tag:blogger.com,1999:blog-6471133233107103987Mon, 03 Oct 2011 14:44:34 +0000HandshakeNegativityInformation ManagementSMART goalsWork AreaAuthorityStressDistractionsSchedulesAppreciationChangeFeedbackManaging InformationAnger Management;ListeningFearCreativityNeatnessConcentrationProductivityRejectionLeadershipFlowAssertive communicationOrganizationPlanningNominal Group TechniqueI messagesCalendarsEfficiencyConfidenceTransparencyCourtesyProcrastinationListeningPartnershipRespectProject ManagementMotivating peopleWork HabitsPersonal powerBody languageEye ContactArchivingGoalsPolitenessBossLossEffectivenessPareto PrincipleCopingPaired ComparisonWorkshopsConflictInfluencePriortizingDiscouragementProject PlanningMotivational stylesFilingKaizenThis blog was written to help you build your reputation as a true professional. If you practice the tips, you can develop the skills you need to succeed. Comments are welcome!http://developingasaprofessional.blogspot.com/noreply@blogger.com (Patricia Haddock)Blogger40125tag:blogger.com,1999:blog-6471133233107103987.post-479713216503681431Thu, 06 Jan 2011 08:27:00 +00002011-01-06T00:27:06.660-08:00Do you need a book for back-of-the-room sales or to enhance your expertise? If writing an entire book seems daunting, consider becoming a co-author in a multi-author book. One chapter in a book like this can mean more business and increased income. I'm editing Savvy Leadership--a multi-author book for women--from Thrive Publishing, and we're looking for experts who can help women build leadershiphttp://developingasaprofessional.blogspot.com/2011/01/do-you-want-to-be-published-author.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-8255497616589791054Wed, 20 Oct 2010 23:16:00 +00002010-10-20T16:16:26.416-07:00LeadershipChangeThe ability to lead in changing times requires resilience and optimism. The American Psychological Association suggests these ways to build resilience. 1. Maintain good relationships with close family members, friends and others. 2. Avoid seeing crises or stressful events as unbearable problems. 3. Accept circumstances that cannot be changed. 4. Develop realistic goals and move towards them. 5http://developingasaprofessional.blogspot.com/2010/10/building-resilience.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-6539688431938207036Mon, 13 Sep 2010 07:25:00 +00002010-09-13T00:25:11.145-07:00CourtesyWhy is it so hard for some people to use the words “Please” and “Thank you” when they make requests? I become absolutely livid when someone barks an order at me. How hard is it to make a polite, courteous request? Can’t people say, “Will you please get it to me by Friday,” instead of “I want it by Friday,” or “Send it by Friday.”http://developingasaprofessional.blogspot.com/2010/09/courtesy-counts.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-106598542853186280Sun, 04 Jul 2010 23:27:00 +00002010-07-04T16:27:11.506-07:00CreativityNominal Group TechniquePaired ComparisonA good decision making requires new and useful alternatives.The working environment is dynamic, flexible, uncertain, and unpredictable. Professionals must innovate and create new approaches to achieve make decisions and solve problems. Brainstorming Four rules o Rule out criticism o Welcome freewheeling o Seek large quantities of ideas o Encourage combination and improvement ofhttp://developingasaprofessional.blogspot.com/2010/07/get-creative.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-3398316622756554416Sun, 13 Jun 2010 20:57:00 +00002010-06-13T14:04:03.729-07:00TransparencyTransparency means that what you do is visible to others. When others can see your goals for the week, you have a tool to discuss priorities. The simplest way of creating transparency is with a WEEKLY WHITEBOARD REPORT.A weekly whiteboard report posted in your office is an effective tool to keep everyone aware of your weekly goals. Use red for critical and milestone dates. The weekly whiteboard http://developingasaprofessional.blogspot.com/2010/06/with-transparency-everybody-wins.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-6798722605242863278Mon, 14 Dec 2009 17:53:00 +00002009-12-14T09:53:27.035-08:00Developing as a Professional: Finding Relief and Creating Peace from the Eight Avoidable Toxic Tendencieshttp://developingasaprofessional.blogspot.com/2009/12/developing-as-professional-finding.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-7443109260099018824Mon, 14 Dec 2009 17:51:00 +00002009-12-14T09:52:59.974-08:00My pal Kenda Swartz over at http://xtremecustomerservice.blogspot.com has this blog entry. It's worth linking over there to read it:This post is for anyone who engages in toxic tendencies, which for most of us…is most of us! While some may not habitually have toxic tendencies, these behaviors at any time can cause harm to your relationships and certainly wreak havoc on your body through the http://developingasaprofessional.blogspot.com/2009/12/finding-relief-and-creating-peace-from.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-7356606698474225751Fri, 09 Oct 2009 19:43:00 +00002009-10-09T12:44:37.657-07:00Link to good information about e-mail etiquette--http://owl.english.purdue.edu/owl/resource/636/01/http://developingasaprofessional.blogspot.com/2009/10/e-mail-etiquette.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-8402544366710525016Wed, 30 Sep 2009 21:12:00 +00002009-09-30T14:16:16.338-07:00Workshop in OctoberManagers need skills to communicate about change strategically, consistently and positively. This workshop helps managers:· Plan how to communicate the right messages.· Use a variety of communication vehicles for maximum impact.· Monitor and squash the rumor mill.· Empathize with employees without agreeing with them.· Build a case for change.· Establish and maintain http://developingasaprofessional.blogspot.com/2009/09/communicating-to-employees-about-change.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-6329626057134912247Sat, 12 Sep 2009 00:17:00 +00002009-09-11T17:20:45.968-07:00CopingDiscouragementWorkshopsAnger Management;ListeningStressRejectionLossFearTough times play havoc with our emotions. We ride a roller coaster that takes us from the highest highs to the lowest lows. Your feelings do not come in a predictable sequence and can crop up at any time. This workshop provides tools and resources for managing negative situations and emotions: - Fear: Stepping out despite yourself - Loss: Allowing yourself to grieve - Stress: Recharging by http://developingasaprofessional.blogspot.com/2009/09/workshop-survival-tools-for-tough-times.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-6841016827120383584Wed, 26 Aug 2009 19:32:00 +00002009-08-26T12:35:02.665-07:00Assertive communicationI messagesUse “I” messages. It is important that you let people know how you feel about the situation. “I” statements are assertive and forthright. They let the other person know where you stand and where you are coming from. “I” messages state what you think, feel, need, want or believe. They communicate the attitude that while you are not willing to give up what you need, you are willing to help create ahttp://developingasaprofessional.blogspot.com/2009/08/i-messages-say-what-you-mean.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-1200958645840152038Thu, 13 Aug 2009 23:52:00 +00002009-08-13T16:52:57.473-07:00KaizenDon’t strive for major changes overnight. The Japanese philosophy of continuous improvement -- kaizen -- encourages us to take small, consistent steps that cumulatively make a difference.One step may not make much impact; 10,000 steps can take you up a mountain.• Make the tasks look small and easy in your mind.• Do only a small part of the task each time.• Five-minute plan: Work on something for http://developingasaprofessional.blogspot.com/2009/08/small-change-big-results.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-1375133417762039712Sat, 25 Jul 2009 21:11:00 +00002009-08-13T16:51:33.715-07:00Body languagePeople are either communicating an openness and receptiveness with what is happening or are closing themselves off. Watch what other people are saying with their bodies and what you are telling them with yours. If words and body language clash, what the body is saying will be believed. Use appropriate body language to create credibility and congruence.Negative Messages• Fold arms and cross legs http://developingasaprofessional.blogspot.com/2009/07/body-language.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-7549197000652094538Thu, 16 Jul 2009 18:45:00 +00002009-07-16T11:47:03.351-07:00The real question here is Why Bother? I mean, who wants to have compassion for a nasty, inappropriate or intimidating person? It’s hard enough to deal with day-to-day work priorities let alone with day-to-day work personalities. Don’t you just want to do your work and go home?Here is my answer to Why Bother? www.xtremecustomerservice.blogspot.comMy pal Kenda Swartz has this interesting and http://developingasaprofessional.blogspot.com/2009/07/compassion-for-people-with-toxic.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-5800032067123453036Thu, 16 Jul 2009 18:41:00 +00002009-07-16T11:43:00.567-07:00Managing InformationArchivingFilingPurging files means either archiving files or discarding them. Inactive files that need to be kept should be archived. Archiving is usually determined by usage. To determine an appropriate archive strategy, consider the following:• How often the files are referred to.• The retention requirements.• What the files are used for.If possible, convert paper files to electronic files for archiving. If http://developingasaprofessional.blogspot.com/2009/07/purging-information.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-4910314331774851216Thu, 09 Jul 2009 19:30:00 +00002009-07-09T12:31:40.542-07:00NegativityYour writing will be more successful if you focus on positive wording rather than negative since words that affect your reader positively are likely to produce the response you want. A positive emphasis helps persuade the reader and creates goodwill. In contrast, negative words may generate resistance.- Avoid judgmental words such as “you claim,” “failed to, “neglected to,” and “lack of.”- Avoid http://developingasaprofessional.blogspot.com/2009/07/use-positive-tone.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-4744439406537966060Tue, 30 Jun 2009 19:14:00 +00002009-06-30T12:15:18.343-07:00The following is from Caterina Rando's blog: http://attractclientswithease.com/blog/"Shout your advocacy position from the mountaintop. Let everyone know what you stand for. Erin Stafford is an image consultant, like so many others. However, Erin takes the position that every woman can look great without spending a fortune. Like Erin, pursue every opportunity to spread your opinion through http://developingasaprofessional.blogspot.com/2009/06/be-loud-and-proud.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-6015857186081958937Mon, 29 Jun 2009 06:59:00 +00002009-06-29T00:00:56.156-07:00Work AreaNeatnessThe Work Area: Now, take inventory of your entire work area. Note where the files are that you use daily. Can you reach them easily from your chair? What about the files that you need on occasion, are they well organized? Do you have the supplies you need such as paper and folders readily available? Consider the position of your desk and chair. You might try to turn them facing another direction http://developingasaprofessional.blogspot.com/2009/06/neatness-counts.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-7072998971788517163Thu, 11 Jun 2009 17:02:00 +00002009-06-11T10:05:22.675-07:00“No” is a small word with great power. Saying no more often can be hard, but it is one of the best tools you have for putting more time in your life.Start by keeping your goals in mind. Say no to anything that takes you away from your goals or does not increase your productivity. This doesn’t mean that you avoid unpleasant or difficult tasks. The key is to keep your goals and priorities in http://developingasaprofessional.blogspot.com/2009/06/setting-boundaries.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-6058200709955847436Thu, 04 Jun 2009 18:01:00 +00002009-06-04T11:03:34.170-07:00SMART goalsGoalsProject PlanningProject ManagementSet a SMART goal for your project. What do you want to accomplish with the project? A SMART goal is a definition of the project with an end-results objective. It is specific, measurable, attainable, result-oriented and time bound. Is this a SMART goal? “Plan and deliver a luncheon for eight new GSB faculty members on September 30, 2009 within a budget of $500.”If not, what’s missing? How would wehttp://developingasaprofessional.blogspot.com/2009/06/project-planning-set-goal.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-30460203385408890Thu, 28 May 2009 07:29:00 +00002009-05-28T00:31:28.675-07:00ProductivityEffectivenessEfficiencyProductivity measures what it takes to get a job done. We can improve productivity by doing more with fewer resources or less effort. Efficiency measures how quickly and accurately we accomplish something. We can be come more efficient by working faster while maintaining or improving quality. Effectiveness is the result of productivity and efficiency. We are effective when we do the right tasks http://developingasaprofessional.blogspot.com/2009/05/becoming-more-effective.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-4556126595550610984Mon, 18 May 2009 19:02:00 +00002009-05-18T12:03:21.468-07:00BossPartnershipPartnership means that you:• Prioritize job tasks.• Accept higher levels of responsibility.• Communicate assertively and appropriately.• Enhance your abilities and skills.• Take initiative.• Offer solutions.• Seek opportunities to help your boss succeed.• Work effectively with others.• Respect your boss and understand his/her needs.• Respect confidences.http://developingasaprofessional.blogspot.com/2009/05/are-you-your-bosss-partner.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-3746861757061939485Mon, 11 May 2009 16:49:00 +00002009-05-11T09:52:21.864-07:00Motivating peopleMotivational stylesToward vs. Away From StylesThis is the classic carrot vs. stick approach. People with a toward style are goal-oriented and are motivated by the pleasure they will get when they achieve a goal or reward. They want the carrot. Toward-oriented people know what they want and are willing to take risks to get it. They are the ones who sell the most widgets in order to win the trip to Paris. Many high http://developingasaprofessional.blogspot.com/2009/05/motivational-styles-part-1.htmlnoreply@blogger.com (Patricia Haddock)1tag:blogger.com,1999:blog-6471133233107103987.post-404058409149024465Sat, 02 May 2009 22:07:00 +00002009-05-02T15:10:27.669-07:00They might as well put a honing device in your bra, a camera in your car, and a listening bug in your Coach bag. No, it’s not the newest Bond flick. Around 75% of employers monitor employees’ electronic communications in some way; one-third monitor keystrokes! That’s right. Every time your fingers move across your keyboard, someone may be watching what you are typing. Creepy, huh?Did you know http://developingasaprofessional.blogspot.com/2009/05/how-far-can-you-go.htmlnoreply@blogger.com (Patricia Haddock)0tag:blogger.com,1999:blog-6471133233107103987.post-508969376802081699Sat, 02 May 2009 22:03:00 +00002009-05-02T15:04:25.217-07:00HandshakeShaking hands properly is a mark of professionalism and sets the tone of the interaction. Too strong a shake, or too limp, and you put people off.1. Extend your right hand, perpendicular (at a 90 degree angle) to the ground. Don't tip it to either side.2. Exert the amount of pressure you would if you were squeezing an avocado. No more, no less.3. Hold the grip for a moment with a brief up and http://developingasaprofessional.blogspot.com/2009/05/shaking-hands.htmlnoreply@blogger.com (Patricia Haddock)0