CTHRC News

Labour Force Survey Highlights - April 2012

Fri, 18 May 2012 08:41:00 -0500

In April 2012, the unemployment rate in the tourism sector was 6.9%, down 1.1% from the rate reported in April 2011 (8.0%). In the Canadian economy overall, employment increased by 58,000 jobs, bringing the (seasonally adjusted) unemployment rate to 7.3%. Almost all employment growth in the Canadian economy over the past twelve months was in full-time work (+1.6%).

Tourism Week in Canada: Preparing for Future Human Resource Challenges

Tue, 15 May 2012 15:33:00 -0500

Tourism Week in Canada, May 14-20, 2012, provides an opportunity to recognize the importance of the tourism sector to Canada’s economy and to acknowledge the dedicated and talented professionals who work in tourism and hospitality across the country. It is also a time to reflect on the present and future challenges facing Canada’s tourism businesses, and develop strategies to ensure that a strong, growing and sustainable tourism sector will continue to benefit all Canadians in the future.

International Food and Beverage Manager Meeting

Tue, 01 May 2012 15:14:00 -0500

In Montreal on March 22 - 24, the CTHRC met with 19 Food and Beverage Managers from all around the world to review a draft of the emerit Food & Beverage Management International Competency Standard. The lively meeting generated invaluable feedback to move the standard forward, and the level of engagement demonstrated by participants is promising for the successful promotion of emerit across the world.

CATT Provincial Meeting – Prince Edward Island

Tue, 01 May 2012 15:07:00 -0500

The CTHRC travelled to Prince Edward Island on March 28-31 to meet with Canadian Academy of Travel and Tourism (CATT) teachers on the Island. Five of seven CATT schools were represented at the meeting, as well as a representative from the Department of Education. This professional development activity gave teachers opportunities to network and share ideas, while opening the doors to future collaboration.

CTHRC at the Canadian Special Event Meeting Expo

Tue, 01 May 2012 14:54:00 -0500

On March 28 – 29, the CTHRC attended the Canadian Special Event Meeting Expo (CSEME) in Toronto to raise awareness of emerit Event Coordinator, Event Manager, and Certified Event Management Professional training and certification. CSEME participants were particularly interested in National Occupational Standards, training products, and CTHRC research materials.

CATT Provincial Meeting – Manitoba

Tue, 01 May 2012 14:20:00 -0500

On March 19 – 20, the CTHRC connected with CATT schools in Manitoba. Representatives from Manitoba Tourism Education Council (MTEC) and Red River College also attended the meeting, which allowed all participants to learn more about what the others had to offer and potentially open doors to new opportunities for collaboration.

Certified Event Management Professional Advisory Meeting

Tue, 01 May 2012 14:14:00 -0500

Event management professionals from around the world gathered in Ottawa on March 19 – 20 to make recommendations on policies and procedures for international certification program administration and governance, and to review and validate the International Events Qualification Framework. Participants were enthusiastic about developing a comprehensive international career path for practitioners in the field.

Hotel Association of Canada (HAC) Conference

Tue, 01 May 2012 14:07:00 -0500

From March 5 – 7, the CTHRC attended the Hotel Association of Canada (HAC) conference, which included the Online Revealed Canada event and the Canadian Tourism Marketing Summit. Event participants were especially interested in learning more about the upcoming 2012 HR Forum, emerit training and certification products, and CTHRC’s Labour Market Information.

Orientation Kit Workshop

Tue, 01 May 2012 14:01:00 -0500

On February 23, a group of 22 Employment Service Providers (ESP) from Ontario came to Ottawa to learn about the Tourism Employment Kit, an online orientation kit that directs ESPs to the CTHRC’s resources. The CTHRC gained valuable feedback, and ESPs agreed that the CTHRC’s tools were valuable and that they will help their clients secure employment.

Retail Sales Associate Industry Validation Committee Meeting

Tue, 01 May 2012 13:51:00 -0500

In February, the CTHRC hosted an Industry Validation Committee meeting to validate testing criteria for the Retail Sales Associate (SAA) certification. Ten participants from various types of retail outlets across Canada attended the meeting in Ottawa where they contributed valuable feedback that will ensure that testing accurately reflects the day-to-day realities of SAA duties.

Labour Force Survey Highlights – March 2012

Thu, 19 Apr 2012 09:56:00 -0500

In March 2012, the unemployment rate in the tourism sector was 6.7%, down 1.6% from the rate reported in March 2011 (8.3%). In the Canadian economy overall, employment increased by 82,000 in March bringing the (seasonally adjusted) unemployment rate down 0.2 percentage points to 7.2%. Compared with 12 months earlier, employment in the Canadian economy was up 1.1%. Almost all of this growth was in full-time employment (+1.3%).

emerit Hospitality Training Takes Flight

Mon, 16 Apr 2012 14:25:00 -0500

IATA Training and Development Institute Chooses emerit to Supply Hospitality Training Worldwide (OTTAWA, ON - April 16, 2012) The Canadian Tourism Human Resource Council (CTHRC) is honoured to partner with the International Air Transportation Association (IATA) Training and Development Institute to supply world class emerit hospitality training to markets worldwide. An international association of airlines, IATA promotes safe, regular, and economical air transport for citizens all over the world. It connects members of the air transport industry and facilitates global collaboration within the industry. The IATA Training and Development Institute (ITDI) offers a wide range of professional training options to employees of air transport enterprises, international students, and individuals starting their career. When the Institute identified the need for a hospitality training program, a search for training solutions discovered emerit. With emerit’s “for industry, by industry” product development philosophy, ITDI decided it was the right solution.

Labour Force Survey Highlights - February 2012

Thu, 05 Apr 2012 13:26:00 -0500

In February 2012, the unemployment rate in the tourism sector was 7.3%, down 1.1% from the rate reported in February 2011. In the Canadian economy overall, a decline in the number of people searching for work pushed the (seasonally adjusted) unemployment rate down 0.2 percentage points to 7.4%. Within the tourism industry groups, employment levels in food & beverage services, and recreation & entertainment increased in comparison to February 2011, while higher unemployment was recorded in accommodations. The rate recorded in transportation industries was virtually unchanged.

Alberta Serving Agency Using FAST Self-Assessment Tool with Newcomers to Canada

Mon, 26 Mar 2012 11:05:00 -0500

The Canadian Tourism Human Resource Council (CTHRC) and the Calgary Catholic Immigration Society (CCIS) have agreed to extend an existing Memorandum of Understanding to the end of 2012. CCIS will continue using CTHRC’s self assessment tool Finding and Applying your Skills in Tourism (FAST) in its program offerings.

CTHRC Welcomes International Industry Experts for Global Advisory Committee Meetings

Mon, 19 Mar 2012 14:42:00 -0500

The Canadian Tourism Human Resource Council is extremely excited to be hosting two meetings of industry professionals who have been working on two important international projects. Members of the Global Advisory Committee for the Certified Event Management Professional (CEMP) and International Events Qualifications Framework will be meeting in Ottawa, March 19th and 20th, and the Food and Beverage Manager International Competency Standards Global Advisory Committee will gather in Montréal, from March 22nd to 24th.

The CTHRC Hosts Several Industry Validation Committee Meetings in February

Thu, 08 Mar 2012 13:22:00 -0600

The CTHRC was pleased to host several Industry Validation Committee meetings in February.

Progress on Pilot Project to Develop a Tourism Investment Module of the Tourism Satellite Account

Thu, 08 Mar 2012 13:13:00 -0600

On January 27th 2012, Scott Meis met with members of the Tourism and Small Business Branch of Industry Canada and the Statistics Canada National Income and Expenditure Accounts for a second progress report review meeting on the pilot project to develop a Tourism Investment Module of the Tourism Satellite Account in order to compile investment data on the tourism sector for benchmark year 2007.

CTHRC Meets With Nunavut Department of Economic Development & Transportation

Thu, 08 Mar 2012 00:00:00 -0600

In February 2012, representatives from the Nunavut Department of Economic Development & Transportation (NDEDT) met with the CTHRC to learn more about emerit products and programs.

CTHRC Presents Award Recognizing Leadership in Human Resources at the Hotel Association of Canada’s Hall of Fame Awards of Excellence

Tue, 06 Mar 2012 14:42:00 -0600

TORONTO, ON – The Westin Ottawa, managed by Starwood Hotels and Resorts, graciously accepted the Hotel Association of Canada’s (HAC) Human Resources Award at the annual awards luncheon on Tuesday. Sponsored by the Canadian Tourism Human Resource Council (CTHRC), this award recognizes an individual, team, or property whose human resource practices rank them among the ‘new generation of leaders’ in Canada’s lodging industry.

Labour Force Survey Highlights January 2012

Mon, 13 Feb 2012 14:38:00 -0600

In January 2012, the unemployment rate in the tourism sector was 7.9%, which was virtually unchanged from the rate reported in January 2011. In the Canadian economy overall, the (seasonally adjusted) unemployment rate was 7.6%. Within the tourism industry groups, employment in accommodations, and recreation & entertainment increased in comparison to January 2011, while no change was recorded in food and beverage services. Travel services saw the largest year-over-year change in the unemployment rate (+4.6%). On a Provincial basis, tourism unemployment rates ranged from 5.3% in Alberta and Saskatchewan to 27.7% in PEI.

Industry Canada Releases Financing Profile of Small and Medium-Sized Tourism Businesses

Wed, 01 Feb 2012 10:56:00 -0600

The Canadian Tourism Human Resource Council (CTHRC) is pleased to announce that the Small Business Branch of Industry Canada has released A Small Business Financing Profile focused on the tourism sector. The CTHRC was pleased to provide its expertise and advice throughout the development of the study, and Scott Meis, CTHRC’s Special Advisor on Evaluation and Research, is cited as an external reviewer of the study.

CTHRC Explores Opportunities with Algonquin College’s Workforce and Personal Development Institute

Thu, 26 Jan 2012 09:22:00 -0600

In January, the CTHRC met with a representative from the Workforce and Personal Development Institute at Algonquin College. The Institute is interested in developing new courses for currently enrolled students and the general public that provide opportunities to earn industry credentials. The CTHRC provided an overview of the emerit training and certification programs and suggested some options that might suit the Institute’s model and target market. Discussions will continue once the Institute has had a chance to further review the emerit programs.

CTHRC Meets with l’Institut de l’événment in Montréal

Thu, 26 Jan 2012 09:13:00 -0600

In January, CTHRC staff met with representatives of the Institut de l’événement (IDÉ) in Montréal. One of the IDÉ representatives is an events professional and participated in the development of the Event Management International Competency Standards (EMICS). IDÉ has partnered with the Institut de Tourisme et d’hôtellerie du Québec (ITHQ) to develop and deliver an event management program based on EMICS for working events professionals. The meeting provided an opportunity to learn about the program and to discuss opportunities to link students in the program to the emerit CEMP certification program.

CTHRC Participates in Meeting of the Technical Committee on Cultural Statistics

Thu, 26 Jan 2012 09:05:00 -0600

In January, CTHRC staff attended a meeting of the Technical Committee on Cultural Statistics to discuss the current and future data and project situation of Phase III of the project to develop a Culture Satellite Account for Canada. The information provided will assist the project managers in determining the future applications and evolution of the project in a changing financial, organizational, and government policy environment.

CTHRC Delivers Workshops to Immigrant Serving Agencies across Canada

Mon, 23 Jan 2012 10:27:00 -0600

In late 2011 and early 2012, the CTHRC, in collaboration with its provincial partners, delivered specially developed workshops in the Maritime and Prairie Provinces. The workshops were aimed at Employment Service Providers, especially Immigrant Serving Organizations, and focused on preparing Internationally Trained Workers for entering the Canadian workforce. The program consisted of a needs assessment as well as an introduction to relevant CTHRC tools and resources, including Finding and Applying your Skills in Tourism (FAST), Canadian Workplace Essentials, emerit training and professional certification, and the Ready-to-Work Program.

Labour Force Survey Highlights December 2011

Thu, 12 Jan 2012 10:23:00 -0600

In December 2011, the unemployment rate in the tourism sector was 6.0%. This was 1.1% lower than the rate reported in December 2010. In the Canadian economy overall, employment gains were seen in part-time and self-employment. However, more people entered the labour force during the time period, which resulted in a (seasonally adjusted) unemployment rate of 7.5%. Over the past 12 months, employment growth in Canada totalled 1.2%, but nearly all of the gains were recorded in the first half of the year.

CTHRC and Conference Board of Canada Consult with Tourism Businesses

Fri, 06 Jan 2012 10:08:00 -0600

In November 2011, as part of the Tourism Labour Supply and Demand Project, representatives of the CTHRC and the Conference Board of Canada conducted 12 focus groups with stakeholders from Canada’s tourism sector. In total, 88 business representatives attended these meetings to discuss how the current economic environment was affecting revenues and their ability to find employees. The information they provided will be used to adjust the Conference Board’s preliminary projections of labour supply and demand so that they accurately reflect the growth in demand for tourism products and the availability of labour.

Ontario Tourism Education Corporation to Lead Workforce Development Strategy Project

Tue, 20 Dec 2011 09:11:00 -0600

The Ontario Tourism Education Corporation (OTEC) has been contracted by the Tourism Industry Association of Ontario to create a provincial Tourism Workforce Development Strategy. The CTHRC would like to congratulate OTEC, its partner human resource organization in Ontario, as they begin work on this important project being funded through the Tourism Development Fund and the Ministry of Tourism and Culture.

Labour Force Survey Highlights - November 2011

Tue, 13 Dec 2011 08:53:00 -0600

In November 2011, the unemployment rate in the tourism sector was 6.5%. This was 1% lower than the rate reported in November 2010. In the Canadian economy overall, a notable employment decrease brought the (seasonally adjusted) unemployment rate up to 7.4%. Despite recent declines, employment was up 1.2% compared to November 2010.

CTHRC Delivers Presentation to Tourism Educators

Mon, 12 Dec 2011 12:42:00 -0600

At the CTHRC Educators’ Partners Meeting in Charlottetown, PEI in November, CTHRC staff delivered a presentation entitled “Labour Market Information: An Opportunity for Educators”, which included a historical overview of the CTHRC’s work around Labour Market Information (LMI). The Council was able to showcase its LMI to more than 25 representatives of college and university tourism programs throughout Canada. A constructive discussion of increased cooperation to enhance the use and benefits of CTHRC’s LMI assets followed the presentation.

CTHRC Continues Work to Enhance Postsecondary Tourism Programs

Mon, 12 Dec 2011 12:39:00 -0600

As a side meeting to the CTHRC Tourism Educators’ Partners Meeting in November, the CTHRC met with a representative of the University of Guelph School of Hospitality and Management to discuss their proposal to develop two new advanced education programs in tourism and hospitality. Areas of discussion included improved connections between CTHRC’s Labour Market Research Program and the coverage of tourism human resource management issues and associated Labour Market Information on tourism employment and labour characteristics in new tourism program curricula.

CTHRC Continues Collaboration with Industry Canada

Mon, 12 Dec 2011 12:34:00 -0600

In November, the CTHRC had conversations and with Andrea Pierce, Economist of the Small Business and Tourism Branch of Industry Canada, to discuss the appropriate terminology to use in describing new information emerging from custom data tabulations on small and medium size businesses in the tourism sector in Canada, as identified by the Canadian Tourism Satellite Account. This built on previous discussions at the Travel and Tourism Research Association Conference held in London, Ontario in June, 2011.

10th Annual Tourism & Hospitality HR Forum Had People Dancing and Singing…Literally

Fri, 02 Dec 2011 14:33:00 -0600

Over a year ago, the great folks at the Tourism Industry Association of Prince Edward Island (TIAPEI) guaranteed the organizers of the HR Forum (the Canadian Tourism Human Resource Council) perfect weather and unsurpassed hospitality, and they delivered on both in spades. Under beautiful blue skies and mild weather, 140 delegates came together to hear innovative new approaches to HR, inspiring stories of challenges overcome, and an agenda packed with HR takeaways for their own operations. This year’s Forum kicked off with a reception at the Rodd Charlottetown, where delegates were welcomed by Don Cudmore, Executive Director of TIAPEI, and HR Forum Master of Ceremonies Dean Sockett, Director of Human Resources, Keg Restaurants Ltd. Turnout was great and delegates were excited for the first day of content.

White Point Beach Resort Receives National Award for Tourism Excellence in Human Resource Development

Fri, 25 Nov 2011 09:00:00 -0600

(Ottawa, Ontario – November 25, 2011) Nova Scotia’s White Point Beach Resort took home the top prize for Human Resource Development at the Tourism Industry Association of Canada’s Tourism Leadership Summit. The award, which was presented by Canadian Tourism Human Resource Council (CTHRC) President Wendy Swedlove, recognizes a business that has demonstrated a commitment to professionalism in the Canadian tourism workforce through professional recognition, training, and excellence in human resource management.

Labour Force Survey Highlights - October 2011

Mon, 14 Nov 2011 14:44:00 -0600

In October 2011, the unemployment rate in the tourism sector was 5.8%. This was 1.0% lower than the rate reported in October 2010. In the Canadian economy overall, losses in full-time jobs brought the (seasonally adjusted) unemployment rate up slightly to 7.3%. Despite this loss, full-time employment has increased by 226,000 jobs (+1.6%) since October 2010.

Rodd Hotels & Resorts Sales Manager is 15,000th emerit® Certified Professional

Tue, 08 Nov 2011 15:22:00 -0600

Please join the Canadian Tourism Human Resource Council (CTHRC) and the Tourism Industry Association of Prince Edward Island (TIAPEI) as we celebrate an important milestone at the 10th Annual Tourism HR Forum at Prince Edward Island’s Rodd Charlottetown Hotel November 14-16, 2011. Rodd Hotels & Resorts’ Lori MacKinnon is the 15,000th emerit Tourism Certified Professional, having successfully completed the requirements of the certification program for Sales Manager. Lori will be the guest of honour at a luncheon on Wednesday, November 16 at the HR Forum, where her accomplishment will be celebrated.

Labour Force Survey Highlights September 2011

Mon, 17 Oct 2011 14:51:00 -0500

In September 2011, the unemployment rate in the tourism sector was 5.9%. This was 0.9% lower than the rate reported in September 2010. In the Canadian economy overall, the (seasonally adjusted) unemployment rate was 7.1%. This was the lowest rate recorded since December 2008. Since September 2010, total employment in Canada has grown by 294,000 jobs, primarily in Ontario and Alberta. Over this period, full-time employment increased while part-time work declined.

Hotel Association of Canada Hall of Fame Awards of Excellence – Call for Nominees

Fri, 14 Oct 2011 14:14:00 -0500

The Human Resources Award Recognizes an Individual or Company with Exemplary HR Practices The Hotel Association of Canada (HAC) is now accepting nominations for the 2011 Hall of Fame Awards of Excellence. Information about all the awards, eligibility criteria, and nomination forms are available on the HAC website. Applications must be submitted by Monday, November 28, 2011 at 5:00 p.m. EST.

Federal Tourism Strategy Officially Launched

Thu, 06 Oct 2011 00:00:00 -0500

On October 6, 2011, the Honourable Maxime Bernier, Minister of State (Small Business and Tourism), officially launched the Federal Tourism Strategy. The Federal Tourism Strategy will help position Canada to take advantage of tourism growth opportunities, to increase tourism revenues, to create jobs in all regions of Canada, and to support an internationally competitive tourism sector. The strategy is the result of extensive industry consultations and a collaborative approach among some 15 government departments and agencies.

World Tourism Day Celebrates Cultural Understanding Through Travel

Tue, 27 Sep 2011 09:22:00 -0500

The World Tourism Organization (UNWTO) recognizes September 27 as World Tourism Day, a day dedicated to raising the awareness of the importance of tourism to the global community and its social, cultural, political, and economic value. The theme for World Tourism Day 2011 is Tourism– Linking Cultures. In 2010, 940 million tourists travelled outside of their home country; this incredible amount of international travel serves to introduce people to unfamiliar cultures and helps foster global understanding and increased tolerance of different traditions. The economic importance of the tourism sector in Canada is undeniable. Tourism is a growth engine and a job generator even in times of economic uncertainty, in every community, in all regions of the country. It generates $74 billion in economic activity annually and employs more than 1.6 million people– one in ten Canadian workers. The demand for tourism goods and services is expected to continue to rise as tourists from emerging markets such as China, India and Brazil begin travelling abroad in greater numbers. Despite these impressive facts, the Canadian tourism sector faces real and growing human resource challenges that must be addressed now to ensure its sustainability and continued competitiveness.

Labour Force Survey Highlights August 2011

Wed, 21 Sep 2011 09:07:00 -0500

In August 2011, the unemployment rate in the tourism sector was 6.2%. This was 0.9% lower than the rate reported in August 2010. In the Canadian economy overall, the (seasonally adjusted) unemployment rate was 7.3%.

Workplace Matters Panel Continues to Inform CTHRC Research Activities

Wed, 24 Aug 2011 15:42:00 -0500

Tourism businesses are encouraged to participate in this important online forum In 2008, as part of its ongoing efforts to improve the quality of the Canadian tourism labour force, the CTHRC developed an online forum to gather and share information related to human resource practices in the tourism sector in Canada. Since then, the Workplace Matters panel has grown to include over 600 tourism business owners and human resource personnel. Panel members respond to short monthly surveys allowing the CTHRC and its provincial partners to receive timely feedback from tourism businesses and industry HR representatives. The opinions and expertise provided by the panel members help the CTHRC identify and respond to the operational and occupational issues that are currently impacting the workforce, or will affect human resources in the tourism sector in the future. Input from the Workplace Matters panel has been instrumental in several research projects conducted by the Council.

CTHRC Partnering to Conduct Hotel Executive Compensation Study

Fri, 19 Aug 2011 12:49:00 -0500

As Canada’s sector council for the tourism industry, with experience in conducting compensation studies, the Canadian Tourism Human Resource Council (CTHRC) was asked to sit on the advisory board to provide input on the HVS Executive Search compensation survey of hotel properties in Canada. HVS has conducted wage and salary surveys in the United States for several years, and this survey marks their first foray into the Canadian market. The goal of the study is to review total rewards and provide benchmarking and best practice analysis for executive compensation trends and practices at Canadian hotel properties. Having just released the 2010 Tourism Sector Compensation Survey, which looks at front-line occupations, the CTHRC is pleased to assist with this complementary study which is focused on management positions.

Labour Force Survey Highlights July 2011

Thu, 18 Aug 2011 15:19:00 -0500

In July 2011, the unemployment rate in the tourism sector was 5.8%, down slightly from the rate recorded one year ago. Following three consecutive months of increases, total employment in Canada was little changed in July. The (seasonally adjusted) unemployment rate declined slightly to 7.2%, as fewer people, especially younger students, participated in the labour market.

CTHRC Meets with the Barbados Liaison Service

Thu, 18 Aug 2011 14:37:00 -0500

Organization assists Canadian businesses find and employ Barbadian workers The Canadian Tourism Human Resource Council (CTHRC) recently met with the Barbados Liaison Service (BLS) to discuss how the service can assist employers in the Canadian tourism sector. Created through the cooperation of the governments of Canada and Barbados, the BLS is an agency of the Barbados Ministry of Labour and Social Security with over forty years experience in the recruitment, selection and placement of Barbadian temporary foreign workers in Canada.

Cambridge Suites Hotel Halifax’s Experiences with Ready-to-Work Graduates

Thu, 18 Aug 2011 13:23:00 -0500

Strong Partnership is Central to Ready-to-Work Partnerships have been the key to the success of the Ready-to-Work program in Nova Scotia. Those contributing to make the Cambridge Suites’ experience so positive were the Nova Scotia Tourism Human Resource Council (NSTHRC), the Canadian Tourism Human Resource Council (CTHRC), Reachability, The WorkBridge Association and other Nova Scotia tourism employers. The standard Ready-to-Work program offered by NSTHRC runs for five weeks, and in this time, students can also complete two national CTHRC emerit certificates: Tourism Essentials and Canadian Workplace Essentials. In addition, they can add several provincial and program-specific certificates to their portfolios: Superhost Atlantic, Serve Right Responsible Beverage Service, Stress Management, Time Management, Basic Budgeting, Workplace Etiquette, First Aid/CPR (cardiopulmonary resuscitation), Tourism WHMIS (Workplace Hazardous Materials Information System), Food Handlers, Professionalism, Basic Communication Skills and Job Readiness.

CTHRC Proposes New Partnership at Tourism Research Partners Forum

Thu, 21 Jul 2011 09:22:00 -0500

In June, the Canadian Tourism Human Resource Council (CTHRC) attended the Tourism Research Partners Forum in Toronto, Ontario and presented a partnership proposal for the development of a Provincial Territorial Human Resource Module of the Tourism Satellite Account.

Labour Force Survey Highlights June 2011

Thu, 21 Jul 2011 09:15:00 -0500

In June 2011, the unemployment rate in the tourism sector was 5.9%, which is essentially unchanged from the rate recorded one year ago, and is lower than the unemployment rate in the economy as a whole. In Canada, the (seasonally adjusted) unemployment rate was 7.4%. Over the past 12 months, employment has grown by 1.4% (238,000 jobs).

CTHRC Presents at International Labour Organization Seminar

Thu, 21 Jul 2011 09:07:00 -0500

For three days in June, the Canadian Tourism Human Resource Council (CTHRC) attended, moderated and presented a Canadian case study at the International Labour Organization Seminar: Measurement of Employment and Decent Work in the Tourism Industries in Indonesia that was held in Jakarta, Indonesia.

CTHRC Brings Together Canadian Tourism Businesses for Consultations

Tue, 19 Jul 2011 10:39:00 -0500

The Canadian Tourism Human Resource Council (CTHRC), in partnership with Delta Hotels and Resorts, recently undertook an extensive industry consultation process to evaluate the effectiveness of its emerit tourism training brand. Nine meetings were held across Canada, involving nearly one hundred participants representing tourism stakeholders, including both users and non-users of emerit. The goal of these sessions was to ensure that emerit offers the right resources in the right format to meet the unique human resource needs of tourism businesses as labour shortages return to the sector.