EMDECS: All Software Blogs

Log In Troubleshooting video

Michael.Wood@perfitcomputer.com (Michael Wood) — Fri, 13 Jan 2012 20:11:13 +0000

Having trouble logging into the system? Watch this video for solutions to common computer setup problems that can block you from accessing the system.

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Username Controls and Customizations

Mike.Chin@perfitcomputer.com (Mike Chin) — Wed, 16 Nov 2011 21:05:40 +0000

Some of our customers have multiple employees using the system and may wish to customize each of their usernames. Their management team can decide on the following options for each of their username: user defaults, short-cut buttons, access to certain menus, visibility of different things such as facilities, and customers. For more information on this topic, please contact Perfit Support.

Repair Shop Software: Financial Reports

Mike.Chin@perfitcomputer.com (Mike Chin) — Thu, 10 Nov 2011 22:04:07 +0000

Our users of the system have a variety of financial reports at their disposal to help them track their AR for their customers . The first report they could use is the Customer Close To Credit Limit Report. This report is helpful in determining if a customer is close or over their credit limit. With this information, the shop can make a decision on whether to do new work for customers who are over their credit limit. Another helpful report is the Age Receivable Report. This report tells our users how long their AR invoices have been outstanding for. This report can tell our users that which customers have bad credit and that they should refrain from doing new work orders for them. For more information on these reports and others, please feel free to contact Perfit Support.

Repair Shop Software: Customer PO Options

Mike.Chin@perfitcomputer.com (Mike Chin) — Mon, 07 Nov 2011 18:00:58 +0000

In the system, our users have several options available when it comes to customer PO numbers. If our users have customers that reuse PO numbers, then these PO numbers can then be defaulted in the program for specific date ranges. Also, the system can prompt the service writers when PO numbers are required. For more information on these options, please contact Perfit Support.

Fleet Maintenance: Inventory Adjustments

Mike.Chin@perfitcomputer.com (Mike Chin) — Fri, 28 Oct 2011 14:17:57 +0000

There are two ways to correct your inventory on hand values. You could either do a physical count or an inventory adjustment. Physical counts are often time consuming, and an inventory adjustment is a quicker alternative. The inventory adjustment screen is useful when updating your on hand values if you know the quantity change. For example, if the on hand value for a part decreased by two, you would therefore enter a negative two to reflect this change. Another benefit that the inventory adjustment has is that you can add notes to explain why the on hand values have changed. For more information on this screen, please feel free to contact Perfit support.

Fleet Maintenance: The ability to schedule initial PMs at different intervals

Mike.Chin@perfitcomputer.com (Elham Saemi ) — Fri, 21 Oct 2011 18:44:08 +0000

Our Enterprise users can take advantage of the Initial Service Readings in Equipment Parameter off of the Equipment Detail screen to enter initial PM's at a different interval than the subsequent interval.

Repair Shop: Promotional Pricing

Mike.Chin@perfitcomputer.com (Mike Chin) — Fri, 21 Oct 2011 16:25:29 +0000

Having special sale promotions is a way in which a repair shop can attract new customers, and these promotional prices can be easily setup in the system. These sale prices can be specific to a facility location, supplier, or part. The user also has the ability to control how long they wish to keep the promotional pricing. For more information on this topic, please contact Perfit Support.

Fleet Maintenance: Initial Service Readings

Michael.Wood@perfitcomputer.com (Michael Wood) — Wed, 19 Oct 2011 21:41:47 +0000

When adding a new unit to an existing PM schedule, establish an initial service date that the system can use to calculate future PM services from. Select the Detail button on the Equipment Detail screen and enter a start date in the Initial Service Readings area. If your PM schedule intervals are calculated by readings rather than dates, readings can also be entered in the Initial Service Readings area.

Repair Shop Software: Retail Parts Inquiry

Mike.Chin@perfitcomputer.com (Mike Chin) — Fri, 14 Oct 2011 16:55:47 +0000

Managers who use the system, have the ability to readily access price information about parts from this screen. This is quite helpful for when you are working with customers over the phone and need to quickly check your on hand values, charge prices and cost prices. To learn more about this screen and other features of EMDECS, please contact Perfit Support.

Fleet Maintenance Software: Rework Detection

Mike.Chin@perfitcomputer.com (Mike Chin) — Thu, 06 Oct 2011 18:09:49 +0000

A handy feature that is in the system is called rework dtection. The purpose of this feature to alert the user when labour activities for a specific unit has been done in a specified period of time. This feature is to help prevent duplicate work orders from being created. For more information on this feature, please feel free to contact Perfit Support.