Poll Surveys

Having knowledge about how people think on certain issues is important to any candidate. Poll surveys are a great way to gather those statistics on topics that concern the public. By creating a series of multiple choice questions, you can get as detailed as needed to understand how voters think about the upcoming elections. By utilizing voice broadcasting, you can acquire these responses in a fast and cost effective manner. If you are looking to target a few hundred or a few hundred thousand registered voters, voice broadcasting is the way to go!

Pre-Recorded Messages

Another great way to get the messages out is to broadcast them out to your voters. By pre-recording your script, having the ability to press 1 and get connected to a representative has proven effective in spreading the message. You can create a press 1 message, or a recording that simply play out to someone when they pick up the phone and/or leave a message on their answering machines. These types of broadcasts very cost effective and are great for delivering news, updates, or reminders.

Phone Banks

In addition to running a pre-recorded message and/or poll survey, the use of phone banks have proven to be effective in promoting the candidate’s message, solutions to issues, and reminding callers of upcoming events. Phone banks can be accompanied by both poll surveys or voice broadcasted messages. By having the recipient press 1 to connect to a representative, both parties may continue with any additional questions, thoughts, or comments regarding the candidate and/or issues.

Boost Chances of Success

By utilizing pre-recorded messages and phone surveys you have an advantage over your opponent that doesn’t use these platforms. You can get more done in less time while spending less on marketing and research. Try voice broadcasting in your next campaign and reap the benefits of a great marketing campaign and boost the chances of your success!

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Do What Works

One way to get the most out of your marketing dollars is by doing some A/B testing. Through Google Analytics you can see the traffic and behavior of your visitors. This can be done by testing multiple ads and see which one gets the most responses. One great way to A/B test is by using a vanity number, which is a number that spells out words such as 1-800-Contacts or 1-800-Flowers. Vanity numbers can help you get more calls based on the ease or relevance of the number. Another way to A/B test your ad is by the changing or rearranging your content. You might have the “Call Now” at the top of the page versus the bottom of the page. Or you might try different color schemes. Every detail of your ad is crucial in figuring out what works for your business. And by tracking your Return on Investment (ROI) with the use of Call Tracking you’ll see an immediate correlation as to the success of your ads.

Track Leads

Understanding which ads works is essential for any business and tracking your leads is the next step. Call tracking is not only great for tracking calls, but also tracking leads. If you setup goals in Google Analytics, you can see who lands on which page and what actions they took before they completed your goal(s). You might have different tracking numbers on flyers, TV, or Adwords ads. This will help you differentiate responses from your various lead sources. By capturing important data, you can import this information into your CRM and nurture your leads until conversion.

Refine

As a marketer, understanding how a combination of elements that render the best responses and more business is the ultimate goal. However, having the right tools will serve in helping you acquire that understanding faster while saving money. Integrating Call Tracking and Google Analytics does just that. By exporting statistics, call logs and analyzing the data, from both platforms, it will help you refine your marketing efforts. Recorded call logs, from Call Tracking, can help you see how well your calls are converting and how your phone agents are handling those calls, which is extremely important for quality control.

If you’re looking to track your calls from your various marketing ads, try Dynamic Call Tracking today and sign up for a free trial. Experiment by integrating with Google Analytics by setting up goals, track conversions, and follow visit behaviors to further refine how new clients find you and call you for optimum results.

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Create a Connection

Adding a click-to-call function on your website is a great way increase inbound calls. As visitors land on a website, read the content, and decide whether your product and/or service is of interest to them, their next step is contact you. With click to call potential clients can enter their phone number and initiate a direction connection with an agent at your company. On a mobile website, this gives the browser the ability to simply click the number that appears on your website rather than having to write down the number and then call you. This helps decrease wait time and any factors that result in early hang-ups. Making it simple for clients to reach you is crucial to the success of your business. Implementing a click to call feature on your website is one great tool for growth.

Easy Implementation and Tracking

Imbedding click to call into your website is really quite simple. By asking your service provider, you should receive a code that is to be added into your website. This code can be added by you or your webmaster. Once the code has been injected, test the functionality of the click-to-call feature and make sure it connects the call properly.

Once click to call is working, you can now track all of your calls, usually with no additional hardware or software to be downloaded. This platform should allow your agents to handle the calls made from the website, track your responses, and manage your leads. The various call logs and reports should help you refine your marketing efforts and understand the behavior of your visitors. This is especially true if you implement Google Analytics with your current marketing.

If you’re looking to use a click to call feature and have it added to your website, including the ability to track your calls, visit our website site for more information and read about our click-to-call feature: http://www.dynamicic.com/services/call-tracking

Give us a call today at 800-951-6239 and tracking your calls with click to call!

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(This is by no means legal advice. Users of such databases should be aware of, and abide by, all applicable laws and regulations)

Opt-In Lists

Creating and maintaining an opt-in list is the first task you need to think about before starting your marketing. By having an agreement with the recipient, through expressed written consent, you ensure your database is compliant. Having your own opt-in list also indicates that you have consent from the recipient to receive calls from you. Lastly, having an opt-in list ensures you call people that are not the Federal Do Not Call Registry that do not want to receive your calls. Yes, some people may be on the Federal DNC, but they have given authorization for YOU to call contact them.

The second step to being compliant is providing and opt-out option. If it is through a voice broadcast, this would be something like, “Press 9 to be removed from our list” and for SMS marketing, this would be, “Reply “STOP” to end these texts”. Even with compliant lists that have given you permission need to have a opt-out option because they may lose interest in the future or it may cost them too much receiving your ads, and they need to be able to remove themselves.

The Message

Now that you have database ready to go, the next step is create and send the message that is to be broadcasted. By having a good combination of the right phone list, the right message sending updates, and offers right to their phone can be an effective marketing campaign. Generally, you want your message to be short and straight to the point. Immediately state your name or company name, the reason for the update or offer and any action steps that need to be taken by the recipient. By no means can you give false or misleading information about your offer or yourself.

A good message will generate plenty of positive responses. In addition, marketing campaigns that involve sending information right to their phone through predictive dialing, voice broadcasting, or SMS marketing is relatively inexpensive. It’s a great way to reach thousands or millions of recipients in a short amount of time and grow your business in a cost effective manner.

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Effective Tuesday, April 15, 2014 Technical Support will be available from 6am to 6pm Pacific Time.

If you have any questions please contact us at:

Main: 1(800)-951-6239

Email:  Support@dynamicic.com

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Get Organized

One of the benefits of integrating your PD system with your CRM is getting organized. With the many sources from which you receive leads, having a central network that allows you to add, update, and use your data is essential to your success. Having the ability import data into your PD system, disposition calls, and sync it to your CRM will help reduce the time it takes update your database. This organization also allows lead managers to gather statistics on the leads they have acquired from different sources and see the quality of the data.

Do More

By integrating these two systems together, users can be more productive. It allows you to streamline your workflow by simply loading data from your CRM and into PD. When you are working with hundreds of thousands leads on a daily basis, having this type of arrangement will allow you to dial more numbers, reduce idle time, and close more deals. Having the ability to automatically update information in your CRM after speaking with the client as well as recalling information from previous conversations is key to accomplishing more with your PD system.

Grow Your Business

Lastly, but certainly not the least, is the growth of your business. Your CRM is one of the most important tools of any business. Being able to integrate that with a Predictive Dialing system that is compatible with your CRM will help grow your business. This is because streamlining productivity and speaking with prospects can increase revenue and therefore hire more users from around the world. When you have a system in place that organizes teams from across the world, the possibilities are endless. Choosing the right PD system can be just as important as the CRM you use because you want to make sure all the features you’re looking for are available and compatible with both systems. Once you’ve designed a structure that is right for your business, you will see all the benefits of integrating a Predictive Dialing platform with your current CRM system

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First Contact

First and foremost, PD is a great platform for making contact with your prospects. In this day in age, hand dialing is not the method of choice for growing businesses because it includes more idle time, less numbers dialed, and clearly less deals closed. With the right PD system, you can import lead lists, contact your prospects, and keep detailed records of each interaction. Great Predictive Dialing systems should allow you to integrate with a Customer Relationship Management (CRM) system to facilitate the accumulation of leads, newly added notes, and all actions taken until the deal closes.

Know the Details

Understanding your clients’ needs is crucial to nurturing your leads. Having the ability to instantly recall detailed information at a moment’s notice is necessary when speaking with clients. This knowledge alone can make you stand out from your competition. Being able to immediately send an email, open a website, or find a location through your predictive system prepares you to be well equipped to take the next step, build a better relationship, and make more money, faster!

Making it work for you

Each Predictive system comes with similar and unique features that can help you optimize your workflow to be much more streamlined and effective. Predictive Dialers have the ability to set reminders, automate the actual phone call, set dispositions, export data, integrate with 3^rd party software, allow you have to more talk time and less idle time. With a system like this, you should at least double your productivity and bring in more business on a daily basis. Once you have dialed in the settings that work best for you and your business, you will reap the benefits of nurturing your leads with Predictive Dialing.

Start using Dynamic Interactive’s Predictive Dialing system today by calling us at (800) 951-6239 or by visiting our website http://www.dynamicic.com/ today!

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Sales agents will close more sales when they use Voice Broadcasting.  You can get your sales team fired up by making it easier for them to speak with hot leads, people that are interested in your product or service. By eliminating the need for reps to leave voice mails or dial the phone, they can get into a rhythm, and your close ratio will go up.

There are several types of Voice Broadcasting solutions you can try.

• Prerecorded messages with an option for live transfer.  Dynamic Interactive’s Voice Broadcasting software can call your customer base, play a message when someone answers, and give them the option to be transferred to a live sales rep if they want to learn more.  Sales agents spend time speaking with hot prospects only.
• Leave voice mails.  A set voice mail can be left on answering machines.  Companies can play around with the script and track which ones cause people to call back.  You can also use a specific call tracking number to ensure you know which incoming calls are from voice mails.

Voice Broadcasting also comes with an option to continue calling numbers that didn’t answer throughout the day or week. This way you can reach everyone on your list without sales reps remembering whom they need to call back.

The Voice Broadcasting software will continue making calls throughout the day.  When all of your available agents are speaking with a customer, the software will stop dialing.  Once the line is available, the calls will automatically start again.  This streamline solution will maximize the efficiency of your sales floor.

Voice Broadcasting allows your sales floor to be productive by only talking to the people that are initially interested in your message regarding and what you are promoting. The set up process is fast and easy with a Dynamic Interactive customer service rep to get you started and train you on how to use the voice broadcasting system.  The Dynamic Interactive team is also available for any technical issues or question you might have in the future. Your assigned sales rep is similar to a consultant and will assist you with your scripts/outbound messages and give you advice on what kind of market to dial out to so that you can get the best response possible.

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Benefits of a Predictive Dialer

• Less wasted time.  The predictive dialer makes calls from your data base of leads.  The calls are transferred to a live rep after someone has been reached.  By eliminating the time spent looking for phone numbers, dialing calls, and waiting on hold, the sales team spends time speaking with live prospects only.
• Display personal information.  Dynamic Interactive’s Predictive Dialer will display the information of the person a rep is about to speak with.  For example, it can display their name, where they live, phone number, and any other relevant data.  This makes sales reps more prepared to take the call and close the sale.
• Tracking. Sales reps can make notes of how each phone call went.  This can help your team to create follow up appointments, improve their sales pitch, and understand customer’s needs better.
• Call recording.  Phone calls can be recorded to create training opportunities and ensure quality control.
• Dial multiple people at one time.  The Predictive Dialer will call several people at one time, giving you the opportunity to reach significantly more people with a smaller team.

Dynamic Interactive’s Predictive Dialer helps businesses to keep their pipeline full of leads by enabling sales reps to reach more customers in a shorter period of time.  When manually making phone calls minutes are wasted dialing, on hold, leaving voice mails, and reaching disconnected numbers.  Predictive dialing eliminates the waste and improves ROI.  Simultaneously, quality control will go up as managers are able to listen in and monitor the activity of their sales reps.   Leveraging technology to create more leads is easy to do with a Predictive Dialer.

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There are several ways to use call tracking numbers on a landing page.

• Use two call tracking numbers on one page.  For example, one phone number can be placed at the top of the page, and one placed on the bottom.  This will tell you if customers are reading the entire landing page and at which point they decide to take action.  This can also tell you if certain keywords or graphics are working better than others when determining how effective the landing page is.
• Determine if your landing page is generating business.  Without a specific call tracking phone number, it is difficult to determine if your landing page makes the phone ring at all.  Calls could be coming in from completely different ads or only from existing customers.  By tracking where calls come from you can make your landing page more effective, placing it in the right locations.
• Track keywords.  If you have a strong search engine optimization presence and they keywords are found on the landing pages, along with your tracking number, you can have even more detailed reporting as to how or where people are finding you.

As with anything, always test, test and test. You should run an A/B split test on every element of the landing pages you create. Get creative with how you present your information. Soon, you’ll have a well optimized landing page campaign with your call tracking phone numbers providing detailed and accurate reporting.  Dynamic Interactive has an experienced team of customer service representatives that can provide you with more details on how to use call tracking numbers.

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