https://www.edugeek.net/rss/1-edugeeknet.xml/Whole site feedenMorning all, Is anyone having issues generating profiles/reports? our school and others in the trust are experiencing issues generating reports due to a document management server bug in the latest version of sims it seems, our data manager is unable to change templates via session management and is unable to process the reports with existing templates. Not sure whether we're just generating reports earlier than everyone else? we're on 7.230 via ConnectedTue, 07 Jul 2026 09:51:10 +0000Hi, Wonder if anyone could advise, Logged a call with RM earlier to make a change to a A record and it appears we don't have a valid contract but they do hold our address. Has anyone moved their DNS hosting away from RM and if they did who did they use please? Was it painless or cause issues? Our website/email address does have the ".gloucs.sch.uk" domain.Mon, 06 Jul 2026 14:15:40 +0000So, Do you allow them? Do you filter or monitor them in any way? The issue I'm trying to address is - how would we know if a pupil was exchanging emails with any person that they are not supposed to be having contact with "via their school email account"? Advice welcome - particularly applicably to Microsoft cloudy exchange.Mon, 06 Jul 2026 13:37:54 +0000Our Computing teacher would like students to use code.org but when you sign up, you have to specifically acknowledge that data will be shared with a company in the US and subject to US data access laws. According to their privacy policy, they are typically the data controller although they might enter into a separate data sharing agreement by which they'd just be a processor. The data would still be subject to the US access laws. How do we feel about that?! Should I allow the data sharing as it is very limited personal information anyway, or push back against the teacher and get them to select a different platform?Mon, 06 Jul 2026 12:01:38 +0000Hi All, Notes given to us by our Exams department detail some AQA requirements Students can complete the tasks and produce the evidence across several sessions. Students’ evidence (either hard copy or digital) must be kept securely by the teacher and access to assessment responses must be controlled. Students aren't permitted to access their work in between the assessment sessions. How are other people meeting these requirements using Teams ? TIA, AlastairMon, 06 Jul 2026 09:10:50 +0000I visited the UniFi stand at BETT this year and noticed they had a distributor assisting them with queries. Unfortunately, I can't recall the name of the company. Does anyone happen to know who it was? Alternatively, for those currently using UniFi, which suppliers or installers do you recommend? We are looking to go through a certified partner rather than buying direct. Thanks in advance!Mon, 06 Jul 2026 08:51:11 +0000Hi We had used Ruckus for 9 years with no issues so when it came time to upgrade it was an easy choice and while it cost more than cheaper options we thought you get what you pay for. Unfortunately since we have upgraded we have been getting connectivity issues where I'm really starting to question the reliability. What happens is users will report that their WiFi isn't working and when we go to investigate we can see that the AP itself seems to have stopped broadcasting the SSID in that area as the signal drops despite an AP being in that room and servicing only a handful of devices. We check with other devices and it's the same where the signal seems to have disappeared despite standing underneath the AP. When you check the AP logs there is nothing there to suggest the AP has gone down or had any issues yet you get the same symptoms across multiple devices in the same room or area. Drivers are all up to date and the WiFi itself should be backwards compatible. One example is one room had 2 users connected to the WiFi and they experienced this issue twice within the hour where the signal just dropped off and you had to reconnect after a few minutes where the signal had disappeared. All APs were replaced and installed in the same locations as previous so no issues with the cabling. Switches were also upgraded for the extra power requirements. The setup is currently on unleashed not a VSZ. We have a mix of Ruckus R370, dual band 802.11be Indoor Wi-Fi 7 Access Points Ruckus T350c, omni, 802.11ax Outdoor Wi-Fi 6 Access Points The switches were replaced with TP-Link JetStream 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch. The APs display as "802.3at Switch PoE operating mode". The switches were replaced with TP-Link JetStream 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch. Any suggestions or help would be really appreciated. ThanksMon, 06 Jul 2026 08:47:45 +0000Good morning We have around 150 staff laptops, at the moment these are connected to our staff wireless via RADIUS. We have EAP-TLS profile at the logon screen and then it should switch to the main staff profile on logon but it hasn't been working properly for a while which causes lot's of issues. I'm considering setting up another SSID, sitting on our admin VLAN which just uses a password (could do MAC filtering) Wondering what others are doing? We've found RADIUS very flaky ThanksMon, 06 Jul 2026 07:48:22 +0000This is a thread is to note madnesses in the world that come to cross your path. I just received a Samsung email advertising a new TV. They headline says it come with a free bezel worth £99 when you but a 'The Frame TV'. I haven't even caught up with the super thin bezel version that I thought was vogue, as I'm still on a Panasonic Plasma model - could be 10 or more years old. On digging, it's now a thing where you can spend a bucket load money on frames, magnetic, detachable with different finishes. Maybe that's marketing genius for the 'arty' types; for me it's madness!Sun, 05 Jul 2026 19:09:07 +0000Hi, Has anyone tried to get Zoostorm PCs on Intune? We have around 200 PCs with Asus or MSI A520 motherboards in and when we try to build them using OSDCloud, it doesn't download the profile and connect them to Intune. I have updated the BIOS as that was one issue, changed the serial numbers as they had System Serial number, but it keeps failing. Lenovo, Dell, anyothers are fine, its just these Zoostorms. ThanksSat, 04 Jul 2026 10:05:19 +0000Hi all - anyone out there using SMID? Can you tell me good things, bad things etc? I'm assuming that with the data flowing via Wonde from our MIS that it's all smooth in the background with no real issues. Our school have signed up to it. CheersFri, 03 Jul 2026 14:16:50 +0000Fri, 03 Jul 2026 13:58:45 +0000Fri, 03 Jul 2026 12:10:54 +0000Anyone else had issues with Ring Cameras going offline and wont connect again after a reset. Think it maybe a router issue as both cameras fail to complete setup after 95% but connect to the Ring App ok but fails on joining the Wi-Fi. Router is a Three 5G Home Broadband and all be good for a couple of years until now.Fri, 03 Jul 2026 12:05:02 +0000Just tried to message someone an RDL file and the site was not happy with it. Didn't give me a denied message, just said it went wrong and showed a red triangle as an attachment.. Is this a restricted filetype or is it just something playing up?Fri, 03 Jul 2026 11:28:49 +0000The oxford dictionary doesn't define OOMF as a 12th Gen Intel i7 with 16GB of DDR5 and an Nvidia T550 GPU. BUT I DO. We've got our hands on some lovely HP ZBook Firefly 14 G9's with some cracking specs: CPU: i7-1265U (10 Cores, 12 Threads, Max Turbo of 4.8GHz) RAM: 16GB DDR5 Memory Storage: 512GB NVMe Display: 14" WUXGA (1920x1200) GPU: Nvidia T550 Mobile (4GB GDDR6) A Grade Refurbished Condition BUT WHAT DO THEY LOOK LIKE?! Nice eh? But that just begs one more question. HOW MUCH FOR AN A GRADE? £475 exVAT Reach out to me at josephn@ict-direct.co.uk for a quote and if you're after several, many, or even lots, we can look into a volume discount.Fri, 03 Jul 2026 09:57:16 +0000Hi all, new to Edu Geek - seems like a great community! I am working in a school that is asking me to produce a list of the 2025 (and 2026 when released) exam results, with student names, subject/paper, and and raw exam result (i.e. not the exam grade). The goal being to highlight students who sit close to grade boundaries. I am struggling to find the table(s) where the data sits, wondering if any you may know as I am new to iSAMS - always been a SIMS user. CheersFri, 03 Jul 2026 07:58:01 +0000Our Sims server is showing 100% CPU usage with SQL server service. Upon logging with our MIS support they identified Sims service manager is causing the spikes. This has been happenning for the past 2 days so we have disabled the SSM service. They have now logged it with ESS. Is anyone else experienceing similar?Thu, 02 Jul 2026 10:28:25 +0000Morning all, Anyone running iPads with cloud-based Web Filtering (must be cloud-based in order to cover home use), and if so, can they do me a test using a URL shortener to try and bypass a blocked site due to the redirect. EG. Using the likes of bitly.com to create a URL for tiktok.com and then using that to bypass the filtering. I have both URL shorteners and social media blocked but there are a million URL shorteners out there that students are finding and using these for the redirects as the web filtering on an iPad only scans the initial domain and not the forwarded redirect like a normal PC (HTTP 301/302).Thu, 02 Jul 2026 10:13:34 +0000Has anyone managed to get the instagram app working behind a smoothwall? Our iPads have the smoothwall set as the proxy and authenticate with an AD account which works great for everything. However the Instagram ios app ignores al of this and hits the smoothwall with no authentication (always throws a 407 error) Thing is - I can't just remove this authentication request as it will apply to all users - authentication exceptions can't be applied to a specific user/group/location as far as I can tell Is there a way around this I haven't thought of? I didn't really want to change the way the ipads connect as it works well and filtering is the same as if they were using a desktopThu, 02 Jul 2026 08:55:02 +0000I was asked yesterday how a user could change their SIMS Connected password and this should be a simple thing to do but I'm unable to find anything about changing password. Yes I could use the 'manage your users' section in the launcher and change it for them but staff need to do this for themselves. Am I looking in the wrong place?Thu, 02 Jul 2026 07:56:45 +0000I do have a ticket open with Smoothwall at the moment but I thought I'd ask here as well. The other evening I was prepping to move our VLANs/Routing and DHCP to our Smoothwall S9 box. During this, despite doing this on an empty NIC in isolation I lost connectivity to the Smoothwall. No worries my failover box kicked in. I gave it the classic reboot to attempt to get the master box to take back over. No luck. I managed to plug into the master box and I now see three of my 5 NICs have question marks next to them instead of numbers. They also list missing device on them instead of the Intel Driver. My failover is running fine and I have unplugged the heartbeat link to it to block any config overrides from the broken master. I have tried a reinstall of the Smoothwall image and restoring a backup to it, with no luck. I was half tempted to use my limited Linux knowledge to run APT Upgrade/Update on it to see if that worked, but thought it might invalidate any support. Anyone seen this before and managed to solve it?Thu, 02 Jul 2026 07:31:57 +0000We are running Impero EdPro, the onpremise version and today we are unable to use the software as the sofware is stating that it's not licensed (yet it is) and imperosoftware.com is unable to be contacted. When we try to register the license, we get a message stating that the license has already been activated. When we try the "check internet connection" it reports imperosoftware.com is unreachable.Thu, 02 Jul 2026 07:06:07 +0000Anyone know how to set student documents to Public in SIMS? I don't know of a setting or routine to do this.Thu, 02 Jul 2026 06:44:52 +0000Hi all, We have been using Salamander Document Exporter as we transition away from SIMS, but I believe the latest update has broken it! Really bad timing for us as we were hoping to have it all extracted over the next few days. If anyone has it and is on the latest Summer release I would be extremely appreciative if you could give it a go and see if it works.Wed, 01 Jul 2026 18:34:23 +0000