ThirdSphere's shared hosting services have been discontinued* and this account has been suspended.

If you are the owner of this account you must read the following carefully to keep your account files from being permanently deleted, and to gain access to your files so that you can move them to another hosting company.

Restoring your files
At the end of our two-month shutdown process during which we wrote to all of our customers and assisted many of them in moving their accounts to new hosts, we shut down all of our servers. In order to give you access to your files so that you can move them to a new hosting company we will need to pay our restore consultant to retrieve your files from our storage/backup servers. Though our restore consultant is very nice, he does not do this for free.

There are three choices for paying to have your files restored and made available to you:

Option 1:
Sign up for a hosting account at HostGator


If you sign up for a HostGator account using our affiliate link

Hostgator pays us a commission (of $50) which we will use to pay the restore consultant. There will be no charge to you. We will restore your account, unsuspend your account and then move your files to your new hosting account at HostGator.

There are certain requirements to take advantage of this offer:

  1. You must sign up with our HostGator affiliate link
  2. You must sign up using the same main domain you had at ThirdSphere
  3. You must be a new hostgator customer. This offer does not apply if you have previously had a HostGator account.
  4. You must follow our instructions completely and in a timely way If we ask you to write back after you have heard from hostgator you have to do that. (I know this all sounds obvious, but I can't tell you how many people couldn't do that and their move dragged on for a month, instead of getting wrapped up in 24 hours.)

Note: Automation Station does not transfer. If you used Automation Station write to us at ticket@web-hosting-support.com and we can give you a help file for downloading the subscribers, and talk with you about options for getting the functionality of Automation Staion from other programs.

If you decide to take this option please go to the helpfile:
http://thirdspherehosting.com/helpfiles/?topic=104

Follow the instructions in step 1, and then write back to us at ticket@web-hosting-support.com with the following information from your new HostGator account:

The hostgator controlpanel login URL
username
password

Option 2:
Pay $50 charge to restore your site,
unsuspend your account, and give you access.

If you decide that you want to host your webiste somewhere other than HostGator (or you are a preexisting HostGator customer) you can pay the $50 charge for the restore consultant to restore your files, and then we will unsuspend your account so that you can have FTP and Control Panel access so that you can download your files and move them to your new hosting account.

If you decide to take this option, write to us at ticket@web-hosting-support.com with the main domain name for the account that you want to restore, and we will confirm that we have a backup of your account, and provide you with payment and download instructions.

Note: If you are an ARP (AutoResponse Plus) user, or think you might want to become one, we recommend you move your hosting company to HitDirector. If you were an AutomationStation user and you think that you may want to upgrade to ARP write to us at ticket@web-hosting-support.com

Remember, your website is suspended so when you write to us, be sure to use an email address that is not on a suspended account. We recommend gmail.com if you need a free email address.

Auto Response Plus (ARP) and Option 3:

If you are an ARP (AutoResponse Plus) user your site should already have been moved to Hit Director. If you are seeing this message and you know you are already a HitDirector.com customer, please open a ticket at your HitDirector account and paste them the domain name you put in the browser that led you to this page and if you want to continue using the domain name on your account or you just want this page not to be displayed.

However, if you are not currently a Hit Director customer but would like to start using ARP, we strongly recommend you move your hosting to HitDirector and if you decide to do that, providing you qualify, there will be no charge to restore, unsuspend, and move your account to Hit Director from ThirdSphere.

How do you know if you qualify:

  1. If you were an AutomationStation user, and don't need the shopping cart portion of Automation Station, you can use ARP and we will do the conversion from Automation Station to ARP for you on your mailing list and trackers. The cost of ARP is currently $197 - that is a one time cost paid to the company that authors and supports Auto Response Plus (http://autoresponseplus.com). We will walk you through this whole process until your previous website with ThirdSphere is running on Hit Director, ARP is installed and your mailing lists and trackers are converted.

  2. You never had a mailing list, but want to start one, and would like to use ARP and the website you were using before ThirdSphere shut down. You will also need to purchase an one time ARP licence ($197). We will walk you through this whole process until your previous website with ThirdSphere is running on Hit Director, and ARP is installed.

If you qualify and would like to start the process or you have questions regarding ARP write to us at ticket@web-hosting-support.com

*On August 5th, 2010 Paridox Ventures sent an email to all ThirdSphere shared hosting customer notifying them that as of September 5th shared hosting services would be discontinued. You can read the email HERE.

If you are a client of this domain owner (meaning you didn't have an account with ThirdSphere, you were or are a customer of a website that did have an account with ThirdSphere), please perform a whois lookup to find the domain owner's contact info: whois search so that you can contact them.