DirectPointe News Room

DirectPointe Aligns with Quest Software to Enable Monitoring and Management Tools to be Delivered as a Service

Mon, 03 Jan 2011 14:00:00 GMT

/ New platform enables DirectPointe to deliver 24x7 application and desktop performance management in multi-tenant environments

DirectPointe, a nationwide provider of managed IT services, has developed a scalable, platform-as-a-service monitoring solution. As an extension of the Quest Service Provider Alliance Program (www.quest.com/MSP), which was entered into earlier in 2010, DirectPointe is providing application infrastructure and desktop performance management and optimization. This solution is available to customers starting in January 2011.

DirectPointe is leveraging Quest’s enterprise-level management and monitoring tools for the SMB and MSP markets by integrating those solutions with Wendia’s Point of Business (POB) Service Desk management (SDM) and ticketing system to holistically monitor networks, servers, PCs, and applications more efficiently. For the first time, infrastructure and application performance management is being incorporated with a full, ITIL-compliant SDM system. Wendia, a member of Quest Software’s Technology Alliance Program, specializes in robust service management software.

The new platform will save customers time and money by eliminating the burden of deploying and maintaining monitoring environments, while optimizing application and desktop performance.

“We are already beginning to use the platform today with more than 170 clients,” said Dan Atkinson, vice president of marketing, DirectPointe. “The new monitoring platform provides deep visibility into the customer’s IT environment and eliminates the headaches too often associated with implementing and supporting an enterprise-class monitoring solution.”

“Quest provides a best-of-breed solution for management that enables DirectPointe to differentiate its service offering for multi-tenant environments,” said Michael Sotnick, vice president of worldwide channels and alliances, Quest Software. “Our alliance creates a powerful, packaged service that ensures customers no longer have to question the health and performance of their application and desktop environments.”

DirectPointe will also launch the combined solution to the market early next year delivered as a service through its MSP program.

About Quest Software, Inc.

Quest Software (Nasdaq: QSFT) simplifies and reduces the cost of managing IT for more than 100,000 customers worldwide. Our innovative solutions make solving the toughest IT management problems easier, enabling customers to save time and money across physical, virtual and cloud environments. For more information about Quest solutions for application management, database management, Windows management, virtualization management, and IT management, go to www.quest.com.

About DirectPointe

DirectPointe Inc., of Salt Lake City, Utah, makes technology simple, manageable and affordable for businesses and individuals for a predictable monthly fee. DirectPointe is the nation’s most comprehensive Managed Service Provider (MSP), offering both a technology platform and the most complete and advanced managed services for VARs, Service Providers, Broadband Service Providers, and Hardware Manufactures offering services to businesses and/or individuals.

Customers can deploy a complete solution to manage their entire environment or a subset of services to complement their existing infrastructure. For more information about DirectPointe, visit www.directpointe.com or call (801) 805-9700.

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Two DirectPointe Clients Receive Prestigious 2010 National Managed Print Services Association Leadership Awards

Mon, 24 May 2010 14:00:00 GMT

DirectPointe, Inc., a U.S.-based IT outsourcing managed services provider, announced today that two of its enterprise Managed Print Service (MPS) clients were awarded 1st and 3rd place in the national Managed Print Services Association (MPSA) Leadership Awards. The MPSA awards were presented at the 2010 North American MPS Conference – hosted by Photizo Group – on May 5, 2010 in San Antonio, Texas.

The 1st place award was given to Insight Direct, USA for their national Managed Print Services implementation. The 3rd place award was given to the Utah National Guard for their statewide Managed Print Services implementation. Both organizations are DirectPointe clients subscribing to DirectPointe’s Managed Print Service layer within the DirectPointe managed services solution set. Entrants for the award were narrowed down to 50 semi-finalists and 15 finalists from which the leadership award recipients were chosen in 5 MPS categories.

“We are thrilled to see our clients receive this well-deserved recognition from the Managed Print Services Association,” stated Lawton Smith, VP of Printing and Imaging at DirectPointe, and also an invited presenter at the MPS conference. “For Insight Direct and the Utah National Guard to place in the top three of all North American MPS implementations is an incredible achievement. These awards are a testament to the strength of the DirectPointe MPS program and to the focus and drive of the client’s internal teams. Both Insight Direct and the Utah National Guard deserve congratulations; they have shown true industry leadership and have proven how MPS can drive down costs and simultaneously improve operational efficiency.”

Click here to view all winners from the Annual MPS Leadership Awards, or to learn more about the MPSA and the Photizo Group, please go to http://www.yourmpsa.org or http://www.photizogroup.com. For more information regarding the DirectPointe Managed Print Services program and MPS solution set, please click here.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

eFileCabinet and DirectPointe Announce Strategic Relationship

Tue, 20 Apr 2010 14:00:00 GMT

Partnership Delivers Superior Access to Business Critical Documents and Content

PROVO, UTAH and LINDON, UTAH — APRIL 20, 2010 — eFileCabinet, Inc., a global provider of enterprise content management (ECM) solutions and DirectPointe, an IT outsourcing managed services provider, today announced the formation of a strategic reseller relationship. Under the agreement, the DirectPointe sales force will offer eFileCabinet products and services to its customers with its on-premise and hosted service models.

The partnership will enable DirectPointe to deliver ECM solutions that will capture, manage and share vital business data in a wide range of diverse work environments. eFileCabinet, the company’s flagship electronic document management system and SecureDrawer, the newly released client portal service, will help DirectPointe customers, increase productivity, reduce costs and achieve regulatory compliance.

“DirectPointe is excited to join forces with eFileCabinet as the demand for enterprise content management solutions continues to grow,” said Dan Atkinson, VP of Alliances and Marketing at DirectPointe.
“This relationship is an important step in helping our customers fully realize the benefits of a paperless business environment.”

“Partnering with a world-class managed service provider such as DirectPointe affords eFileCabinet
the opportunity to leverage the latest in technology to deliver our robust applications,” said Matt Peterson, President and CEO of eFileCabinet. “This new relationship will further our objective of easing our customers’ data management pains - not only in the traditional client/server environment, but also in the emerging virtual desktop delivery method.”

About eFileCabinet, Inc.

eFileCabinet, Inc. offers a suite of enterprise content management (ECM) products and services that help businesses and individuals work quicker, smarter and more collaboratively. More than 22,000 users worldwide rely on eFileCabinet solutions to store, share and protect their valuable and confidential data assets. eFileCabinet offers products designed to address essential business data needs including eFileCabinet, an EDM system to store and manage important business documents, SecureDrawer, a client portal service to share and collaborate and Concentsus Online Backup for secure data protection. The company distributes its solutions both direct and through a worldwide network of value-added resellers that customize solutions to their client’s specific needs. eFileCabinet is headquartered in Provo, Utah, USA and can be reached at 877-574-5505 or on the web at www.efilecabinet.com, www.securedrawer.com and www.concentsus.com.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe and Concierge Communications Sign Strategic Contract to Connect Businesses of All Sizes with Managed and Outsourced IT Solutions

Tue, 02 Mar 2010 14:00:00 GMT

Lindon, UT, March 2, 2010 -- DirectPointe, Inc., a U.S.-based managed IT outsourcing services provider, today announced an agreement with its first master agent, Concierge Communications. The companies will work together to offer businesses a full suite of IT outsourcing tools and managed IT services to help manage their computing infrastructure in a more efficient and controlled manner.

“DirectPointe has a history of developing strong partnerships by providing quality customer service and convenience,” said Dan Atkinson, VP of Marketing & Alliances. “As a leader in the managed IT services industry, it is important for us to deploy these types of partner programs so we can service customers with unique IT outsourcing needs. We are pleased to have such a prominent and well-respected master agent partner representing DirectPointe. Working closely with Concierge Communications will allow us to promote and provide more holistic outsourced IT solutions to the Concierge dealer network.”

DirectPointe will support Concierge Communications and its agents with a combined effort through DirectPointe’s sales team.

“We’re excited to add DirectPointe’s products and services to our portfolio along with their nine-year track record,” said Clark Atwood, Vice President of Concierge Communications. “Their managed IT services and data products will complement our success in managed voice services. Companies are looking to do more with less in 2010, and they desire to remove many of the technical management headaches and skyrocketing costs associated with technology. DirectPointe rounds out our service offerings for managed voice and network services and hosted services. Their model allows us to offer managed desktop services, LAN services, virtualization services and much more.”

Highlights of the master agent program include generous commissions for the life of the customer, DirectPointe sales and marketing resources, the ability to add new offerings without an upfront investment, and the ability to increase bandwidth needs for existing clients. The true benefit of this master partner relationship is the ability to offer IT services to customers with one reliable source to manage all of their IT needs on a continual basis and for one predictable monthly fee.

About DirectPointe

DirectPointe, Inc. provides U.S.-based outsourced IT solutions for businesses that make technology simple, manageable and affordable all for a predictable monthly fee. DirectPointe is the nation’s most comprehensive Managed Service Provider (MSP) offering both a technology platform and the most complete and advanced managed services for VARs, service providers, broadband service providers, and hardware manufactures offering IT services to businesses.

Customers can choose from a customized solution or a managed services solution to complement their existing IT infrastructure. For more information about DirectPointe, visit www.directpointe.com or call (801) 805-9700.

About Concierge Communications

Concierge is a no cost, national consulting, business communications and technology solutions broker, representing over 40 different business communications providers. Concierge offers a single source for a variety of business technology needs. For more information, visit www.conciergecom.com or call 888.624.2643.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe and C7 Data Centers Sign Multi-Year Agreement

Tue, 03 Mar 2009 14:00:00 GMT

DirectPointe and C7 Data Centers Sign Multi-Year Agreement

C7 Data Centers, Inc. (C7), the leading provider of colocation, virtualization, remote backup, and disaster recovery solutions in the Intermountain West, today announced it has signed a long-term agreement with DirectPointe, a well-known managed service provider that offers complete computer solutions and support.

DirectPointe's strength is making technology simple, manageable, and affordable. Instead of working with multiple vendors to evaluate, acquire, deploy, and support technology, businesses count on DirectPointe to help with all aspects of their computing infrastructure. DirectPointe creates a centralized and standardized environment that enables its customers to realize economies of scale and remain competitive.

"DirectPointe has been associated with C7 for many years and the time has come to strengthen our partnership as part of our strategy to lead the change in how businesses procure, deploy, and use their IT systems," said Jim Martinos, DirectPointe's CEO. "C7 plays an integral role in a new wave of innovative solutions for DirectPointe's managed network and server customers. We are working with C7 because of their solid technology infrastructure and innovative leadership team."

C7 continues to lower costs and maximize internal IT resources for its data center customers. With its secure networks, purpose-built data centers, and location-based support and engineering teams, C7 excels in serving hundreds of companies nationwide.

"We are pleased that DirectPointe has entrusted us with several of their strategic IT needs," stated Nathan Hatch, CEO and President, C7 Data Centers, Inc. "There is a great level of satisfaction knowing that as DirectPointe continues to grow and its customer requirements become more varied, C7 will deliver the latest in virtualization and connectivity solutions, services, and support to meet their needs."

About C7

C7 has multiple data centers in the Salt Lake City metropolitan area and is a leading provider of colocation, virtualization, remote backup, business continuance, and network business offerings for small, mid-, and enterprise level businesses. The company's mix of advanced systems, technology infrastructure, and personnel resources ensures that customers have the data protection solutions necessary to support their unique business needs. For more information please visit www.c7dc.com or call 801-822-5300.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Reports Record Third Quarter Revenue

Tue, 28 Oct 2008 14:00:00 GMT

DirectPointe helps businesses better manage IT for less money in hard economic times

DirectPointe, the top-ranked managed service provider (MSP) worldwide, announced record setting revenue for its third quarter. The milestone marks the highest revenue quarter in the company’s eight year history. DirectPointe achieved growth with both new and existing customers.

“Tighter economic times create a compelling event to use our services. Business owners are looking for better ways to manage costs and results in all aspects of their business. IT outsourcing is a strong option,” said Michael Proper, President and CEO of DirectPointe. “As they evaluate IT outsourcing providers, business owners want a trusted partner with staying power; ensuring their managed service provider is stable and will be around for years to come.”

DirectPointe leads the IT Outsourcing industry with a strong and diversified customer base that covers all 50 states and 29 countries. Its model to use centralization, standardization and economies of scale create simple, manageable and affordable IT outsourcing solutions. The results are greater cost savings and reliability than most companies can expect from in-house IT staff or independent IT vendors.

“We are grateful our customers trust us to be an integral partner to their businesses and recognize the vital role we are for their IT services,” said Proper. “At DirectPointe, we have assembled a talented team of employees that are to be credited with our success. Their talents have enabled us to rise above the economic hard times and help give our customers a way to do the same for their own businesses.”

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

OnForce Selects DirectPointe's eLearning Solutions

Tue, 05 Aug 2008 14:00:00 GMT

OnForce Signs an Agreement to Provide Training on a Fully-Integrated Web-Based Delivery Platform

DirectPointe, the top-ranked managed service provider (MSP) worldwide, announced today an agreement with OnForce, the world’s largest marketplace for IT service professionals, to private label eLearning, DirectPointe’s learning management system. OnForce will utilize DirectPointe’s secure eLearning portal to offer educational and training programs to their community of more than 12,000 IT professionals.

“DirectPointe’s eLearning portal provides the critical functionality and resources we need for our community of IT professionals,” said Jose Bernal, SVP of Business Development for OnForce. “We pride ourselves on our ability to deliver the best training and educational programs in the IT services industry. After an extensive search, we felt DirectPointe offered the best available solution.”

DirectPointe’s eLearning empowers OnForce to easily create, distribute and track interactive training and presentations for its professionals and partners. In addition, OnForce is able tomonitor usage statistics, survey responses and user activity, enabling the firm to optimize its content and programs to maximize their impact.

“DirectPointe’s eLearning solution is an excellent fit because it is web-based, manageable and flexible enough to adapt to OnForce’s requirements,” said Michael Proper, President and CEO of DirectPointe. “We are thrilled to expand our business partnership with OnForce and look forward to great mutual success.”

About OnForce

OnForce is the world’s largest marketplace IT service professionals. The company enables VARs, solution providers, manufacturers and retailers to find highly qualified, contract IT professionals across the U.S and Canada. The company’s marketplace has been used to successfully complete more than 750,000 work orders. The OnForce community is made up of 5,000+ service buyers and 12,000+ technicians who work in a number of technology categories, including computers, printers, networking, VoIP, point of sale and consumer electronics.

For more information about the U.S. marketplace, visit www.onforce.com
To learn about the Canadian marketplace, visit www.onforce.ca

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

IT Outsourcing Leader DirectPointe Partners With OnForce to Bolster Expert On-Site Services Nationwide

Tue, 03 Jun 2008 14:00:00 GMT

Industry Leaders DirectPointe and OnForce Join Together to Better Serve Managed Services Clients

DirectPointe, the number one ranked managed service provider (MSP) worldwide, announced today a partnership with OnForce, the world's largest marketplace for contract IT service professionals. The partnership provides DirectPointe with unparalleled access to the OnForce community of technicians across the U.S. and Canada.

“The synergy between DirectPointe and OnForce is undeniable,” said Michael Proper, President and CEO of DirectPointe. “We can now extend our reach to deliver timely, on-site field services to our clients through the OnForce marketplace.”

This partnership creates a highly efficient way to match DirectPointe’s demand for on-site IT support with OnForce’s ubiquitous coverage. OnForce enables DirectPointe to reach thousands of independent IT service professionals who can provide their clients with expert levels of service. DirectPointe’s managed services focus and diverse client base enable OnForce service professionals to win new projects and grow their businesses.

“OnForce recognizes the rapid growth of its provider community and we are working hard to develop new and valuable programs for our service professionals,” said Pete Cannone, CEO of OnForce. “By partnering with DirectPointe, we will continue to grow demand for our marketplace and create more revenue opportunities for our expanding community of service pros.”

About OnForce
OnForce is the world’s largest marketplace for contract service professionals. The company enables VARs, solution providers, manufacturers and retailers to find highly qualified IT service professionals across the U.S and Canada. OnForce enables increased buyer control and reduced management costs, while improving service levels and offering faster response times than traditional methods of finding contract technicians.

Since its inception, the OnForce marketplace has been used to successfully complete nearly 750,000 work orders. The OnForce community is made up of 5,000+ service buyers and 10,000+ service technicians who work in a number of technology categories, including computers, printers, networking, VoIP, point of sale and consumer electronics. For more information about the U.S. marketplace, visit www.onforce.com or call (888) 515-0100.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Signs Exclusive Partnership with Transcensus for Performance Based Learning

Tue, 13 May 2008 14:00:00 GMT

DirectPointe to Integrate Performance Based Learning on the CentralPointe Platform

DirectPointe announced today that it has signed an exclusive partnership with Transcensus. With the partnership DirectPointe will have exclusive rights to the Transcensus performance based learning platform for the technology service provider market. DirectPointe’s first use of the platform will be embedded in the CentralPointe technology platform.

Performance based learning (also known as iLearning) is a method of providing step-by-step assistance inside an application. In the past, technology users had to reference training and knowledge bases outside the application, or help menus that only tell you what to do. Transcensus’ patent pending performance based learning technology shows users what to do step-by-step while they are actually doing it with-in the application.

“Performance based learning revolutionizes how people use technology,” said Michael Proper, President and CEO of DirectPointe. “Transcensus brings knowledge to the user right when and where the user needs it. This will empower people to get more out of the technology they have. When the world understands what iLearning is capable of, the delivery of services will rapidly take a new shape, especially regarding real-time learning and the delivery of managed services using simple repeatable steps and process.“

“DirectPointe is well positioned to reach the service provider market with Transcensus’ unique performance based learning technology,” said Russ Gubler, CEO of Transcensus. “The CentralPointe technology platform has broad appeal and DirectPointe has the right partnerships in place to deliver the platform to a broad audience of technology service providers. We’re excited that our innovative and precedent-setting technology will assist Direct Pointe in helping customers shorten the learning curve and to more fully utilize the power that Central Pointe brings.

Teams from both companies are actively involved in embedding the performance based iLearning in the CentralPointe Server prior to its 4.3 release at the end of June.

About Transcensus
Transcensus, LLC, based in Orem, Ut, is dedicated to the cause of improving software usability through the introduction of a new interactive platform for authoring and delivery of performance support and guided help content. The company’s solutions embed learning, user assistance and support content directly in the workflow, enabling an unprecedented level of enhanced usability and contextual learning in software applications. The company is developing solutions that will influence virtually every market segment that relies upon software as a critical component of its operational strategy. For more information about Transcensus, visit www.transcensus.com or call (801) 227-7899.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Home Launch Provides Expert Remote Computer Help and Support at Home

Tue, 29 Apr 2008 14:00:00 GMT

DirectPointe Offers Home Computer Users Three Service Plans to Repair and Prevent Computer Problems

DirectPointe, the nation’s most comprehensive managed service provider (MSP), today announced the launch of their home computer care service, DirectPointe Home. Until now, there has not been a reliable source of remote expert support home computer users could turn to. DirectPointe Home offers three service plans to give home computer users the help they need, delivered easily over the Internet and at an affordable price.

“Home computer users just want their computers to work. As technology is getting more and more complex, it takes almost a full time job to know how to stay safe online, keep your computer running fast and know how to really enjoy your gadgets. It’s even harder to try to find reliable help at a reasonable price,” said Seth Bailey, DirectPointe VP, Consumer Division. “We are solving all that by providing home computer users with one place to get reliable and trusted help at an affordable price. There is a level of independence gained from being able to manage your own computer system with the guidance of an expert who is just one click of the mouse away.”

DirectPointe Home provides three levels of service: PC Care, On-Demand and Total PC. PC Care is a preventative service that solves 80% of the most common computer problems by doing routine maintenance. On Demand provides fast support so that you can get your problem fixed now! Total PC is an unlimited package that provides everything a home computer user needs to have peace of mind when it comes to their computer, including virus protection, online security, data back-up and unlimited support; all at an affordable and predictable price.

All DirectPointe Home services are delivered over the Internet without the hassle of taking your computer to the repair shop or having a stranger come inside your home. Remote DirectPointe experts walk you through the service while you watch so you know exactly what was done.

“While others in the market begin with residential services, DirectPointe began in the business sector; where there are stringent standards to adhere to,” said Michael Proper, DirectPointe CEO. “Our DirectPointe Home customers will have the confidence knowing their system is protected with the same level of security and expert technical support that regulates businesses in the US.”

For a limited time, DirectPointe Home users will receive their first month of service free with a one-year service agreement. To take advantage of this offer or find out more about DirectPointe Home or other DirectPointe services, visit www.directpointe.com or call (801) 805-3766.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

At IT Outsourcing Leader DirectPointe, Earth Day is Yesterday, Today and Tomorrow

Tue, 22 Apr 2008 14:00:00 GMT

DirectPointe’s Technolo-G Initiatives make Technology Simple, Manageable, Affordable and Green

DirectPointe, the nation’s most comprehensive managed service provider (MSP), is dedicated to being on the forefront of providing outsourced IT services that support eWaste initiatives. DirectPointe’s Technolo-G focuses on three main areas which reduce technology impacts on the environment: Innovation, Centralization and Recycling.

DirectPointe’s innovative Small Office Solution integrates multiple technologies onto one server for offices with less than 50 users. This multi-function server implementation greatly reduces the number of devices; thereby, reduces power usage for the customer and environmental impacts from manufacturing. DirectPointe also provides annual preventative maintenance on managed printing assets (printers, scanners and fax machines), and have been able to extend the useful life of this equipment by an additional 12 to 24 months.

“Traditionally IT support required someone to physically travel from location to location, but that is time and energy consuming,” said Michael Proper, DirectPointe CEO. “Not only have we centralized our remote support, we can provide faster resolution times for increased productivity; an average of 30 seconds to respond and 17 minutes to resolution.”

This model also reduced the need to dispatch service vehicles, thus resulting in a reduction in paper waste, travel impact and service vehicle maintenance and replacement

DirectPointe’s Technolo-G green initiative also includes recycling. In the past five years DirectPointe has:

Recycled approximately 20,000 pounds of aluminum from used toner cartridges,
Recycled approximately 30,000 pounds of end of life electronics or eWaste,
Prevented approximately 215,000 quarts of oil from being used for the creation of new toner cartridges and
Recycled approximately 100,000 pounds of cardboard, office paper, and packaging waste.

“At DirectPointe, not only are we committed to doing our part to minimize unnecessary eWaste, we are educating our customers on ways they can do their part,” said Proper. “Simply adjusting your personal computer settings to be more energy efficient will have an impact on the environment and a potential savings of up to $100 a year in electricity costs per computer.”

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Celebrates First Year of Print Suite Implementation

Wed, 02 Apr 2008 14:00:00 GMT

DirectPointe Successfully Integrates Printing Services to Provide Affordable Overall IT Management

DirectPointe, the nation’s most comprehensive managed service provider (MSP), today announced the successful one-year anniversary of the acquisition of STI and evolution of Print Suite, a remote printing and imaging maintenance service. The initial acquisition of STI’s solution, now known as Print Suite, complimented DirectPointe's existing managed PC, server and networking services.

"Over the course of time, we have found that around eighty-percent of printer errors can be resolved remotely,” said DirectPointe VP of Printing and Imaging, Lawton Smith. “The DirectPointe Print Suite support technicians can resolve those issues with minimal involvement from office staff; eliminating headaches, waiting time and expense.”

Studies have shown 90% of companies do not know or do not track costs associated with managing their print services. Print costs typically account for 1-3% of a business’ annual revenue. Print Suite offers an affordable solution for print, copy, scan and fax functionality managed through a single vendor to reduce complexity, improve operational efficiency and control the costs associated with multiple vendors, manufacturers and suppliers.

Customers like New Mexico-based, James Hamilton Construction, are realizing the value of adding Print Suite to their current services. “After two days of frustration with our copier, we contacted DirectPointe’s eSupport team,” said Katie Dorris, COO of James Hamilton Construction. “Within a few minutes the DirectPointe team had our copier up and running again. Our office efficiency and functionality have greatly improved with the addition of Print Suite to our IT system.”

DirectPointe can often fix a printing issue before it affects office productivity. Supplies status, error codes, driver updates, serial numbers, model numbers, service history and paper jam notifications are immediately communicated to DirectPointe’s 24 hour eSupport team for oversight, monitoring and reporting.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Reaches Industry Milestone with 100 Percent Electronic Medical Records (EMR) Implementation Success Rate

Tue, 26 Feb 2008 14:00:00 GMT

DirectPointe Increases Success Rate by Laying the Right Technology Foundation

DirectPointe announced today100 percent success rate among customers who implement EMR utilizing DirectPointe technology foundation. A recent study cited the medical industry has a typical EMR implementation failure rate over 50 percent; resulting in significant financial loss, lost opportunities for improving overall patient care and frustration for clinicians and management teams.

Recently ranked the #1 Managed Service Provider (MSP) worldwide by MSPmentor, DirectPointe manages technology infrastructure for companies that want to spend more time managing their businesses. DirectPointe offers services that optimize and monitor networks, servers and PCs, manage IT assets, provide constant technology updates and deliver end-user support.

“In an industry with such a high implementation failure rate, we are pleased that EMR implementations with our technology foundation have all been successful,” said Michael Proper, president and CEO of DirectPointe. “Though medical industry implementations come with their own set of challenges, we are committed to providing the most effective and efficient technology base and superior customer care throughout the implementation process and post-implementation.”

Key factors crucial to the success or failure of an EMR implementation include selecting software, technology-related factors and usability, training and support. DirectPointe provides the technology foundation for a seamless transition and provides post-implementation support for both common and complex issues. The right hardware, software and technology support are quintessential in the long-term sustainability and success of the EMR implementation.

“DirectPointe’s post-implementation support to our clinics has been great,” said Mike Alevizon, clinic manager of Idaho Physical Medicine. “In the medical industry, having 24/7 eSupport is essential and has directly contributed to the success of implementing and transitioning to an EMR.”

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Opens Arizona Office to Support Rapid Growth

Tue, 19 Feb 2008 14:00:00 GMT

High Growth Business Bolters Need for Local Presence to Meet Customer Needs

DirectPointe, the nation’s most comprehensive Managed Service Provider (MSP) for outsourced IT services, today announced the opening of its newest office in the Phoenix area. Recently ranked as the #1 Managed Service Provider in the world by MSPMentor, DirectPointe has averaged over 97% growth year over year for the past seven years. Arizona is one of DirectPointe’s fastest growing markets.

“DirectPointe’s business model resonates very well here in Arizona with the large number of small and midsize businesses,” said Chad Swensen, DirectPointe VP of Business Development who will lead the Arizona office. “The Arizona team will provide a local presence for greater customer service to our growing customer base.”

DirectPointe manages technology for companies that want to spend more time managing their businesses. They offer services that optimize and monitor networks, servers and PCs, manage IT assets, provide constant technology updates, and deliver end-user support.

“When I calculated how much hiring an IT department was going to cost me, the salaries would have been in the $150,000 range; tack on 25 percent more for benefits, and I’m looking at nearly $200,000 just for an IT department,” said long time DirectPointe customer Deb Telles of Cardiovascular Associates of Mesa. “When I look at what I pay DirectPointe and compare it to what I would pay to have the same things done internally, it is not even close. It would quadruple my costs to have the same services in-house.”

“With the tremendous growth, particularly with medical, construction and financial services clients in the area, it was a natural move to open an office in Phoenix,” said Michael Proper, president and CEO of DirectPointe. “We help them focus on their core businesses by managing their IT systems, making technology simple, manageable and affordable for them.”

DirectPointe acquired Arizona-based security solution company Sweet Spot Solutions in late 2007, marking one of four acquisitions for the company during a year of record-breaking growth in revenue, customers and partnerships.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Recognized as one of Utah’s Most Innovative Companies by Utah Business Magazine

Tue, 05 Feb 2008 14:00:00 GMT

DirectPointe’s Leadership Position Reaffirmed by Local and National Recognition

DirectPointe, the nation’s most comprehensive Managed Service Provider (MSP), offering both a technology platform and the most complete and advanced managed services for VARs, service providers, businesses and individuals, was recognized as one of Utah’s most innovative companies by Utah Business Magazine at the first IQ Awards ceremony January 31, 2008.

“Being recognized as one of three leading hardware companies in Utah is quite an honor,” said Michael Proper, President and CEO of DirectPointe. “This coupled with being ranked #1 on MSPmentor 100, helps to bring home the point that we are focused on innovations that make technology simple, manageable and affordable for businesses and individuals.”

DirectPointe is focused on managing technology for companies that want to spend more time managing their businesses. They offer services that optimize and monitor networks, servers and PCs, manage IT assets, provide constant technology updates, and deliver end-user support.

The IQ Awards are designed to recognize the significant contributions Utah has made in technological innovations. IQ Awards are given to companies who lead their industry by developing innovative products, processes and procedures that are breaking boundaries and changing the way our world lives, thinks and works.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Ranked #1 in the World on MSPmentor 100 List

Wed, 30 Jan 2008 14:00:00 GMT

Exclusive Listing Honors Technology Industry’s Most Progressive Managed Service Providers

DirectPointe has landed the #1 spot on the MSPmentor 100, a distinguished list of the world’s most progressive managed service providers.

"We are honored to be ranked #1 among the top 100 MSPs in the world,” said Michael Proper, DirectPointe CEO. "This recognition signifies reaching our goal for growth in 2007; a milestone we have been carefully working towards for the past seven years."

"This is huge and a testament of what we are all accomplishing at DirectPointe, not to mention the advancements made around productization, competitive advantages, barriers to entry, streamlining process and adding new team members in 2007!" said Proper.

“Qualifying for the MSPmentor 100 is an amazing accomplishment,” said Joe Panettieri, editorial director of MSPmentor, published by Nine Lives Media Inc. “We analyzed the business performance of more than 500 technology consulting firms and managed service providers worldwide. Only the ‘best-of-the-best’ landed on the MSPmentor 100.”

The MSPmentor 100 recognizes managed service providers, integrators, consulting firms and VARs that leverage managed services to vastly improve customer service. Through managed services, solutions providers deliver proactive, 24x7 customer care to small, midsize and even large enterprises. The net result for customers is a dramatically improved IT infrastructure that speeds the flow of business.

The complete MSPmentor 100 report, along with comprehensive coverage of the managed services market, can be found at www.mspmentor.net.

About MSPmentor

MSPmentor (www.mspmentor.net), published by Nine Lives Media Inc. (www.ninelivesmediainc.com) is the independent voice of managed service providers. It delivers news analysis, timely insights, and how-to information for managed service providers that are seeking to maximize their recurring revenue.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Expands its Business Model into the Channel via Broadband Service Providers/ISPs

Tue, 29 Jan 2008 14:00:00 GMT

Integration of iTOK and budding partnerships with Precis Communications and Mstar mark

On the heels of its December 2007 acquisition of remote PC management leader iTOK, DirectPointe today announced its expansion into the service provider market. As a leading provider of subscription-based remote IT and technology services, DirectPointe is moving quickly to utilize iTOK’s proprietary platform for remote PC management (a platform that includes more than 1 million lines of code) to facilitate the company’s first steps in its expansion into the channel via leading Broadband Service Providers and ISPs.

That strategy was first marked with the acquisition of iTOK in December of 2007. DirectPointe’s next step is announcing its strategic partnerships with Mstar and Precis Communications, two leading Broadband Service Providers. In Mstar’s announcement last week, executives from both companies noted that this new partnership is an ideal opportunity to take the DirectPointe Home model to consumers through a well-established and reliable source.

“Today’s announcement underscores DirectPointe’s mission to make technology simple, manageable and affordable for both business and home users for a predictable monthly fee,” said Michael Proper, DirectPointe CEO. “We are moving to quickly establish our role as the industry’s most comprehensive Managed Service Provider (MSP), by offering a technology platform that is coupled with the industry’s most complete and advanced managed services for VARs, Service Providers, Broadband Service Providers, and Hardware Manufactures offering services to businesses and/or individuals.”

“Mstar’s business model is an ideal complement to DirectPointe’s goals to rapidly expand its channel strategy and service offerings during 2008,” noted Mike Maxwell, DirectPointe’s SVP of Sales, Marketing and Business Development. “We believe this move will be beneficial for both companies as well as for the individuals we serve.”

“This new partnership and the creation of the new Remote SOS offering with the help of DirectPointe brings an essential new component to Mstar’s services,” said Sean Miller, DirectPointe VP of Business Development, Consumer. “It demonstrates our ability to accommodate business’ and consumer’s growing technology needs and provide peace of mind.”

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Acquires iTOK

Tue, 18 Dec 2007 14:00:00 GMT

IT outsourcing leader brings on personal computer support company

DirectPointe, a leader in IT outsourcing services, today announced the acquisition of iTOK and its proprietary remote PC management platform, which is DirectPointe’s fourth acquisition this year. The acquisition enables DirectPointe to bolster its remote management capabilities and opens up new markets for the company.

Provo, Utah-based iTOK (www.itokhelp.com) provides preventative maintenance and remote management for personal computers. iTOK offers customers regular system maintenance and security management against viruses and spyware, online backup to protect critical data, and live support from certified technicians utilizing remote management tools. iTOK offers its services both direct to consumers and through partnerships with several broadband service providers.

“With iTOK, DirectPointe is acquiring forward-thinking individuals, innovative technology and the ability to enter new markets,” said DirectPointe CEO Michael Proper. “We found a lot of synergy between what DirectPointe is doing for businesses and what iTOK is doing for consumers. By integrating our resources, both markets will benefit from greater functionality and support.”

This is the fourth acquisition for DirectPointe in 2007, marking a year of award-winning growth. Previous acquisitions include STI, TechnologyWorks and Sweet Spot Solutions. The acquisitions have helped DirectPointe expand its global presence and increase its product and solution offerings. The company continues to grow in revenue, customers and partnerships, as part of building a unique, scalable and cost-effective model for delivering outsourced IT services.

Seth Bailey, co-founder of iTOK, said, “iTOK has built its success on the premise that computer support should be personal, trustworthy and affordable. What iTOK has been able to accomplish in the consumer market, DirectPointe has been able to do in the business market, and we look forward to utilizing our combined skills and experience to drive solutions that will yield exceptional value for clients.”

Sean Miller, co-founder of iTOK, said, “By joining forces with DirectPointe, iTOK can surge forward to service the growing demand for residential PC support solutions in partnership with broadband service providers both locally and abroad.”

Terms of the deal were not disclosed. For more information about DirectPointe and its IT outsourcing solutions, please visit http://www.directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Continues to Grow its Executive Leadership Team

Wed, 05 Dec 2007 14:00:00 GMT

DirectPointe, a leader in IT outsourcing services, today announced new and expanded executive roles.

DirectPointe announced the addition of Justin Beck, VP of marketing and Chad Swensen, VP of business development to its Executive Leadership Team as well as expanded roles for existing team members Mike Maxwell, Senior VP of sales, marketing and business development and Curtis Blair, VP of channel and partner alliances.

“These promotions and new appointments to our Executive Leadership Team increase our capacity to meet the needs of customers, channel partners and strategic alliances that are core to our rapid growth,” said Michael Proper, CEO of DirectPointe. “Each member brings a tremendous amount of industry and functional experience that helps expand DirectPointe’s leadership in the IT outsourcing services market.”

Mike Maxwell, Senior VP sales, marketing and business development
Mike Maxwell brings more than 17 years of senior sales and marketing leadership to DirectPointe. His sales management career includes successfully leading teams selling enterprise software, hardware, managed services and intellectual property. Prior to DirectPointe, Maxwell spent four years at Symantec Corp. where he managed direct national sales organizations serving commercial and public-sector customers. Maxwell arrived at Symantec through its acquisition of PowerQuest Corp, where he had developed and managed its OEM, direct sales, business development and channel organizations. Maxwell holds an MBA from the University of Utah.

Justin M. Beck, VP marketing
Justin Beck focuses on product development and weaving it into marketing models that work. Prior to DirectPointe, Justin was co-founder and CEO of Sweet Spot Solutions, which was acquired by DirectPointe in 2007. At Sweet Spot, Beck brought the technology from concept to a marketable product and is listed as an inventor on several patents. Beck helped Sweet Spot achieve global exposure on every continent through marketing and public relations. Beck worked five years with Sprint generating multi-million dollar contracts with Fortune 500 clients and five years with Eclipse Marketing Inc. where he helped the company make the Inc. 500 list of fastest growing companies two years in a row. Beck earned an MBA from the University of California, Irvine and a BA from Brigham Young University.

Chad L. Swensen, VP business development
Chad Swensen is responsible for implementing and developing DirectPointe’s business development strategies. He joined DirectPointe’s business development team through the Sweet Spot Solutions acquisition. He has spent the last 13 years in the telecommunications industry in global and senior management roles driving revenue objectives and technologies for Nextlink, WorldCom and Integra Telecom. Most recently Swensen was president and co-founder of Sweet Spot Solutions, an innovative software technology firm that developed security software for flash memory devices. He was instrumental in the capitalization of the company and helped co-invent and develop its product offering. He has created strategic alliances with many Fortune 500 companies including SanDisk and Cisco Systems. Early in his career he was a part of the initial team that built Texas start-up Venturi Technologies, which went public on the NASDAQ. He is a certified Microsoft system engineer and holds a U.S. patent.

Curtis B. Blair, VP channel and partner alliances
Curtis Blair now serves as the vice president of channel and partner alliances, having joined DirectPointe in 2006. He is responsible for the tactics and programs to create interest, demand and recognition for DirectPointe and its products through the use of channel development, online marketing, product management and strategic relationships. Prior to joining DirectPointe, Blair served as the general manager of Eggnesters, a leader in channel and lead generation activities for companies such as LowerMyBills.com and BankRate.com. Prior to that, Blair was the director of marketing at FILA Golf, a division of FILA Sport S.p.A. and as the director of sales and marketing at Xavier Direct, a direct marketing firm that marketed investment training seminars for Investools and CNBC Online Investor Education.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Names Ty Mattingly to Board of Directors

Thu, 29 Nov 2007 14:00:00 GMT

DirectPointe, a leader in IT outsourcing services, today announced the addition of Ty Mattingly to its board of directors.

The addition of Mattingly to DirectPointe’s board brings valuable experience for the company to meet its goals for growth. In particular, Mattingly brings demonstrated success in mergers and acquisitions with the ability to work agreements that are beneficial to all parties. His experience in building Utah companies that compete on a national and global level will help as DirectPointe continues to increase its presence across the United States.

“DirectPointe is in a rapid growth mode that includes new acquisitions and partnerships, and Ty Mattingly brings us years of experience in building key business relationships and strategic alliances for companies,” said Michael Proper, CEO of DirectPointe. “It’s another piece of a progressive and experienced management team at DirectPointe, and we are excited to have him on board.”

Mattingly has a proven track record with many of Utah’s most successful technology companies including as an investor in his current position as managing director of Primary Colors, a private equity firm, and as an angel investor for the past 10 years for technology companies such as Omniture. As a co-founder of SBI-Razorfish and Novonyx, he led both companies to successful acquisitions. At SBI he helped establish the company as the leading interactive marketing firm in the country, which was ultimately acquired for more than $6 billion to become the foundation for Microsoft’s interactive marketing and advertising initiatives, and Novonyx, a joint venture between Netscape and Novell, was acquired by Novell. Mattingly also served in a number of executive positions at Novell, where he worked directly with Ray Noorda and Bob Frankenberg in managing the company.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Acquires Sweet Spot Solutions

Tue, 20 Nov 2007 14:00:00 GMT

DirectPointe Acquires Sweet Spot Solutions

DirectPointe, a leader in IT outsourcing services, today announced the acquisition of Sweet Spot Solutions (S3) and its patented, clientless VPN technology for flash memory devices that makes remote network access simpler and more secure.

The Mesa, Ariz.-based Sweet Spot Solutions enables remote access through a virtual private network (VPN) from almost any Internet-enabled terminal. The software resides on a portable USB flash drive, so it requires no install and leaves no trace on the host computer. Users simply insert the thumb drive into a USB port and authenticate to the drive and then the remote network. It is the industry’s first two-factor authentication combined with a VPN on a USB flash drive.

“With DirectPointe’s acquisition of S3, we are gaining both innovative technology and talented people that complement our company and offerings,” said DirectPointe CEO Michael Proper. “With the technology we are adding another security layer to our network, server and PC services and extending additional benefits to our customers. The expertise of the people will help us continue to pioneer new solutions that make technology simple, manageable and affordable.”

Proper continued, “As data becomes increasingly accessible and distributed, the need to securely authenticate users becomes more critical. This is especially important as users move from storing data locally on hard drives to accessing data from remote devices such as cell phones and USB drives or distributed applications on the Internet like Google Apps. This acquisition will enable DirectPointe customers using S3’s patented clientless VPN technology to simply and securely access data remotely.”

This marks the third acquisition for DirectPointe in 2007 as the company experiences award-winning growth. With growth in revenue, customers and partnerships, DirectPointe continues to focus on delivering customer value by providing outsourced IT solutions that are unique to each customer’s needs.

Justin Beck, CEO of Sweet Spot Solutions said, “We are excited to add Sweet Spot's technology to DirectPointe's intellectual property portfolio. DirectPointe's CentralPointe Server and infrastructure provide the resources to take our product to a much broader market, and we are enthusiastic about working with DirectPointe's team.”

Chad Swensen, president of Sweet Spot Solutions said, “This acquisition empowers us to leverage new and existing opportunities for Sweet Spot’s technology. The blending of the Sweet Spot product offering and the combined talent and technology of both organizations enables us to provide customers with innovative solutions and grow the company, both domestically and internationally."

Terms of the deal were not disclosed. For more information about DirectPointe and its IT outsourcing solutions, please visit http://www.directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Recognized as One of Utah’s Fastest Growing Companies

Thu, 25 Oct 2007 14:00:00 GMT

DirectPointe Recognized as One of Utah’s Fastest Growing Companies

DirectPointe, a leader in IT outsourcing services, today announced it’s recognition as one of Utah’s Fastest Growing Companies by the MountainWest Capital Network (MWCN). At the Utah 100 awards luncheon today, DirectPointe was honored with other growing and thriving companies from around the state.

This marks the third consecutive year DirectPointe has been recognized, which is all three years the company has been eligible for the Utah 100 rankings. DirectPointe was also listed by Inc. magazine in September as one of the fastest growing private companies in the United States.

“DirectPointe owes its success to our loyal customers who give us the opportunity to demonstrate the real value we can bring to their business,” said Michael Proper, CEO of DirectPointe. “It’s rewarding to experience the growth that validates the commitment from each of our employees and our efforts to provide customers with quality technology and support.”

The MWCN Utah 100 recognizes the fastest growing Utah companies over the past five years on a simple percentage basis.

For more information about DirectPointe, please visit http://www.directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Increases National Presence with Acquisition of TechnologyWorks

Wed, 24 Oct 2007 14:00:00 GMT

DirectPointe Increases National Presence with Acquisition of TechnologyWorks

DirectPointe, a leader in IT outsourcing services, today announced the acquisition of TechnologyWorks and its well-established client base. The acquisition expands DirectPointe’s national presence and provides a greater sales and support focus in the New England and Northern California regions.

TechnologyWorks was started in 2003 to manage the IT needs of small to mid-size businesses, specifically in the Boston and San Francisco markets. As an IT outsourcing company TechnologyWorks has established a strong reputation for quality of customer service and has partnerships with Dell, Microsoft and Linksys (division of Cisco) to provide clients with complete technology solutions.

“When looking at TechnologyWorks we saw a company that shared DirectPointe’s vision for making technology simple, manageable and affordable for small businesses,” said DirectPointe CEO Michael Proper. “We see this as a great opportunity to grow the company and increase DirectPointe’s presence in key markets on both the East Coast and the West Coast."

Current agreements for TechnologyWorks customers will remain in place, and each customer will have the opportunity to add new DirectPointe services. They will also have the option to add more extensive support that includes 24/7 phone, chat and e-mail support through DirectPointe’s Network Operations Center and DirectPointe eSupport, which, at the click of a button, instantly connects customers to a qualified DirectPointe support agent.

R. James Parsons, CEO of TechnologyWorks, said, “TechnologyWorks has experienced growth in large part through our commitment to our customers. We enter into the agreement with DirectPointe with full confidence that our customers will continue to receive outstanding service and have even greater access to new technologies and solutions. The DirectPointe model is the future for local and regional-based IT service providers to give enhanced service to their clients.”

Mirick O’Connell, a regional business law firm with multiple offices in Massachusetts, has worked with TechnologyWorks since its inception and is looking forward to the deal with DirectPointe. David E. Surprenant, managing partner, said, “TechnologyWorks has earned my trust over the years with great reliability and support, and we have referred them to many of our clients. With DirectPointe, we maintain that confidence and see the added potential of even greater service, new options and greater flexibility to supplement organizations that have some in-house IT resources.”

Terms of the deal were not disclosed. For more information about DirectPointe and its IT outsourcing solutions, please visit http://www.directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Welcomes Mike Maxwell as VP of Sales, Marketing and Business Development

Mon, 01 Oct 2007 14:00:00 GMT

DirectPointe Welcomes Mike Maxwell as VP of Sales, Marketing and Business Development

DirectPointe, a leader in IT outsourcing services, today announced the addition of Mike Maxwell as its new vice president of sales, marketing and business development.

This appointment represents another positive step in DirectPointe’s ongoing development as a company. Maxwell brings 17 years of senior sales management experience with demonstrated success in developing, implementing and managing effective direct sales, channel sales, business development and OEM programs with global industry leaders.

“Mike Maxwell is a seasoned professional who has consistently created successful initiatives to increase sales,” said Michael Proper, CEO of DirectPointe. “His illustrious career demonstrates a proven ability to drive sustained and profitable growth, and his aptitude at making connections that enhance relationships is warmly welcomed. We are thrilled to have him on board with DirectPointe.”

Maxwell is poised for success in the managed IT service space, having worked to grow product and services sales revenue by leading sales teams in winning key business opportunities at enterprise, mid-market and OEM accounts. He spent the past four years at Symantec Corp. where he successfully managed direct sales organizations selling software, hardware and managed services to large enterprise and mid-market customers and fostered a large network of channel partners to support that sales effort. Maxwell has also held sales management positions at PowerQuest Corp., 3Com Corp., US Robotics and others. He brings to DirectPointe his experience in building strong “virtual sales teams” of VAR, integrator and reseller partners.

For more information about DirectPointe, please visit http://www.directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Adds Google Presentation to Small Office Solution

Fri, 28 Sep 2007 14:00:00 GMT

DirectPointe Adds Google Presentation to Small Office Solution

DirectPointe, a leader in IT outsourcing services, today announced the integration of Google Presentation with the DirectPointe Small Office Solution™. This adds to DirectPointe’s integration with Google Apps™ Premier Edition and its participation in the Google Enterprise Professional™ program.

Small businesses can access powerful presentation tools so users can create web-based presentations that others can collaborate, update and view from their own computers in real time. DirectPointe adds value by eliminating the time-consuming and technical process of integrating the Google Apps domain with a local domain. This enables customers to use Gmail™ with professional e-mail addresses using their own company name.

Also, by integrating Google Apps (now including presentations) with the network, DirectPointe provides a way for when a new user is added to the network, they are automatically provisioned with the same user name and password to Google Apps and have immediate, single sign-on access to their local domain as well as the collaboration tools in their Google Apps domain.

“As Google expands its productivity and collaboration offering, DirectPointe has worked quickly to ensure those applications are available to our customers,” said DirectPointe CEO Michael Proper. “DirectPointe continues to manage all of a small office’s IT needs using best-of-breed technologies, so those companies can focus on running their business.”

As part of its managed IT services, DirectPointe deploys the Small Office Solution and Google Apps on the customer’s own domain to eliminate disruptions to the business. Once the solution is set up, DirectPointe monitors, manages and protects the IT environment to ensure it is healthy and running smoothly. This is all backed by immediate 24/7 support from experienced technicians.

The DirectPointe Small Office Solution is a fully featured, enterprise-class networking solution for small businesses and large organizations with distributed environments. It provides all of the core server and networking hardware, software and services a small business needs in a single, plug-and-play device that resides at the customer location.

DirectPointe’s Small Office Solution is available starting at $350 per month per location. For more information on the Small Office Solution and Google Apps Premier Edition, please visit http://www.directpointe.com/google. Partners interested in leveraging the solution to provide their own branded offering can get more information at http://www.directpointe.com/partnercontact.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Recognized as one of Nation’s Fastest Growing Private Companies

Mon, 27 Aug 2007 14:00:00 GMT

IT outsourcing company included in Inc. 5000 rankings for three-year growth in revenue

DirectPointe Recognized as one of the Nation's Fastest Growing Private Companies

DirectPointe, a leader in IT outsourcing services, has been recognized by Inc. magazine as one of the fastest-growing private companies in the United States.

DirectPointe had a three-year growth rate in revenue of 249.7 percent for a ranking of #1442. One of the main contributors to growth listed was a low monthly fee model that allows small and medium-sized businesses to afford high-end service. DirectPointe was one of 71 Utah companies in the Inc. 5000. Provo-Orem was also recognized as the city with the most Inc. 500 companies per capita.

"We are honored to be recognized by Inc. magazine for the national growth that has taken place at DirectPointe,” said Michael Proper, DirectPointe CEO. “While we have some great solutions that deliver value to small and mid-size businesses, this growth is a direct reflection of the vision, commitment and efforts of our employees in meeting and exceeding the expectations of our customers.”

DirectPointe is a leading provider of IT outsourcing services. It was founded in 2000 with a vision of making technology simple, manageable and affordable for the underserved small to medium-size business sector. The DirectPointe tools and systems enable its technicians to manage, protect and support customers remotely for a single monthly fee. By centralizing and standardizing technology, DirectPointe can manage IT better and for less than its clients can internally—with or without an existing IT staff.

“The Inc. 5,000 provides the most comprehensive look ever at the most important part of the economy – the entrepreneurial part,” said Inc. 5,000 Project Manager Jim Melloan. “The expansion of the list has allowed us to tell the stories of larger companies, older companies, and a wealth of companies in industries that are often underreported in the business media.”

The 2007 Inc. 5,000 reported median revenue of $9.4 million and median three-year growth of 140 percent. Complete information on the 2007 Inc. 5,000 can be found at www.inc.com/inc5000.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Recognized as Best Utah Company in Computer Industry

Thu, 23 Aug 2007 14:00:00 GMT

Company receives Readers' Choice Award for Computer Systems from Connect Magazine

DirectPointe Recognized as Best Utah Company in Computer Industry

DirectPointe, a leader in IT outsourcing services, has been recognized by Connect magazine readers as the top choice for computer systems.

The award is based on voting from Connect readers. Readers are asked to vote for the best Utah companies in various industries, and the results are published in the annual Readers’ Choice Awards Connectory issue.

"We have received many different types of recognition this year, but to be chosen by the readers, who also represent our customers, is especially significant,” said Michael Proper, DirectPointe CEO. “As a company we are focused on delivering value for our customers by managing all of their technology needs, and it’s rewarding to see those efforts validated.”

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Secures $4 Million in Funding from Zions Bank

Tue, 17 Jul 2007 14:00:00 GMT

DirectPointe Secures $4 Million in Funding from Zions Bank

DirectPointe, a leader in IT outsourcing services, today announced it has secured $4 million in additional funding from Zions Bank. The investment will be used for operational efficiencies, marketing and product development, and for accelerating continued growth of the company. This will help DirectPointe in delivering managed IT services to more businesses across the country.

“When we looked at DirectPointe, we saw a company that is innovative and delivering unique services in a market that is experiencing high growth,” said Tom Etzel, Sr. Vice President Venture Lending of Zions Bank. “DirectPointe has already demonstrated stability, growth and leadership, and we’re excited to be part of a company that contributes to the Utah business community.”

The funding represents one of the first investments from the newly formed venture funding group at Zions Bank. The funding from Zions Bank is traditional financing, unlike typical venture-based financing in which ownership is allocated to the investing company.

DirectPointe CEO Michael Proper said, “In less than five years, we have been able to significantly grow our business from the investments of our own executives. We have some great opportunities ahead of us, and we are excited to have some additional capital to use in growing the company while still holding on to the equity.”

DirectPointe is a leading provider of IT outsourcing services. It was founded with a vision of making technology simple, manageable and affordable for the underserved small to medium-size business sector. The DirectPointe tools and systems enable its technicians to manage, protect and support customers remotely for a single monthly fee. By centralizing and standardizing technology, DirectPointe can manage IT better and for less than its clients can internally—with or without an existing IT staff.

For more information about DirectPointe, please visit http://www.directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Adds Hosted Exchange to the Small Office Solution

Tue, 10 Jul 2007 14:00:00 GMT

Customers Receive Full Functionality of Microsoft Exchange without the Cost and Complexity of Setting up and Managing an Internal Server

DirectPointe, a leader in managed computing services, today announced the availability of Microsoft Hosted Exchange* with the DirectPointe Small Office Solution™ and CentralPointe Server. This gives small and mid-size businesses a fully-featured and integrated networking solution that includes Microsoft Exchange with a simple interface that streamlines the addition of new users and easily deploys other services.

With Microsoft Hosted Exchange, customers get the full suite of features seamlessly integrated with the network—from the initial purchase through delivery and support. It enables employees to share calendars, contacts, tasks and public folders without requiring the business owner to set up and manage an internal Microsoft Exchange Server. Mailbox data is stored on the hosted server but cached on local computers, so users can work offline when not connected to the Internet.

“We wanted the functionality of Exchange, but we couldn’t justify the costs,” said Chad Christensen, president of Cottonwood Capital, a Utah-based real estate investment company. “With Hosted Exchange as part of our DirectPointe solution, we now have all the features at an affordable price. Plus, we don’t have to worry about managing it and integrating it with our other systems.”

The DirectPointe Small Office Solution with Hosted Exchange also provides users with full access to their mailbox via BlackBerry*, Treo*, Windows* and other mobile devices through their choice of support for BlackBerry Server, Good Messaging Server* and Wireless Active Sync*.

DirectPointe CEO Michael Proper said, “The addition of Exchange functionality to our Small Office Solution accentuates our role as an advocate for simple, manageable and affordable technology for the SMB. Our centralized approach coupled with a managed services offering is what makes our Small Office Solution unique and able to reduce IT cost and complexity for smaller businesses and distributed enterprises.”

DirectPointe Small Office Solution customers now have the choice between Google Apps* and Microsoft Hosted Exchange for their collaboration needs. This also gives customers additional support for Microsoft SharePoint* and Microsoft CRM* 3.0 through DirectPointe or its partners.

The DirectPointe Small Office Solution is a fully featured, enterprise-class networking solution for small businesses and large organizations with distributed environments. It provides all of the core server and networking hardware, software and services a small business needs in a single, plug-and-play device that resides at the customer location. At the heart of the Small Office Solution is the CentralPointe Server, which partners can use to provide their own branded offering.

DirectPointe support for Hosted Exchange is now available to new and existing customers. Current Small Office Solution customers can add Hosted Exchange by contacting their DirectPointe account manager. For more information on the Small Office Solution, please visit http://www.directpointe.com/solutionbuilder_pr.html. Partners interested in leveraging the solution to provide their own branded offering can get more information at http://www.directpointe.com/partnercontact.

Small Office Solution is a trademark of DirectPointe Inc.

*All other company and product names may be trademarks of the respective companies with which they are associated.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Named One of Utah Valley’s Best Places to Work

Thu, 21 Jun 2007 14:00:00 GMT

DirectPointe Named One of Utah Valley’s Best Places to Work

DirectPointe, a leader in managed IT outsourcing services, today announced the company was named one of Utah Valley’s “Best Companies to Work For” in 2007 by Utah Valley Business Quarterly magazine. DirectPointe was one of five companies recognized by the publication for providing a creative culture, employee perks and a positive work environment.

“DirectPointe has received many awards and recognition over the years, but being named a ‘Best Company to Work For’ is especially rewarding,” said Michael Proper, DirectPointe CEO. “We strive to create an environment where employees see DirectPointe as not just a job but as a lifestyle with great people who enjoy working together and are recognized for their success.”

In the article, Utah Valley Business Quarterly noted that a “team-oriented atmosphere gives the fast-growing company a family feel…where everyone’s differences are valued and cooperation is encouraged.” DirectPointe was specifically recognized for a number of perks and attributes:
• Mentor-style management
• Atmosphere of communication
• “CarePointe” system of rewarding employees for hard work
• Creative company parties
• Competitive benefits and insurance

“The best thing about DirectPointe employees is that they’re themselves,” said Wallace Randolph, DirectPointe vice president of support services. “We work hard, we play hard and we do things together as a team. Everyone has phenomenal commitment, loyalty and desire.”

For more information about DirectPointe, please visit http://www.directpointe.com. Individuals interested in employment opportunities can visit http://www.directpointe.com/company/careers.aspx.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe CEO Named Ernst & Young Entrepreneur Of The Year Finalist

Tue, 05 Jun 2007 14:00:00 GMT

DirectPointe CEO Named Ernst & Young Entrepreneur Of The Year Finalist

DirectPointe, a leader in managed IT outsourcing services, today announced its Founder, President & CEO Michael D. Proper, is a finalist for the Ernst & Young Entrepreneur Of The Year® 2007 Award. According to Ernst & Young, the awards program was designed to recognize outstanding entrepreneurs on a regional, national and global level who are building and leading dynamic, growing businesses. Proper was selected as a finalist by a panel of independent judges. Award winners will be announced at a special gala event on June 7, 2007 at the Salt Palace Grand Ballroom in Salt Lake City.

“The nomination for Entrepreneur of the Year is again another fantastic milestone for DirectPointe. I am humbled by the recognition, but the real story here is the continued validation of the services our team provides companies all over the United States,” commented Proper.

DirectPointe is a leading provider of IT outsourcing services. Proper founded DirectPointe in 2000 with a vision of making technology simple, manageable and affordable for the underserved small to medium-size business sector. The DirectPointe tools and systems enable its technicians to manage, protect and support customers remotely for a single monthly fee. By centralizing and standardizing technology, DirectPointe can manage IT better and for less than its clients can internally—with or without an existing IT staff.

Under Proper's leadership, DirectPointe was named to Utah’s “Top Twenty-Five Under Five” in 2001, 2002, 2003 and 2005 by the Utah Valley Entrepreneurial Forum. The company was recognized as one of 14 “Emerging Elite” companies in Utah by the MountainWest Capital Network (MWCN) in 2004 and was also ranked in the top 30 fastest growing companies in MWCN’s 2005 and 2006 awards. DirectPointe was also recently recognized in Utah Valley BusinessQ Magazine as a “Best Company to Work For” in the state of Utah.

DirectPointe’s Small Office Solution received the “Product to Watch” award from Small Business Technology Magazine earlier this year. Proper was recognized as one of the “Top 40 Under 40” business leaders in Utah in 2005 by Utah Business Magazine. During 2005 and 2007, he was named as one of the top leaders and entrepreneurs in Utah by vSpring Capital’s “vSpring 100.”

The Ernst & Young Entrepreneur Of The Year awards program celebrates its 21st anniversary this year. Awards are given to entrepreneurs who have demonstrated excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities.

Regional award winners are eligible for consideration for the Ernst & Young Entrepreneur Of The Year 2007 national program. Award winners in several national categories, as well as the overall national Ernst & Young Entrepreneur Of The Year award winner, will be announced at the annual awards gala in Palm Springs, Calif. on Nov. 17, 2007. The national Entrepreneur Of The Year celebration is part of Ernst & Young’s Strategic Growth Forum. The overall national Entrepreneur Of The Year award recipient is then considered for the world event held in Monte Carlo.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Adds On-Demand PC Management to the Small Office Solution

Wed, 04 Apr 2007 14:00:00 GMT

DirectPointe Adds On-Demand PC Management to the Small Office Solution

DirectPointe, a leader in managed IT outsourcing services for small businesses and distributed offices, today announced an agreement with TriActive to bundle TriActive Systems Management On Demand™ technology with the DirectPointe CentralPointe Server and Small Office Solution™. The addition of TriActive Systems Management On Demand provides Small Office Solution customers with PC management capabilities that complement DirectPointe’s server and networking solution for small businesses or distributed environments.

TriActive Systems Management On Demand provides asset management, patch management, software distribution, software categorization, remote control and license compliance to manage each of the PCs within the Small Office Solution environment. When customers purchase the DirectPointe Small Office Solution, they will be able to activate PC Management as an add-on solution, enabling DirectPointe or a DirectPointe partner to monitor, manage, protect and support the PCs.

DirectPointe CEO Michael Proper said, “TriActive is one of the market leaders in on-demand systems management. They share DirectPointe’s vision of making technology simple, manageable and affordable. This enables DirectPointe and its partners to seamlessly identify and manage PCs connected to the Small Office Solution or CentralPointe Server.”

TriActive Systems Management On Demand provides hosted systems management tools that are integrated, affordable and easy to use. This reduces the cost of IT ownership, eliminates costly hardware and software infrastructure and makes systems management affordable for small and mid-size enterprises.

“We are excited to partner with DirectPointe to simplify technology for small businesses and distributed offices,” said Poul Nielsen, TriActive CEO. “DirectPointe consolidates enterprise-class technology into an integrated, simple-to-use server that provides tremendous value and cost savings.”

For more information on the Small Office Solution, please visit http://www.directpointe.com/solutionbuilder_pr.html. Partners interested in leveraging the solution to provide their own branded offering can get more information at http://www.directpointe.com/partnercontact.

About TriActive

TriActive, Inc., a pioneer of Systems Management On Demand™ and innovator of MSP 2.0, uses a SaaS (Software-as-a-Service) model to dramatically improve service levels while reducing complexity and total cost of ownership (TCO). TriActive offers a modular solution set that enables partners to deliver Managed Services On Demand™, forgoing expensive upfront investment and enabling the solution provider to focus on customer success. For more information about MSP 2.0 - Hosting your success™, visit http://triactive.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Acquires STI to Offer Managed Printing Services

Wed, 28 Mar 2007 14:00:00 GMT

DirectPointe Acquires STI to Offer Managed Printing Services

DirectPointe, a leader in managed IT outsourcing services, today announced the acquisition of STI (System Technology Inc.), an award-winning provider of managed print services. The addition of printing services complements DirectPointe’s existing managed desktop, server and networking services, which manage a company’s IT needs for an affordable monthly fee.

“Printing is one of the most fundamental IT needs of a business, yet it is often problematic and expensive,” said DirectPointe CEO Michael Proper. "Now we can offer customers a comprehensive managed printing solution that streamlines all of their printing needs and costs."

Offices that implement either the DirectPointe Complete Solution or the DirectPointe Small Office Solution now have the added benefit of receiving immediate, real-time support for printers and multifunction devices. Through the DirectPointe Small Office Solution and the CentralPointe Server, information such as supplies status, error codes, driver updates, serial numbers, model numbers, service history and paper jam notifications are immediately communicated to DirectPointe for oversight, monitoring and reporting.

This information allows DirectPointe, and eventually partners, to proactively replenish toner inventories before they run out, schedule preventative service on a device before it breaks, and upgrade, configure and reset printing devices in real-time through the network, reducing the need to dispatch on-site service. Unprecedented 24/7 support is added via the DirectPointe eSupport link, which, at the push of a button, instantly connects customers to a qualified DirectPointe support agent.

Lawton Smith, CEO of STI, said, “This is a tremendous opportunity to drive real value into the small office printing environment. The efficiencies of the DirectPointe solution set, specifically the CentralPointe Server, open a huge window of opportunity for small businesses to quantify, control and reduce the costs involved with IT, including printing. This acquisition strengthens the common DirectPointe/STI purpose of making IT simple, manageable and affordable."

The STI managed printing service encompasses evaluation, acquisition, deployment, service, supply and disposal of office printing equipment and supplies to facilitate the management of office printing environments. Print, copy, scan, and fax functionality are all managed through a single vendor to reduce complexity, improve operational efficiency and control the cost associated with multiple vendors, manufacturers and suppliers. STI provides certified business solutions for HP, Xerox and Canon printing and multifunction equipment.

About DirectPointe
DirectPointe Inc., based in Lindon, Utah, with customers in all 50 states, provides managed computing services that make technology simple, manageable and affordable for small and mid-size businesses. The company takes ownership of the entire computing life cycle, including procurement, deployment, management, protection and support, so customers have one company to handle all their computing needs. Customers can deploy a complete solution to manage their entire environment or a subset of services to complement their existing infrastructure. DirectPointe Solutions are delivered for one consistent monthly payment to ease budgeting and eliminate upfront costs. For more information about DirectPointe, visit www.directpointe.com or call (801) 805-9700. Partners interested in leveraging DirectPointe solutions to provide their own branded offering can get more information at http://www.directpointe.com/partnercontact.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Integrates its Small Office Solution with Google Apps

Thu, 22 Feb 2007 14:00:00 GMT

DirectPointe Integrates its Small Office Solution with Google Apps

DirectPointe, a leader in managed computing services, today announced it has joined the Google Enterprise Professional™ program to integrate Google Apps™ Premier Edition with the DirectPointe Small Office Solution™. This combined solution provides small businesses and distributed offices with all their essential Networking, Server and Domain Management Services for an affordable monthly fee.

The integration makes it simple for organizations to add or manage employees. When a new user is added to the network, they are automatically provisioned with the same user name and password to Google Apps and have immediate access to their local domain as well as the collaboration tools in their Google Apps domain.

"Google is excited to have DirectPointe as a partner in the Google Enterprise Professional program,” said Scott McMullan, Google Apps partner lead, Google Enterprise. “The same affordability and ease of use Google provides for collaboration is now extended to the entire IT environment with the integration with DirectPointe’s Small Office Solution.”

Google Apps™ brings simple, powerful communication and collaboration tools to organizations using their own domain name. With the Google Apps™ service, users can utilize tools like Gmail™, Google Calendar™, Google Talk™ and Google Docs & Spreadsheets™ on their own domain to stay connected and work together more effectively.

As a Google Apps Premier Edition partner offering managed IT services, DirectPointe facilitates the on-site deployment and setup of the Small Office Solution and Google Apps on the customer’s own domain to eliminate disruptions to the business. Once the solution is set up, DirectPointe monitors, manages and protects the IT environment to ensure it is healthy and running smoothly. This is all backed by immediate 24/7 support from experienced technicians.

DirectPointe CEO Michael Proper said, “DirectPointe’s partnership with Google is a natural fit in our goal to make IT simple, manageable and affordable. With a combined solution, we are able to provide small offices with a secure and standardized environment for their collaboration and networking needs.”

DirectPointe’s Small Office Solution is available starting at $350 per month per location. For more information on the Small Office Solution and Google Apps Premier Edition, please visit http://www.directpointe.com/google. For additional information on the Google Enterprise Professional Program, please visit http://www.google.com/enterprise/gep/.

The Small Office Solution is also available to potential partners interested in leveraging the solution to provide their own branded offering. More information is available at http://www.directpointe.com/partnercontact.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Small Office Solution Named “Product to Watch” in Small Business Technology Magazine

Thu, 01 Feb 2007 14:00:00 GMT

DirectPointe Small Office Solution Named “Product to Watch” in Small Business Technology Magazine

DirectPointe today announced its Small Office Solution was recognized as a “Product to Watch” in the Small Business Technology Magazine 2006 Product of the Year Awards, an annual salute to the best technology products and services for small businesses. Award winners were selected by a panel of judges consisting of editors, technology writers, trainers, consultants, analysts and small business owners.

The DirectPointe Small Office Solution is a fully featured, enterprise-class networking solution for small businesses. It provides all of the core server and networking hardware, software and services a small business needs in a single, plug-and-play device that resides in the customer location.

“We appreciate the recognition of our Small Office Solution by the panel of judges representing small business owners and industry experts,” said DirectPointe CEO Michael Proper. “This offers validation of DirectPointe’s efforts to make technology simple, manageable and affordable for small businesses.”

The Product of the Year Awards recognize outstanding technology products that improve key functions in a small business, such as business operations, management, marketing and sales, productivity and financial management, in addition to critical technology areas such as security and infrastructure. The 2006 honorees were selected from nearly 300 candidates.

“Small Business Technology Magazine prides itself on helping entrepreneurs make technology decisions that drive real results in their business,” said Patrick Cook, product editor and labs director, Small Business Technology Magazine. “Our 2006 winners represent the best of the best – demonstrating the breadth and quality of technical products aimed specifically at the small business market, with robust features and price points that are just right for their needs.”

About Small Business Technology Magazine
Small Business Technology Magazine is the only print and online magazine in the United States that focuses on the technology needs of small businesses. The media company offers hundreds of articles, research reports, case studies and product demonstrations that help entrepreneurs make the right technology decisions simply, quickly and effectively. Subscribe at http://www.sbtechnologymagazine.org.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Builds Small Business Server and Networking Solution on Dell Hardware

Tue, 30 Jan 2007 14:00:00 GMT

DirectPointe Builds Small Business Server and Networking Solution on Dell Hardware

DirectPointe, a leader in managed computing services, today announced the selection of Dell as its platform of choice to build out the DirectPointe Small Office Solution. Dell is DirectPointe’s first hardware platform for the DirectPointe Small Office Solution.

“The Small Office Solution maximizes the value of a small business’ IT investments by giving them enterprise-class technology and services for a small business price,” said Michael Proper, DirectPointe CEO. “We’re excited to combine our landmark Small Office Solution with Dell’s quality and reputation as a world leader in computing hardware.”

DirectPointe’s Small Office Solution is now available. Pricing is tiered based on the number of users and starts at an introductory price of $350 per month for up to 5 users. For more information, please visit our Solution Overview at http://www.directpointe.com/solutionoverview_pr.html.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Small Office Solution Removes IT Headaches for Small Businesses

Tue, 16 Jan 2007 14:00:00 GMT

Small businesses receive core networking and server hardware, software, and services in a single plug-and-play server

DirectPointe Small Office Solution Removes IT Headaches for Small Businesses

DirectPointe, a leader in managed computing services, today announced the immediate availability of the DirectPointe Small Office Solution, a full-featured, enterprise-class networking solution for small businesses. The Small Office Solution provides all of the core server and networking hardware, software and support services a small business needs for a consistent, monthly fee.

The DirectPointe Small Office Solution simplifies information technology for small businesses by fully integrating their server and network components into a single, plug-and-play server. Once the server is set up, DirectPointe also monitors the network for potential problems and provides any necessary technical support as part of the monthly fee.

DirectPointe’s Small Office Solution is now available after a successful pilot program with a wide range of customers in education, financial services, healthcare, manufacturing and advertising amongst others. Kids Village, an educational facility for young children, deployed the solution to take care of their IT needs and to create a safe and secure environment for their students.

“I loved how easy it was to get started with the Small Office Solution,” said Ann Whittaker, President and Founder of Kids Village. “I thought we were going to have a lot of down time and interruptions to our business – which would inevitably result in revenue loss. DirectPointe installed our solution during a time that didn’t disrupt our business, and I can’t remember even one hour of down time during or since. Everything about this solution is easy, and we get everything we need to run our business for one low, monthly fee that any small business could afford.”

The Small Office Solution includes all of the server components for file, print, messaging, FTP, proxy, LDAP, local backup, Web, and database. The network components include managed firewall and VPN, content filtering, intrusion detection and prevention, bandwidth management, dynamic DNS services, and wireless access.

“Small business owners generally don’t want to worry about how much storage they have or how their backup system works. They just want to know that their e-mail and data are available to them 24/7,” said Michael Proper, DirectPointe CEO. “With the Small Office Solution, DirectPointe takes care of a small business owner’s technology concerns, so they can focus on their core business.”

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Delivers Enterprise-Class IT Solution for Small Businesses

Wed, 29 Nov 2006 14:00:00 GMT

SmallOffice Solution provides core networking and server hardware, software, and services in a single plug-and-play server

DirectPointe Delivers Enterprise-Class IT Solution for Small Businesses

DirectPointe, a leader in managed computing services, today announced the DirectPointe SmallOffice Solution, a fully-featured, enterprise-class networking solution for small businesses. The SmallOffice Solution provides all the core server and networking hardware, software and support services a small business needs at an unprecedented price point.

“Small businesses have traditionally experienced a gap between the technology they want and the technology they can afford,” said Michael Proper, DirectPointe CEO. “DirectPointe is bringing value to their IT investments with a new managed services model that provides small businesses with all the needed technology, services and support for a consistent monthly fee. The SmallOffice Solution truly makes technology simple, manageable and affordable."

At the heart of the SmallOffice Solution is the CentralPointe Server that integrates all the core server components and applications and delivers them through a secure, Web-based console. This simplifies the technology for a small business by fully integrating all of the components into one server that becomes a plug-and-play device and is easily set up with limited technical experience. This solution also provides small businesses with a single point of purchase and accountability for their technology needs.

Server and Network Components

The CentralPointe Server includes all of the server components for file, print, messaging, FTP, proxy, LDAP, local backup, Web, and database. The network components include managed firewall and VPN, content filtering, intrusion detection and prevention, bandwidth management, dynamic DNS services, and wireless access. The server will connect with any desktop environment running Windows, Macintosh, or Linux as long as they meet basic, minimum specifications.

Once the SmallOffice Solution is installed and configured, DirectPointe monitors the system to keep the network and server running efficiently. Technical support issues are handled by DirectPointe and are included as part of the monthly fee. This solution can easily scale to accommodate growth by adding more users or additional applications.

For STI, a pilot customer of the SmallOffice Solution, the benefit of the solution was the organization, consolidation, and simplicity it provided for their office. They had spent years trying to balance the various aspects of IT using different vendors for email, network services, Web hosting, domain name registration, and they had very few IT standards throughout the office. Prior to DirectPointe, STI had a half-hearted back-up system for data protection, no Internet content filtering and flawed virus protection.

“What a breath of fresh air DirectPointe was,” said Lawton Smith, president and CEO of STI. “Within 30 minutes the DirectPointe technicians had installed a new server, copied our core data to the back-up system and launched a simple Web-based interface to manage 10 years worth of IT headaches through a single interface. DirectPointe has delivered a simple, manageable solution for our small office that allows us to focus on our business without the worry, hassle, or headache of the typical small office IT environment.”

Pricing and Availability

DirectPointe SmallOffice Solution will be available Jan. 8, 2007. Pricing is tiered based on the number of users and starts at an introductory price of $350 per month for up to 5 users. The solution can accommodate up to 50 users. For more information, please contact info@directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Named One of Utah’s 100 Fastest Growing Companies

Fri, 17 Nov 2006 14:00:00 GMT

DirectPointe Named One of Utah’s 100 Fastest Growing Companies

DirectPointe, a leader in managed computing services, today announced its recognition as the 26th fastest growing company in the state of Utah according to the MountainWest Capital Network’s Utah 100 Fastest-Growing Companies Award.

On October 26, 2006, the MountainWest Capital Network celebrated its 12th anniversary of the premiere annual event, with more than 1,200 of Utah's most successful entrepreneurs and business leaders in attendance. The event recognized the state's 100 Fastest-Growing companies, 15 Largest Revenue Growth companies, and the "Emerging Elite."

”DirectPointe is honored to receive such an award and to be recognized along side successful businesses from a myriad of industries,” said Michael Proper, President and CEO of DirectPointe. “It has been our priority to meet and exceed the expectations of our customers and the community, and we feel like this award helps to validate our efforts.”

The Utah 100 recognizes companies for their significant contribution to the state and its expanding economy. It is also an opportunity for Utah's business community to join in honoring these successful companies, network, share ideas, and promote business in Utah. The MountainWest Capital Network launched the Utah 100 in 1995 as Utah's first business-growth recognition program.

DirectPointe was recognized in 2005 as the 18th fastest growing company in Utah and as one of the Emerging Elite in 2003.

About the MountainWest Capital Network

The MountainWest Capital Network is Utah's first and largest business networking organization devoted to supporting entrepreneurial success by: fostering the dynamic flow of information about capital formation and distribution, educating and mentoring excellence, and recognizing and rewarding performance. We accomplish this through signature activities and events, such as the Utah 100, real-time Deal Flow reporting and recognition, and presentations by industry experts. For more information, visit http://www.mwcn.org.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe and Altiris Partner to Provide Managed IT Services

Tue, 10 Oct 2006 14:00:00 GMT

DirectPointe and Altiris Partner to Provide Managed IT Services

DirectPointe, a leader in managed computing services, today announced a strategic partnership with Altiris, a leading provider of service-oriented management solutions.

The partnership leverages Altiris® software and DirectPointe services to deliver unique IT management services to the underserved small and medium-size business (SMB) market. The solution is especially fitting for compliance-based businesses such as healthcare, banking, and insurance businesses with distributed offices. Typically, these offices have fewer than 100 users but require high levels of security, availability, and compliance based support. The combined solution provides customers with limited resources and automated and efficient IT service to help them meet the standards within each respective industry.

“We are excited to offer this joint solution for customers in the underserved SMB market. This sector will now be able to utilize enterprise-level technology for an affordable monthly fee, allowing them to more effectively grow their businesses with a competitive advantage” said Michael Proper, CEO of DirectPointe.

Rick McCord, Altiris VP of channel strategy, said, “DirectPointe has years of success as a managed service provider and has had more than five years of experience using Altiris software. Combining their experience with Altiris award-winning management solutions provides our joint customers with a classic win-win. The customer receives best-of-breed system management at a cost that is lower and more predictable than is typical with in-house IT support.”

About Altiris Altiris, Inc. is a leading provider of service-oriented management software that enables IT organizations to easily manage, secure, and service heterogeneous IT assets. Flexible solutions from Altiris help IT align services to drive business objectives, deliver audit-ready security, automate tasks, and reduce the cost and complexity of management. For more information, visit www.altiris.com.

Altiris is a registered trademark of Altiris, Inc. in the United States and in other countries.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Announces Addition of Executive Dashboard to its Complete Solution

Tue, 08 Aug 2006 14:00:00 GMT

DirectPointe Announces Addition of Executive Dashboard to its Complete Solution

DirectPointe, a leader in managed computing services, today announced the addition of the Executive Dashboard to its Complete Solution. The Dashboard provides customers with a consolidated view of the services that are delivered every month by utilizing DirectPointe services.

With the Executive Dashboard, customers are able to access summary information about services performed by DirectPointe, and view reports and charts of daily activities. Some of these activities include number of support incidents, spam and viruses blocked, and general computing health of a customer’s systems. In addition, customers can read survey feedback, which is received by DirectPointe from employees within each customer’s organization, to better understand the satisfaction level of each user.

“We are excited to offer this solution as a means for customers to see the value received with the Complete Solution,” said Michael Proper, president and CEO of DirectPointe. “DirectPointe recognizes the importance of providing customers with direct results that correlate to specific services paid for, such as how a customer's network is performing, and what spam, viruses, and objectionable materials are being filtered out of their e-mail. The Executive Dashboard provides all of this information in one single glance.”

DirectPointe is committed to providing customers with a clear understanding of the services that are delivered and the value they gain every month by having one point of accountability for all their IT needs. For more information, please visit www.directpointe.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Honored for Providing Best Computer Related Services in the State of Utah

Thu, 29 Jun 2006 14:00:00 GMT

Superior Utah Businesses Honored at 2006 Best of State Awards Gala

DirectPointe Honored for Providing Best Computer Related Services in the State of Utah

DirectPointe, a leader in managed computing services, is the recipient of Utah’s Best of State Award for “Best Computer Related Services” in the science and technology category. The award was given at the Best of State Awards Gala on June 24, 2006 in Salt Lake City, Utah for DirectPointe’s unsurpassed service and achievement in this category.

The Best of State Award is Utah's premier recognition and award program and was created to recognize outstanding individuals, organizations, and businesses in Utah. Ten industry sectors are recognized, including arts & entertainment, hospitality, merchandising, education, manufacturing, sports & recreation, dining, business services, community development, and science & technology.

“DirectPointe is honored to receive this prestigious award,” said Michael Proper, president and CEO of DirectPointe. “We are constantly striving to provide state-of-the-art technology and service to our customers and are pleased to be recognized by Utah’s industry leaders for our success.”

The Best of State Awards recognizes outstanding achievement in the community and brings together the best in business, education, government, and the arts. More than 100 judges review the nominations and score the candidates based on the following criteria:

• Achievement in the field of endeavor
• Innovation or creativity in approaches, techniques, methods, or processes
• Contribution to improving the quality of life in Utah.

By raising public awareness of high achievers in all walks of life, Best of State seeks to inspire individuals and businesses to excel in their various fields of endeavor, to encourage economic development within the state, and to encourage personal and corporate charitable behavior.

For more information visit, www.bestofstate.org.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Honored As Best Medium-Size Company

Fri, 17 Mar 2006 14:00:00 GMT

Utah Businesses Awarded at 2006 Big Business and Technology Expo

DirectPointe Honored as Best Medium-Size Company

DirectPointe, a leader in managed computing services, recently participated in the Big Business and Technology Expo at Utah Valley State College. DirectPointe was entered in the “Best of Technology” contest and received the award for the Best Medium-Size Business in Utah for 2006.

Dan Atkinson, DirectPointe’s EVP of Sales and Marketing, accepted the award at the Expo. “It was a privilege to receive this award for DirectPointe," said Mr. Atkinson. "The award marked a new achievement for us in the community. During 2003 and 2004 we were honored with the award for the Best Value Creation. Moving into a new category of achievment is evidence to the public that we are truly providing a world-class IT solution. We will continue to serve the community by providing quality service with our innovative computing solution that is affordable for all business sizes.”

Other companies receiving awards at the Business Expo included ContentWatch, Best Small Company; Altiris, Best Large Company; The SCO Group, Best Consumer Technology; ProPayUSA, Best e-Commerce Business; NextPage, Best Business Innovation; MediConnect.net, Best Application of Technology; and Control4, Best Overall. The awards submissions were judged and chosen by the Utah Information Technology Association (UITA).

Every year over 4,000 attendees from all over the state come to the Expo to make contacts with Utah’s finest and most progressive businesses. Many people are also drawn to the event to hear its premiere speakers. This year’s keynote speakers included the world famous Hyrum Smith sharing his Reality Model Seminar and Utah Governor Jon Huntsman, Jr.

For more information regarding the Big Businesses and Technology Expo, click here.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Announces Addition to Executive Team

Fri, 02 Dec 2005 14:00:00 GMT

Managed Service Provider Adds a COO

DirectPointe Announces Addition to Executive Team

DirectPointe Inc., a leader in subscription based computing services, announced the hiring of James M. Martinos as Chief Operating Officer.

As DirectPointe began experiencing immense growth during 2005, President and CEO Michael Proper realized the opportunity to add a COO to aid his executive team in managing further expansion.

“Jim Martinos’ ability to connect and serve others coupled with his extensive experience in operations in the IT industry. That coupled with his management and integration expertise make him uniquely qualified to help develop operational excellence and help continue to build a culture of discipline and accountability” stated DirectPointe CEO Michael Proper. “Jim has a proven track record of driving rapid growth both internally and externally and building shareholder value. He has the ability to motivate others due to his sincere concern for others. We believe that his breadth of experience and his capabilities will contribute to the continued successful execution of DirectPointe’s growth plans.”

“I am excited about the opportunity to help lead DirectPointe into its next phase of growth,” Martinos said. He also commented that he wished the DirectPointe offerings were available during his years at IBM Global Services. “DirectPointe provides an exciting, full-service technology infrastructure. I worked on several large outsourcing technology initiatives [at IBM] in which the DirectPointe services could have been utilized to save our clients money and critical resource time. DirectPointe has a talented and dedicated team, solid customer base, technology leadership, financial strength, and a leading market position that will continue to assist in ongoing, rapid expansion in the IT Lifecycle management sector.”

Martinos has 20+ years experience in the IT industry holding senior level positions with ProPay (COO), Microsoft (Financial Services Group Senior Manager), A.G Edwards (AVP and Officer of Technology Services), MasterCard (Director of Application Development), IBM (Technology Services Manager), Digital (Principal Architect), and GE (CAD/CAM Technologies Manager). He has extensive experience in application development, systems management, contract management, sales and marketing, and systems integration initiatives. Most recently he founded and co-owned a senior-level consulting services firm in St. Louis, MO.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Partners With Neumont University For Exterprise Projects Program

Thu, 03 Nov 2005 14:00:00 GMT

Students Earn Academic Credit While Receiving Professional Experience

DirectPointe Partners With Neumont University For Enterprise Projects Program

DirectPointe Inc., a leader in subscription based computing services, recently partnered with Neumont University to provide Internship positions for students working towards an academic degree. The purpose of the program is to provide industry experience for the students and to allow Neumont University to strengthen industry partnerships with companies such as DirectPointe. DirectPointe and Neumont University hope that this pilot project will be the first of many projects that will aid the school in better education for students and will also aid technology businesses in finding qualified employees.

Students participating in the internship program will not only have face time with a potential employer, but they will also learn how to operate in an environment specifically centered on their degree, which is a Bachelor of Science in Computer Science. At DirectPointe, the students will be learning how to operate and succeed in a development environment while earning academic credit. They will also be building a base of domain knowledge for the specific industry they will have a career in.

Neumont University also has many goals aligned with the program. The University designed the intern program to allow students opportunities to interact with professionals performing job functions they can learn from. University professors have encouraged the participants of the program to e-mail feedback on a weekly basis regarding their experiences and job tasks. Since Neumont's objective is to educate the most sought-after software developers in the world, Neumont expects the feedback process will provide critical information on ways the educators can alter their curriculum to meet the needs of future employers. The University wants to prepare its students for today’s demanding technology careers, and the onsite educational experience the students will receive wouldn’t be accounted for at the school itself. DirectPointe is delighted to have an increase in talented development resources. The program will allow DirectPointe to execute long-term projects and have a pipeline of developers at all skill levels. DirectPointe will also be able to look at the interns as potential permanent employees based on performance.

This first phase of the internship program consists of two projects being led by students of Neumont University at the DirectPointe headquarters. The goal of the first project is to provide technology that will allow current DirectPointe customers to assess the value of the DirectPointe product in their work environment. When completed, customers will be able to view company-specific statistics updated on a daily basis. The second project is the development of an internal software program designed to automate and improve efficiencies of the DirectPointe deployment process. The program will provide a way for the DirectPointe engineers and sales team to assess and document situations in the environment of a client, share that information, and then have up-to-date information for onsite implementation of DirectPointe products. The end result will be a centralized base of information for managing the DirectPointe product lifecycle.

The intern program will be executed in three-month increments. After the first term is completed, students will be allowed to continue their next three-month term with DirectPointe, or they can choose to undertake positions with other Utah-based businesses enrolled in the program. Other companies participating in the Enterprise program include IBM, LineUp, and Lingotek. To learn more about Neumont University Internship Programs, click here.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Partners With Area Businesses to Provide "Skilled2Succeed" Program

Wed, 10 Aug 2005 14:00:00 GMT

Pilot Coarse Awards Certification and Employment Track for Single Parents Seeking Better Jobs

DirectPointe Partners With Area Bussinesses to Provide "Skilled2Succeed" Program

DirectPointe Inc., a leader in subscription based computing services, recently partnered with Adecco, Certiport, and UVSC Turning Point to create the “Skilled2Succeed" program. This program is a new, private-public partnership aimed at helping single parents escape dead-end, low paying jobs. The purpose is to help these parents become self-sufficient through the teaching of crucial skills needed in the workforce, and then to validate their successes along the way with technology certifications. DirectPointe and its partners are pleased to announce the completion of the initial pilot training course.

Graduates of the program were recently honored at a ceremony hosted by UVSC and attended by Lt. Governor Gary Herbert, along with representatives of government, education, and corporate stakeholders. The ceremonial speeches focused on the success of the program in providing digital literacy training and certification to single parents as a pathway into continuing education and sustainable, good paying jobs. Course graduates, having completed Turning Point personal and career development, and having received Certiport Internet and Computing Core Certified (IC3), will be offered jobs through Adecco staffing services utilizing their newly validated computer, Internet, and life skills.

"This program, I think, is emblematic of helping people help themselves to become self-sufficient, [and] to be able to go out and make a living and support their families," said Lt. Gov. Gary Herbert.

The “Skilled2Succeed" program provides the final link in the chain from job retraining to meaningful advancement in the workplace. DirectPointe has partnered with Utah Valley State College’s existing Turning Point training program, a world computer certification leader, Certiport, and staffing services provider, Adecco to provide this program. Turning Point trainees are invited to participate in computer and Internet training twice weekly for nine weeks. With the technology and classroom provided by DirectPointe, trainees prepare for certification testing using curriculum tracking from Certiport’s globally recognized standard for digital literacy, IC3. Upon certification, individuals will be placed in jobs through Adecco, which recognizes IC3 as an important validation of computer skills.

”We understand that the ‘Skilled2Succeed’ program is not just about learning a new skill, but about changing one’s life for the better,” said Michael Proper, President and CEO of DirectPointe. “DirectPointe is honored to be a part of such a meaningful partnership where individuals, families, and the community all benefit from the program’s success.”

“When you are a single mom, sometimes it feels like everything is working against you and you will never get ahead. In this program, we are all working together and supporting each other. Now that I have the right skills, I am confident that I will be able find and secure one good job instead of two minimum wage jobs. I can spend more time with my children and really be there for them,” said a recent graduate of the program and mother of five.

Plans to offer the program to the some 1,000 adults involved in Turning Point are already underway.

For more information on current Initiative partners see www.adecco.com, www.certiport.com, or www.uvsc.edu/conted/cpcd.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Announces New Board Of Directors

Wed, 10 Aug 2005 14:00:00 GMT

DirectPointe Announces New Board Of Directors

DirectPointe Inc., a leader in subscription based computing services, recently announced the appointment of the following members to its Board of Directors: Michael Levinthal, Jack Sunderlage, William Mustard, Phil Windley, and Alan Ayers. “We are honored to have a comprehensive board with so much knowledge and experience in the technology sector,” stated Michael Proper, CEO of DirectPointe. “The addition of these board members will generate a new level of business expertise for DirectPointe along with significantly expanding industry resources.” DirectPointe’s recent additions to the board are the result of the success and fast growth DirectPointe has attained over the past year. As DirectPointe continues to evolve, the DirectPointe team will add to the external environment in an effort to grow the business.

BackGround of New Directors

MICHAEL LEVINTHAL, DIRECTOR

Mr. Levinthal brings over twenty-three years of venture capital investing experience. During his twenty year tenure with Mayfield Fund, he sponsored such successes as Citrix, Concur Technologies, Heartstream, Pure Software, and WebMethods. He also founded Mayfield Software Partners, a side fund consisting of twenty leading software entrepreneurs as investors. Mr. Levinthal began his career in venture capital at New Enterprise Associates (NEA). While at NEA, he founded ONSET Ventures, a venture firm specializing in incubating new companies. He is also the Vice Chairman of Interplast.

Mr. Levinthal holds an MBA from the Stanford Graduate School of Business. He received both his MS and BS degrees in Engineering from Stanford University. He has served as an advisory board member to the Stanford Technology Venture Program and established the Mayfield Fellows program at Stanford University and University of California at Berkeley.

JACK W. SUNDERLAGE, DIRECTOR

Mr. Sunderlage is currently the CEO of ContentWatch, an Internet protection company. He also serves as Chairman of the Board of Trustees for the Utah Information Technology Association where he has been a trustee since 1991. Mr. Sunderlage has held executive positions with Burroughs, UNISYS, Digital Equipment, Compaq Computer, and Hewlett-Packard. His most recent assignment was Vice President of Global Accounts, West Region for the Compaq division of Hewlett-Packard. Other current board positions include Content Watch and Engage Thoughtware

In 2004, Jack was selected to the vSpring v100, a group of the top capital entrepreneurs in Utah. Jack received his Bachelor’s degree in Business Administration and Economics from Cornell College, Mt. Vernon, Iowa. Executive Education includes leadership coursework at Babson College, Wellesley, Massachusetts.

WILLIAM MUSTARD, DIRECTOR

Bill Mustard is the CEO of Canopy Group and is an experienced senior executive. He has spent much of his career in high growth, dynamic, international environments particularly in telecommunications and media.

Prior to joining Canopy, Mr. Mustard was the President and CEO of the privately-held US investment holding company Stenbeck. He built Stenbeck from scratch, developing businesses on both a domestic and international basis. His experience covered several sectors of media, technology with military electronics, call centers, computer systems integration, billing systems, and transactions processing. He also ran the global risk management and financial investigative business for all Stenbeck group companies and developed corporate governance provisions including work related to Sarbanes-Oxley. He was responsible for the design and execution of complex cross border transactions including disposals, reorganizations, restructurings, and financings.

Mr. Mustard is professionally educated in the finance sector as an economist, and he trained as a chartered accountant while practicing with Ernst & Young in the UK, USA, and Europe. He has provided corporate advisory, investigative, consultancy, and audit services to international private and public companies.

PHILLIP J. WINDLEY, PH.D., DIRECTOR

Dr. Windley is a nationally recognized expert in using information technology (IT) to add value to businesses. He regularly consults with businesses on this topic and is particularly interested in the areas of interoperability, web services, XML, and digital identity. Dr. Windley is a frequent author and speaker on these topics and writes a blog at www.windley.com. He is the author of an upcoming book from O'Reilly on digital identity.

Dr. Windley is also an Associate Professor of Computer Science at Brigham Young University. Prior to joining BYU, he served from 2001 to 2002 as the Chief Information Officer (CIO) for the State of Utah, serving on Governor Mike Leavitt's Cabinet and as a member of his Senior Staff. In this capacity, he was responsible for effective use of all IT resources in the state and advised the Governor on technology issues. During his tenure, the State was repeatedly recognized by many national groups for its excellence in the areas of IT and eGovernment.

Dr. Windley received his Ph.D. in Computer Science from the University of California, Davis in 1990. Prior to graduate studies, he worked for 4 years as a nuclear metallurgist and was a member of the technical staff at the Division of Naval Reactors in Washington, D.C. In this capacity, he performed the duties of overseeing nuclear core and plant material testing in the Advanced Test Reactor. Dr. Windley also served as an Engineering Duty Officer in the US Naval Reserve which included five years on active duty and nine years as a drilling reservist.

ALAN D. AYERS, DIRECTOR

Mr. Ayers has a background that includes sales, management, executive leadership, and teaching. He is currently a member of the Million Dollar Round Table and owns his own financial advisory firm. Prior to starting a financial advisory practice of American Express Financial Advisors, Mr. Ayers was employed at Headwaters, Inc. a billion dollar Energy Technology Company. He served at Headwaters from 1995 to 1999 in several positions including Director of Investor Relations, Vice President of Administration, and COO. He also served on the company’s Board of Directors. Mr. Ayers helped forge key relationships with many Fortune 500 companies, and he was also instrumental in developing several strategic programs with financial partners. These programs funded over $250 million for synfuel project construction around the United States.

Prior to his Headwaters career, Mr. Ayers was Director of Retail Operations for two locally owned retail store chains. While there, he was instrumental in establishing key contracts with strategic customers. He also managed company resources and helped grow the top-line while driving bottom line results.

Mr. Ayers received an MBA from the David Eccles School of Business at the University of Utah where he was also an adjunct professor of Finance.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe CEO Selected as a Finalist for Utah's 2005 Ernst & Young Entrepreneur of the Year

Wed, 11 May 2005 14:00:00 GMT

DirectPointe Inc, a leader in subscription based computing services, is pleased to announce Michael D. Proper, President and CEO of DirectPointe, has been selected as a finalist for Utah’s 2005 Ernst & Young Entrepreneur of the Year Awards. A total of 24 finalists were selected by a panel of independent judges comprised of area leaders from business, academic and civic organizations.

To be eligible to receive an award, the nominee must be an owner/manager of a private or public company who is primarily responsible for the recent performance of the company (or organization) and an active member of top management. Those honored will have demonstrated excellence and extraordinary success in areas such as innovation, financial performance and personal commitment to their businesses and communities. Winners for several award categories for Utah’s Entrepreneur of the Year program will be announced at a dinner banquet honoring both winners and finalists on June 30th at the Salt Palace Grand Ballroom.

The Ernst & Young Entrepreneur of the Year Program was created and is produced by professional services firm Ernst & Young LLP. As the first award of its kind, Ernst & Young Entrepreneur of the Year recognizes outstanding entrepreneurs who are building and leading dynamic and growing businesses. The program honors entrepreneurs through regional, national and global award programs in over 100 cities and 35 countries. For more information about the awards program, visit www.ey.com/us/eoy.

About Ernst & Young

Ernst & Young, a global leader in professional services, is committed to restoring the public’s trust in professional services firms and in the quality of financial reporting. Its 100,000 people in 140 countries pursue the highest levels of integrity, quality, and professionalism in providing a range of sophisticated services centered on our core competencies of auditing, accounting, tax, and transactions. Further information about Ernst & Young and its approach to a variety of business issues can be found at www.ey.com/perspectives. Ernst & Young refers to all the members of the global Ernst & Young organization.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Another DirectPointe Solution to Help You Stay Connected and Organized!

Tue, 26 Apr 2005 14:00:00 GMT

DirectPointe Inc., a leader in subscription based computing services, recently announced the extension of its MailPointe solution, which includes the management of Microsoft Exchange and client access devices such as PC’s running Microsoft Outlook.

The industry has experienced rapid advances toward better integration of Personal Digital Assistants (PDAs) and Cellular Phones with Messaging Systems over the past 5 years. DirectPointe is excited to announce the launch of support for access devices such as Pocket PC devices and SmartPhones. This provides you and your organization real time connectivity to messages, contacts, calendars and the internet using select devices whether you are in or out of the office.

DirectPointe has been reluctant to provide extensive support of these devices in the past based on the vast options and lack of standards. DirectPointe is happy to see the improved market as well as technology integration and adoption that allows it to extend its support options for some of the most popular Pocket PC devices. The adoption of these devices can accelerate business cycles, improve collaboration, increase productivity, and reduce communication costs. Although these devices, which allow for access via cellular networks, such as T-Mobile, Verizon Wireless, and Cingular, are relatively new and continuing to grow, the time has come for mainstream adoption.

DirectPointe has always been committed to supporting the back-end messaging systems such as Microsoft Exchange, as well as client access applications such as Microsoft Outlook. The addition of connectivity support for SmartPhones and Pocket PC’s running Pocket Outlook is a natural extension of DirectPointe’s service offerings as DirectPointe’s goal is to help business owners and managers make their business more efficient.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Closes $4.5 Million "Series A" Funding Round with Canopy Group

Wed, 16 Feb 2005 14:00:00 GMT

DirectPointe today announced it has closed a $4.5 million Series A round of funding with Canopy Group.

Previously, the provider of subscription-based computing services had raised approximately $1.1 million in an angel round of funding, a round in which Canopy Group was a minority participant.

“We have experienced significant growth during the past two years, and we are poised for even greater growth as we move forward,” said Michael Proper, president and chief executive officer of DirectPointe. “We now support and service clients in all 50 states and in seven countries, helping organizations maximize their dollars by ensuring that their technology resources are standardized and operate at peak efficiency around-the-clock. The Canopy Group was an early supporter of our vision to provide outsourced managed services and technologies, and we welcome its increased level of financial support and continued involvement."

DirectPointe has proven the market demand and scalability of a remote services model by expanding its customer base throughout the United States and internationally, all from a central location. This investment will help accelerate DirectPointe’s growth in our proven markets and further improve the scalability of our service offerings.

Although DirectPointe currently has clients in almost every industry, its core area of focus today is the healthcare industry, with customers ranging from Bayer Healthcare to the Utah Health Information Network, as well as scores of clinics and healthcare providers throughout the U.S. As a provider of subscription-based computing services, DirectPointe:
• Helps organizations identify the correct technological solutions to maximize corporate goals and objectives,
• Designs and deploys computing solutions throughout each enterprise,
• Delivers ongoing system management, protection, support and training via the Internet, on-site and from its operations in Lindon, Utah.

“As I have learned more and more about DirectPointe, I have been increasingly impressed with the quality professional team and their focused approach to providing customer service and support,” said William Mustard, Canopy Group’s CEO. “We believe DirectPointe has the potential to become a leader in its industry, whether you call it a managed services provider or a provider of subscription-based computing services. As a result, we are pleased to grow our investment position in DirectPointe.”

About The Canopy Group

Categorized by many as a technology accelerator and venture capital firm, Canopy Group is a dynamic operating company that drives growth and results. Founded in 1995 by Ray Noorda, Canopy Group provides an environment where companies thrive and mature. For more information, visit the Canopy Group website at www.canopy.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Bayer HealthCare Becomes DirectPointe Customer

Fri, 19 Nov 2004 14:00:00 GMT

DirectPointe Inc., a leader in subscription based computing services, recently signed a contract with Bayer HealthCare to provide management and support services to a select group of Bayer employees.

Bayer HealthCare Pharmaceutical Division has contracted with DirectPointe to provide management and computer support for its field sales personnel in the United States. Services include Asset Management, which provides all tracking, management and equipment support. DirectPointe will also provide Helpdesk Services to the sales personnel. In addition to Asset Management and Helpdesk Services, DirectPointe will provide Systems Management services that include patch management, software distribution and anti-virus management.

Due to the quality and scope of services DirectPointe is able to offer remote PC users, Bayer’s sales teams will be able to utilize DirectPointe’s web-based support utility, eSupport, with just a click of a button. This real-time, web-based system allows DirectPointe technicians to support users through the internet to resolve issues more quickly and efficiently.

“DirectPointe is extremely happy to welcome Bayer as one of our newest customers,” said Michael Proper, President and CEO of DirectPointe. “It is great to see that all of our efforts to build a world-class support organization are validated by a company of this caliber. DirectPointe is committed to providing state-of-the-art technology and protection to all of our customers and Bayer will be no exception.”

About Bayer HealthCare Pharmaceutical Division

For more than 100 years, the Bayer Pharmaceutical division's high-quality drug products have helped patients lead healthier lives. Bayer researchers seek innovative treatments for diseases. Furthermore, Bayer's financial commitment to research has increased its productivity more than 400% since 1997, putting Bayer that much closer to the therapies and cures of the future. For more information, visit www.pharma.bayer.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Receives Award from Enterprise Management World

Wed, 15 Sep 2004 14:00:00 GMT

Award Given in the Area of “Industry Regulation, Compliance and Corporate Governance”

DirectPointe, Inc., a leader in subscription based computing services, recently received recognition for "Best Practices in Enterprise Management” from Enterprise Management World (EMW), in conjunction with Computerworld and DMTF. The award was given in the area of Industry Regulation, Compliance and Corporate Governance.

DirectPointe was nominated for this award by the Utah Health Information Network (UHIN), a not-for-profit coalition of health care insurers, providers, and other interested parties, for helping them receive one of the highest scores possible during a national accreditation conducted by the Electronic Healthcare Network Accreditation Commission (EHNAC).

“It is an honor to not only receive this prestigious award but more so to be nominated by one of our customers,” said Michael D. Proper, President and CEO of DirectPointe. “DirectPointe strives for excellence in all areas of service and we are extremely happy when we are able to help our customers accomplish their goals as well.”

Many industry-specific regulations, like HIPAA, GLBA and SOX have implied requirements, which are typically interpreted by auditing frameworks like EHNAC, COBIT and ISO 17799. With potential cost of compliance savings of 20% or more, DirectPointe is becoming an integral partner in assisting companies to reach their compliance level.

As part of the nomination for this award, Bart Killian, Executive Director for UHIN, submitted the following statements regarding DirectPointe:

"DirectPointe provides the managed security services that enable UHIN members to take advantage of the benefits of the Internet without comprising the integrity of the transmission of their healthcare data. In addition this allows UHIN to provide members with a network that complies with the Health Insurance Portability and Accountably Act (HIPAA) for security regulations; along with obtaining a national security accreditation by the Electronic Healthcare Network Accreditation Commission (EHNAC). “

“One of the primary factors in the EHNAC accreditation process was business continuity. DirectPointe provides the managed services that allow 99.99% up time availability… “

“…They have been outstanding in providing top quality enterprise management service that has truly impacted the growth and strategic direction of UHIN."

Enterprise Management World (EMW), Computerworld and the DMTF, honored IT user-organizations in five categories:

1. Distributed Systems and Infrastructure Implementation
2. Security and Risk Management
3. Industry Regulation, Compliance and Corporate Governance
4. Managing to Improve TCO/ROI
5. Innovation and Promise

For more information about the awards, visit www.emwusa.com/best_practice_winners.html.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Helps UHIN Score Big with EHNAC Accreditation

Thu, 22 Jul 2004 14:00:00 GMT

DirectPointe Inc, a computing solution for small and mid-size businesses, recently assisted the Utah Health Information Network (UHIN), a not-for-profit coalition of health care insurers, providers, and other interested parties, in scoring big during a national accreditation conducted by the Electronic Healthcare Network Accreditation Commission (EHNAC).

EHNAC is a national commission that evaluates privacy, security and business performances for healthcare clearinghouses and value added networks. UHIN is a value added network, which provides resources for health care entities interested in simplifying the submission of medical transactions. UHIN was evaluated against EHNAC’s very detailed security and privacy criteria by an EHNAC auditor. UHIN received EHNAC accreditation on 07/21/2004 along with a very high score due to their outstanding security, documentation and process management.

DirectPointe partnered with UHIN in December 2003 to help provide a managed solution for UHIN’s online healthcare transaction portal and to host this portal in its state-of-the-art data center. DirectPointe provides the management, security and hardware/software support of all UHIN’s administrative equipment. DirectPointe is also responsible for managing and maintaining the policies and procedures required to pass national criteria. As UHIN’s strategic partner, DirectPointe was able to assist UHIN in scoring extremely high on this accreditation.

UHIN participants have the common goal of reducing health care administrative costs through data standardization of administrative health data and electronic commerce. DirectPointe also strives to reduce costs by providing a complete computing solution that is simple, manageable and affordable for all its customers.

About UHIN

The Utah Health Information Network (UHIN) is a broad-based coalition of health care insurers, providers, and other interested parties, including State government. UHIN participants have come together for the common goal of reducing health care administrative costs through data standardization of administrative health data and electronic commerce. UHIN has a centralized health data transaction system and is the hub for this system. For more information, visit uhin.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Decreases Response Time through Improved eSupport Solution

Wed, 30 Jun 2004 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, recently decreased response time for eSupport calls by updating its eSupport system and streamlining its processes. DirectPointe is unique in its ability to engage its customer base in eSupport and to use this as their first line of support.

In January 2004, DirectPointe customers waited 33 seconds in the eSupport queues while technicians prepared to help them. While this was a pretty significant feat, DirectPointe wanted to do even better. DirectPointe redoubled its efforts and found ways to improve and streamline its processes. This led to a recent performance in June 2004, where the total number of eSupport sessions increased over 42% based upon continued growth, yet response time decreased to 14 seconds. This decreased response time has also resulted in a decreased number of abandoned queue sessions--from 25 in January to only 8 in June.

“This significant achievement reflects on DirectPointe’s continued leadership in eSupport services,” said Michael Proper, President and CEO of DirectPointe. “Because of our reliability and responsiveness, our customers are using eSupport as their primary means of support.”

As customers continue to rely upon eSupport services, DirectPointe is able to increase its economy of scales as well as its ability to reach out globally. DirectPointe currently has customers in all 50 states and in 5 countries.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Partners with ContentWatch to Simplify Internet Monitoring

Sun, 30 May 2004 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, recently announced a partnership with ContentWatch to offer internet monitoring as a service for DirectPointe customers.

ContentWatch is an innovative company focused on delivering Internet protection solutions for the consumer, library, education, government, and business markets. Their product, ContentProtect, categorizes and analyzes websites using a list of “indicators” (words, phrases, website links, meta tags, and web objects) that when analyzed altogether indicate a higher likelihood of a site being pornographic, or gambling-related, etc. ContentProtect is also able to analyze each page of a website rather than blocking the entire site because one page has questionable content.

“DirectPointe’s partnership with ContentWatch is a continuation of our commitment to provide state-of-the-art technology and protection to our customers,” said Michael Proper, President and CEO of DirectPointe. “This service will allow company executives to better monitor and control inappropriate activity on the internet at the workplace.”

Company executives are able to access online reports to find out about Internet activity amongst the company’s employees. These reports will detail what employees have been viewing on the internet and how much time they have spent online. ContentProtect will be an optional service for all DirectPointe customers.

About ContentWatch

ContentWatch, Inc. is an innovative company focused on delivering Internet protection solutions for the consumer, library, education, government, and business markets. They provide top-rated, Internet Protection tools specifically designed for the non-technical user. Their product lineup—consisting of ContentCleanup, EmailProtect, PopupProtect, ContentProtect, ContentProtect Home Suite, ContentProtect Professional and ContentProtect Professional Suite—provides the most reliable and comprehensive Internet Protection solution available today, making the Internet a safe and productive environment for businesses and families. For more information, call 1.800.485.4008 or visit us online at www.contentwatch.com.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Recognized as Best Value Creation at Big Business and Technology Expo

Mon, 10 May 2004 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, was recognized at the Utah Valley Big Business and Technology Expo as one of the "Best of Technology” Contest winners. DirectPointe received the award for “Best Value Creation” for the second year in a row.

"We are honored to receive this award," said DirectPointe's President and Chief Executive Officer, Michael D. Proper. “We are committed to our customers to provide them with the best services possible. As DirectPointe grows, we continue to evaluate our value proposition and build upon it.”

The "Best of Technology" contest was created to showcase Utah-based businesses that have excelled in one of five categories: Best Overall, Best Value Creation, Most Creative, Best Educational Technology and Best Bridge to Consumer. The awards were presented the McKay Event Center at Utah Valley State College.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Expands Customer Base around the World

Fri, 30 Apr 2004 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, recently expanded its customer base to all 50 states and to 5 countries. DirectPointe’s international growth can be attributed to the strength of its eSupport system and its ability to provide effective and timely service to customers around the world.

To use eSupport, customers enter a secure chat-session with a DirectPointe technician and explain any technical difficulties the user may be encountering. Customers can also give permission to the DirectPointe technician to take control of the computer and solve the problem remotely. The average waiting time in the support queue is a mere 12 seconds, which is clearly faster than support could be offered onsite.

“DirectPointe is able to drive economies of scale and outpace our competition through advanced technology and qualified staff,” said Michael Proper, President and CEO of DirectPointe. “Our customers have found that DirectPointe’s eSupport system can handle their concerns quickly and thoroughly using cutting edge technology and state-of-the-art customer service.”

ESupport has proven to be the method of choice for DirectPointe customers. This service has allowed users to quickly return to their duties as DirectPointe technicians perform theirs.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Satel Directs Key Clients to DirectPointe

Mon, 09 Feb 2004 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, was recently selected by Satel, a managed security provider, to provide managed services to many of Satel’s former key clients.

Satel ceased operations in January 2004 and directed key customers to DirectPointe for continued 24 hour, 7 day a week customer support. DirectPointe was already familiar with Satel and some of their customers. The transition was a logical choice for many of Satel’s former customers based on DirectPointe’s capabilities and location.

“Although it’s very unfortunate to see Satel cease operations, DirectPointe is pleased to work with these new companies and to provide them on-going customer support,” said Michael Proper, President and CEO of DirectPointe. “We are confident that our experience delivering managed services will allow us to meet and surpass the needed service levels for great success with our new customers.”

Satel selected DirectPointe to manage its Network Operations Center (HardNOC) on a 24 hour, 7 day a week basis in September 2003. Because of the compatibility of the two companies, and the services they provide, many of Satel’s customers selected DirectPointe to continue providing support after Satel ceased operations.

This transfer of services will take effect immediately.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Named an “Emerging Elite” Company

Mon, 03 Nov 2003 14:00:00 GMT

One hundred of Utah's fastest-growing companies, 15 Top Revenue Growth companies and 14 “Emerging Elite” companies were honored October 23rd at the MountainWest Venture Group’s (MWVG) ninth annual Utah 100 awards ceremony at the Grand America Hotel.

DirectPointe was recognized as one of the “Emerging Elite” for its outstanding accomplishments and future potential. Fourteen companies were named to this category and were selected by the following criteria: revenue growth, employee growth, capital raised, and recognition from peer and professional associations. The 14 “Emerging Elite” companies were required to be in business between two and four years, and to have had minimum revenues of $50,000 in 2001.

“DirectPointe is honored to be one of the Emerging Elite in such a competitive market,” said Michael D. Proper, president and CEO of DirectPointe. “As the company grows we continue to look for ways to improve and better assist our customers. This award verifies our efforts.”

This year’s Emerging Elite included the following companies: Breathe Day Spa & Boutique, Salt Lake City; CG4 Solutions, Inc., Centerville; Datigen.com, Inc., Provo; Direct Pointe, Inc., Lindon; Forum Systems, Sandy; Heritage West Title Insurance Agency, Inc., Clearfield; iboats.com, Draper; In2M Corporation, South Jordan; MaxStream, Inc., Orem; Monet Medical, Inc., Salt Lake City; NxLight, Inc., Lindon; Spring Communications, Inc., Salt Lake City; The LoveSac Corporation, Salt Lake City; and Usight.com, Orem.

About MountainWest Venture Group

MountainWest Venture Group, “Utah’s Deal Flow Network,” is a non-profit organization dedicated to the advancement of the state’s financial deal flow. For the past 20 years, the group has brought together entrepreneurs, investors and professional service providers interested in the promotion of Utah’s capital development. Founded in 1983, MountainWest Venture Group is the sponsor of the annual Utah 100 Awards, the Entrepreneur of the Year Award and the annual Utah Deal Flow Report. The group encourages the participation of individuals and organizations interested in the establishment, funding and operation of successful business ventures.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Partners With Certiport to extend certification programs

Wed, 22 Oct 2003 14:00:00 GMT

DirectPointe Inc, a subscription based computing provider for small and mid-size businesses, recently announced its partnership with Certiport Inc, a leading provider of global, performance-based certification programs and services designed to enable individual success and advancement through certification.

“Our partnership with Certiport is congruent with our comprehensive business model,” said Michael Proper, president and CEO of DirectPointe. “Our goal is to provide everything a company needs to be technology savvy. By coupling certification opportunities with our existing training program, we will be able to do just that.”

DirectPointe is an Authorized Training Center (ATC) for Certiport’s Internet and Computing Core Certification (IC³) and Microsoft Office Specialist certification programs.

“DirectPointe's adoption of the IC³ certification program is a testament to the true value of having computer-skilled employees beyond the immediate IT support staff,” said David Saedi, president and CEO of Certiport, Inc. “Certifying staff of client corporations on IC³ and Microsoft Office Specialist will make significant contributions to serving DirectPointe's objectives of lowering computing costs, minimizing productivity losses, and providing corporate clients of all sizes with a full and effective technology solution.”

DirectPointe will be using the IC³ certification as a minimum requirement for its own employees. “IC³ certification will enhance our training program by adding tangible proof of our employee and customer capabilities,” said Jeanne Frank, director of training at DirectPointe. “This element of training will only further our goal of making employees more productive and effective with technology.”

DirectPointe also plans on extending the IC³ certification program to some of its notable clients, such as Northface University and the Utah League of Cities.

About Certiport

Certiport is the leading provider of global, performance-based certification programs and services designed to enable individual success and lifetime advancement. Certiport is a pioneer in performance-based testing, data management systems, and developing certification programs, including IC³, through intensive research and professional validation processes. For more information about Certiport, visit www.certiport.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Satel Selects DirectPointe to Outsource HardNOC

Mon, 15 Sep 2003 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, was recently selected by Satel, a managed security provider, to manage its Network Operations Center (hardNOC) on a 24 hour, 7 day a week basis.

DirectPointe will be responsible for monitoring the firewalls, routers, and servers for all Satel customers. DirectPointe will also provide 1st and 2nd tier Business to Business (B2B) support for Satel customers around the world.

“DirectPointe is excited to work with Satel on providing state-of-the-art support for their customers,” said Michael Proper, President and CEO of DirectPointe. “Our 24 hour, 7 day a week customer support will make this transition seamless for the companies involved.”

Satel’s HardNOC operations will be moved to DirectPointe’s facility in Lindon, Utah. All other services will continue as usual.

About Satel

Founded in 1994, Satel Inc. offers a full range of information security solutions to businesses of all sizes, tailored to meet any budget requirements. Their product and service offerings include security consulting services and managed security services. For more information about Satel, visit DirectPointe news.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Acquires Center 7 Helpdesk Division & NOC

Fri, 05 Sep 2003 14:00:00 GMT

DirectPointe expands service offerings and extends service operations to 24 hours a day, 7 days a we

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, today announced its acquisition of the helpdesk division of Center 7, Inc., a Utah-based privately held provider of frontline 24x7 outsourced helpdesk support for technology vendors. Through this acquisition, DirectPointe is acquiring most of Center 7’s helpdesk assets, employees, and current customer contracts.

“The Center 7 Helpdesk acquisition further demonstrates DirectPointe's commitment to provide customers with a comprehensive computing solution,” said Michael Proper, president and CEO of DirectPointe. "Center 7 has strong skills in developing customized helpdesk services for businesses across a range of markets. The integration of their skills and experience will further strengthen DirectPointe’s ability to offer additional services which will allow us to penetrate new markets."

Through this acquisition, DirectPointe will also extend 24x7 support capabilities for all current DirectPointe customers. This acquisition will also strengthen DirectPointe’s partnership initiatives with software vendors. With the 24x7 support and branding capabilities, DirectPointe can offer its partners an expanded offering that goes beyond supporting their customer’s IT needs. Now DirectPointe can offer first line support with the ability to escalate support requests directly to the vendor. This allows software vendors to offer one-point of contact for customers and focus on their core business rather than handling misdirected service requests.

"Center 7’s helpdesk unit is a perfect fit with DirectPointe’s current operations," said Chris Skillings, president and CEO of Center 7. "We’ve watched them grow a satisfied client base and become a leader in the managed service provider market. DirectPointe is a logical fit to service the existing customers based on their history of delivering cost-effective solutions. Center 7's combination of exceptional talent and technology bring a strong synergy to complement the services DirectPointe already offers.”

DirectPointe and the acquired helpdesk operations are both located in a world-class facility that includes a complete data and network operations center that includes:

• 24x7 Security and Surveillance
• Raised Floor Throughout the Entire Facility
• Redundant Battery and Generator Power
• Data Bunker with Redundant Gigabits of Local Loop to the Internet

Among the strengths of the Center 7 outsourced helpdesk is its ability to save companies money as well as increase customer satisfaction. The successful support desk maximizes efficiencies and uses leverage to reduce expenses, and provide accurate, pro-active service that is noticeably better than the alternatives. Center 7 reached these seemingly opposing goals through focus on and effective management of the following three areas:

• Find and develop the highest quality support people,
• Ensure proven, pro-active procedure and skill sharing capabilities, and
• Deliver efficient technology tools to customers and support personnel

DirectPointe will continue this tradition of service and professionalism and expand upon its current capabilities. The 24/7 service capabilities are available immediately.

About Center 7 Center 7, Inc. is a privately held company that provides tools and services for managing distributed computer sites and central data centers. Their Vintela Authentication Service, Vintela Manager, and PilotCenter allows you to immediately save time and money working with authentication across multiple platforms, asset management, release and custom software distribution, health and well-being, management and system support. Center 7’s software and operations are continually improved and tested in a world-class facility located just south of Salt Lake City, Utah. They have vast experience providing services to the Global 2000, government agencies, educational institutions, e-businesses, and data centers. Software customers can purchase or subscribe to various levels and categories of services that allow them to access mission-critical applications and manage and control the performance, availability, and capacity of the most complex, distributed IT and non-IT systems and devices, enterprise wide. Center 7 web-services also feature a proprietary provisioning platform and leverage proven solutions from Center 7 partners, including SCO, Sun Microsystems, Computer Associates, IBM, Oracle, Intel, and others. Click here for more info.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Smith Knowles selects DirectPointe to provide a comprehensive computing solution

Mon, 18 Aug 2003 14:00:00 GMT

DirectPointe Inc., a subscription-based computing provider for small and midsize businesses, was recently selected by the law firm of Smith Knowles as the exclusive provider of IT infrastructure and support. By implementing a complete computing solution, DirectPointe was able to absolve the high costs and frustrations previously associated with maintaining the firm’s IT environment.

Smith Knowles originally learned about DirectPointe at the Utah State Bar’s Mid-year convention. Prior to DirectPointe, the employees of Smith Knowles continually dealt with issues related to their IT environment due to their complex applications, lack of a standard PC platform, and the need for secure support for lawyers working from remote locations. The responsibility of these issues became too consuming for the firm to handle in-house and the cost associated with such an upgrade seemed exorbitant.

“By outsourcing our IT environment to DirectPointe, we are more productive and confident in our office environment, said Melven Smith, president and senior partner at Smith Knowles. “We are able to focus on running our law firm by having DirectPointe take care of all our IT needs. It is already proving to be a profitable venture for our firm.”

DirectPointe is aware that the most important trust a law firm has is between the lawyer and his or her client. Abandoning this trust could do irreparable damage to a firm’s reputation and business. However, many firms may unknowingly be violating that trust through an unsecured and unreliable network environment. DirectPointe’s solution prevents that from happening.

Last year, DirectPointe partnered with the Utah State Bar to provide an affordable yet comprehensive technology solution for law firms. For a consistent monthly fee, DirectPointe provides all the equipment, Microsoft productivity applications, and support necessary for a highly-functional and worry-free IT environment specific to law offices. For law firms that already have an IT department, DirectPointe is able to provide services such as managed exchange, remote data backup, VPN, security, etc. to compliment the work that is already being done. This also frees existing staff from many of the time consuming activities so they can focus on more strategic areas of the business.

“Most legal firms have a high need of reliability and security for their computing infrastructure, but many are lacking affordable resources,” said Dan Atkinson, vice president of marketing and alliances for DirectPointe. “We are excited about our involvement in the Utah State Bar’s Member Benefits Program. Based on the interest of the members, our solution is proving to be a logical fit for many law firms."

About Smith Knowles

Smith Knowles is the law firm for businesses, both large and small. It has the resources and experience necessary to effectively provide legal services to businesses in the areas of litigation, real estate/construction, and commercial transactions. Smith Knowles's litigators and trial attorneys represent business clients in all complex corporate matters with a focus on commercial litigation; real estate and construction; zoning, land use and development; and employment and labor disputes. Their team of business transaction attorneys advises clients in these areas, as well as business formation and structure; property acquisition and financing; and asset protection and succession planning. For more information about Smith Knowles, visit www.smithknowles.com.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe’s Solution Goes To The Head Of The Class

Mon, 07 Jul 2003 14:00:00 GMT

DirectPointe provides computing infrastructure for new high-tech charter high school

DirectPointe Inc., a subscription-based computing provider for small and midsize businesses, today announced its selection by Utah’s first New Century High School as the provider of computer infrastructure and support. The Academy for Math, Engineering and Science (AMES) will use DirectPointe’s infrastructure and technology to train students on how to support each other in their classroom environment.

“By utilizing DirectPointe’s tools, AMES will be using a hands-on approach to teaching students technology. Students will be able to use remote access tools, diagnostic tools and the expertise of our technicians to analyze problems on their local computer network and solve them,” said Michael Proper, president and CEO of DirectPointe.

AMES is one of about 80 high school members of the National Consortium of Specialized Secondary Schools in Math, Science and Technology. Because of a partnership with the University of Utah, AMES students are able to participate in both high school and university course work. AMES students will graduate from high school with at least one year of university credit transferable to any college in Utah or around the U.S. This school is part of an initiative set forth by the State of Utah, supported by the Bill and Melinda Gates Foundation, to provide access to a rigorous curriculum for traditionally under represented populations as well as help to double the number of math, computer science and engineering students in Utah universities.

“AMES’ relationship with DirectPointe is a departure from the traditional tech support model used with most public schools. Through DirectPointe’s staff and support services, our faculty and students will have access to a comprehensive and consistent network of ongoing professional growth,” said Al Church, president and CEO of the Academy for Math, Engineering, and Science. “It is a private sector model that promises to enhance our overall curriculum.”

About the high-tech charter high schools

The Academy for Math, Engineering and Science (AMES), located at Cottonwood High School in Salt Lake City, will provide high school students (grades 9-12) opportunities to extend their knowledge beyond the typical high school curriculum, especially into the worlds of technology, math, science and engineering. AMES is a public charter school with open enrollment to all students.

AMES will be enrolling grades 9 and 10 for the 2003-04 school year. The following two school years will include a new 9th grade only until grades 9-12 are complete in the 2005-06 school year. For more information, visit http://www.ames-slc.org.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Vice President Named Chair of Global MSP Network

Thu, 12 Jun 2003 14:00:00 GMT

DirectPointe Executive Vice President of Marketing and Alliances, Daniel Atkinson, was recently named Chair of the Global MSP Network (GMN).

The GMN is a non-profit association that assists MSPs and IT organizations, who are adopting the MSP business model, to become leaders in their market segment by providing the best tools, education, collaboration and networking.

"I plan to continue driving the programs that were initiated in the past and working closely with GMN members to identify new initiatives that continue to advance the MSP business model,” said Daniel Atkinson, EVP of DirectPointe and Chair of GMN. “As an original GMN member, DirectPointe has seen tremendous value in collaborating with others MSPs and vendors. Our membership has helped shape many of our business decisions and enabled several key partnerships."

Through GMN membership, MSPs and technology vendors are working to develop business models and refine technologies to provide enterprise class IT management and services to small and medium sized businesses (SMB), and remote branch offices (RBO) of large enterprise-sized companies. The primary goal of the GMN is to assist its members in gaining the ability to manage up to 100 percent of their customers’ IT management needs. There are committees within the GMN that focus on both Technical and Operational areas as well as Sales and Marketing initiatives. There are monthly meetings to focus on specific topics and programs that are driven by the members.

Atkinson will work closely with the GMN directors to continue driving past initiatives and finding new ways to help MSPs.

About GMN

The Global MSP Network is a consortium of Management Service Providers (MSPs) who work with technology providers to promote outsourced information technology management services. Together, the MSPs and technology providers work to develop business practices and refine technologies to provide best-of-breed IT management services.

The GMN provides its members with market information, ITIL best practices training, success-oriented market messaging, and how-to information on growing within the MSP market. GMN members create and provide free webinars on topics relevant to MSP players. Additional, they offer their members a wide variety of opportunities for networking, partnering, education, and more at their biannual conferences. For more information, visit www.globalmspnetwork.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Named Fastest Revenue Growth Runner Up

Wed, 21 May 2003 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, received an award for Fastest Revenue Growth Runner Up from the Canopy Group.

The Canopy Group held their 2nd annual CARE meeting and awards on May 8, 2003 at Sundance Resort in Provo, UT. All 39 Canopy companies were considered for the awards, which included Service Awards, Quantifying Awards, and Discretionary Awards.

The Service Awards were presented to those who gave dedicated and exemplary service to Canopy Group during 2002. Eleven individuals and/or organizations were recognized.

Ten awards were then given to companies for the most revenue, largest revenue, greatest earnings, fastest revenue growth, and most profitable of 2002. These awards were based on company financials. DirectPointe received the award for Fastest Revenue Growth Runner Up.

Other awards given out included: Most Revenues Runner Up—SCO, Most Revenues—MTI, Largest Revenue Growth Runner Up—SCO, Largest Revenue Growth—Altiris, Greatest Earning Runner Up—Altiris, Greatest Earnings—MyFamily.com, Fastest Revenue Growth—MaxStream, Most Profitable Runner Up—Altiris, Most Profitable—MyFamily.com.

For more information about Canopy Group and these individual companies, please visit www.canopy.com.

About Canopy

Canopy Group has been categorized as a technology accelerator and a dynamic operating company. Funding and influencing emerging technologies and then providing shareable management resources across its portfolio of companies is what Canopy Group does best.

Originally founded in 1995, Canopy Group continues to operate by founder Ray Noorda's vision of "co-opetition," where synergies across the portfolio are optimized at the same time that each company develops independent market success.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Partners With Abridean

Wed, 16 Apr 2003 14:00:00 GMT

DirectPointe. Inc., a subscription based computing provider for small and midsize businesses, recently announced its partnership with Abridean Inc., a Halifax, Nova Scotia-based infrastructure software provider. Abridean will assist DirectPointe in delivering its messaging and collaboration solution, MailPointe.

"We had been attempting to use another vendor to handle the provisioning component of our messaging and collaboration solution. AbrideanProvisor's functionality and ease of use was compelling enough for us to make the switch," said Michael Proper, president and CEO of DirectPointe.

Earlier this month, Abridean announced a new version of AbrideanProvisor for Active Directory & Exchange. The service is designed to be an automated, best-practices approach to provisioning Exchange 2000/2003. The XML-based transactional provisioning system is designed to store, audit, report on and repeat (for system recovery) administrative transactions.

“DirectPointe is pleased with the quality of service, security and functionality that AbrideanProvisor provides. We are confident this will be a beneficial partnership for both companies,” said Proper.

About Abridean

Abridean's suite of software products enables organizations of all sizes to simply and securely control employee access and user privileges to enterprise software applications and related resources. Provisor delivers secure, role-based user provisioning for rapid, fully automated account set-up and management. It replaces the time-consuming, error-prone manual processes required to manage users.

Abridean offers superior capabilities in User Provisioning, Delegated Administration, Secure Policy Enforcement, Scalability, and Service Management. Provisor delivers efficiency improvements with a tangible ROI and a comprehensive security framework. For more information about Abridean, visit the company’s Web site at www.abridean.com or call 1.877.520.4277.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Appoints Richard Bowser Director of Operations

Mon, 10 Mar 2003 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, today announced the appointment of Richard Bowser as Director of Operations. Over a span of ten years, Richard has held multiple and progressive managerial positions with companies providing technology products and services.

"Richard is an integral part of the DirectPointe team. He will be responsible for documenting and implementing internal processes for the company that will ensure we maintain the high-standards and commitment to our customers," said DirectPointe's President and CEO, Michael D. Proper. "Richard’s experience and knowledge of both the technology industry and general business operations meet DirectPointe’s needs perfectly.”

His personal discipline as well as his logical and analytical approach to problem solving stem from his service in the U.S. Army Reserve as a military journalist over a period of ten years. Additionally, he has extensive operations experience including previous positions as Operations Manager for Calculated Research & Technology as well as Sales and Purchasing Manager at Propeller, Inc. Richard holds a BS degree in Technology Management from Utah Valley State College.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Receives Best Value Creation Award at Utah Valley Tech Expo

Thu, 13 Feb 2003 14:00:00 GMT

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, was recognized at the First Annual Utah Valley Tech Expo as one of the "Best of Technology” Contest winners. DirectPointe received the award for “Best Value Creation.”

"Receiving this award is a great honor," said DirectPointe's President and Chief Executive Officer, Michael D. Proper. “DirectPointe is continually striving to provide the best possible value to our customers. Our business model is based on making technology simple, manageable, and affordable—these three elements exemplify our commitment to value.”

The "Best of Technology" contest was created to showcase Utah-based businesses that have excelled in one of eight categories. Other contest winners include:

Best Overall: Altiris
Best Value Creation: DirectPointe
Best Educational: Dynix
Best Bridge to Consumer: Power Innovations
Most Creative: Arteis
Best Small Company Technology: AtTask
Best Medium Company Technology: NextPage
Best Large Company Technology: Novell

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Receives National Coverage Via Sky Radio

Thu, 19 Dec 2002 14:00:00 GMT

DirectPointe CEO and President, Michael Proper, tells how DirectPointe soars to new heights during i

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, recently interviewed with Sky Radio, an in-flight radio program that educates, informs, and entertains airline passengers. The interview was broadcasted throughout the country on American and Northwest Airlines’ flights during the month of November. Michael Proper, CEO and president of DirectPointe, was asked to participate in the interview due to the unique services that DirectPointe provides.

“Our interview with Sky Radio highlighted the aspects of our business that truly set us a part from our competitors. Through this program we have been able to tell our story to business executives throughout the country that we otherwise couldn’t have reached,” said Mr. Proper. “Sky Radio is an innovative concept and a great educational tool for executives. We are happy we could be a part of it.”

Sky Radio Network provides business, technology, health, and entertainment programming to some of the largest airlines in the world, including United, American, Delta, Northwest, US Airways, and America West. The network includes a blend of CEO interviews, industry spotlights and market trends and reaches approximately 182,400,000 passengers a year.

To listen to the interview, visit Sky Radio-American or Sky Radio-Northwest and look for DirectPointe under The ROI Report.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Sponsors Salt Lake Tech Show

Sat, 23 Nov 2002 14:00:00 GMT

DirectPointe supports efforts to showcase technology in Utah by sponsoring Connect 2002

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, is a proud sponsor of Connect 2002. Connect is a technology trade show hosted by Horizon Events in Salt Lake City on December 12, 2002.

Connect is a one-day executive technology event which tours from city to city hosted by local Chambers of Commerce. Attendees choose from over 100 one-hour non-technical briefings presented by insiders from leading technology companies. Virtually everything in business technology is covered at Connect, including computer software and hardware, communications, Internet and email, LAN and intranets, and technology services and outsourcing.

Insiders from leading international technology companies are flown in to meet with hundreds of local CEOs and heads of government for a series of intimate executive briefings.

DirectPointe will be discussing a variety of topics such as data security, the pros and cons of outsourcing, the advantages of remote management, how to identify core needs for your computing infrastructure as well as tips on how to sort through technology propaganda and identify your real costs and needs.

“We are excited to support such an educational event. Not only will Utah have a chance to showcase local technology but also educate the community on technological advances. DirectPointe is proud to support Connect 2002,” said Michael Proper, president and chief executive officer of DirectPointe.

About Connect

Connect was created to discover, promote, and communicate knowledge about leading-edge technology and timely management concepts to members of regional business organizations around the world. Attendance at Connect is by invitation only. For more information about Connect in your city, please visit your local Chamber of Commerce website.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Helps To Promote Education

Tue, 15 Oct 2002 14:00:00 GMT

DirectPointe provides initial computing infrastructure to The Hispanic University

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, recently donated over $20,000 worth of computer equipment to the Hispanic University in Provo. This equipment provided a computing infrastructure for the University that was otherwise nonexistent.

“DirectPointe is eager to promote education and learning within our community and around the world. We saw a need that we could fill and offered to donate the necessary equipment to the University,” said Michael Proper, president and CEO of DirectPointe.

The Hispanic University was created fall of 2002 to help Latinos interact professionally in occupational markets. The University offers associates degrees in computer science and business. All classes are taught in Spanish using English textbooks. The Hispanic University claims to be the first institution of higher learning in the country that is truly taught in Spanish. There are 85 students currently enrolled and the school plans continued growth.

“We are very happy to receive this generous donation from DirectPointe,” said Dr. Arturo de Hoyos, founder of the Hispanic University. “Our students use these computers during their classes as well as for research purposes. We could not have done this on our own.”

A special thanks to Jesus Martinez for his help with the installation process. Donations will continue as the University grows and is in need of more equipment.

About The Hispanic University

The Hispanic University opened its doors in September of 2002. The school was created to help the Hispanic community earn an associates degree in their own language as well as to study the English language. The University suggests that as its students become educated they develop a greater incentive to learn English and to become more productive members of their adoptive society. Their self-confidence and their ability to interact improve greatly and their educational and occupational aspiration is more focused and dynamic. For more information, visit www.universidadhispana.com or call 801. 680.0325.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Launches New Web Site

Sat, 28 Sep 2002 14:00:00 GMT

DirectPointe changes look and enhances website to provide additional services.

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, today launched a new website with a new company look. The new website includes a new Customer Resources section for DirectPointe subscribers that includes an improved interface with access to virus updates and views, online reports, data backup features, support services, updates, and news.

The new site targets current and potential customers of the managed service provider industry and is designed to provide an overview of DirectPointe's cure for what has become a common headache for SMEs - the deployment, management and support of their information technology infrastructures.

"We are confident that our new Web site will help to position us as an aggressive and innovative service provider," said Michael Proper, president of DirectPointe. "We have introduced our service into a competitive industry that is driven by the increased demand for speed, compatibility, reliability, compliance, customer service and plug-and-play solutions. Our new web site is going to be a key component of our success, and will help us to establish and maintain relationships with our customers."

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Launches Managed Exchange Solution

Thu, 29 Aug 2002 14:00:00 GMT

Enhanced messaging solution provides greater flexibility and reliability

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, today launched a comprehensive managed messaging solution named MailPointe. The new solution provides a secure, managed, fully interoperable and scalable suite of messaging services based on the Windows® 2000 operating system and the Microsoft Exchange Server®.

The solution was designed to allow small and midsize to take full advantage of a Microsoft Exchange solution without the upfront cost and hassle to handle it in-house. It provides email, contact and task management, individual and group scheduling, aliasing, virus scanning and a remote administration tool for account management. Customers have the assurance that their messaging environment is located in a secure and reliable data center to ensure availability. Users are able to use Microsoft Outlook as well as Outlook Web Access (OWA).

"MailPointe gives businesses and opportunity to use a world-class messaging solution without the management and administrative burdens associated with deploying Exchange-based applications in-house, said DirectPointe's president and chief executive officer, Michael D. Proper. "It offers our customers greater flexibility to manage their own messaging needs without giving up any functionality."

The service is available now within DirectPointe's subscription computing solution as well as an individual offering.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Launches Remote Data Backup Solution

Sat, 10 Aug 2002 14:00:00 GMT

New offerings provides fast and easy remote data backup as well as enhanced healing capabilities

DirectPointe Inc., a subscription based computing provider for small and midsize businesses introduced a remote data backup solution today. The new service will be integrated with the company's existing subscription-computing solution and as a standalone offering. The new offering, named DirectConnect, offers customers PC backup and repair capability, unlimited data storage, and industry-leading encryption and data security.

Without any effort for users, the service handles back up of a company's computers and servers to ensure data is safe and secure. The company takes the steps necessary to prevent data loss commonly caused by viruses, hackers, hard-drive crashes, power failures, accidental deletions and other user errors.

"Information is backed up automatically every day with DirectConnect so users don't have to bother with it," said DirectPointe's president and chief executive officer, Michael D. Proper. "Users know they have access to their files whenever they need them, as long as they have Internet access."

DirectConnect enable DirectPointe users to back up to DirectPointe's Data Center anytime anywhere automatically with out disruption and provides the following features:

Self Heal
-Customer can retrieve a file anytime anywhere and any version.
-Eliminates information loss.
-Decreases support cycles & effort.
I Drive
-Ensure the safety, security, protection and availability of data on desktop and mobile PC's.
-From any internet connection.
Cost Savings
-Minimized Help Desk calls.
-Delivers accurate real-time knowledge of PC & Server assets.
-Reduces operation costs.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Keith D. Carter Appointed Executive VP of Finance

Fri, 26 Jul 2002 14:00:00 GMT

DirectPointe adds to executive team to support continued growth

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, today announced the appointment of Keith D. Carter as executive vice president of finance. Carter brings broad finance experience with specific expertise in the technology industry. He will be responsible managing the financial operations for DirectPointe.

"Keith has impressive finance and accounting knowledge along with experience in technology markets that compliments our needs perfectly," said DirectPointe's president and chief executive officer, Michael D. Proper. "We were lucky to find Keith at a time when our business was growing along with our needs from a growing customer base."

Keith Carter brings over 13 years of experience in corporate finance and accounting with several leading technology companies. He has extensive experience in the preparation and analysis of financial statements, budgets, and cash flow forecasts. Mr. Carter most recently worked for IKON Office Solutions as the Chief Financial Officer of the Telecommunications Division. He has also gained experience in key management roles for Americom Technology, Megahertz Corporation, and Sigma Information Systems. He holds a Bachelors Degree in Accounting from Southern Utah University and an MBA Degree from Westminster College.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Receives "Top 25 Under 5" 2001

Tue, 16 Jul 2002 14:00:00 GMT

DirectPointe Honored with the number 10 Spot in the Utah Valley Entrepreneurial Forum's Third A

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, was recognized by the Utah Valley Entrepreneurial Forum (UVEF) at Third Annual "Top 25 Under 5" Competition. DirectPointe ranked 25 in last year's awards.

"Receiving this award for the second year is a great honor," said DirectPointe's president and chief executive officer, Michael D. Proper. "We have an incredible team of employees that have persisted in a tough economy to validate our company vision and potential - I am confident that our team will have great success in the years to come."

The "Top 25 Under 5" competition showcases Utah-based organizations that are less than five years old and that demonstrate rapid growth and success within their respective industries. DirectPointe's selection by UVEF was based upon employee, revenue, and profit growth, as well as funding and compensation. More information on the "Top 25 Under 5" competition is available at www.uvef.org.

About the Utah Valley Entrepreneurial Forum

As a nonprofit organization founded in 1989, the UVEF promotes the development, and encourages the creation and growth of entrepreneurial ventures by providing networking opportunities, promoting recognition of business accomplishments and contributions, sharing business experiences and encouraging free enterprise.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Opens New Training Center

Sat, 09 Mar 2002 14:00:00 GMT

Dedicated training facility to provide offsite venue for DirectPointe customers

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, DirectPointe has opened a new state-of-the-art training center at its corporate offices in Lindon Utah. The new facility provides DirectPointe customers with a comfortable offsite training environment that replicates their own computing environment, while minimizing office distractions.

The company has provided onsite training to its customers in the past, but wanted to offer more alternatives that improve efficiency and avoid interruptions at the office. Depending on the training course and customer, DirectPointe can quickly reconfigure PCs in the training center to either replicate a customer's environment or setup for specific application needs.

"The new facility provides a better training experience for our customers," said DirectPointe's president and chief executive officer, Michael D. Proper. "We setup the entire center to emulate the customer's environment with their applications - and they're running on the same PCs. They have a comfortable environment without distractions."

"We have found that many users are interested in ongoing training to improve their skills with specific productivity applications," said DirectPointe's Executive vice president of customer service, Wallace B. Randolph. "By creating a training schedule that is available to all DirectPointe subscribers, they are free to take courses at their own pace."

A schedule of ongoing training courses is posted on the DirectPointe website, where subscribers can signup for any course they wish. The company will continue to offer its onsite training services and will add online training services in the near future.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Brings On Additional Customers and Expands Outside Utah

Mon, 11 Feb 2002 14:00:00 GMT

Further validation of subscription computing model

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, announced today that is has added customers in Colorado, Arizona, and Nevada. The company has validated the reliability and efficiency of its remote management services with customers located in Utah since 2000.

DirectPointe's subscription-computing solution includes a complete network with wireless options, PCs, servers, installation, training, support, and a comprehensive messaging solution. The solution is built according to the customers needs to provide a reliable environment that can be managed and supported remotely. The company was diligent to work with its existing customers extensively to understand their needs and how DirectPointe could provide the needed level of support without the physical presence of DirectPointe employees.

Based on feedback from customers, the company improved its operations and added a "one-button-support" feature that allows users to call for help by simply pushing a button on their keyboard-thus eliminating the need to remember phone numbers, email addresses, and web sites or waiting for someone to show up for on-site help. These improvements have enabled DirectPointe's customers to have nearly 95% of their needs addressed remotely in a more efficient manner.

"Our strategy form the beginning was to establish a local customer base in Utah to keep sales costs down and further validate remote management functionality," said DirectPointe's president and chief executive officer, Michael D. Proper. "We wanted to have enough history delivering the service to identify potential issues that could arise with a dispersed customer base. This was important to minimize risk to DirectPointe and our customers until we had a very high comfort level that we could deliver the needed level of service."

The company has found that the responsiveness and resolution time is actually improved with remote management services. Support technician can provide immediate support and have the benefit of instant system diagnostics information to improve speed to resolution. Most importantly, the user can continue to work while the support technician resolves issues in the background. The company also leverages Compaq's extensive service team to provide rapid warranty assistance.

"Our subscription computing solution really provides the best of both worlds for us and our customers, said DirectPointe's executive vice president of customer service, Wallace B. Randolph. "Customers have immediate assistance at the push of a button or on-site help when it's needed most - DirectPointe keeps it support costs lower by improving resolution time. We learned that proper training and improved processes, we could actually provide a higher level of customer satisfaction.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Helps Create Local Networking Group Focused on Providing Outsourced Business and Techno

Fri, 25 Jan 2002 14:00:00 GMT

Collaborative partnership to provide one-stop help for business, computing, and communications servi

DirectPointe Inc., a subscription based computing provider for small and midsize businesses announced today that it has helped found a sales networking group that provides one-stop help for business, computing and communications services. The sales networking group, named CoreWise, was created to bring local businesses together that have complimentary products or services and sell into similar markets.

The group was initially created with seven companies that provide IT outsourcing, electrical, office design & furniture, communications and Internet connectivity products. A services group is also planned that will provide web development, public relations, legal, and accounting services.

"Corewise clients have more time to focus on their core competencies and revenue generating objectives instead of coordinating multiple vendors", said Bretton Lind, director of business development for DirectPointe. "It is in everyone's best interest if I can make recommendations to my customers and prospects about another company's offerings if I know the other vendor will provide a quality and fair product or service. Customers typically appreciate the referrals since finding and selecting quality vendors can be such a tedious process. They are much more comfortable looking for recommendations from a trusted source.

In addition to providing a valuable resource to customers, leads generated within the networking group can save significant money for the member vendors. Corewise clients have more time to focus on their core competencies and revenue generating objectives instead of coordinating multiple vendors.

About Corewise

Corewise is a cooperative group of business infrastructure and services vendors that provide turnkey outsourced services, effectively facilitating start-up, relocation, expansion and/or upgrade activities for new or existing businesses. Corewise vendors have successfully integrated many of their sales, implementation, management, and support to increase the timeliness and efficiency for start-up, relocation, expansion, or upgrade activities. Visit the company's Web site at www.corewise.com.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Launches Email Gateway System

Fri, 20 Jul 2001 14:00:00 GMT

New solution offer small and midsize business with virus protection and email services that were pre

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, has introduced the inclusion of an email gateway system to its solutions. The new service provides a seamless email protection service that cleans and filters email prior to reaching a customer's network wall.

In an environment where email usage is projected to grow into trillions of messages sent annually, coupled with the advent of new worm viruses like Kakworm that launch when an email is opened - rather than the attachment - protecting a network's email gateway is paramount. DirectPointe's service provides an impermeable barrier between a user's network and the virus. Working silently in the background, the gateway scans the users incoming mail for malicious code, viruses and 'spam.' Once clean, the message is delivered to the client's network with notification of the preempted infection and an appropriate action to be taken by the user - any 'spam' is warehoused for later access by the user.

We are excited to provide such a high level of protection to small and midsize businesses at an affordable price," said DirectPointe's president and chief executive officer, Michael D. Proper. "We are providing a level of virus protection that is rarely seen, even at large companies."

The core technology for the email gateway is built upon its distributed architecture enabling inbound and outbound services that include: automatic attachment blocking; instant spam filtering; three-layer anti-virus scanning; and proprietary "store and forward" technology. The architecture ensures fluid scalability with 99.999% uptime.

DirectPointe's executive vice president of customer service, Wallace B. Randolph, said "The email gateway offers state-of-the-art email security measures that anchor and enhance traditional network security and firewall solutions - this nicely rounds our comprehensive subscription computing solutions."

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Selected as One of Utah's "Top 25 Under 5" 2000

Fri, 20 Jul 2001 14:00:00 GMT

DirectPointe Honored at the Utah Valley Entrepreneurial Forum's Second Annual "Top 25 Under 5"

DirectPointe Inc., a subscription based computing provider for small and midsize businesses, announced today it was selected as one of Utah's "Top 25 Under 5" companies in the annual competition conducted by the Utah Valley Entrepreneurial Forum (UVEF). DirectPointe was recognized with a ranking of 25 in this year's awards at UVEF's July 12 luncheon at the Provo Marriott.

"We are excited to receive this honor that recognizes the hard work of our employees. It is exciting to thrive in a less than favorable market and help create more jobs in Utah," said DirectPointe's president and chief executive officer, Michael D. Proper. "We've made significant progress this year and expect 2002 to be a strong year as we strengthen our position in the market."

The "Top 25 Under 5" competition showcases Utah-based organizations that are less than five years old and that demonstrate rapid growth and success within their respective industries. DirectPointe's selection by UVEF was based upon employee, revenue, and profit growth, as well as funding and compensation. More information on the "Top 25 Under 5" competition is available at www.uvef.org.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe to Participate in New Global MSP Network

Fri, 29 Jun 2001 14:00:00 GMT

New network will improve collaboration and best practices for service providers

DirectPointe Inc., a management service provider (MSP), has joined the Global MSP Network (GMN), the IT industry's new consortium of MSPs, as one of its initial members. The Global MSP Network announced its formal launch in a worldwide web cast today.

"We are excited to be an early member of the GMN as the MSP market is evolving. Our membership will help DirectPointe continue to manage customers' IT needs as this market evolves," said Dan Atkinson, executive vice president of DirectPointe. "By collaborating with other MSPs, and working closely with technology vendors, we can offer more comprehensive solutions for our customers."

The GMN is a worldwide association that focuses on the advancement of the outsourced MSP channel. Through GMN membership, MSPs and technology vendors are working together to develop business models and refine technologies that provide enterprise-class IT management and services to small office/home businesses (SOHO), small and medium sized businesses (SMB), and remote branch offices (RBO) of large enterprise-sized companies.

At present, the GMN includes more than 25 organizations from around the globe.

"Customers are demanding services that require better integration of technology and processes without the time and expense associated with traditional management solutions. Collaboration with other MSPs and technology vendors through the GMN will accelerate the adoption of MSP services and offer complete solutions for customers," said Atkinson. "There is a significant opportunity for all involved as businesses look for ways to stay competitive and focus on core activities. The GMN will ultimately help MSP customers control their technology costs and receive a higher level of support.

About GMN

The Global MSP Network (GMN) is an association that helps its members gain a better understanding of the MSP business model and is working to help the MSP channel evolve. The GMN is an outwardly focused organization that is aimed at gaining an understanding of customer needs and at developing and evolving services to better serve this market.

The GMN provides a mechanism for MSPs and technology vendors to communicate with each other, and to the market, with a unified voice. Members of the GMN create working partnerships with each other, share best-in-class methodology, and define standards to integrate the technologies provided by participating companies.

Companies who are interested in learning more about the GMN can contact the consortium at www.globalmspnetwork.com, or can contact any member of GMN Executive Board, which is currently lead by Chairman Oli Thordarson, oli@alvaka.net.

GMN Executive Board Chairman
Oli Thordarson
President, Alvaka Networks
oli@alvaka.net

GMN PR Contacts
Brian Anderson or Cheryl Snapp
Meservy Wing Snapp (MWS Agency)
Phone: +1 801 434-4440
banderson@mwsagency.com or csnapp@mwsagency.com

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Selects eEye Digital Security for Security Platform

Sat, 23 Jun 2001 14:00:00 GMT

Facilitates growth and enables company to improve service offerings

DirectPointe, Inc., a subscription computing service for small and midsize businesses, announced today that it plans to add the eEye Digital Security solutions to its overall security solution. eEye Digital Security is a leading provider of network security software products. DirectPointe plans to use the security products to enhance its vulnerability assessment services for its customers.

eEye's product offering is designed to identify known and unknown vulnerabilities, suggest fixes to identified vulnerabilities, and report possible security holes within a network's internet, intranet, and extranet environments. The product's patented technology far surpasses the capabilities of the past generation of security scanners and employs a unique artificial intelligence engine that allows the product to think like a hacker or network security analyst attempting to penetrate a customer's networks.

"Vulnerability assessment has become a bigger part of most organizations comprehensive security strategy," said Michael Proper, chief executive officer, DirectPointe. "In today's environment, we felt this solution was vital to provide a more proactive approach to overcome relentless security issues. eEye's network security scanner, Retina allows us to provide a best in class vulnerability assessment solution by allowing us to emulate the actions of a potential hacker before it becomes a reality"

eEye products run on the Windows 2000 platform, but unlike its peers, it is not limited to only scanning Windows 2000 networks for vulnerabilities. The company's Retina solution has the ability to scan all types of operating systems, including most Unix operating systems (Solaris, Linux, *BSD etc...) and networked devices (routers, firewalls etc...) that run home grown operating systems.

About eEye Digital Security

eEye Digital Security is a leading developer of high-end network security products and an active contributor to network security research and education. eEye offers a variety of network security products targeted at IT administrators and consultants alike. eEye's products are focused on "proactive" security. These products work alongside popular tools such as firewalls and Intrusion Detection Systems to deliver comprehensive security. eEye has an established international coverage through US and European presence.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Moves into Canopy Building

Fri, 15 Jun 2001 14:00:00 GMT

Facilitates growth and enables company to improve service offerings

DirectPointe Inc., a subscription based computing provider for small and midsize businesses announced today that it has moved into a new corporate office and data center. The move was made to facilitate company growth and expand service offerings. The new offices are located in Canopy I building in Lindon, Utah and are set within a state of the art data center, which allows the corporate offices to be located in the same building as data services.

In addition to the functional office space, some of the features of the building and data center include:

Redundant Power
Redundant Uninterruptible Power Source
DC Batteries
Redundant Diesel Generator
Mobile Diesel Generator
Raised Floor/Modular Design
Scalability
World Class Data Bunker
Redundant Connectivity
24x7x365 Security
Video Monitoring
Man-traps
Card-key Access
Biometric Hand Scanner Access

"We are very excited to have an opportunity to move into a newly constructed data center that will allow company growth for years to come," said Michael D. Proper, Chief Executive Officer of DirectPointe. "The facility offers the type comprehensive services and redundancy needed to enhance our services in the future."

The DirectPointe cost analysis tool was designed to allow the customer to enter their own data instead of relying on information based on averages and assumptions.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Introduces Cost Analysis Tool for Small and Midsize Businesses

Wed, 25 Apr 2001 14:00:00 GMT

Cost analysis will help businesses determine their total cost of ownership (TCO) for their computing

DirectPointe Inc., a subscription based computing provider for small and midsize businesses (SMB) has introduced a cost analysis tool to help the business owners understand their true technology costs. The simple tool was customized specifically for the SMB markets, which typically has different computing expenses than large companies and have struggled in the past to understand their total computing costs.

As many businesses grow, they will add equipment and software as needed and as finances allow, but rarely take the time to evaluate their technology costs. There is a growing trend for companies to take a closer look at their total cost of ownership (TCO) for technology. Many businesses are surprised to see how much they are spending when they begin to evaluate all of the various aspects of technology related expenses."

"Many small and midsize businesses don't rely on data that is typically observed by enterprise level customers. Our tool provides simple, non-threatening process to quickly understand the true costs, which are typically higher than they expected," said Dan Atkinson, executive vice president of DirectPointe."

The DirectPointe cost analysis tool was designed to allow the customer to enter their own data instead of relying on information based on averages and assumptions.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Selects Avaya Communication to Provide Wireless Network Solutions

Mon, 13 Nov 2000 14:00:00 GMT

Wireless computing options added to help businesses increase user mobility and collaboration

DirectPointe Inc, a subscription computing service for small and midsize businesses, selected Avaya Communication, a leading provider of communications systems and software for enterprises, to provide its wireless networking solution with DirectPointe's computing solution.

"We chose Avaya Communication as the provider of our wireless networking solutions because of their leadership in their respective industry. The company is leading the market with their current and planned wireless solutions," said Michael D. Proper, chief executive officer of DirectPointe.

DirectPointe provides everything companies need to truly leverage both technology and the Internet by providing a complete wireless network, dedicated Internet access, e-mail, new PCs, printers, installation, and dedicated support. DirectPointe deploys a company's infrastructure using Avaya wireless networking solutions to simplify implementation and scalability. Notebook users are free to roam and collaborate more effectively. Also, an office layout can change and grow without the need for costly, disruptive cabling.

"This service is vital for our customers as it allows increased user mobility and collaboration," said Proper. "Our customers will find that this service promotes greater productivity positioned with greater ease."

Wireless networking eliminates the restriction, delays, expense, and office space disruption associated with network cabling. Desktop users are easily moved with no expense and notebook users are free to roam while accessing the network.

DirectPointe implements wireless networking solutions based on the IEEE 802.11B wireless standard.

About Avaya Communication

Avaya Communication is the former Enterprise Networks Group of Lucent Technologies. They are a leading provider of communications systems and software for enterprises including businesses, government agencies, and other organizations. Solutions include voice, converged voice and data, customer relationship management, messaging, multi-service networking, and structured cabling products and services.

About DirectPointe

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PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Adds to its Executive Team

Thu, 12 Oct 2000 14:00:00 GMT

Additions round out the company's management team

DirectPointe Inc., a subscription computing service provider for small and midsize businesses, today announced that its president, chief executive officer and original founder, Michael Proper, has finalized hiring of two executive staff positions to round out its initial management team. The two hired include, Daniel Atkinson as executive vice president of sales and marketing and Wallace Randolph as executive vice president of customer service.

DirectPointe provides integrated equipment, software and services to small and medium sized companies for a consistent, low monthly fee. DirectPointe manages all aspects of the computing life cycle, including testing, certification, remote management and support in order to provide customers with one point of contact and accountability.

As president and chief executive officer of DirectPointe, Michael Proper is responsible for establishing, directing and implementing the company's strategies. In addition to the above listed positions, Proper is the Chairman of the Board and original founder of DirectPointe. He has seven years of progressive sales experience in the value-added reseller (VAR) market. Prior to joining DirectPointe, Proper worked for Calculated Research & Technology as the Director of Sales, where he helped grow the businesses from $100,000 to $10 million in annual revenues over a five-year period.

Daniel Atkinson joined DirectPointe in March 2000, as executive vice president of sales and marketing. He is responsible for developing and implementing the company's sales and marketing strategies. He has more than 11 years of sales, management and executive experience in technology. While, he most recently served as the Vice President of Sales and Marketing for HomeCase.com, Atkinson has previously worked Create-A-Check, Compaq Computer Corporation, Computer Associates, U.S. Robotics, and Megahertz Corporation.

Wallace Randolph joined DirectPointe in May 2000 as the Executive vice president of customer service. He is in charge of establishing and managing DirectPointe's customer service operations. Randolph most recently served as Director of Specialized Distribution for Nu Skin Enterprises, where he was responsible for developing and implementing many of the company's customer service and distribution programs. He brings with him more than 11 years of advanced experience in customer support and operations.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Selects Qwest Communitcations to Provide National Internet Services

Sat, 01 Jul 2000 14:00:00 GMT

Extensive network provides national coverage for customer's communications needs

DirectPointe Inc., a subscription computing service provider for small and midsize businesses, announced today that it has selected Qwest Communications, a leader in the communications market, to provide national coverage for its customer's Internet communications needs.

DirectPointe provides everything companies need to truly leverage technology and the Internet by providing a complete wireless network, dedicated Internet access, e-mail, new PCs, printers, installation, and dedicated support. DirectPointe leverages Qwest's National and Global IP backbone and Data Centers to simplify network traffic and latency issues while continuing to grow and scale. DirectPointe was the first agent in Utah to sign such an agreement with Qwest Communications after its merger with US West.

"Qwest's network will be the largest in the United States, giving DirectPointe the capacity we need to meet anticipated bandwidth and technology demands, offering our customers hosting services and solutions." said Michael D. Proper, president and chief executive officer, DirectPointe. "This partnership with Qwest will simplify complications and remove costs for our customers' Internet and IP needs."

The relationship will enhance DirectPointe's ability to quickly provision communications in a vast number of locations. DirectPointe will also be able to provide a higher level of support and quickly identify communications costs.

About Qwest Communications

Qwest Communications International, Inc. (NYSE: Q) is a leader in Internet-based data, voice, image and multimedia communications. Qwest has revenues of $19 billion a year and serves more than 30 million customers in the U.S. and abroad. It combines the world's fastest, most powerful network with a leading line-up of Web hosting services, managed solutions, high-speed Internet access, private networks, wireless data and other technologies and applications that are redefining global communications around the power and potential of the Internet.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Selects Xerox to Provide Free Color Printers

Sun, 18 Jun 2000 14:00:00 GMT

Customers only pay for color ink—the printer is free

DirectPointe Inc., a subscription computing service provider for small and midsize businesses, announced today that it has selected Xerox, a leader in Document Solutions, to provide a free printer program for its customers. Xerox has provided a similar service in the past to enterprise customers, non-profits, schools, and government agencies in the past. Now DirectPointe will offer the service to its small and midsize business (SMB) customers.

DirectPointe's subscription computing solution provides everything companies need to truly leverage technology and the Internet by providing a complete wireless network, dedicated Internet access, e-mail, new PCs, printers, installation, and dedicated support. The company was looking for a way to help its SMB customer's find a professional printing solution that was affordable. DirectPointe found a program that offers certain models of the the Xerox Phaser color printers without any upfront costs.

Customers simply agree to purchase color ink exclusively from Xerox and send in a monthly report which is generated by the printer. Black ink is free for the life of the printer and once the 36 moths subscription is complete the customer owns the printer.

"DirectPointe cannot predict its customers printing needs and the related consumable items, such as paper and ink," said said Michael D. Proper, chief executive officer and president of DirectPointe. "By partnering with Xerox, DirectPointe can now leverage a program where by the customer can pay as they go without an increase in the fee for our solution."

About Xerox

Headquartered in Stamford, CT, Xerox Corporation offers an array of innovative document solutions, services and systems -- including color and black-and-white printers, multifunction devices and digital copiers -- designed for offices and production-printing environments. The Document Company, Xerox provides solutions to companies manage documents - paper, electronic, online. Whether a small business, a global enterprise, or a home office, Xerox offers high-value hardware, software, services, and solutions to help you do more, faster, more easily.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Selects Compaq Servers and PCs for Computing Platforms

Mon, 12 Jun 2000 14:00:00 GMT

Extensive lifecycle management and worldwide support enable scalability

DirectPointe Inc., a subscription computing service provider, has selected Compaq Computer Corporation's servers, desktops, and laptops as the computing platform for its infrastructure solutions.

DirectPointe manages the entire computing infrastructure for its clients so they have only one vendor for the procurement, deployment, tracking, fulfillment, management, support, and disposal of the computing environments. Through its agreement with Compaq, the largest computer manufacturer worldwide, DirectPointe offers its clients two desktop, notebook and server options for the office network.

"Compaq is the best option for our clients' technology infrastructure," said Michael D. Proper, chief executive officer and president of DirectPointe. "We pride ourselves on delivering the highest quality products and services to our clients. Based on Compaq's long PC lifecycle, management tools, pre-failure warranty, and extensive selection of products, we believe they offer the best solution possible."

For a consistent monthly fee, DirectPointe provides small and midsize businesses with a complete information technology (IT) infrastructure that includes a wireless network, dedicated Internet access, e-mail, new PCs, printers, installation, and dedicated support. In addition, the subscription includes Microsoft productivity applications, a Virtual Private Network (VPN), and remote data backup.

About Compaq

Compaq Computer Corporation, a Fortune Global 100 company, is the largest supplier of computing systems in the world. Compaq designs, develops, manufactures and markets hardware, software, solutions and services, including industry-leading enterprise computing solutions, fault-tolerant business-critical solutions and communications products, commercial desktop and portable products and consumer PCs.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

DirectPointe Debuts Product Offering

Thu, 23 Mar 2000 14:00:00 GMT

Unveils Subscription Computing Offering for the Small and Midsize Business Market

DirectPointe Inc. made its company debut today by introducing a subscription based computing solution for with an integrated computing solution for small and midsize businesses (SMB), a currently under-served market. The solution includes all of the needed equipment, software, services, and support for a consistent monthly fee.

The company was founded to provide a cure for what has become a common headache for SMBs - the deployment, management and support of their information technology infrastructures. While computing is an important aspect of business in today's economy, many businesses spend their time dealing with computing problems instead of leveraging technology. DirectPointe addresses these challenges by providing the small and midsize business (SMB) market with outsourced computing services that were previously reserved for large businesses.

"We have introduced our service into an industry that currently has few options to outsource their technology needs. Many small and midsize businesses lack the money and resources to implement the technology infrastructure they need to be competitive," said Michael D. Proper, chief executive officer and president of DirectPointe. "We simplify computing by providing one point of contact for all of your computing needs, which provides one point of accountability to avoid finger pointing."

Rapid change in the technology industry has made it increasingly difficult to manage computers, networks, and the Internet. DirectPointe simplifies these changes by standardizing hardware and software offerings to minimize problems that stem from a lack of computing standards. This lowers a customer's total cost of ownership (TCO) by making PCs and networks easier to deploy, manage and maintain. DirectPointe is one of the first entrants in this new market and has a unique opportunity to capitalize on the growing outsourcing trend.

As part of its services, DirectPointe handles the complete conversion from a client's old system to the new one and thoroughly trains the client on new environment. DirectPointe manages the client's network and PC environment via a dedicated connection between the client and DirectPointe's data center. While there have been obstacles in the past, enterprise-class IT support can be delivered to smaller businesses and still be affordable.

By applying enterprise management technologies as well as new Internet tools, customers gain a virtually unprecedented level of computing reliability and support. Customer support experts can remotely manage, configure and support all aspects of the DirectPointe solution. Customers can easily obtain support with the push of a button or a toll free call to the customer care team. Customer care experts diagnose and fix problems immediately, often while the user watches or continues to work while the problems is resolved.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com

Michael Proper Starts DirectPointe

Wed, 02 Feb 2000 14:00:00 GMT

Integrated technology solution that makes computing simple for small and midsize businesses

Michael D. Proper announced today the creation of what will be known as DirectPointe, Inc., which will simplify computing for small and midsize businesses (SMB). Mr. Proper gained a unique understanding of the technology challenges that face SMBs while working at Calculated Research and Technology and other service providers over the last 7 years. Based on advances in technology, management tools and the increasing pervasiveness of the Internet, Proper saw an opportunity to help a poorly served market with growing demands.

While computing is an important aspect of business in today's economy, most businesses spend their time dealing with computing problems instead of leveraging technology. DirectPointe will address these challenges by providing the small and midsize business (SMB) market with computing services that were previously reserved for corporate customers. The company's comprehensive services will allow businesses to outsource the management of their entire IT infrastructure.

Instead of working with multiple vendors to evaluate, acquire, deploy, and support technology, customers have one company to handle all of their computing needs. DirectPointe takes ownership of the entire computing lifecycle for one low monthly payment and gives customers one point of accountability. This cohesive model allows customers to deploy technology rapidly without large infrastructure costs and eliminates the headaches of managing a complex environment.

Rapid change in the technology industry is a primary reason for the challenge of managing computing. DirectPointe simplifies these changes by limiting hardware and software offerings and by minimizing problems that stem from a lack of computing standards. This lowers a customer's total cost of ownership (TCO) by making PCs and networks easier to deploy, manage and maintain.

For a consistent monthly fee, DirectPointe provides small and medium-sized businesses with a complete information technology (IT) infrastructure that included a wireless network, dedicated Internet access, e-mail, new PCs, printers, installation, and dedicated support. In addition, the subscription includes Microsoft productivity applications, a Virtual Private Network (VPN), and remote data backup.

DirectPointe manages the entire computing infrastructure for its clients so they have one vendor for the procurement, deployment, tracking, fulfillment, management, support, and disposal of there computing environments.

About DirectPointe

###

PR Contacts:

Snapp Conner PR

801 994-9625

Cheryl Snapp Conner Cheryl@snappconner.com

Don Osmond don@snappconner.com

or Jamie Kaneko jamie@snappconner.com