CRM Help Desk Software.com

myGPcloud Launches On-Demand, Cloud-Based ERP Solution

CRM Help Desk — Tue, 10 Aug 2010 08:29:55 +0000

SAN DIEGO, CA — RoseASP, one of Southern California’s largest providers of hosted Microsoft Dynamics solutions, today announced commercial availability of myGPcloud™, a Microsoft Dynamics enterprise resource planning (ERP) solution available on-demand in the cloud for the first time.

Companies can register now at www.myGPcloud.com for a 30-day trial of a complete Microsoft Dynamics GP Business Essentials or Advanced Management offering. RoseASP demonstrated myGPcloud to highly positive reviews at the Microsoft Worldwide Partner Conference last month in Washington, D.C.

In a survey of 1,600 Microsoft Dynamics partners, RoseASP found that 80 percent of respondents were competing with hosted or software-as-a-service (SaaS) solutions from other companies. To address this, the myGPcloud service is also available to Microsoft Partners and independent software vendors seeking a cloud-computing, on-demand offering that is fast and affordable to the mid-market. Partners will receive ongoing software revenue and can bundle consulting and technical-support services to generate additional revenue.

"As a Microsoft Dynamics Partner, we know that myGPcloud is a top-quality service built around a solid core offering," said Ed Cowen, president and CEO of TTD Enterprises. Experts in managing implementation and support of Dynamics GP, TTD Enterprises helps small and medium-sized businesses operate. "I found myGPcloud easy to use. It only took me five minutes from beginning the sign-up process to creating master files. The myGPcloud service offers the full suite of functionality as well as requisite office applications you will need to be effective."

"We are pleased to align with RoseASP for customers seeking high-quality on-demand ERP software," said Aubrey Smoot, vice president of business development of Apptix. Apptix is the world’s largest hosted exchange provider and an award-winning Microsoft Gold Certified Partner. "Apptix customers expect superior services and support and we believe that myGPcloud offers our customers the best combination of ERP software and services on the market."

"Businesses of all sizes need the speed and flexibility of cloud computing for an increasing variety of applications," said Linda Rose, president of RoseASP. "And because Dynamics GP is so well known, widely used, and user-friendly, it made sense to extend it into the cloud and create myGPcloud. Businesses can be running myGPcloud in minutes rather than days thanks to predefined setup features, and can try out service for one month without cost. The scalability, ease of use and lack of risk make myGPcloud a great option for those seeking a strong, reliable and proven mid-market ERP solution in the cloud."

The myGPcloud service includes all of the rich accounting, business-intelligence and financial-management features of Microsoft Dynamics GP, as well as automated on-line provisioning, training videos and guides, template setup and technical support, and available integration to business portal, SharePoint, and customer relationship management systems.

The myGPcloud service has been developed by RoseASP, a division of Microsoft Gold-Certified partner Rose Business Solutions. RoseASP has specialized in hosting Microsoft Dynamics GP and other business solutions since 2000. RoseASP is a Partner powered portal.

About RoseASP

RoseASP is a leading provider of hosted Microsoft Dynamics ERP and CRM applications. Since 2000, it has hosted systems for small and mid-sized companies and a growing number of Microsoft Partners around the world. With a highly skilled and experienced team of experts in hosting financial and accounting systems, related modules, and other third-party systems leveraging knowledge for customer success, RoseASP is committed to customer service. For more information about RoseASP, visit www.roseasp.com

LiveTime launches ITIL Service Management Cloud with Geolocation

CRM Help Desk — Tue, 10 Aug 2010 08:26:36 +0000

Public and private cloud-based ITIL 3 Service Management (ITSM) software from LiveTime adds more than 300 new features and enhancements including Geolocation.

Newport Beach, CA — LiveTime Software, a leading provider of Web, SaaS and Cloud based ITIL 3 Service Management (ITSM) and Service Desk software, today released LiveTime version 6.1. This latest release contains over 300 features and enhancements and is now (Pink Verify) certified for 11 ITIL v3 processes, adding both Financial Management and Release and Deployment management to its already extensive list of ITIL certified processes.

LiveTime’s new GeoLocation Cloud Service offers a glimpse into LiveTime’s new value added services. Organizations can track mobile technicians globally, simply by logging into the service desk. LiveTime will provide the location of the user within a 25 mile radius via a direct login, and within 5 meters when using LiveTime’s forthcoming, native iPhone application. Direct integration with Google maps provides a visual map of where the user is located as well as a map of all technicians within the system.

LiveTime 6.1 includes a new Widget to allow LiveTime to be embedded on any web site with a single line of code. This enables customers to have service and support available from any application in a single click, together with related FAQ’s and knowledge base articles. Customers may raise Service Requests, Incidents or Changes directly from the embedded Widget, without needing to access the service management tool.

With the move to greater transparency between customers and organizations LiveTime has also added new sidebar statistics to the customer portal significantly enhancing the end-user experience when interacting with your organization. The revised portal also includes the ability for customers to see the service levels they can expect from the service organization.

Traditional Chinese and Turkish translations have been added to LiveTime 6.1 for a total of 10 native languages supported. In addition LiveTime now supports any SAML or SAML2 (header based) Single Sign-on technology. New CMDB connectors for Spiceworks 4.0, ManageEngine Desktop Central, HP Universal CMDB and Novell ZENworks 11 round out the enhancements to the AMIE (Asset Management Integration Engine) component.

Out of the box enterprise integration with Authentication, Email, Asset and Inventory Management, and Event Management systems has enabled customers such as Lockheed Martin, Verizon, Pricewaterhouse Coopers and Wellpoint to implement LiveTime within a matter of weeks rather than months, without consultants.

“The inclusion of Release and Deployment Management rounds out support for the Service Transition component of the ITIL Service Delivery Model.” said Jason Andrews, VP of Engineering. “Organizations simply take LiveTime Service Manager and integrate it with existing investments in IT to provide an ITIL certified service delivery solution to customers”.

Available On Demand (SaaS) or On Premise (software, hardware or virtual appliance), LiveTime is based on open standards and supports any operating system, any database, and critical to the customers being serviced, any web browser.

About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, ITIL service management, help desk and support software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime’s vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com

IT Execs Agree Social Media Improves Customer Relations

CRM Help Desk — Thu, 05 Aug 2010 16:19:16 +0000

Research shows UK is turning social media to business value in spite of security concerns, with Linkedin and Facebook still preferred over Twitter -

The lines have officially been blurred between home and the workplace as UK enterprises embrace the business opportunities offered by social media, according to new research, commissioned by Open Text Corporation. The research shows that more than 50 per cent of enterprises surveyed in the UK are using social media in the workplace and 95 per cent believe social media offers business an opportunity to improve communication with both internal and external audiences.

The research was completed at Open Text’s recent customer Content Day event, sampling more than 300 IT executives and business decision makers. A total of 43 per cent confirmed business drivers for using social media are its direct and personal route of contact with customers and partners. Unsurprisingly security was seen to be the biggest barrier to long-term adoption registering 41 per cent, with 20 per cent reporting that a lack of control over message was also a concern.

Mark Finch, director of social media at Open Text commented: “The accessibility and transparency of social media means that at every level of business there can be input and feedback. At the top, social media is as much about the ideological approach as it is about product promotion and marketing; whereas at customer level it is more focused on end-user support and having an independent voice within the broader collective market. The advancement of web content technologies and the ease of content syndication through social networks, have and will continue to impact both business and consumers in a positive way.”

The results follow news earlier this month that Open Text has expanded its family of social media offerings that enable businesses to securely apply the value of social media to solve core business challenges, such as improving customer engagement or promoting team productivity.

Other key research findings include:

More than a quarter of large organizations expect social media to improve customer service
93 percent of respondents believe corporate blogging can help corporate communications
33 percent of businesses found that corporate employee training videos were most valuable with 30 percent listing product demonstrations
More than a quarter of organizations regularly use Twitter for business purposes, but the most popular site is Linkedin with 35 percent
40 percent reported that Facebook and Linkedin were both preferred social media sites for ease of use

About Open Text

Open Text, the Enterprise Content Management leader, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.

vtiger CRM On Demand: True Open Source CRM in the Cloud

CRM Help Desk — Thu, 05 Aug 2010 16:17:21 +0000

Open source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings

Sunnyvale, CA — vtiger, a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM offerings, vtiger is a true open source solution, providing the benefits of the cloud while allowing clients to customize or extend their own unique versions. Clients will now have access to vtiger enterprise-class CRM capabilities in the cloud, instantly – without the expense of installing, configuring and maintaining hardware or software on their own.

“We needed an economical CRM hosting solution. With vtiger CRM On Demand, we set up our own version in just a few minutes and began using the solution right away,” said Robert Redding, Director of Redding Associates. “And with the vtiger cloud solution we can tap into the open source community for low-cost add-ons, extensions or services. This is of great help in controlling our costs.”

As a fully functional CRM system, with all the attributes clients have come to expect, vtiger’s value and credibility already have been confirmed in the marketplace by more than 1.5 million downloads. In creating the vtiger CRM On Demand offering, vtiger has raised the bar in six areas of benefit to clients:

Cost: clients can save up to 60 percent in software licensing costs over other offerings
Simplicity: there is no need to install, configure and maintain software or hardware; data is backed up, and the application is upgraded as a standard feature of the service
Accessibility: all users receive instant and universal access to full functionality by using any standard browser, including those on mobile devices
Control: clients can customize their own unique versions and retain direct access to their data
Freedom: because clients can transfer at any time to in-house services or other providers, they completely avoid vendor lock-in
Customization: Clients’ IT staff or consultants can enhance and add to the individual versions

“I switched my company’s CRM service to vtiger CRM On Demand after a poor experience with two other leading CRM cloud-based offerings,” said Gary Kulp, President of Aardvark Building Services, Inc. “The high level of customer service, combined with the power and flexibility of the vtiger system, make vtiger the only CRM solution I will use and recommend.”

“As a CRM consultancy for the last 22 years, we’ve seen just about every type of CRM system — many ending up costing far beyond original expectations of our customers and ourselves”, said Randy Tucker, President for TeamAutomation, a vtiger Partner. “With vtiger, we always seem to be able to achieve that ’over deliver’ milestone, and under the estimated costs. What a pleasure; quick subscription, quick setup, and quick to ROI paybacks for our clients.”

vtiger CRM On Demand is available at ondemand.vtiger.com for the low subscription price of $12 per user per month, with a free 30-day trial period. For clients with a large number of users or special requirements, vtiger also offers the option of providing the cloud-based solution on dedicated servers.

“With vtiger CRM On Demand, you don’t have to worry about hardware, software, installation, support, backups and upgrades — they’re all included,” said Sreenivas Kanumuru, Vice President of Business Development of vtiger. “Gone are the days of waiting for your CRM cloud-based provider to deliver the specific features necessary for your business. With vtiger’s CRM On Demand delivering to the vision of true open source in the cloud, you have complete choice – using it as is or making all the adjustments you want and if desired, even moving to a on-premise server later. This can positively change the way you do business.”

About vtiger CRM

vtiger CRM is a community-driven, fully open source customer relationship management software project. It enables businesses automate Sales, Marketing and Support operations. vtiger Add-ons and Marketplace extensions help clients extend its use. vtiger CRM, available in many languages, is used by clients around the world and is downloaded by more than one thousand clients each day; there have been more than 1.5 million downloads to date. vtiger’s purpose is to provide the best and most open CRM solution with the lowest total cost of ownership to small and medium enterprises. vtiger is a Private Limited Corporation based in Bangalore, India, with a strong global partner network.

SugarCRM Leaders to Present at OSCON Open Source Convention 2010

CRM Help Desk — Fri, 16 Jul 2010 09:49:26 +0000

OSCON 2010 – CMO Nick Halsey to Participate in Interoperability Panel Discussion; Software Engineer John Mertic to Present on How to Develop Easily Deployable PHP Applications

CUPERTINO, Calif.–SugarCRM, the leading provider of open source customer relationship management (CRM) software, today announced that SugarCRM Chief Marketing Officer and Executive Vice President of Corporate Development Nick Halsey will participate in a panel discussion sponsored by Microsoft at the O’Reilly OSCON Open Source Convention in Portland, Ore. Also planned is a session by SugarCRM Software Engineer John Mertic.

Session Details:

Customer Driven, Vendor Supported Interoperability

Topic: Interoperability impacts businesses, institutions and government agencies the world over. This session will focus on the value and benefits of customer driven, vendor supported interoperability. A series of short presentations will be followed by an interactive panel discussion to address the direction of interoperability in the changing IT landscape.

Participants: Andrew Aitken (Olliance Group), Fabio Da Cunha (Microsoft), Frank Rego (Novell), Nick Halsey (SugarCRM), Jay Lyman (The 451 Group)

Date and time: Thursday, July 22, 2010, 4:30 p.m. PT

Location: E143/E144, Oregon Convention Center, Portland

Developing Easily Deployable PHP Applications

Topic: Here’s the scenario: you’ve written a PHP application that is designed to run on Linux, Apache and MySQL. Now you have a customer that wants to run it on Windows. Or using Oracle. Or they like Memcached instead of APC. How do you do it, without sacrificing performance, stability, simplicity and your own sanity? This session will explore how SugarCRM approached this problem and what lessons were learned in the process.

Participants: John Mertic

Date and time: Thursday, July 22, 2010, 5:20 p.m. PT

Location: Portland 251, Oregon Convention Center, Portland

OSCON is the premier gathering place for the Open Source community where the contributors come together to not only display their work in this field, but also to learn from each other. For more information about OSCON 2010, visit: http://www.oscon.com/oscon2010.

About SugarCRM

SugarCRM makes CRM Simple. As the world’s leading provider of open source customer relationship management (CRM) software, SugarCRM applications have been downloaded more than seven million times and currently serve over 600,000 end users in 80 languages. Over 6,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

GFI Software Enhances its Security Product Offering with the Acquisition of Sunbelt Software

CRM Help Desk — Wed, 14 Jul 2010 22:17:49 +0000

The company’s VIPRE technology will allow GFI to offer its own established antivirus product

Raleigh, NC – GFI Software, a market leading provider of software infrastructure products for small and medium-sized enterprises, announced today that it has acquired Sunbelt Software and specifically its VIPRE® product suite. Terms of the transaction were not disclosed. The acquisition will allow GFI to merge VIPRE technology into GFI’s email security and web security solutions group, and will provide GFI with new security products consisting of world-class and innovative technology. The assets of Sunbelt’s software distribution business, started over 16 years ago and separate from the technology side of the company, will be divested into a separate entity and the company is exploring other strategic partnerships.

“Over the past several years, we have looked extensively for the best technologies, the best developers and the best management teams that will allow us to expand our current product offerings and to provide the best service we can to our customer base. We were impressed by the high quality and innovative technology that underlies Sunbelt’s VIPRE line of products and immediately saw strong synergies between the two companies. We have acquired a good, growing and cash-flow positive business that fits well within GFI’s strategic vision to consolidate our products and grow our business,” said Walter Scott, GFI’s CEO.

“Furthermore, Sunbelt’s technology is backed by a reliable, committed customer support team that provides great service – something so important for us. We see this investment in Sunbelt and its VIPRE technology as an excellent opportunity to increase our install base, drive the software globally through our international partner channel and also build our consumer market, which has a powerful drag-along effect on the SME and SoHo markets,” Mr. Scott added.

“The technologies developed by both companies are highly complementary and I have a hard time imagining a better combination,” said Alex Eckelberry, CEO of Sunbelt Software. “Additionally, GFI and Sunbelt are rooted in similar business principles, with similar markets and a commitment to superlative customer service.”

About Sunbelt Software

Headquartered in Tampa Bay (Clearwater), Florida, USA, Sunbelt Software is a leading provider of Windows security software including enterprise antivirus, antispyware, email security, and malware analysis tools. Leading products include the VIPRE® and CounterSpy® product lines, Sunbelt Exchange Archiver™, CWSandbox™, and ThreatTrack™.

About GFI

GFI Software provides a single best source of web and mail security, archiving and fax, networking and security software and hosted IT solutions for small to medium-sized enterprises (SME) via an extensive global partner community. GFI products are available either as on-premise solutions, in the cloud or as a hybrid of both delivery models. With award-winning technology, a competitive pricing strategy, and a strong focus on the unique requirements of SMEs, GFI satisfies the IT needs of organisations on a global scale. The company has offices in the United States (North Carolina and California), UK (London and Dundee), Austria, Australia, Malta, Hong Kong and Romania, which together support hundreds of thousands of installations worldwide. GFI is a channel-focused company with thousands of partners throughout the world and is also a Microsoft Gold Certified Partner.

LiveTime achieves 11 Process ITIL v3 Certification for Cloud based ITSM Service Desk

CRM Help Desk — Wed, 14 Jul 2010 12:59:09 +0000

LiveTime demonstrates cloud-based ITIL 3, ITSM Service Desk proficiency in adding Financial, Release and Deployment Management to latest service management product.

Newport Beach, CA – July 13, 2010 — LiveTime Software, a leading provider of Web, SaaS and Cloud-enabled ITIL 3 Service Management (ITSM) and Service Desk software, today announced it has achieved PinkVERIFY certification of 11 ITIL V3 Processes. This most recent milestone demonstrates LiveTime’s commitment to open standards and best practices to help businesses deliver more effective, efficient, and auditable customer service and support.

LiveTime 6.1 now includes Financial, Release and Deployment Management as part of the overall solution — at no additional charge. Financial management includes the ability to model the cost of services and perform what-if scenarios for forecast modeling. Complete hierarchical cost modeling allows charge backs by cost center for holistic financial management to assist with business planning and budgeting processes. Release and Deployment management extends the Change Management functionality and manages the delivery of changes to end users.

Out of the box enterprise integration with Authentication, Asset and Inventory Management, and Event Management has enabled customers such as Lockheed Martin, Verizon, Pricewaterhouse Coopers and Wellpoint to implement LiveTime within a matter of weeks not months!

Available On Demand (SaaS) or On Premise (software, hardware or virtual appliance), LiveTime is based on open standards and supports any operating system, any browser, and any database.

Focusing specifically on usability and tight integration across all processes, LiveTime Service Manager 6.1 enables organizations to roll out Service Catalog and Service Portfolio Management as easily as Incident, Problem, and Change Management. LiveTime Service Manager 6.1 has been certified for Request Fulfillment, Incident, Problem, Change, Release and Deployment, Financial, Service Level, Knowledge, Service Catalog, Service Portfolio, and Service Asset and Configuration Management.

Pink Elephant’s PinkVERIFY assessment is recognized as the IT service management industry’s original program for certification of software that supports the definitions and workflow requirements defined by ITIL. For over ten years, PinkVERIFY has offered customers, who value the adoption and implementation of ITIL best practices, the assurance that they are selecting optimal, value-based IT service management solutions. With the release of ITIL V3, Pink Elephant has developed a new PinkVERIFY certification regime to reflect support of 14 processes within the Service Lifecycle.

About Pink Elephant

Pink Elephant is proud to be celebrating 20 years of ITIL experience – more than any other service provider. Operating through many offices across the globe, the company is the world’s #1 provider of ITIL and ITSM conferences, education and consulting services. For more information, please visit www.pinkelephant.com

About LiveTime Software

Microsoft Dynamics CRM 2011 Beta Coming in September

CRM Help Desk — Wed, 14 Jul 2010 12:55:02 +0000

Microsoft announced today that the next version of its customer relationship management (CRM) solution will be publicly available as a beta release in September.

Microsoft Dynamics CRM 2011 — code-named "CRM5" — includes stronger integration with Microsoft Outlook and Office, new visualization and collaboration features, and a more prominent role for partners.

Microsoft made the announcement at its Worldwide Partner Conference today. The software giant also said that Microsoft Dynamics CRM Online will be available in 40 markets and 41 languages by the end of the year.

The company will launch Microsoft Dynamics Marketplace in September, promising an easier way for partners to market and distribute solutions to Microsoft Dynamics customers. Customers will be able to search for applications and solution extensions from Microsoft and its partners for their CRM and ERP implementations. Dynamics Marketplace will be integrated within CRM 2011 so customers can search for applications from within their CRM environments.

As part of the October launch of the Microsoft Partner Network, companies registered in the network can receive 250 seats of Microsoft Dynamics CRM Online at no charge for internal use.

CRM 2011 will "take full advantage of native Outlook functionality, including previews and conditional formatting," Microsoft said, while a new contextual CRM Ribbon for Outlook and browser clients will offer consistent Microsoft Office navigation.

SharePoint users will be able to provision SharePoint document repositories and embed directly within CRM 2011.

Inline data visualization will let users create and share inline charts "with drill-down intelligence to visually navigate data and uncover new insights," Microsoft said, while real-time dashboards can help monitor business performance and improve decision-making.

Role-based forms and views will give users fast access to information that they need while preventing them from seeing data that they are not authorized to view, and the new version will also offer personalized views.

Businesses will also be able to define key performance and business indicators to track and measure progress against organizational goals.

More information on the CRM beta can be found at http://crm.dynamics.com/crm2011beta.

Sugar 6: CRM Made Simple

CRM Help Desk — Wed, 14 Jul 2010 12:51:45 +0000

SugarCRM, the leading provider of open source customer relationship management (CRM) software, announced today that companies around the world have immediately adopted Sugar 6, the latest version of the company’s award-winning CRM system. Highlighted by a new intuitive user experience and enhanced flexibility—all built on the industry’s most open CRM platform—Sugar 6 sets a new bar for powerful CRM made simple.

Organizations of all types have adopted Sugar 6 to take advantage of cool new features and an enhanced web 2.0 user experience. These include leading firms such as: Advanced Glazings; Aloe Software Group L.L.C.; BNSF Logistics, L.L.C.; BrandLogic; Castle Branch; ConvaTec; Delphi Construction; Direct Dental Plan of America, Inc.; Elite Meetings International, Inc.; Enermodal Engineering; Front Rowe, Inc.; Kemper America, Inc.; MedSave USA, Inc.; Milsoft Utility Solutions; Momentum Dietary Solutions; Mountain Care Pharmacy; Octo Consulting; Orange Leap; RealEstate Business Intelligence; Sound Pure; Techworld Language Solutions, Inc.; and the Utah Flash.

“Sugar 6 is awesome! We love the look and feel, and it is so easy to navigate,” said Drew Sellers, vice president of operations with NBA affiliate team the Utah Flash. “It was a quick and seamless upgrade – and the new user experience is a great addition to the existing benefits we are seeing with SugarCRM.”

“The design of Sugar 6 is so logical, with such a better flow of information through the system,” said Katherine Burstein, solutions engineer at Orange Leap, a provider of software solutions for nonprofit organizations. “Everyone has welcomed the move to Sugar 6 and is already totally happy with the system.”

“The upgrade to Sugar 6 was a breeze and our marketing team is using Sugar 6 for sales and marketing automation and reporting,” said Brad Saunders, systems engineer with BrandLogic Corporation. “We are very impressed with the UI overhaul and simplified navigation. The whole package also seems faster. You have made a truly excellent product even better!”

“I have been a Sugar user for years, and this new interface is the best yet,” said Stan Wagner, business manager at Enermodal Engineering, a creator of energy efficient buildings. “It is a great addition to the existing simplicity of Sugar in terms of seamless upgrades and the easy web-based nature of the application.”

Sugar 6 is generally available today. For more information, visit www.sugarcrm.com or to take a free trial of Sugar 6, visit http://www.sugarcrm.com/crm/ondemand_eval.html.

About SugarCRM

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

ERP.com Releases the ERP Software Selection Checklist Tool to Expedite the ERP Software Selection

CRM Help Desk — Mon, 12 Jul 2010 07:53:46 +0000

ERP.com (www.erp.com), a leading enterprise resource planning authority site offering the latest enterprise technology information, resources, and software reviews to ERP professionals, vendors and companies releases it’s new ERP Software Selection Checklist to streamline the enterprise software comparison and evaluation process with the hundreds of enterprise software applications currently on the market.

An alarming percentage of ERP software initiatives fail due to poor software selection and poor implementation practices. A key driver for the success of an enterprise system implementation is selecting the best fitting software for a company based on its industry focus, size and business model. The optimal ERP solution needs to go through a documented process to ensure that all the key criteria are met and that the proper steps are taken to ensure an acceptable ROI is achieved.

“Comparing the hundreds of product on the market is daunting and its helpful to have a simple guide to help get the process started on the right foot” says Shayne Fraeke, General Manager for Premiere TV in Santa Monica, California.

The simple ERP Software Selection Checklist™ tool, available to all ERP.com members was released to provide yet another helpful ERP software selection tool to the enterprise resource planning community. ERP.com also offers a Software Selector Tool to help ERP practitioners to filter through hundreds of ERP software solutions based on features, functionality, company size and industry.

What is ERP – Enterprise Resource Planning?

Enterprise Resource Planning is a company-wide information technology system developed to connect all business processes, activities and data in every department of the organization. For more information, please visit: www.erp.com or contact us at info@erp.com. For sales and partnership opportunities contact: sales@erp.com. For affiliate marketing and PR questions contact: affiliates@erp.com.

About ERP.com

Based in Los Angeles, California, ERP.com is a professional community site focused on offering the most up to date and relevant information on enterprise resource planning and a forum for ERP practitioners to collaborate, share information, market and develop sales leads the hi-tech business community.