CRM Vision

Moving from On-Premise Solutions to SaaS Models

noreply@blogger.com (Unknown) — Mon, 28 Sep 2009 16:20:00 +0000

As the CIO or technology strategist you have made the decision to move to an SaaS (Software-as-a-Service) model from the old in-house supported standard. The benefits have outweighed the initial costs and the total cost of ownership is inevitably more affordable for your organization to satisfy business needs. Now it is more important to succeed in this implementation and change. How do you quickly get current staff on board to replace existing systems? There are three defining moments to guaranteeing the off-premise success – 1) winning over the business, 2) gradually deploying groups of functionality, and 3) adaptability and mentoring of existing staff.

Whether you selected Salesforce.com, CRM On Demand, Net Suite, or Right Now, the process was no doubt grueling and competitive and demanding in nature. After all the sales calls, demonstrations, research, vendor customer discussions, and trial software periods, your neck is on the line for making the decision. Do not let all the efforts be wasted with no user adoption or employee dissatisfaction, or worse, halt in business operations. Find success by implementing these three strategies.

Read more about these strategies that can guarantee a succcess.

To obtain detailed information, email cio@ciointheknow.com

CRM in the Lord's House

noreply@blogger.com (Unknown) — Thu, 19 Jun 2008 01:28:00 +0000

There is a new wave of CRM implementations for a new trend to treat churches and ministries like businesses. While it is inefficient to use Microsoft Excel for proper planning for a church's administrative and operational expenses, it is also exorbitant for ministries to implement software as costly and time-consuming as Siebel for a CRM vision.

To see how the ministries are using CRM as their vision to anticipate future services to the public and needy as well as how to measure their success on their current provisions, review the article listed at http://www.tsgonestop.com/crm-ministry.pdf

CRM at a Glance: Salesforce.com vs. Siebel

noreply@blogger.com (Unknown) — Thu, 12 Jun 2008 04:54:00 +0000

Salesforce.com has saturated the market of customers that want a quick turnaournd and ROI for the implemented solution. Siebel saturated the market many years ago with its solutions for almost every type of business in its vertical releases. Effective decision-making on the correct CRM solution is crucial in an economic downturn where both implementation and hiring costs have skyrocketed in prior years.

Salesforce.com and Siebel offer varied functionality and extreme differences in the assessment of time, money, and resources. While Salesforce.com is the expeditious solution, Siebel has a lot more to offer but takes more resources and a longer time to implement. Financially speaking, it is not good for any company to spend millions on a CRM solution if there is a more authentic user-friendly solution.

Check out all white papers about CRM Visions and CRM Failures at http://www.tsgonestop.com/whitepapers.html

Get the details on how to effectively decide between Salesforce.com and Siebel as the CRM solution by reviewing the white paper by Temeko Richardson. http://www.tsgonestop.com/sfdcvssiebel.pdf