name token several places in the same email, including the subject line, and provide a different value each time!

Example:
Subject: Welcome to our VIP List {First_Name;default=V.I.P.!}
Content: Hi there {First_Name;default=Valued Customer},
As a VIP, you’ll enjoy access to the front of the line, every time.

A contact with an empty First_Name custom field sees:

Whereas with a First_Name of Tommer, I will see:

For more step-by-step examples and screenshots, check out the Default Custom Field Values Help Doc.

]]> http://www.contactology.com/blog/uncategorized/link-template-header-images-to-a-url-and-specify-campaign-defaults-for-custom-fields/feed/ 0 http://www.contactology.com/blog/uncategorized/link-template-header-images-to-a-url-and-specify-campaign-defaults-for-custom-fields/ http://feedproxy.google.com/~r/contactologyblog/~3/78lCxxfwFxA/ http://www.contactology.com/blog/uncategorized/direct-reseller-and-api-customers-something-new-for-you/#comments Tue, 20 Mar 2012 13:15:17 +0000 Tom Mercer http://www.contactology.com/blog/?p=3863 This week, there are 5 new ways Contactology boosts your email marketing.

1. Template header images can be linked to a URL
2. Specify Campaign Default for Custom Fields
3. Resellers: Now Have Inbox Analysis
4. API: Add People to List(s) and Group(s) With A Single Call
5. Bulk Webhooks

1. Template header images can be linked to a URL

Using Contactology’s templates just got even more user friendly. Now the template editor allows hyperlinking of your header image — just like any other image.

2. Specify Campaign Default for Custom Fields

How to make a Campaign-Specific Custom Field Default: use the expanded token syntax of {First_Name;default=Valued Customer}. This will override the global default value set in Contacts > Custom Fields. You can even use the First Name token several places in the same email, including the subject line, and provide a different value each time!

Get technical with the Default Custom Field Values Help Doc.

3. Resellers: Now Have Inbox Analysis

Designing emails that render right on all mail clients and mobile devices can be a royal pain.

Resellers, now you can help your clients ease this pain point and earn more. Inbox analysis puts 30+ screenshots of your email across different operating systems, browsers, mail clients and mobile devices right at your fingertips.

**Reseller Webinar: Thursday 1PM**
Contactology Reseller Webinar: Inbox Analysis
Join us for a Webinar on March 29
We’ll discuss the benefits of the Inbox Analysis for your customers and how this new feature works for both you and your customers.

Title:Contactology Reseller Webinar: Inbox Analysis
Date:Thursday, March 29, 2012
Time:1:00 PM – 2:00 PM EDT

Space is limited.

4. API: Add People to List(s) and Group(s) With A Single Call

When importing, there used to be issues with adding an import contact to a list and group at the same time. We fixed that.

Read more about Contact_Import API call here.

5. Bulk Webhooks

API users can now request bulk webhooks in batches from 50 to 10,000.

Ex. An event (like contact import) that creates 49 webhooks can now be sent in 1 HTTP request.
If an import event generates 51 webhooks, and the batch size is 50, just 2 HTTP requests, instead of 51.

Get the whole scoop.