All WebEx Case Studies

Powerwave Technologies Case Study

Cisco Systems, Inc. — Thu, 10 Mar 2011 08:00:00 PST

To support a mass migration of its engineering team from EMEA to APAC, Powerwave Technologies needed a more cost-effective way to train and collaborate with its new overseas engineers. Travel was becoming too expensive and explaining detailed design processes over the phone was complicated and ineffective. With Cisco WebEx technology, however, Powerwave now has an interactive, visual interface to train its remote engineers. As a result of the deployment, the company has been able to dramatically reduce travel savings, while creating a closer-knit community between its international teams.

Showcase Podcast - K-12

Cisco Systems, Inc. — Fri, 16 Jul 2010 08:00:00 PST

In this customer showcase, we take a look at some of the innovative ways WebEx technology is being used in K-12 education. Learn how virtual WebEx learning environments boost student test scores and allow teachers to provide more individualized attention in the classroom.

Showcase Podcast - Higher Education

Cisco Systems, Inc. — Fri, 16 Jul 2010 08:00:00 PST

In this customer showcase, we shine the spotlight on higher learning institutions that are using WebEx technology to enhance their educational offerings. Featured customers include the University of Southern California's Distance Education Network, Temple University's Fox School of Business, and the Georgetwon University Law Center.

Showcase Podcast - Manufacturing

Cisco Systems, Inc. — Fri, 16 Jul 2010 08:00:00 PST

In this highlights podcast, you'll learn how customers in the manufacturing industry build stronger customer relationships, deliver more effective product demonstrations, and extend their reach with the help of WebEx technology.

Ed2Net Learning Case Study

Cisco Systems, Inc. — Thu, 24 Jun 2010 08:00:00 PST

How do you fuse tutoring and technology into a successful teaching tool? For Rahul Gupta, president and founder of Ed2Net Learning, the answer was WebEx online solutions. Using video, chat, and virtual whiteboard sessions, Ed2Net tutors interact with students while following prepared lesson plans based on PowerPoint presentations and text documents. Thanks to this method, students' standardized test scores have improved by a significant margin.

Introducing Cisco WebEx Center for the Apple iPad

Cisco Systems, Inc. — Fri, 02 Apr 2010 08:00:00 PST

Hear Alex Hadden-Boyd, Director of Marketing for Cisco's Collaboration Software Group, discuss the new Cisco WebEx Meeting Center app now available for the Apple iPad. Designed specifically for the iPad, the WebEx Meeting Center app gives you same easy-to-use features and functions that allow you to participate in WebEx meetings from almost anywhere. To learn more, listen to the podcast and visit www.webex.com/apple.

CEV Multimedia

Cisco Systems, Inc. — Mon, 08 Mar 2010 08:00:00 PST

CEV Multimedia needed an innovative technology that would allow the company to demonstrate its multimedia course materials in a way that was much more convenient than meeting in person for teachers and CEV salespeople alike. With Cisco WebEx solutions, the company has been able to deliver highly effective course demonstrations to teachers and school administrators anywhere in the country quickly and easily.

Indiana Department of Education

Cisco Systems, Inc. — Mon, 08 Mar 2010 08:00:00 PST

The Indiana Department of Education needed to keep district superintendents, teachers, and other school personnel up to date on key issues that affect students and schools. To accomplish this without increasing travel or the number of costly in-person meetings, the agency turned to WebEx technology. Now, the Department can deliver vital information to school personnel around the state much more quickly while reducing operating costs.

Arizona Office of the Auditor General Case Study

Cisco Systems, Inc. — Mon, 08 Feb 2010 08:00:00 PST

The Arizona Office of the Auditor General wanted to broaden the reach of its recruiting efforts to offsite candidates within Arizona as well as out-of-state applicants. Using WebEx technology, the agency has been able to significantly enhance its recruiting process, and can now screen remote job candidates so effectively that it has been able to eliminate the need for final in-person interviews for nearly all of its local offsite and out-of state applicants.

BPI Group Case Study

Cisco Systems, Inc. — Mon, 08 Feb 2010 08:00:00 PST

Global HR firm BPI Group simply couldn’t reach all of its prospective clients or even some of its current ones, especially those based in the United States. After turning to WebEx to provide web-based coaching sessions, the BPI Group experienced year-on-year growth of 30 percent in 2008 and 2009, one-third of which can be directly attributed to clients retained because of the remote delivery capabilities facilitated by WebEx.

Georgetown Law Center Case Study

Cisco Systems, Inc. — Mon, 08 Feb 2010 08:00:00 PST

The Georgetown University Law Center wanted students and faculty to be able to attend meetings and lectures in real time, regardless of their physical location. The school also needed to help ensure that education could continue even if the H1N1 virus developed into a pandemic. After implementing WebEx solutions, Georgetown can now reach students no matter where they're located and can continue to deliver instruction without the disruption posed by threats like the H1N1 flu virus.

Glen Raven Case Study

Cisco Systems, Inc. — Mon, 08 Feb 2010 08:00:00 PST

Even though Glen Raven has a global reach, the company's human resources department strives to maintain a close-knit corporate culture. After acquiring two large companies during 2007, HR needed to provide the same personalized employee care but on a much larger scale. Since deploying Cisco WebEx solutions, Glen Raven has been able to deliver personalized training and support to employees across the country without needing to travel or hire additional staff, resulting in significant cost savings for the company.

World Vision International Case Study

Cisco Systems, Inc. — Mon, 08 Feb 2010 08:00:00 PST

World Vision International offers assistance to people in need around the globe, but staff can face challenges when coordinating humanitarian efforts on such a large scale. To expand its humanitarian efforts while controlling costs, World Vision turned to WebEx technology. Now, the agency has been able to maintain its strong commitment to financial accountability while enabling staff and volunteers to collaborate effectively anywhere in the world.

Showcase Podcast - Collaboration

Cisco Systems, Inc. — Mon, 23 Nov 2009 08:00:00 PST

In this highlights podcast, customers discuss how Cisco WebEx solutions make it possible for people to work together more effectively and efficiently in real time. Whether allowing an architect to develop a computer-aided design with a colleague in an office on the other side of the globe, or helping students work on complex projects even though they live thousands of miles apart, WebEx technology is a powerful, cost-effective collaboration tool that organizations can use to connect people worldwide and spark innovation.

Showcase Podcast - Events

Cisco Systems, Inc. — Mon, 23 Nov 2009 08:00:00 PST

In this highlights podcast, customers explain how their organizations are using WebEx technology to produce innovative online events. Learn how organizations demonstrate complex software, quickly launch new products, and create learning opportunities for students, all with Cisco WebEx solutions.

Showcase Podcast - Green

Cisco Systems, Inc. — Mon, 23 Nov 2009 08:00:00 PST

These days, making businesses more environmentally friendly, or going “green,” is a top priority for companies and their customers. In this highlights podcast, customers describe how Cisco WebEx technology is playing a major role in helping their companies reduce their carbon footprints. In this podcast, we’ll hear how several customers are saving time, money--and the environment--by using Cisco WebEx solutions.

Showcase Podcast - Sales

Cisco Systems, Inc. — Mon, 23 Nov 2009 08:00:00 PST

In this highlights podcast, customers explore how their companies are using Cisco WebEx technology to dramatically accelerate sales cycles and boost their bottom lines. From streamlining product rollouts to improving the impact of product demonstrations, Cisco WebEx solutions are helping sales teams develop highly successful sales strategies that allow them to reach more customers and close more deals.

Showcase Podcast - Support

Cisco Systems, Inc. — Mon, 23 Nov 2009 08:00:00 PST

In this highlights podcast, our customers describe how WebEx technology allows their companies to deliver highly effective remote technical support to both customers and employees. From healthcare to enterprise software and beyond, companies in a wide variety of industries are using Cisco WebEx solutions to provide technical support that’s fast, flexible, and cost-effective.

Showcase Podcast - Training

Cisco Systems, Inc. — Mon, 23 Nov 2009 08:00:00 PST

In this highlights podcast, customers describe how their organizations use Cisco WebEx solutions to deliver training more efficiently and effectively than ever before. From honing the skills of customer service agents to delivering online education to distance learning students, Cisco WebEx technology can be used to train any audience anywhere in the world.

Anoka-Hennepin School District Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

The Anoka-Hennepin School District in Minnesota wanted to enable teachers at different schools to collaborate more frequently. Using WebEx solutions, Anoka-Hennepin not only helped teachers meet with other online to discuss the curriculum and share best practices, but the district also conducted a web-based book event that connected students at several schools with an author at her home via WebEx video conference.

Bruel & Kjaer Case Study

Cisco Systems, Inc. — Mon, 23 Nov 2009 08:00:00 PST

As part of its education efforts, sound and vibration equipment manufacturer Bruel & Kjaer offers in-person training sessions to educate customers about its products. To reach a wider audience while controlling costs, the company decided to provide free, web-based education events that have helped the company maintain top-of-mind awareness without advertising.

Cabela’s Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

After doubling its retail presence in just three years, outdoor outfitter Cabela’s was looking for a way to help ensure a consistent customer experience at all of its stores by delivering cost-effective training to its employees across the United States. WebEx Training Center and Cisco communications technology were ideal solutions, allowing Cabela’s to deliver consistent, timely, dynamic online training while saving on travel costs.

ColumbiaSoft Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

In the aggressive world of enterprise software, responsiveness is key. Seeking a competitive edge, document management software provider ColumbiaSoft began looking for a way to respond more quickly to customer demand. WebEx Meeting Center provided the answer, enabling ColumbiaSoft to cut travel costs while improving its connection to customers via online demos, training, meetings, and more.

Compliance Online Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

When MetricStream, a provider of enterprise software for the governance, risk, and compliance (GRC) industry, discovered a large unmet need for information about the increasingly complex regulatory environment, it decided to create an online portal for GRC professionals. A year later, that portal, Compliance Online, had already turned a profit, offering a broad curriculum of online courses and webcasts, all facilitated by WebEx technology.

ConocoPhillips Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

ConocoPhillips needed to train its customers on how to use the valuable tools and features offered by the company's extranet, a repository for financial data, including invoices and pricing. By using Cisco webEx technology to train customers on how to use the system, ConocoPhillips has provided better customer service and improved overall relationships with customers.

SupplyChainBrain Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

SupplyChainBrain needed an online event solution that offered top-of-the-line technology, reliable connectivity, and strategic guidance from a seasoned team of event professionals. By turning to WebEx solutions, the company can deliver TV-quality events with minimal hassle. As a result, SupplyChainBrain has been able to develop a post-production infrastructure that delivers highquality events while driving down long-term costs.

Grote Industries Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

Faced with an uncertain economy and an increasingly competitive market, manufacturer Grote Industries needed to find a way to streamline communications with its sales force while cutting travel costs and maintaining aggressive sales activity. Using WebEx technology, the company was able to do all of that and more, cutting the cost of its annual sales meeting 90 percent by presenting it online and slashing the time required for dealer training sessions from months to days.

Interactive Brokers Group Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

Interactive Brokers Group needed a solution that it could use to demonstrate the IBG trading software in real time to customers around the world, as well as facilitate global education events. After turning to WebEx solutions, IBG trains many more customers, offers innovative global events, including a 24 hour education seminar, and even utilized WebEx technology to help employees secure the chance to ring the opening bell at NASDAQ.

Kohn Pederson Fox Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

With studios in New York, London, Shanghai, and Hong Kong, and architects working on multinational projects located everywhere from Moscow to Abu Dhabi, Kohn Pedersen Fox (KPF) needed a better way of communicating with geographically dispersed teams. It found it by using WebEx technology to conduct highly effective online project and client meetings that span the globe, reclaiming precious time and funds lost to travel and accelerating project execution.

LUMEDX Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

As a relatively small player in a field of giants like General Electric, LUMEDX needed a cost-effective way to maximize its sales presence and tell an engaging story about its cardiovascular information and imaging systems without sending its salesforce to meetings and demonstrations across the globe. Today, the company uses WebEx technology to deliver periodic webcasts about its solutions to audiences large and small, greatly expanding its lead generation efforts and strengthening its connection with customers.

PolyOne Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

Nothing beats face-to-face interaction, but with thousands of employees scattered across several continents, PolyOne Corporation was finding it increasingly cost-prohibitive to conduct large global employee meetings. Today, the company is using WebEx technology to provide videoconferencing and more for its interactive meetings, allowing the company to lower the average per-user meeting cost by 70 percent and improving training and support for its geographically dispersed employees.

Princess Cruises Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

Princess Cruises, and its sister line, Cunard, needed to find a more cost-effective way to provide travel agents with timely information that they could use to boost sales. Following the switch to WebEx solutions, Princess Cruises set a remarkable sales record by achieving the biggest booking day in company history. WebEx technology also helped Princess Cruises cut meeting expenses for both staff and travel agents, as well as increase the reach of its sales seminars to more agents in more locations across North America.

Re-Engineering Australia Foundation Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

The Re-Engineering Australia Foundation (REA) is a nonprofit organization that works to encourage young adults to pursue careers in engineering. To carry out its mission, REA administers the F1 in Schools Australia initiative. REA needed to find a tool that would give teams the ability to collaborate on designs and share information across great distances. Now, REA uses WebEx technology to involve 35,000 students across the country in the international F1 in Schools competition, allowing them to dominate the competition and win numerous awards and prizes.

Spencer Fane Britt & Browne Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

One of the ways Spencer Fane Britt & Browne LLP maintains top-of-mind awareness is by positioning its attorneys as subject matter experts on emerging issues, so when the Americans with Disabilities Amendments Act underwent sweeping changes, the firm decided to deliver its first-ever webcast to explain the ramifications. Thanks to WebEx solutions, the event was a huge success, allowing attorneys to engage with new clients, open up a new e-commerce revenue stream, and cement its position as a client-focused organization.

The Distance Education Network at the University of Southern California Case Study

Cisco Systems, Inc. — Tue, 17 Nov 2009 08:00:00 PST

The Distance Education Network at USC's Viterbi School of Design needed to complement its instructional delivery system with an online tool that provided a highly interactive classroom experience. DEN now uses WebEx technology to allow students located all over the world to collaborate on projects outside of class. The program also uses the solution to improve marketing and recruitment efforts.

Fox School of Business Temple University Case Study