IT Directions

Forming a Business Change Team

keithhb — Wed, 11 Mar 2009 07:45:00 -0500

In my last post I began explaining the different high-level roles involved in the governance of business change, by focusing on Requirements Management - a role that deserves special attention since:Requirements Management (as opposed to Requirements Gathering or Requirements Analysis)...

Business Change Made Easy

keithhb — Thu, 26 Feb 2009 13:07:01 -0500

My last post included a diagram showing the different high-level roles involved in the governance of a business change effort, and promised to explain more. In this post I will discuss a role that is pivotal to success, yet almost...

Strategic and Executive Control

keithhb — Thu, 19 Feb 2009 04:43:17 -0500

In my last post, I described a framework that can be used to guide business change - the OMG's Business Motivation Model (BMM) - and suggested that you also need other techniques in the early stages of an initiative, project...

Business Motivation Model

keithhb — Thu, 12 Feb 2009 03:45:17 -0500

First an apology. It has been over 3 weeks since my last post - and yesterday a commenter on that post wrote:Great teaser, please, release the other posts of the new series ASAP :)Thanks, Kerber, for the prod. As an...

Derisking Software Development via Business Modelling

keithhb — Mon, 19 Jan 2009 13:15:16 -0500

As a consultant I often advise large-scale software development projects that have got themselves into trouble, or fear they are about to. The root causes are wide ranging, but more often than not, the problems arise from mistakes and/or omissions...

Implementing HIM

keithhb — Thu, 15 Jan 2009 12:42:45 -0500

I was asked to summarize some aspects of Human Interaction Management for a research report by a major consulting company. Readers of this blog may find my response useful, so here it is.Added Value of HIM Pareto's law tells...

The Business Process Spectrum

keithhb — Sun, 07 Dec 2008 15:44:47 -0500

Explanation soon ... watch this space!...

Keith's adventures in BPMN - Conclusions and a look forward

keithhb — Mon, 20 Oct 2008 05:07:26 -0500

In my last post, I quoted an article on this site by Jon Pyke in which he looked forward to 2 new generations of BPM tools that provide support for knowledge work. The first of these generations integrates Case Management...

Keith's adventures in BPMN - *!@$%, this is going to be hard to implement!

keithhb — Mon, 13 Oct 2008 04:19:57 -0500

In the 3 years since publication of my book "Human Interactions - the Heart and Soul of Business Process Management", reactions from BPM specialists have been mixed. One frequent response is: "at last someone is saying what I've always thought"....

Keith's adventures in BPMN - Real world collaboration

keithhb — Thu, 09 Oct 2008 08:19:39 -0500

In the last entry to this blog, I challenged readers to depict a very simple process in BPMN - development of a branding package (colours, fonts, logo, artwork, etc), in which: The account manager, designer and artist throw ideas back...

Keith's adventures in BPMN - Systems Thinking

keithhb — Wed, 01 Oct 2008 05:25:51 -0500

This week I spoke at BPM Europe 2008 in London. Talking to people there, and listening to the other presentations, it seems to me that BPM has reached, at last, an inevitable watershed. Home truths that people have been trying...

Keith's adventures in BPMN - Respond to RFP revisited

keithhb — Tue, 23 Sep 2008 13:23:45 -0500

A commenter on the last post to this blog wrote: "I agree that BPMN is not targeted to the behaviour of people to people and people to system interaction. Using it for such a purpose is akin to using a...

Keith's adventures in BPMN - Respond to RFP

keithhb — Tue, 16 Sep 2008 07:36:32 -0500

As a first step towards exploring the depiction of human-driven processes in BPMN, I have chosen a very common process - responding to a Request for Proposal (RFP). Here is my attempt to show a simplified version of this work...

Keith's adventures in BPMN - Introduction

keithhb — Thu, 11 Sep 2008 04:04:31 -0500

The last few posts to this blog have featured quotes illustrating the need for 21st century organizations to adopt new management practices. In a nutshell, senior management need to recognize the importance of collaborative, adaptive human work as the true...

Are You Ready for Extreme Competition?

keithhb — Tue, 09 Sep 2008 12:20:41 -0500

"In a wired world, the possibilities for assembling, then disbanding, geographically scattered project teams are almost endless. A growing number of companies are relying on electronically-connected virtual project teams to get things done. In time, the primary work unit in...