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    <title>How the cloud is impacting voice of customer (VoC)</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/eFXmIwAzBdg/how_the_cloud_is_impacting_voice_of_customer_voc</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/eFXmIwAzBdg" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/how_the_cloud_is_impacting_voice_of_customer_voc#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <category domain="http://www.customerthink.com/voice_of_customer">Voice of Customer</category>
 <pubDate>Wed, 08 Feb 2012 22:01:24 +0000</pubDate>
 <dc:creator>lpagel</dc:creator>
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  <feedburner:origLink>http://www.customerthink.com/blog/how_the_cloud_is_impacting_voice_of_customer_voc</feedburner:origLink></item>
  <item>
    <title>Top 10 Sales Training Realities versus What You Believed</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/qohtVmMekYs/top_10_sales_training_realities_versus_what_you_believed</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/qohtVmMekYs" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/top_10_sales_training_realities_versus_what_you_believed#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/3">Sales Performance</category>
 <pubDate>Wed, 08 Feb 2012 21:01:48 +0000</pubDate>
 <dc:creator>dave_kurlan</dc:creator>
 <guid isPermaLink="false">274634 at http://www.customerthink.com</guid>
  <feedburner:origLink>http://www.customerthink.com/blog/top_10_sales_training_realities_versus_what_you_believed</feedburner:origLink></item>
  <item>
    <title>B2B Selling Isn’t Black Magic</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/MnhZ9KRb7xc/b2b_selling_isn_t_black_magic</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/MnhZ9KRb7xc" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/b2b_selling_isn_t_black_magic#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/3">Sales Performance</category>
 <pubDate>Wed, 08 Feb 2012 21:01:17 +0000</pubDate>
 <dc:creator>stevensreeves</dc:creator>
 <guid isPermaLink="false">274633 at http://www.customerthink.com</guid>
  <feedburner:origLink>http://www.customerthink.com/blog/b2b_selling_isn_t_black_magic</feedburner:origLink></item>
  <item>
    <title>You Have To Care To Differentiate Your Value</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/741k3xKjTZM/you_have_to_care_to_differentiate_your_value</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/741k3xKjTZM" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/you_have_to_care_to_differentiate_your_value#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/3">Sales Performance</category>
 <pubDate>Wed, 08 Feb 2012 20:00:42 +0000</pubDate>
 <dc:creator>dabrock</dc:creator>
 <guid isPermaLink="false">274631 at http://www.customerthink.com</guid>
  <feedburner:origLink>http://www.customerthink.com/blog/you_have_to_care_to_differentiate_your_value</feedburner:origLink></item>
  <item>
    <title>Spirit's "DOT Unintended Consequences Fee": Inspiring More Unintended Consequences Than Envisioned?</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/O8HLWV3fTQ8/spirits_dot_unintended_consequences_fee_inspiring_more_unintended_consequences_than_envisioned</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/O8HLWV3fTQ8" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/spirits_dot_unintended_consequences_fee_inspiring_more_unintended_consequences_than_envisioned#comments</comments>
 <category domain="http://www.customerthink.com/customer_loyalty_management">Customer Loyalty</category>
 <pubDate>Wed, 08 Feb 2012 18:36:09 +0000</pubDate>
 <dc:creator>Bill Brohaugh</dc:creator>
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  <feedburner:origLink>http://www.customerthink.com/blog/spirits_dot_unintended_consequences_fee_inspiring_more_unintended_consequences_than_envisioned</feedburner:origLink></item>
  <item>
    <title>Likeability, Facebook and Sales Success</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/X55aghhhcpA/likeability_facebook_and_sales_success</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/X55aghhhcpA" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/likeability_facebook_and_sales_success#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/3">Sales Performance</category>
 <pubDate>Wed, 08 Feb 2012 18:00:53 +0000</pubDate>
 <dc:creator>ColleenStanley</dc:creator>
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  <feedburner:origLink>http://www.customerthink.com/blog/likeability_facebook_and_sales_success</feedburner:origLink></item>
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    <title>Customer Loyalty: What It Is And Why It’s Important [Infographic]</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/_qRKqbGo5hA/customer_loyalty_what_it_is_and_why_it_s_important_infographic</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/_qRKqbGo5hA" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/customer_loyalty_what_it_is_and_why_it_s_important_infographic#comments</comments>
 <category domain="http://www.customerthink.com/customer_loyalty_management">Customer Loyalty</category>
 <pubDate>Wed, 08 Feb 2012 17:03:41 +0000</pubDate>
 <dc:creator>AndreyZ</dc:creator>
 <guid isPermaLink="false">274626 at http://www.customerthink.com</guid>
  <feedburner:origLink>http://www.customerthink.com/blog/customer_loyalty_what_it_is_and_why_it_s_important_infographic</feedburner:origLink></item>
  <item>
    <title>Customers take their service needs online – how is your social customer service?</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/BN4LTTJJ-D0/customers_take_their_service_needs_online_how_is_your_social_customer_service</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/BN4LTTJJ-D0" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/customers_take_their_service_needs_online_how_is_your_social_customer_service#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/9">Service and Support</category>
 <category domain="http://www.customerthink.com/taxonomy/term/92">Social Business</category>
 <pubDate>Wed, 08 Feb 2012 17:02:36 +0000</pubDate>
 <dc:creator>jodie_monger</dc:creator>
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  <feedburner:origLink>http://www.customerthink.com/blog/customers_take_their_service_needs_online_how_is_your_social_customer_service</feedburner:origLink></item>
  <item>
    <title>Key to Marketing Automation Success: Process First, then Campaigns</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/5WyLsRC6Big/key_to_marketing_automation_success_process_first_then_campaigns</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/5WyLsRC6Big" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/key_to_marketing_automation_success_process_first_then_campaigns#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/2">Digital Marketing</category>
 <category domain="http://www.customerthink.com/taxonomy/term/42">Enterprise Technology</category>
 <pubDate>Wed, 08 Feb 2012 17:01:27 +0000</pubDate>
 <dc:creator>HJSewell</dc:creator>
 <guid isPermaLink="false">274624 at http://www.customerthink.com</guid>
  <feedburner:origLink>http://www.customerthink.com/blog/key_to_marketing_automation_success_process_first_then_campaigns</feedburner:origLink></item>
  <item>
    <title>10 reasons you’re already behind on your 2012 sales goals</title>
    <link>http://feedproxy.google.com/~r/customerthink/~3/SMPAxC574Cs/10_reasons_you_re_already_behind_on_your_2012_sales_goals</link>
    <description>&lt;img src="http://feeds.feedburner.com/~r/customerthink/~4/SMPAxC574Cs" height="1" width="1"/&gt;</description>
     <comments>http://www.customerthink.com/blog/10_reasons_you_re_already_behind_on_your_2012_sales_goals#comments</comments>
 <category domain="http://www.customerthink.com/taxonomy/term/3">Sales Performance</category>
 <pubDate>Wed, 08 Feb 2012 17:00:54 +0000</pubDate>
 <dc:creator>heinzmarketing</dc:creator>
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  <feedburner:origLink>http://www.customerthink.com/blog/10_reasons_you_re_already_behind_on_your_2012_sales_goals</feedburner:origLink></item>
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