60 http://www.webex.com/who-uses-webex-and-why/by-industry.html The WebEx Customer Case Study and Podcast series presents lively, business-focused discussions on key challenges such as increasing sales cycles, resolving remote support issues, collaborating globally and working more efficiently, effectively and greener. Visit this and other case studies http://www.webex.com/smb/webex-customers.html en-us 1992-2010 WebEx Communications, Inc. All rights reserved. All WebEx Case Studies Podcast Cisco Systems, Inc.

Summary: The WebEx Customer Case Study and Podcast series presents lively, business-focused discussions on key challenges such as increasing sales cycles, resolving remote support issues, collaborating globally and working more efficiently, effectively and greener. Cisco WebEx provides web communications services that enable greater productivity and cost-efficiency across the enterprise. Powered by the industry’s only globally distributed information-switching network, specifically designed for the delivery of multimedia Web communications.

cisco, sysco, ciisco, webex, WebEx, webx, case study, case studies, web 2.0, collaboration, business, cisco systems no Cisco RSS real.results@webex.com 144 144 http://www.webex.com/smb/webex-customers.html http://www.webex.com/media/CaseStudies.jpg Fri, 02 Apr 2010 08:00:00 PST http://cisco-podcast.streamguys.net/webex/Powerwave.mp3 Global telecom company Powerwave Technologies dramatically reduces annual travel costs using Cisco WebEx technology to underpin its international presence. Cisco Systems, Inc.

To support a mass migration of its engineering team from EMEA to APAC, Powerwave Technologies needed a more cost-effective way to train and collaborate with its new overseas engineers. Travel was becoming too expensive and explaining detailed design processes over the phone was complicated and ineffective. With Cisco WebEx technology, however, Powerwave now has an interactive, visual interface to train its remote engineers. As a result of the deployment, the company has been able to dramatically reduce travel savings, while creating a closer-knit community between its international teams.

http://cisco-podcast.streamguys.net/webex/Powerwave.mp3 Thu, 10 Mar 2011 08:00:00 PST 3:42 cisco, WebEx, case study, Powerwave Technologies, telecommunications http://cisco-podcast.streamguys.net/webex/K12_Showcase.mp3 Learn how K-12 educators enrich the classroom experience and engage young learners with WebEx online solutions. Cisco Systems, Inc.

In this customer showcase, we take a look at some of the innovative ways WebEx technology is being used in K-12 education. Learn how virtual WebEx learning environments boost student test scores and allow teachers to provide more individualized attention in the classroom.

http://cisco-podcast.streamguys.net/webex/K12_Showcase.mp3 Fri, 16 Jul 2010 08:00:00 PST 4:27 cisco, WebEx, showcase podcast, case study highlights, K-12 Education, online tutoring, Anoka-Hennepin School District, Prospect High School, Ed2Net Learning http://cisco-podcast.streamguys.net/webex/HigherEd_Showcase.mp3 Learn how colleges and universities use WebEx technology to offer students more flexibility, maintain business continuity, and accelerate learning. Cisco Systems, Inc.

In this customer showcase, we shine the spotlight on higher learning institutions that are using WebEx technology to enhance their educational offerings. Featured customers include the University of Southern California's Distance Education Network, Temple University's Fox School of Business, and the Georgetwon University Law Center.

http://cisco-podcast.streamguys.net/webex/HigherEd_Showcase.mp3 Fri, 16 Jul 2010 08:00:00 PST 4:45 cisco, WebEx, showcase podcast, case study highlights, Higher Education, University of Southern California, Temple University, Georgetown University http://cisco-podcast.streamguys.net/webex/Manufacturing_Showcase.mp3 Learn how manufacturing companies are using WebEx solutions to increase sales opportunities and gain a competitive advantage. Cisco Systems, Inc.

In this highlights podcast, you'll learn how customers in the manufacturing industry build stronger customer relationships, deliver more effective product demonstrations, and extend their reach with the help of WebEx technology.

http://cisco-podcast.streamguys.net/webex/Manufacturing_Showcase.mp3 Fri, 16 Jul 2010 08:00:00 PST 5:01 cisco, WebEx, showcase podcast, case study highlights, Manufacturing, Bruel and Kjaer, PolyOne, Glen Raven, Grote Industries http://cisco-podcast.streamguys.net/webex/Ed2Net.mp3 Ed2Net Learning, an online tutoring service for elementary and middle school students, uses WebEx technology to captivate and empower students in a virtual learning environment. Cisco Systems, Inc.

How do you fuse tutoring and technology into a successful teaching tool? For Rahul Gupta, president and founder of Ed2Net Learning, the answer was WebEx online solutions. Using video, chat, and virtual whiteboard sessions, Ed2Net tutors interact with students while following prepared lesson plans based on PowerPoint presentations and text documents. Thanks to this method, students' standardized test scores have improved by a significant margin.

http://cisco-podcast.streamguys.net/webex/Ed2Net.mp3 Thu, 24 Jun 2010 08:00:00 PST 4:42 cisco, WebEx, Ed2Net Learning, Education, K-12, online tutoring http://cisco-podcast.streamguys.net/webex/3_29_10_106791_Apricot.mp3 Cisco WebEx Meeting Center is now available for the Apple iPad. Cisco Systems, Inc.

Hear Alex Hadden-Boyd, Director of Marketing for Cisco's Collaboration Software Group, discuss the new Cisco WebEx Meeting Center app now available for the Apple iPad. Designed specifically for the iPad, the WebEx Meeting Center app gives you same easy-to-use features and functions that allow you to participate in WebEx meetings from almost anywhere. To learn more, listen to the podcast and visit www.webex.com/apple.

http://cisco-podcast.streamguys.net/webex/3_29_10_106791_Apricot.mp3 Fri, 02 Apr 2010 08:00:00 PST 3:51 cisco, WebEx, Apple iPad, Meeting Center app http://cisco-podcast.streamguys.net/webex/CEVMultimedia.mp3 CEV Multimedia gives interactive sales demonstrations to customers at schools where the company's competitors simply cannot reach. Cisco Systems, Inc.

CEV Multimedia needed an innovative technology that would allow the company to demonstrate its multimedia course materials in a way that was much more convenient than meeting in person for teachers and CEV salespeople alike. With Cisco WebEx solutions, the company has been able to deliver highly effective course demonstrations to teachers and school administrators anywhere in the country quickly and easily.

http://cisco-podcast.streamguys.net/webex/CEVMultimedia.mp3 Mon, 08 Mar 2010 08:00:00 PST 4:39 cisco, WebEx, CEV Multimedia, case study, education http://cisco-podcast.streamguys.net/webex/IndianaDeptofEd.mp3 The Indiana Department of Education delivers vital information to school personnel around the state much more quickly and cost effectively. Cisco Systems, Inc.

The Indiana Department of Education needed to keep district superintendents, teachers, and other school personnel up to date on key issues that affect students and schools. To accomplish this without increasing travel or the number of costly in-person meetings, the agency turned to WebEx technology. Now, the Department can deliver vital information to school personnel around the state much more quickly while reducing operating costs.

http://cisco-podcast.streamguys.net/webex/IndianaDeptofEd.mp3 Mon, 08 Mar 2010 08:00:00 PST 4:25 cisco, WebEx, Indiana Department of Education, case study, public sector http://cisco-podcast.streamguys.net/webex/AZOfficeAuditorGeneral.mp3 The Arizona Office of the Auditor General successfully recruits out-of-state job candidates and accelerates the hiring process. Cisco Systems, Inc.

The Arizona Office of the Auditor General wanted to broaden the reach of its recruiting efforts to offsite candidates within Arizona as well as out-of-state applicants. Using WebEx technology, the agency has been able to significantly enhance its recruiting process, and can now screen remote job candidates so effectively that it has been able to eliminate the need for final in-person interviews for nearly all of its local offsite and out-of state applicants.

http://cisco-podcast.streamguys.net/webex/AZOfficeAuditorGeneral.mp3 Mon, 08 Feb 2010 08:00:00 PST 4:04 cisco, WebEx, Arizona Office of the Auditor General, case study, public sector http://cisco-podcast.streamguys.net/webex/BPIGroup.mp3 BPI Group completely transformes its business model--retaining more clients that it would otherwise lose and seeing a major return on investment. Cisco Systems, Inc.

Global HR firm BPI Group simply couldn’t reach all of its prospective clients or even some of its current ones, especially those based in the United States. After turning to WebEx to provide web-based coaching sessions, the BPI Group experienced year-on-year growth of 30 percent in 2008 and 2009, one-third of which can be directly attributed to clients retained because of the remote delivery capabilities facilitated by WebEx.

http://cisco-podcast.streamguys.net/webex/BPIGroup.mp3 Mon, 08 Feb 2010 08:00:00 PST 4:31 cisco, WebEx, BPI Group, case study, human resources, coaching http://cisco-podcast.streamguys.net/webex/GeorgetownLaw.mp3 Georgetown Law Center reaches students worldwide and continues instruction without needing to worry about on-campus disruptions, like the H1N1 flu virus. Cisco Systems, Inc.

The Georgetown University Law Center wanted students and faculty to be able to attend meetings and lectures in real time, regardless of their physical location. The school also needed to help ensure that education could continue even if the H1N1 virus developed into a pandemic. After implementing WebEx solutions, Georgetown can now reach students no matter where they're located and can continue to deliver instruction without the disruption posed by threats like the H1N1 flu virus.

http://cisco-podcast.streamguys.net/webex/GeorgetownLaw.mp3 Mon, 08 Feb 2010 08:00:00 PST 5:28 cisco, WebEx, Georgetown Law Center, case study, education, business continuity http://cisco-podcast.streamguys.net/webex/GlenRaven.mp3 Glen Raven delivers personalized human resources services to its employees across the United States without needing to travel. Cisco Systems, Inc.

Even though Glen Raven has a global reach, the company's human resources department strives to maintain a close-knit corporate culture. After acquiring two large companies during 2007, HR needed to provide the same personalized employee care but on a much larger scale. Since deploying Cisco WebEx solutions, Glen Raven has been able to deliver personalized training and support to employees across the country without needing to travel or hire additional staff, resulting in significant cost savings for the company.

http://cisco-podcast.streamguys.net/webex/GlenRaven.mp3 Mon, 08 Feb 2010 08:00:00 PST 4:01 cisco, WebEx, Glen Raven, case study, human resources, coaching http://cisco-podcast.streamguys.net/webex/WorldVisionInternational.mp3 World Vision collaborates more effectively with staff and community members all over the world, enhancing its outreach efforts while making the best possible use of donations. Cisco Systems, Inc.

World Vision International offers assistance to people in need around the globe, but staff can face challenges when coordinating humanitarian efforts on such a large scale. To expand its humanitarian efforts while controlling costs, World Vision turned to WebEx technology. Now, the agency has been able to maintain its strong commitment to financial accountability while enabling staff and volunteers to collaborate effectively anywhere in the world.

http://cisco-podcast.streamguys.net/webex/WorldVisionInternational.mp3 Mon, 08 Feb 2010 08:00:00 PST 5:25 cisco, WebEx, World Vision International, case study, global reach, global non profit http://cisco-podcast.streamguys.net/webex/Collaboration_Showcase.mp3 Listen to some of the most exciting Cisco WebEx customer success stories about the power of online collaboration. Cisco Systems, Inc.

In this highlights podcast, customers discuss how Cisco WebEx solutions make it possible for people to work together more effectively and efficiently in real time. Whether allowing an architect to develop a computer-aided design with a colleague in an office on the other side of the globe, or helping students work on complex projects even though they live thousands of miles apart, WebEx technology is a powerful, cost-effective collaboration tool that organizations can use to connect people worldwide and spark innovation.

http://cisco-podcast.streamguys.net/webex/Collaboration_Showcase.mp3 Mon, 23 Nov 2009 08:00:00 PST 5:44 cisco, WebEx, showcase podcast, case study highlights, online collaboration http://cisco-podcast.streamguys.net/webex/EventsShowcase.mp3 Hear how organizations of all sizes are using WebEx technology to produce innovative online events. Cisco Systems, Inc.

In this highlights podcast, customers explain how their organizations are using WebEx technology to produce innovative online events. Learn how organizations demonstrate complex software, quickly launch new products, and create learning opportunities for students, all with Cisco WebEx solutions.

http://cisco-podcast.streamguys.net/webex/EventsShowcase.mp3 Mon, 23 Nov 2009 08:00:00 PST 5:22 cisco, WebEx, showcase podcast, case study highlights, online events http://cisco-podcast.streamguys.net/webex/GreenShowcase.mp3 Learn how WebEx technology is helping more companies "go green" and meet their environmental goals. Cisco Systems, Inc.

These days, making businesses more environmentally friendly, or going “green,” is a top priority for companies and their customers. In this highlights podcast, customers describe how Cisco WebEx technology is playing a major role in helping their companies reduce their carbon footprints. In this podcast, we’ll hear how several customers are saving time, money--and the environment--by using Cisco WebEx solutions.

http://cisco-podcast.streamguys.net/webex/GreenShowcase.mp3 Mon, 23 Nov 2009 08:00:00 PST 5:24 cisco, WebEx, showcase podcast, case study highlights, green technology, travel savings http://cisco-podcast.streamguys.net/webex/SalesShowcase.mp3 Listen to customers explain how Cisco WebEx technology can dramatically increase sales cycles. Cisco Systems, Inc.

In this highlights podcast, customers explore how their companies are using Cisco WebEx technology to dramatically accelerate sales cycles and boost their bottom lines. From streamlining product rollouts to improving the impact of product demonstrations, Cisco WebEx solutions are helping sales teams develop highly successful sales strategies that allow them to reach more customers and close more deals.

http://cisco-podcast.streamguys.net/webex/SalesShowcase.mp3 Mon, 23 Nov 2009 08:00:00 PST 5:59 cisco, WebEx, showcase podcast, case study highlights, sales training, online demonstrations, travel savings http://cisco-podcast.streamguys.net/webex/SupportShowcase.mp3 Hear how Cisco WebEx solutions allow companies to deliver highly effective remote support. Cisco Systems, Inc.

In this highlights podcast, our customers describe how WebEx technology allows their companies to deliver highly effective remote technical support to both customers and employees. From healthcare to enterprise software and beyond, companies in a wide variety of industries are using Cisco WebEx solutions to provide technical support that’s fast, flexible, and cost-effective.

http://cisco-podcast.streamguys.net/webex/SupportShowcase.mp3 Mon, 23 Nov 2009 08:00:00 PST 5:54 cisco, WebEx, showcase podcast, case study highlights, remote support http://cisco-podcast.streamguys.net/webex/TrainingShowcase.mp3 Explore how look at how companies use Cisco WebEx solutions to deliver training more efficiently and effectively than ever before. Cisco Systems, Inc.

In this highlights podcast, customers describe how their organizations use Cisco WebEx solutions to deliver training more efficiently and effectively than ever before. From honing the skills of customer service agents to delivering online education to distance learning students, Cisco WebEx technology can be used to train any audience anywhere in the world.

http://cisco-podcast.streamguys.net/webex/TrainingShowcase.mp3 Mon, 23 Nov 2009 08:00:00 PST 5:20 cisco, WebEx, showcase podcast, case study highlights, online training, travel savings http://cisco-podcast.streamguys.net/webex/Anoka_Hennepin.mp3 The Anoka-Hennepin School District facilitates communication between teachers and holds innovative education events for students. Cisco Systems, Inc.

The Anoka-Hennepin School District in Minnesota wanted to enable teachers at different schools to collaborate more frequently. Using WebEx solutions, Anoka-Hennepin not only helped teachers meet with other online to discuss the curriculum and share best practices, but the district also conducted a web-based book event that connected students at several schools with an author at her home via WebEx video conference.

http://cisco-podcast.streamguys.net/webex/Anoka_Hennepin.mp3 Tue, 17 Nov 2009 08:00:00 PST 5:58 cisco, WebEx, Anoka-Hennepin, case study, online education http://cisco-podcast.streamguys.net/webex/BruelKjaer.mp3 Bruel & Kjaer offers weekly online training events to customers worldwide. Cisco Systems, Inc.

As part of its education efforts, sound and vibration equipment manufacturer Bruel & Kjaer offers in-person training sessions to educate customers about its products. To reach a wider audience while controlling costs, the company decided to provide free, web-based education events that have helped the company maintain top-of-mind awareness without advertising.

http://cisco-podcast.streamguys.net/webex/BruelKjaer.mp3 Mon, 23 Nov 2009 08:00:00 PST 4:35 cisco, WebEx, Bruel & Kjaer, case study, online education, sales acceleration http://cisco-podcast.streamguys.net/webex/cabela.mp3 Cabela’s needed a cost-effective way to deliver employee training needed to provide a consistent retail experience for its customers. Cisco Systems, Inc.

After doubling its retail presence in just three years, outdoor outfitter Cabela’s was looking for a way to help ensure a consistent customer experience at all of its stores by delivering cost-effective training to its employees across the United States. WebEx Training Center and Cisco communications technology were ideal solutions, allowing Cabela’s to deliver consistent, timely, dynamic online training while saving on travel costs.

http://cisco-podcast.streamguys.net/webex/cabela.mp3 Tue, 17 Nov 2009 08:00:00 PST 4:25 cisco, WebEx, Cabela’s, case study, online training, travel savings, customer experience http://cisco-podcast.streamguys.net/webex/ColumbiaSoft.mp3 To gain a competitive edge, ColumbiaSoft needed a way to respond more quickly to customer demand. Cisco Systems, Inc.

In the aggressive world of enterprise software, responsiveness is key. Seeking a competitive edge, document management software provider ColumbiaSoft began looking for a way to respond more quickly to customer demand. WebEx Meeting Center provided the answer, enabling ColumbiaSoft to cut travel costs while improving its connection to customers via online demos, training, meetings, and more.

http://cisco-podcast.streamguys.net/webex/ColumbiaSoft.mp3 Tue, 17 Nov 2009 08:00:00 PST 5:19 cisco, WebEx, ColumbiaSoft, case study, competitive advantage, online demonstrations, online training, customer service http://cisco-podcast.streamguys.net/webex/ComplianceOnline.mp3 Compliance Online needed to deliver a broad curriculum of courses and webcasts viathe web. Cisco Systems, Inc.

When MetricStream, a provider of enterprise software for the governance, risk, and compliance (GRC) industry, discovered a large unmet need for information about the increasingly complex regulatory environment, it decided to create an online portal for GRC professionals. A year later, that portal, Compliance Online, had already turned a profit, offering a broad curriculum of online courses and webcasts, all facilitated by WebEx technology.

http://cisco-podcast.streamguys.net/webex/ComplianceOnline.mp3 Tue, 17 Nov 2009 08:00:00 PST 3:31 cisco, WebEx, Compliance Online, case study, online education, online training, global reach http://cisco-podcast.streamguys.net/webex/ConocoPhillips.mp3 ConocoPhillips needed to train its customers on how to use the valuable tools and features offered by the company's extranet. Cisco Systems, Inc.

ConocoPhillips needed to train its customers on how to use the valuable tools and features offered by the company's extranet, a repository for financial data, including invoices and pricing. By using Cisco webEx technology to train customers on how to use the system, ConocoPhillips has provided better customer service and improved overall relationships with customers.

http://cisco-podcast.streamguys.net/webex/ConocoPhillips.mp3 Tue, 17 Nov 2009 08:00:00 PST 6:15 cisco, WebEx, ConocoPhillips, case study, online training, customer service http://cisco-podcast.streamguys.net/webex/GlobalLogistics.mp3 SupplyChainBrain needed an online event solution to deliver training and demonstrations to a global audience. Cisco Systems, Inc.

SupplyChainBrain needed an online event solution that offered top-of-the-line technology, reliable connectivity, and strategic guidance from a seasoned team of event professionals. By turning to WebEx solutions, the company can deliver TV-quality events with minimal hassle. As a result, SupplyChainBrain has been able to develop a post-production infrastructure that delivers highquality events while driving down long-term costs.

http://cisco-podcast.streamguys.net/webex/GlobalLogistics.mp3 Tue, 17 Nov 2009 08:00:00 PST 5:00 cisco, WebEx, Global Logistics, SupplyChainBrain, case study, online events, online demonstrations, online training, competitive advantage http://cisco-podcast.streamguys.net/webex/grote.mp3 Grote Industries needed to find a way to streamline communications with its sales force while cutting travel costs. Cisco Systems, Inc.

Faced with an uncertain economy and an increasingly competitive market, manufacturer Grote Industries needed to find a way to streamline communications with its sales force while cutting travel costs and maintaining aggressive sales activity. Using WebEx technology, the company was able to do all of that and more, cutting the cost of its annual sales meeting 90 percent by presenting it online and slashing the time required for dealer training sessions from months to days.

http://cisco-podcast.streamguys.net/webex/grote.mp3 Tue, 17 Nov 2009 08:00:00 PST 7:15 cisco, WebEx, Grote Industries, case study, competitive advantage, increased sales, travel savings http://cisco-podcast.streamguys.net/webex/IBG.mp3 Interactive Brokers Group needed a solution to demonstrate the IBG trading software in real time to global customers. Cisco Systems, Inc.

Interactive Brokers Group needed a solution that it could use to demonstrate the IBG trading software in real time to customers around the world, as well as facilitate global education events. After turning to WebEx solutions, IBG trains many more customers, offers innovative global events, including a 24 hour education seminar, and even utilized WebEx technology to help employees secure the chance to ring the opening bell at NASDAQ.

http://cisco-podcast.streamguys.net/webex/IBG.mp3 Tue, 17 Nov 2009 08:00:00 PST 4:19 cisco, WebEx, Interactive Brokers Group, IBG, case study, competitive advantage, online training, customer service http://cisco-podcast.streamguys.net/webex/kpf.mp3 With global offices, Kohn Pedersen Fox (KPF) needed a better way of communicating with geographically dispersed teams. Cisco Systems, Inc.

With studios in New York, London, Shanghai, and Hong Kong, and architects working on multinational projects located everywhere from Moscow to Abu Dhabi, Kohn Pedersen Fox (KPF) needed a better way of communicating with geographically dispersed teams. It found it by using WebEx technology to conduct highly effective online project and client meetings that span the globe, reclaiming precious time and funds lost to travel and accelerating project execution.

http://cisco-podcast.streamguys.net/webex/kpf.mp3 Tue, 17 Nov 2009 08:00:00 PST 5:23 cisco, WebEx, Kohn Pederson Fox, KPF, case study, competitive advantage, online collaboration, travel savings, customer service http://cisco-podcast.streamguys.net/webex/Lumedx.mp3 LUMEDX needed a cost-effective way to maximize its sales presence and compete with much larger companies. Cisco Systems, Inc.

As a relatively small player in a field of giants like General Electric, LUMEDX needed a cost-effective way to maximize its sales presence and tell an engaging story about its cardiovascular information and imaging systems without sending its salesforce to meetings and demonstrations across the globe. Today, the company uses WebEx technology to deliver periodic webcasts about its solutions to audiences large and small, greatly expanding its lead generation efforts and strengthening its connection with customers.

http://cisco-podcast.streamguys.net/webex/Lumedx.mp3 Tue, 17 Nov 2009 08:00:00 PST 5:20 cisco, WebEx, LUMEDX, case study, competitive advantage, online demonstrations, increased sales, travel savings http://cisco-podcast.streamguys.net/webex/PolyOne.mp3 PolyOne Corporation needed to facilitate large global employee meetings with cost-effective video conferencing. Cisco Systems, Inc.

Nothing beats face-to-face interaction, but with thousands of employees scattered across several continents, PolyOne Corporation was finding it increasingly cost-prohibitive to conduct large global employee meetings. Today, the company is using WebEx technology to provide videoconferencing and more for its interactive meetings, allowing the company to lower the average per-user meeting cost by 70 percent and improving training and support for its geographically dispersed employees.

http://cisco-podcast.streamguys.net/webex/PolyOne.mp3 Tue, 17 Nov 2009 08:00:00 PST 4:24 cisco, WebEx, PolyOne, case study, competitive advantage, online collaboration, online training, global reach, travel savings http://cisco-podcast.streamguys.net/webex/Princess_Cruises.mp3 Princess Cruises, and its sister line, Cunard, needed to find a more cost-effective way to provide travel agents with timely sales information. Cisco Systems, Inc.

Princess Cruises, and its sister line, Cunard, needed to find a more cost-effective way to provide travel agents with timely information that they could use to boost sales. Following the switch to WebEx solutions, Princess Cruises set a remarkable sales record by achieving the biggest booking day in company history. WebEx technology also helped Princess Cruises cut meeting expenses for both staff and travel agents, as well as increase the reach of its sales seminars to more agents in more locations across North America.

http://cisco-podcast.streamguys.net/webex/Princess_Cruises.mp3 Tue, 17 Nov 2009 08:00:00 PST 4:02 cisco, WebEx, Princess Cruises, case study, competitive advantage, online training, increased sales, travel savings http://cisco-podcast.streamguys.net/webex/REA.mp3 To help students collaborate on engineering projects, the Re-Engineering Australia Foundation needed to give teams the ability to collaborate across great distances. Cisco Systems, Inc.

The Re-Engineering Australia Foundation (REA) is a nonprofit organization that works to encourage young adults to pursue careers in engineering. To carry out its mission, REA administers the F1 in Schools Australia initiative. REA needed to find a tool that would give teams the ability to collaborate on designs and share information across great distances. Now, REA uses WebEx technology to involve 35,000 students across the country in the international F1 in Schools competition, allowing them to dominate the competition and win numerous awards and prizes.

http://cisco-podcast.streamguys.net/webex/REA.mp3 Tue, 17 Nov 2009 08:00:00 PST 5:28 cisco, WebEx, Re-Engineering Australia Foundation, REA, case study, competitive advantage, online collaboration http://cisco-podcast.streamguys.net/webex/SpencerFane.mp3 The Spencer Fane law firm needed to deliver webcasts to explain the ramifications of changing legal statutes. Cisco Systems, Inc.

One of the ways Spencer Fane Britt & Browne LLP maintains top-of-mind awareness is by positioning its attorneys as subject matter experts on emerging issues, so when the Americans with Disabilities Amendments Act underwent sweeping changes, the firm decided to deliver its first-ever webcast to explain the ramifications. Thanks to WebEx solutions, the event was a huge success, allowing attorneys to engage with new clients, open up a new e-commerce revenue stream, and cement its position as a client-focused organization.

http://cisco-podcast.streamguys.net/webex/SpencerFane.mp3 Tue, 17 Nov 2009 08:00:00 PST 4:29 cisco, WebEx, Spencer Fane Britt & Browne, case study, competitive advantage, online training, customer service, travel savings http://cisco-podcast.streamguys.net/webex/USC_Den.mp3 The Distance Education Network at USC's Viterbi School of Design needed to provided a highly interactive classroom experience. Cisco Systems, Inc.

The Distance Education Network at USC's Viterbi School of Design needed to complement its instructional delivery system with an online tool that provided a highly interactive classroom experience. DEN now uses WebEx technology to allow students located all over the world to collaborate on projects outside of class. The program also uses the solution to improve marketing and recruitment efforts.

http://cisco-podcast.streamguys.net/webex/USC_Den.mp3 Tue, 17 Nov 2009 08:00:00 PST 3:25 cisco, WebEx, Distance Education Network, University of Southern California, DEN, USC, case study, online collaboration, online education http://cisco-podcast.streamguys.net/webex/FoxSchool_edited2.mp3 The Fox School created an online curriculum that fully replicates the in-classroom experience. Cisco Systems, Inc.

The Fox School of Business wanted to develop a highly interactive eLearning program. Using WebEx Training Center, The Fox School created an online curriculum that fully replicates the in-classroom experience. WebEx eLearning programs provide The Fox School with a competitive advantage, extend the reach of its offerings, and optimize faculty resources. The Fox School of Business also uses WebEx solutions to streamline communications between campuses worldwide.

http://cisco-podcast.streamguys.net/webex/FoxSchool_edited2.mp3 20 Aug 2008 08:00:00 PST 6:15 cisco, WebEx, Fox School of Business, case study, online education, eLearning http://cisco-podcast.streamguys.net/webex/MNSCU.mp3 The Minnesota State Colleges and Universities needed a better way to collaborate across its 53 campuses Cisco Systems, Inc.

The Minnesota State Colleges and Universities needed a better way to collaborate across its 53 campuses. WebEx solutions enable constant communication between campus staff, faculty, students, and administrators, while saving the time and expense of travel. As a result, MNSCU has been able to streamline state-wide operations, expedite technical problem resolution, and increase access to a higher level of learning quality.

http://cisco-podcast.streamguys.net/webex/MNSCU.mp3 20 Aug 2008 08:00:00 PST 5:30 cisco,state colleges, universities, case study, online education, eLearning, WebEx, collaboration http://cisco-podcast.streamguys.net/webex/UBC.mp3 Continuing education for physicians and medical professionals Cisco Systems, Inc.

Increased UBC program geographic reach and doubled participation in emergency delivery conference. Keeps more physicians current on the newest methodologies for better patient care. Improved information delivery and helps maintain CPD-KT’s leadership position.

http://cisco-podcast.streamguys.net/webex/UBC.mp3 20 Aug 2008 08:00:00 PST 3:54 cisco, WebEx, webex, University of British Columbia, UBC, case study, physicians, medical professionals, education http://cisco-podcast.streamguys.net/webex/Farin_Associates.mp3 Financial services consulting and software Cisco Systems, Inc.

WebEx provided Farin and Associates with an all-in-one solution for low-stress webinars, efficient customer support, and dynamic sales. Due to the reliability and intuitiveness of the WebEx platform, the firm can now offer more online edaucation than ever before, demo products with unprecedented ease, and achieve much faster resolution of technical support issues without increasing the size of its 26-person staff.

http://cisco-podcast.streamguys.net/webex/Farin_Associates.mp3 20 Aug 2008 08:00:00 PST 3:33 cisco,webex, Farin, case study, financial services, consulting software, webinars http://cisco-podcast.streamguys.net/webex/PHLX_final.mp3 WebEx Consulting Services built a solution that armed PHLX (securities exchange). Cisco Systems, Inc.

WebEx Consulting Services built a solution that armed PHLX with turnkey webinars delivered through WebEx Event Center for as many as 600 attendees per month. The result has been a dramatic increase in the volume of the currency option, doubling PHLX’s volume expectations within the first year.

http://cisco-podcast.streamguys.net/webex/PHLX_final.mp3 20 Aug 2008 08:00:00 PST 3:33 cisco,webex, Philadelphia Stock Exchange, PHLX, case study, financial instution, securities exchange http://cisco-podcast.streamguys.net/webex/Bozeman.mp3 WebEx Support Center with System Management helps keep the hospital’s software and hardware up-to-date. It also enables support staff to maintain remote access to computers across the network, from sterile OR environments to remote clinics. Cisco Systems, Inc.

WebEx Support Center with System Management helps keep the hospital’s software and hardware up-to-date. It also enables support staff to maintain remote access to computers across the network, from sterile OR environments to remote clinics.

http://cisco-podcast.streamguys.net/webex/Bozeman.mp3 20 Aug 2008 08:00:00 PST 4:37 cisco, WebEx, Bozeman Deaconess Hospital, remote support, case study, hospital, healthcare http://cisco-podcast.streamguys.net/webex/Catalyst_final.mp3 Catalyst needed an effective way to demonstrate its complex product toprospective customers. Cisco Systems, Inc.

By using WebEx to deliver dynamic online demos and remote support, Catalyst has significantly shortened its sales cycle while helping customers maintain mission-critical systems in healthcare environments.

http://cisco-podcast.streamguys.net/webex/Catalyst_final.mp3 20 Aug 2008 08:00:00 PST 4:42 cisco, WebEx, Catalyst, case study, healthcare, remote support, sales cycle http://cisco-podcast.streamguys.net/webex/AdGiants.mp3 Ad Giants dramatically shortens sales cycles with WebEx. Cisco Systems, Inc.

Ad Giants dramatically shortens sales cycles with WebEx.

http://cisco-podcast.streamguys.net/webex/AdGiants.mp3 20 Aug 2008 08:00:00 PST 6:02 cisco, webex, AdGiants, sales cycles, case study http://cisco-podcast.streamguys.net/webex/ConocoPhilips_final.mp3 WebEx enabled BizLink to deliver a consistent message across the board in a live format where their customers could be interactive. Cisco Systems, Inc.

WebEx enabled BizLink to deliver a consistent message across the board in a live format where their customers could be interactive.

http://cisco-podcast.streamguys.net/webex/ConocoPhilips_final.mp3 20 Aug 2008 08:00:00 PST 5:41 cisco, webex, BizLink, Conoco Philips, interactive, case study http://cisco-podcast.streamguys.net/webex/Continental_Final.mp3 The sales and reservations department at Continental Airlines needed a scalable solution to provide ongoing collaboration, training, and support for a growing remote employee base. Cisco Systems, Inc.

Implementing WebEx Meeting Center enhanced the telecommuting program and reduced the company's carbon footprint. WebEx is now a key communication link for 1095 home-based sales agents who no longer drive to a brick-and-mortar reservation center, helping the company save nine million pounds of emissions annually.

http://cisco-podcast.streamguys.net/webex/Continental_Final.mp3 20 Aug 2008 08:00:00 PST 5:57 cisco, webex, Continental, carbon footprint, green, reservations, airlines, collaboration, training, support, remote http://cisco-podcast.streamguys.net/webex/EvansFruit_final.mp3 WebEx provides secure management of automated processes for Evans Fruit Company, the largest apple producer in the United States. Cisco Systems, Inc.

WebEx Remote Access makes it possible for the company’s support staff to access five critical servers at remote storage facilities, helping generate status reports in real time. The result has been a major reduction in personnel costs, with fewer employees needed to monitor remote storage conditions.

http://cisco-podcast.streamguys.net/webex/EvansFruit_final.mp3 20 Aug 2008 08:00:00 PST 4:13 cisco, webex, Evans Fruit, remote, case study http://cisco-podcast.streamguys.net/webex/Objective_Mgmt.mp3 IDI needed to find a way to streamline communications and collaborate more effectively. Cisco Systems, Inc.

IDI adopted WebEx Meeting Center and uses the solution for weekly client and monthly project approval meetings, as well as to facilitate communication between regional offices and headquarters.

http://cisco-podcast.streamguys.net/webex/IDI.mp3 20 Aug 2008 08:00:00 PST 7:56 cisco, webex, IDI, speeches, collaborate, case study http://cisco-podcast.streamguys.net/webex/Pantry.mp3 The Pantry needed a training and collaboration solution that would enable cost-effective education for busy employees across an 11-state area. Cisco Systems, Inc.

Using WebEx Training Center, The Pantry now delivers timely, high-impact course materials that employees can access online at anytime. In just four months, The Pantry has reduced information dissemination timelines from months to days and has seen improved collaboration between remote employees, ensuring greater buy-in on key projects.

http://cisco-podcast.streamguys.net/webex/Pantry.mp3 20 Aug 2008 08:00:00 PST 5:12 cisco, webex, The Patrny, case study, training, collaborate, distributed staff http://cisco-podcast.streamguys.net/webex/Steptoe_Johnson.mp3 The law firm of Steptoe and Johnson needed a way to provide the immediacy of an in-person demo with the global reach of an online solution. Cisco Systems, Inc.

Working with WebEx, the firm produced an online event that streamlined the firm’s sales process, optimizing resources and generating sales with a high ROI.

http://cisco-podcast.streamguys.net/webex/Steptoe_Johnson.mp3 20 Aug 2008 08:00:00 PST 3:39 cisco, webex, Steptoe and Johnson, demo, webinars, sales, case study http://cisco-podcast.streamguys.net/webex/Darco.mp3 Darco needed an innovative way to sell its new line of implant devices to an untested U.S. market without the expense of hiring field reps. Cisco Systems, Inc.

The company now uses WebEx Meeting Center to reach and train surgeons across the country more cost-effectively, while delivering a reliable and consistent message.

http://cisco-podcast.streamguys.net/webex/Darco.mp3 20 Aug 2008 08:00:00 PST 8:02 cisco, webex, Darco, healthcare, training, case study http://cisco-podcast.streamguys.net/webex/ADI_Time.mp3 ADI Time optimized their resources, cut client site visits by 90%, expanded customer reach, increased both client loyalty and sales. Cisco Systems, Inc.

ADI Time optimized their resources, cut client site visits by 90%, expanded customer reach, increased both client loyalty and sales.

http://cisco-podcast.streamguys.net/webex/ADI_Time.mp3 20 Aug 2008 08:00:00 PST 4:44 cisco, WebEx, ADI, case study, client support, high tech http://cisco-podcast.streamguys.net/webex/CBORD_final.mp3 A remote support solution for a high tech company, CBORD. Cisco Systems, Inc.

The CBORD Group, Inc. needed a remote support solution that would provide immediate customer service. Using WebEx Support Center, CBORD is able to save approximately 5,000 minutes per day, enabling the company to address more support calls faster. Quicker service ensures CBORD provides the highest availability for customers’ mission-critical systems.

http://cisco-podcast.streamguys.net/webex/CBORD_final.mp3 20 Aug 2008 08:00:00 PST 6:36 cisco, WebEx, CBORD, case study, high tech, remote support http://cisco-podcast.streamguys.net/webex/Ciena_final.mp3 WebEx enables Ciena to offer frequent refresher courses for the first time and deliver full training programs to globally-distributed enterprises on demand. As a result, WebEx trainings have improved productivity and reach for Ciena’s global customers and instructors Cisco Systems, Inc.

Ciena developed online courses and workshops that simulate a lab environment, providing hands-on experience to remote participants who need to work with the Company’s equipment.

http://cisco-podcast.streamguys.net/webex/Ciena_final.mp3 20 Aug 2008 08:00:00 PST 7:35 cisco, Ciena, case study, online courses, high tech, remote, WebEx, collaboration http://cisco-podcast.streamguys.net/webex/Compulink_final.mp3 Compulink needed a way to provide customers with affordable, convenient training on the company’s software products. Cisco Systems, Inc.

Using WebEx Training Center, Compulink created an industry-leading training program that attracted more customers and increased revenue in all areas of the business.

http://cisco-podcast.streamguys.net/webex/Compulink_final.mp3 20 Aug 2008 08:00:00 PST 5:30 cisco, WebEx, webex, Compulink, case study, high tech, training, http://cisco-podcast.streamguys.net/webex/Curbstone.mp3 Curbstone needed a way to deliver complex information more effectively to prospective customers. Curbstone people now work smarter and more efficiently, enabling the company to double its revenues in one year with minimal additional staff. Cisco Systems, Inc.

Curbstone uses WebEx Meeting Center to conduct visual pre-sale presentations, helping the company achieve a 99% close rate. With WebEx Support Center, Curbstone works with customers online to resolve issues quickly, remotely, and securely.

http://cisco-podcast.streamguys.net/webex/Curbstone.mp3 20 Aug 2008 08:00:00 PST 6:35 cisco, webex, Curbstone, case study, presales, prospective customers, prospects, high tech http://cisco-podcast.streamguys.net/webex/EDA_final.mp3 Subscription-based marketing intelligence Cisco Systems, Inc.

By offering online demos in WebEx Sales Center, EDA experienced a huge response from prospective customers, prompting a reorganization of the entire sales department. Since implementing WebEx, the company has realized double-digit sales growth and significantly higher conversion rates for five consecutive years.

http://cisco-podcast.streamguys.net/webex/EDA_final.mp3 20 Aug 2008 08:00:00 PST 4:51 cisco, webex, EDA, Equipment Data Associates, training, case study, sales growth, high tech http://cisco-podcast.streamguys.net/webex/EquaTerra_master.mp3 EquaTerra needed a better way to manage its geographically dispersed IT assets. Cisco Systems, Inc.

EquaTerra needed a better way to manage its geographically dispersed IT assets. With WebEx System Management, EquaTerra’s one-person IT department gained full control over global asset management without hiring additional employees or relying on user intervention.

http://cisco-podcast.streamguys.net/webex/EquaTerra_master.mp3 20 Aug 2008 08:00:00 PST 5:39 cisco, webex, EquaTerra, IT, asset management, case study, high tech http://cisco-podcast.streamguys.net/webex/Genius.mp3 Webex meetings with full multimedia provide a great chance of closing deals while investing very little time and money. Cisco Systems, Inc.

Webex meetings with full multimedia provide a great opportunity to close deals while requiring very little investment of time and money.

http://cisco-podcast.streamguys.net/webex/Genius.mp3 20 Aug 2008 08:00:00 PST 5:41 cisco, webex, Gunius.com, sales cycle, case study, high tech http://cisco-podcast.streamguys.net/webex/KeyMark_final.mp3 Document management, data capture, and workflow solutions Cisco Systems, Inc.

WebEx Event Center enabled the KeyMark marketing department to deliver interactive webinars for more effective lead generation, and WebEx Support Center helps the IT staff offer more efficient customer service for a growing roster of clients.

http://cisco-podcast.streamguys.net/webex/EquaTerra.mp3 20 Aug 2008 08:00:00 PST 6:46 cisco, webex, KeyMark, webinars, customer service, customer support, high tech http://cisco-podcast.streamguys.net/webex/Objective_Mgmt.mp3 Objective Management Group was able to grow its customer base rapidly, while saving time and boosting employee productivity. Cisco Systems, Inc.

Objective Management adopted WebEx Meeting Center, Training Center, and Event Center to support reseller sales and product training, reach out to its market, and deliver keynote speeches remotely to executive groups.

http://cisco-podcast.streamguys.net/webex/Objective_Mgmt.mp3 20 Aug 2008 08:00:00 PST 6:45 cisco, webex, Objective Management Group, speeches, high tech, case study http://cisco-podcast.streamguys.net/webex/Waterford.mp3 To service customers around the world, Waterford Technologies needed a way to leverage its resources more efficiently. Cisco Systems, Inc.

Waterford implemented WebEx solutions company-wide to conduct sales presentations, provide remote customer support, and perform marketing activities

http://cisco-podcast.streamguys.net/webex/Waterford.mp3 20 Aug 2008 08:00:00 PST 6:15 cisco, webex, Waterford, sales, customer support, marketing, high tech,case study http://cisco-podcast.streamguys.net/webex/Waters_Edge.mp3 Waters Edge needed an online training solution robust enough to form the backbone of a brand-new company. Cisco Systems, Inc.

Waters Edge uses WebEx Meeting Center to create and deliver demos for sales prospects and WebEx Training Center to improve customers’ skills and knowledge within a richly interactive, collaborative environment.

http://cisco-podcast.streamguys.net/webex/Waters_Edge.mp3 20 Aug 2008 08:00:00 PST 5:28 cisco, webex, Waters Edge, collaborate, training, high tech, case study