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	<title>Sports Marketing 2.0 | Pat Coyle</title>
	
	<link>http://www.coylemedia.com</link>
	<description>What to do now that fans are in charge</description>
	<lastBuildDate>Wed, 25 Apr 2012 15:14:34 +0000</lastBuildDate>
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		<title>Heading to Italy for Fan Experience Forum</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/-Gd2NXcT9_8/</link>
		<comments>http://www.coylemedia.com/2012/04/25/heading-to-italy-for-fan-experience-forum/#comments</comments>
		<pubDate>Wed, 25 Apr 2012 15:08:50 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2440</guid>
		<description><![CDATA[I&#8217;m getting ready to head over to Turin, Italy for the Stadium Business Summit and Fan Experience Forum. The Stadium Business Summit runs May 14-16, and the Fan Experience Forum is a one-day event on May 16. I&#8217;m particularly excited about these events for several reasons: First, the theme of the Stadium Business Summit is [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/04/fxf-header.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/04/fxf-header.png" alt="" title="fxf header" width="600" height="203" class="alignleft size-full wp-image-2441" /></a><br />
I&#8217;m getting ready to head over to Turin, Italy for the <a href="http://www.stadiumbusinesssummit.com/">Stadium Business Summit</a> and <a href="http://www.fanexperienceforum.com/">Fan Experience Forum</a>. The Stadium Business Summit runs May 14-16, and the Fan Experience Forum is a one-day event on May 16.</p>
<p><strong>I&#8217;m particularly excited about these events for several reasons:</strong></p>
<p>First, the theme of the <a href="http://www.stadiumbusinesssummit.com/">Stadium Business Summit</a> is right up my alley: &#8220;Stadiums: the point of convergence.&#8221; The stadium is the place where digital media and the fan experience come together in real time. I&#8217;ve been working lately to get more involved in the digital aspects of sports events, so I&#8217;m eager to join this conversation. Plus, they&#8217;ve invited me to speak! <a href="http://www.stadiumbusinesssummit.com/speaker-preview-stadium-marketing-2-0-what-do-fans-really-want-from-sports/">Here&#8217;s a preview of my presentation</a>. </p>
<p>Second, I&#8217;ll be co-hosting the <a href="http://www.fanexperienceforum.com/">Fan Experience Forum</a>, which will be a day-long event intended to dig deeper into the fan experience and explore ways technology can be used to enhance it. My co-host for the day is <a href="http://www.linkedin.com/profile/view?id=13631574&#038;locale=en_US&#038;trk=tyah2">Mark Bradley</a> Director of the <a href="http://www.bradleyprojects.com/">Fan Experience Company</a>. Mark is an expert in the analog side of the in-venue fan experience, and I&#8217;ll attempt to represent the digital side of things. Here&#8217;s a link to <a href="http://www.fanexperienceforum.com/speaker-preview-fire-your-agency-and-hire-your-fans-using-social-media-to-enhance-the-fan-experience-and-keep-your-stadium-full/">my presentation promo</a>, and <a href="http://www.fanexperienceforum.com/speaker-preview-using-the-real-fan-experience-as-a-catalyst-for-change/">here&#8217;s Marks</a>. </p>
<p>The Fan Experience Forum will also include several other presentations and a couple panel discussions. Should be great stuff and a very important topic to all sports clubs and venue operators. If you can make it to Turin I hope you&#8217;l join us!</p>
<p>And finally, my secret bonus reason for excitement about these events: I&#8217;ve never been to Italy before&#8230;and I&#8217;m bringing my wife, Amy, along for a much needed mini-vacation following the event. We&#8217;re heading to Tuscany and Florence. Really looking forward to it!!</p>
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		<item>
		<title>MLS Digital unveils new social, mobile local strategies for 2012</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/fKgRn9Lp5ls/</link>
		<comments>http://www.coylemedia.com/2012/04/04/mls-digital-unveils-new-social-mobile-local-strategies-for-2012/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 18:43:44 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2420</guid>
		<description><![CDATA[I had a chat recently with Chris Schlosser, G.M. of MLS Digital. We spoke about everything from MLS&#8217; new &#8220;Kick TV&#8221; channel on YouTube, its league-wide partnership with FourSquare, digital innovation occurring in local markets like Kansas City (Livestrong Park) and the future of MLS and social TV. Chris is a visionary leader in digital [...]]]></description>
			<content:encoded><![CDATA[<p>I had a chat recently with <a href="http://www.linkedin.com/profile/view?id=403601&#038;locale=en_US&#038;trk=tyah">Chris Schlosser</a>, G.M. of <a href="http://www.mlssoccer.com">MLS Digital</a>. We spoke about everything from MLS&#8217; new &#8220;<a href="http://www.youtube.com/kicktv">Kick TV</a>&#8221; channel on YouTube, its league-wide partnership with <a href="https://foursquare.com/mls">FourSquare</a>, digital innovation occurring in local markets like <a href="http://www.sportingkc.com/">Kansas City</a> (Livestrong Park) and the future of MLS and social TV. Chris is a visionary leader in digital sports, and MLS is particularly interesting to me because of its young and tech-savvy fan base. Also, I just returned from <a href="http://www.fanographie.com">Fanographie London</a> at <a href="http://www.arsenal.com/thestadium">Emirates Stadium</a> (home of Arsenal FC). Now that I&#8217;ve been over the pond, I am growing more interested in soccer every day. Watch the video below.<br />
<code><iframe src="http://player.vimeo.com/video/39779647?title=0&amp;byline=0&amp;portrait=0" width="600" height="327" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe><br />
If you don't have time to watch the video from start to finish, here's a quick guide to the conversation. Just forward to the time mark to hear what we're saying about the various topics liste:</p>
<p>1:00 Social media<br />
1:22 Content, conversations, service to fans<br />
1:35 MLS Twitter<br />
1:51 MLS mobile app (use Twitter for customer service)<br />
2:18 Club examples (Twitter)<br />
3:10 MLS subscription product<br />
3:39 Mobile focus<br />
4:10 Kick TV / Social TV<br />
4:43 Kick TV explained<br />
5:33 Video has to be different<br />
5:42 Social TV / 2nd screen<br />
6:48 Foursquare - curating world around you<br />
7:19 Badges<br />
7:40 Early returns / results from Foursquare<br />
8:50 Livestrong, Sporting Kansas City<br />
9:15 Sporting KC - member benefits<br />
10:01 Livstrong example<br />
10:59 Engaging fans with technology<br />
11:40 What's next? future releases from MLS</p>
<img src="http://feeds.feedburner.com/~r/coylemedia/~4/fKgRn9Lp5ls" height="1" width="1"/>]]></content:encoded>
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		<title>New York Giants fans flock to unlock Super Bowl videos</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/GV2D5rwSa8o/</link>
		<comments>http://www.coylemedia.com/2012/03/14/new-york-giants-fans-flock-to-unlock-super-bowl-videos/#comments</comments>
		<pubDate>Wed, 14 Mar 2012 20:03:08 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2411</guid>
		<description><![CDATA[I got a chance recently to catch up with Nilay Shah, director of digital media for the Giants. In the video interview below Nilay shares details of the Giant&#8217;s social media programing around the Super Bowl. Lots of great ideas here for teams and sponsors alike. After we spoke, Nilay shared with me a document [...]]]></description>
			<content:encoded><![CDATA[<p>I got a chance recently to catch up with <a href="http://www.linkedin.com/profile/view?id=26834169&#038;locale=en_US&#038;trk=tyah">Nilay Shah</a>, director of digital media for the Giants. In the video interview below Nilay shares details of the Giant&#8217;s social media programing around the Super Bowl. Lots of great ideas here for teams and sponsors alike. After we spoke, Nilay shared with me a document summarizing the Giants&#8217; social programs for 2011. Scroll to read that doc. Enjoy!<br />
<code><iframe src="http://player.vimeo.com/video/38517786?title=0&amp;byline=0&amp;portrait=0" width="600" height="334" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe><br />
This interview is 11 minutes long...but be sure to watch all the way through (hint: around 7:40) in order to see a special offer for discounted tickets to our upcoming <a href="http://www.fanographie.com">Fanographie Summit</a> in London, sponsored by <a href="http://www.wildfireapps.com">Wildfire</a>.<br />
<a href="http://www.wildfireapps.com"><img src="http://www.coylemedia.com/wp-content/uploads/2012/03/WF_ad3-2_banner.jpg" alt="" title="WF_ad3-2_banner" width="468" height="60" class="alignleft size-full wp-image-2414" /></a></p>
<p><strong>Here's a recap of the Giants most recent social media initiatives:</strong></p>
<p><strong>New York Giants 2011 - Social Media Review<br />
Goal</strong><br />
The Giants Organization leverages social media to engage with their fans and to give them every opportunity to feel as if they are “part” of the team.</p>
<p><strong>Metrics<br />
By the Numbers</strong><br />
Currently ranked 3rd  in the NFL with close to 300,000 followers on Twitter<br />
Currently ranked 8th in the NFL with close to 2,000,000 “Likes” on Facebook<br />
Currently rank  1st in the NFL with 300,000 fans on Google+<br />
Currently rank  1st in Mobile App Downloads of all Verizon Teams with close to 300,000 app downloads in 5 months. </p>
<p><strong>Increase in Social since Playoff Run</strong><br />
- Since making the playoffs Giants gained 150,000 new followers on Twitter. Prior to making the playoffs, the Giants averaged 12,500 new followers a month. This marks more than a 1000% increase in followers for the playoff run<br />
- On Facebook the Giants gained 482,000 new likes in January/February, while averaging 25,000 a month for 2011<br />
- The Giants have seen a 90% increase in Unique Visitors to Giants.com in the month of January. The Giants had 1.9 million unique individuals visits in January to Giants.com -Giants in season average was 1 Million- almost double!<br />
- Playoff run yielded 187,204 new international fans on FB…during 2011 season regular season we added 120,000</p>
<p><strong>SOCIAL MEDIA TIMELINE &#038; INIATIVES</strong><br />
May - FAN TICKET CONTEST<br />
Launched fan ticket contest which asked fans to tell us why they were the biggest Giants fan. The contest required a short description and a photo to support their claim. The Giants organization narrowed down the stories to 20 finalists and we let fans vote for what they considered the best story. The 10 stories with the most votes won. The 10 winners were each featured on this year 2011 Game Tickets (Home Games, 2 Preseason, 8 Regular season)<br />
Total Views of Facebook Tab: 238,134 | Total Shares within Tab: 161, 045<br />
<strong><br />
August - TWITTER FEEDS IN BROADCAST/IN-STADIUM</strong><br />
NYG became first team in professional sports to integrate LIVE TWEETS in game broadcast during Giants preseason games. Also displayed live fan tweets throughout home games on video boards, pylons and ribbon boards. Fans were given a specific hashtag to contribute to all distribution channels.</p>
<p>Continued this during Breast Cancer Awareness where we allowed fans to submit tweets using #NYGBCA which appeared on all of our stadium distribution channels. Fans loved that we allowed them share with us how much the people they loved also loved the Giants.</p>
<p><strong>September - 9/11  ONLINE TRIBUTE MOSAIC</strong><br />
The Giants launched an online mosaic to pay tribute to those affected by the tragic events of 9/11. Fans helped complete the mosaic by adding themselves to it via their FB/Twitter Profile Pictures. When adding themselves, fans could also put a message in the mosaic. The hashtag #NYGneverforget allowed fans on twitter to append themselves to the mosaic. In a span of 4 days leading up to 9/11 we had close to 20,000 unique people join the music. The list included celebrities, fans and people who had no association with the Giants.</p>
<p><strong>Tweet from fan: Michael Saks (Philly Suburbs) </strong></p>
<p>I'm a diehard #Eagles fan but life is bigger than this game. Thoughts and prayers with the 9/11 victims &#038; families #nygneverforget </p>
<p><strong>Total Joins:</strong> 22,000 people | Unique Joins: 20,000 people<br />
<strong><br />
View Mosaic:</strong> <a href="http://www.giants.com/interstitial/Mosiac.html">http://www.giants.com/interstitial/Mosiac.html</a><br />
<strong><br />
ALL SEASON - Extra Effort Player of the Game</strong><br />
Using the Mass Relevance platform, the giants created an “Extra Effort” Player of the Game which allowed fans to vote for who they considered to be player of the game. The unique nature of this program was that the votes were tallied based off twitter hashtags. The fans were given three players to chose from and each player was given a unique hashtag. For example, to vote for Eli Manning fans had to tweet #Manning10.</p>
<p><strong>October - ROOKIE HALLOWEEN COSTUME CONTEST</strong><br />
In partnership with Party City, the Giants allowed fans to vote via FB/Twitter on which Halloween costumes rookies would wear when they visited the hospital at the Giants Hopsital visit. Veteran players picked out the costumes: http://www.giants.com/media-vault/videos/Halloween-Costume-Selection/c6f3e92c-7880-40c2-82ff-a00a84f18786</p>
<p>Numbers: 2.5 Million Facebook Impressions | Votes: 7,000 | Facebook Likes/Comments: 2500</p>
<p><strong>December</strong></p>
<p><strong>NFC East Champions/Super Bowl Champions Twibbon</strong><br />
In a goal to make things easier for our fans, we launched a unique feature that allowed fans to add a custom badge to their Facebook or twitter profile by clicking one button.</p>
<p>We also launched this when we won the NFC East and also after the Super Bowl http://www.giants.com/interstitial/clothes-super.html</p>
<p>We had close to 30,000 fans add the badge to their profile picture in the span of 4 days -- </p>
<p><strong>Super Bowl Social Media Initiatives</strong></p>
<p>Follow the Giants Players to Indy<br />
To make things easy for our fans, we launched a microsite that allowed our fans to follow all players on the Giants who had twitter accounts. With one simple click, fans could follow close to 30 players.</p>
<p>Website: <a href="http://www.giants.com/assets/standalone/connect/default.html">http://www.giants.com/assets/standalone/connect/default.html</a></p>
<p><strong>Tolly Cam</strong><br />
The Giants launched Tolly Cam during the week leading up to the Super Bowl. The concept behind Tolly Cam was to give fans access to behind the scenes video footage each day if we reached “10,000” LIKES on our Facebook Page. Each day, Dave Tollefson (defensive end) would capture footage at practice, team hotel, lunch/dinner with a flip cam. What made this campaign a success is that this footage was behind the scenes that no blog, website or tv network could get.</p>
<p>The Giants averaged 1/3 more followers during those days as compared to other weeks.</p>
<p><strong>Social Media Night - #NYGsocial</strong><br />
Thursday before the Super Bowl the Giants launched a social media night. The night featured four who answered questions submitted to them via Twitter. Each player was given a hashtag which allowed fans to submit their questions. The hour long LIVE webcast was broadcasted from the Giants Team hotel on Giants.com. </p>
<p>Also during the same time, four players were holding Google+ Hangouts with 40 lucky fans.<br />
WATCH HANGOUT: <a href="http://www.youtube.com/watch?v=iipRFHAc5dg ">http://www.youtube.com/watch?v=iipRFHAc5dg </a></p>
<p><strong>Olapic – Parade Photos</strong><br />
Partnered with <a href="http://www.olapic.com">Olapic</a> to utilize their crowdsourcing photo technology which enabled us to create galleries of photos taken by fans during the parade. 1,000+ photos were collected from fans.</p>
<img src="http://feeds.feedburner.com/~r/coylemedia/~4/GV2D5rwSa8o" height="1" width="1"/>]]></content:encoded>
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		<title>All sports fans are NOT created equal</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/4LWbJp8ecW8/</link>
		<comments>http://www.coylemedia.com/2012/03/07/all-sports-fans-are-not-created-equal/#comments</comments>
		<pubDate>Wed, 07 Mar 2012 15:45:00 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2404</guid>
		<description><![CDATA[I delivered this presentation yesterday in LA at an event hosted by ExactTarget. Some pretty surprising data inside about the value of social fans, email subscribers and female fans. Enoy! All Sports Fans are NOT created equal View more PowerPoint from Pat Coyle If you want to learn more about digital fan marketing, please join [...]]]></description>
			<content:encoded><![CDATA[<p>I delivered this presentation yesterday in LA at an event hosted by <a href="http://www.exacttarget.com">ExactTarget</a>. Some pretty surprising data inside about the value of social fans, email subscribers and female fans. Enoy!<br />
<code>
<div style="width:425px" id="__ss_11906576"> <strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/coylep/all-sports-fans-are-not-created-equal" title="All Sports Fans are NOT created equal" target="_blank">All Sports Fans are NOT created equal</a></strong> <iframe src="http://www.slideshare.net/slideshow/embed_code/11906576" width="600" height="501" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe>
<div style="padding:5px 0 12px"> View more <a href="http://www.slideshare.net/thecroaker/death-by-powerpoint" target="_blank">PowerPoint</a> from <a href="http://www.slideshare.net/coylep" target="_blank">Pat Coyle</a> </div>
</p></div>
<p>If you want to learn more about digital fan marketing, please join us on March 27 at <a href="http://www.fanographie.com">Fanographie London</a>. We've got experts from NBA, Fremantle, Havas, Man City, Liverpool FC and more... <a href="http://www.fanographie.com">www.fanographie.com</a></p>
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		<title>Toronto FC invites fans to vie for “Dream Job” via Facebook promo</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/DS5EsRjqdqE/</link>
		<comments>http://www.coylemedia.com/2012/02/23/toronto-fc-launches-innovative-social-media-promo/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 22:03:23 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2391</guid>
		<description><![CDATA[Pat Coyle interviews John McCauley, Senior Director of Digital, Maple Leaf Sports &#038; Entertainment I recently caught up with John McCauley of MLSE. I got a chance to ask him about a cool promotion underway at Toronto FC, the local MLS club . It seems the TFC is recruiting a new &#8220;on camera&#8221; talent from [...]]]></description>
			<content:encoded><![CDATA[<p>Pat Coyle interviews <a href="http://www.linkedin.com/profile/view?id=19028608&#038;locale=en_US&#038;trk=tyah">John McCauley</a>, Senior Director of Digital, <a href="http://www.mlse.com/">Maple Leaf Sports &#038; Entertainment</a><br />
<iframe src="http://player.vimeo.com/video/37334037?title=0&amp;byline=0&amp;portrait=0" width="600" height="338" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe></p>
<p>I recently caught up with <a href="http://www.linkedin.com/profile/view?id=19028608&#038;locale=en_US&#038;trk=tyah">John McCauley</a> of MLSE. I got a chance to ask him about a cool promotion underway <a href="http://www.facebook.com/torontofc"> at Toronto FC, the local MLS club </a>. It seems the TFC is recruiting a new &#8220;on camera&#8221; talent from among its fan base. The &#8220;Dream Job&#8221; promotion is hosted on the <a href="http://www.facebook.com/torontofc">club&#8217;s Facebook page</a> and powered by <a href="http://wildfireapps.com">Wildfire</a>. </p>
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		<title>Using Klout to leverage influence in sports</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/NmY2nv9Yf34/</link>
		<comments>http://www.coylemedia.com/2012/02/22/using-klout-to-leverage-influence-in-sports/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 14:40:20 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[klout]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[sports]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2387</guid>
		<description><![CDATA[The more I think about Klout, the more I think about Brad Pitt in Moneyball. If you saw the movie, or read the book, then you&#8217;ll know that what Billy Beane discovered a single statistic (on-base-percentage) which seemed to be the key to scoring runs. He bet everything on this insight and fielded a team [...]]]></description>
			<content:encoded><![CDATA[<p><strong>The more I think about Klout, the more I think about Brad Pitt in Moneyball.</strong> If you saw the movie, or read the book, then you&#8217;ll know that what Billy Beane discovered a single statistic (on-base-percentage) which seemed to be the key to scoring runs. He bet everything on this insight and fielded a team of misfits who were undervalued by everyone else in baseball. As other teams over spent for players based on faulty understanding of data and flawed professional instincts, the A&#8217;s used on-base-percentage to buy wins for a fraction of what other teams were paying. </p>
<p><strong>So how does on-base-percentage relate to influence?</strong> If it&#8217;s true (as Klout says) that 6% of online people drive 80% of social influence, then perhaps focusing on influencers rather than buying &#8220;reach&#8221; is a more efficient strategy.  In theory, sports marketers could leverage Klout to target the influencers and avoid (over) paying for exposure in sports telecasts and in sports arenas. This deck illustrates my notes and early ideas related to the concept of leveraging influence in sports&#8230;</p>
<p><code>
<div style="width:425px" id="__ss_11704809"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/coylep/klout-leveraging-influence-in-sports" title="Klout leveraging influence in sports">Klout leveraging influence in sports</a></strong><object id="__sse11704809" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=kloutleveraginginfluenceinsports-120222082316-phpapp01&#038;stripped_title=klout-leveraging-influence-in-sports&#038;userName=coylep" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><param name="wmode" value="transparent"/><embed name="__sse11704809" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=kloutleveraginginfluenceinsports-120222082316-phpapp01&#038;stripped_title=klout-leveraging-influence-in-sports&#038;userName=coylep" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" wmode="transparent" width="425" height="355"></embed></object>
<div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/coylep">Pat Coyle</a>.</div>
</div>
<p>To be clear: I don't work with Klout, although I would like to. I have shared this deck with them, and I do hope that soon they might engage me to help them build their sports channel. Even if Klout never comes up for air, I'd appreciate hearing from others on this topic. If you have any thoughts on my work, or on Klout, please share them here. I'd be interested in hearing what others perceive to be the potentials for leveraging influence in sports marketing</p>
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		<title>What do Pinterest, Super Bowl, Beckham and Madonna have in common?</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/iJFhAxpq8RY/</link>
		<comments>http://www.coylemedia.com/2012/02/14/what-do-pinterest-super-bowl-beckham-and-madonna-have-in-common/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 22:15:33 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2343</guid>
		<description><![CDATA[Don&#8217;t worry. This is not (another) a post about Super Bowl and social Media, and it&#8217;s NOT a post about Madonna, or David Beckham for that matter. I only mention these key words (to get the google juice and) because they relate to the primary subject of my post: Pinterest. Actually, Pinterest isn&#8217;t really the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/02/men-mars-women-venus.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/men-mars-women-venus-296x300.png" alt="" title="men mars women venus" width="296" height="300" class="alignleft size-medium wp-image-2372" align="left"/></a>Don&#8217;t worry. This is not (another) a post about Super Bowl and social Media, and it&#8217;s NOT a post about <a href="http://www.madonna.com/">Madonna</a>, or <a href="http://www.davidbeckham.com/">David Beckham</a> for that matter. I only mention these key words (to get the google juice and) because they relate to the primary subject of my post: <a href="http://www.pinterest.com">Pinterest</a>. </p>
<p>Actually, Pinterest isn&#8217;t really the main thing I want to talk about either. Female sports fans are. But in order to work my way round to talking about women, I need to start where my train of thought first leaves the station, and that&#8217;s with Pinterest.<br />
<strong><br />
Pinterest is HOT. No doubt about it.</strong> The big news from comScore is that Pinterest became the fastest independent site to hit 10 million monthly uniques in the U.S. Even here in Indianapolis, home of <a href="http://en.wikipedia.org/wiki/Super_Bowl_XLVI">Super Bowl 46</a>, Pinterest has been making a lot of headlines lately. In fact, the top three headline stories in my LinkedIn feed yesterday were all about the photo sharing phenomenon.<br />
<strong><br />
Amidst all the hype, I&#8217;ve notice several sports teams have jumped on the Pinterest train lately. This got my attention.</strong></p>
<p>Personally, I not interested in using Pinterest. Scrolling through page after page of photos is not my cup of tea (especially since the site seems to be having some trouble supporting all the traffic it&#8217;s getting). But when sports teams take time out of their busy schedules to create Pinterest boards, it makes me curious. So I took a look around, and as I browsed through the boards and read the <a href="http://techcrunch.com/2012/02/07/pinterest-monthly-uniques/">articles</a>, looking for some explanation why Pinterest is gaining so much momentum, it hit me: </p>
<p><strong>Pinterest is for chicks!</strong></p>
<p>Women are powering the rise of Pinterest. 18-34 year old upper income WOMEN from the American heartland. This explains why I&#8217;m not into Pinterest even though it seems the whole online world is enamored with it. So it&#8217;s not just me. I&#8217;m not a freak for not appreciating the Pinterest experience. It&#8217;s not because I&#8217;m too old. It&#8217;s because&#8230;</p>
<p><strong>I&#8217;m a GUY!</strong></p>
<p>So if Pinterest is for chicks, and sports are for men, then why are sports teams pinning photos on Pinterest? And why is Pinterest important for sports marketers? Here are just a few reasons: </p>
<p>1. A lot of women are very interested in sports<br />
2. Women love to post and view photos<br />
3. Women make 85% of all brand purchasing decisions<br />
4. Women share more than men, and are social influencers</p>
<p>I believe that female sports fans are an under-served, under-appreciated market segment with tons of upside potential in sports. If we can understand why women like products like Pinterest, we might be able to use this insight to tailor our digital experiences toward female sports fans. And if we can do that, we could unlock new revenue potential from sponsors.</p>
<p>But before you go running off to build a Pinterest page, ask yourself: am I really planning to use Pinterest to engage female fans in a meaningful and profitable way? Or am I simply getting caught up in the hype with no real strategy or intention of caring and feeding for the Pinterest initiative once it&#8217;s up? Let&#8217;s hold these important questions for the end and keep digging into the opportunity around women in sports. </p>
<p><strong>Did you know that 1/3 of all AVID sports fans are female?</strong></p>
<p>Back when I worked for the Colts we used to have access to ESPN Sports Poll data. If I remember correctly, that research revealed that approximately 30% of all sports fans are AVID (as opposed to casual), meaning they are VERY INTERESTED in the sport. According to TNS Research, Avid fans are far more valuable than casual fans. Avid fans are more likely to do engage with sports teams (and their sponsors) in almost every measurable way. </p>
<p><strong>Note: among the Avids, about 2/3 are men and the other 1/3 are women.</strong> </p>
<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/02/social-fans-gender-break.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/social-fans-gender-break.png" alt="" title="social fans - gender break" width="228" height="221" class="alignleft size-full wp-image-2344"align="left" /></a> This pie chart and the bar charts that follow are illustrations of data taken from the Coyle Sport Poll 2011. The poll collected over 10,000 completed surveys from fans who follow U.S. professional sports teams in NBA, NFL and NHL on Facebook and Twitter. The data illustrated here are taken only from the Facebook surveys. Percentages represent averages (by league) across all participating teams.</p>
<p>Perhaps it&#8217;s no coincidence that 1/3 of fans following sports teams on Facebook and Twitter are female. Seems like teams reaching the avid fans here. With women making up such a significant portion of the avid sports fan universe, I wonder why more brands aren&#8217;t targeting women within the sports context. </p>
<p><strong>Photo viewing and sharing are popular with sports fans &#8211; both men and women</strong></p>
<p>So we&#8217;ve illustrated the gender breakdown among avid (and social) sport fans. Now we need to know something about behavior, don&#8217;t we? What are the engagement hooks that might attract and engage fans?</p>
<p>To begin answering these questions as part of our Coyle Sports Poll we made a list of various online activities, and asked fans following teams on Facebook and Twitter how often they engaged in each activity. Fans were asked to rank each activity on a scale of 1 to 5, with 1=never and 5=constantly. Not surprisingly, &#8220;Reading news&#8221; was the number one most likely activity among all fans, but viewing photos and posting photos finished close behind in all three sports we measured.<br />
<a href="http://www.coylemedia.com/wp-content/uploads/2012/02/social-online-activities.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/social-online-activities.png" alt="" title="social online activities" width="600" height="557" class="alignleft size-full wp-image-2346" /></a></p>
<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/02/beckham.jpg"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/beckham.jpg" alt="" title="beckham" width="265" height="190" class="alignleft size-full wp-image-2367" align="right"/></a>This chart (above) represents averages for both male and female fans. It seems both genders like to look at photos online. </p>
<p>I would submit, however, that men and women differ in terms of the photographic content each prefers. What are men looking at on sports sites? Action photos and cheerleaders. What are women looking at? Well, if they were to visit teams sites they might look at glam shots of the players&#8217; bodies (if such shots were more readily available). Instead, the female fans are most likely over on Facebook looking at photo albums of their friends and families. </p>
<p>And how do I know women are looking at their friends photos on Facebook? First, I see my wife doing this almost every night. Second, the data don&#8217;t lie&#8230;</p>
<p><strong>Women Post more photos than men</strong><br />
<a href="http://www.coylemedia.com/wp-content/uploads/2012/02/social-view-post-photos.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/social-view-post-photos.png" alt="" title="social view post photos" width="466" height="497" class="alignleft size-full wp-image-2347" /></a></p>
<p>Clearly, user generated photography is a valuable part of the online experience (much thanks to Facebook), especially for women. Women are 7% more likely to view photos online, and a whopping 21% more likely than men to post photos.</p>
<p><strong>And Women share more than men</strong></p>
<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/02/social-content-sharing.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/social-content-sharing.png" alt="" title="social content sharing" width="471" height="527" class="alignleft size-full wp-image-2348" /></a></p>
<p>Clearly men and women behave differently online just as they do offline. Photos are just one example. If we want to maximize ROI from sports audiences, we must engage both men and women. And if we want to engage both men and women, we need distinct strategies for each.<br />
<strong><br />
We can&#8217;t just make a pink version and expect women will buy it. </strong></p>
<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/02/madonna-pinterest-2.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/madonna-pinterest-2-289x300.png" alt="" title="madonna pinterest 2" width="289" height="300" class="alignleft size-medium wp-image-2351"align="left" /></a>I was watching the Super Bowl with three women this year. They were loving the Madonna show, while I was not. It occurred to me at that moment exactly why the NFL must have selected the (experienced) pop star for halftime: women make up 50% of the Super Bowl audience, and <a href="http://she-conomy.com/report/facts-on-women/">women make 85% of brand purchasing decisions</a>. The more I think of it, my entire family (including 5 kids and my wife) seemed to pay more attention to the TV screen during commercials (i.e. Bechkam&#8217;s butt, E Trade babies) and halftime than they did during the game. I was exactly the opposite. </p>
<p>I&#8217;m not saying women (and kids) don&#8217;t care about the game. Many do. But even as women watching sports on TV are interested in the game, they&#8217;re interested differently than men. Women may not care as much about statistics as men, but women do care about the social experience around the game. </p>
<p>As my female friends watched Madonna do her thing, they weren&#8217;t wondering if the Patriots would score on the first possession of the second half. Instead they were bantering back and forth about their earliest recollections of hearing Madonna&#8217;s music; the recalled where they had been; who they had danced with, etc. Then they began getting texts from their girl friends (who were also watching)&#8230;more memories, and opinions on Madonna&#8217;s talent, outfits, age, etc. Thanks to Madonna, the girls were having FUN watching the Super Bowl. </p>
<p>Perhaps the Super Bowl is a portent of things to come where both male and female fans are considered in the design of a sports telecast. (Now that I think of it, the NFL has been placing pink breast cancer awareness logos on its uniforms for a couple of years now, so it&#8217;s likely that they&#8217;re way ahead of me on this). But for most sports &#8211; and even NFL from week to week, the TV sports experience (and the sports Website experience) remains generally built by men, for men.<br />
<strong><br />
How can we design sports media products that cater to women? </strong></p>
<p>I think it&#8217;s crucial for sports marketers to understand that women are a huge part of their fan bases; but it&#8217;s also important to understand that women and men experience sports differently. Once a publisher understands how different segments of an audience behave, experiences can be orchestrated to maximize engagement for each segment. Photos are just one important example. </p>
<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/02/pinterest-us-vs-uk.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/02/pinterest-us-vs-uk-300x199.png" alt="" title="pinterest us vs uk" width="300" height="199" class="alignleft size-medium wp-image-2364"align="right" /></a><strong>Pinterest cuts both ways.</strong> Notice this illustration indicates that Pinterest is used mainly by women in the U.S., but is more popular with men in the U.K. This stat could blow my whole story out of the water, but I don&#8217;t think so. Remember, I said at the beginning this post is not really about Pinterest. </p>
<p>Anyway, I do think fan generated photography holds HUGE potential for sports teams to drive fan engagement &#8211; especially with women &#8211; but  I&#8217;m not sold that Pinterest is the right place for sports teams to spend there time unless they&#8217;re really serious about catering to the female fan. And even if they are serious, I&#8217;m not sure Pinterest really has anything more to offer than Facebook does, especially when you consider that most teams have already amassed large audiences on their Facebook fan pages, and there are apps (like <a href="http://www.olapic.com">Olapic</a>) that give sports publishers photo sharing capabilities somewhat similar to Pinterest, yet allow publishers to curate the content and orchestrate the fan experience. At this point I&#8217;d keep my eggs in the Facebook bucket &#8211; or find a way to do photos on my own site &#8211; at least until Pinterest (or my interactive staff) gets much bigger.</p>
<p>Read more on this subject:<br />
<a href="http://www.sportscortex.com/how-pinterest-is-connecting-sports-teams-with-their-female-fans/">How Pinterest in Connecting sports teams with their female fans</a><br />
<a href="http://www.emarketer.com/Article.aspx?R=1008832&#038;ecid=a6506033675d47f881651943c21c5ed4">Pinterest driving traffic to Websites<br />
</a><br />
<a href="http://www.digiday.com/publishing/wsj-takes-to-pinterest-for-fashion-week/">Wall St. Journal uses Pinterest to cover Fashion Week</a></p>
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		<title>Giants fans “like’ the team to reveal daily videos at Super Bowl</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/BxAfymyQU9E/</link>
		<comments>http://www.coylemedia.com/2012/01/31/giants-fans-like-the-team-to-reveal-daily-videos-at-super-bowl/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 17:34:32 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2332</guid>
		<description><![CDATA[Some sports teams know how to trigger a frenzy on social channels before big games…and the NY Giants are one such team! The Giant’s plans leading up to Super Bowl XLVI should inspire marketers looking for ways to engage users in social media as well. Leading up to 2008’s Super Bowl, NY Giants DB Sam [...]]]></description>
			<content:encoded><![CDATA[<p>Some sports teams know how to trigger a frenzy on social channels before big games…and the NY Giants are one such team! The Giant’s plans leading up to Super Bowl XLVI should inspire marketers looking for ways to engage users in social media as well.</p>
<p>Leading up to 2008’s Super Bowl, NY Giants DB Sam Madison carried around a small Flip Video Recorder, and personally shot videos that fans could view on the NY Giant’s website. He shot photos, team practices, and captured footage from when the team went out to dinner. Madison’s footage was pushed out on the site every day, and people responded excitedly to this “insiders view” of their favorite team. The videos had lots of viral spread. The content was so successful that Madison later built a website around it.</p>
<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/01/giants-tolly.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/01/giants-tolly.png" alt="" title="giants tolly" width="350" height="403" class="alignleft size-full wp-image-2333" align="right"/></a>The NY Giants are gearing up to bring this experience to eager fans again…except this time they will do it via social media channels like <a href="http://www.facebook.com/newyorkgiants?sk=app_306443712739450">Facebook</a> and <a href="https://twitter.com/#!/giants">Twitter</a>. And this time the “Player Cam&#8221;  will feature Dave Tollefson with the “Tolly Cam&#8221;. No matter how much access an outside production unit has, no one can replace the content gold that comes when you capture one player interacting with another.</p>
<p>Promoting the Super Bowl this way is resourceful for the NY Giants too. They can offer an exclusive experience for fans without organizing expensive, high production film crews, and long much lead times. Using <a href="http://www.wildfireapp.com/">Wildfire Interactive</a>&#8216;s social marketing platform to host the promotion, NY Giant&#8217;s Digital Marketing Director <a href="http://www.linkedin.com/pub/nilay-shah/8/ba1/49">Nilay Shah</a> will upload &#8220;fan gated&#8221; videos on the Giant&#8217;s Facebook page. For each 10k likes the page receives, Dave Tollefson&#8217;s latest video will be unlocked and revealed for all to see.</p>
<p><strong>Visitors have incentive to like the page, encourage their friends and family to do so, and to return to see new content as fever around the event builds. It’s all up to the fans to get the content.</strong></p>
<p><a href="http://www.coylemedia.com/wp-content/uploads/2012/01/giants-twitter.png"><img src="http://www.coylemedia.com/wp-content/uploads/2012/01/giants-twitter.png" alt="" title="giants twitter" width="400" height="350" class="alignleft size-full wp-image-2335" align="left"/></a>“We asked ourselves internally, ‘How can we build up promotion around this event without doing a lot of sophisticated video production work?’” digital marketing director Nilay Shah said, “And how can we build a promotion that not only hits my cousin who is a Giant’s fan, but also those that aren’t diehard fans, who’ll be curious to see these videos? We thought this format was an excellent way to give diehard and casual fans what they are asking for.”</p>
<p>Dave Tollefson will insight fans to get excited about the videos with a message that says something LIKE this (not exact script): “Alright Giants fans! I’m heading to Indianapolis on Tuesday. And I’m going to be capturing a ton of moments you can only see if you like us on Facebook. The team flying in…us on the bus ride to our hotel…checking in…team dinners and practices. I’m going to be shooting it, with just me and my teammates. No reporter will get this kind of access because they can’t even get into the hotel. And it’s up to YOU to unlock the content.”</p>
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		<title>What about “milliennial” sports fans?</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/PccIqj2Quj0/</link>
		<comments>http://www.coylemedia.com/2012/01/30/what-about-milliennial-sports-fans/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 17:50:07 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2328</guid>
		<description><![CDATA[I stumbled on this great infographic (&#8220;How social media influences Millennials shopping decisions&#8221; from eConsultancy. We&#8217;re finding similar differences in ticket purchasing behavior between younger, tech savvy vs. older, less-tech savvy sports fans. Watch for more on this in our next round of Social Sports Poll releases.]]></description>
			<content:encoded><![CDATA[<p>I stumbled on this great infographic (&#8220;<a href="http://econsultancy.com/us/blog/8806-how-social-influences-millennials-shopping-decisions-infographic?utm_campaign=blogtweets&#038;utm_medium=socialnetwork&#038;utm_source=twitter">How social media influences Millennials shopping decisions</a>&#8221; from eConsultancy. We&#8217;re finding similar differences in ticket purchasing behavior between younger, tech savvy vs. older, less-tech savvy sports fans. Watch for more on this in our next round of <a href="http://www.coylemedia.com/social-sports-poll/">Social Sports Poll</a> releases.<br />
<img alt="" src="http://assets.econsultancy.com/images/resized/0001/5175/bazaarvoice_millennials_graphic-blog-full.jpeg" title="Millenial" class="alignnone" width="615" height="2930" /></p>
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		<title>Super Bowl infographic from Bluekai / Kantar</title>
		<link>http://feedproxy.google.com/~r/coylemedia/~3/5hYvtNMmol8/</link>
		<comments>http://www.coylemedia.com/2012/01/25/super-bowl-infographic-from-bluekai-kantar/#comments</comments>
		<pubDate>Wed, 25 Jan 2012 18:48:34 +0000</pubDate>
		<dc:creator>Pat Coyle</dc:creator>
				<category><![CDATA[sports marketing]]></category>

		<guid isPermaLink="false">http://www.coylemedia.com/?p=2319</guid>
		<description />
			<content:encoded><![CDATA[<p><img alt="" src="http://blogs.bluekai.com/wp-content/uploads/2012/01/superbowlinfographic.png" class="alignnone" width="600" height="1627" /></p>
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