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	<title>Computing and Communication Services » News</title>
	
	<link>http://www6.carleton.ca/ccs</link>
	<description>Carleton University</description>
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		<title>Phishing Attempt:  “Re-Validate Your MailBox”</title>
		<link>http://www6.carleton.ca/ccs/2013/phishing-attempt-re-validate-your-mailbox</link>
		<comments>http://www6.carleton.ca/ccs/2013/phishing-attempt-re-validate-your-mailbox#comments</comments>
		<pubDate>Fri, 24 May 2013 14:10:41 +0000</pubDate>
		<dc:creator>kellycallan</dc:creator>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Phishing Attempt]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13470</guid>
		<description><![CDATA[If you have received an email with the subject of  &#8216;Re-Validate Your MailBox&#8217;  do not click on the link in the body of the message, do not provide your email account details, and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on the link or [...]]]></description>
				<content:encoded><![CDATA[<p>If you have received an email with the subject of  &#8216;Re-Validate Your MailBox&#8217;  do not click on the link in the body of the message, do not provide your email account details, and do not reply to it. This is a phishing email and should be deleted immediately.</p>
<p>If you have already clicked on the link or responded to this email, please <a href="https://connect.carleton.ca/newuser.html">change your password </a>immediately.</p>
<p><strong>How can you tell if an email is a phishing attempt?</strong></p>
<ul>
<li>It asks you for your password or directs you to a webform asking for your password</li>
<li>The subject line is in all caps</li>
<li>There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below&#8221;</li>
<li>There are spelling or grammatical errors in the email</li>
</ul>
<p><strong>How you can reduce Spam?</strong></p>
<ul>
<li>Do not open an email that looks like Spam.</li>
<li>Just delete it. Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.</li>
</ul>
<p><strong>Do not reply to a Spam message.</strong></p>
<p>Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.</p>
<p><strong>Do not make your e-mail address available on web pages.</strong></p>
<p>Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.</p>
<p><strong>Guard your e-mail address carefully.</strong></p>
<p>Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/phishing-attempt-re-validate-your-mailbox/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The New Standard on Accessibility, with David Berman</title>
		<link>http://www6.carleton.ca/ccs/2013/the-new-standard-on-accessibility-with-david-berman</link>
		<comments>http://www6.carleton.ca/ccs/2013/the-new-standard-on-accessibility-with-david-berman#comments</comments>
		<pubDate>Tue, 21 May 2013 14:41:01 +0000</pubDate>
		<dc:creator>marykathrynroberts</dc:creator>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Websites]]></category>
		<category><![CDATA[AODA]]></category>
		<category><![CDATA[Web Services]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13440</guid>
		<description><![CDATA[Join the “studio audience” May 31 for a live taping of the first couple of episodes of “The New Standard on Accessibility” webinars with David Berman. Attendance is free, but there are only 70 seats available. Date: Friday, May 31 Time: 9:15 &#8211; 11:30 Location: Southam Hall, Room: 624 The university is producing a series [...]]]></description>
				<content:encoded><![CDATA[<p>Join the “studio audience” May 31 for a live taping of the first couple of episodes of “The New Standard on Accessibility” webinars with David Berman. Attendance is free, but there are only 70 seats available.</p>
<ul>
<li>Date: Friday, May 31</li>
<li>Time: 9:15 &#8211; 11:30</li>
<li>Location: Southam Hall, Room: 624</li>
</ul>
<p>The university is producing a series of webinars based on David ’s full day course (which you can also attend June 21 in the River Building. Contact READ for special pricing).</p>
<p>For more information and to register, please visit <a href="http://events.carleton.ca/the-new-standard-on-accessibility" target="_blank">events.carleton.ca/the-new-standard-on-accessibility</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/the-new-standard-on-accessibility-with-david-berman/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>WebCT is Now Retired</title>
		<link>http://www6.carleton.ca/ccs/2013/webct-is-now-retired</link>
		<comments>http://www6.carleton.ca/ccs/2013/webct-is-now-retired#comments</comments>
		<pubDate>Mon, 13 May 2013 13:52:48 +0000</pubDate>
		<dc:creator>marykathrynroberts</dc:creator>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Summer 2013]]></category>
		<category><![CDATA[Websites]]></category>
		<category><![CDATA[cuLearn]]></category>
		<category><![CDATA[LMS]]></category>
		<category><![CDATA[WebCT]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13382</guid>
		<description><![CDATA[The EDC and CCS are pleased to report that on May 10th, Carleton retired WebCT. While WebCT has served Carleton well in the past, the product is at the end of its life cycle and will no longer be updated.  After an extensive review and evaluation, cuLearn was selected as Carleton’s new Learning Management System [...]]]></description>
				<content:encoded><![CDATA[<p>The EDC and CCS are pleased to report that on May 10th, Carleton retired WebCT.</p>
<p>While WebCT has served Carleton well in the past, the product is at the end of its life cycle and will no longer be updated.  After an extensive review and evaluation, cuLearn was selected as Carleton’s new Learning Management System and was introduced to the campus in Spring 2012.</p>
<p>In preparation, all core course content has been migrated from WebCT to cuLearn, however instructors have to request access.<a href="http://www.carleton.ca/culearnsupport/course-migration/" target="_blank">  Find out more about content migration and access to older course content</a>.</p>
<p>Need help transitioning to cuLearn?  The EDC is there to help with a variety of <a href="http://www.carleton.ca/edc/educational-technology/culearn-training/" target="_blank">training sessions and workshops</a>.</p>
<p>Learn more about the <a href="http://www6.carleton.ca/ccs/all-services/websites/culearn/">transition to cuLearn</a>.</p>
<p><strong>Students</strong>: are you writing a deferred exam in June?   You will still have access to your course material on WebCT until May 17.  <a href="http://www6.carleton.ca/ccs/webct-and-deferred-exams/">Learn more about accessing your WebCT course material</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/webct-is-now-retired/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Phishing Attempt:  Re:  Mail Compromise Verification To All Staff/Student/Employee</title>
		<link>http://www6.carleton.ca/ccs/2013/phishing-attempt-re-mail-compromise-verification-to-all-staffstudentemployee</link>
		<comments>http://www6.carleton.ca/ccs/2013/phishing-attempt-re-mail-compromise-verification-to-all-staffstudentemployee#comments</comments>
		<pubDate>Thu, 09 May 2013 15:25:50 +0000</pubDate>
		<dc:creator>kellycallan</dc:creator>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Phishing Attempt]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13358</guid>
		<description><![CDATA[If you have received an email with the subject of  &#8216;Mail Compromise Verification To All Staff/Student/Employee&#8217;  do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on the link or responded to [...]]]></description>
				<content:encoded><![CDATA[<p>If you have received an email with the subject of  &#8216;Mail Compromise Verification To All Staff/Student/Employee&#8217;  do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately.</p>
<p>If you have already clicked on the link or responded to this email, please <a href="https://connect.carleton.ca/newuser.html">change your password </a>immediately.</p>
<p><strong>How can you tell if an email is a phishing attempt?</strong></p>
<ul>
<li>It asks you for your password or directs you to a webform asking for your password</li>
<li>The subject line is in all caps</li>
<li>There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below&#8221;</li>
<li>There are spelling or grammatical errors in the email</li>
</ul>
<p><strong>How you can reduce Spam?</strong></p>
<ul>
<li>Do not open an email that looks like Spam.</li>
<li>Just delete it. Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.</li>
</ul>
<p><strong>Do not reply to a Spam message.</strong></p>
<p>Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.</p>
<p><strong>Do not make your e-mail address available on web pages.</strong></p>
<p>Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.</p>
<p><strong>Guard your e-mail address carefully.</strong></p>
<p>Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/phishing-attempt-re-mail-compromise-verification-to-all-staffstudentemployee/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>WebCT Retires This Friday</title>
		<link>http://www6.carleton.ca/ccs/2013/webct-retires-this-friday</link>
		<comments>http://www6.carleton.ca/ccs/2013/webct-retires-this-friday#comments</comments>
		<pubDate>Wed, 08 May 2013 15:24:12 +0000</pubDate>
		<dc:creator>marykathrynroberts</dc:creator>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Summer 2013]]></category>
		<category><![CDATA[Websites]]></category>
		<category><![CDATA[cuLearn]]></category>
		<category><![CDATA[WebCT]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13353</guid>
		<description><![CDATA[On May 10th, Carleton will retire WebCT and embrace cuLearn as our sole Learning Management System. While WebCT has served Carleton well in the past, the product is at the end of its life cycle and will no longer be updated.  After an extensive review and evaluation, cuLearn was selected as Carleton’s new Learning Management [...]]]></description>
				<content:encoded><![CDATA[<p>On May 10th, Carleton will retire WebCT and embrace cuLearn as our sole Learning Management System.</p>
<p>While WebCT has served Carleton well in the past, the product is at the end of its life cycle and will no longer be updated.  After an extensive review and evaluation, cuLearn was selected as Carleton’s new Learning Management System and was introduced to the campus in Spring 2012.</p>
<p>In preparation, all core course content has been migrated from WebCT to cuLearn, however you need to request access.  Find out more about <a href="http://www5.carleton.ca/culearnsupport/course-migration/" target="_blank">content migration and access to older course content</a>.</p>
<p>The EDC is offering a number of training sessions and study halls this month to help you prepare for the final stages of the transition to cuLearn.  Find out more at <a href="http://www1.carleton.ca/edc/events/">carleton.ca/edc/events/</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/webct-retires-this-friday/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Convert to VoIP before Sept 1 to avoid Service Fee</title>
		<link>http://www6.carleton.ca/ccs/2013/convert-your-phone-to-voip-before-sept-1-to-avoid-service-fee</link>
		<comments>http://www6.carleton.ca/ccs/2013/convert-your-phone-to-voip-before-sept-1-to-avoid-service-fee#comments</comments>
		<pubDate>Mon, 06 May 2013 14:14:29 +0000</pubDate>
		<dc:creator>marykathrynroberts</dc:creator>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Summer 2013]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[VoIP Migration]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13326</guid>
		<description><![CDATA[Over the past five years, CCS Voice Services has been working with campus administrators to switch to VoIP telephones.   To encourage migration, the $75 service fee associated with converting a standard phone to VoIP was waived. With over 90% of Carleton’s desktop phones converted to VoIP, Voice Services will soon be reinstating this service fee. [...]]]></description>
				<content:encoded><![CDATA[<p>Over the past five years, CCS Voice Services has been working with campus administrators to switch to VoIP telephones.   To encourage migration, the $75 service fee associated with converting a standard phone to VoIP was waived.</p>
<p>With over 90% of Carleton’s desktop phones converted to VoIP, Voice Services will soon be reinstating this service fee.</p>
<p><b>Effective September 1, 2013, the $75 service fee will be reinstated.<br />
</b></p>
<p>If you would like your standard phone converted to VoIP, Voice Services encourages you to do so before September 1<sup>st</sup>.</p>
<p>Please note that the VoIP service is only available to customers located in buildings equipped with the updated Carleton University network.  Jacks on the updated network have grey faceplates and are labelled with bar codes.</p>
<p>To have your phone converted to VoIP or if you have any questions, please <a href="http://www6.carleton.ca/ccs/contact/">contact the CCS Service Desk. </a></p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/convert-your-phone-to-voip-before-sept-1-to-avoid-service-fee/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CCS IT Security: ‘Phishing’ Notices</title>
		<link>http://www6.carleton.ca/ccs/2013/ccs-it-security-phishing-notices</link>
		<comments>http://www6.carleton.ca/ccs/2013/ccs-it-security-phishing-notices#comments</comments>
		<pubDate>Thu, 02 May 2013 18:34:39 +0000</pubDate>
		<dc:creator>marykathrynroberts</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Summer 2013]]></category>
		<category><![CDATA[phishing]]></category>
		<category><![CDATA[security tip]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13311</guid>
		<description><![CDATA[If you receive an email message asking you to provide your userid and password, do not respond to it.  This is a phishing email and should be deleted immediately. Phishing is the criminal process of attempting to gather personal information such as userids, password, and credit or banking details. If you have already responded to [...]]]></description>
				<content:encoded><![CDATA[<p>If you receive an email message asking you to provide your userid and password, <b>do not respond to it</b>.  This is a phishing email and should be deleted immediately. Phishing is the criminal process of attempting to gather personal information such as userids, password, and credit or banking details.</p>
<p>If you have already responded to any email requesting your password, please change your password immediately. Your account may already be in use by a third party to send spam or viruses.</p>
<p>It is Carleton University’s policy to <strong>never</strong> request this kind of information through e-mail.</p>
<p>For more information on protecting yourself online, please visit <a href="http://www6.carleton.ca/ccs/security/">carleton.ca/ccs/security/</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/ccs-it-security-phishing-notices/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Carleton Events Calendar – We Want Your Feedback!</title>
		<link>http://www6.carleton.ca/ccs/2013/carleton-events-calendar-we-want-your-feedback</link>
		<comments>http://www6.carleton.ca/ccs/2013/carleton-events-calendar-we-want-your-feedback#comments</comments>
		<pubDate>Thu, 02 May 2013 18:30:20 +0000</pubDate>
		<dc:creator>marykathrynroberts</dc:creator>
				<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Summer 2013]]></category>
		<category><![CDATA[Websites]]></category>
		<category><![CDATA[events calendar]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13309</guid>
		<description><![CDATA[Web Services and the Department of University Communications are redeveloping the Events Calendar and they want your input!  They are looking for: Things you wouldn’t want to see changed. Things you don’t like about the current Events Calendar. Features you’d like to see in the new Events Calendar. Send us your suggestions via this feedback [...]]]></description>
				<content:encoded><![CDATA[<p>Web Services and the Department of University Communications are redeveloping the <a href="http://events.carleton.ca/" target="_blank">Events Calendar</a> and they want your input!  They are looking for:</p>
<ul>
<li>Things you wouldn’t want to see changed.</li>
<li>Things you don’t like about the current Events Calendar.</li>
<li>Features you’d like to see in the new Events Calendar.</li>
</ul>
<p>Send us your suggestions via this <a href="http://www6.carleton.ca/webservices/2013/carleton-events-calendar-feedback" target="_blank">feedback form on the Web Services website</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/carleton-events-calendar-we-want-your-feedback/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Phishing Attempt Appears to be from Carleton University</title>
		<link>http://www6.carleton.ca/ccs/2013/phishing-attempt-appears-to-be-from-carleton-university-3</link>
		<comments>http://www6.carleton.ca/ccs/2013/phishing-attempt-appears-to-be-from-carleton-university-3#comments</comments>
		<pubDate>Tue, 30 Apr 2013 16:03:38 +0000</pubDate>
		<dc:creator>kellycallan</dc:creator>
				<category><![CDATA[Archive]]></category>
		<category><![CDATA[Employees]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Phishing Attempt]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13302</guid>
		<description><![CDATA[If you have received an email with the subject of  &#8216;UPDATE YOUR CARLETON.CA ACCOUNT (WARNING)&#8217; and appears to be from Carleton University, do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on [...]]]></description>
				<content:encoded><![CDATA[<p>If you have received an email with the subject of  &#8216;UPDATE YOUR CARLETON.CA ACCOUNT (WARNING)&#8217; and appears to be from Carleton University, do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately.</p>
<p>If you have already clicked on the link or responded to this email, please <a href="https://connect.carleton.ca/newuser.html">change your password </a>immediately.</p>
<p><strong>How can you tell if an email is a phishing attempt?</strong></p>
<ul>
<li>It asks you for your password or directs you to a webform asking for your password</li>
<li>The subject line is in all caps</li>
<li>There is a call for immediate action – “download this now” or “confirm you email identity now” or “click on the link below&#8221;</li>
<li>There are spelling or grammatical errors in the email</li>
</ul>
<p><strong>How you can reduce Spam?</strong></p>
<ul>
<li>Do not open an email that looks like Spam.</li>
<li>Just delete it. Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.</li>
</ul>
<p><strong>Do not reply to a Spam message.</strong></p>
<p>Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.</p>
<p><strong>Do not make your e-mail address available on web pages.</strong></p>
<p>Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.</p>
<p><strong>Guard your e-mail address carefully.</strong></p>
<p>Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/phishing-attempt-appears-to-be-from-carleton-university-3/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Connectmail – Apr 22nd – Issues Resolved!</title>
		<link>http://www6.carleton.ca/ccs/2013/connectmail-apr-22nd-issues-resolved</link>
		<comments>http://www6.carleton.ca/ccs/2013/connectmail-apr-22nd-issues-resolved#comments</comments>
		<pubDate>Mon, 22 Apr 2013 14:09:48 +0000</pubDate>
		<dc:creator>kellycallan</dc:creator>
				<category><![CDATA[Archive]]></category>
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		<category><![CDATA[Resolved Outages]]></category>

		<guid isPermaLink="false">http://www6.carleton.ca/ccs/?p=13250</guid>
		<description><![CDATA[Problems were experienced on connectmail this morning, Mon April 22, starting at 5:05 AM.  A restart of services was required and as a result, connectmail service was restored by 9:35 AM.  All mail was queued during this period.  Mail is now being  delivered to all connectmail mailboxes.  No mail has been lost, however clients will experience a [...]]]></description>
				<content:encoded><![CDATA[<p>Problems were experienced on connectmail this morning, Mon April 22, starting at 5:05 AM.  A restart of services was required and as a result, connectmail service was restored by 9:35 AM.  All mail was queued during this period.  Mail is now being  delivered to all connectmail mailboxes.  No mail has been lost, however clients will experience a delay in receiving messages.</p>
<p>CCS Support continues to investigate the root cause.</p>
]]></content:encoded>
			<wfw:commentRss>http://www6.carleton.ca/ccs/2013/connectmail-apr-22nd-issues-resolved/feed/</wfw:commentRss>
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