EMDECS: Repair Shop Software Blog

Log In Troubleshooting video

Michael.Wood@perfitcomputer.com (Michael Wood) — Fri, 13 Jan 2012 20:11:13 +0000

Having trouble logging into the system? Watch this video for solutions to common computer setup problems that can block you from accessing the system.

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Repair Shop Software: Financial Reports

Mike.Chin@perfitcomputer.com (Mike Chin) — Thu, 10 Nov 2011 22:04:07 +0000

Our users of the system have a variety of financial reports at their disposal to help them track their AR for their customers . The first report they could use is the Customer Close To Credit Limit Report. This report is helpful in determining if a customer is close or over their credit limit. With this information, the shop can make a decision on whether to do new work for customers who are over their credit limit. Another helpful report is the Age Receivable Report. This report tells our users how long their AR invoices have been outstanding for. This report can tell our users that which customers have bad credit and that they should refrain from doing new work orders for them. For more information on these reports and others, please feel free to contact Perfit Support.

Repair Shop Software: Customer PO Options

Mike.Chin@perfitcomputer.com (Mike Chin) — Mon, 07 Nov 2011 18:00:58 +0000

In the system, our users have several options available when it comes to customer PO numbers. If our users have customers that reuse PO numbers, then these PO numbers can then be defaulted in the program for specific date ranges. Also, the system can prompt the service writers when PO numbers are required. For more information on these options, please contact Perfit Support.

Repair Shop: Promotional Pricing

Mike.Chin@perfitcomputer.com (Mike Chin) — Fri, 21 Oct 2011 16:25:29 +0000

Having special sale promotions is a way in which a repair shop can attract new customers, and these promotional prices can be easily setup in the system. These sale prices can be specific to a facility location, supplier, or part. The user also has the ability to control how long they wish to keep the promotional pricing. For more information on this topic, please contact Perfit Support.

Repair Shop Software: Retail Parts Inquiry

Mike.Chin@perfitcomputer.com (Mike Chin) — Fri, 14 Oct 2011 16:55:47 +0000

Managers who use the system, have the ability to readily access price information about parts from this screen. This is quite helpful for when you are working with customers over the phone and need to quickly check your on hand values, charge prices and cost prices. To learn more about this screen and other features of EMDECS, please contact Perfit Support.