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	<title>CRM Switch Data Migration and Consulting</title>
	
	<link>http://www.crmswitch.com</link>
	<description>CRM data migration services.  GoldMine to Salesforce, ACT! to Salesforce and SalesLogix to Salesforce</description>
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		<title>Where Can CRM Customers Tell Their Vendor What They Really Think?</title>
		<link>http://www.crmswitch.com/crm-features/crm-customer-feedback-sites/</link>
		<comments>http://www.crmswitch.com/crm-features/crm-customer-feedback-sites/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 02:39:46 +0000</pubDate>
		<dc:creator>Denise Kitt</dc:creator>
				<category><![CDATA[CRM Features]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[crm bugs]]></category>
		<category><![CDATA[crm features]]></category>
		<category><![CDATA[crm suggestions]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2746</guid>
		<description><![CDATA[CRM customers often come up with ideas for new features that would create additional benefit to their organizations. In the day to day use of a CRM system, an end user might run into what might be a bug. Fortunately, the vendors of popular CRM systems have all provided platforms that allow customers to voice their opinions. Product managers now routinely take customer ideas into consideration. Here are the places that CRM customers can help to improve their own user ...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What Online Community Resources Do CRM Vendors Offer?</title>
		<link>http://www.crmswitch.com/crm-value/crm-vendor-online-community-resources/</link>
		<comments>http://www.crmswitch.com/crm-value/crm-vendor-online-community-resources/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 02:21:21 +0000</pubDate>
		<dc:creator>Denise Kitt</dc:creator>
				<category><![CDATA[CRM Value]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[crm system]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer support]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2687</guid>
		<description><![CDATA[CRM customers often have how-to questions about their CRM system. Or, they want to learn about best practices. Customers may also want to suggest new features or enhancements.<br />
Here are some of the CRM community resources provided by four of the major CRM vendors.  Many of these sites are excellent resources not only for customers, but also for people who are researching CRM options for their organization.<br />
Salesforce &#8211; Salesforce.com customers can log into Salesforce Customer Resources, where they can ...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM Industry Timeline</title>
		<link>http://www.crmswitch.com/crm-industry/timeline-crm-companies/</link>
		<comments>http://www.crmswitch.com/crm-industry/timeline-crm-companies/#comments</comments>
		<pubDate>Tue, 10 Jan 2012 01:45:37 +0000</pubDate>
		<dc:creator>Steve Chipman</dc:creator>
				<category><![CDATA[CRM Industry]]></category>
		<category><![CDATA[CRM]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2663</guid>
		<description><![CDATA[We recently researched the history of some the most popular players in the CRM market and have put together a CRM industry timeline.<br />
Several of the popular CRM applications, including Salesforce, Microsoft CRM and Sugar have been offered by the same company throughout their entire life cycle. Others, including GoldMine, Sage ACT!, Sage CRM and Sage SalesLogix have seen multiple changes in corporate ownership due to mergers and acquisitions.<br />
New versions range from periodic, major releases to more regular, seasonal ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/crm-industry/timeline-crm-companies/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>9 CRM Customization Mistakes and How to Avoid Them</title>
		<link>http://www.crmswitch.com/crm-features/nine-crm-customization-mistakes-avoid/</link>
		<comments>http://www.crmswitch.com/crm-features/nine-crm-customization-mistakes-avoid/#comments</comments>
		<pubDate>Fri, 30 Dec 2011 02:04:46 +0000</pubDate>
		<dc:creator>Steve Chipman</dc:creator>
				<category><![CDATA[CRM Features]]></category>
		<category><![CDATA[crm adoption]]></category>
		<category><![CDATA[customization]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2602</guid>
		<description><![CDATA[Most CRM systems now boast “easy point and click customizations.” Administrator users with no formal training are empowered to easily customize their organization’s CRM system, which can save time and money compared to the programming that may have been required with legacy systems.<br />
However, with power comes responsibility. Taking the wrong approach to even basic CRM customizations can end up being very costly in the long run if improper customizations and resulting data need to be later transformed into a ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/crm-features/nine-crm-customization-mistakes-avoid/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>11 CRM Vendor FUD Factors to Carefully Consider</title>
		<link>http://www.crmswitch.com/buying-crm/eleven-crm-vendor-fud-factors-carefully-consider/</link>
		<comments>http://www.crmswitch.com/buying-crm/eleven-crm-vendor-fud-factors-carefully-consider/#comments</comments>
		<pubDate>Fri, 23 Dec 2011 00:28:49 +0000</pubDate>
		<dc:creator>Steve Chipman</dc:creator>
				<category><![CDATA[Buying CRM]]></category>
		<category><![CDATA[buying crm]]></category>
		<category><![CDATA[multi-tenant]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2570</guid>
		<description><![CDATA[As we all know, competition among business technology vendors is a great thing for business technology buyers. Competition incites vendors to continually innovate and it drives prices to equilibrium levels.<br />
However, competition also drives FUD &#8212; the Fear, Uncertainty and Doubt that one vendor casts over its competitors in its marketing messages and its face to face interactions with prospects.<br />
Just as negative political campaigning has and will always be around, FUD will always exist in highly competitive industries because ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/buying-crm/eleven-crm-vendor-fud-factors-carefully-consider/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Preparing Your Legacy Data for a CRM Migration</title>
		<link>http://www.crmswitch.com/data-migration/prepare-legacy-data-crm-migration/</link>
		<comments>http://www.crmswitch.com/data-migration/prepare-legacy-data-crm-migration/#comments</comments>
		<pubDate>Fri, 16 Dec 2011 23:32:45 +0000</pubDate>
		<dc:creator>Steve Chipman</dc:creator>
				<category><![CDATA[Data Migration]]></category>
		<category><![CDATA[data]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2543</guid>
		<description><![CDATA[It’s common for companies that have been using a older contact manager or a CRM system for many years to have inconsistent field data, including runaway lookup or pick list values.  The often happens with legacy systems that allow users to add free form values to pick list fields &#8212; if a user doesn’t like any of the existing choices, he or she can simply type in a new value.<br />
Before migrating inconsistent or invalid data into a new CRM ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/data-migration/prepare-legacy-data-crm-migration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Five Ways to Sell Your CEO on a New CRM System</title>
		<link>http://www.crmswitch.com/buying-crm/five-ways-sell-your-boss-new-crm-system/</link>
		<comments>http://www.crmswitch.com/buying-crm/five-ways-sell-your-boss-new-crm-system/#comments</comments>
		<pubDate>Sat, 10 Dec 2011 16:56:03 +0000</pubDate>
		<dc:creator>Steve Chipman</dc:creator>
				<category><![CDATA[Buying CRM]]></category>
		<category><![CDATA[buying crm]]></category>
		<category><![CDATA[CRM decision]]></category>
		<category><![CDATA[crm requirements]]></category>
		<category><![CDATA[crm vendors]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2519</guid>
		<description><![CDATA[We hear it a lot. A company is limping along with an old, client/server contact manager or CRM system. Users are not happy with the solution. Managers feel their users’ pain and experience their own pain with the current system.<br />
A lot of research is done on potential replacements for the old system, but when the final decision maker within the organization sees the price proposal, he or she says “we are not spending that kind of money when we ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/buying-crm/five-ways-sell-your-boss-new-crm-system/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>8 Business Benefits You Are Not Getting From Your Old Contact Manager</title>
		<link>http://www.crmswitch.com/contact-management/8-business-benefits-not-receiving-old-contact-manager/</link>
		<comments>http://www.crmswitch.com/contact-management/8-business-benefits-not-receiving-old-contact-manager/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 16:28:41 +0000</pubDate>
		<dc:creator>Steve Chipman</dc:creator>
				<category><![CDATA[Contact Management]]></category>
		<category><![CDATA[ACT!]]></category>
		<category><![CDATA[GoldMine]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2499</guid>
		<description><![CDATA[An old contact manager does have its share of benefits.  It’s paid for. People know how to use it. It’s customized for some of your business processes.  However, there are many business benefits that your company is not getting by using an old contact manager, but that it could be getting from a newer CRM system. Here are a few.<br />
Independence from Operating Systems &#8211; your old contact manager will only run on certain versions of the Windows operating system. ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/contact-management/8-business-benefits-not-receiving-old-contact-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Long Distance CRM Consulting Company Relationship</title>
		<link>http://www.crmswitch.com/buying-crm/long-distance-relationship-crm-consulting-company/</link>
		<comments>http://www.crmswitch.com/buying-crm/long-distance-relationship-crm-consulting-company/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 03:22:26 +0000</pubDate>
		<dc:creator>Steve Chipman</dc:creator>
				<category><![CDATA[Buying CRM]]></category>
		<category><![CDATA[buying crm]]></category>
		<category><![CDATA[cloud crm]]></category>
		<category><![CDATA[crm requirements]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2471</guid>
		<description><![CDATA[In the days of client/server CRM and contact managers, it was important for a company that purchased a new CRM system to work with a local CRM consulting company.  In fact, when a new client/server solution was chosen, proximity was a key selection criteria for a consulting company. Part of the reason for this was that a lot of hands-on tasks were needed for a client/server CRM or contact manager implementation.<br />
It went something like this:<br />
After the on-site kickoff ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/buying-crm/long-distance-relationship-crm-consulting-company/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Value of a CRM Training Program</title>
		<link>http://www.crmswitch.com/crm-training/value-new-crm-training-program/</link>
		<comments>http://www.crmswitch.com/crm-training/value-new-crm-training-program/#comments</comments>
		<pubDate>Thu, 17 Nov 2011 18:18:16 +0000</pubDate>
		<dc:creator>Denise Kitt</dc:creator>
				<category><![CDATA[CRM Training]]></category>
		<category><![CDATA[buying crm]]></category>

		<guid isPermaLink="false">http://www.crmswitch.com/?p=2451</guid>
		<description><![CDATA[Switching to a new CRM system is a great step forward, but many companies overlook the value of a CRM training program. Training your staff is well worth the time investment.<br />
Here are some of the areas to consider when you begin to formulate your CRM training plans.<br />
CRM Training Program Recommendations<br />
Hire an Educational Company &#8211; CRM vendors, consultants and educational companies variously offer onsite CRM training programs, offsite classroom training, virtual classroom CRM training, one-on-one training sessions, or ...]]></description>
		<wfw:commentRss>http://www.crmswitch.com/crm-training/value-new-crm-training-program/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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