EMA RSS feed

From Scripts to Platforms: Why Homegrown Tools Dominate Network Automation and How Vendors Can Help

Shamus McGillicuddy — Tue, 17 Jun 2025 00:00:00 +0000

EMA Vice President of Research, Shamus McGillicuddy, conducted in-depth research interviews with a dozen network automation experts about their homegrown tools. Join him for a free webinar that will present highlights from this research.

Mastering Multi-Cloud: Network Strategies for Today's Hybrid Environments

Steve Brasen - Former EMA Analyst — Wed, 04 Jun 2025 00:00:00 +0000

As organizations rapidly adopt hybrid, multi-cloud environments to support AI initiatives, digital transformation, and shifting business demands, many are struggling to get it right. In fact, new research from Enterprise Management Associates (EMA) reveals that only 25% of enterprises report complete success with their hybrid, multi-cloud networking strategies.

So what sets the successful 25% apart? And how can your organization join them?

Join Shamus McGillicuddy, Vice President of Research at EMA, and Pradeep Parmar, Director of Product Marketing at Infoblox, for a deep dive into the latest EMA report, "Enterprise Strategies for Hybrid, Multi-Cloud Networks." Based on insights from 354 IT decision makers, this session delivers practical guidance and proven strategies to help you turn your hybrid, multi-cloud network into a powerful business enabler.

Migration Without Regret: Balancing Risk and Reward in Workload Automation Modernization

Dan Twing — Tue, 03 Jun 2025 00:00:00 +0000

Many enterprises are stuck with legacy workload automation tools designed for a different era—before the need for orchestration, end-to-end process visibility, and business outcome-driven IT. Join this webinar hosted by Enterprise Management Associates (EMA) and Beta Systems Software to discover how organizations can overcome the fear of migration and unlock the benefits of a modern automation platform.

Drawing from real-world experiences and customer use cases, you will discover strategies that reduce complexity, cut costs, and streamline the transition away from outdated tools.

How Network Teams are Powering Stronger Cybersecurity: Closing Gaps in Vulnerability Assessments and Device Visibility

Shamus McGillicuddy — Wed, 07 May 2025 00:00:00 +0000

In this webinar, EMA Vice President of Research Shamus McGillicuddy and NetAlly Senior Product Manager Brad Reinboldt will reveal how network teams are becoming vital contributors to cybersecurity initiatives and how the right tools can amplify that impact.

Enterprise Strategies for Hybrid, Multi-Cloud Networks

Shamus McGillicuddy — Wed, 23 Apr 2025 00:00:00 +0000

Most enterprises today maintain hybrid, multi-cloud infrastructure, with applications and data residing in both private data center environments and two or more cloud providers. Designing, building, and managing the networks that support these architectures can be extremely complex. In fact, only 25% of enterprises believe they are fully successful with the hybrid, multi-cloud networks that they operate, according to new research by Enterprise Management Associates (EMA).

For its new report, “Enterprise Strategies for Hybrid, Multi-Cloud Networks,” EMA surveyed 354 IT professionals who are responsible for such networks. The report explores the infrastructure solutions and tools that they are using to build and manage these networks, and it identifies the challenges enterprises will face as they mature their cloud networking strategies.

Join EMA Vice President of Research Shamus McGillicuddy for a free webinar that will explore the key findings from this report, including:

How cloud strategies are evolving in the AI era
What technologies are essential to a hybrid, multi-cloud networking
How enterprises are approaching network observability and network automation in these networks
What pitfalls you should avoid as you advance your cloud networking strategy

Dan Twing — Tue, 15 Apr 2025 00:00:00 +0000

Join Dan Twing, President and COO of Enterprise Management Associates (EMA), and Pete Goldin, Editor and Publisher of APMdigest, for an exclusive webinar unveiling key insights from EMA’s latest research, Unlocking the Future of Observability: OpenTelemetry’s Role in IT Performance and Innovation.

The AI Advantage: How IT Leaders are Redefining Operations in 2025

Dan Twing — Thu, 27 Mar 2025 00:00:00 +0000

As IT complexity grows, organizations are turning to AI to transform their operations. Recent research from Enterprise Management Associates (EMA) and LogicMonitor reveals that 68% of organizations are actively leveraging AI-driven tools like GenAI and machine learning to automate tasks, enhance security, and improve decision-making.

Join EMA Analyst, Dan Twing, and LogicMonitor’s General Manager of AI, Karthik Sj, for an in-depth discussion on how IT leaders are leveraging AI to redefine operations in 2025. This session will explore:

Key Adoption Trends: Why AI adoption in IT operations has surged, with 63% of organizations now operating in a proactive or dynamic IT maturity state.
Real-World ROI: Discover how 59% of organizations exceed ROI expectations and are achieving faster incident response times.
Overcoming Challenges: Learn how leading IT teams are tackling integration complexities, tool sprawl, and AI implementation hurdles.
The Future of AI in IT Operations: Get expert insights into predictive analytics, autonomous IT systems, and explainable AI—and how LogicMonitor is driving innovation in these areas.

As IT leaders gear up for 2025 and beyond, this webinar provides data-backed insights, practical strategies, and expert guidance to help you optimize AI-driven IT operations.

Register now to gain the AI advantage and redefine your IT strategy!

The Future of Workload Automation and Orchestration: Driving Digital Transformation with Generative AI

Dan Twing — Tue, 11 Mar 2025 00:00:00 +0000

Join Dan Twing, President and COO of Enterprise Management Associates (EMA), for an exclusive webinar exploring the findings of the groundbreaking report "The Future of Workload Automation and Orchestration: Driving Digital Transformation with Orchestration and Generative AI." This session will delve into how workload automation (WLA) has transformed from a foundational IT utility into a strategic enabler of business innovation, addressing the pivotal roles of orchestration, AI, and observability in modern enterprise strategies.

From Adversaries to Allies: Bridge the NetOps-SecOps Gap with Network Observability

Shamus McGillicuddy — Tue, 04 Mar 2025 00:00:00 +0000

Eighty-six percent of IT organizations are now experiencing an increase in collaboration between their network and security teams. These two groups have traditionally maintained adversarial relationships partially because their missions fundamentally conflict with each other. Network teams focus on providing high-performance connectivity to people, applications, and data. Security teams focus on authenticating, authorizing, and monitoring those connections, which can sometimes hinder accessibility and performance. So why are these teams coming together now? And how can they do it effectively?

Enterprise Management Associates (EMA) research has been tracking this emerging trend for several years and has identified several drivers of collaboration, such as cloud migration and secure access service edge (SASE) adoption. Moreover, EMA has identified network observability as a foundational component of successful NetSecOps collaboration.

Join EMA VP of Research Shamus McGillicuddy and LiveAction Software Senior Sales Engineer Daniel Smallwood for a webinar with Q&A that will cover the following topics:

Why and how these teams are working together more than ever
Best practices for building the right partnership between these teams
How a powerful network observability solution can help overcome roadblocks to effective NetSecOps partnerships

Network Observability: Managing Performance Across Hybrid Networks

Shamus McGillicuddy — Tue, 11 Feb 2025 00:00:00 +0000

“Network observability” has emerged as a mainstream term for describing the tools that IT organizations use to monitor, troubleshoot, and optimize their networks. But what does it mean? How can IT decision-makers use this concept to push their vendors to deliver better solutions? After all, only 42% of IT organizations are completely successful with their network observability tools today.

Enterprise Management Associates (EMA) has published new market research that explores this issue. Based on a survey of 351 IT decision-makers, this research defines network observability, identifies the key capabilities that buyers expect from such solutions, and explores the challenges that IT organizations are encountering with their existing toolsets.

Join EMA Vice President of Research Shamus McGillicuddy for an insightful webinar, where he will present highlights from the new report, “Network Observability: Managing Performance Across Hybrid Networks.”

You will discover:

What your peers expect form a network observability solution
What kinds of data you should be collecting and analyzing with your tools
How AI-driven tools can improve operations
What pitfalls you should avoid while modernizing your toolset

Securing Tomorrow: The Role of AI in Transforming Cybersecurity

Steve Brasen - Former EMA Analyst — Mon, 23 Dec 2024 00:00:00 +0000

Artificial intelligence (AI) has revolutionized industries, reshaping the way organizations operate and secure their digital environments. This research from Enterprise Management Associates (EMA) dives into how organizations across industries are leveraging AI, particularly in the realm of cybersecurity, while navigating the challenges of security, ethics, and adoption.

Join EMA Research Director, Ken Buckler, for the on-demand webinar where he explores the evolution of human-machine collaboration—from the hoax of the 18th-century Mechanical Turk to the tangible power of today’s generative AI models. He discusses the groundbreaking findings of EMA’s study, which surveyed professionals from 19 industries to uncover current trends, challenges, and successes in AI adoption.
Key topics include:

How organizations are securely leveraging AI across various functions.
The role of AI in enhancing cybersecurity capabilities, including threat detection and automation.
Insights into AI-powered attack methods and defenses.
Ethical, privacy, and security concerns shaping AI adoption.
The effectiveness of AI in predicting human behavior and its implications.

Participants will gain a nuanced understanding of AI adoption strategies, industry-specific applications, and the evolving cybersecurity landscape. Whether your organization is cautiously exploring AI or actively integrating it, this webinar will provide actionable insights to navigate the complexities of AI securely and effectively.

Sponsored by Elastic Security and OpenText.

Join us to discover how AI is transforming organizations while ensuring ethical and secure implementations!

Zero Trust Networking: How Network Teams Support Cybersecurity

Shamus McGillicuddy — Wed, 04 Dec 2024 00:00:00 +0000

Zero trust is typically a cybersecurity initiative, but network infrastructure teams are essential partners in such endeavors, given that they have deep expertise with enabling technologies like secure remote access and network segmentation. In fact, Enterprise Management Associates (EMA) research found that it drives how 30% of IT organizations design, build, and manage their networks, and that percentage is rising from year to year.

EMA has conducted new independent research that explores how network teams contribute to zero trust projects. Based on a survey of 270 IT professionals, this research identifies the technology requirements network teams have for enabling technology. It also identifies the challenges that these groups encounter when partnering with cybersecurity on zero trust.

Join EMA Vice President of Research Shamus McGillicuddy for a webinar that explores key findings from this new research, including:

How network teams protect user experience and network performance as they implement zero trust
What technology and solution requirements network teams have for modernization of secure remote access
Where and how zero trust network segmentation is implemented
How network teams apply key technologies in their toolkits, including network observability solutions and DNS infrastructure, to execute zero trust

Navigating the Future of Security Operations Centers (SOC) with Agentic AI

Chris Steffen — Wed, 30 Oct 2024 00:00:00 +0000

Join Chris Steffen, VP of Research at Enterprise Management Associates (EMA), and Shahar Ben-Hador, CEO and co-founder of Radiant Security, for an engaging fireside chat on the transformative role of Agentic AI in security operations. In this thought-provoking session, they will explore the evolution of AI within Security Operations Centers (SOC).

Key discussion points will include:

The Three Generations of AI in the SOC: How each generation has shaped SOC productivity and operational efficiency.
Behavior Analytics and Incident Triage: The growing role of behavior analytics in post-detection workloads.
The Future of SOC Automation: What’s next for security operations as automation and AI continue to evolve, and how organizations can stay ahead.

Designed for security professionals, this fireside chat will offer valuable insights into how “Agentic AI” is paving the way for the next wave of SOC innovation. Don't miss this opportunity to hear from industry leaders as they explore the cutting-edge future of security operations!

Applying Generative AI to IT Operations

Shamus McGillicuddy — Tue, 27 Aug 2024 00:00:00 +0000

Generative AI, a subcategory of artificial intelligence that specializes in creating new content and insights in response to prompts from human users, has a variety of use cases. Anyone from high school students in search of ghostwritten term papers to film producers looking to add digital extras to a scene can leverage the technology. In the world of IT operations, generative AI can produce technical content, summarize complex information, and perform automated tasks.

Based on a survey of 151 IT professionals who have first-hand experience with applying generative AI to IT management tasks, Enterprise Management Associates (EMA) has published new market research that examines the opportunities and challenges that IT organizations are experiencing with the technology. According to this new research, 95% of respondents believe that generative AI can make IT personnel more productive.

Join EMA Vice President of Research Shamus McGillicuddy for a webinar that will highlight key findings from the report “Applying Generative AI to IT Operations.” His presentation will reveal how this productivity boost can be achieved, by exploring:

How IT professionals are using general-purpose generative AI tools like ChatGPT
What value IT vendors can offer customers by adding generative AI to their solutions
What security risks are IT professionals concerned about with the technology and what policies they applying to ensure safe usage

Observability: Your Key to Continued Success in the Ever-changing World of Technology

Ken Buckler — Mon, 26 Aug 2024 00:00:00 +0000

Join EMA Research Director Ken Buckler in this on-demand webinar to explore cutting-edge trends in observability, drawn from EMA’s in-depth research. The study delves into how organizations are managing increasingly complex technology environments, with stacks comprising up to 20 services and platforms.

Watch Now to:

Understand why many organizations are compromising with "adequate" observability solutions that might fall short of their needs.
Discover how integrating security with observability is enhancing performance and catching application issues before they affect users.
Learn strategies to streamline your observability approach, cut down manual tasks, and boost overall efficiency.

Don’t miss this chance to gain actionable insights and practical tips for optimizing your observability strategy in today’s fast-paced digital world. Watch the webinar now!

Network as a Service: Understanding the Cloud Consumption Model in Networking

Shamus McGillicuddy — Tue, 16 Jul 2024 00:00:00 +0000

Network as a service (NaaS) is a loosely defined term that describes networking solutions delivered via a cloud-like service model, through which enterprises can shift networking from CapEx to OpEx spending and outsource aspects of network operations to an external provider. The appeal of NaaS is understandable given that only 32% of enterprises have sufficient network engineering talent to meet their requirements. However, industry consensus on the definition of NaaS has remained elusive, given that vendors and service providers market a variety of different types of networks under the NaaS banner, from campus networking to cloud interconnectivity.

Based on a survey of 250 enterprise stakeholders, Enterprise Management Associates (EMA) has published new research that helps IT buyers navigate the NaaS market. The report, “Network as a Service: Understanding the Cloud Consumption Model in Network,” defines NaaS from the buyer’s point of view, identifies what they should expect from a NaaS solution, and how best to engage with providers.

Join EMA VP of Research Shamus McGillicuddy for a webinar that highlights key findings from this report including:

Why enterprises believe managed security services are an essential component of NaaS

How NaaS can help enterprise mitigate the impact of network engineering skills gaps and talent shortages

What benefits buyers expect from NaaS offerings

What roadblocks buyers may encounter as they engage with NaaS solutions

Orchestrating Data Transfers in the Digital Era: Navigating Challenges and Solutions for Multi-environment Data Pipelines

Dan Twing — Wed, 19 Jun 2024 00:00:00 +0000

Join Dan Twing from leading IT analyst research firm Enterprise Management Associates (EMA) for an enlightening webinar that will explore the extensive landscape of data movement across various environments. Dan will specifically delve into the intricacies of orchestrating file transfers and managing data pipelines, with a special focus on both cloud and traditional settings. Drawing insights from the new, comprehensive EMA report "Data in Motion: Orchestrating File Transfers and Data Pipelines in the Cloud Era," Dan will also address the critical role of data integration and management across diverse technological landscapes.

Attend to get insights from this new report and learn more about:

Comprehensive data pipeline management: Discover the integration and orchestration of data pipelines across hybrid, multi-cloud, and on-premises environments, ensuring seamless data flow.
Overcoming multi-environment data challenges: Examine the unique challenges of managing data transfers in mixed ecosystems and the strategic solutions to achieve streamlined operations.
Advanced strategies for data integration: Explore sophisticated integration techniques that drive better decision-making and operational efficiencies across various IT environments.
Security and compliance across platforms: Discuss the crucial role of Managed File Transfer (MFT) in ensuring secure, encrypted file transfers, particularly for handling extremely high volumes of data.
Leveraging WLA for robust data movement: Understand how Workload Automation (WLA) enhances the reliability and efficiency of data movements, highlighting its emerging role in orchestrating complex data pipelines and directly handling file transfers with native MFT capabilities.

Register now to secure your participation and gain actionable insights into navigating the complexities of modern data management strategies.

Network Management Megatrends 2024: Skills Gaps, Hybrid and Multi-Cloud, SASE, and AI-Driven Operations

Shamus McGillicuddy — Thu, 09 May 2024 00:00:00 +0000

Since 2008, the Enterprise Management Associates (EMA) Network Management Megatrends report has been the definitive benchmark study of enterprise network operations strategies. Over the years, EMA has surveyed and interviewed thousands of IT professionals to track how major technology trends are changing the way enterprises manage, monitor, and troubleshoot their networks.

This year’s report revealed that 42% of organizations are currently successful with network operations, reversing a multi-year decline that bottomed out at 27% in 2022. The research found that network teams have reduced tool sprawl and become more practiced with problem detection. While network teams are doing better, many challenges remain, including skills gaps and budget shortfalls.

Join EMA VP of Research, Shamus McGillicuddy, for a webinar that will highlight key findings from the 2024 report, including:

The pitfalls to watch out for when managing and monitoring today’s networks
The technical initiatives that your network operations team should evolve to support in the future
How teams are reacting to the spread of hybrid and multi-cloud architectures
How SASE is impacting network operations

ServiceOps 2024: automation and (gen)AI-powered IT service and operations

Valerie O'Connell — Tue, 07 May 2024 00:00:00 +0000

ServiceOps’ has quickly moved from grassroots to mainstream because it is practical. It advances top IT priorities and makes sense to the people who do the work. Running on technology tracks already laid down, it leverages investments in workflow automation, AIOps, and evolving combinations of automation, AI, and GenAI to return high-impact benefits that map to C-level objectives.

75% of organizations have a ServiceOps initiative either formal or informal.
50% of those organizations with mature (2+ years) ServiceOps initiatives in place report IT service quality as outstanding compared to 18% just beginning.
80% of CxOs say they’ve reorganized to take advantage of AI and automation.
For 78% of organizations the impact of unplanned work is high or significant. More than one quarter of the panel report loss of more than 25% productivity.
58% of the research participants anticipate that GenAI will cut MTTR by 50% or more

Join EMA Research Director Valerie O’Connell for this 40-minute, vendor-neutral webinar as she discusses her third annual global research into real-world ServiceOps.

The Evolution of Work: Enhancing Productivity and Collaboration through Digital Employee Experience (DEX)

Dan Twing — Tue, 30 Apr 2024 00:00:00 +0000

During this webinar Dan Twing, EMA President and COO and William Schoeppner, EMA Research Director, will discuss key findings as companies implement DEX solutions to drive employee performance and satisfaction.

This webinar will cover the following areas:

Challenges with an integrated DEX solution
Benefits of implementing a DEX solution
The use of MS Teams to enhance collaboration and DEX
The siloed landscape of IT systems
Productivity and supporting a mix of onsite and remote work environments

Avoid Observability Failure: Hybrid Enterprises Must Complement APM with Internet Performance Monitoring

Shamus McGillicuddy — Thu, 18 Apr 2024 00:00:00 +0000

The public internet is now a core component of every company’s digital architecture. Given its nature as a shared resource, the internet is also the biggest variable in digital experience today. Therefore, application performance management solutions, which typically monitor application transactions and the cloud infrastructure that application reside upon, can only offer IT operations teams a partial view of the overall health and performance of digital services. IT organizations must modernize their observability toolsets with internet performance monitoring solutions.

Enterprise Management Associates (EMA) research continues to find that IT organizations are implementing multi-cloud architecture, adopting hybrid WAN networks, and embracing hybrid and remote work. All these trends drive IT organizations to integrate the internet into their digital infrastructure. With internet connectivity now essential to business operations, IT organizations must enhance internet observability.
Join EMA VP of Research Shamus McGillicuddy and Catchpoint CMO Gerardo Dada for a webinar that will explore:

How the internet became so essential to modern digital services
Why most enterprises now require an internet performance monitoring solution
What to look for in an internet performance monitoring solution

EMA AIOps Radar: A Guide to Investing in Innovation

Dennis Drogseth — Tue, 26 Mar 2024 00:00:00 +0000

For the past 15 years, the EMA Radar Report has been the go-to report to provide in-depth analysis of industry-leading vendors and vendor products, including their overall market position in comparison with other vendors.

The EMA AIOps Radar continues this tradition by building on 14 years of AIOps research and continuing an ongoing evaluation of the leading solutions in the space.

Join EMA Emeritus VP of Research, Dennis Drogseth, and EMA President and COO, Dan Twing, for a fresh look at this research.

Enterprise Network Automation: Emerging from the Dark Ages and Reaching Toward NetDevOps

Shamus McGillicuddy — Tue, 12 Mar 2024 00:00:00 +0000

Network automation remains an unsolved problem for enterprise IT organizations. New research from Enterprise Management Associates (EMA) found only 18% of network automation initiatives are a complete success. Vendors and open source communities have been tackling this problem for decades with countless innovations, but even today some network engineers prefer brittle and complex single-use scripts over building or buying a tool. What can we do to improve the situation?

EMA’s new market research report, “Enterprise Network Automation: Emerging from the Dark Ages and Reaching Toward NetDevOps,” explores this issue in-depth. Based on a survey of 354 network automation practitioners and one-on-one interviews with network automation experts from many of the world’s largest enterprises, this report explores the differences between successful and unsuccessful network automation strategies.

Join EMA VP of Research Shamus McGillicuddy for a webinar that will provide highlights from this groundbreaking researching, including:

Why nine out of ten IT organizations rely on a mix of vendor solutions and do-it-yourself network automation tools
How network teams establish an authoritative network source of truth to drive effective network automation
How network teams validate network changes and monitor network compliance
What pitfalls you should look out for on your own network automation journey

Redefining Automation Horizons: Orchestrating Multi-Cloud Landscapes

Dan Twing — Thu, 07 Mar 2024 00:00:00 +0000

Managing automation has never been more complex due to the changing technology landscape and adoption of multi-cloud infrastructures. Consequently, there is a growing imperative for a cutting-edge process automation platform that adeptly handles data pipelines, business processes, and IT use cases. This type of platform stands as a pivotal element within organizations' IT automation frameworks, empowering them to harness the full potential of cloud transformation.

Join leading IT analyst firm Enterprise Management Associates (EMA) and HCL Software to learn how the new-age workload automation solutions are expanding to orchestrate automation across the enterprise fabric. Discover how cloud adoption, containerization, integrations, and SaaS are reshaping workload automation requirements and solutions, presenting new opportunities for driving digital transformation within your business.

Key Takeaways:

Uncover the advantages of a next-gen cloud-native orchestration tool.
Initiate your automation transformation journey with a comprehensive roadmap.
Explore the role of AI in enhancing automation efficiency.

Register today to learn how you can benefit from this synergy between HCL Software and AWS and accelerate your cloud transformation journey.

Explore the role of AI in enhancing automation efficiency.

Expert Insights: Rethinking Your Network Operations Toolset as Cisco Prime End of Life Arrives

Shamus McGillicuddy — Thu, 29 Feb 2024 00:00:00 +0000

For more than a decade, Cisco Prime Infrastructure was a leading solution for managing, monitoring, and troubleshooting Cisco-based networks. Now Cisco has initiated end-of-life plans for Cisco Prime. The company is encouraging customers to migrate to its new network management solution, DNA Center (DNAC). Rather than select the default option, Enterprise Management Associates (EMA) research makes it clear that customers with multi-vendor networks should treat this moment as an inflection point where they take a comprehensive look at their overall network operations toolset.

The typical network operations teams use four to 15 tools to manage and monitor infrastructure. This fractured approach to operations often leads to inefficiencies and errors. With Cisco Prime exiting the industry, network managers should look for ways to consolidate and optimize their entire toolset.

In this webinar, EMA Vice President of Research Shamus McGillicuddy and OpenText Team Leader, ITOM Cloud Product Marketing, Jon Kies will discuss:

Why you need to take a new approach to network tools
Insights from your network management peers who are planning a Cisco Prime replacement
What features and functionality you should look for in your next network management solution

Dan Twing — Tue, 13 Feb 2024 00:00:00 +0000

Discover the latest insights and trends shaping the landscape of workload automation and orchestration in our upcoming webinar, featuring highlights from the latest "EMA Radar™ Report for Workload Automation and Orchestration." Join us for an exclusive session with industry experts as we delve into four key topics reshaping the automation landscape.

Our distinguished speakers, Dan Twing, President and COO at EMA, Robby Dick, Principal Solutions Marketing Manager at BMC, and Gabe Geller, Lead Solutions Marketing Manager at BMC, will provide a comprehensive review of the 2023 WLA Radar Report. Dan will share key highlights from the report, while Robby and Gabe will offer valuable insights into how Control-M capabilities align with and support these four prominent trends. Gain real-world perspectives on customer experiences leveraging these capabilities.

Real-world incident response, management, and prevention

Valerie O'Connell — Tue, 23 Jan 2024 00:00:00 +0000

Incidents and outages happen. Decreasing their frequency, duration/MTTR, and impact collectively forms a never-ending objective – one that Enterprise Management Associates (EMA) research rates as the top goal for IT organizations globally.

Some organizations are fighting a losing battle, while others are successfully taming the beast:

An unsurprising 82% of a recent EMA research panel characterized incidents and outages as increasing every year (19% went so far as to assert that “increased reliance on IT guarantees continued increases”)
However, a fascinating 18% of the same panel ran countertrend, stating that incidents and outages decreased due to proactive systems they’ve put in place

Join EMA Research Director Valerie O’Connell for this 30-minute, vendor-neutral webinar as she discusses new research into the current, practical, and desired states of incident response and management, including:

The roles of AI and automation in incident management
Practical use cases for gen AI
Business metrics and results
Near-term investments and anticipated changes
How organizations are changing to exploit technology advances

Observability: Challenges, Priorities, Solutions, and the Role of OpenTelemetry

Torsten Volk - Former EMA Analyst — Wed, 17 Jan 2024 00:00:00 +0000

This Enterprise Management Associates (EMA) webinar will present a wealth of research data from EMA’s recent study of real-world adoption patterns, challenges, trends, and enterprise-priorities related to infrastructure and application observability.

NetSecOps: Examining How Network and Security Teams Collaborate for a Better Digital Future

Shamus McGillicuddy — Wed, 10 Jan 2024 00:00:00 +0000

Network teams and security teams have fundamentally opposite missions. Network teams strive to give users reliable access to IT applications and data, while the security team aims to limit that access as much as possible. This dynamic leads to cultural disconnects, turf battles, and misaligned processes. However, Enterprise Management Associates (EMA) has found that network and security teams are putting those days behind them.

According to new EMA research, 84% of enterprises are seeing increased collaboration between their network and security teams. This NetSecOps convergence allows these teams to support new technologies, such as hybrid, multi-cloud architecture, and secure access service edge (SASE).
Join EMA Vice President of Research Shamus McGillicuddy for a webinar that highlights his newly published market research report, “NetSecOps: Examining How Network and Security Teams Collaborate for a Better Digital Future.” You will get research highlights and learn more about:

What causes network and security team collaborations to fail

How network data, especially packets and DNS logs, play a critical role in partnerships between network and security teams

Why network automation and network monitoring tools are critical to collaboration

How SASE and multi-cloud are impacting collaboration

Valerie O'Connell — Thu, 14 Dec 2023 00:00:00 +0000

As a midsize organization, you are held to the same expectations as your larger competitors when it comes to delivering great service experiences. But how can you achieve your supersize goals with midsize budgets?

The answer is IT service management (ITSM) modernization, including generative AI.

In this live webinar, you will discover how to improve user experiences, boost IT efficiency, and drive business growth with modern ITSM. The good news? When midsize organizations modernize their ITSM, they realize bigger benefits than their global giant counterparts.

Key insights:

Global forces—positive and adverse—impacting midsize organizations
Top challenges to delivering high-quality services and effective strategies to overcome them
The research-based case for ITSM modernization and practical ways to get started

Tech Horizons: Unveiling Strategic Trends in Global Finance, Banking, and Insurance - IT Executive Survey 2023

Dan Twing — Tue, 12 Dec 2023 00:00:00 +0000

Based on the IT Executive Survey 2023 fielded by leading IT analyst research firm EMA and global analytics software firm FICO, this webinar will explore key trends and opportunities shaping the technology landscape in the global banking, finance, and insurance industries. It will also examine how technology executives are aligning with their business counterparts to drive strategic outcomes.

Join EMA President and COO Dan Twing and FICO Senior Director of Platform Pre-Sales Thiago Da Costa for a lively discussion about the survey findings along with other observations they are seeing in the market. This discussion will cover a range of high-level IT trends and opportunities, with a focus on the evolving role of IT leaders and their strategic partnerships across business functions. Additionally, you will learn more about:

Top technology-related priorities for banks and insurers, along with strategies to address significant challenges.
Changing technology buying behavior and considerations for selecting new technology solutions.
Strategies for maximizing the value of data and AI investments within enterprises.
The benefits of a unified platform approach and its impact on other initiatives, such as cloud adoption and legacy modernization.

Unlocking Master Data Management (MDM) Success: Real-World Insights and Strategies

Dan Twing — Thu, 07 Dec 2023 00:00:00 +0000

In a landscape where data is king, master data management (MDM) plays a pivotal role in ensuring data quality and consistency across organizations. Enterprise Management Associates (EMA) research shows that 96% of enterprises have one or more MDM tools or are planning to add one in the next 24 months. Achieving a successful MDM implementation, however, proves challenging for many, with 30% of organizations failing on their first attempt to deploy an MDM. Implementation teams struggle with data quality, data mapping and transformation, integration complexity, and many other challenges. What is the secret to a successful MDM implementation?

Join Dan Twing, President and COO of EMA, and Steven Lin, Product Marketing Manager at Semarchy, a leading MDM solutions provider, for an insightful webinar that will reveal the answer. Discover the reasons behind MDM implementation failures and gain valuable lessons from those who have successfully deployed MDM solutions.

You will also discover the following key insights during the webinar:

Challenges in MDM Implementations – Uncover the reasons behind the 30% of MDM implementations that require multiple attempts.
Post-Implementation Challenges – Explore the key challenges that often arise after MDM implementation and learn strategies to overcome them.
Measuring MDM Impact – Gain insights into the crucial metrics for assessing the impact of MDM solutions.
Valuable Lessons – Learn from the experiences of successful MDM implementations and extract valuable lessons to enhance your own deployment strategy.

Transcending Passwords: Emerging Trends in Authentication

Chris Steffen — Thu, 16 Nov 2023 00:00:00 +0000

The days of traditional passwords are numbered! An overwhelming consensus on the overreliance of unsecure and high-friction password-centric access processes has opened the doors to significant innovations in authentication technologies that bridge the gap between high security and establishing positive user experiences. However, many organizations are still reluctant to let go of the aging, OS-level passwords that they have relied on for generations. Topping the concerns is the level of security posed by alternative passwordless technologies in addressing new and accelerating attack vectors such as phishing/vishing scams, keystroke logging, credential stuffing, and man-in-the-middle attacks. At the same time, modern workforces are pressuring IT and security managers by demanding unprecedented access to distributed business IT resources in ways that do not inhibit their productivity.

To help bring clarity to the rapidly evolving authentication landscape, Enterprise Management Associates (EMA) has conducted primary research into business and end user requirements, perceptions, and outcomes in the usage of password and passwordless authentication technologies. The results present a clear snapshot of where the identity management market is today and the direction it is heading. Join Steve Brasen, Research Director at EMA, for a half-hour presentation revealing the results of this study for the first time.

Topics to be covered include:

The greatest security risks posed by the continued use of passwords
The types of authentication technologies users prefer to use as both employees and consumers
How to reduce time, efforts, and costs associated with managing user identities
The amount of actual work time employees spend authenticating using modern identity and access processes and how to make them more productive
How impactful FIDO adoption has been on improving identity security, user experiences, and manageability
The impact of multifactor authentication on workforce productivity
Which passwordless technologies are most effective at addressing modern and emerging business requirements

Modernize NetOps with Business-Aware Network Monitoring

Shamus McGillicuddy — Thu, 26 Oct 2023 00:00:00 +0000

Too many network managers are fighting losing battles. Since 2016, the number of enterprise NetOps teams that are fully successful has dropped from 49% to 27%, according to Enterprise Management Associates (EMA) research. Understaffed and equipped with outdated tools, these teams struggle against increased complexity brought on by multi-cloud architecture, hybrid work, IoT, and more. EMA has found that NetOps teams do better when they have tools that deliver meaningful, actionable insights about their business services. Unfortunately, many IT organizations have failed to implement such solutions.

In this webinar, EMA and network solutions provider FirstWave will identify why NetOps teams are failing and how a monitoring solution with a service-centric view of the network can turn things around. Join EMA Vice President of Research Shamus McGillicuddy and FirstWave Chief Architect Keith Sinclair to learn:

Why your NetOps peers are struggling to deliver stable network services
What best-in-class NetOps teams are doing differently
The best approach to modernizing NetOps tools for increased success

Navigating the Complexity of Distributed Microservices across AWS, Azure, and Google Cloud

Torsten Volk - Former EMA Analyst — Tue, 17 Oct 2023 00:00:00 +0000

The rapid adoption of distributed microservices applications has placed a significant complexity burden on DevOps teams, platform engineers, SREs, and app developers. This complexity burden has dramatically increased the operational risk in terms of performance, resilience, security, compliance, and financial management. As a result, managing the complex interactions among microservices running on a combination of AWS, Azure, Google Cloud, and other resources in the data center or at edge locations has emerged as a critical challenge for many organizations. Ensuring round-the-clock availability, protecting critical data, complying with regulatory standards, and optimizing financial operations in cloud management are now emerging as vital concerns in this contemporary cloud computing ecosystem.

This research webinar seeks to illuminate the critical issues involved in handling application- and infrastructure-complexity in ever-changing hybrid multi-cloud settings.

Navigating Today's Threat Landscape: Discussing Hype vs. Reality

Chris Steffen — Thu, 28 Sep 2023 00:00:00 +0000

No matter what your current level of cybersecurity knowledge is, this webinar will provide valuable insights into the latest trends and empower you with the best practices in cloud and web application security.

Kubernetes Unveiled: Trends, Challenges, and Opportunities

Torsten Volk - Former EMA Analyst — Wed, 20 Sep 2023 00:00:00 +0000

Discover the world of Kubernetes like never before! With over four million clusters worldwide based on over 140 different Kubernetes distributions and accompanied by over 2,100 complementing products belonging to 45 different categories, the Kubernetes landscape is vast and varied.

Join EMA Managing Research Director Torsten Volk for an informative webinar that will delve into EMA’s Kubernetes research. Based on the perspective of application developers, platform engineers, and security and IT operations professionals, this research provides insights into the real-world adoption patterns, challenges, trends, and enterprise priorities related to the Kubernetes container platform.

Torsten will also discuss:

Challenges and Solutions – The top issues developers, IT operations, and security teams face and how to solve them.
Real-Life Insights – From cost pitfalls to maximizing developer productivity, this research sheds light on what IT professionals face and delivers actionable insights into these issues.
Security Vulnerabilities – The core types of security vulnerabilities and how to mitigate them.
Community Priorities – What the Kubernetes community is working on.
Global Trends – Adoption patterns of Kubernetes worldwide.

DDI Directions: DNS, DHCP and IP Address Management Strategies for the Multi-Cloud Era

Shamus McGillicuddy — Tue, 19 Sep 2023 00:00:00 +0000

DNS, DHCP and IP address management (DDI) are core services essential to network connectivity and communications. A DDI technology suite manages the assignment of IP addresses and the mapping of those IP addresses to DNS domains. People who lack networking expertise make think it’s trivial, but an ineffective approach to DDI can lead to downtime, security breaches, and worse.

Enterprise Management Associates (EMA) has published the most comprehensive market research study on DDI solutions in over a decade, “DDI Directions: DNS, DHCP and IP Address Management Strategies for the Multi-Cloud Era.” Based on a survey of 333 enterprise DDI experts, this research found that less than 40% of enterprises are fully successful in their approach to DDI technology.

Join Shamus McGillicuddy, EMA vice president of research for a webinar that will explore the following:

Why only 31% of enterprise are confident in the security of their DNS infrastructure
How DDI enables network automation
How cloud migration disrupts DDI strategy and what you can do about it
What to look for in an ideal DDI product

Challenges and Best Practices for Securing Modern Operational Technology Networks

Shamus McGillicuddy — Thu, 07 Sep 2023 00:00:00 +0000

Operational technology (OT) is made of hardware and software that control and monitor physical processes in an enterprise. Traditionally, enterprises secured OT systems, such as industrial control systems, medical devices, and retail point of sales systems, via air gapping or by physically isolating them from IT networks. With the rise of smart devices and the Internet of Things (IoT), air gaps no longer work. By the end of 2023, 83% of enterprises expect to connect OT and IoT devices to their enterprise networks, according to Enterprise Management Associates (EMA) research. IT and OT are converging so that enterprises can analyze OT data, innovate, and optimize industrial systems. A new approach to OT security is required.

Enterprises need to modernize network architecture to protect these critical assets, especially by updating their network security and modernizing their approach to network segmentation. This webinar will explore how enterprises can use OT-dedicated firewalls and zero trust network access to protect OT systems from malicious actors. Join industry analyst firm EMA and managed secure access service edge (SASE) provider Open Systems for a webinar that will explore:

Why legacy approaches to securing operational technology are failing
How you should update your network security and network access controls to protect this critical infrastructure
How a SASE solution can support your smart OT security strategy

CMDB in Cloud Times: Myths, Mistakes, and Mastery

Valerie O'Connell — Tue, 15 Aug 2023 00:00:00 +0000

Despite claims that the rise of cloud cuts the relevance of CMDB, Enterprise Management Associates (EMA) experience and field research consistently find the opposite to be true. In a recent EMA research study, 400 global IT leaders stated that CMDB use was central to major functions. For many of those respondents, CMDB use was viewed as increasing in importance for automation of complex processes.

Where is the disconnect?

EMA undertook a new research initiative to shine a light on CMDB practicalities today and recalibrate the conversation.

Join EMA Research Director Valerie O’Connell as she discusses her research findings, including:

CMDB use is increasing for 64% of organizations
Hybrid organizations have the highest rate of CMDB use increase
24% update the CMDB in real time. Is that the right frequency?
Why CMDB has an uneven reputation
Success rates, reasons, and returns

Modernizing Network Engineering and Operations in the Era of Hybrid and Remote Work

Shamus McGillicuddy — Tue, 08 Aug 2023 00:00:00 +0000

Five years ago, working from home was a privilege. Today it’s a strategic imperative. It boosts productivity and employee satisfaction, but it also provides access to a larger pool of talent at a time when hiring is difficult. For all its benefits, remote work puts tremendous pressure on network infrastructure and operations teams, who must maximize network experience while maintaining security. Enterprise Management Associates (EMA) explores this issue in depth with its new market research report, “Modernizing Network Engineering and Operations in the Era of Hybrid and Remote Work,” based on a survey of 354 IT professionals.

EMA’s research found that 94% of enterprises have observed a permanent increase in the number of their employees who work from home. At the same time, 39% of remote employees are hybrid workers, who split their time at home and the office, which makes supporting them even more complex. IT organizations must adjust network architecture and network operations tools and processes to support these digital nomads.

In this webinar, EMA Vice President of Research Shamus McGillicuddy will review the key findings of his new research on supporting the networking requirements of remote and hybrid workers, including exploring how:

IT organizations are modernizing secure remote access by replacing or supplementing legacy VPNs with new solutions that optimize security and user experience
Network operations teams are updating their tools and processes to support the network experience of remote employees
The unique work habits of hybrid workers are forcing organizations to evolve their on-premises networks, too

Why Should Organizations Consider Extended Detection and Response (XDR)?

Chris Steffen — Tue, 25 Jul 2023 00:00:00 +0000

Over the past few years, there were tons of new players in the XDR market – and every single one (at least among the ones that are actually viable solutions) added or contributed something to the overall conversation as to what the “X” in XDR really means. Despite the plethora of available tools, security incidents continue to increase, and high-profile attacks have enterprise leaders asking how they can prevent their companies from appearing on the 9:00 o’clock news. As security leaders evaluate the vast array of tools available to combat ransomware attacks, endpoint and extended detection and response solutions still stand out as the best defense against emerging threats. How can an enterprise know which of these tools is the best though?

In a recent research study, Enterprise Management Associates (EMA) surveyed IT professionals, information security practitioners, and technology business leaders across all verticals to discover their attitudes and perspectives toward XDR solutions. The primary goal was to use survey responses and third-party interviews to create a comprehensive definition of “What is XDR?” for leaders to use as part of their solution evaluation process.

Join Christopher Steffen, CISSP, CISA, and vice president of research at EMA, as he shares this definition and reviews the results of this new research report: “Why Should Organizations Consider Extended Detection and Response (XDR)?”

Five Managed SD-WAN Trends to Watch in 2023

Shamus McGillicuddy — Tue, 11 Jul 2023 00:00:00 +0000

With enterprises’ multi-cloud architectures, Zero Trust security models, and internet-based wide-area networks (WANs), network transformation with software-defined WAN (SD-WAN) has become more important than ever. Early adopters of SD-WAN took a do-it-yourself approach with implementing the technology, but today, most enterprises consume SD-WAN as a managed service.

New Enterprise Management Associates (EMA) research reveals that companies are more successful with SD-WAN transformation when they consume the technology as a managed service. How can an IT organization know if it is choosing the right managed service, though?

Join industry-leading IT analyst research firm EMA, top SD-WAN vendor Juniper Networks, and managed services provider ConnX to discover the five things you need to know about the power of a managed SD-WAN solution. You will also learn more about:

Why so many enterprises are choosing managed SD-WAN over DIY deployments
What to look for in an SD-WAN provider
Tips for optimizing Day 2 operations with managed SD-WAN
Charting a path to the future, including secure access service edge

Moving Beyond Remote Access: Discover the Power of Zero Trust Network Access

Shamus McGillicuddy — Wed, 28 Jun 2023 00:00:00 +0000

With users working remotely and data now housed in multiple cloud applications, securing access to data is essential to a modern digital infrastructure. The rise of hybrid work has challenged the scalability of traditional VPNs, and hybrid multi-cloud architectures have made legacy centralized VPN concentrators impractical. Moreover, many enterprises are pursuing a zero trust architectural security strategy that secures access to data instead of to a network. VPN solutions are not designed to be part of a zero trust architecture. Zero trust network access (ZTNA) is an emerging class of technology that addresses these new remote access requirements and challenges.

Register for this webinar featuring EMA Vice President of Research, Shamus McGillicuddy, and Open Systems Vice President of Marketing, Tim Roddy, to discover why it’s time to transition from legacy VPNs to ZTNA solutions. You will also learn more about:

Why legacy VPN technologies cannot address the needs of modern enterprises
How ZTNA helps secure remote access in the era of hybrid work and multi-cloud architectures
The best way to transition to a next-generation solution

Build vs. Buy: Finding the Best Path to Network Automation

Shamus McGillicuddy — Tue, 27 Jun 2023 00:00:00 +0000

Enterprises have been trying to automate their networks for decades, but manual tasks continue to dominate operations. According to Enterprise Management Associates (EMA) research, only 34% of IT organizations have been able to automate more than half of their network provisioning and change management tasks. With so many commercial and open source network automation tools available, why aren’t organizations doing better?

There are several issues that undermine network automation. First, network teams have too many paths to take. Some write an endless number of custom one-off scripts to automate individual tasks. Others use open source tools with obvious limitations around commercial support. Others lean on commercial tools that are difficult to implement and challenging to customize to specific business requirements. Moreover, people are struggling with the hidden challenge of maintaining the network data that is required to drive an automation pipeline. And finally, organizations are struggling to find the people with the right mix of skills to support their network automation strategies.

Register for this webinar featuring Shamus McGillicuddy (EMA Vice President of Research) and Jason Edelman (Founder and CTO of network automation solution provider Network to Code) to get guidance on how to set a network automation strategy. They will also provide insights on:

Whether a network team should use open source, homegrown, or commercial network automation solutions
How to establish a data-driven source of truth for your network
How to build the right team for enabling your network automation strategy

The Critical Role of Workload Automation in Achieving Successful Digital Transformation

Dan Twing — Wed, 21 Jun 2023 00:00:00 +0000

EMA’s new market research report, “From Scheduler to Automation Fabric for the Enterprise: Workload Automation Transformation in 2023” is based on a survey of 406 global IT and business users and decision-makers who have direct experience with workload automation. Overall, 89% of them believe workload automation tools should be expanded to orchestrate automation tools across the enterprise. This research explores the changing role of WLA software as enterprises continue to deploy and mature digitally transformed processes.

Join Dan Twing, President and COO of EMA, for a webinar presentation that explores the results of this research, including:The progress toward digital transformation globally

How workload automation tools are transforming to support digital transformation
The important link between workload automation and digital transformation success
How organizations are changing their approach to workload automation to speed delivery and better manage digitized processes

AI-Driven Networks: Leveling Up Network Management

Shamus McGillicuddy — Wed, 10 May 2023 00:00:00 +0000

EMA’s new market research report, “AI-Driven Networks: Leveling Up Network Management,” is based on a survey of 250 North American IT decision-makers who have direct experience with the application of AI/ML and AIOps (AI for IT operations) technology to network management. Overall, 92% of them believe that AI-driven networking will lead to better business outcomes, but they told EMA that their organizations need to improve how they evaluate and implement this technology, and they need better solutions from their vendors.

Register for this webinar featuring EMA Vice President of Research Shamus McGillicuddy to get highlights of this AI/ML and AIOps research.

You will learn more about:

The use cases, the benefits, and the transformation opportunities of applying AI to network management
The business and technical pain points that network teams encounter with AI-driven networking solutions
How IT organizations successfully implement and use AI-driven networking technology

WAN Transformation with SD-WAN: Establishing a Mature Foundation for SASE Success

Shamus McGillicuddy — Tue, 18 Apr 2023 00:00:00 +0000

This webinar, featuring EMA Vice President of Research Shamus McGillicuddy, will provide highlights from the new research report “WAN Transformation with SD-WAN: Establishing a Mature Foundation for SASE Success,” based on a survey of 313 IT decision makers across North America and Europe.

Steve Brasen - Former EMA Analyst — Thu, 13 Apr 2023 00:00:00 +0000

Accelerating requirements for achieving security assurance while boosting workforce productivity is driving many organizations to adopt more effective identity management technologies. Unfortunately, this has challenged many small and medium enterprises (SMEs), which typically have limited IT management resources and budgets, to offer comparable support to their larger competitors. It certainly does not help that most of the popularly adopted identity management platforms are architected and priced specifically to support large enterprises.

Join EMA Research Director, Steve Brasen, for an informative one-hour webinar identifying the most effective and efficient identity management solutions that will specifically address the needs of SMEs. Included in the presentation will be results from EMA’s recent independent side-by-side product comparison of two of the leading platforms available today: Okta Workforce Identity and the Open Directory Platform provider, JumpCloud.

Automation, AI, and the Rise of ServiceOps

Valerie O'Connell — Tue, 04 Apr 2023 00:00:00 +0000

ServiceOps (by any name) is underway in 78% of organizations with 1,000 or more employees. Of those organizations, 100% report positive impacts, with 67% clocking in at very positive or transformative.

Fifty-four percent of CxOs see ServiceOps as a runway for automation, improved user experience, increased employee productivity, and reduction in time to find and fix problems – all while boosting operational efficiency and cutting costs.

Yet the term means nothing special to 40% of IT practitioners.

Leading IT research firm Enterprise Management Associates (EMA) conducted in-depth research with a global panel of IT leaders to explore how the interaction of automation, AI, and the demands of digitally transforming enterprises combine to pave the way for ServiceOps – a technology-enabled approach to high-efficiency collaboration between IT service and ITOps.

Register for this webinar featuring EMA Research Director Valerie O’Connell as she reviews the research findings, including:

Why now? 60% of ServiceOps initiatives are less than two years old
The role of ServiceOps in improving the status of IT. Only 19% of organizations see IT as a strategic partner, equal to the business – how is that changing?
The modern take on cost-cutting
How 18% of organizations are able to decrease outage frequency and impact at a time when more than 40% see outage increases as inevitable
The ways ServiceOps directly addresses top IT challenges and objectives

Debunking the Myths Around API Security

Chris Steffen — Tue, 14 Mar 2023 00:00:00 +0000

Enterprises are finally starting to pay attention to application security as theoretical threats to their application infrastructure become reality. For years, security vendors have discussed DevSecOps solutions and the benefits they bring to the mature enterprise, but forecasted attacks on APIs and infrastructure as code (IaC) have put application security in the spotlight.

As a result, organizations of every size are investing in application security tools, and tools that address every market of every size will have a decisive advantage to exploit this emerging trend. Enterprise Management Associates (EMA) recently surveyed IT professionals, information security practitioners, and technology business leaders across all verticals to discover their attitudes and perspectives toward API security and the tools they are using/evaluating to protect their critical workloads.

Join Christopher Steffen, Managing Research Director of Information Security at EMA, for an informative webinar that will shed light on the research findings and:

Measure how far enterprises have come in protecting APIs
Uncover the challenges they face in trying to secure APIs
Examine strategies that are in place and are being formulated to defend against these new types of threats

Ken Buckler — Tue, 07 Feb 2023 00:00:00 +0000

From 2015 to 2021, the number of new vulnerabilities per year in the National Vulnerability Database grew from 6,487 to 20,139. With this alarming rate of increasing software vulnerabilities and the significant security skills gap for software developers across the workforce, how are organizations taking additional steps to ensure their applications are secure? The cybersecurity skills gap is frequently in the news, but how has this issue affected software development? Leading IT research firm Enterprise Management Associates (EMA) conducted research to help answer these questions.

Over half of the organizations that participated in the research study struggle to fully integrate security into their software development lifecycle (SDLC). Many organizations are failing to make critical investments in enhancing the security knowledge of their development teams. Which strategies are working when it comes to secure software development and which strategies are failing?

Join Ken Buckler, CASP and research analyst of security and risk management at EMA, for this live research webinar to:

Get research insights from this new secure coding practices report
Understand how SDLC impacts secure coding efforts
Learn the effectiveness of secure coding strategies and which strategies are the most successful

Multi-Cloud Networking: Connecting and Securing the Future

Shamus McGillicuddy — Tue, 31 Jan 2023 00:00:00 +0000

Networking becomes a major issue when enterprises adopt a multi-cloud strategy. From local VLAN and subnetting features to cloud interconnects, routing and security, today’s enterprises lean heavily on the native networking functions and services of their cloud providers. Unfortunately, these native offerings are proprietary to individual cloud providers, which makes building and operating an end-to-end, multi-cloud network extremely complex.

Multi-cloud networking is a universal problem. Today, 72% of enterprises use multiple cloud providers, and by 2024, that number will increase to 88%. EMA’s newly published market research, Multi-Cloud Networking: Connecting and Security the Future, found that 93% of IT enterprises that use two or more cloud providers want to implement an end-to-end, multi-cloud networking solution. The report, based on a survey of more than 350 IT stakeholders, found that network complexity and budget issues are holding many of them back.

In this webinar, EMA Vice President of Research Shamus McGillicuddy and Senior Analyst Robert Gates will share insights from our new multi-cloud networking research. This presentation will reveal:

Why enterprises are moving so aggressively into multi-cloud
Why only 35% of enterprises believe their multi-cloud networking strategies are successful and how you can avoid similar pitfalls
What requirements enterprises should demand of their cloud networking vendors
Why only 24% of organizations are fully satisfied with their ability to monitor and troubleshoot cloud networking and how these can be improved

Network Observability: Delivering Actionable Insights to Network Operations

Shamus McGillicuddy — Wed, 09 Nov 2022 00:00:00 +0000

Many network monitoring and network performance management vendors have recently embraced “network observability” as a marketing term for their solutions, but the concept lacks a concrete definition. EMA research has found that 91% of network operations professionals think “network observability” is a useful concept, but they don’t agree on what it means. EMA defines network observability as a network monitoring system that collects a complete and diverse set of data to provide deep visibility and actionable insights into the current and future state of a network.

EMA’s new market research, “Network Observability: Delivering Actionable Insights to Network Operations,” establishes a roadmap for how vendors should improve their products to deliver deep visibility and actionable insights. More importantly, this research will help IT buyers understand what network management vendors mean when they talk about network observability and how they can turn that understanding into NetOps success.

Join EMA Vice President of Research Shamus McGillicuddy to get insights into this network observability research, based on a survey of more than 400 IT professionals and in-depth interviews with network engineers and architects from some of the largest enterprises and the world.

You will discover:

Why only 26% of NetOps teams think they are successful with their monitoring tools today
What your NetOps peers think network observability should mean
How to pick the right network observability solution as vendors continue to evolve their products
And more!

Five Critical Requirements for Maximizing Developer Productivity on Kubernetes: Harnessing AKS, EKS, and GKE

Torsten Volk - Former EMA Analyst — Thu, 08 Sep 2022 00:00:00 +0000

The ability to maximize developer productivity is the key evaluation criterion for Kubernetes platforms. Enterprise Management Associates (EMA) research has found that approximately 44% of Kubernetes-related developer challenges occur on AWS, Azure, and GCP. At the same time, we observe cloud operations teams, SREs, and security engineers struggling to keep up with developers spinning up Kubernetes clusters at a rapid pace.

In this webinar EMA's Torsten Volk, Red Hat's Jonathan Gershater, and Michael Foster will discuss the top challenges around managed Kubernetes offerings on AWS, Azure, GCP, and other popular clouds.

Join this webinar to learn about:

Real world challenges around the adoption of public cloud managed Kubernetes for developers, operators, and security engineers.
Five critical requirements for enabling developers to optimally leverage Kubernetes platforms.
Key differences between Kubernetes-based developer platforms, like VMware Tanzu, Red Hat OpenShift, Docker and Docker Desktop, and SUSE Rancher.

Network Visibility Architecture for the Hybrid, Multi-Cloud Enterprise

Shamus McGillicuddy — Tue, 12 Jul 2022 00:00:00 +0000

Packet data is essential to network operations and cyber security, but accessing packets is increasingly challenging. IT organizations often deploy a network visibility architecture consisting of network packet brokers, TAPs, SPAN ports, and software to fulfill this requirement. These architectures mirror traffic from production networks and aggregate, filter, modify, and forward data to analysis tools. Traditionally, these architectures gathered data from on-premises networks, but the worldwide migration of applications to public cloud services has expanded the scope of this technology.

In this webinar, Vice President of Research Shamus McGillicuddy will share insights from “Network Visibility Architecture for the Hybrid, Multi-Cloud Enterprise,” a new market research report that explores how companies are expanding and modernizing their visibility architectures to support hybrid cloud and multi-cloud networks. For instance, the research found that the top two benefits of investments in network visibility solutions are improved productivity of IT and security teams and reduced security risk.

Why packet data remains essential to network operations and cyber security
How companies build end-to-end visibility fabrics that capture data from the cloud and on-premises networks
How organizations address the impact of ubiquitous traffic encryption on network visibility
The challenges that organizations encounter wen using this technology
Best practices for success with network visibility architectures

Network Management Megatrends 2022

Shamus McGillicuddy — Tue, 03 May 2022 00:00:00 +0000

Modern enterprises depend on their networks for survival. Networks connect companies with employees, partners, and customers. Most business processes and transactions occur over networks today. Effective network management is essential to success in today’s economy. Unfortunately, only 27% of IT organizations believe they are fully successful with network operations, according to EMA’s newly published Network Management Megatrends 2022 research.

EMA believes there are two reasons why companies struggle with network operations. First, the network is constantly being disrupted by trends like the public cloud, hybrid work, and the internet of things. More importantly, network operations teams lack the right tools, processes, and people to perform effectively.

In this webinar, EMA Vice President of Research Shamus McGillicuddy will share insights from “Network Management Megatrends 2022,” a new research report based on a survey of more than 400 IT professionals and in-depth interviews with network engineers and architects from some of the largest enterprises in the world.

Attend and learn more about:

Network operations benchmarks: How effective is the average network team at detecting and solving problems and how do you stack up?

Network management tool strategies: How do IT organizations select and implement effective toolsets?

Emerging network data: How can synthetic network traffic and streaming network telemetry help network operations teams improve observability of networks?

NetOps in the cloud: How are network teams adjusting their tools to support hybrid and multi-cloud architectures? Are they partnering with DevOps?

IoT and private 5G: How are network teams adjusting to the connectivity demands of the internet of things? Is private 5G a key technology for IoT?

AI Service Automation: ITSM and ITOps Convergence

Valerie O'Connell — Wed, 30 Mar 2022 00:00:00 +0000

The verdict is clear: AI-powered automation universally improves the speed and effectiveness of IT service to the enterprise. What is becoming less clear is where the lines between ITSM and IT operations management are drawn when the one-two punch of AI/ML and automation blurs the boundaries between functional domains.

This research webinar examines practical considerations and best practices since game-changing disciplines, like DevOps and SRE, require new levels of interaction and automation.

Join Valerie O’Connell, EMA Research Director, as she discusses her recent study of 400+ global IT professionals with findings such as:

IT is still largely seen as an enabler of the business, but for the 17% that see the two as equal, the benefits are clear: 35% are moving quickly in that direction

Part global crisis and part accelerated digital transformation, 51% of organizations made significant technical innovation and organizational changes in the past 2 years

How do organizations define an IT service, and what difference does it make?

AIOps: automation and AI solution must-haves

Reasons organizations select or reject SaaS management solutions

On a scale of “at gunpoint” to “collaborative equals,” how do ITSM and ITOps interact?

The competitive implications of AI-enabled cross-functional automation and processes as practiced today and as planned for the near future

Making AIOps-Driven Network Performance Management a Reality

Shamus McGillicuddy — Wed, 19 Jan 2022 00:00:00 +0000

When done right, AIOps has the potential to transform network performance management. Enterprise Management Associates (EMA) research has found that 90% of network infrastructure and operations professionals believe AIOps-enabled network management can lead to better business outcomes. Unfortunately, only 30% believe they have been fully successful with using AIOPs for network management so far.

How can you do better? Join EMA and IBM for a webinar that will explore how AIOPs can help IT organizations transform network operations. During this session you will learn:

The potential benefits of applying AIOps to network management
How IT teams are already succeeding with AI/ML in network performance management today
IBM’s plan to transform network performance management by combining the power of IBM Watson AIOps and IBM SevOne Network Performance Management

Dan Twing — Thu, 09 Dec 2021 00:00:00 +0000

Enterprise Management Associates’ much-anticipated “Radar Report for Workload Automation: Q4 2021” provides an in-depth look at the latest technological advancements expanding the category from traditional scheduling to application and data workflow orchestration. It also explores four important market trends driving vendor innovation: cloud adoption, containerization, integrations, and SaaS.

NetSecOps: Aligning Networking and Security Teams to Ensure Digital Transformation

Shamus McGillicuddy — Tue, 19 Oct 2021 00:00:00 +0000

Join Shamus McGillicuddy, vice president of research at EMA, for an informative event where you will get insights from the new research report, “NetSecOps: Aligning Networking and Security Teams to Ensure Digital Transformation.”

Why Observability is Key to Solving Business and Operational Challenges

Torsten Volk - Former EMA Analyst — Thu, 14 Oct 2021 00:00:00 +0000

Modern applications based on microservices often run in a distributed environment across thousands of servers, VMs, containers, and serverless functions in data centers, public clouds, and at the edge. Operations and development teams have to process massive amounts of data to solve issues and determine root cause before they impact customer experience and revenue.

Observability is the key to solving these business and operational challenges and is fast becoming one of the strategic imperatives for organizations.

Join Torsten Volk, Managing Research Director at EMA, and Gagan Singh, VP of Product Marketing at Elastic, for an information-packed event where you will learn more about:

Understanding the top challenges faced by DevOps and SRE teams
Building observability strategy to address these challenges
Achieving instant visibility across cloud native and hybrid environments including Kubernetes
Analyzing and exploring logs, metrics, and traces for operational insights
Using machine learning-driven insights for faster root cause analysis
Enabling developers to continuously optimize end-to-end application performance
Connecting operational and business KPIs to deliver positive customer experiences
Leveraging the benefits of an open observability solution to instrument your environment without increasing operational costs

Additionally, Volk and Singh will discuss real-life scenarios and how the EMA Top 3 award-winning Elastic Observability solution can help developers and SREs in their observability journey.

Post-Pandemic Networking: Enabling the Work-From-Anywhere Enterprise

Shamus McGillicuddy — Tue, 20 Jul 2021 00:00:00 +0000

Prior to the COVID-19 pandemic, working from home was a perk for employees. During the pandemic, it became essential to business continuity. Today, 85% of enterprises believe that the pandemic has permanently increased the number of employees who will work from home (WFH) regularly.

New Enterprise Management Associates (EMA) research reveals how IT organizations are evolving network infrastructures and operations to support a work-from-anywhere enterprise, where end users can be productive at home, in the corporate office, or anywhere else.

During this webinar, Shamus McGillicuddy, vice president of research at EMA, will share insights from the new research report “Post-Pandemic Networking: Enabling the Work-From-Anywhere Enterprise,” based on one-on-one interviews and an online survey of more than 300 IT professionals.

Attend and discover:

How network teams are modifying their network monitoring and troubleshooting tools to support end users who work from home. Ninety-six percent of IT organizations have allocated budget for this task.

Why 75% of network teams are installing network hardware in the home offices of some end users.

Why 61% of network teams are increasing their investments in local area network infrastructures despite the surge in WFH.

Why 59% of network teams are increasing their investments in software-defined WAN (SD-WAN) for connecting corporate sites.

AI(work)Ops 2021: The State of AIOps

Valerie O'Connell — Tue, 18 May 2021 00:00:00 +0000

AIOps is in full swing across enterprises of all sizes, with more than 90% of organizations in active deployment. Although the discipline is still relatively new to IT (more than 60% of the implementations are less than two years in), there are big wins to be had—both quantifiable and qualitative. In fact, AIOps has a very high success rate (95%) and almost universally pays for itself.

This research from leading IT research firm Enterprise Management Associates (EMA) examines the characteristics that are common to the 21% who rate the impact of AIOps on the IT/business relationship as “transformational.”

Join Valerie O’Connell, EMA Research Director of Digital Service Execution, as she discusses her recent field research.

Empowering Workload Automation with Intelligence

Dan Twing — Wed, 28 Oct 2020 00:00:00 +0000

Automation is critical to modern IT operations. Workload automation (WLA) software is one of the critical tools required to run an effective IT operation. Large enterprises often have multiple WLA solutions, which make it difficult to create a holistic, end-to-end view of workload health and outcomes, and to see and resolve problems as they develop. Adding intelligence to automation solutions with machine learning data from a wide range of sources and disparate tools empowers automation to predict outcomes, identify problems as they develop, and provide prescriptive suggestions to resolve developing problems quickly.

Join Dan Twing, President and COO of Enterprise Management Associates, and Jennifer Chisik, Head of Product for Automic Automation Intelligence at Broadcom, as they discuss changes to the operating model for IT and benefits of automation intelligence.

Addressing the 8 Key Pain Points of Kubernetes Cluster Management

Torsten Volk - Former EMA Analyst — Tue, 06 Oct 2020 00:00:00 +0000

AWS, Google Cloud, Azure, and every other public and private cloud come with their individual sets of strengths and weaknesses, but they have one thing in common: they make it easy and fast for enterprises to spin up Kubernetes clusters. Meanwhile, development and application teams make their own cloud choices, often on a per-project basis. This leads to a fragmented landscape of differently architected Kubernetes stacks, managed by separate teams and with separate toolchains for development, operations, and security.

Join Torsten Volk, managing research director at leading IT research firm EMA, and Pete Cruz, manager, product and technical marketing at Red Hat, for an informative webinar in which you will:

Discover the “negative side effects” resulting from the proliferation of Kubernetes clusters across clouds
Learn how to optimally harness Kubernetes as the catalyst for IT transformation
Learn why Red Hat Advanced Cluster Management for Kubernetes received the EMA Top 3 award for Kubernetes Multi Cluster Management at scale

Managed Detection and Response Research Webinar

EMA Staff — Wed, 29 Jul 2020 00:00:00 +0000

Managed detection and response (MDR) services deliver advanced threat detection and response using sophisticated forensics technology and skilled threat hunting experts to organizations challenged to develop and maintain such capabilities in house. As attackers continue to pick their way past existing defenses and security teams find themselves outgunned by well-organized threat actors, outsourcing threat hunting along with detection and response functions is becoming increasingly attractive.

Leading IT research firm Enterprise Management Associates (EMA) surveyed 179 IT and IT security respondents to assess the level of interest in MDR services, query MDR services users on the value they receive from their MDR service providers, and understand the drivers behind the growing interest in outsourcing the threat detection and response function.

Application Delivery Infrastructure for Multi-Cloud Enterprises

Shamus McGillicuddy — Tue, 23 Jun 2020 00:00:00 +0000

This research webinar will highlight the essential findings of Enterprise Management Associate’s (EMA) new research on application delivery infrastructure. The insight provided is based on a survey of 253 subject matter experts from enterprises and cloud providers.

Digital Transformation, Analytics, and the Modern C-Suite

EMA Staff — Tue, 16 Jun 2020 00:00:00 +0000

The global pandemic returned digital transformation to the spotlight. The lockdown put every digital business model to the test. Some organizations proved agile and resilient, but most were sent back to the drawing board to reconstruct their digital and analytic foundations.

In response, the modern C-Suite is now being tightly knit into one digital whole, connected by a web of data and analytics. While some organizations are setting up the office of the CDO or CAO to bring these disciplines together, every C-level executive is involved in the journey toward ubiquitous, insight-driven decision-making.

In this one-hour webinar, you can expect the following takeaways:

Learn what is driving the rapid shift from predictive to prescriptive analytics
Understand the priorities of digital transformation in the modern C-Suite
Gain insight into post-pandemic digital analytical shifts
Identify top strategies for improving data and digital literacy
Plan for the shift away from siloed analytics to ecosystem thinking

Tomorrow-Ready ITSM Today: 3 Key Strategies

Valerie O'Connell — Thu, 04 Jun 2020 00:00:00 +0000

In ancient times – February 2020 – EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. That future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workforce suddenly working from home.

Join Valerie O’Connell, EMA Research Director, and Bruce Randall, ServiceNow Director of Product Marketing, as they take a research-informed look at building ITSM initiatives that will support business at the speed of life. This webinar will dive into 3 non-negotiable essentials for an ITSM function that will thrive long past this current crisis. Topics include:

Characteristics of ITSM platforms that either facilitate or complicate business innovation

Functionality and technologies that invigorate new initiatives

Realistic uses of AI and ML in support automation

Practical considerations of risk/reward, drivers, challenges, and adoption.

Actionable Guidance for Succeeding in Enterprise-Class Privileged Access Management

Steve Brasen - Former EMA Analyst — Thu, 28 May 2020 00:00:00 +0000

According to EMA primary research, 79% of organizations consider privileged access management (PAM) to be very important or critical to their business operations. However, 76% of organizations experience significant privileged access policy violations each year, exposing the most sensitive business information and IT resources to extreme risks of exposure.

To assist organizations with identifying and deploying strategic improvements to PAM practices and solutions, EMA has developed an evaluation guide for achieving optimal PAM implementations. Join Steve Brasen, EMA Research Director, and Paul Lanzi, COO and Co-Founder of Remediant, to discover key elements of this guide.

Attendees will attain actionable guidance on how to advance their PAM implementations regardless of where they are currently in their security management journey.

DevOps 2021

Steve Hendrick - Former EMA Analyst — Wed, 22 Jan 2020 00:00:00 +0000

Discover key findings from the DevOps 2021 research project, EMA’s most recent research on the DevOps market.

Join Steve Hendrick, research director at EMA, to get insights into this new research, including:

How fast is DevOps being adopted and what is the sequencing and actual/planned penetration of DevOps capabilities across 20 markets?
Deep insight into the highest growth areas of DevOps which include value stream management (VSM), operational analytics (OA), and test environment management (TEM).
What strategies and approaches are enterprises leveraging to address their VSM, POA, and TEM needs?
Where is the DevOps market headed, and what are likely to be the next important growth areas?

IT Service Modeling in the Age of Cloud and Containers

Dennis Drogseth — Tue, 29 Oct 2019 00:00:00 +0000

While configuration management databases (CMDBs) and configuration management systems (CMSs) are usually discussed separately from discovery and dependency mapping (DDM), this webinar explores them together to reveal a surprising array of synergies. It will also deliver brand new insights on how application performance management, DevOps, SecOps, asset and change management are leveraging IT service modeling with an eye on both the present and the future.

Based on extensive, global EMA research, the IT Service Modeling in the Age of Cloud and Containers webinar will also provide insights into geographical differences, role-related differences, and unique industry vertical perspectives on strategic objectives, purchasing priorities, benefits and obstacles relevant to making service modeling in all its dimensions a success.

Join Dennis Drogseth, vice president of research at EMA to get research highlights, including:

How AIOps and IT analytics, along with automation, are transforming service modeling deployments in terms of breadth of coverage, role-related support, success rates, and other factors
Why cloud migration is becoming a dominant use case, but often one that’s still poorly addressed
What are the administrative, organizational, process, and technology challenges inherent in CMDB/CMS and DDM deployments, when both are, on average, supporting five or more use cases
What you should look for when investing in service modeling, with a specific look at the winning features and functions

Achieving High-Fidelity Security by Combining Packet and Endpoint Data

EMA Staff — Wed, 12 Jun 2019 00:00:00 +0000

No one source can provide all of the data necessary for security monitoring. To be truly effective, organizations need better relevant data, and they need it faster. Early detection of infiltration and compromise are key to rapid and accurate response and recovery.

Based on new research from at leading IT analyst firm Enterprise Management Associates (EMA), this research webinar will outline how organizations are finding threats faster, their largest drivers for integrations, and their greatest challenges in integrating the data.

Drive More Value with High Performance Cloud Data Warehousing

EMA Staff — Tue, 07 May 2019 00:00:00 +0000

In the most recent EMA big data research, 87.4% of respondents indicated that they were adopting cloud implementation strategies. Existing offerings in the market provide simplicity, elasticity, and cost-effectiveness to attract new customers. Join EMA Research and Actian for a live webinar to get more insights on this topic.

Inventory and Discovery: How to Take Charge of What Is Out There

Steve Brasen - Former EMA Analyst — Wed, 08 Aug 2018 00:00:00 +0000

With a plethora of inventory and discovery tools, IT organizations often sink beneath an unreconciled data universe.

Join us for this insightful webinar, where Dennis Drogseth, VP of research at leading IT analyst firm Enterprise Management Associates (EMA), will draw from extensive EMA research and consulting experience to explain how IT organizations can improve their effectiveness in ‘discovering the truth’ about their environments. Will Degener, Senior Product Manager at Scalable Software, Ltd., will share a number of real-world examples highlighting how customers have significantly improved IT asset data quality using Scalable’s unified approach.

Enabling Digital Transformation with Alcatel-Lucent Enterprise's Network-as-a-Service Solution

Shamus McGillicuddy — Thu, 15 Feb 2018 00:00:00 +0000

From mobility to the Internet of Things, today’s digital initiatives require a network that is high-performing, dynamic, and affordable. The IT organization must be able to scale network capacity quickly and deploy the most cutting edge network technologies in support of new initiatives.

Join Shamus McGillicuddy, senior analyst at leading IT analyst firm Enterprise Management Associates (EMA), and Sauveur Baruch, business programs director at Alcatel-Lucent Enterprise (ALE), for a webinar on how enterprises are transforming their networks for the digital future and how ALE’s Network-as-a-Service (Naas) solution, including Network-on-Demand enables that transformation.

Attend to discover:

The challenges of supporting digital initiatives with legacy networks
The ideal approach to modernizing enterprise networks
How ALE’s Network on-Demand solution provides an affordable and flexible approach to connecting the digital enterprise

Five Critical Steps to Achieve Successful Digital Transformation

Dennis Drogseth — Wed, 06 Sep 2017 00:00:00 +0000

Many IT organizations are struggling to implement their digital transformation strategy while migrating to hybrid cloud as they face pressures for increased transparency, efficiency and relevance.

Join Dennis Drogseth, VP of research at leading IT analyst firm Enterprise Management Associates (EMA), and Sameer Padhye, CEO from FixStream, to discover what these transformational challenges are and how to overcome them. Find out who is succeeding in the digital age and why.

Attend this webinar to get key insights on:

What digital transformation is really about, and how it is linked to IT transformation

Why so many IT organizations are struggling and, in some cases, simply failing to adapt to the demands of digital and cloud

Why ERP applications and other enterprise business services are particularly at risk

The symptoms of failure, as well as the patterns of success

A compare-and-contrast between traditional ways of working and a model for effective advanced analytic adoptions

An in-depth customer case study

EMA Webinars ad

Steve Brasen - Former EMA Analyst — Thu, 29 Jun 2017 00:00:00 +0000

Easing the Pain of Hybrid IT Management

EMA Staff — Wed, 07 Jun 2017 00:00:00 +0000

Increasingly, high-performing IT operations organizations are seeking a more automated and integrated approach to managing IT infrastructures, cloud networks, and applications operating in hybrid environments. Yet the majority of incumbent IT management solutions provide visibility to discrete portions of the hybrid environment—essentially technology silos—versus delivering a truly integrated, automated, and analytics-driven hybrid IT management solution.

Join us as we discuss the challenges of managing today’s complex IT environments and the benefits associated with moving to a true hybrid IT management approach. Hear from IBM about their current hybrid IT management solutions, as well as from an IBM customer who will share his experiences, best practices and strategies for managing infrastructure, cloud, and application environments.

Attend this webinar to discover how embarking on a strategy around hybrid IT management can help you:

Prioritize performance: identify and resolve IT problems quickly and proactively

Leverage analytics: make better and smarter IT management decisions

Harness existing applications: seamlessly and quickly move apps to the cloud

Reduce management data: consolidate and integrate management data for better operations efficiency and lower cost.

The Internet of Things & Enterprise Networks: Planning, Engineering, & Operational Strategies

Shamus McGillicuddy — Wed, 03 May 2017 00:00:00 +0000

In a new research study, "The Internet of Things and Enterprise Networks: Planning, Engineering, and Operational Strategies," leading IT analyst firm Enterprise Management Associates (EMA) explores the strategic role the network team plays in enterprise IoT initiatives. For this research, EMA surveyed network infrastructure professionals who were directly involved in at least one of their organization’s IoT projects. The research explores the organizational roles network professionals play in IoT, the technologies they adopt, and the challenges they face.

Join Shamus McGillicuddy, senior analyst of network management at EMA, for a webinar that will explore the results of this research, including the following highlights:

An overview of how enterprises provide network connectivity to IoT devices

IoT service assurance strategies adopted by network teams

The unique security challenges that IoT poses to network teams

The organizational and cultural impacts that IoT has on network teams

The IoT best practices adopted by the most successful network teams

Business Service Management: Strategies for Success in 2009

EMA Staff — Thu, 07 May 2009 00:00:00 +0000

An array of IT management tools, products and processes is available to help ensure IT organizations deliver value. Yet one of the most talked about objectives for IT organizations - alignment between business and IT - remains elusive. This is where Business Service Management (BSM) comes into play.

In the first half of 2009, Enterprise Management Associates (EMA) completed a new primary research study of the BSM segment. Join EMA Research Director Paul Burns for this 45-minute Webinar to get highlights from this latest research and:

   - Learn how BSM can help align your IT organization with business
     objectives
   - Understand the most important elements of BSM solutions
   - Hear how IT organizations are getting the most out of their BSM
     solutions

Whether you are new to BSM or already implementing a BSM solution, attend this informative Webinar and get best practice advice for your BSM strategy!

*This Webinar is a sponsored event, and EMA shares registration information with the event sponsors.

Making Your CMDB System Deployment Count: Who is Winning the Battle to Show Value and Why

Dennis Drogseth — Thu, 16 Apr 2009 00:00:00 +0000

The latest EMA research is revealing some striking trends on how and why some CMDB System deployments are succeeding more quickly than others. These trends also expose the very heart of what the CMDB initiatives are all about – versus industry and marketing hype.

Join EMA VP Dennis Drogseth for this 45-minute Webinar to learn:

How IT organizations are beginning to shift their priorities in investment, architecture, politics and process towards more flexible, federated models for CMDB Systems
The most significant governing factors in providing real financial benefits, and what types of business benefits are most likely to accrue to phase 1 and 2 CMDBS deployments
What technologies are providing higher satisfaction levels, which aren’t, and how smart adopters are coping with these deltas in 2009
What to look for from the industry to support the CMDBS imperative in 2010 and beyond

Whether you have already deployed CMDB systems or are planning to, this is a can’t-miss event!

*This Webinar is a sponsored Webinar, and EMA shares registration information with the event sponsors.

Choosing the Right User Experience Management Solution for You: Navigating the Wilderness Where Business and Technology Converge

Dennis Drogseth — Tue, 31 Mar 2009 00:00:00 +0000

User Experience Management, or Quality of Experience (QoE), is fast becoming the industry’s most meaningful baseline for understanding the business effectiveness of critical application services. Adopting QoE solutions wisely, however, isn’t easy for a variety of reasons. For instance, a successful QoE strategy depends on multiple IT and business constituencies working together, each of which typically requires unique, targeted insights at everything from application design and user behaviors to competitive business impact and infrastructure performance across a host of parameters.

Join EMA Vice President Dennis Drogseth for a 45-minute Webinar that will:

Provide you process, planning, and technology guidelines to help you navigate across a sea of complex tool choices
Identify market leaders in critical categories
Steer you towards realistic, cost-effective objectives that are likely to show quick payback in terms of business outcomes

If you’re looking for best practice tips and advice for selecting the right QoE product, this is a can’t-miss event.

Also, stay-tuned for an upcoming User Experience Management/QoE Webinar in May - “Streamlining With User Experience Management: The Role of Networks, VoIP, and Telecomm Operations”

IMPORTANT NOTE: You must register for a free EMA Account to sign-up for this event. Once you set up your account, log-in and click “REGISTER NOW” above to sign-up and download a confirmation PDF with log-in instructions.

Virtualization Management: Optimizing the Benefits for Your Organization

EMA Staff — Mon, 23 Mar 2009 00:00:00 +0000

Additional Speaker: Ed Hallock, Senior Director of Solutions Marketing, ASG

Organizations continue to achieve early success from virtualization deployments. As virtualization matures and budget pressures increase, however, few enterprises achieve the full potential of virtualization as they struggle with new problems like assuring performance and availability, preventing VM sprawl, and maximizing resource utilization.

Some leading organizations are overcoming these problems by managing virtual and physical systems together, aligning them with business objectives, and optimizing the performance of their IT environment. As a result, these organizations are achieving best practice outcomes, such as better SLA achievement, lower resource costs, faster provisioning, improved resource utilization, and more.

Join EMA VP of Research Andi Mann and ASG Senior Director of Solutions Marketing Ed Hallock for this one-hour Webinar to learn:

Key virtualization trends in today’s challenging economic marketplace
How leading organizations continue to utilize virtualization to achieve business value
How to manage and overcome critical problems caused by growing virtualization deployments
How managing both virtual and physical systems is critical to delivering better business service
How a new “path to optimization” approach can modularly and seamlessly deliver a true Business Service Management oriented virtualization solution that can scale with your current and future IT investments

If you have a desire to use virtualization to take your business to the next level, than this Webinar will provide you with critical education and strategies to help you achieve this important goal.

NOTE: You must register for a free EMA Account to view the on-demand version of this event. Once you set up your account, log-in and click “VIEW NOW” to watch the on-demand version.

This Webinar is a hosted Webinar, and EMA shares registration information with the event sponsor.

Decrease IT Operational Costs by Accelerating Problem Resolution

EMA Staff — Thu, 19 Mar 2009 00:00:00 +0000

Additional Speaker: Sanjay Anne, Product Marketing Manager, HP Software & Solutions

Did you know . . . The average organization suffers 61 hours of downtime each year with costs exceeding $1 million per hour for larger enterprises. And, these same organizations waste the initial 54% of that downtime just trying to determine who should fix it!

The business requirement for customer service improvement persists despite the perennial slashing of IT budgets. IT management, in its repeated attempts to address this paradox, has exhausted the most accessible balance-sheet options. For many enterprises though, cost optimization is not an option, it’s essential.

This one-hour Webinar will present a solution that allows you to optimize the availability, performance and effectiveness of your business services and applications. EMA and HP Software and Solutions will discuss how this approach and solution could reduce costs by millions while elevating service delivery to the highest levels defined in ITIL and ISO20000.

Join EMA Senior Analyst Liam McGlynn and HP Product Marketing Manager Sanjay Anne to learn how:

the business impact an outage or degradation may have on business services and applications
to optimize the availability, performance, and effectiveness of your business services and applications
to quickly pinpoint the area and root cause of problems creating IT domain collaboration and efficiency

Register today to acquire the information you need to help proactively identify and resolve problems quickly and efficiently before your business is impacted. Best of all, the approach is simpler than you imagine and the implementation easier than you expect. The results may be invaluable to the survival of your organization.

NOTE: You must register for a free EMA Account to view the on-demand version of this event. Once you set up your account, log-in and click “VIEW NOW” to watch the on-demand version.

By registering for this Webinar, you will receive related information by email from EMA and the sponsoring vendor, HP Software. Before you choose, visit HP's Online Privacy Statement to learn how we use automatic data collection tools and your personal information to tailor your communications.

Got Business Disruptions? How a User-Centric Approach to Proactive Application Performance Management will Optimize your Business, Improve IT Processes, and Increase User Productivity

EMA Staff — Tue, 24 Feb 2009 00:00:00 +0000

Learn how to find IT problems before your users do with Application Performance Management!

Additional Speaker: Trevor Matz, Aternity President and CEO

More than 200 leading enterprises have reported that they attribute nearly 50% of revenue loss as result of poor application performance. Isn’t now the time to take control and proactively manage the real end user experience of those interacting on a daily basis with your company’s mission-critical applications?

Recent EMA research found that the average IT organization is losing ground in the effort to proactively manage application performance and end user productivity. Previous research findings reported that 74% of end user problems ARE NOT detected by IT. And, over the past 24 months, EMA has found that 10% MORE problems are reported by end users versus being detected by IT personnel or Application Performance Management (APM) software.

If your organization has end user problems and is struggling to stay ahead, keep reading:

    * Do you have comprehensive visibility into REAL end user experience and how application performance and usage impacts business productivity?
    * Is your IT organization leveraging next-generation tools to ensure that end user problems are detected before your help desk and support areas are deluged with emails and phone calls?
    * Are you confident that your current APM strategy can support desktop virtualization, cloud computing, and other high-value business initiatives?

If you answered “No” to any of these questions, then you’re ready to learn how you can transform your organization into a proactive IT enterprise through a user-centric approach to APM.

This one-hour Webinar will equip IT and business organizations with the information they need to capitalize on the benefits of a next-generation approach to APM in 2009.

EMA Senior Analyst Julie Craig and Aternity President and CEO Trevor Matz, will provide you with in-depth information about:

    * The latest trends and strategies around a user-centric approach to APM that is delivering a competitive edge to F500 companies
    * How to dramatically reduce business disruptions and increase end user productivity through preemptive problem detection, dynamic isolation of impacted users and immediate identification of “real” business impact, and probable cause
    * Best practices for identifying and applying strategies and tools to equip your organization with the benefits of a user-centric, proactive IT management approach

NOTE: You must register for a free EMA Account to view the on-demand version of this event. Once you set up your account, log-in and click “VIEW NOW” to watch the on-demand version.

This Webinar is a hosted Webinar, and EMA shares registration information with the event sponsor.

Data Deduplication Strategies for the Enterprise: New Research Highlights

EMA Staff — Thu, 12 Feb 2009 00:00:00 +0000

EMA has just completed broad and in-depth primary research on the hottest data reduction technology on the market today: deduplication. Focused on enterprises managing data that ranges from fifty terabytes to over a petabyte, this research presents the views, adoption plans, and concerns of over 155 key decision makers in large enterprises - spanning multiple industries.

During this 30-minute Webinar, EMA shares key findings from this December 2008 report, including:

Most widely practiced deduplication strategies
Implementation time frames of deduplication by large enterprises
Common concerns of decision makers about data deduplication

If you are involved in the data deduplication efforts at your organization, this is a can’t-miss event!

Virtual Systems Management (VSM) 2009: New Research Highlights and Best Practice Tips for Managing Virtualization

EMA Staff — Thu, 05 Feb 2009 00:00:00 +0000

Enterprise Management Associates (EMA) has just completed the most extensive primary research to date into how the best-run enterprises manage their virtualization deployments and what results they are achieving.

Using survey data, several new case studies, and expert analysis, this latest research investigates 18 key Virtual Systems Management (VSM) disciplines, 17 key VSM metrics (including MTTR, SLA achievement, VM-to-server ratios, server consolidation rates, VM-to-admin rations, and more), critical integration capabilities, satisfaction ratings, and more. The result is the industry’s first in-depth study to quantify exactly what outcomes best-in-class virtualization deployments can deliver, and how the best organizations achieve these results.

During this 45-minute Webinar, EMA Research Director and noted virtualization expert Andi Mann will share key findings from his 2009 research report, including:

Key VSM disciplines and how they make a difference to virtualization success
Key VSM metrics and how enterprises can measure their own success
Best-practice recommendations for IT professionals and vendors

Using the advice and findings from this Webinar and the research report, enterprises will be able to measure themselves against their peers, highlight their successes, isolate their weak spots, and find how they too can become best performers in Virtual Systems Management.

Service Catalog: Dramatically Improving the IT / Business Relationship

EMA Staff — Tue, 27 Jan 2009 00:00:00 +0000

Additional Speaker: Michele McFadden, Director of Product Management, Numara Software

For too many IT users, interacting with IT is regarded with the same apprehension as going to the dentist. Users and IT departments alike experience considerable frustration, and often failure, in trying to request and deliver what is needed. This chasm between IT and the business has been an ongoing issue and continues to grow as businesses become more dependent on IT services. Fortunately, the Service Catalog provides answers to many of the issues and challenges befuddling the business / IT relationship.

Join EMA Senior Analyst Paul Burns and Numara Software Director of Product Management Michele McFadden for this one-hour Webinar to:

    * Learn the top Service Catalog benefits provided as indicated by real world adopters
    * Understand the most important elements of a successful Service Catalog
    * Hear which IT management processes and tools are most often integrated with the Service Catalog
    * See the benefits of the pre-integrated Numara FootPrints 9 Service Catalog solution in action

During 2009, EMA expects more IT organizations than ever to implement a Service Catalog. Whether you are working on an ITIL initiative or focused on the most practical benefits, attend this informative and valuable Webinar to get your Service Catalog project pointed in the right direction.

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

Optimize the Network for Cost Efficiencies - Where the Strategic and Tactical Converge

Dennis Drogseth — Wed, 21 Jan 2009 00:00:00 +0000

Log-in or register for an EMA Web Account and click “VIEW NOW” to watch this Webinar on-demand.

Additional Speaker: Joe Fox, Product Marketing Manager, HP Software and Solutions

Operational savings is the most critical business investment in network management according to a recent Enterprise Management Associates (EMA) survey. At the same time efficiencies are needed, new initiatives such as virtualization, data center consolidation, security and VOIP are pushing networks to the limit.

Join EMA VP Dennis Drogseth and HP Software and Solutions Product Marketing Manager Joe Fox for this one-hour Webinar to learn:

    * How do the megatrends in network management impact you?
    * What are the best organizational and technical strategies for responding to these trends?
    * How can an integrated lifecycle approach to network management help?
    * What is the role of automation in reducing costs?

If you are involved in the network operations and engineering at your organization, this is a can’t-miss event!

Please note: EMA shares registration information with the sponsoring vendor. By registering for this Webinar, you will receive information from the sponsoring vendor, HP.

Make the Most of ITSM in 2009: Best-Practice Advice from Your Peers

EMA Staff — Thu, 08 Jan 2009 00:00:00 +0000

In its final survey of 2008, Enterprise Management Associates (EMA) takes a look at the big picture shaping current IT landscapes and 2009 ITSM strategic plans. Gathering data from over 140 of the world’s largest organizations, this survey answers the burning questions on the minds of many IT professionals, such as:

    * What are the business drivers and challenges facing today’s ITSM efforts?
    * What are my peers planning for 2009?
    * What best practices advice can I gain from the efforts of other companies like mine?

Join ITSM Expert and EMA Consulting Director Chris Matney for this one-hour Webinar to review the results of this groundbreaking survey, as well as:

    * Data from Enterprise Management Associates’ extensive end-user consulting practice with expert predictions for 2009
    * Best practices advice and real-world data on the ITSM landscape including: incident and problem management, the service desk, change, configuration and release management, the CMDB, service catalogs, and asset management
    * Technology, process and cultural issues

If you are involved with strategic planning, ITSM technology, or process implementation in your organization, register today for this can’t- miss event!

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

How Measuring User Experience Can Drive Successful IT Service Delivery

Dennis Drogseth — Tue, 16 Dec 2008 00:00:00 +0000

Understanding Quality of Experience (QoE) helps IT and business planners better assess how effectively IT services – from Web applications and client/server ERP applications to VoIP and rich media – are being utilized by their service consumers.

Join Enterprise Management Associates (EMA) Vice President Dennis Drogseth for a discussion on this topic and to hear highlights from the latest EMA QoE research report. During this one-hour Webinar, Dennis will provide insights into how businesses and IT professionals can:

Leverage QoE-related technologies
Establish better processes for working together
Prioritize technology and organizational priorities, as well as processes
Common roadblocks and recommendations to overcome them

If you are interested in making the most of your IT services, this is a can’t-miss event!

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

Doing More with Less: How Business Transaction Management Can Help You Maintain Application Service Levels

EMA Staff — Tue, 09 Dec 2008 00:00:00 +0000

Additional Speakers: Motti Tal, Executive VP of Marketing, Product and Business Development, OpTier

The downturn in the economy is putting more pressure on application management and efforts to assure service levels, performance and availability while reducing costs.

Can IT really insure great performance and “always-on” availability of critical business applications, even when support and operations resources are reduced and the IT staff is required to do more with less?

Join EMA Consulting Director Chris Matney and OpTier Executive VP of Marketing, Product and Business Development Motti Tal to hear how your peers are focusing on end-to-end application management, how Business Transaction Management (BTM) plays a key role in achieving these goals, and how leading organizations are utilizing BTM technology to do more with less.

During this one-hour Webinar, Chris and Motti will present:

    * A market overview with insight into the value propositions and ROI goals driving current IT focus on end-to-end management capabilities
    * Current, near-term projections on the impact of economic challenges on IT, including consolidation efforts and technology advances
    * Real-world case studies of organizations struggling and succeeding with BTM
    * Why BTM is a cornerstone of end-to-end initiatives and what are the expected benefits
    * How customers are using BTM technology to do more with less

If you are trying to manage how to do more with less, this is an event you can’t afford to miss!

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

A Pragmatic Approach to Launching a Configuration Management System (CMS): Guidelines for Succeeding in Phase-One-and-Beyond Deployments

Dennis Drogseth — Wed, 03 Dec 2008 00:00:00 +0000

Additional Speakers: David Jasso, Product Marketing Manager, HP Software

The ITIL v3 notion of a Configuration Management System (CMS) assumes a more federated approach to evolving CMDBs - what Enterprise Management Associates (EMA) has coined as “CMDB Systems.” To be sure, the federated model allows for greater diversity and enhanced flexibility, but it can also cause confusion among IT adopters. To combat this confusion, EMA has developed guidelines and best practices to support more effective CMDB System deployments.

HP Software has also identified several key requirements for creating an ITIL v3 CMS that supports actionable data sharing (federation) across the IT ecosystem. One of the most important and fundamental of these requirements is having a shared Service Context across IT solutions, where the relationships between IT elements are well understood in the context of the services that IT delivers. During this Webinar, HP will highlight how HP Discovery and Dependency Mapping is providing this Service Context to heterogeneous solutions ranging from HP Operations to BMC Atrium.

Join EMA VP Dennis Drogseth and HP Software Product Marketing Manager David Jasso for this one-hour Webinar to learn:

    * Key requirements to create an ITIL v3 CMS
    * Best practices to make your CMS initiative more effective
    * Common pitfalls to avoid

If you are planning to launch a configuration management system, this is a can’t-miss event.

Please note: By registering for this Webinar, you will receive related information by email from EMA and the sponsoring vendor, HP Software. Before you choose, visit HP's Online Privacy Statement to learn how we use automatic data collection tools and your personal information to tailor your communications.

How Service Catalog and Request Management Improve IT Back Office Execution

EMA Staff — Wed, 12 Nov 2008 00:00:00 +0000

Additional Speakers: Adrian Sakashita, Chief Operating Officer, Biomni
Steve Morton, VP of Product Management & Strategy, Symantec

Enterprise Management Associates (EMA) research has found that the majority of IT organizations have started the journey to IT service management. At the same time, they must continue to rely on an assortment of “back office” technologies, including asset and inventory management systems, configuration management databases (CMDB), and software provisioning tools to deliver the goods and services required by the business. The results often include inconsistent or low service quality, inward facing teams focused on technology, high service delivery costs, and lack of support from the business.

Join EMA Senior Analyst Paul Burns, Biomni Chief Operating Officer Adrian Sakashita, and Symantec VP of Product Management & Strategy Steve Morton for this one-hour Webinar to:

    * Recognize and understand the challenges of adopting IT service management, especially around interfacing with the business and end users
    * Learn how to overcome these challenges by establishing a dedicated front office platform built around a Service Catalog and automated Request Management
    * Learn how internal IT or back office processes are also improved with these solutions

If you have started or plan to start your journey to IT service management, this is a can’t-miss event!

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

ITIL V3: Making Business Services Serve the Business

EMA Staff — Tue, 28 Oct 2008 00:00:00 +0000

ITIL version 3, the latest version of the IT Infrastructure Library (ITIL), represents a significant advancement for the practice of Business Service Management (BSM).

In this one-hour Webinar we will explore the issues surrounding the refined definition of the Configuration Management Database (CMDB) in ITIL v3, as well as the introduction of a more powerful system, the Configuration Management System (CMS), in which the CMDB fits. ITIL v3 has directly acknowledged BSM and discusses it as the ongoing practice of governing, monitoring, and reporting on IT and the business service it impacts. While Enterprise Management Associates (EMA) takes a broader view of BSM, including the technologies and products used to drive BSM, this recognition by ITIL is sure to bring BSM to the forefront of the minds of many more leading IT organizations.

Join EMA Senior Analyst Paul Burns and ASG VP of Marketing Jimmy Augustine as they highlight:

*ITIL v3 changes relevant to BSM
*How BSM and CMDB technology can be used to help transition from ITIL v2 to ITIL v3
*How ASG BSM products, including their metaCMDB, support the move to ITIL v3

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

Network Management 2008: Megatrends in Technology, Process, and Organization

Jim Frey - Former EMA Analyst — Wed, 22 Oct 2008 00:00:00 +0000

There’s no doubt – management of networks and networked applications is constantly changing to keep up with the latest technologies and services being deployed by IT organizations around the globe. Common questions you may have are:

How are networking organizations changing to support systems management and the management of remote locations?
What are the top issues today?
Where should I look for help?
Are my priorities in line with best practices in the industry?
What kind of organizational, cultural and process changes are occurring in parallel with changes in technology?

Join EMA VP Dennis Drogseth and EMA Senior Analyst Jim Frey as they help answer these questions and share the results of the latest EMA research on Network Management.

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

Service Catalog 2008: Trends and Tips

EMA Staff — Tue, 14 Oct 2008 00:00:00 +0000

In July and August of 2008, EMA launched a comprehensive survey on Service Catalog that reached over 100 organizations. Responses were registered from a wide cross section of IT, including system integrators and architects, senior IT managers and directors, as well as Service Catalog customers. While many companies have not launched their Service Catalog initiatives, the results of this survey are compiled from companies that either already have a service catalog or intend to start an initiative in the next 12 months. Each of the respondents identified best practices, some of the challenges they have encountered in their journeys, and what they have done to prepare for the implementation.

Join EMA Senior Consultant Stewart Cole to learn about these best practices and challenges. In addition, Stewart will help you understand industry trends and points out Service Catalog pitfalls that can save your organization time and money. During this 45-minute presentation you will also learn:

* The primary reasons for implementing a Service Catalog
* The benefits realized from Service Catalog implementations
* How to measure success of your implementation

If you are working with a Service Catalog project now, or plan to in the near future, you won’t want to miss this informative presentation.

It Is 3:00 a.m. - Do You Know if Your SOA Applications are Running?

EMA Staff — Tue, 30 Sep 2008 00:00:00 +0000

Join EMA Senior Analyst Julie Craig and Nastel VP of International Operations, Strategic Alliances and Corporate Marketing Rich Schreiber for a thought-provoking Webinar that explores:

* The fundamentals of transaction management
* New requirements for metrics correlation products that generate a service-focused view of SOA applications
* New ways of measuring key performance indicators (KPIs) along the transactional path of SOA application environments

Note: This Webinar is a sponsored Webinar, and EMA shares registration information with the event sponsor.