Sometimes there are really unpleasant examples of people being refused access, or mocked because of their difference. This can be direct discrimination or sometimes hate crime.
The majority of cases we help with are where an employer, business, University or Health provider gets Equality wrong. “We’re treating everyone the same, so we’re being fair”.
This misunderstanding sometimes needs legal support to correct. Equality is about equality of outcomes, which is where the reasonable adjustments duty comes from. To give everybody equal access to buildings, education, transport, and information requires a recognition that some people need step free access, and information provided in different formats.
Sometimes, although rarely, people are victimised or harassed because they ask for a reasonable adjustment, We can also help with this.
Laws Against Disability Discrimination in the UK
The primary legislation protecting individuals with disabilities in the UK is the Equality Act 2010. This Act gives you rights to take on employers and service providers. Sometimes we use the United Convention on the Rights of Persons with Disabilities, and the Human Rights Act.
We can Make Sure that You are Taken Seriously
We offer a free guide to How to Make an Effective Complaint with template letters and a Data Subject Access Request and in many cases that’s enough to fix a problem.
We’re here for when you’re ignored, or feel taken advantage of, or if you need help when you’re at deadlock and need that extra push to resolve the dispute through the complicated Court process.
It’s surprising what an Inspire letterhead can achieve for you.
Make a compensation claim for disability discrimination
Find out if you can make a disability discrimination claim - Get in touch
Over £13,000 for a Disability Discrimination Client
Lesley, a 50-year-old with severe dyslexia and Meares-Irlen Syndrome, experiences significant visual and auditory distress when reading conventional text. To navigate websites, they require an accessibility toolbar to change font colors.
In April 2023, Lesley escalated a complaint to the Energy Ombudsman due to inadequate responses from their energy provider. The Ombudsman failed to provide information in an accessible format, despite multiple requests, leading Lesley to highlight breaches of the Equality Act and discrimination. The team leader’s hostile response further complicated the situation, delaying the resolution and denying access to relevant policies.
Lesley engaged Inspire Legal in September, pursuing a claim for breach of section 29 of the Equality Act, which mandates reasonable adjustments for accessibility. A settlement of £13.5K was reached within two months, without admission of fault, potentially setting a precedent for future cases.
How to Choose a Disability Discrimination Solicitor
Choosing the right solicitor is crucial for successfully addressing disability discrimination. We have a team of lawyers with lived experience of disability so we understand the issues from a personal as well as professional perspective. We are accredited as Disability Confident, and have undergone Deaf Awareness and Disability aware training.
We’re not the only lawyers able to help though and your choice of representation is also a personal one. Key factors to consider include the solicitor’s proven experience at trial, understanding of disability discrimination law, success rate, and communication skills.
It is essential to select a solicitor who specialises in disability discrimination and has a proven track record of handling similar cases. If we think there’s a better lawyer to help with your case, we’ll tell you.
Funding is also important. We don’t provide support on Legal Aid but we are one of the only teams that work on a No Win No Fee basis. We also make time for pro bono (free) assistance when we have capacity to help.
”I chose Chris Fry who has a proven track record in discrimination cases to help me pursue a disability discrimination case against a nursery that had denied my daughter access and refusal to make reasonable adjustments. It was an incredibly difficult time for us as a family and to have a solicitor like Chris who saw the people behind the documents made all the difference. We could see that Chris was passionate about the change that was needed in society to make a more inclusive world for everyone. What was really helpful is that he gave us his mobile number and really meant it when he said “call anytime.”
Vanessa
Find Out if You Can Make a Disability Discrimination Claim
If you believe you have been discriminated against due to your disability, don’t wait. Contact us today for a free consultation. Our dedicated legal team is here to listen, support, and guide you through the process. Let us help you fight for your rights and achieve the justice you deserve.
Client Testimonials
“I chose Chris Fry because of his proven track record in discrimination cases to help me pursue a disability discrimination case where a company had refused to make reasonable adjustments. I am really appreciative of Chris’s passion for disability law and his experience. I found him to be very competent and transparent. He works with integrity and he demonstrated a commitment to me as his client. Chris’s relatable, knowledgeable approach was reassuring and much needed during this experience. He went the extra mile and made the effort to ensure I understood where I stood in this case in relation to disability Law and his strategy. This felt supportive as it meant I could match my expectation with a realistic, positive outcome. I have worked previously with other solicitors who seem incompetent by comparison. Chris took this case and secured a positive outcome very quickly. I would absolutely highly recommend Chris Fry as an excellent solicitor. Thanks for your work on my case,.”
— Lesley
“I came to Chris for a second opinion because my Trade Union Solicitors had advised me that my claim for reasonable adjustments would fail. Chris came back to me quickly with a couple of strategies which ultimately led them to change their mind, giving me free legal support and optimism that my work issues will resolve..”
— Lou
“I chose Chris Fry who has a proven track record in discrimination cases to help me pursue a disability discrimination case against a nursery that had denied my daughter access and refusal to make reasonable adjustments. It was an incredibly difficult time for us as a family and to have a solicitor like Chris who saw the people behind the documents made all the difference. We could see that Chris was passionate about the change that was needed in society to make a more inclusive world for everyone. What was really helpful is that he gave us his mobile number and really meant it when he said “call anytime.”
— Vanessa
