In this ever evolving tech landscape, endpoint security has grown to become a pillar of organizational cybersecurity. With the rise of remote work and more devices accessing corporate networks, endpoints such as laptops, smartphones, and IoT devices are prime targets for cyberattacks.These devices act as gates that provide access to an organization’s data, which when opened is a threat to any organization. For organizational heads, ensuring robust endpoint security is not just a technical challenge, but a strategic priority to protect sensitive data and maintain operational efficiency.

Here are a few essential tips for organizational leaders to enhance endpoint security effectively:

1. Conduct regular endpoint audits

Many organizations face risks from “invisible” endpoints. These are devices that connect to the network but are not accounted for in security protocols. These unmanaged endpoints can become entry points for cyberattacks, exposing sensitive data and systems. Conducting regular audits helps prevent this unmanaged inventory and makes sure device is mapped to an employee.

These audits also help the administrative team profile each endpoint to assess its risk level and ensure compliance with security policies, respective to each organization. By maintaining visibility into all endpoints, organizational heads can ensure that no device goes unmonitored or unsecured.

2. Implement Zero Trust access controls

Traditional perimeter-based security models are no longer sufficient in a world where devices access networks from multiple locations. A Zero Trust approach ensures that no user or device is trusted by default, reducing the risk of unauthorized access. Companies enforce least-privilege access policies by only granting users the permission necessary for their roles. Another way organizations can include Zero Trust access is with multi-factor authentication (MFA) across each endpoint to secure logins. Deploying MFA across all endpoints to secure logins is another way organizations can include zero trust access controls. Zero Trust access controls help safeguard sensitive data by ensuring that every access request is verified before being granted, which is why organizations should prefer this method before any kind of access is given to an employee.

3. Automate patch management

Outdated software is one of the easiest vulnerabilities for attackers to exploit. It’s critical to ensure that every endpoint is running the latest security patches to prevent breaches. A few ways organizations can implement automatic patch management is by investing in automated patch management tools and assigning a dedicated team member or vendor to oversee critical updates and ensure compliance. Automating patch management reduces human error and ensures that your organization stays ahead of emerging threats.

4. Educate employees on endpoint security

Even with advanced tools in place, human error remains one of the leading causes of security breaches. Employees who lack awareness about endpoint security can inadvertently compromise systems through unsafe practices. Conducting regular training sessions on recognizing phishing attempts and using strong passwords is a step in the right direction. Creating clear policies around device usage, software installation, and data sharing, and making sure this information is readily available to employees helps them take more informed decisions. A well-informed workforce acts as an additional layer of defense against endpoint-related risks, and that is how an organization can together stand against prevalent cyberattacks.

Endpoint security is no longer optional. It is a fundamental necessity for safeguarding organizational data and operations. By implementing strategies such as regular endpoint audits, Zero Trust access controls, automated patch management, and deploying advanced protection platforms, organizational heads can ensure their networks remain resilient against evolving threats.

The post Top tips: How to increase your endpoint security appeared first on ManageEngine Blog.

Imagine you are the owner of a bustling casino casually observing the vibrant scene: The clatter of slot machines, wagers are being placed, the cheerful chatter of gamblers, and waiters are serving cocktails. Everything appears normal until, without warning, the machines fall silent. However, it doesn’t stop there. Elevators grind to a halt, parking gates freeze shut, and guests find themselves locked out of their rooms as digital door keys fail to function. Panic sets in as a chilling message appears across every screen: Pay X amount, or this will continue.

This was the grim reality for MGM Resorts, which suffered a devastating cyberattack orchestrated by Scattered Spider, a sophisticated cybercriminal group collaborating with the BlackCat ransomware gang. The aftermath was staggering: Over $30 million in stolen data, an estimated $100 million ransomware demand, and a crippling, 10-day shutdown of affected systems to protect sensitive information.

How did this happen? A web of deceit

The attack wasn’t a brute-force assault but a carefully orchestrated operation. Scattered Spider excels in social engineering, manipulating individuals to gain access. They reportedly targeted employees via LinkedIn, impersonating MGM’s IT help desk and tricking them into resetting passwords. Even with multi-factor authentication (MFA) in place, the hackers bypassed these security measures, possibly through SIM swapping or MFA fatigue techniques, as has been reported in similar incidents.

Here’s how Scattered Spider infiltrated MGM’s network:

1. Social engineering via LinkedIn: The attackers first gathered information about MGM employees on LinkedIn.

2. Impersonation of IT support: Posing as IT help desk staff, they contacted an employee, tricking them into resetting their credentials.

3. Bypassing MFA: Despite MFA protections, the hackers employed SIM swapping techniques to gain access.

4. Escalation and ransomware deployment: Once inside, they rapidly escalated privileges, exfiltrated sensitive data, and deployed ransomware to cripple MGM’s operations.

This attack highlights a harsh reality: Even large enterprises with security protocols in place can fall victim to well-orchestrated cyberthreats. So, how can organizations defend themselves against such sophisticated attacks?

Amid the growing complexity of cyberthreats, relying on disparate security solutions can create a management nightmare for system administrators. What’s needed is a unified solution like Endpoint Central that provides comprehensive management, robust observability, and ironclad security.

Here’s how:

1) Automated patch management and vulnerability management: Casinos and other industries handling sensitive transactions require automated patch updates to eliminate vulnerabilities and reduce reliance on manual security fixes. Endpoint Central automates the deployment of security patches and updates for operating systems and applications, addressing vulnerabilities before attackers can exploit them.

2) Ransomware Protection Plus: Antivirus software alone is no longer enough to defend against evolving threats. Endpoint Central’s Ransomware Protection Plus offers:

• Real-time ransomware detection to identify and stop malicious activities before they spread.

• Immediate threat containment, allowing security teams to terminate ransomware processes or manually remediate infected files.

• Rapid system restoration, enabling quick rollback to a pre-attack state, reducing downtime and operational disruptions.

3) Application control: Legitimate tools like the Windows Intel Ethernet diagnostics driver have become Scattered Spider’s secret weapon in their attacks. Application Control from Endpoint Central blocks unauthorized applications, preventing the execution of malicious software, and also allows you to whitelist approved applications.

4) Device control: Any removable devices or USB devices can be exploited by the threat actors. Device control allows you to restrict the use of such devices, preventing them from being a point of entry for threats.

5) Browser security: Browsers are the entry points for malicious websites and phishing attacks. Browser security helps protect users from these threats by blocking access to known malicious sites and preventing drive-by downloads.

6) Security configuration management: Endpoint Central enforces security baseline configurations and ensures endpoints comply with industry best practices, minimizing security risks. This includes hardening systems by disabling unnecessary services, configuring firewalls, and enforcing strong password policies.

7) Remote access management: With its secure remote access, Endpoint Central allows IT teams to respond quickly to incidents while maintaining strict security controls, without compromising security.

8) User access control: Endpoint Central implements role-based access control (RBAC) to restrict user permissions, preventing unauthorized access to sensitive data. Session monitoring helps track login activities, detect anomalies, and mitigate credential misuse.

9) Data loss prevention (DLP): The DLP module in Endpoint Central prevents unauthorized data transfers that could lead to sensitive information falling into the wrong hands. It also mitigates exfiltration attempts by attackers seeking to steal company data.

10) IT asset management: Knowing what software and hardware you have on your network is essential for security. Asset management helps you identify outdated or vulnerable systems that need patching or replacement.

11) Detailed reports: Its advanced security analytics provide detailed reports on attacks and vulnerabilities, strengthening an organization’s defenses.

12) Backup and recovery: With Endpoint Central, you can regularly back up data, which ensures critical data can be restored if encrypted by ransomware.

By leveraging these capabilities, Endpoint Central empowers organizations to build a strong defense against sophisticated cyberthreats like Scattered Spider, reducing the risk of breaches and minimizing the potential impact of successful attacks.

User education and awareness: Beyond the security tools in place, it’s crucial to educate employees—the first line of defense in any organization—on recognizing phishing attempts and suspicious activities. Regular awareness training strengthens their ability to identify threats and prevent security breaches.

The MGM attack is a wake-up call for businesses worldwide. No industry is immune to cyberthreats, and even the most robust security frameworks can be bypassed by sophisticated attackers. To stay protected, organizations must:

Implement layered security measures
Educate employees on cyber risks
Deploy comprehensive endpoint security solutions
Have a strong incident response plan in place

With Endpoint Central, businesses can prevent, detect, and respond to cyber threats like Scattered Spider, ensuring continuous security and resilience against ransomware and data breaches.

The post Scattered Spider: Weaving an ever expanding web of cybercrimes appeared first on ManageEngine Blog.

This incident has exposed the risks that arise when open access meets an evolving and sophisticated threat landscape—especially when these open models compete with commercial, proprietary counterparts. For developers who champion transparency and collaboration, this is a wake-up call to fortify every layer of their AI development process.

DeepSeek’s wake-up call   

DeepSeek, a notable name in the AI space, found itself in the cross-hairs of attackers leveraging techniques that bypass traditional safeguards. While the details are still emerging, the event underscores a pressing reality: when open-source models mirror the capabilities of proprietary, paid versions, they become attractive targets. Adversaries might exploit vulnerabilities ranging from prompt jailbreaking and data poisoning to model inversion attacks that reveal sensitive training data.

The fallout from such attacks is not limited to financial loss or reputational damage—it shakes the trust that fuels open-source innovation. Organizations developing these models must be proactive, ensuring that robust security practices are embedded in every phase of development.

The double-edged nature of open-source AI   

Open-source AI platforms democratize access and spur rapid innovation. Yet, this openness also creates opportunities for misuse. A few critical vulnerabilities include:

• Jailbreaking techniques: Carefully crafted prompts or exploits can bypass safety protocols, leading to unintended or harmful outputs.

• Data poisoning and back doors: Malicious alterations in training data can introduce hidden functionalities, effectively turning an open model into a Trojan horse.

• Adversarial attacks: Subtle input manipulations might trigger significant deviations in model behavior—changes imperceptible to the human eye but catastrophic in practice.

These risks demand a security-first mindset. Developers must adopt strategies that not only shield their intellectual property but also protect end-users and sensitive data.

Building a robust defense strategy   

To safeguard open-source AI systems, security must be woven into the fabric of every development phase:

1. Integrate secure design principles: From data collection to model deployment, implement practices that anticipate potential vulnerabilities. Consider techniques such as secure multi-party computation, homomorphic encryption, and differential privacy to maintain data confidentiality even during processing.

2. Implement rigorous access controls: Attribute-based access control systems can add a layer of granularity, ensuring that only authorized personnel and systems access critical components of your AI platform.

3. Conduct regular red team exercises: Simulated adversarial attacks can help uncover weaknesses before they’re exploited. This proactive testing should be a staple throughout the AI development life cycle.

4. Maintain data hygiene: Adopt a data minimization strategy to limit the collection and storage of sensitive information. When data is no longer needed, ensure it’s safely disposed of to reduce exposure.

5. Deploy transparent release mechanisms: Automated, secure release processes and verification of model weights can help maintain a clear audit trail, essential for both internal security and compliance with emerging regulations.

Endpoint Central’s role in the security ecosystem   

As organizations work to secure their open-source AI platforms, tools like ManageEngine Endpoint Central serve as crucial allies. Endpoint Central delivers comprehensive endpoint management and security, ensuring that the devices and systems hosting your AI development tools remain secure. Endpoint Central provides an environment where your open-source innovations can thrive without becoming easy targets by automating updates, enforcing access controls, and monitoring for anomalous activity.

In environments where the lines between open and proprietary are increasingly blurred, Endpoint Central’s robust security measures add an extra layer of defense. This integration not only mitigates risks associated with external attacks but also reinforces the internal security practices that are essential for safeguarding intellectual property and sensitive data.

Moving forward with confidence   

DeepSeek’s cyberattack serves as a potent reminder of the stakes involved. For organizations committed to the open-source model, the solution lies in embracing security as a core value rather than an afterthought. By embedding robust practices throughout the AI development life cycle and leveraging advanced tools like Endpoint Central, developers can secure their platforms, protect user data, and continue to innovate with confidence.

Your journey toward a more secure open-source AI ecosystem starts with vigilance, collaboration, and the right technological partnerships. As threats evolve, so too must our defenses—ensuring that innovation remains a force for progress rather than a vector for vulnerability.

Try Endpoint Central free for 30 days and fortify every layer of your open-source development.

The post Guarding open-source AI: Key takeaways from DeepSeek’s security breach appeared first on ManageEngine Blog.

Apple released its new macOS Sequoia 15.0 on Sept. 16, and we at ManageEngine are excited to announce our support from the day of its release. Before we get into the details, let’s look at which devices are eligible for the facelift.

Source: Apple

Endpoint Central users will be able to roll out macOS Sequoia for all of the above devices running macOS 10.13 and above. 

Sequoia was unveiled at WWDC 2024 with a range of features around privacy, security, and its much-awaited Apple Intelligence. With respect to enterprise IT, declarative device management took center stage with enhancements in software management and granular control over browser extensions. Let’s run through a few noteworthy features that will probably come in handy for Mac admins.

Farewell to profile-based user enrollment

macOS Sequoia makes profile-based user enrollment a thing of the past. To onboard employees, admins have to sign in to a Managed Apple account in Settings. The update will also allow admins to map and manage Apple IDs used by end users under a company domain, enabling the devices to move under the scope of supervision.

Managing Safari extensions

To make Safari more enterprise-friendly, Apple brings mindful improvements to its browsers. Apple admins can now extend better control over Safari browsers—from allowlisting extensions to choosing what websites end users can access.

Granular software management

macOS Sequoia introduces a more efficient and secure approach to device management by allowing declarative device management to handle software updates entirely, replacing traditional MDM profiles for managing update restrictions, settings, and commands.

Tamper-proofing critical system components

Apple administrators can now use MDM to install executables, scripts, and configuration files, which are stored in a secure, tamper-resistant location, enhancing system integrity and preventing unauthorized changes to critical system components. This way, essential services with the necessary launch configurations cannot be altered or tampered with.

Deploying or deferring macOS Sequoia with Endpoint Central

Endpoint Central supports macOS Sequoia 15.0 on the day of release starting with product build 11.3.2438.01. Before initiating the OS upgrade, it’s recommended you read the official documentation and create a backup of your Apple machines (preferably using Time Machine). Once completed, you can upgrade Mac devices to macOS Sequoia by deploying the patch with ID 608674. Refer to this document to deploy the update.

If you’d like to postpone the update from being automatically applied, you can either deploy a block configuration, block the OS upgrade, or use scripts to turn off automatic updates. Refer to this document to defer the update.

To learn more about how Endpoint Central can manage and secure your endpoint fleet, request a personalized demo or sign up for a free, 30-day trial. If you’re looking for a dedicated MDM tool, check out ManageEngine Mobile Device Manager Plus.

The post Sequoia spotlight: Deploying the newest macOS with Endpoint Central appeared first on ManageEngine Blog.

In today’s dynamic cyberthreat landscape, traditional security measures are no longer sufficient. Organizations must adopt a comprehensive, layered defense strategy to safeguard their digital assets. This approach, known as Defense in Depth, involves implementing multiple layers of security controls to protect against threats, both internal and external. Leveraging this method ensures that there are multiple fail-safes even in case of a breach.

Cybercriminals, these days, are leveraging advanced tools, AI, and other intelligent techniques to exploit vulnerabilities, making it essential for organizations to stay ahead of the curve. In addition to a strong threat detection and response strategy, proactive security is also increasingly becoming a primary concern for organizations.

Forrester, in its recent Wave for Endpoint Security report, also pointed out similar trends and a shift in focus. Most organizations are focusing on preventing attacks from happening in the first place so they can focus their time, resources, and workforce on understanding and analyzing how the threat penetrated their lines of defense, without having to clean up the mess that’s left after an attack.

Another trend that is increasingly visible is the shift towards the consolidation of security solutions. IT teams are still understaffed, which has pushed them to constantly look for ways to do more with less. So, the integration of adjacent functions like vulnerability assessment and patch management or service desk capabilities and configuration management will give IT teams some leeway in addressing their challenges with the available manpower.

This is just a snippet of what was in The Forrester Wave: Endpoint Security, Q4 2023. In our upcoming webinar, the author of the Wave himself, guest speaker Paddy Harrington, will give us more insights into current trends and how to handle them.

Here’s why you should attend this webinar

Understand the limitations of traditional security measures: Traditional security approaches often fall short in protecting against today’s advanced threats. Our experts will discuss why these methods are inadequate and how modern strategies can fill the gaps.

Learn about proactive security models: Moving from reactive to proactive security is essential for effective threat mitigation. We will explore how to implement proactive measures to anticipate and neutralize potential threats before they cause harm.

Identify and secure key endpoint attack surfaces: Endpoints are prime targets for cyberattacks. You’ll learn about the critical endpoint attack surfaces that require focus and discover strategies to address vulnerabilities effectively.

The importance of detection and response: Attack surface protection alone is not enough. Effective detection and response mechanisms are crucial to identify and mitigate threats in real time. Our webinar will cover best practices for integrating these capabilities into your security strategy.

Leveraging AI in security: AI plays a significant role in enhancing security. We’ll discuss how AI can improve threat detection and response, providing a more robust defense against sophisticated attacks.

Developing a tailored security strategy: Every organization is unique, and so are its security needs. Learn how to develop a tailored security strategy based on your organization’s size, type, and specific requirements.

Insights into ManageEngine’s unified endpoint security: Discover how ManageEngine’s endpoint protection platform integrates attack surface reduction with advanced threat detection and response, delivering a comprehensive security solution.

Meet the experts

This webinar will feature a chat between industry experts Romanus Prabhu Raymond from ManageEngine and guest speaker Paddy Harrington from Forrester. Together, they will provide deep insights and practical advice on building a resilient endpoint security strategy.

Event details

Date: August 27, 2024

Time: 12pm ET | 9:30pm IST

Register now

The post Defense in Depth: Endpoint security strategies to bolster your cyber resilience appeared first on ManageEngine Blog.

At ManageEngine, we believe in letting our customers do the talking—and they’ve spoken!

We are excited to announce that ManageEngine has been recognized as a Gartner® Peer Insights Customers’ Choice in the Voice of the Customer for Unified Endpoint Management Tools 2024. Our commitment to putting our customers first is at the heart of everything we do, and we believe this recognition underscores our commitment to continuously innovate and improve our solution to meet their needs better.

This year’s recognition marks the third time we have received this distinction.

Voice of the Customer for Unified Endpoint Management Tools

The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. In the unified endpoint management tools market, Gartner Peer Insights has published 1,156 reviews and ratings in the 18-month period ending 31 December 2023

ManageEngine is one of the three vendors recognized as a Customers’ Choice receiving 218 reviews, with 89% of users expressing willingness to recommend our solution to others. Our overall average rating of 4.5 out of 5 reflects the satisfaction of our customers, with 94% giving four or five-star reviews. Our product capabilities, deployment process, and sales and support experiences have also been rated 4.5 or above out of 5 by our customers.

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction and ManageEngine is one of them. Explore the report for further insights.

Here’s what our customers are saying

“ManageEngine Endpoint Central is a great tool for my department. It’s feature rich, and offers many different ways to accomplish common tasks. It makes my life easier as an administrator.”
– Sr. systems engineer in IT software (Oct. 2023)

“Endpoint Central has been a crucial tool in helping our IT department manage our fleet. From patch deployment to remote sessions for break/fix, we rely on Endpoint Central everyday for a variety of tasks. Previously, we used several solutions for various tasks, and everything was a mess to keep in order and manage. Endpoint Central replaced those tools and gave us a better way to help our customers.“
– Senior Client Support Specialist in the Education sector (Feb 2024)

“Endpoint Central is way too easy for management of endpoints from single console.“
– Manager, IT security and risk management in transportation (Nov. 2023)

You can read more reviews for ManageEngine Endpoint Central here.

A big thank you

We extend our heartfelt gratitude to our amazing customers for sharing your valuable feedback and reviews, and for allowing us to be part of your journey. Your trust and support has made this possible. Your feedback inspires our innovation, and we are committed to continuously evolving our solutions to meet your business needs.

Here’s to celebrating many more milestones together!

Why we believe your peers choose ManageEngine Endpoint Central

ManageEngine Endpoint Central, is a comprehensive, powerful unified endpoint management and security (UEMS) solution that helps you manage and secure today’s digital workplace across diverse device types and OSs through a unified console and agent.

We support the end-to-end life cycle management of devices and complement it with our security capabilities. Endpoint Central automates the complete endpoint management life cycle from start to finish. Robust remote troubleshooting, self-service capabilities, and proactive analytics help reduce downtime and improve the overall end-user experience.

Join our list of proud customers and elevate your UEM strategy with Endpoint Central today!

______________________________________________________________________________________

Disclaimer

Gartner, Voice of the Customer for Unified Endpoint Management Tools, By Peer Contributors, 7 May 2024

GARTNER is a registered trademark and service mark, and the GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge and PEER INSIGHTS are trademarks and service marks, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from ManageEngine.

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From doubling down on privacy to tighter integration with the ecosystem, Apple announced major updates across its product line-up in its landmark WWDC 2024. Although debuting Apple Intelligence and introduction of Genmojis have rightfully made the headlines, today we’ll bring you up to speed on Apple’s announcements on device management and what it has in store for Apple admins.

Declarative device management takes center stage

Apple stepped up its MDM capabilities when it introduced declarative device management (DDM) in 2022. Ever since, declarative management has grown in popularity, becoming a feature at the WWDC 2023. DDM basically means that MDM servers no longer have to continuously sync with managed devices to apply the desired settings such as installing an app or configuring a policy. Any Apple device can autonomously manage policy enforcements and report its real-time status to the MDM server without constant polling. It is a welcome change to admins who previously lacked real-time visibility and faced scalability issues, especially when it came to managing larger enterprises. This year, Apple announced several capabilities through DDM, making their devices more autonomous and proactive. 

Update management receives granular control

Apple announced improvements in software update management, promising to deliver software updates, commands and queries for iOS 18, iPadOS 18, and macOS completely through declarative device management instead of MDM profiles. Devices can act autonomously–like retrying updates in case of failure due to insufficient storage, low battery, and post the real-time information back to the MDM server. On paper, Apple claims that this update management is more secure, reliable and transparent.

Apple OS beta updates can be managed with MDM

Managing Apple’s beta updates would become less cumbersome, again thanks to DDM. Previously, technicians were required to sign in to the test devices to utilize Apple’s beta updates. With the latest advancement, IT admins should be able to use an MDM tool to remotely enroll the test devices into beta programs without requiring a mandatory Apple ID sign-in. This would also enable automating beta enrollment where an update can be applied to a test device during the first boot up.

Customize and manage extensions

Organizations might require end users to enable or disable particular extensions to secure and streamline the browser experience. Starting from macOS Sequoia and iOS/PadOS 18, admins can manage Safari extensions, from allow-listing and controlling extension behavior (always on/off) to configuring access to webpages. Could this motivate organizations to consider Safari as an enterprise browser over the more popular Chrome? We’ll have to wait and watch.

Improved service configurations

Last year, Apple introduced capabilities for MDMs to automate configurations for Mac services like SSH and Apache. This year, Apple admins are able to install scripts, executables, and remote configurations for launchd files in macOS Sequoia machines. The configuration is installed in a secure path and will be tamper-proof by design. This enables admins to provision essential services such as anti-virus software with the necessary launch configurations that cannot be altered or tampered with.

Lock and hide apps

Apple devices, starting from iOS/iPadOS 18, now allow users to hide and lock apps from their home screen and app drawers respectively. It’s only a matter of time until admins can seamlessly control the hiding and locking of apps on managed devices apart from leveraging enterprise APIs.

Hassle-free Activation lock

You can now turn off Activation lock from Apple Business Manager (ABM) without having to reach out to Apple Support. Previously when devices were (even accidentally) locked out with activation lock, admins had to contact apple support which was painstaking and time-consuming rendering many devices unusable for a significant amount of time. Not any more.

Manage multiple Apple IDs

Apple admins can streamline provisioning of Managed Apple IDs used by employees to ensure Apple IDs created under the company domain are managed by default. Apple also provides options for users to transfer any personal Apple IDs created with a company domain email address and move them to the scope of supervised devices.

Other noteworthy takeaways  

• You can enroll Vision Pro and Watch devices automatically in MDM via ABM.

• Enhancements in Platform SSO.

• Dedicated app for passwords.

• Apple Virtual Machines gets iCloud integration and the Erase All Content and Settings feature.

• Admins can configure 5G private cellular networks (up to 5 eSIMs) which are increasingly gaining popularity.

Our favorite updates

• The end of proofreading tools? Apple Intelligence can now proofread, summarize, and rewrite your content.

• Make your pictures pop with custom emojis and an object remover.

• It figures. iPadOS gets a native calculator app.

• Go native with productivity boosts. macOS 18 requires no third-party split-screen apps.

• You’ve got cash stashed with Apple’s new Tap to Cash.

About ManageEngine Endpoint Central

Endpoint Central is a Unified Endpoint Management solution that manages and secures today’s digital workplace across diverse device types and OSs. It offers end-to-end device life cycle management, consolidated with security capabilities like attack surface management, threat detection and response, and compliance. Robust remote troubleshooting, self-service capabilities, and proactive analytics help reduce downtime and improve the overall end-user experience. Available both on-premises and as a SaaS solution, Endpoint Central is used by more than 25,000 enterprises globally, fitting perfectly into their existing IT infrastructures and enabling interoperability.

The post WWDC 2024: What IT admins need to know appeared first on ManageEngine Blog.

1. IDC MarketScape: Worldwide Unified Endpoint Management Software 2024 Vendor Assessment (doc # US51234224, April 2024)

2. IDC MarketScape: Worldwide Unified Endpoint Management Software for Small and Medium-Sized Businesses 2024 (doc # US51779424, April 2024)

3. IDC MarketScape: Worldwide Unified Endpoint Management Software for Frontline/IoT Devices 2024 Vendor Assessment (doc #US51779324, April 2024)

4. IDC MarketScape: Worldwide Unified Endpoint Management Software for Apple Devices 2024 Vendor Assessment (doc # US51779224, April 2024)

5. IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Devices 2024 Vendor Assessment (doc # US51234324, April 2024)

This is the second year that Zoho Corp. (ManageEngine) has been named a Leader in the IDC MarketScape for Worldwide Unified Endpoint Management Software, UEM for Small and Medium-Sized Businesses, and UEM for Apple reports. We were previously named a Major Player in the 2022 Vendor Assessment for Unified Endpoint Management Software for Frontline/IoT Devices but have been named a Leader in this year’s evaluation. We have been named a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Devices 2024 Vendor Assessment.

Observations from the IDC MarketScape for UEM report:

The IDC MarketScape for Worldwide Unified Endpoint Management Software assessment noted, “While the market share in UEM is consolidating among a few top vendors, there are still dozens of established vendors, as well as new market entrants, with capable products and viable business models yielding customer success and growth. This is because UEM deployments have evolved into multivendor scenarios, with various software products targeting specific device or operational use cases.” Despite this, IDC is also observing an increasing trend of small and medium-sized businesses and enterprises moving towards converging all endpoint management under one UEM solution to reduce costs and multi-console management. Vendors in this market could benefit both from providing overall device management in a single offering and solving niche use cases, ultimately driving value for their customers.

Upon analyzing the trends in the UEM market, the IDC MarketScape for United Endpoint Management Software report urges users to take into account the following while looking to invest long-term in a device management platform:

Integration and interoperability: UEM solutions should be able to fit into the existing IT ecosystem and play well with other adjacent technologies, like ITSM, SIEM, and identity platforms. IT teams must be able to share device-centric data to other platforms and create and run workflows between solutions to truly unify their operations and make the most of their IT investment.

Digital employee experience (DEX): Since the pandemic accelerated digital transformation and fully remote and hybrid work became the new standard, DEX has become paramount in facilitating employee productivity. UEM helps organizations create a seamless digital experience for their employees by provisioning and baselining devices based on employee roles, measuring device performance, and updating and maintaining devices. Hence, organizations must choose a UEM solution that measures DEX-centric parameters and proactively detects and solves device-centric issues that might hamper employee experience.

Breadth of support: Though UEM tools still primarily focus on mainstream devices like PCs, laptops, and smartphones, with the advent and increase in wearables, AR and VR, and IoT devices within office premises and in workspaces, there will be an expectation to include these devices under UEM’s purview as well. It’s better to pick a solution that already supports, or plans to support, the management of such devices.

Why Zoho Corp. (ManageEngine) was named a Leader

According to the IDC MarketScape for United Endpoint Management Software assessment, “ManageEngine UEM has comprehensive endpoint management and security features that cater to a wide range of devices and operating systems. Zoho Corp. (ManageEngine) is working to integrate AI into its integrated workflows, allowing for proactive incident prevention and configuration management. The vendor has a global presence and can scale from SMB customers to very large enterprises.”

The IDC MarketScape for UEM Software also noted, “Companies seeking a UEM solution that ties together with a broader portfolio of IT infrastructure and security products should consider Zoho Corp. (ManageEngine) for its comprehensive endpoint management capabilities and strategic focus on AI and automation. Zoho Corp. (ManageEngine)’s approach to addressing the needs of diverse IT environments makes the company a strong choice, especially for organizations looking to converge security and management platforms and teams.”

Read the excerpt

Get started on your UEM journey with ManageEngine

Endpoint Central enables users to simplify collaboration between various IT functions within the organization. We’ve landed at the forefront of IDC’s evaluation thanks to our unique capability to leverage the vast telemetry collected across our solution to generate insights and drive advanced remediation. As an insight-driven automation platform, Endpoint Central integrates multi-OS management (including IoT and rugged devices), endpoint security, data leak prevention, advanced analytics, and remote control capabilities within a single solution, helping organizations strike a balance between security and end-user experience without overriding their IT budgets.

Download our fully-featured free trial for hands-on experience with Endpoint Central today.

Note: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

The post Zoho Corp. (ManageEngine) recognized as a Leader in five 2024 IDC MarketScape evaluations appeared first on ManageEngine Blog.

Remember the captivating stories you heard growing up? Though we may have graduated to books and then podcasts, the power of storytelling remains. There’s something timeless about the art of storytelling. That’s the spirit behind Endpoint Pulse, your one-stop podcast for all things endpoint management and security.

We embarked on this journey in October 2023, and after months of hard work, we released our first episode in January 2024. Since then, we’ve been dedicated to bringing you insightful episodes regularly.

Endpoint management and security are often underestimated. Many believe that a basic antivirus solution or minimal security measures are enough. However, endpoint management encompasses much more than that, and this is precisely what we aim to highlight. In our episodes, we have the privilege of interviewing tech consultants from around the world. We go beyond the basic antivirus approach by showcasing their experiences, real-life use cases, and instances where endpoint management tools, like Endpoint Central, saved the day.

During our global interviews, we also have the pleasure of meeting some incredible women who are part of our partner teams. While they may be few in number, they are a force to be reckoned with. These women serve as marketing leads or technical account managers, and each year, they are celebrated by their teams. This year, we want to go a step further and share their stories with the world.

As part of our tech podcast, we are launching a “Women in Tech” series where we will interview these amazing women who have overcome numerous challenges to shine in the field of technology.

If you’re someone who enjoys listening to endpoint management discussions on the go, then Endpoint Pulse is the podcast for you.

Find us on the following:

• Apple Podcasts 

• Amazon Music

• Spotify

• LinkedIn

Connect with us on LinkedIn for regular updates, insightful discussions, and the latest news from the Endpoint Pulse team.

Haven’t subscribed yet? Head over to the links below and join the conversation! We have exciting new episodes lined up, packed with valuable insights and inspiring stories:

• Podcast
• Spotify

Stay tuned for more exciting content!

The post Tech tales and endpoint hacks: Dive deep with Endpoint Pulse appeared first on ManageEngine Blog.