Episode 159: Markus Erlandsson and Malin Martnes chatted with freelancing Laura Graham-Brown about Power BI for CRM folks. Laura starts explaining how Power BI fits in everywhere, and nowhere. In Power Platform, Laura explains how we in CRM can help analytics by designing solutions to fit both worlds.

Bio
Data Platform and Business Applications Microsoft MVP
Business solutions should solve business problems, and the business should own the problem and the solution. I’ve spent my whole career empowering businesses to do that.

Links
https://hatfullofdata.blog/

https://hatfullofdata.blog/my-speaking-sessions/

https://www.youtube.com/@HatFullOfData123

https://www.linkedin.com/in/lauragb

https://www.sqlbi.com

https://learn.microsoft.com/en-us/dax/ Data Analysis Expressions (DAX) Reference

https://www.youtube.com/guyinacube

Episode 158: Markus Erlandsson and Malin Martnes chatted with Ulrikke Akerbæk from Itera about the Hackathon ACDC and how we can run our own hackathon. Ulrikke starts by explaining how she likes starting new projects and getting to learn new team members, then she continues that a hackathon like ACDC is the best way to start a project and get to know people. ACDC is a long-running hackathon that brings people together and helps them learn from each other.

Bio
Ulrikke Akerbæk, a healthy customer relation is everything to her. She works with people, not with computers. As a worker she is organized, effective, and structured, and she tends to take on team leader positions.

Links
https://www.arcticclouddeveloperchallenge.net/

https://acdc.blog/

https://www.linkedin.com/in/ulrikke

Episode 157: Markus Erlandsson and Malin Martnes chatted with Johan Persson from the Engage group, about what we who work with Power Platform need to know about Finance and Operations. We start by talking about what it’s called and how many ERP products there are in the Dynamics family today. Johan continues to discuss various types of integrations with Dataverse. Then we go into the differences of Normalisation and Addresses.

Bio
As a Senior Specialist at Engage Group, I have over 25 years of experience in technology consulting, specialising in Microsoft Business Applications, Azure, Network, Security, and Deployment. I am passionate about helping customers make the most of technology and achieve their business goals.

I am also a Microsoft MVP for Business Applications, a recognition that reflects my commitment to sharing my knowledge and insights with the community. I regularly write articles, deliver presentations, and host podcasts on topics related to Dynamics, Azure, and Security. I enjoy learning new skills and staying updated on the latest trends and innovations in my field.

Links
https://blog.johanpersson.nu/

https://dynamicsupdate.podbean.com/

https://crmrocks.com/2024/04/14/dual-write-with-yannick-reekmans/

https://learn.microsoft.com/en-us/dynamics365/guidance/implementation-portal/overview

https://crmrocks.com/2025/09/14/application-lifecycle-management-in-azure-devops-made-easy/

Episode 156: Markus Erlandsson and Malin Martnes chatted with Nathan Sweeney from KPMG, about vibe coding. Nathan starts by describing what vibe coding is and some of the tools you can use to generate code. He then explains the vibe coding framework and how important it can be to help you be a better vibe coder.

Bio
Nathan Sweeney is the Microsoft AI lead for KPMG in the UK.  He advises some of the largest organisations in the world how to adopt AI at scale inside their businesses.  Nathan has been in IT for the last 20 years focusing on the Microsoft ecosystem.  Probably better known for being the other half of the conference South Coast Summit organizer which is based in the UK.

Links
https://github.com/github/spec-kit

https://github.com/features/spark

https://github.com/features/copilot/plans

https://support.microsoft.com/en-us/topic/get-started-with-microsoft-365-copilot-notebooks-0775e693-11c6-4d80-8aba-fcc81a737a06

https://www.microsoft.com/en-us/power-platform/blog/power-apps/introducing-the-new-power-apps-generative-power-meets-enterprise-grade-trust/

https://learn.microsoft.com/en-us/power-apps/vibe/overview

https://www.microsoft.com/en-us/power-platform/blog/2025/11/18/inside-the-new-power-apps-the-future-of-app-development/

https://github.blog/ai-and-ml/generative-ai/spec-driven-development-with-ai-get-started-with-a-new-open-source-toolkit/

https://learn.microsoft.com/en-us/power-apps/maker/plan-designer/plan-designer

Introduction to Vibe Coding – Training | Microsoft Learn

https://cloudtechtallinn.com/

https://www.linkedin.com/in/nathandsweeney

Episode 155: Markus Erlandsson and Malin Martnes chatted with Joe Griffin from proMX UK, about Project Operations and what you can do with the application. Joe starts by giving us an introduction and then digs into the integrations with other Dynamics applications, such as Sales and Finance. Joe also describes the history from Project Service Automation to today’s “ProjOps”. Joe then continues to the common challenges and what a successful scenario looks like.

Bio

I’m a Microsoft-focused technologist and Artificial Intelligence (AI) solutions architect with deep expertise in the Microsoft Power Platform, Copilot Studio, and Azure AI. As the CEO and practice lead for proMX UK Limited, I help global partners and enterprise customers harness generative AI to solve complex challenges.

I train Microsoft’s customers worldwide on extending and integrating Copilot for Microsoft 365 and Azure AI Foundry. I specialise in blending low-code/no-code with advanced AI capabilities, making cutting-edge tech accessible, scalable, and business-aligned.

With a strong background in enterprise architecture, I’m passionate about sharing knowledge, building intelligent solutions, and driving digital transformation. As a five-time holder of the Microsoft Most Valuable Professional (MVP) award and with over 50+ technical certifications, I’ve amassed excellent end-to-end knowledge on the modern Microsoft cloud platform and the growing importance of agent extensibility.

Let’s work together to build what’s next with AI!

Links

https://techcommunity.microsoft.com/blog/plannerblog/microsoft-project-online-is-retiring-what-you-need-to-know/4450558

https://www.microsoft.com/en-us/microsoft-365/project/enterprise-project-server

https://www.microsoft.com/en/customers/story/1597771083042569034-deutsche-bahn-transportation-dynamics-365?msockid=1870e208913b67a50956f7f79003666a

https://learn.microsoft.com/en-us/training/paths/get-started-features-project-operations

https://www.linkedin.com/in/rupa-mantravadi-4975a4b

Episode 154: Markus Erlandsson and Malin Martnes chatted with Julie Yack Colorado Technology, about My First Day in Power Platform and how you don’t have to be a developer to fit into Power Platform. Julie begins by sharing her journey and how she overcame intimidation in the tech industry.

Bio

As the Chief Operations Officer at Colorado Technology Consultants, Inc., I oversee the delivery of innovative and customized solutions for our clients using Microsoft Power Platform and Dynamics 365. With over 20 years of experience in the CRM and web development field, I have developed a deep expertise in designing, implementing, and managing complex projects that meet the business needs and goals of our customers.

I am also passionate about sharing my knowledge and skills with others, as a founding principal and instructor at 365.Training, and as a member of the board of directors at Monumental Impact, a nonprofit organization that supports STEM education and career development for young people. I have authored several books and courses on the Power Platform and Dynamics 365, and I have been recognized as a Business Applications MVP and a CRMUG All Star for my contributions to the community. My mission is to empower and inspire others to leverage the power of technology to solve problems and create value

Links

https://powerplatformconf.com/#!/workshop/My%20First%20Day%20of%20Power%20Platform%20(Powered%20by%20Copilot)/7569

https://365.training

https://linktr.ee/julieyack

https://www.linkedin.com/in/julieyack

Episode 153: Markus Erlandsson and Malin Martnes chatted with Parvez Ghumra and Sean Astrakhan about Application Lifecycle Management (ALM) and how Azure DevOps can simplify it for Power Platform projects. Parvez and Sean break down environment strategies, version control, and deployment pipelines, sharing practical insights for both low-code makers and pro developers. They discuss the pros and cons of managed vs unmanaged solutions, the importance of source control, and how to handle configuration data across environments. The episode also touches on ALM challenges in Customer Insights and Copilot Studio, and previews their upcoming hands-on workshop at Nordic Summit.

Bio:

Parvez is an experienced Microsoft Power Platform, Dynamics 365 CE and Azure Developer/Technical Consultant/Architect. Having originally worked in bespoke software development using the Microsoft technology stack, he first started working with Dynamics CRM in 2010 with version 4.0. He has enjoyed working with every version of the product since then, right through to the present-day Power Platform.

Parvez excels at infusing software engineering, architectural and design best practices in the current age of delivery using low-code/no-code tools. He has a particular interest in ALM and DevOps for Power Platform and Dynamics 365 CE, having implemented enterprise-grade processes in this area using Azure DevOps and GitHub Actions for large teams and programmes of work globally.

Sean Astrakhan is the founder of “Architects Accelerator”, an 8-week training program to turn makers into Power Platform Solutions Architects. He has contracted for the Washington Post, Microsoft and internationally for startups in Denmark and Ukraine. He shares how to architect enterprise Power Platform solutions on his YouTube channel, at user groups and other workshops/bootcamps.

Links:

https://learn.microsoft.com/en-us/power-platform/alm/
https://github.com/microsoft/powerplatform-build-tools
https://github.com/microsoft/powerplatform-actions

https://www.linkedin.com/in/parvezghumra
https://www.linkedin.com/in/sean-astrakhan/

https://www.untethered365.com/
https://www.linkedin.com/company/xrmsolutionsuk/

Episode 152: Markus Erlandsson and Malin Martnes chatted with Daniel Laskewitz from Microsoft about Model Context Protocol (MCP) and its integration with Dataverse. Daniel explains how MCP, a standard developed by Anthropic, enables AI agents to interact with backend systems like Dataverse more intelligently and efficiently. He shares insights on MCP server components—resources, prompts, tools, and sampling—and how they simplify bot creation in Copilot Studio. The conversation explores practical use cases, security considerations, and future possibilities for MCP across platforms like GitHub Copilot, ChatGPT, and Logic Apps. Daniel also reflects on his journey from SharePoint developer to Power Platform advocate and previews his upcoming sessions at Nordic Summit and other conferences.

Bio

Daniel Laskewitz is a Senior Cloud Advocate at Microsoft, specializing in the Power Platform. He helps (advanced) makers, IT professionals, developers, and architects accelerate solution delivery through both low-code and pro-code tools.

Career progression: Former Microsoft MVP (6 years) and Fast-Track Recognized Solution Architect before joining Microsoft.
Community voice: Regular speaker at leading tech conferences and co-author of Power Platform Weekly.
Platform breadth: Deep knowledge across Copilot Studio, Power Apps, Power Automate, ALM, and governance.
Content creator: Publishes practical guidance on Copilot Studio, solution design, and ALM.

Daniel combines platform expertise with real-world application to support scalable, secure, and maintainable solutions.

Links

Microsoft Copilot Studio and MCP blog: https://aka.ms/mcsmcp

Microsoft Copilot Studio and MCP documentation: https://aka.ms/mcsmcpdocs

Microsoft Copilot Studio MCP lab: https://aka.ms/mcsmcplab

Microsoft Copilot Studio MCP servers: https://aka.ms/copilot-studio-mcp

Dataverse MCP documentation: https://aka.ms/dataverse/mcp

Dataverse MCP lab: https://aka.ms/dataverse/mcp/lab

Episode 151: Markus Erlandsson and Malin Martnes chatted with David Abu from Microsoft about Community. David starts by explaining that he built his career through Community engagement, teaching Excel via WhatsApp and organising local bootcamps. David’s current focus is on Copolit Studio and building a global agent creator community. David highlights the importance of representation in tech.

Bio

Passionate about the convergence of technology and community, I’ve evolved from a Data Analyst proficient in Power BI to a Senior Product Marketing Manager at Microsoft. My career has been a continuous adventure of pushing boundaries and driving impact.

Starting in 2019, my expertise in data analytics paved the way for a seamless transition to the Power Platform, where I honed my skills building business applications and analytics using Power Platform and Microsoft Data Technologies, which set me up for my role at Microsoft as a Cloud Advocate. Here, I empowered users with AI-powered tools and worked closely with the Microsoft Fabric team, building the next data cloud technology.

Demonstrating my commitment to fostering a thriving community, I co-founded the Data Community Africa in 2022. This initiative brought together professionals within the data space across Africa. The event in Lagos, Nigeria, has attracted over 20k(Hybrid) attendees over the last 3 years.

My exceptional contributions in the field of data platform earned me the distinction of being the youngest MVP (Most Valuable Professional) for the data platform in Africa in 2021.

Now, in my role focusing on community building and product marketing, I leverage AI-driven insights and experience to cultivate and grow the Agent Community. By uniting diverse perspectives, my aim is to foster an environment where innovation thrives and solutions are built collaboratively.

Looking ahead, I am dedicated to integrating AI technologies to enrich user experiences and drive the Agent’s evolution globally, making AI accessible and impactful for all.

Links

https://www.linkedin.com/in/davidabu

https://www.thepoweraddicts.com

https://adoption.microsoft.com/en-us/scenario-library

https://agentcreator.microsoft.com

https://powerup.microsoft.com

https://powerplatformconf.com

Episode 150: Markus Erlandsson and Malin Martnes chatted with Tricia Sinclair from Avanade about Service. Tricia starts by explaining that service is more than just support, and we discuss how Microsoft has transitioned from Omnichannel to Contact Centre. AI that helps, how voice is back and more.

Bio

I am a results-oriented human who loves to focus on how future technology trends can be incorporated into your business today.

While technology can help you, my passion also revolves around how that technology affects people. I like to involve people and help them adapt to the future ways of working.

Want to strike up a conversation with me outside of technology? There are two other subjects I am passionate about. The first one is mentoring underserved communities. And the second is makeup. I love makeup and seeing the personal transformation using the power of a killer eyeliner.

Links

https://triciasinclair.com

https://www.dynamicsminds.com

https://www.sharepointeurope.com/european-power-platform-conference

Episode 149: Markus Erlandsson and Malin Martnes chatted with Cathrine Bruvold from Point Taken about Custom Pages. Cathrine talks about what type of Custom Pages there are and how they can be used to enhance your mode-driven apps.

Bio

Power Platform Solution Architect and Head of Power Platform in Point Taken. I specialize in building high-quality business solutions and helping businesses develop well-performing applications by leveraging low-code. Passionate about creating apps that are both technically advanced and beautifully designed, focusing on balancing aesthetics and functionality. Based in Oslo, Norway, and 30 years old, I’m a huge nerd, gamer, salsa-amateur and chess enthusiast – both as a player and commentator. A fun fact about me is that I am directionally challenged and will definitely mix up left and right under pressure, but I’ll still be able to solve a Rubik’s cube in 2 minutes or sit down playing chess for 6 hours.  

links

https://www.linkedin.com/in/cathrine-bruvold-b91b92113

https://github.com/cathrinebruvold

https://saralagerquist.com

https://benediktbergmann.eu

https://github.com/scottdurow

Episode 148: Markus Erlandsson and Malin Martnes chatted with Areti Iles from Telefonica Tech about AI Adoption. Areti talks about what type of AI she focuses on and what types of failures she sees the most. Her recommendations to get going and what she thinks the future trends for AI are.

Bio

With over 15 years in the technology sector, Areti is Head of Professional Services at Telefonica Tech’s Microsoft Business Applications division. Over her career as a Dynamics 365 & Power Platform solution architect and consultant, Areti has delivered a wide range of complex projects for FTSE 250/500 companies across a number of sectors, while also leading the Reading Dynamics 365 and Power Platform User group, speaking internationally on AI adoption and dedicating herself to encouraging and advancing others’ careers in the technology industry.

Links

https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/scenarios/ai/strategy

https://www.microsoft.com/en-us/security/business/microsoft-purview

https://aretiiles.com/

https://aretiiles.com/2025/04/14/the-future-of-ai-adoption-trends-and-predictions-for-2025-2030/

https://www.linkedin.com/in/aretiiles/   

https://www.microsoft.com/en-us/ai/responsible-ai

Episode 147: Markus Erlandsson and Malin Martnes chatted with Thomas Sandsør from Point Taken about the concept of Simple CRM. Thomas talks about his strive for simplicity and how he handles the challenges that come with that.

Bio

With over a decade of experience in the CRM industry (2007), I am a seasoned veteran in the field, specializing in Dynamics 365. As a leader at Point Taken AS, my focus is on building a highly skilled and dedicated team of consultants who share my passion for simplifying technology.

In my role as an Architect, I am constantly asking the question “Why are you doing this?” I believe that by challenging our customers and improving their processes, we can achieve the best possible results. That’s why I always strive to simplify technology wherever possible.

I am the author of the popular Dynamics blog CRM Keeper (https://crmkeeper.com), where I share my insights and knowledge on the latest trends in the industry. You can also find me on Twitter at @crmkeeper.

If you’re looking for a highly experienced Dynamics 365 consultant who is passionate about simplifying technology and improving processes, I would be happy to connect with you.

Links

https://crmkeeper.com/

https://crmkeeper.com/2020/09/15/dynamics-365-customer-service-in-1-hour-or-less-%e2%8f%b0/

https://crmkeeper.com/2020/04/27/dynamics-365-email-to-case/

Episode 146: Markus Erlandsson and Malin Martnes chatted about the student ambassador program with Pablo Veramendi from Microsoft. Pablo started by explaining the program and how easy it is to get started. He then continued by explaining how the program works, the milestones within it, and the type of personas it’s built for.

Bio

Passionate about building meaningful communities and thrives on creatively leveraging technology to develop innovative solutions and help others believe and achieve what is possible

Links

https://mvp.microsoft.com/

https://learn.microsoft.com/en-us/training/student-hub

https://azure.microsoft.com/en-us/free/students

https://imaginecup.microsoft.com

https://learn.microsoft.com

https://learn.microsoft.com/en-us/training/career-paths

https://twitter.com/iampablo

https://www.linkedin.com/in/pveramendi

Episode 145: Markus Erlandsson and Malin Martnes chatted about the MVP Program with Tina Stenderup-Larsen from Microsoft. Tina started by explaining why Microsoft has an MVP program and its purpose. She then continues to explain what the program is and what it takes to become an MVP.

Bio

As the Community Program Manager for the Nordics and Benelux region, Tina leads community influencer programs, including Microsoft’s Most Valuable Professional (MVP), Regional Director (RD), and Learn Student Ambassador (MLSA) initiatives. She is responsible for nurturing, recruiting, and connecting community leaders in her region.
Tina is passionate about helping others advance their careers by enhancing their technical and leadership skills. In her role, she supports technical community leaders, fostering a sense of belonging, encouraging the sharing of expertise on the Microsoft ecosystem, and highlighting their commitment to solving real-world challenges.
Tina believes that people are the cornerstone of any community. Through strong community connections, she aims to empower everyone to achieve greater success.

Links

https://mvp.microsoft.com/
https://www.linkedin.com/in/tinastenderup/

Episode 144: Markus Erlandsson and Malin Martnes chatted with Vivian Voss who attended Ignite 2024 in Chicago. Vivian starts by explaining the scale of the 20,000-person event. Then she continues by explaining some of the news on the Power Platform side, like the new Power Platform admin page and news to the Power Apps Plan Designer and of course Copilot Studio.

Bio

Educated as an International Sales and Marketing Manager, I’ve found my passion in IT, specializing in Microsoft Dynamics CRM. With a strong sales and marketing background, I understand user needs and craft efficient, agile solutions. I excel in creating and customizing solutions within the Power Platform and D365 CE (and earlier versions), always aiming for a 360-degree customer view. Driven to optimize processes, I continue learning daily to bridge business needs and CRM capabilities.

Links

https://ignite.microsoft.com/en-US/home

https://news.microsoft.com/ignite-2024-book-of-news

https://carinaclaesson.com/2024/11/26/microsoft-ignite-2024-highlights/

https://www.ppweekly.com/p/power-platform-weekly-issue-195

https://cloudtechtallinn.com/

Episode 143: Markus Erlandsson and Malin Martnes chatted with Duke DeVan from RSM about the Opportunities the power platform and the community offer. Duke started by explaining how he was cooking competitively, joined Power Platform Community forums, and began speaking at conferences.

Bio

As a Power Platform Supervisor and Architect at RSM, I specialize in leveraging the Microsoft Power Platform to enable clients to automate workflows, develop custom applications, and integrate various data sources. My expertise is backed by multiple Microsoft certifications, including Power Platform Fundamentals, Functional Consultant Associate, and App Maker Associate. These certifications underscore my proficiency and deep understanding of Microsoft products.

In addition to my role at RSM, I bring over five years of experience in self-employment as a Power Platform Consultant. This period has been marked by successful delivery of tailored solutions for a diverse range of projects and clients. My core competencies lie in Power Automate, Power Platform, and Microsoft Products, complemented by robust skills in communication, collaboration, and problem-solving.

Recently, I have expanded my skill set to include Azure Logic Apps, enhancing my ability to create more complex and integrated solutions within the Microsoft ecosystem. This new expertise allows me to offer more comprehensive services, bridging various applications and services seamlessly for improved business processes.

My mission remains steadfast: to enable and empower organizations to optimize their processes, enhance their productivity, and achieve their goals using the Microsoft Power Platform. I am deeply passionate about continuous learning, sharing best practices, and devising innovative solutions that deliver tangible value and impact. My expanded expertise in Azure Logic Apps, combined with my experience and certifications, positions me uniquely to offer cutting-edge solutions in the ever-evolving landscape of business technology.

Links

https://www.ppweekly.com

https://dukedevan.com

Community forums: https://community.dynamics.com/

LinkedIn groups:

Microsoft Power Platform: https://www.linkedin.com/groups/13659451/

Power Apps & Power Automate: https://www.linkedin.com/groups/10482811/

Twitter/X and follow the hashtags

https://twitter.com/hashtag/PowerAuomate?src=hashtag_click

https://twitter.com/hashtag/powerplatform?src=hashtag_click

https://www.matthewdevaney.com

https://hartofthemidlands.co.uk

Women in dynamics now: https://www.diversityindynamics.org/

Book: Becoming a dynamics marketing functional consultant: https://www.amazon.com/Becoming-Microsoft-Marketing-Functional-Consultant/dp/1803234601

Episode 142: Markus Erlandsson and Malin Martnes chatted with Mats Necker from knk Customer Engagement about Power Automate. Mats started by explaining how he convinced speakers to dye their hair at Color Cloud Hamburg. When discussing Power Automate, Mats is passionate about its power and all the abilities that it has, however, some drawbacks make it less suitable as an integration tool. He ends the episode with a discussion of both how we can help with improving a common community tenant and donating to see Mats do Drag at the Scottish Summit!

Bio

I like lots of stuff Power Platform Dynamics 365 Azure

Microsoft MVP blogs at https://nckr.de

I worked for over 10 years with Microsoft Biz Apps as a solution architect/developer, starting with Business Central nowadays love the Power Platform & Azure

Building repeatable software at knk Group

Links

https://www.justgiving.com/campaign/scottishsummitdrag

Episode 141: Markus Erlandsson and Malin Martnes chatted with Edit Kapcari from ORBIS SE about Power Platform Adoption Gone Wrong. Edit started by explaining why the Why is so important and why that is the top 1 failing in adoption.

Bio

I have been part of the Microsoft ecosystem since mid-2017. My journey started as a Dynamics 365 Developer, focusing mainly on Sales with some involvement in Service. In 2018, I was introduced to Power Platform at a Microsoft Germany Partner Hackathon and helped develop a solution that predicts optimal ferry routes for logistics companies.

Today I am a Power Platform Advisor and lead an incredible team of experts at ORBIS SE, who are turning challenges into opportunities, by building innovative solutions and empowering organizations to reach new heights.

In implementation projects, I play a dynamic role, from pre-sales and sales activities to kick-off phases, transitioning to a supportive and facilitative role as the project progresses. However, when guiding organizations in adopting Power Platform and defining security guidelines, I take a holistic approach, assisting the customer throughout the entire journey, including assessing their infrastructure and needs, providing coaching and guidance on governance within Power Platform, and jointly implementing an adoption strategy encompassing Center of Excellence roles, responsibilities, delivery models, processes, culture and tools.

Links

Microsoft Power Platform guidance documentation – Power Platform | Microsoft Learn

Power Platform Well-Architected – Power Platform | Microsoft Learn

https://www.linkedin.com/in/editkapcari

https://www.linkedin.com/in/michaelroth42

https://www.linkedin.com/in/claire-edgson

Episode 140: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from Cluster Reply about the art of customer insights. Pauline starts by explaining how she got into Customer Insights and got to where she is today. She then continues to talk about the current trends in customer data management and how data quality is at the heart of marketing.

Bio

Hey there! I am a Dynamics 365 and Customer Experience consultant for more than 6 years now. Since Dynamics 365 Marketing came on the market, I’ve been whirling through the exciting world of segments, events and journeys. But there is also so much to discover and new things to do that it never gets boring.

In my quest for the simplest solutions, the Microsoft community has never disappointed me and has given me so much that I want to give back as well. This blog is my way to contribute and share my experiences and ideas with you.

But in my spare time it doesn’t get boring either. When I’m not working on client projects or writing this blog, you can find me scurrying around the world, eating good food, or knitting, knitting, knitting.

I’m super excited for you guys to be a part of my journey! And I hope you gain as much inspiration and knowledge from my posts as I have. Don’t forget to check back regularly, because there’s always something new to discover and learn!

Links

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-double-opt-in

New certification: https://learn.microsoft.com/en-us/credentials/certifications/d365-customer-experience-analyst-associate/

https://nordicsummit.info/agenda

https://www.scottishsummit.com

https://community.dynamics.com/usergroups/details/?groupid=94c47b2f-3bd8-4b01-9540-c75c58aa8766

Episode 139: Markus Erlandsson and Malin Martnes chatted with Scott Sewells from Microsoft about Microsoft Fabric, Power BI and Power Platform, Dataverse. Scott starts by explaining what Microsoft Fabric is and how Power BI fits in.

Bio

I am passionate about helping users gain insights and value from their Dataverse data with the incredible Microsoft Fabric suite of data tools. In my role as a Principal Program Manager at Microsoft, I leverage my expertise in Fabric, Power BI, and Dynamics 365 to deliver solutions that enable data-driven decision-making and digital transformation for customers across various industries and domains.

Previously, as a Dynamics 365 Global Black Belt and a Senior Solutions Architect, I worked with the Microsoft Power Platform to evangelize and implement BI and AI solutions that unlocked the potential of CRM and ERP data. I led a team of architects, data scientists, and analytics consultants who tackled complex business problems with the Microsoft BI stack. I also contributed to two books on CRM best practices and strategies, sharing my knowledge and experience with the CRM community.

Links
https://learn.microsoft.com/en-us/training/paths/get-started-fabric/

https://www.youtube.com/@MSFT_ScottSewell https://www.linkedin.com/in/mscottsewell/

Episode 138: Markus Erlandsson and Malin Martnes chatted with Matt Collins-Jones from Capgemini about his FastTrack Recognized Solution Architects in Power Automate. Matt posted a video a day on YouTube for more than a year. Matt starts by explaining his journey to the recognition and then what he has learned.

Bio

A hardworking, Power Platform enthusiast, who loves to be challenged. An avid student and teacher, I volunteer to organise and present at numerous community events worldwide—a keen blogger and content creator with over 400 videos on YouTube.

Links

https://github.com/MattCollins-Jones/PowerAutomateArtemisFramework/wiki

https://github.com/MattCollins-Jones/PowerAutomateArtemisFramework/wiki/Cloud-Flow-Coding-Standards

https://twitter.com/D365Geek

https://www.mattcollinsjones.co.uk

https://www.linkedin.com/in/mattcollins-jones

https://youtube.com/mattcollinsjones

Episode 137: Markus Erlandsson and Malin Martnes chatted with Carl Cookson about the plugins he made for XrmToolBox. Carl has written 7 plugins and contributed to two others. Carl starts by explaining what XrmToolBox helps with and how he has written multiple plugins.

Bio

As a driven, proven Solution Architect, I provide platforms and solutions to enterprises and large organisations. Passion and commitment to Microsoft technologies lead to the best possible digital solutions for clients driven by an engaged team.

With a history in pre-sales and delivery of large solutions, I take pride in building relationships with all stakeholders, internal and external. This has led to innovative approaches to driving digital transformation across multiple customers and industries.

My end goal is to make everyone’s life easier and ensure everyone has time to think about their customers needs rather than administrative tasks.
A Microsoft MVP for Business Applications since 2020 with a passion for evangelising and problem-solving across the Power Platform and creating tools to reduce the time spent on administration or reporting.

Episode 136: Markus Erlandsson and Malin Martnes chatted with Yannick Reekmans from Qubix about Dual write. Yannick starts by explaining what Dual write is, what it is supposed to do and how it functions, then he begins to explain how the lack of documentation is making it hard to work with this great technology, harder than it needs to be.

Bio

Yannick a Microsoft 365 & Business Applications MVP was born and raised in SharePoint, starting his career in 2011 when SharePoint 2010 was still new and shiny. The changing reality of the cloud made him expand his knowledge to the whole of Microsoft 365, Azure, and Power Platform.

Yannick is a Managing Partner and Cloud Solution Architect at Qubix, a Belgium-based consultancy firm, responsible for the technical underpinnings of products and solutions. Problem-solving and development are his passions, and he is still working day-to-day with code.

Yannick always asks the important questions: How does it work? What do you want to achieve? Does it have an API? Do we really need development for this? Where’s the coffee?

Links

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/dual-write/dual-write-home-page

https://www.yammer.com/dynamicsaxfeedbackprograms

https://colorcloud.rocks

Episode 135: Markus Erlandsson and Malin Martnes chatted with Mark Christie from Proximo3 about unique field service customer cases. For the first time, we had to use a warning to sensitive listeners. Mark shared some of his experiences while working with some interesting and unusual field service cases.

Bio

Mark Christie has 19 Years of Microsoft Dynamics experience. Having initially worked in a Technical Support capacity he quickly moved into Consultancy and then onto an advisory role in Solution Architecture.

Mark has lead enterprise-level projects for the liked of ScotiaBank, Oxbow Coal, Ford, Lebara And GOV.UK, while also working with some great, not for profit organisations.

In the community is an evangelist in the Microsoft space as well as being a Microsoft MVP and MCT. He co-hosts a monthly Power Platform Podcast and is an organiser of the Scottish Summit conference.

You can also find Mark blogging on 365community.online or posting Power Platform videos on YouTube.

Links

https://www.linkedin.com/in/themarkchristie/

https://twitter.com/themarkchristie

https://www.scottishsummit.com/

https://www.dynamicsminds.com/

https://colorcloud.rocks/

Episode 133: Markus Erlandsson and Malin Martnes chatted with Kathrine Hogseth about being the CEO of a successful business, where most of the business applications MVP’s in Sweden work. Has she made CRM-K an MVP-factory or, do they get MVP’s because of the mindset she’s implemented in the company? What is that mindset? As the company’s CEO, how does she make sure they hire the right people?

We finish the show talking about Malin’s new favourite Christmas song, see the link section to listen to it!

Listen to the podcast to find out more about CRM-K and Kathrine.

Bio

Kathrine Hogseth is a driving, extrovert and target oriented. Looking for creating win-win and keeping a strong customer focus.

Links

https://www.crmkonsulterna.se/

https://www.linkedin.com/in/kathrine-hogseth/

https://www.linkedin.com/company/crm-konsulterna/

https://www.youtube.com/watch?v=dAJnneJw0EU

https://www.linkedin.com/in/editkapcari/

https://colorcloud.rocks/

https://www.linkedin.com/posts/crm-konsulterna_crmk-last-christmas-activity-7140588661481390080-mJ7a?utm_source=share&utm_medium=member_desktop

Episode 132: Markus Erlandsson discusses with Malin Martnes about the new Customer Insights. Malin starts by explaining what the change from old Customer Insights and Marketing is and how it affects customers. Malin provides her insights into what she thinks about this change, how the license will change and a bit about all the new features that are coming in the next months.

Bio

Malin Martnes is passionate about helping businesses succeed in the ever-evolving world of marketing and CRM.

With over a decade of hands-on experience in Dynamics 365, marketing and CRM, she has worn multiple hats as a user, consultant, and trainer. In 2019, I had the honor of being recognized as a Microsoft Most Valuable Professional (MVP) and became a Microsoft Certified Trainer (MCT) in 2020.

Links

https://releaseplans.microsoft.com/en-us/?app=Marketing

https://releaseplans.microsoft.com/en-us/?app=Customer+Insights

https://malindonosomartnes.com/

Posts referred to in the episode from Malins blog:

New features December to March

Consent center in real-time marketing

https://macotra.no/

https://www.linkedin.com/in/malinmartnes/

https://twitter.com/MalinMartnes

https://www.amazon.com/Becoming-Microsoft-Marketing-Functional-Consultant/dp/1803234601

Episode 131: Markus Erlandsson has a discussion with Andrew Bibby and Malin Martnes, or does he? Malin is taking over the episode and is interviewing Markus and Andrew about the Directions for Partners EMEA 2023 conference, which has a Business Central-focused conference. Why did we go? What did we learn?

Bio

Andrew: I’m part of the team of experts at Proximo 3, a specialist Microsoft consulting company. Our team provides consultancy and advice on Dynamics 365 CRM and Power Platform projects. I’m a passionate believer in applying change management to CRM projects and a certified Prosci practitioner.

I’ve been a Microsoft Business Applications MVP, specialising in Dynamics 365 and Power Platform, since 2017.

Malin: I’m Malin Martnes, and I’m passionate about helping businesses succeed in the ever-evolving world of marketing and CRM.

With over a decade of hands-on experience in Dynamics 365, marketing and CRM, I’ve worn multiple hats as a user, consultant, and trainer. In 2019, I had the honor of being recognized as a Microsoft Most Valuable Professional (MVP) and became a Microsoft Certified Trainer (MCT) in 2020. These acknowledgments reflect my commitment to staying at the forefront of the industry and my dedication to sharing knowledge with others.

My journey started with a deep interest in marketing. Although life initially led me down a different path, I never lost my passion for the field. Over the years, I’ve seamlessly integrated my expertise in Dynamics 365 Marketing (now D365 Customer Inisghts – Journeys) with my early passion for marketing, bringing a unique perspective to my work.

My focus encompasses the CRM side of Dynamics 365, Power Platform, ClickDimensions, and Dynamics 365 Customer Insights – Journeys.
My mission is to simplify the complex, making these powerful tools accessible to all.

Whether you’re a business looking to elevate your marketing game or an individual eager to level up your skills, I’m here to guide you. Let’s collaborate, learn, and achieve outstanding results together. Feel free to connect with me!

Links

https://www.directionsforpartners.com/

https://www.directionsforpartners.com/conferences-and-events/days-of-knowledge/nordic-2024

https://nordicsummit.info/

https://www.scottishsummit.com/

https://cloudtechtallinn.com/

https://colorcloud.rocks/

https://www.dynamicsminds.com/

https://www.sharepointeurope.com/european-power-platform-conference/

https://www.communityevents.it/

Episode 130: Markus Erlandsson has a discussion with Foyin Olajide-Bello from Avanade about Governance and Security in the Power Platform. Foyin provides her insights with some do’s and don’ts, where she talks about environment strategies and what happens if you just use the default environment. Then Foyin continues into security where she discusses tenant isolation DLP and more.

Bio

Foyin is a passionate, self-driven Solutions Architect who has an insatiable desire to make a difference for the better. She lives with the quote “I need to leave it better than I met it” and has translated this into every area of her life. She is a Solutions Architect and Manager @ Avanade, with over 14 years of quality work experience. She has architected, deployed and administered Software Projects across various industry verticals including Banking, Manufacturing, Education, Health, Oil&Gas and Public Sector.

Her goal over the years has been to help the Knowledge Workers do more with less and I have found a deep connection with the concept of Citizen Development as an enabler in Enterprises to achieve this.

She believes strongly in knowledge sharing and is a Microsoft community leader who has been awarded the Microsoft Most Valuable Professional (MVP) award for 3 consecutive years. She is an advocate for women’s empowerment through Technology and is the Founder of TechStylers – a community to upskill ladies and women in technology through coaching and 360-degree mentoring. She is also an active member of CWiT – Connecting Women in Technology, Ireland.

Links

https://www.linkedin.com/in/foyin-olajide-bello/

https://twitter.com/Foyinb

https://www.linkedin.com/in/claire-edgson/

https://www.linkedin.com/in/emdarcy/

https://learn.microsoft.com/en-us/power-platform/admin/security

Episode 129: Markus Erlandsson thanks everyone for the 10 Years and invites a couple of guests to join in the celebration of CRM Rocks.

Episode 128: Markus Erlandsson engages in a discussion with Benedikt Bergmann from CRM-Konsulterna about what is new in the 2023 release wave 2. Benedikt provides his insights into what he thinks are important changes and Markus gives his points.

Bio

Benedikt works as a Power Platform Consultant at CRM Konsulterna in Dynamics 365 CE and Power Platform.

He started his career as a developer of .Net custom applications and frontend development.
He has been working exclusively with Dynamics 365 and the Power Platform since 2017. In this area, he has been working as a developer and since 2018 as a solution architect.

Furthermore, he is active in the community around the Power Platform and runs both a blog and a YouTube channel.

In January 2021 he was awarded the Microsoft Most Valuable Professional (MVP) award.

Links

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave2/power-apps/planned-features

https://learn.microsoft.com/en-us/dynamics365/release-plan/2023wave2/

https://benediktbergmann.eu/2023/07/18/release-2023-wave-2-summary/

Episode 127: Markus Erlandsson and Heidi Neuhauser engage in a discussion with Diana Birkelbach from Orbis regarding what is new in PCF. Diana provides insights into the evolution of PCFs lately and how they have changed towards the better, she then continues to go through the different variants to help us understand.

Bio

Diana Birkelbach is a Microsoft Business Application MVP from Germany. She works as a Principal Software Architect at ORBIS SE. She has over 20 years of experience in web development, working with Dynamics 365 right from the beginning (back then Microsoft CRM v1.2). She is focused on the ProDev aspects of the Power Platform, being enthusiastic about Power Apps Component Framework (PCF) development. You can call her PCFLady.
Find her answering questions in the “Power Apps Pro Dev & ISV” Forum, blogging on her “Dianamics” blog site (dianabirkelbach.wordpress.com), sharing videos on YouTube (/youtube.com/@pcflady), and sharing PCF controls on https://pcf.gallery/.

Links

https://learn.microsoft.com/en-us/power-apps/developer/component-framework/

https://learn.microsoft.com/en-us/power-apps/developer/component-framework/implementing-controls-using-typescript?tabs=before

https://learn.develop1.net/courses/pcf-for-model-driven-apps

https://dianabirkelbach.wordpress.com

https://www.youtube.com/@PCFLady

Episode 126: Markus Erlandsson and Heidi Neuhauser engage in a discussion with Lisa Crosbie from Barhead Solutions regarding the upcoming Copilot for Power Platform and Dynamics 365. Lisa provides insights into the evolution of AI features within the platform and where they show up, she then continues to talk about where the copilot can be the most useful for both makers and users.

Bio

Lisa Crosbie is known for her contagious enthusiasm for low code technology, Power Platform, and Dynamics 365, and helping people understand what’s possible in business applications.

Lisa started as a Dynamics 365 customer and business user who tortured Excel, and now works as a Tech Evangelist at Barhead Solutions, where she runs envisioning workshops, ideation sessions, and demos, helping customers map the right technology to their business problems, get the most out of what they’ve paid for, and plan their technology roadmaps.

Lisa has received the ARN Innovation Award for Technical Excellence and the ARN Women in ICT Award – Technical category. She is a Microsoft Business Applications MVP, Microsoft Certified Trainer, and LinkedIn Learning Instructor, and has a popular YouTube channel that helps people get started with Microsoft Business Applications. She is an international speaker at Microsoft and community events.

Links

https://www.youtube.com/LisaCrosbie

Episode 125: Markus Erlandsson engages in a discussion with Jim Novak from Microsoft regarding the Cloud for healthcare industry solution. Jim provides insights into its evolution from an accelerator to a broader solution and sheds light on the significance of “cloud for” in its name. Furthermore, he emphasizes Microsoft’s extensive efforts towards integration with this solution.

Bio

Principal Software Engineer at Microsoft and former Microsoft Business Applications MVP – and healthcare industries.

Links

https://www.microsoft.com/en-us/industry/

https://learn.microsoft.com/en-us/industry/healthcare/overview

https://events.microsoft.com/en-us/allevents/?search=App%20in%20a%20Day&clientTimeZone=1&startTime=06:00&endTime=11:00&view=list&industry=Healthcare

Episode 124: Markus Erlandsson and Heidi Neuhauser has a chat with Asif Rehmani from VisualSP about user adoption and learning methodologies. Asif starts by explaining what contextual microlearning is and how it can work with Dynamics 365 users. How users easily can get to the learning opportunities with the users need it.

Bio

Asif Rehmani is the CEO at VisualSP and a 16-time Microsoft MVP. His focus is on helping organizations train and support their employees.

Links

https://www.visualsp.com/

https://experience.dynamics.com/releaseplans/

Ability to delete users from environments

https://learn.microsoft.com/en-us/power-platform/admin/delete-users

Approve mailbox without admin

https://learn.microsoft.com/en-gb/power-platform/admin/connect-exchange-online#approve-your-own-user-mailbox

Power Pipelines

https://learn.microsoft.com/en-us/power-platform/alm/pipelines

use natural Language to create flows

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave1/power-automate/use-natural-language-create-flows

New look and feel

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave1/power-apps/enjoy-new-look-feel-model-driven-power-apps

Associate activities with other activities

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave1/data-platform/associate-activities-other-activities

Drag and drop to build responsive pages more easily

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave1/power-apps/drag-drop-build-responsive-pages-more-easily

Manage Power pages ALM using solutions

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave1/power-pages/manage-power-pages-alm-using-solutions

Prevent messages fatigue

https://learn.microsoft.com/en-us/dynamics365/release-plan/2023wave1/marketing/dynamics365-marketing/prevent-message-fatigue-limiting-messages-sent-customer-specific-period

Store cloud flow execution history in Microsoft Dataverse

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave1/power-automate/store-cloud-execution-history-dataverse

Use versioning for solution cloud flows

https://learn.microsoft.com/en-us/power-platform/release-plan/2023wave1/power-automate/use-versioning-solution-cloud-flows

Validate email on lead

https://learn.microsoft.com/en-us/dynamics365/sales/enable-email-validation

Microsoft Dataverse (legacy) connector (CDS 2.0 connector) for Power Automate flows will be deprecated and replaced with another connector

https://learn.microsoft.com/en-us/power-platform/important-changes-coming#microsoft-dataverse-legacy-connector-cds-20-connector-for-power-automate-flows-will-be-deprecated-and-replaced-with-another-connector

Episode 122: Markus Erlandsson has a chat with Nick Doelman from Microsoft about Power Apps Portals to Power Pages, and what the key changes are. Nick starts by summarizing some recent news then explains the name change to Poages and goes through some of the news in the upcoming 2023 release wave 1.

Bio

Nick is a senior content developer at Microsoft, focused on developing Power Pages content.  Prior to joining Microsoft, Nick was a trainer and consultant focused on the Power Platform. Nick has been awarded the Microsoft Most Valuable Professional (MVP) award from 2017 to 2021 and is a Microsoft Certified Trainer (MCT) since 2019.

Links

https://learn.microsoft.com/en-us/power-pages/introduction

https://powerpages.microsoft.com/en-us/pricing/

https://learn.microsoft.com/en-us/power-platform/admin/pay-as-you-go-meters?tabs=image#power-pages-meters-preview

https://twitter.com/readyxrm

https://readyxrm.blog/

https://www.youtube.com/channel/UCK6qAkh_HlO38zh7K5d5O8A

https://github.com/readyxrm

Episode 121: Markus Erlandsson and Heidi Neuhauser have a chat with Scott Sewell from Microsoft about Power BI and Dataverse and how you get them to work together easily. Scott starts by summarizing some recent news and how he has made a new modelling guide for Power Platform and with it, you can take advantage of alot of the things that Scott has learned.

Bio

January 2023 marks 20 years since I first started implementing the first part of the Power Platform, Microsoft CRM 1.0 – First as a consultant with a small ISV and later as a senior architect with one of the largest Dynamics partner organizations in the world.

Since joining Microsoft 5 years ago, I’ve served as a Global Black Belt on the sales side of Business Applications before joining the Power BI engineering team as a Principal Program Manager.

I now focus on helping Microsoft Power Platform users transform the data they have in Dataverse into the practical value, insights, and decision supports they need through the use of Microsoft’s Power BI and Synapse digital transformation suite.

Links

mscottsewell/Power-BI-D365-Sales: Power BI Dynamics 365 CE Sales! (beta) Template Sales Reports for Power BI and Dataverse. (github.com)

Power BI modeling guidance for Power Platform – Power BI | Microsoft Learn

Use SQL to query data (Microsoft Dataverse) – Power Apps | Microsoft Learn

Visualize your data quickly from Power Apps and Dynamics 365 apps – Power BI | Microsoft Learn

Power BI content management in Power Apps solutions (preview) – Power Apps | Microsoft Learn

Create an Azure Synapse Link for Dataverse with your Azure Synapse Workspace – Power Apps | Microsoft Learn

Scott Sewell | LinkedIn

Scott Sewell (@ScottSewell@techhub.social) – TechHub

Scott Sewell – YouTube

Episode 120: Markus Erlandsson and Heidi Neuhauser have a chat with Jason Gumpert from MS Dynamics World about the state of Dynamics CRM and Power Platform in 2022 where the three of us talk about Government, Digital Contact Center Platform, Viva Sales, Release Notes, changes in the partner program and more…

Bio

Jason is the editor and co-founder of MSDynamicsWorld.com, they’re an independent publication focused on the Microsoft Dynamics and Power Platform ecosystem. Before that, he spent ten years working in various consulting, development, and other service roles in the enterprise software world.

Links

https://msdynamicsworld.com/story/msdw-podcast-whats-changed-smb-dynamics-partners-microsoft-cloud-partner-program

Episode 119: Markus Erlandsson talks to Rick McCutcheon from Full Contact Selling about Partner Talk. Rick starts by explaining what a good partner is, both to customers and to Microsoft and how you can become a good partner yourself. The discussion continues with Microsoft Partner Program and then to Independent Software Vendors and how they can use partner-to-partner relationships to their benefit. Rick explains his LinkedIn strategy and how you can get started with your partner journey.

Bio

Rick has been involved with the CRM industry for over 20 years as a Company Founder, Senior Executive, Reseller, Board Member, Educator and Professional Speaker. He currently leads a Social Selling and Microsoft Dynamics 365 Educational Practice. Partners. My side hustle is working with several Regional Innovation Centres helping early stage B2B startups accelerate their business.

Links

https://www.partnertalks.com/

https://www.linkedin.com/in/rickmccutcheon/

Episode 118: Markus Erlandsson and Heidi Neuhauser have a chat with Molly Fuschel from Dynamics User Group (DUG) about DynamicsCon live debrief. Molly starts by explaining how she as a community cheerleader supports communities and how to build both local and virtual meet-ups. The conversation then continues to all the good things about DynaimcsCon DUGs conference, what was popular and you can start your own local meet-up.

Bio

Molly is President at Dynamics User Group and a Global Microsoft Dynamics 365 & Power Platform community builder one connection at a time.

Links

https://dynamicsusergroup.com/

https://www.linkedin.com/in/mollyfuchsel/

https://twitter.com/MollyFuchsel

Episode 117: Markus Erlandsson and Heidi Neuhauser have a chat with Chris Cognetta from congruentX about Viva Sales. Chris starts by explaining the Viva brand as a whole and how Viva Sales join into that, then Chris explains Viva Sales features and it is now a lot easier to use advanced AI features to turn conversations into actions.

Bio

Chris Cognetta is the Chief Technology and Innovation Officer for congruentX.  Chris is based in Tampa, Florida, originally from New York growing up in South Florida. Chris is a proven hands-on, servant leader with over 25 years of various industry experience, across many different technology platforms and architectures.  Chris is a 10x time Microsoft Business Solutions 365 MVP, has an infrastructure, cloud & application architecture background and has been implementing global Dynamics CRM/D365 implementations since its inception. Chris is an active community member, Azure & CRMUG Medic Founder and sits on the D365/CRMUG Programming Board. Chris is a frequent speaker and organizer at various D365/CRM/Azure events and User Group conferences.  Chris is also the Vice President of Tampa Community (formerly TampaDev).

Links

https://techcommunity.microsoft.com/t5/microsoft-viva-blog/announcing-microsoft-viva-sales-public-preview-the-future-of/ba-p/3586178

https://www.youtube.com/watch?v=gfumpaVlE-Q&list=PLfbrTynFcaGVGnxCdSUnY38BW1ZpiBe6o

https://congruentx.com/

https://resources.congruentx.com/dialogueprimeci

Links

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/

•  SDK supporting .Net Core

For more than 2 years we have been waiting for this, and it’s finally here!

https://powerapps.microsoft.com/en-us/blog/dataverse-service-client-is-now-generally-available/

• Create multiple, update multiple, upsert multiple

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/data-platform/use-optimized-apis-bulk-data-operations

• Conditional execution for plugin

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/data-platform/enable-conditional-execution-improved-plug-in-execution-efficiency

• Adding nuget packades to plugins

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/data-platform/dependent-assemblies-support-plug-ins

• Adding Power Fx to Business rules, calculated columns

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/data-platform/enable-power-fx-dataverse-business-rules

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/power-apps/dataverse-tables-integrated-inside-power-apps-studio

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/data-platform/enable-power-fx-formula-columns-inside-dataverse-tables

• Create Power Fx columns in Dataverse

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave1/data-platform/enable-power-fx-formula-columns-inside-dataverse-tables

• Grid controls, grouping aggregation, nested

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/power-apps/grid-control-support-grouping-aggregation-nested-grids

• Update to Virtual Tables, more easily to external sources

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/power-apps/connect-external-data-dataverse

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/data-platform/virtual-tables-between-dataverse-instances

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/data-platform/connector-provider-non-tabular-virtual-tables

• Enhanced Teams collaboration in Dynamics 365

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/sales/dynamics365-sales/teams-outlook-collaboration

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/service/dynamics365-customer-service/planned-features#teams-integration

• Copy a Link:

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/power-apps/easily-copy-links-records

• Sellers Dashboard:

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/sales/dynamics365-sales/track-progress-using-seller-dashboard

• Swarming:

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/service/dynamics365-customer-service/use-customer-support-swarming-complex-cases

• Outlook integration enhancements

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/sales/dynamics365-sales/share-dynamics-365-records-as-information-cards-email-content-dynamics-365-app-outlook

• Sequential approvals in power automate

https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/power-automate/support-sequential-approvals-power-automate

Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Phil Topness from Microsoft about Power CAT. Phil starts with explaining what Power Customer Advisory Team is, and what they do. Who the customer is for CAT and how they do what they do.

Bio

Phil is irrationally excited about applying technology to help people better do what they need to do. He helps the world’s largest organizations maximize their results from Microsoft Power Platform as part of the Power Platform Customer Advisory Team (CAT) at Microsoft.

Links

https://aka.ms/powercatlive

https://docs.microsoft.com/en-us/power-platform/guidance/coe/starter-kit

Managed Environments For Easier Governance

Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Michael Roth and Malin Martnes about Dataverse vs SharePoint as a data source in power apps. Michael starts with how he comes from SharePoint and M365 world and reaches out for help on Power Apps, to find help in Malin Martnes.

Bio

Michael demonstrates achievable quick wins and focuses on an overall strategy to sustainably implement the concept of continuous citizen development throughout the organisation.

Malin works as Head of Dynamics 365 at Knowit in Oslo, Norway, she works with Dynamics 365 CRM, Marketing, Human Resources, and the Power Platform

Links

https://www.matthewdevaney.com/the-complete-power-apps-functions-list/

PNP Community Samples:  https://pnp.github.io/powerplatform-samples/

https://nordicsummit.info/

https://malindonosomartnes.com/

https://www.linkedin.com/in/malinmartnes/

https://www.michaelroth42.com/

https://twitter.com/MichaelRoth42

Episode 113: Markus Erlandsson and Heidi Neuhauser have a chat with Lisa Crosbie from Barhead Solutions about custom pages. They discuss what custom pages are, how you can use them and how they differ from canvas apps.

Bio

Lisa has a contagious enthusiasm for low code technology and making it possible for anyone to get started with Power Platform and Dynamics 365.

Lisa has taken a career journey from being a Dynamics 365 customer and a business user doing unspeakable things with Excel, to an evangelist for Microsoft Business Applications, educating customers and helping solve problems for people just like who she used to be. Lisa loves getting people excited about this awesome technology, opening new possibilities, and giving back to this community that has given her so much, learning and sharing together every day.

She is a YouTuber, podcaster, blogger and speaker.

Links

Lisa’s explanation https://www.youtube.com/watch?v=6QFCXX36220

Scutt Durow so what? https://www.youtube.com/watch?v=fL21XV1CIgk

Known issues: https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/model-app-page-issues

Reza Dorrani, How to build Responsive Power Apps: https://www.youtube.com/watch?v=1o2L0DADzKQ

Blog: https://lisacrosbie.com

YouTube: https://www.youtube.com/lisacrosbie

LinkedIn: https://www.linkedin.com/in/lisa-crosbie/

Twitter: https://twitter.com/LisaCrosbie

The UP Podcast: https://theUPPodcast.com

Episode 112: Markus Erlandsson talks to Neil Benson from Customery about Agile CRM, where Neil shares how he makes estimates, handles tricky situations reduces fears of changes. He also talks about how customers can be good product owners.

Bio

Neil’s on a mission to help Microsoft customers and partners build agile business applications. He’s well known for his LEGO inspired content in his videos, training courses and even his podcast cover art. He’s been building Microsoft business apps since 2006, using Scrum since 2008 and a Microsoft MVP since 2010. Neil lives in Brisbane, Australia where he enjoys family days out and making pizza.

Links

Amazing Apps podcast: https://www.amazingapps.show/111

Customer Academy school: https://customery.com/crmrocks ($50 discount for CRM Rocks listeners).

Customery Academy YouTube channel: https://youtube.com/customeryacademy

Agile Applications User Group https://aka.ms/agileappsug

Neil Benson on LinkedIn https://linkedin.com/in/neilbenson

Neil Benson on Twitter https://twitter.com/customery

Free Agile Foundations for Microsoft Business Apps course https://customery.academy/courses/foundations

Episode 111: Markus Erlandsson and Heidi Neuhauser have a chat with Kylie Kiser from Hitachi. They discuss what kind of security horror stories all three of them has experienced. Kylie shares the story of sharing and how it did impact performance, Heidi shares the story about creating a new security role, and they all discuss if backs, Data Loss Prevention or conditional access can help.

Bio

Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging, presenting, and hosting events. She leads a thriving user group based in Washington, DC. Kylie is also a three-time Microsoft Business Applications MVP!

Links

https://kyliekiser.com/

https://www.linkedin.com/in/kylie-kiser/

https://twitter.com/KylieKiser

https://www.youtube.com/channel/UCt7jIvOwE4mHsr1Tjk1jj3w

Power 24, security:

https://www.xrmvirtual.com/meeting-details/?id=72c88951-5293-ec11-b400-000d3a14da7f

Dynamics con: https://dynamicscon.com/submissions/?query=Kylie%20Kiser

https://haveibeenpwned.com/

Modernized Business Units in Microsoft Dataverse

Team security Inheritance

Old Behavior: https://blog.crmguru.co.uk/2013/06/25/security-roles-and-teams-in-crm-2011-an-inconvenient-half-truth/

New Behavior: https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges#team-members-privilege-inheritance

Help Ukraine: https://www.linkedin.com/in/andriibutenko/ or https://www.linkedin.com/posts/andriibutenko_wonderful-people-of-greenville-spartanburg-activity-6904032086173261824-eyz6

Episode 110: Markus Erlandsson and Heidi Neuhauser have a chat with Nancy Tandy from Microsoft. They discuss learning opportunities on Microsoft Learn, certification process, Learn TV and Chuck Norris jokes. Nancy starts with listing some of the learning offerings from Microsoft, then she goes more into details about Learn TV and what content is made available there Nancy continues to explain what the most popular topics are on Learn

Bio

Nancy Tandy is a Sr. Business Strategy Manager at Microsoft. Nancy has 20 plus years of integrated marketing management experience including developing marketing strategies, driving product launches, events and large-scale campaigns.  She has been at Microsoft for over 15 plus years.

Links

 Get started at www.microsoft.com/learn

Blogg https://aka.ms/MicrosoftLearnBlog

https://docs.microsoft.com/en-us/learn/dynamics365/

Chuck Norris and Dad jokes https://www.youtube.com/watch?v=GF6CMwMyNuM

https://twitter.com/njtandy

https://www.linkedin.com/in/nancytandy/

Episode 109: Markus Erlandsson and Heidi Neuhauser talks to Nick Doelman from Microsoft about Portals and the last year news for Power Apps Portals. From enablers such as Web API, PCF components and CLI to multiple portals, data verse search and progressive web apps.

Bio

Nick has recently joined Microsoft as a senior content developer focused on developing content for Power Apps portals, he is also a Microsoft Certified Trainer and Dynamic Communities All-Star award winner. Nick is a trainer, consultant, speaker, podcaster, and blogger focused on the Power Platform and Dynamics 365 and a former Microsoft Business Applications MVP.

Links

https://docs.microsoft.com/en-us/powerapps/maker/portals/

https://docs.microsoft.com/en-us/powerapps/maker/portals/web-api-overview

https://pcf.gallery/

https://docs.microsoft.com/en-us/powerapps/maker/portals/power-apps-cli

https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave2/power-apps-portals/relevance-search-integration-portals

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/idb-p/PowerAppsIdeas

https://jukkaniiranen.com/2021/08/did-power-apps-really-leak-your-customer-data/

https://365.training

https://readyxrm.blog/2021/11/30/what-is-a-progressive-web-app/

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Share-Landing-Page-Configuration-from-Dynamics-365-for-Marketing/idi-p/1398843

https://readyxrm.blog

Episode 108: Markus Erlandsson talks to Nick Hance from Reenhanced about Robotic Desktop Automation and RPA, and how you can automate most things that don’t have an API. Nick starts by explaining what Robotic Process Automation (RPA) means and part of its history. He continues to talk about attended vs unattended and what the difference is, how you can use it to automate your tasks and be more effective.

Bio

Nick is heavily focused on WordPress and the Microsoft Power Platform and is the author of two Power Automate connectors, Gravity Forms, and Power Form 7 (for Contact Form 7). He’s aiming to make using WordPress with Power Apps & Power Automate, pleasant, profitable, and enjoyable.
Nick is an accomplished software developer and president of Reenhanced, a company that has reviewed and tagged each and every one of the 585 Power Automate connectors at connectorreview.com.

Links

https://docs.microsoft.com/en-us/power-automate/desktop-flows/introduction

www.reenhanced.com

www.connectorreview.com

https://xkcd.com/1205/, Is It Worth the Time?

Episode 107: Markus Erlandsson talks to Mike Hartley about accessibility and how you can get a bigger audience by considering it. Mike starts by explaining what the term accessibility is and how it differs from usability, he then continues to explain screen readers and contrast, as well as tab orders, canvas apps portals and model-driven apps, and what to avoid the most obvious accessibility issues, by actually checking.

Bio

Mike is newly awarded Microsoft MVP and a big advocate and user of the Dynamics 365 and Microsoft 365 stacks, including the Power Platform (Power Apps, Power Automate and Data verse particularly) and Office 365.
Founder and co-host of The Things We Don’t Talk About podcast and frequent blogger, speaker and advocate of Mental Health and Accessibility. Believing in Capability, not Disability and Accessible By Design solutions and events.

Links

https://a11yproject.com

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Set-FocusBorderColor-to-the-same-as-HoverBorderColor-by-Default/idi-p/1329194

https://webaim.org/resources/contrastchecker/

Linked in: https://www.linkedin.com/in/mikebhartley/

Twitter: https://twitter.com/Hart365

Website/Blog: https://hart365.co.uk

Link Tree: https://linktr.ee/Hart365

Episode 106: Markus Erlandsson talks to Helena Fuchs from Microsoft Sweden, about catalyst where Helena starts with explaining what catalyst is as a sales help and how it differs from sure-step. Then she continues to talk about how it comes from the Dynamics business application group in Microsoft and why it is important to a partner and customers. Helena then goes through the steps included as IDEA, Inspire, Design, Empower and Achieve.

Bio

Since October 2016, Helena Fuchs has been the business area manager for Dynamics 365 and Power Platform at Microsoft Sweden. She has previously worked there as product marketing manager for Office 365 and has a background in sales and marketing in the hardware industry from Samsung and Dell.

She is passionate about the new opportunities created through cloud digitalisation and contributes to a better and smarter future

In her spare time, Helena is a sports fan who likes to spend time with family and friends. She sings in a choir and is constantly curious about things that can make life a little bit easier and above all more fun.

Links

https://dynamics.microsoft.com/en-us/microsoft-catalyst/

https://www.prosales.com/thesalesconference

https://www.linkedin.com/in/helenafuchs/

Episode 105: Markus Erlandsson talks to EY Kalman from ANS Group about Omnichannel, where EY starts with explaining the term omnichannel and what it means for Dynamics, he continues to talk about what is the most popular channels and how you can bring your own channels using the channel integration framework. EY explains how Omnichannel differentiates between chat channels and voice and then how it compares to Unified Service Desk.

Bio

EY Kalman has worked with Dynamics 365 since v3.0, over a decade, he is an IT geek who loves tech and gadgets. He is also a motorbiker, traveller, and former skydiver.

He runs his own weekly interview series with people from across the globe – ‘The Oops Factor’ and regular presents at community events.

Links

https://www.linkedin.com/in/thecrmninja/

https://twitter.com/thecrmninja

https://thecrm.ninja/

http://youtube.com/c/thecrmninja

https://www.businessinsider.com/amazon-customer-service-thor-2016-5?r=US&IR=T

Episode 104: Markus Erlandsson talks to Heidi Neuhauser from Reenhanced about Power Automate Connector Bonanza, about the fact that we have now passed 500 connectors and what a milestone that is. Heidi starts by explaining that she has reviewed, tagged and rated all of them. Then she continues with explaining the Dataverse connector and how to use that (or those). Reenhanced has made two Microsoft Certified connectors so Heidi explains the process and just how much testing is done, she continues to talk about how open source could be beneficial and what Independent connectors are how cool they can become. The show ends with some teasers about how good Desktop flows are.

Bio

Heidi Neuhauser is Director of CRM Projects at Reenhanced, a software company specializing in rescue projects. With more than ten years of experience in Microsoft CRM, she has a wide variety of industry and product knowledge working with organizations of all sizes (from small non-profit organizations to Fortune 100 companies) to implement CRM and train end users.

Heidi has a notable passion for Microsoft Dynamics and it shows in every project she works on. She volunteers regularly in the CRMUG community. She serves as Chair for the CRMUG Philadelphia Chapter, speaks at CRM industry events about best practices and provides webinar trainings for others in the CRM community.

Heidi has experience with CRM across multiple industries, including education, oil and gas, distribution, manufacturing, travel, insurance, construction, not-for-profit, software, manufacturing, government and transportation. Some of the integrations Heidi has managed and trained end users around include ClickDimensions, ActOn, Hubspot, Exact Target, call center integrations and a number of ERP integrations. Additionally, she has assisted multiple organizations to roll out Sales, Marketing and Service for the first time, helping them to leverage technology to gain user adoption of the system.

Links

https://flow.microsoft.com/en-us/connectors/

https://www.connectorreview.com/

https://www.youtube.com/channel/UCPeEG6XU1K1kD1Ccnm1B_qg

https://www.linkedin.com/in/heidineuhauser/

https://twitter.com/CRMHeidi

https://www.crmheidi.com/

Episode 103: Markus Erlandsson talks to Ulrikke Akerbæk from Skill AS about Portals and the training program called Portal Zero to Portal Hero. Ulrikke starts by explaining how she joined the Portals Justice league, and where she now spends her time training other members of the PowerApps portals community on how to become a hero just like her. She continues to talk about the Portal studio and how it helps everyone to make a portal easier. Ulrikke talked about some of the recent name changes and then explains what a custom list is, how much she loves branding and CSS and how bootstrap makes it all possible, with some help from her trusted friend the scout app.

Bio

Experience and interaction design, branding a visual design has been my passion and focus for the last 10 years. First through configuration and development of collaboration platforms on SharePoint. Now her attention is on Power Apps Portals and the development of web portals for customers service and partner collaboration. I thrive in tight collaboration with the customer in an operational and advisory role. I am organised, efficient and structured in my work, detail oriented, curious and I always have the end customer in mind. Being active in the Power Platform community, doing public speaking on events and helping others on their journey is something I love doing.

Links

Portal Zero to Hero (session 1):

https://www.youtube.com/watch?v=Bv3Pglc9qL8&list=PLY78FEdXz6KTQAHbpUrIC6koIjt2G1K7L

Session 2:

https://www.youtube.com/watch?v=t4BFDYLlR6Y&list=PLY78FEdXz6KQY5_h7xl5uPOY4pSNhGBCr

Ulrikke Akerbæk

https://ulrikke.akerbak.com/tag/zerotohero

https://ulrikke.akerbak.com/

https://www.linkedin.com/in/ulrikke

https://twitter.com/UlrikkeAkerbk

Victor Dantas

https://www.dantas.ca/home

https://www.youtube.com/channel/UCgn3O-PICzcnTbPMspefr8g

Episode 102: Markus Erlandsson talks to Julian Sharp from Ready 365 about Customer Insights and how you can use the application to get insights about your customers. Julian starts by explaining the difference between Audience Insights and Engagement insights, then goes into details about the different feature parts of the application, Data ingestion, Segments and Intelligence and enriching data. Julian explains that this can tell you who your best customer is, and it’s never who you think it is. Julian continues with extension points like bring your own lake or your own or your own ML model.

Bio

Julian is a specialist and Trainer in Dynamics 365, Power Platform, and Azure solutions. He focuses on creating solutions for businesses making use of Microsoft Dynamics 365, Power Apps, Power Automate, Azure, and supporting technologies.
Julian has long had an interest in using AI to enhance the customer experience, using Cognitive Services, Bot Framework, and Azure Machine Learning.

Customer Insights brings this all together!

Links

Marketing page https://dynamics.microsoft.com/en-us/customer-data-platform/

Documentation https://docs.microsoft.com/en-us/dynamics365/customer-insights/

Julians learn collection https://docs.microsoft.com/en-us/users/julians/collections/n5p4a7yn4wnoex

Dataflows https://docs.microsoft.com/en-us/power-bi/transform-model/dataflows/dataflows-introduction-self-service

Azure Data Lake https://docs.microsoft.com/en-us/azure/storage/blobs/data-lake-storage-introduction

Common Data Model format in Azure Data Factory https://docs.microsoft.com/en-us/azure/data-factory/format-common-data-model

https://events.powercommunity.com/sessions/ai-in-dynamics-365-customer-data-platform/

Episode 101: Markus Erlandsson talks to Antti Pajunen from Forward Forever about Project Operations and how this new application is a new platform play from Microsoft on the power platform. Antti starts by explaining the product history and what the different areas are today. Antti continues to explain that the project for the web planning tool is in Dataverse and where the different areas play into Dataverse and together form this application, he goes on with explaining how dual write works here and how virtual tables can be leveraged as well. The episode ends with how licenses work and how you really can lower your costs if you plan.

Bio

Antti is a Project Operations enthusiast and a CRM guy at heart, Antti loves giving back to the community.

Links

https://dynamics.microsoft.com/en-us/project-operations/

https://docs.microsoft.com/en-us/learn/modules/get-started-project-operations/

https://365.training/

https://365.training/Courses/Detail/IntroD365ProjectOperations

https://mymbas.microsoft.com/sessions/aec7b9cb-6190-4de6-b71a-89aa0e7dc0af?source=sessions

Episode 100: Markus Erlandsson talks to Emma D’Arcy from Hitachi Solutions about Power Virtual Agent and what the newest member of the Power Platform family can do. Emma starts by talking about what it can do and how it connects to Dataverse, what this chatbot can do. Emma continues to explain how she has used it for helping veterans, building a beer bot and choosing your own adventure for children at school lockdown, she continues to explain where you can publish your bot and how you can bring in a human when it fails.

Bio

Emma is a Power Platform Expert with over ten years’ experience in the industry with a passion for Sales and Marketing. Originally from Dublin, Ireland – she now resides in Philadelphia with her two cats – Oscar and Lewis.
Sometimes she builds cool bots with Power Virtual Agent

Links

https://docs.microsoft.com/en-us/power-virtual-agents/

https://tattooedcrmgirl.com/

Power Platform Community Conference, where Emma talks about ‘Building a Beer Bot.’

Matt Collins Jones: https://www.d365geek.co.uk/

https://twitter.com/TattooedCRMGirl

https://www.instagram.com/tattooedcrmgirl/

https://www.youtube.com/channel/UCgMAytReIRdIdmbmPvWC2cg

Episode 99: Markus Erlandsson talks to Guro Faller about Banking Accelerator and what that accelerator contains. Guro starts by talking about why the accelerator program exists and what benefits we can get from using them. Guro continues to talk about what the banking accelerator is comprised of and what processes it supports, like Know Your Customer, onboarding and referral sharing. The show ends with Markus asking about The Gathering and the Minecraft concert that Guro was involved in and responsible for putting together.

Bio

Guro has over ten years’ experience in IT, working in different roles varying from support and applications maintenance, event management, user experience, digital marketing, customer service and everything revolving around CRM-systems; she has for the last 8 years focused her career around CRM and Dynamics platform. Currently working as Solution Architect and Head of CRM in Avanade Norway.

Links

https://www.linkedin.com/in/gurofaller/

https://twitter.com/fullerfaller

https://docs.microsoft.com/en-us/dynamics365/industry/accelerators/overview

https://docs.microsoft.com/en-us/dynamics365/industry/accelerators/banking

https://cloudblogs.microsoft.com/dynamics365/no-audience/2019/07/17/microsoft-dynamics-365-banking-accelerator-is-now-generally-available/

https://appsource.microsoft.com/en/product/dynamics-365/msfsi.bankingcommondatamodel?tab=Overview

https://github.com/Microsoft/Industry-Accelerator-FinancialServices

Transforming Banking white paper

Episode 98: Markus Erlandsson talks about his favourite parts of 2021 Release wave 1, within the application that he spends most of his time. First its Power apps, and then its Sales, Customer Service, Marketing and then some Canvas Apps to finish it off.

Links:

https://twitter.com/MarkusErlandsso

https://www.linkedin.com/in/markuserlandsson/

Power Apps

New Relevance Search experience: https://powerapps.microsoft.com/en-us/blog/power-apps-2021-wave-1-preview-release-is-now-available/

Right side form: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/improved-navigation-model-driven-apps

App notifications: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/model-driven-app-adds-in-app-notifications

Async save event: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/async-onsave-events

Sales

Improvements to Pipeline: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/pipeline-manager-workspace, https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/forecasting-pipeline-analytics

The new right side panel form, again: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/enhanced-productivity-new-record-side-panel-form

Business Insights in calls: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/provide-business-insights-top-type-sales-call

Automation and adaptive sequences: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/automation-adaptive-sequences

Service

Scheduling include appointments: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/service/dynamics365-customer-service/appointments-data-included-core-service-scheduling-solution

Update closed cases: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/service/dynamics365-customer-service/configuration-allow-updates-cases-resolved-canceled-status

Marketing

AB Testing: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/marketing/dynamics365-marketing/experiment-next-action-journey-optimize-results

Canvas Apps

Export PDF: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/export-documents-pdf-canvas-app

Improved debugging capabilities: https://docs.microsoft.com/en-us/power-platform-release-plan/2021wave1/power-apps/improved-debugging-capabilities-canvas-app-monitor

Episode 97: Markus Erlandsson talks to Malin Martnes from KnowIt about Human Resource and how the old Talent has transformed in Human Resource. Malin starts by explaining how she fell in love with the product and how she started blogging and became the first MVP on the product. Then she explains what got lost in the process from Talent to HR and where some of that has gone today and that the old Attract part now is in LinkedIn Talent Hub. Malin continues by giving her top new features on HR and why this might be the best Release Wave jet.

Bio

Malin Martnes works as Head of Dynamics 365 at Knowit Experience AS in Oslo, Norway. In July 2019 Microsoft recognised her contribution to the community with MVP status and in August 2020 she also became a Microsoft Certified Trainer.

Malin started working with CRM in 2009 and had become a CRM consultant by 2014. In 2018 she was introduced to Talent, now known as Human Resources… and loved it!

“When I first started the HR solution, I could hardly find any information about it. That’s when I decided to start blogging and holding presentations about this great system. I wanted to help other consultants and companies wanting to learn more about HR.”

One of Malin’s other interests is marketing, she started working with ClickDimensions in 2014 and also now works with Dynamics 365 Marketing. What better way to start exploring the new product that than writing a blog series comparing the two.

Malin’s blog, malindonosomartnes.com, focuses on Dynamics 365 Human Resources, Power Platform, ClickDimensions and Dynamics 365 Marketing!

Links

https://malindonosomartnes.com/

https://twitter.com/MalinMartnes

https://www.linkedin.com/in/malinmartnes/

Ana Ines, https://www.anainesurrutia.com/

Thierry Graulich, https://thierrysdynamics365fortalent.com/

Episode 96: Markus Erlandsson talks to Jukka Nirranen from Forward Forever about the current state of Dynamics CRM in 2020 and what highlights that has happened in the last three years. Jukka starts with talking about what has happened with Microsoft Teams and how Dataverse is now part of the platform, the second stop is licensing and how volume discounts now apply, last part is the name changes.

Bio

Jukka has been working with Microsoft business applications since 2005, starting his career with CRM version 3.0. He’s been blogging about CRM and other business applications topics for over a decade and has been awarded as a Microsoft MVP 8 times for his community contributions. Jukka is one of the co-founders of Forward Forever, a new Finnish company focused 100% on Power Platform based solutions and services.

Links

https://jukkaniiranen.com/

https://twitter.com/jukkan

https://forwardforever.com/blog/

Episode 95: Markus Erlandsson talks to Mark Smith about Center of Excellence kit for Power Platform. Mark is also known as nz365guy starts by talking about what you do when you have gotten your first couple of apps up and running on the power platform. The Center of Excellence Starter kit will help you to get insights and Mark explains how and in what ways.

Bio

As a Power platform & Dynamics 365 Evangelist, he combines his understanding of business and software applications to demonstrate how technology can assist in digitally transforming organizations.

Links

https://docs.microsoft.com/en-us/power-platform/guidance/coe/starter-kit

https://www.nz365guy.com/

https://www.nz365guy.com/microsoft-business-applications-90-day-mentoring-challenge/

Episode 94: Markus Erlandsson talks to Shane Young from PowerApps911 about PowerApps with Teams and what the new Project Oakdale is. Shane starts by talking about how he got started on YouTube and how he now has made 176 videos there, then he continues to explain how his team has moved entirely to Microsoft Teams for their collaboration and how they now leverage Teams with PowerApps. Shane explains what Project Oakdale is and how you can use it to your advantages. Then Shane helps you avoid some common pitfalls and how you can get started with PowerApps in Teams, today.

Bio

Shane Young has been a Microsoft MVP for the past 15 years and was named one of the first Power Apps and Flow MVPs. Microsoft has awarded him this for his work speaking at major conferences on their behalf, contributions to their training and documentation, and for his YouTube channel that has almost 44 million minutes of watch time for teaching people Microsoft technologies. He uses his strong relationship with the Power Apps and Power Automate product teams at Microsoft to provide his clients with the best, most up-to-date information, and techniques for their apps. Shane has consulted on apps across the globe, with Antarctica being the only continent not covered. So if you know anyone who needs a polar bear app, please let him know. When Shane is not teaching or consulting, you can find him chasing his very active children all over the city of Cincinnati.

Links

Microsoft Power Platform Center of Excellence

Shane Young on YouTube

Microsoft Power Platform documentation

Episode 93: Markus Erlandsson talks to Dian Taylor from RSM about the upcoming 2020 release wave 2. Dian starts with talking about news in Field Service, then continues to Power Plattform, Sales, then finally ends with a recommendation to move to Unified Interface now, otherwise, you are missing out.

Bio

Dian Taylor is a Microsoft Business Applications MVP and Dynamics 365 CE Presales Director at RSM. She is a seasoned pre-sales and implementation consultant specializing in Microsoft Dynamics 365 Customer Engagement since 2011. Dian has been involved in solution designing, implementing, configuring and customizing several complex scenarios in various industry sectors. She has the unique ability to clarify CRM strategies and objectives: modeling and optimizing business processes, defining user requirements, designing fit for purpose and cost effective CRM solutions.  D365-CE modules: Sales, Custer Service, Marketing, Field Service, Project Service Automation, & Omni channel. Dian also works with Power Platform components like Power Automate, Power Virtual Agent, etc.

Links

https://docs.microsoft.com/en-gb/power-platform-release-plan/2020wave2/index

https://docs.microsoft.com/en-gb/dynamics365-release-plan/2020wave2/index

http://d365goddess.com/

https://d365goddess.com/dynamics-365-2020-release-wave-2-part-1/

https://www.youtube.com/d365goddess

https://www.youtube.com/watch?v=sQDJYWnZtPA

Episode 92: Markus Erlandsson talks to Scott Durow from Develop1 about PowerApps Component Framework and how it has developed into what is today in 2020. Scott explains what types of Components there are with Field and Dataset and how it fits together with React, Fluent UI, TypeScript. Scott continues to explain how he has used PCF in his recent projects, and how he built them and how PCF is the answer to all of his prayers.

Bio

Scott is a Microsoft Business Applications MVP specializing in Dynamics 365. He is a committed and passionate software architect & technologist. Scott is a regular speaker at conferences in the UK and abroad. His software career spans more than 20 years where he has moved from assembly language device driver programming, industrial control software and then into enterprise business applications.
Scott is the author of the Ribbon Workbench for Dynamics CRM/365. He is also the principle author of SparkleXRM, the open-source Rich Client library for Dynamics CRM. He lives near Oxford in the UK with his wife, Kerrie, and three children.

Links

https://docs.microsoft.com/en-gb/powerapps/developer/component-framework/overview

https://pcf.gallery/

Examples in github: https://github.com/microsoft/PowerApps-Samples/tree/master/component-framework

Soctt Durow on YouTube: https://www.youtube.com/user/skier273

https://learn.develop1.net/

https://learn.develop1.net/courses/pcf-for-model-driven-apps

https://github.com/scottdurow

https://10times.com/power-platform-nordic-summit-stockholm, 24 Oct 2020

Powerthon – Power Platform Developer PCF Saturday
Day 1
https://www.youtube.com/watch?v=86oosrEexOs
where Scott comes in:
https://www.youtube.com/watch?v=86oosrEexOs&feature=youtu.be&t=27236

Day 2
https://www.youtube.com/watch?v=idP66_QPvKM

Episode 91: Markus Erlandsson talks to Amey Holden from DXC Technology about and her solution to use Power Automate to get Social media information back into Dynamics Marketing. Amey begins with describing what exists in Marketing app today and what existed in Social Engagement before that was discontinues, then she continues to describe how you can use her solution in all kinds a ways and how she has used it with Twitter and Instagram.

Bio

A newly fledged Business Applications Microsoft MVP and a dedicated ABC (Anything But Code) consultant who is passionate about extending and improving Dynamics Customer Engagement & Marketing with the mighty Power Platform. The end goal of which is to create enjoyable user experiences. Living the Dynamis 365 consultant life since my first day on the IBM graduate scheme and never looked back. Originally from the UK but relocated to Australia a year and a half ago for and change of scene and to avoid becoming a grown-up – I don’t plan on leaving anytime soon.

Links

https://www.linkedin.com/pulse/market-marketing-dynamics-365-part-one-amey-holden/

https://www.linkedin.com/pulse/bringing-instagram-dynamics-marketing-powered-flow-powerapps-holden/

https://www.linkedin.com/in/amey-holden

https://twitter.com/ameyholden

https://www.ameyholden.com/

Episode 89: Markus Erlandsson talks to Sheila Shahpari from Paritta Group about AI on the Power Platform and how she uses AI in her daily work to improve the customer experience. Sheila starts with explaining what AI means and then continues into the Power Platform and how it is used there, from AI Builder to stepping outside Business Applications using Cognitive services and empower your solution with azure machine learning studio.

Bio

Sheila Shahpari is a software engineer and Microsoft Business Applications MVP who currently serves as Chief Technology Officer of Paritta Group, a digital agency specialized in Customer and Employee experience solutions. She has served in many roles within the professional services industry starting her career as a programmer and software development consultant. Sheila also provides technical guidance and services to start-ups in the AI and business application space. She specializes in Enterprise Architecture, Delivery Leadership, Capability Development, CRM, Enterprise Search, AI, and Software Development. In her spare time, she is active in numerous technical communities, and is involved with various nonprofits. In addition, she is an active runner and musician (though not at the same time), and is currently attempting the title of whiskey connoisseur. 

Links

https://parittagroup.com/

https://www.linkedin.com/in/sheilashahpari/

Episode 89: Markus Erlandsson talks to Timothy Spell from OpenWater about customer acquisition and how they seek new customers, in past as well as under quarantine. Tim explains how they have used SEO and ads on keywords to get traffic together with attending conferences they grew about 35% each year. Now they work with virtual conferences and got 1000 visitors for a webinar. Tim continues to talk about how they started with the first sales and got going and how that has transformed into today’s partner-focused selling.

Bio

Tim Spell is the CEO of OpenWater He is based in the Washington, DC area. As a CEO he is incredibly passionate about non-profit work and was previously at the consulting and accounting firm KPMG.

Links

https://www.getopenwater.com/

https://www.getopenwater.com/integrations/how-openwater-and-microsoft-dynamics-work-together/

https://appsource.microsoft.com/en-us/product/dynamics-365/msnfp.msftnonprofitcommondatamodel?src=office&tab=Overview

http://www.tradeshowsamurai.com/

https://www.amazon.com/Trade-Show-Samurai-Capturing-Leads/dp/1468168711

https://www.linkedin.com/in/timspell/

Episode 88: Markus Erlandsson talks to Daryl LaBar from Gap Integrity and Jonas Rapp from CRM-Konsulterna about Early Bound Generator Vs Latebound Constants Generator where Jonas and Daryl battle to settle which tool is better.

Links:

https://www.xrmtoolbox.com/plugins/DLaB.Xrm.EarlyBoundGenerator/

https://www.xrmtoolbox.com/plugins/Rappen.XrmToolBox.LateboundConstantsGenerator/

https://www.xrmtoolbox.com/plugins/DLaB.Xrm.VsSolutionAccelerator/

CRM SDK on .Net Core https://powerusers.microsoft.com/t5/Power-Apps-Pro-Dev-ISV/Announcing-the-net-Core-SDK-for-Common-Data-Service-CDS-External/m-p/470035#M1745

Daryl:

https://github.com/daryllabar/DLaB.Xrm.XrmToolBoxTools

https://twitter.com/ddlabar

https://www.youtube.com/channel/UCR7naI_fY4LbY-TO_nLMTYA

Jonas:

https://github.com/rappen

https://twitter.com/rappen

https://linkedin.com/in/rappen

Episode 87: Markus Erlandsson talks to Gustaf Westerlund about 2020 Release wave 1 where Gustaf takes us through his best of list on the new things that are coming

• Team Member restrictions enforcement
• Power Automate and UI Flows
• Quick find
• First party app feature restrictions
• AI builder
• Backup restore, with more things
• Maker experience improvements
• Power Apps Portals
• Case resolution close dialog
• Data integrations
• Canvas components are generally available
• Forecasting improvements
• Kanban board
• Use business process flows in Office 365 apps

Bio:

Gustaf Westerlund, 8xMVP, Founder, CIO and Principal Consultant of CRM-Konsulterna. Primarily works as Solution Architect, bridging the gap between business and tech. With a deep understanding of both what it means to run a business and over 15 years experience of implementing Dynamics CRM/365 involved in probably close to 200 projects he has extensive experience from almost all industries and all sizes of business and organizations. Loves community and co-founded the Swedish Dynamics 365 User group and never misses any of the larger user group summits. Humanist that loves people and their ability to fully become their potential. Truly believes everyone has a place, they just need to find it!

Links:

Gustafs blog on Team Member License https://powerplatform.se/team-member-licensing-hammer-coming-down/

Gustafs MVP page

https://cloudblogs.microsoft.com/dynamics365/bdm/2020/01/27/2020-release-wave-1-plans-for-dynamics-365-and-power-platform-now-available/

https://docs.microsoft.com/en-gb/power-platform-release-plan/2020wave1/

https://docs.microsoft.com/en-gb/dynamics365-release-plan/2020wave1/

Markus Erlandsson talks to Nick Doelman about Power Apps Portals and how they are evolving. Nick starts with explaining a bit of the recent history from Adx Portals to Dynamics Portals to the new Power Apps Portals. Then he continues to the new designer and how you can use portals in both consumer and business relationships, how you get started using the templates. What is the difference to the Event Portal in Marketing, licensing tips and tricks and more.

Bio

Nick Doelman is Microsoft Business Applications MVP, Microsoft Certified Trainer and Dynamic Communities All-Star award winner.  Nick’s has been engaged as a subject matter expert in over 100 Microsoft Dynamics CRM/365 and Power Platform projects covering a wide range of industries and sectors. Nick is currently an independent trainer, consultant, speaker, podcaster and blogger.

Nick is also a nationally qualified competitive Powerlifter and has competed at the 2018 and 2019 Canadian National Powerlifting Championships

Links

https://www.linkedin.com/in/nickdoelman/

https://docs.microsoft.com/en-gb/powerapps/maker/portals/overview

https://docs.microsoft.com/en-us/learn/paths/get-started-dynamics-365-portals/

Markus Erlandsson talks to John Gravely from SalesSpark about how John has managed to build and sell two international ISVs and now has started his third. John explains what he thinks is important when looking for an idea in the CRM space, then John continues to explain how to build his team and what values are important. How to attract talent and build a support organisation and use Microsoft Partner to your benefits.

Bio

John is the Co-Founder and Chief Executive Officer of SalesSpark with overall responsibility for sales and marketing. SalesSpark is John’s 3rd startup in the Dynamics 365 CRM space. John was previously the founder and CEO of ClickDimensions, a provider of marketing automation solutions for Dynamics 365. John founded ClickDimensions in 2010 and lead the company through three years on the INC 500 (2015 – 2017) before selling to private equity firm Accel KKR. Prior to ClickDimensions, John founded and lead c360 Solutions, a provider of add-on solutions in the early days of Dynamics CRM. John sold c360 to a public company (China Dot Com) in 2006.

Links

https://twitter.com/getsalesspark

https://www.linkedin.com/company/salesspark/

Episode 84: Markus Erlandsson talks to Guus Krabbenborg from Dynamics and More about Digital Transformation and what a makes a digital transformation project successful. Guus start with explaining what is important and how to succeed by doing the journey yourself first.

Bio

Guus Krabbenborg is a highly-experienced business trainer and consultant with a well-earned reputation in the international Microsoft Dynamics arena. He has managed and co-owned several software companies and was Sales Director for Navision Software in The Netherlands.

Guus is co-founder and co-owner of QBS Group, the successful Value Add SMB Distributor for Microsoft Dynamics partners in the EMEA region, that support 750+ Dynamics partners in 25+ countries. Over the last 15 years Guus has delivered inspiring business training and presentations to hundreds of Dynamics partners and end-users all over the world. During the last years with a particular attention to business transformation and digital transformation.

Recently, Guus started a fresh new company called ‘Dynamics and More’. This company supports Microsoft Dynamics customers and partners with high impact services in the domains of Strategy, Digital Transformation, Marketing, Sales and Project Success.

Guus also is a member of the Partner Advisory Council for DIRECTIONS4PARTERS – the community of D365 BC partners in the EMEA and ASIA regions. 

Finally, Guus is a frequent speaker at various international Microsoft events like Inspire, eXtreme365 and DIRECTIONS (for partners) and the SUMMIT eventS of DYNAMIC Communities (for customers). His approach is perceived by both customers and partners as inspiring, creative and provocative – but always entertaining. 

Links

https://www.linkedin.com/in/guuskrabbenborg/

gk@dynamicsandmore.com

Episode 83: Markus Erlandsson talks to Guro Faller from Avanade about Dynamics 365 Marketing where Guro explains the capabilities and the features of the application. Guro talks about Customer journeys, email marketing, asset management and event management, she continues to explain how Marketing and Sales works together and what is new in the latest 2019 Release wave 2.

Bio

Guro has ten years’ experience in IT, working in different roles varying from support and applications maintenance, event management, user experience, digital marketing, customer service and everything evolving around CRM-systems; she has for the last seven years focused her career around CRM and Dynamics platform. Currently working as Head of CRM in Avanade Norway and Solution Architect.

Links

https://docs.microsoft.com/en-us/dynamics365/marketing/help-hub

https://dynamics.microsoft.com/en-us/pricing/#Marketing

https://dynamics.microsoft.com/en-us/marketing/overview/

https://www.linkedin.com/in/gurofaller/

https://twitter.com/fullerfaller

Episode 82: Markus Erlandsson talks to Rachel Profitt from RSM about Dynamics 365 Talent and how you can use it. Rachel starts with explaining what the three areas: Attract, Onboarding and Core HR do. What the functionality is and how connections to external systems such as LinkedIn works. Rachel discusses how they at RSM themselves use Talent and the benefits they get out of it.

Bio:

Rachel Profit is a Microsoft MVP and started her career in Axapta version 2.5 more than 17 years ago since then she has been in various role regarding Dynamics AX and later Dynamics 365 F&O. Ranging various roles from IT Help Desk and training to implementing and solution Architect with a very strong background in the Retail, Manufacturing, Food and Beverage, and Life Sciences Industries. She is very passionate about training and helping users understand how to get the most out of their ERP implementation.

Links:

Rachels Blog: www.dynamics365lady.com

Twitter: www.twitter.com/rachelprofitt

LinkedIn: www.linkedin.com/in/rachelprofitt

Microsoft Dynamics 365 Talent Docs: https://docs.microsoft.com/en-us/dynamics365/unified-operations/talent/

Microsoft Ideas for Attract: https://experience.dynamics.com/ideas/categories/?forum=44d6c48a-95b0-e811-a96a-000d3a1bece3&forumName=Dynamics%20365%20for%20Talent%3A%20Attract

Microsoft Ideas for Onboarding: https://experience.dynamics.com/ideas/categories/?forum=569a7fb2-8327-e911-a95a-000d3a4f3883&forumName=Dynamics%20365%20for%20Talent%3A%20Onboard

Microsoft Ideas for Core HR: https://experience.dynamics.com/ideas/categories/?forum=ebe353d7-8327-e911-a95a-000d3a4f3883&forumName=Dynamics%20365%20for%20Talent%3A%20CoreHR

Dynamics Learning Portal eLearning for Talent: https://mbspartner.microsoft.com/ETL/Topic/87

Episode 81: Markus Erlandsson talks to Furqan Ali from Microsoft about Premier Field Engineers. Furqan starts with explaining what Premier Field Engineers (PFE) do and why Microsoft offers this service, then he continues to explain what types of work there are and how it is delivered. What does it take to become a PFE and how fun it is.

Bio:

Furqan Ali specializes in Dynamics 365 for Customer Engagement technology at Microsoft and is based in Stockholm, Sweden.

Furqan has been working with CRM systems for the past 13 years in which during the past 7 years he is associated with Microsoft CRM/ Dynamics/ CE. Furqan has a passion about automation and loves to see the smile on the customers

Links:

How to become a PFE

https://community.dynamics.com/crm/b/crminthefield

https://community.dynamics.com/crm/b/crminthefield/posts/pfe-dynamics-365-service-offerings

https://serviceshub.microsoft.com

Episode 80: Markus Erlandsson talks to Dian Taylor from RSM about Project Service Automation and what the functionality is. Dian starts with explaining what PSA can do and how to use it, she then continues to describe how to use it both for waterfall as well as agile projects. Dian explains how to use the sales module as a forecasting tool for PSA and how to use scheduling and billing. The talk ends with how the future for PSA might be.

Bio:

Dian Taylor specializes in Dynamics 365 for Customer Engagement technology and process at RSM in West Palm Beach, Florida. In this role as a Presales Consultant, she designs custom demonstrations for RSM prospects. Her prior experience in solution designing, implementing, configuring and customizing several complex scenarios in various industry sectors has helped her build relevant customer demos. She has the unique ability to clarify D365 strategies and objectives: modeling and optimizing business processes, defining user requirements, designing fit for purpose and cost effective D365 solutions

Links:

https://d365goddess.com/

https://twitter.com/D365Goddess

https://www.linkedin.com/in/diantaylor/

2019 release wave 2 for Project Service Automation

Microsoft Cloud Perspective

Episode 79: Markus Erlandsson talks to Megan V Walker about Forms Pro and the difference between Forms and Forms Pro. Megan starts with explaining how you can use Forms Pro now that it’s based on Common Data Service and combine Forms Pro with Dynamics in new ways. She also explains how to use the net promoter score and of course if you can use emojis with it.

Bio:

Megan walker is a Microsoft MVP – Lead Consultant & Capability Manager, she is also more known as EmojiMegs and a big advocate for marketing, portals and forms.

Links:

https://meganvwalker.com/

Megan on Youtube

https://twitter.com/meganvwalker

Thank you for being part of the community

Episode 78: Markus Erlandsson talks to Tessa Kloster from Microsoft, Tessa starts by explaining what the product does on a high level, then continue to describe what AI-driven topic clustering is and how you can influence that. Then the discussion goes into Customer Satisfaction Score and how that is used. Tessa then explains the KPI dashboard and how you can use that to then drill through to your data. Then Tessa explains that it’s available in all regions and can work with English data, where to find it, what is the licensing model and the road map for the future.

Bio:

Group Program Manager for Dynamics 365 Customer Service Insights, been in the group that is now called business applications in the last seven years.

Links:

https://aka.ms/CSInsights

Special Episode: Markus Erlandsson talks to Joachim Schiermacher from ClickLearn about how to use ClickLearn. Joachim describes what the product does and how ClickLearn themselves uses it and what the benefits are for you.

Bio:

Joachim Schiermacher Co-founder and CEO of ClickLearn with a vast experience in IT and management. A firm believer that user adoption and change management is the key factor to a successful and optimal use of IT business systems. Making ClickLearn a cutting edge software and market leading e-learning authoring solution for business systems.

Links:

https://www.clicklearn.com/

Episode 77: Markus Erlandsson talks to Rory Neary from DataSpinners about how to become a Power Platform Solution Builder. Rory explains his view on what a Power Platform Solution Builder or a Citizen Developer is and how more people are becoming developers in the Power Platform. He then continues to talk about what is needed to get going and how he started his journey into the platform.

Bio:

Rory Neary is a Chartered Accountant turned Power Platform consultant based in London / South Buckinghamshire, UK.

Rory has spent the early part of his career in finance audit and reporting roles and now specialises in PowerApps, Flow and the Microsoft BI stack. He is active in the Microsoft community posting related videos through the youtube channel, and he is a PowerApps community blogger on at https://powerusers.microsoft.com in addition to representing Microsoft across Europe as a Microsoft Power Platform trainer. Rory is also a community leader for https://dynamics365society.uk/ and you can freely download some of his stranger creations from the site.

He is passionate about the potential for using the new technologies on offer to bring order and simplicity to the things that are important to us both at home and at work.

Links

https://www.linkedin.com/in/roryneary/
https://twitter.com/azurerory
https://www.youtube.com/dataspinners
https://dynamics365society.uk/
https://twitter.com/search?q=%23poweraddicts
https://www.edx.org/course/analyzing-and-visualizing-data-with-power-bi-2
https://www.edx.org/course/developing-business-applications-with-microsoft-powerapps-cds-and-flow

Episode 76: Markus Erlandsson talks to Leon Tribe from PowerObjects about how to attract new talent. Leon starts with his journey into the company and what he considers when growing a team for the future. Leon continues to describe the challenges for balancing sales and delivery, and how you can get more people into Dynamics CRM.

Bio:

Leon Tribe is a Business Applications community leader based in Sydney, Australia. His passion is “Helping others make the world a better place”, doing this through the intelligent use of technology to make them more efficient and effective. 

Leon has worked with CRM systems since the late 1990s and now works as the National Delivery director for PowerObjects in Australia. 

An engaging public speaker, his proudest moment was presenting to the Dynamics product team at Redmond on the competitive landscape of their product. 

In recognition of his passion and focus on Dynamics 365, Leon was awarded Microsoft’s Most Valuable Professional (MVP award) in 2009 and has been re-awarded every year since. 

Links:

https://www.powerobjects.com/

Links:

https://docs.microsoft.com/en-us/business-applications-release-notes/april19/

Bio:

Ted is a Solution Architect and a Team lead at DXC. Working with one foot in business and one foot in technology.

Links:

https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/data-entities/data-integration-cds
https://www.linkedin.com/in/tedohlsson/

BIO

Nick Fratello has 20+ years of experience in technology-enabled services, sales operations, and business management within successful IPO startups and Fortune 100 technology companies. He has lead business development, technology delivery, and client engagement functions in complex sales environments at StorageNetworks

Links
http://docs.microsoft.com/en-us/dynamics365/ai/
http://microsoft.com/ai
https://dynamics.microsoft.com/en-us/ai/
https://aka.ms/BusinessApplicationsYouTube
https://aka.ms/AllAboutBASE

Episode 72: Markus Erlandsson talks to Sara Lagerquist from Innofactor about Universal Resource Scheduling. Where Sara explains what Universal Resource Schedule is and how you can use it to schedule anything. She explains her best practice to an easy to use setup with URS and how the different configuration entities fit together.

Bio

Sara Lagerquist is a Dynamics 365 Customer Engagement Business Consultant and a no-code queen whos passion is solving customer requirements using just configurations and therefore finding the best maintainable solution for each customer.

Links

Sara on twitter

Sara on Linkedin

Get in contact with Sara at https://saralagerquist.com

Episode 71: Markus Erlandsson talks to Kirsten Edmondson Wolfe from Microsoft about AppSource. Kirsten explains what AppSource is and what the difference is from its predecessors. She continues to explain what the new ISV competency is and how you as a partner can use that, then she explains the benefits for ISV and how you can get the most out of it.

Bio

Kirsten Edmondson Wolfe is the Senior Director, AppSource/Marketplace Product Marketing, Cloud & Enterprise Group. She is responsible for building market awareness, driving demand generation, and growing market share for the AppSource Marketplace. Prior to this role, Kirsten was the Global Industry Director for Public Sector within Microsoft Business Solutions.  Kirsten joined Microsoft from Deltek where she was the Vice President of Marketing for GovCon Business Unit.

Links

https://partner.microsoft.com/en-us/membership/isv-competency
Go-To-Market Services
https://appsource.microsoft.com/en-us/partners
https://www.linkedin.com/in/kedmondsonwolfe

Bio
Chris is a Technical Solution Specialist and UX Lead for Provance Technologies who has recently been awarded the 2018/2019 Microsoft Inner Circle and Platform Partner of the Year Awards. Provance Technologies is an ISV that has built an IT Service Management Solution on Dynamics 365. Chris is all about helping customers achieve the most out of their Microsoft investments from Dynamics 365, Microsoft Portals, Flow, to PowerBI.

Links
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/administer-manage-portal-dynamics-365
http://colinvermander.com
https://www.engineeredcode.com/blog
https://www.linkedin.com/in/christophermahanes/
https://twitter.com/crmportaldude

Bio
Chris is exposing the AWESOMENESS of Microsoft Dynamics 365 Customer Engagement and the associated products. He is all about product evangelism and spreading the Dynamics 365 message!

He is passionate about bringing people and product together to create an understanding and enthusiasm for customer relationships both internally in the workplace and externally with my customers and prospects.

Links
Microsoft docs on Custom Control Framework
Chris Huntingford video on youtube on custom control framework
PowerApps Bank

Bio
Steve is a Microsoft Dynamics 365 MVP, CEO of forceworks who was recently one of the first partners to achieve the Gold ISV Competency and a former Microsoft Partner of the Year
A Former Salesforce.com consultant, who, after 10 years, saw the light in 2011, and moved to Dynamics CRM Online(now Dynamics 365)

Links
Steve on LinkedIn
Steve on Twitter
Steves blog

Bio
Markus Erlandsson is a Tech Lead and Dynamics CRM Developer at Dynavigate, Markus likes to convert ideas into working systems, combined with the Certified Scrum Master education and the ability to lead a team.
Markus is a genuine and helpful individual who likes to have fun.

Bio:
Software developer since 1994.
Microsoft Dynamics 365 (CRM) since 2009.
XrmToolBox contributor since 2014.
Author of XrmToolBox tools: FetchXML Builder, Plugin Trace Viewer, Auto Number Manager, Latebound Constants Generator, Related Records Analyzer and Bulk Data Updater.
Also created Shuffle based tools for MSDyn365 DevOps.
Speaker at eXtreme365, D365 Saturday, Dynamics Bootcamp, xRMVirtual, D365UG.

Links:
WebResources Manager in XrmToolBox
Use Fiddler and Imposter to get files from disk
SparkleXRM
SolutionPackager
Dynamics 365 Build Tools for Visual Studio Team Services by Wael Hamze
SeleniumHQ Browser Automation
Configuration Migration Tool
EasyRepro, Microsoft Automated UI testing
Innofactor CRM CI Tools
Plugin Trace Viewer
Canary Plugin by Jonas Rapp
October 2018 Release notes
Jonas Rapp on Twitter
Jonas Rapps Blog

Bio:
Jon Ferrara is a serial CRM and Relationship Management entrepreneur and noted speaker about Social Media’s effects on Sales and Marketing. His most recent venture Nimble.com, has re-imagined CRM by building a Simply Smarter Social Sales and Marketing platform. Jon is best known as the co-founder of GoldMine Software Corp, one of the early pioneers in the Sales Force Automation (SFA) and Customer Relationship Management (CRM) software categories for Small to Medium sized Businesses (SMBs).

Links:
https://www.nimble.com/

Bio:
Scott is a Microsoft Business Solutions MVP specializing in Dynamics 365. He is a committed and passionate software architect & technologist. Scott is a regular speaker at conferences in the UK and abroad. His software career spans more than 20 years where he has moved from assembly language device driver programming, industrial control software and then into enterprise business applications.
Scott is the author of the Ribbon Workbench for Dynamics CRM/365. He is also the principal author of SparkleXRM, the open-source Rich Client library for Dynamics CRM. He lives near Oxford in the UK with his wife, Kerrie, and three children.

Links:
Scott’s YouTube Channel
Scott’s add back Advanced Find
Microsoft Docs, Whats new?
Deprecation and other important changes

Bio:
Rick has been involved in the CRM industry for over 20 years as a Senior Executive, Reseller, Board Member, Educator, Consultant and Professional Speaker. He is a Dynamics 365 CRM MVP and holds the prestigious Certified Sales Professional Designation from the Canadian Professional Sales Association. He currently leads a CRM and Sales Coaching Practice with expertise in Process Design, Social Selling, Gamification, and Marketing Automation.

Link:
Rick on LinkedIn
Full Contact Selling homepage
LinkedIn Sales Blog

Bio:
Jukka works as a Dynamics 365 Tech Lead at Elisa, and is a Microsoft MVP for Business Solutions. He has 10+ years of experience from Microsoft Dynamics CRM and has been writing his Surviving CRM blog ever since the days of CRM v3.0.

Link:
https://blogs.msdn.microsoft.com/crm/2018/03/21/business-applications-spring-18-release-notes/
Release event
http://survivingcrm.com/

https://twitter.com/jukkan

Bio:
Britta is a 3 time Microsoft MVP as well as an independent consultant and trainer on Microsoft Dynamics 365 and earlier versions of CRM. In her spare time she hosts a class for people looking for make the leap into careers into Dynamics.

Links:
http://www.macgyvercrm.com/
Jon Levesque as pnwadventureguy on Twitter
https://flow.microsoft.com

Brittas workflow challenge, week1, week 2, week 3, week 4, week 5, week 6, week 7

Bio:
Daryl is a 2 time CRM MVP with over 7 years of Consulting experience with CRM Development. He is very active in the open source community. He contributes to the XrmToolBox (XrmToolBox.com) on a regular basis, is the creator of the XTB plugins “Early Bound Generator” and “Attribute Manager”, and also helps maintain the DefinitelyTyped TypeScript definition files. Daryl is also the creator of XrmUnitTest, an opensource C# Xrm Unit Testing / Framework Library, and a top Stack Overflow contributor for Crm related Tags. In addition Daryl works with fellow MVPs Julie Yack, David Yack, and Colin Vermander to maintain and advance the XrmVirtual User Group, as a Presenter, Host, and Twitter curator.

Links:
Daryl LaBar on YouTube
Raise the Bar, playlist
Daryl LaBar on Twitter

Bio:
Maria is a goal-oriented senior consultant with many years of experience in global project management and change management within many different industries. She is a driving force in planning, executing and reporting. She has studied and worked in the USA, Germany & Japan. The international experience both as a student and as a consultant is essential when having coworkers from the whole world. Her Specialties are: Change Management, Project Management and as Workshop leader

Links:
Maria Nordh on LinkedIn

Bio:
Julie Yack is a Colorado-based Microsoft Business Solutions MVP serving clients across the globe, providing training, implementation, analysis and insight for companies wanting to take their service to the next level. Julie’s blog, www.julieyack.com, addresses pertinent topics of the day, ranging from Dynamics to technology in education to travel to voting rights. Julie is an accomplished author and publisher with several books on different technologies under her belt. Julie is a community leader, nationally, locally and online, serving on education committees and curriculum boards in Colorado and as a founding member of SouthColorado.net and xRMVirtual online. She knows how important it is to have your voice heard and has been honored to speak to elected officials at the US Capitol and to the Executive Staff at the White House on topics of technology legislation and the importance of STEM education in our k to 12 schools. Julie loves to spend her free time traveling with her husband and kids.

Links
CRM UG Summit
CRM UG Summit EMEA
Focus Event
eXtreme 365
CRM Saturday
Denver Dev Day
Microsoft Technical Community
Search for CRM UG chapters

Bio:
Sara Airgood is a Dynamics Consultant and Business Analyst with a passion for CRM. Working with all versions of the product since 4.0 over the past 7 years, she has enjoyed witnessing and participating in the evolution of Dynamics CRM/xRM/365. She finds configuration-only solutions when possible to meet requirements.

Links
xRMVirtual User Group meeting with Sara Airgood
https://www.linkedin.com/in/saradeuser/

Bio

Jonas has been a Software developer since 1994 and has been working with Microsoft Dynamics CRM since 2009.

He is a XrmToolBox contributor since 2014 and author of FetchXML Builder and Plugin Trace Viewer for XrmToolBox, and Shuffle based tools for Microsoft Dynamics 365 DevOps. Jonas continues to deliver value adding open source tools for the Dynamics 365 platform, with the Auto Number Manager as the latest addition,

He has been speaking at CRM Saturday and eXtreme365.

Links
http://www.xrmtoolbox.com/
http://fxb.xrmtoolbox.com/
http://jonasrapp.innofactor.se/
http://twitter.com/rappen/

Bio
Mohamed Mostafa is a Microsoft Most Valuable Professional who focuses on Architecting, Leading and Delivering Dynamics 365 Technology enabled Business Solutions and Digital Transformation programmes. He has been focusing on Microsoft Dynamics CRM for more than 12 years. He has led and delivered Dynamics programmes across various Industries and Sectors leading both onshore and offshore teams. Mohamed is also a regular speaker.

Links
Microsoft Trust Center about GDPR
Mohamed Mostafa blogposts about GDPR

Bio
Jon Ferrara is a serial CRM and Relationship Management entrepreneur and noted speaker about Social Media’s effects on Sales and Marketing. His most recent venture Nimble.com, has re-imagined CRM by building a Simply Smarter Social Sales and Marketing platform. Jon is best known as the co-founder of GoldMine Software Corp, one of the early pioneers in the Sales Force Automation (SFA) and Customer Relationship Management (CRM) software categories for Small to Medium sized Businesses (SMBs).

Links
PowerObjects CRM University

Nimble

Bio
Brian currently is the worldwide sales leader at Microsoft specific to the Sales Force Automation workload for Dynamics 365 and LinkedIn. He has been at Microsoft for 10+ years in various selling and marketing leadership roles helping customers make the digital transformation journey through making every customer engagement an intelligent one, to sell effectively, care everywhere, and market smarter. He was born and raised in the Pacific Northwest and holds a Bachelor of Science in Computer Science/Business from the University of Puget Sound. You can follow him on LinkedIn or twitter.

Links
PowerObjects CRM University

https://www.microsoft.com/en-us/dynamics365/relationship-sales-solution,
https://www.microsoft.com/en-us/dynamics365/business-forward,
http://www.linkedin.com/in/briangalicia,
https://twitter.com/briangalicia

Bio
Ben Vollmer is Worldwide Field Service Leader and a 20-year veteran of the CRM Community. Ben was one of the first field resources dedicated to Dynamics CRM and has been involved with Dynamics CRM since the V1 Alpha. Prior to Microsoft, Ben has worked with a variety of CRM and Field Service solutions. Some of the notable customers he has helped get value from Dynamics include WellCare, Tyco, CSX and Raymond James. He has been involved with Dynamics CRM in a wide variety of roles.

Links
PowerObjects CRM University

IoT Demo Workshop, Hands On Lab

Dynamics Learning Portal

Bio:
Ulrik is from Denmark and has been living in San Francisco for just over 6 years and has been working with Dynamics for 12 years and counting. Since version 1.2 and with CRM systems in general for 17+ years. He is now a Sr. Solution Architect with Elev8 Solutions with a passion for visualizing data and getting the most knowledge and insights out of it. Been writing on CRMChartGuy for just over 4 years and did the first Dynamics 365 trainings in Africa and the Middle East

He has done a number of Business Intelligence and Power BI classes for Microsoft including eXtreme 365 where he got voted best speaker on the technical track

Links
PowerObjects CRM University

https://crmchartguy.wordpress.com/
Power BI Guided Learning

Bio:
Stefano is a Microsoft MVP in Office Development and Microsoft Technology Ambassador, and Chapter Leader of CRM Saturday for Italy and Switzerland. A regular speaker at international conferences, including Microsoft Ignite, NDC, BASTA, API World and the European SharePoint Conference, Stefano’s interests span across Cloud, Mobile and IoT applications. He can be reached via his personal web site http://tempesta.space/

Links
Azure Machine learning algorithm cheat sheet

Bio:
Jukka works as a CRM Consultant at Digital Illustrated Finland, and is a Microsoft MVP for Business Solutions. He has 10 years of experience from Microsoft Dynamics CRM and has been writing his Surviving CRM blog ever since the days of CRM v3.0.

Links:
CRM UG EMEA Summit, Surviving CRM

Bio:
Gretchen Opferkew is the Director of Education at PowerObjects HCL where she oversees both internal employee development, as well as customer trainings and community involvement.  Having worked with Microsoft Dynamics CRM since 2006, Gretchen has over 200 implementations under her belt.  She has been awarded Microsoft Dynamics CRM MVP the last 4 years and has been named one of CRM User Group’s All-stars. Her passion is speaking to groups about CRM best practices, architecture and design, marketing, training, and user adoption.

Links:
CRM UG EMEA Summit, PowerObjects Education

Bio:
Jason Lattimer is a 4 time Microsoft Dynamcis CRM MVP and maker of several CRM utilities and devlopment tools.

Links:
CRM REST Builder, Jason Lattimer on Git Hub

Bio:
George Doubinski is a 9th time CRM MVP specialising in all things difficult. If you cannot find him online poking crmtipoftheday.com or crm.audio, it must be a rare occasion when he sleeps, spends time with his family or travels from A to B.

Links:
What’s new for developers: Microsoft Dynamics 365, XRM Tools and XRM tooling

Bio:
Philip is a Microsoft Dynamics CRM Senior Consultant @ Dynamics Domain, Azure aficionado, proud father and partner, passionately working @ Microsoft

Links:
Microsofts Live Event on Dynamics 365, Summary blog post on live event, Microsoft Integration Roadmap, Project Madeira Preview, Microsoft Azure Pack Overview, Microsoft Azure Pack features, Microsoft Dynamics CRM Online patterns & principles for solution builders, Microsoft Business Intelligence – our reporting roadmap

Bio
Andre Margono is currently working as Solution Architect at Barhead Solutions and based in Melbourne, Australia. For the past 6 years he has been delivering CRM solutions for customers in Australia. Andre is a current Microsoft Dynamics CRM MVP for his contribution in Dynamics CRM community and has been actively contributing through CRM User Group, Blogs and Forum since 2011.

Links:
Microsoft Learning (Booster Pack), Dynamics Certification List, Andre’s Blog, CRM MB2-703 Study Guide (CRM 2013 Customization and Configuration), Melbourn User Group, Dynamics Learning Portal, Microsoft Dynamics CRM 2016 Customization by Nicolae Tarla

Links:
Software Development Kit for Microsoft Dynamics CRM, SDK Download, XrmToolBox, XrmToolkit (Crm Solution Manager), Diagnostics tool, Trace Reader

Links:
Data Performance, Org Insights, CRMUG Belux, Nerea Products, Pal Tool, Attachment Extractor

Links:
Organization Insights dashboard, Powerobjects Videos (POTV), Powerobjects on linkedin, Twitter

Links:
The Portal Connector site, Things to ask, Case Studies, Steves Twitter, Steves LinkedIn

Links:
ClickDimensions, Idea conference, Merial Case B2C Email Marketing Programs

Links:
Ivans mail
Resco acquires CWR mobile
Resco homepage

Links:
Forrester Research – Full length reports on omnichannel, retail and customer experience (charges per download)

Econsultancy – a wide range of research, data, analysis, training, consulting, events and online resources.

Articles written by Therese for Internetworld (Swedish)

Therese’s blog (Swedish)

CRM UG, and their first congress in Europe

Links:
xRM Coaches Webinars
Explorer! for Dynamics CRM
Teaching Tuesdays
DYNAMICS CRM Team Development Best Practices Video
xRM Coaches on YouTube
Mitch on LinkedIn
Jason Lattimers CRM Rest Builder Post, and actual Tool

Links:
Gustafs blog post
CRM UG webinar
CRM UG Congress

Episode 35: Markus Erlandsson talks to Therése Lorentzon about being an Entrepreneur and how you think about customers. What is your customer focus and how do you keep the balance when everything is on you?

Links:
Homepage
Instagram
https://www.facebook.com/thereselorentzonphotography

The discussion starts with why I should go to a conference and continues with what I might gain from going.

Links:
Extreme CRM Site
LinkedIn Group

Chisty Spokely’s links
LinkedIn, email

Johns Verdon’s links:
LinkedIn, email

Links:
State of Dynamics CRM 2015 blog post

Jukka’s links:
MVP Page, LinkedIn, Surviving CRM Blog

Links:
http://www.typescriptlang.org/
http://definitelytyped.org/
http://github.com/borisyankov/DefinitelyTyped/tree/master/xrm

Azure AD Authentication Library for .NET

Davids links:
LinkedIn, MVP Page, CRM Blog

Episode 31: Markus Erlandsson talks to Tony Stein from CRM UG about User Groups.
What do I gain from attending? And more.

Links:
http://www.crmug.com
http://www.crmug.com/engage/volunteer

Links:
Salims Blog

CRM UG
http://www.crmug.com
Hompage
http://fullcontactselling.com/
LinkedIn Profile
http://ca.linkedin.com/in/rickmccutcheon

http://www.facebook.com/nordicstreetfood
http://www.forbes.com/powerful-brands/list/

Episode 27: Markus Erlandsson talks to Lars Nilsson from Apsis about Email Marketing. The discussion goes from How to get started, to what is important, and what pitfalls to avoid.

Email Marketing Guidebook
Apsis blog about Email Marketing

Episode 26: Markus Erlandsson talks to Elaiza Benitez from Myriad IT about Modelling Security in Dynamics CRM. What are all the options and what can you do your self?

Elizas vlogg explaining Hierarchy Security and corresponding blog post

http://jonasrapp.cinteros.se/
http://jonasrapp.cinteros.se/2012/07/execute-server-side-code-from-javascript.html
http://jonasrapp.cinteros.se/2012/10/crm-plugins-retrieve-children-during.html
http://jonasrapp.cinteros.se/2012/10/CascadeDelete1.html
http://jonasrapp.cinteros.se/2012/10/CascadeDelete2.html
http://twitter.com/rappen 
Durham Police using Dynamics CRM

Links:
Using ClickDimensions to create Emails and using connections to custom entities
http://www.ideaconference.com/
http://clickdimensions.com/blog
http://twitter.com/ClickDimensions

Links:
http://niiranen.eu/crm/
Surviving CRM

Links:
http://www.powerobjects.com/blog/
http://www.powerobjects.com/microsoft-dynamics-crm-2015/

Links:
Sunny Paris from You Don’t Need a CRM, and his Twitter
Their twitter
Get one month free

Links:
Pablo Peralta Linked In, Twitter.
http://crmgamified.com/

Links:
http://adoptionmeasurements.codeplex.com

Links:
http://www.ineta.org/
http://www.xrmvirtual.com/

Links:
Carsten’s blog
http://bpfhelper.codeplex.com/

Links:
Siska Bussoyt on LinkedIn

Links:
http://www.north52.com/

Links:
http://www.insideview.com/

Links:
http://wavextend.com/en

While at eXtremeCRM in Barcelona Markus talks to ISV Steer about their product Steer Cource

Links
http://www.steer.no/

Links
Salesforce: The Unloved Company
Microsoft: Giving it the Salesforce Treatment

Link List
MS CRM Team Blog, Community Site, CRM MSDN, CRM MSDN Forums, Customer Source / Partner Source, Microsoft Partner Network, LinkedIn Group Search,  Donna Edwards Twitter, Microsoft Dynamcics CRM Facebook page, CRM UG

Links:

Mitch Blog:
http://blogs.infinite-x.net

His books:
CRM Deep Dive: Security, The CRM Field Guide

Zag: A day in the life of a unicorn
http://www.mitchmilam.com/2010/11/04/zag-a-day-in-the-life-of-a-unicorn/

XrmSvcToolkit
http://xrmsvctoolkit.codeplex.com/

CRM 2011 Web Resource Linker/Publisher
http://webresourcelinker.codeplex.com/

CRM Solution Manager
http://crmsolutionmanager.com/

Export CRM 2011 Web Resources
http://blogs.infinite-x.net/?download=CRMExportJavaScript2011

http://www.resco.net/mobilecrm