Powered by the same telephony engine that powers our robust voice broadcasting platform, the dynamic predictive dialer performs. You can now setup  your outbound agents to have 1-10 lines dialing per agent while they wait for live calls to be connected. Switching between campaigns and phone lists is a breeze too.

This page is where your agents select the campaign and phone list they will be calling on.

Your admin or call center manager will setup campaigns for specific phone lists and scripts beforehand so when a call center agent logs in, all they need to do is choose the appropriate campaign.

Agents are prompted to call in

Scripts will appear for agents when they are calling and the persons information such as name address and any other data can be dynamically displayed on the screen so the agent can progress through the call with the needed information.

Predictive Dialer Agent Calling Screen

Try out the Dynamic Predictive Dialer today for a flat rate for unlimited minutes and data. Call us at 877.345.4937

Hello Voice Broadcasting Software Shopper,

If you are researching voice broadcasting software you are either planning on building your own voice broadcasting system or you want to find a web based (SaaS) service provider. If you are looking for a voice broadcasting service provider, skip to the section below titled “our software”.  If you are planning on setting up your own in-house system let me stop you and dispel a few myths:

1. If I have my own software voice broadcasting calls will be free – False

2. With VoIP and the cloud I can make calls without expensive hardware costs – False

3. If I buy a small dialer I will save in the long term and have no headaches – False

4. Building a voice broadcasting system is easy and can be done fast on a small budget. – False

That’s right; let this be a courtesy notice that unless you are a big company with a large budget to spend you should not consider buying or building a voice broadcasting system or software. It is a very difficult proposition with many pitfalls and challenges to overcome. Some of the challenges you will face if you decide to acquire your own voice broadcasting software or system are:

1. Carriers – The good ole phone carriers who are the gatekeepers to the PSTN will block or penalize you financially for short call durations or low call connect rates. Most voice broadcasting service providers have professionals dedicated strictly to the job of carrier relations. Not Fun.

2. Hardware – If you plan to call out on more than 100 call paths (phone lines) effectively or have more than a few users accessing the system be prepare to either purchase or lease many dedicated servers for handling calls, database, and other software. You will also need powerful firewalls, switches, and fiber optics in some cases.

3. Software – Any good voice broadcasting software that is for sale is expensive and licensing will depend on your needs. If you are building your own software from scratch be prepared to hire multiple in-house developers to go through a long term learning curve on your dime.  The software that powers voice broadcasting is not only complex, but has to deal with issues of redundancy, speed, fail over, and load balancing.

4. Time – It’s not going to happened fast. If you need something that works this year then stop planning and use a service provider.

Now we may be biased because we are a service provider but you may find this advice accurate in the future if you choose to ignore it.

So back to the voice broadcasting (SaaS) option. With a company like ours you simply pay for what you use.. No setup or other complicated hardware/software fees. Within minutes you can be achieving your goals with voice broadcasting with the help of our dedicated support team.

Our Software

Dynamic Interactive offers 2 software suites to meet your voice broadcasting needs. Tel server is our first platform which offers robust features with rich reporting and campaign controls. CX dialer is our second platform which offers a easy to understand solution for wholesale voice broadcast users and resellers.

Both our software suites are web based and managed so you can access your account and campaigns anywhere anytime. No downtime, no maintenance, no headache.

The backbone to our platforms, are a web of clustered servers throughout the country which handle everything from do not call list scrubbing to call management.

You can rest assured that with Dynamic Interactive you have access to the most up to date and powerful voice broadcasting features.

For a free demonstration of our software or to speak to a representative give us a call at 877.345.4937.

http://support.dynamicic.com

Call or email a dynamic rep if you have any questions.

Dynamic Interactive Corp.

16842 Von Karman Ave. Suite 475

Irvine, CA 92606

We hope to talk to you soon.

Dynamic Interactive is launching its new service Dynamic Keyword Call Tracking which is a powerful tool for any type of online advertiser. Keyword Call Tracking can track phone calls back to specific; keywords, search engines, paid/non-paid, affiliates, email ads, display banner ads, AB test treatments, and pretty much any other online ad with a hyper link.

Even though Dynamic Keyword Call Tracking can be used to track virtually all online marketing it is primarily designed to be for pay per click and search engine marketers who want conversion data on which keywords generated the most call in leads from a website or landing page.

Sounds amazing and it is. Any direct response advertiser will tell you that inbound call leads are much better then web form inquiries because the urgency is higher and prospects who call in are usually further along in the buying process; research and action. So doesn’t it make sense to know which keywords are driving in the most calls to your sales floor? Yes and a huge YES for any one spending more then $20,000 a month on ppc or seo. Some keywords may generate online conversions but no phone calls. Not good.

Is it session based call tracking?

Great question. Dynamic Keyword Call Tracking is not a session based call tracking service like some of our competitors. Session based call tracking is a recipe for either very high costs or inaccurate reporting or both. This is because session based call tracking dynamically inserts a phone number for each unique visitor. Sounds great right? well on the surface it sounds good but it doesnt guarantee accurate reporting because there has to be a finite number of tracking numbers and there could be high amounts of traffic on your website. So numbers are circulated and reused every few days.. Well if someone calls a few days late then boom.. your reports are officially inaccurate.

How does it work?

We either grab the keyword from the URL query string or from the http referrer. We then dynamically insert a unique phone number based on the keyword, keyword group, search engine, and ppc vs seo. Your data is accurate even though you’ll have to do without knowing the callers IP.. Who needs to know the callers IP when they are on the phone with you? Exactly my point.

So in closing, we free online demonstrations. Call us for info, demos, and pricing at 714.913.6941

call tracking with name/address append now available

Need more information about your inbound calls? Dynamic Call Tracking offers a new add-on feature, “premium name/address append” also known as reverse telephone number lookup. We have partnered with Acxiom to provide our clients the most comprehensive, accurate source of consumer and business leads. Get high accuracy data about every phone call made through your call tracking number, including name, address, business or consumer and more.

Get More Information
At first glance the system will show you a brief amount of information about the caller. By clicking on the magnifying glass you can find out more about them.

Maximize your marketing efforts by mailing more information to your prospects that are interested but may not have pulled the trigger just yet. Sometimes that last bit of info you contact them with, a mail piece, brochure or pamphlet, can be the difference between closing a sale and losing a warm lead.

Our new name/address append feature does not come standard on all accounts but can be added to yours for free. You only have to pay when you query information, 10 cents for successful queries and 2 cents for unsuccessful ones. A whole years fees can be recuperated by just one extra closed deal.