ContactPoint Blog

The Process

audri@hostbusinessservices.com (Audri Wadsworth) — Wed, 02 Jun 2010 20:05:31 +0000

ContactPoint's unique method sets us apart from any other training service, call recording system or mentor program. We combine services that help to increase the value of your employees and turn price shopping calls from wasted time into money earned.

About Us | ContactPoint

eshirey@contactpointsolutions.com (Administrator) — Tue, 16 Dec 2008 20:16:46 +0000

Experience the results you've always envisioned for your customer service team, with differences you'll see not only in your staff's skill level and the overall office environment - but in your monthly revenue numbers.

Partner With A Powerful Sales Training Company For Strong Results.

Customer Service Sales Training | ContactPoint Training

dfletcher@contactpointsolutions.com (Don Fletcher) — Fri, 23 Jan 2009 01:08:23 +0000

Customer Service Training

Everyone in your business should be selling whether it's your drivers, housekeepers, managers, or customer service reps (CSRs). ContactPoint's approach to customer service training ensures your CSRs are more perceptive, build stronger rapport, take ownership, avoid those never-says, and become a consultant that gains the customers' trust.