All WebEx Case Studies

Fox School of Business Temple University Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

The Fox School of Business wanted to develop a highly interactive eLearning program. Using WebEx Training Center, The Fox School created an online curriculum that fully replicates the in-classroom experience. WebEx eLearning programs provide The Fox School with a competitive advantage, extend the reach of its offerings, and optimize faculty resources. The Fox School of Business also uses WebEx solutions to streamline communications between campuses worldwide.

Conscious Women Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

With WebEx Training Center, the company now attracts as many as 40 attendees per session. WebEx enables Conscious Woman to accommodate the busy schedules of top-notch speakers while offering a truly international forum for networking among health professionals and general audiences.

Minnesota State Colleges and Universities Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

The Minnesota State Colleges and Universities needed a better way to collaborate across its 53 campuses. WebEx solutions enable constant communication between campus staff, faculty, students, and administrators, while saving the time and expense of travel. As a result, MNSCU has been able to streamline state-wide operations, expedite technical problem resolution, and increase access to a higher level of learning quality.

University of British Columbia Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Increased UBC program geographic reach and doubled participation in emergency delivery conference. Keeps more physicians current on the newest methodologies for better patient care. Improved information delivery and helps maintain CPD-KT’s leadership position.

Farin Case Study

Cisco — 20 Aug 2008 08:00:00 PST

WebEx provided Farin and Associates with an all-in-one solution for low-stress webinars, efficient customer support, and dynamic sales. Due to the reliability and intuitiveness of the WebEx platform, the firm can now offer more online edaucation than ever before, demo products with unprecedented ease, and achieve much faster resolution of technical support issues without increasing the size of its 26-person staff.

Philadelphia Stock Exchange Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

WebEx Consulting Services built a solution that armed PHLX with turnkey webinars delivered through WebEx Event Center for as many as 600 attendees per month. The result has been a dramatic increase in the volume of the currency option, doubling PHLX’s volume expectations within the first year.

Subaru Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Subaru's launch of its Owner Loyalty Program required efficiently delivering training to 600 dealerships across the US. Implementing WebEx Training Center enabled the program's sole trainer to reach 2,400 dealers within six months at a cost of $0.75 per person.

Bozeman Deaconess Hospital Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

WebEx Support Center with System Management helps keep the hospital’s software and hardware up-to-date. It also enables support staff to maintain remote access to computers across the network, from sterile OR environments to remote clinics.

Catalyst Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

By using WebEx to deliver dynamic online demos and remote support, Catalyst has significantly shortened its sales cycle while helping customers maintain mission-critical systems in healthcare environments.

DiabetesAmerica Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Using WebEx Event Center with Audio Broadcast to deliver lunchtime webinars, DiabetesAmerica has seen attendance grow more than tenfold. WebEx further enables the company to cultivate an ongoing engagement with its patients by providing them with easy online access to diabetes educators.

1-800-Flowers.com Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

1-800-FLOWERS.COM uses Training Center to deliver up-to-the-minute training courses in response to rapid changes in customer demand.

AdGiants Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Ad Giants dramatically shortens sales cycles with WebEx

BizLink Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

WebEx enabled BizLink to deliver a consistent message across the board in a live format where their customers could be interactive.

Continental Airlines Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Implementing WebEx Meeting Center enhanced the telecommuting program and reduced the company's carbon footprint. WebEx is now a key communication link for 1095 home-based sales agents who no longer drive to a brick-and-mortar reservation center, helping the company save nine million pounds of emissions annually.

Evans Fruit Company Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

WebEx Remote Access makes it possible for the company’s support staff to access five critical servers at remote storage facilities, helping generate status reports in real time. The result has been a major reduction in personnel costs, with fewer employees needed to monitor remote storage conditions.

IDI Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

IDI adopted WebEx Meeting Center and uses the solution for weekly client and monthly project approval meetings, as well as to facilitate communication between regional offices and headquarters.

The Pantry Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Using WebEx Training Center, The Pantry now delivers timely, high-impact course materials that employees can access online at anytime. In just four months, The Pantry has reduced information dissemination timelines from months to days and has seen improved collaboration between remote employees, ensuring greater buy-in on key projects.

Steptoe and Johnson Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

The law firm of Steptoe and Johnson needed a way to provide the immediacy of an in-person demo with the global reach of an online solution.

Darco Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Darco needed an innovative way to sell its new line of implant devices to an untested U.S. market without the expense of hiring field reps.

ADI Time Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

ADI Time optimized their resources, cut client site visits by 90%, expanded customer reach, increased both client loyalty and sales.

CBORD Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

The CBORD Group, Inc. needed a remote support solution that would provide immediate customer service. Using WebEx Support Center, CBORD is able to save approximately 5,000 minutes per day, enabling the company to address more support calls faster. Quicker service ensures CBORD provides the highest availability for customers’ mission-critical systems.

Ciena Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

WebEx enables Ciena to offer frequent refresher courses for the first time and deliver full training programs to globally-distributed enterprises on demand. As a result, WebEx trainings have improved productivity and reach for Ciena’s global customers and instructors

Compulink Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Compulink needed a way to provide customers with affordable, convenient training on the company’s software products.

Curbstone Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Curbstone needed a way to deliver complex information more effectively to prospective customers. Curbstone people now work smarter and more efficiently, enabling the company to double its revenues in one year with minimal additional staff.

Equipment Data Associates Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

By offering online demos in WebEx Sales Center, EDA experienced a huge response from prospective customers, prompting a reorganization of the entire sales department. Since implementing WebEx, the company has realized double-digit sales growth and significantly higher conversion rates for five consecutive years.

EquaTerra Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

EquaTerra needed a better way to manage its geographically dispersed IT assets. With WebEx System Management, EquaTerra’s one-person IT department gained full control over global asset management without hiring additional employees or relying on user intervention.

Genius.com Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Webex meetings with full multi-media provide a great chance of closing deals while investing very little time and money.

KeyMark Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

WebEx Event Center enabled the KeyMark marketing department to deliver interactive webinars for more effective lead generation, and WebEx Support Center helps the IT staff offer more efficient customer service for a growing roster of clients.

Maconomy Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Maconomy adopted WebEx Meeting Center and WebEx Event Center to conduct lead generation and sales presentations, streamlining the sales process and reducing the cost of sales.

Objective Management Group, Inc. Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Objective Management adopted WebEx Meeting Center, Training Center, and Event Center to support reseller sales and product training, reach out to its market, and deliver keynote speeches remotely to executive groups.

Waterford Technologies Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

To service customers around the world, Waterford Technologies needed a way to leverage its resources more efficiently.

Waters Edge Case Study

Cisco Systems, Inc. — 20 Aug 2008 08:00:00 PST

Waters Edge uses WebEx Meeting Center to create and deliver demos for sales prospects and WebEx Training Center to improve customers’ skills and knowledge within a richly interactive, collaborative environment.