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		<title>Freedom2Surf News</title>
		<link>http://www.tiscaliuser.net/forums/</link>
		<description>The latest Freedom2Surf News and Announcements posted to the Freedom2Support Forums</description>
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			<title>Mail Platform Changes - 26th/27th May</title>
			<link>http://feedproxy.google.com/~r/f2snews/~3/DbIb35JkwqY/10044-mail-platform-changes-26th-27th-may.html</link>
			<pubDate>Thu, 21 May 2009 16:17:30 GMT</pubDate>
			<description><![CDATA[As sent by F2S:

---Quote---
We would like to give our customers advance notice of planned maintenance work on our webmail platform.

A recent review of freedom2surf&#8217;s mail platform has highlighted the need to improve both the platform and its architecture. Work on this equipment will start on Tuesday the 26th May and will be completed on Wednesday 27th May. At some point during this time customers will temporarily lose access to their mailbox; dependant on mailbox size, this temporary loss of mailbox access may occur for a period of anything up to 2 hours. Normal access to all mail services should resume on Thursday 28th May.

Any new emails received during this maintenance should be delivered as per normal. We will provide a further update when the maintenance work is completed.

We apologise in advance for any inconvenience this may cause.

Yours faithfully

The freedom2surf Broadband Team
---End Quote---
]]></description>
			<content:encoded><![CDATA[<div>As sent by F2S:<br />
<div style="margin:20px; margin-top:5px; ">
	<div class="smallfont" style="margin-bottom:2px">Quote:</div>
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			<hr />
			
				We would like to give our customers advance notice of planned maintenance work on our webmail platform.<br />
<br />
A recent review of freedom2surf&#8217;s mail platform has highlighted the need to improve both the platform and its architecture. Work on this equipment will start on Tuesday the 26th May and will be completed on Wednesday 27th May. At some point during this time customers will temporarily lose access to their mailbox; dependant on mailbox size, this temporary loss of mailbox access may occur for a period of anything up to 2 hours. Normal access to all mail services should resume on Thursday 28th May.<br />
<br />
Any new emails received during this maintenance should be delivered as per normal. We will provide a further update when the maintenance work is completed.<br />
<br />
We apologise in advance for any inconvenience this may cause.<br />
<br />
Yours faithfully<br />
<br />
The freedom2surf Broadband Team
			
			<hr />
		</td>
	</tr>
	</table>
</div></div>

<img src="http://feeds.feedburner.com/~r/f2snews/~4/DbIb35JkwqY" height="1" width="1"/>]]></content:encoded>
			<category domain="http://www.tiscaliuser.net/forums/tiscali-news-announcements/"><![CDATA[Tiscali News & Announcements]]></category>
			<dc:creator>Justin</dc:creator>
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		<item>
			<title>F2s Phone system down</title>
			<link>http://feedproxy.google.com/~r/f2snews/~3/C8mIFcDSqvI/10030-f2s-phone-system-down.html</link>
			<pubDate>Tue, 12 May 2009 08:26:59 GMT</pubDate>
			<description>Freedom2surf’s phone system is currently down. This is preventing us from receiving or making calls. Our phone engineers are looking into this as a high priority to try and find a solution for the phone system issues. Please accept our apologies for any inconvenience caused. 
 
We would urge customers during this time to use our email contacts and ask a question section of the F2S website http://support.freedom2surf.net/cgi-bin/freedom2surf.cfg/php/enduser/ask</description>
			<content:encoded><![CDATA[<div>Freedom2surf’s phone system is currently down. This is preventing us from receiving or making calls. Our phone engineers are looking into this as a high priority to try and find a solution for the phone system issues. Please accept our apologies for any inconvenience caused. <br />
 <br />
We would urge customers during this time to use our email contacts and ask a question section of the F2S website <a href="http://support.freedom2surf.net/cgi-bin/freedom2surf.cfg/php/enduser/ask" target="_blank">http://support.freedom2surf.net/cgi-...hp/enduser/ask</a></div>

<img src="http://feeds.feedburner.com/~r/f2snews/~4/C8mIFcDSqvI" height="1" width="1"/>]]></content:encoded>
			<category domain="http://www.tiscaliuser.net/forums/tiscali-news-announcements/"><![CDATA[Tiscali News & Announcements]]></category>
			<dc:creator>Antonio_f2s</dc:creator>
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		<item>
			<title>Tiscali Agree to Sell to Carphone Warehouse for £236M</title>
			<link>http://feedproxy.google.com/~r/f2snews/~3/4GLZKX3Ek98/10019-tiscali-agree-sell-carphone-warehouse-236m.html</link>
			<pubDate>Fri, 08 May 2009 08:40:51 GMT</pubDate>
			<description><![CDATA[It has this morning been confirmed that Carphone Warehouse, operators of TalkTalk, and Tiscali UK have agreed a deal which will see Tiscali become part of Carphone Warehouse.

Subject to the deal being approved, all current Pipex Homecall, Nildram, Freedom2Surf, Toucan and Bulldog customers will be under the ownership of Carphone Warehouse.


---Quote---
*The Carphone Warehouse and Tiscali S.p.A. (MI:TIS) have reached agreement for TalkTalk to acquire Tiscali&#8217;s UK operations for a total cash consideration of £236 million, funded entirely from existing Group debt facilities. *

Completion is subject only to EU competition authority clearance and Tiscali S.p.A. obtaining formal approval pursuant to its debt restructuring plan. Completion is expected by end of June 2009.

*Charles Dunstone, CEO of Carphone Warehouse Group PLC, said:*
&#8220;We are delighted to be acquiring Tiscali&#8217;s UK business - we know the business well and the fit with TalkTalk is perfect. In one step, it makes TalkTalk the UK&#8217;s largest residential broadband provider with over 25% residential market share and a total of 4.25 million customers. It also delivers clear shareholder value with significant enhancement to this year&#8217;s earnings per share and substantial synergies to be achieved next year and beyond. We very much welcome Tiscali&#8217;s UK customers and staff to TalkTalk. Together we intend to continue leading the way in UK broadband.&#8221;

Tiscali is the UK&#8217;s fifth largest internet service provider, providing broadband and IPTV services to 1.45m subscribers. It also supplies services to a reducing base of 0.3m dial-up and voice customers, and around a further 0.1m wholesale broadband customers. Tiscali&#8217;s other assets include its business services division, principally serving SMEs. The acquisition is in respect of the entire issued share capital of Tiscali UK Limited and as at December 2008, the gross assets of the business to be acquired were £457m and the profit before tax attributable to such assets was £9.7m in the year to December 2008.

*Mary Turner, CEO of Tiscali UK, said:*
&#8220;We are delighted to become part of TalkTalk. It&#8217;s good news for our customers who will increasingly benefit from a group that has consistently championed best value and award-winning customer service. Internet use continues to grow very rapidly with customers expecting to enjoy an ever increasing diversity of content. The combination of TalkTalk and Tiscali will offer our customers, both residential and business, Britain&#8217;s largest and best fully unbundled network. The enlarged TalkTalk is perfectly positioned to meet and anticipate these demands.&#8221;

Since 2003, TalkTalk has built a leading position in the UK telecoms market, with over 2.8m broadband customers. Today&#8217;s acquisition will take the combined base to 4.25m broadband customers and establishes TalkTalk as the largest residential broadband provider in the UK, with over 25% residential market share. The acquisition will enable TalkTalk to realise annualised savings of between £40m and £50m by March 2011. In particular these synergies will come from:

*Customer Migration*
Approximately 50% of Tiscali UK&#8217;s broadband base is unbundled today, compared to 78% of TalkTalk&#8217;s existing base. Within 24 months, it is expected that over 80% of the enlarged TalkTalk Group will be on a single, unbundled network, and this will produce significant savings.

*Network Integration and Simplification*
Significant cost benefits can be gained by creating one integrated and simplified network. In particular, this will enable efficiencies associated with backhaul, the core network and individual exchange costs.

*Billing Integration*
TalkTalk expects to migrate the Tiscali customer base onto its own existing billing and customer relationship platform over the next 24 months.
---End Quote---
Full Press release:
http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9NTA5NHxDaGlsZElEPS0xfFR5cGU9Mw==&t=1]]></description>
			<content:encoded><![CDATA[<div>It has this morning been confirmed that Carphone Warehouse, operators of TalkTalk, and Tiscali UK have agreed a deal which will see Tiscali become part of Carphone Warehouse.<br />
<br />
Subject to the deal being approved, all current Pipex Homecall, Nildram, Freedom2Surf, Toucan and Bulldog customers will be under the ownership of Carphone Warehouse.<br />
<br />
<div style="margin:20px; margin-top:5px; ">
	<div class="smallfont" style="margin-bottom:2px">Quote:</div>
	<table cellpadding="6" cellspacing="0" border="0" width="100%">
	<tr>
		<td class="alt2">
			<hr />
			
				<b>The Carphone Warehouse and Tiscali S.p.A. (MI:TIS) have reached agreement for TalkTalk to acquire Tiscali&#8217;s UK operations for a total cash consideration of £236 million, funded entirely from existing Group debt facilities. </b><br />
<br />
Completion is subject only to EU competition authority clearance and Tiscali S.p.A. obtaining formal approval pursuant to its debt restructuring plan. Completion is expected by end of June 2009.<br />
<br />
<b>Charles Dunstone, CEO of Carphone Warehouse Group PLC, said:</b><br />
<i>&#8220;We are delighted to be acquiring Tiscali&#8217;s UK business - we know the business well and the fit with TalkTalk is perfect. In one step, it makes TalkTalk the UK&#8217;s largest residential broadband provider with over 25% residential market share and a total of 4.25 million customers. It also delivers clear shareholder value with significant enhancement to this year&#8217;s earnings per share and substantial synergies to be achieved next year and beyond. We very much welcome Tiscali&#8217;s UK customers and staff to TalkTalk. Together we intend to continue leading the way in UK broadband.&#8221;</i><br />
<br />
Tiscali is the UK&#8217;s fifth largest internet service provider, providing broadband and IPTV services to 1.45m subscribers. It also supplies services to a reducing base of 0.3m dial-up and voice customers, and around a further 0.1m wholesale broadband customers. Tiscali&#8217;s other assets include its business services division, principally serving SMEs. The acquisition is in respect of the entire issued share capital of Tiscali UK Limited and as at December 2008, the gross assets of the business to be acquired were £457m and the profit before tax attributable to such assets was £9.7m in the year to December 2008.<br />
<br />
<b>Mary Turner, CEO of Tiscali UK, said:</b><br />
<i>&#8220;We are delighted to become part of TalkTalk. It&#8217;s good news for our customers who will increasingly benefit from a group that has consistently championed best value and award-winning customer service. Internet use continues to grow very rapidly with customers expecting to enjoy an ever increasing diversity of content. The combination of TalkTalk and Tiscali will offer our customers, both residential and business, Britain&#8217;s largest and best fully unbundled network. The enlarged TalkTalk is perfectly positioned to meet and anticipate these demands.&#8221;</i><br />
<br />
Since 2003, TalkTalk has built a leading position in the UK telecoms market, with over 2.8m broadband customers. Today&#8217;s acquisition will take the combined base to 4.25m broadband customers and establishes TalkTalk as the largest residential broadband provider in the UK, with over 25% residential market share. The acquisition will enable TalkTalk to realise annualised savings of between £40m and £50m by March 2011. In particular these synergies will come from:<br />
<br />
<b>Customer Migration</b><br />
Approximately 50% of Tiscali UK&#8217;s broadband base is unbundled today, compared to 78% of TalkTalk&#8217;s existing base. Within 24 months, it is expected that over 80% of the enlarged TalkTalk Group will be on a single, unbundled network, and this will produce significant savings.<br />
<br />
<b>Network Integration and Simplification</b><br />
Significant cost benefits can be gained by creating one integrated and simplified network. In particular, this will enable efficiencies associated with backhaul, the core network and individual exchange costs.<br />
<br />
<b>Billing Integration</b><br />
TalkTalk expects to migrate the Tiscali customer base onto its own existing billing and customer relationship platform over the next 24 months.
			
			<hr />
		</td>
	</tr>
	</table>
</div>Full Press release:<br />
<a href="http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9NTA5NHxDaGlsZElEPS0xfFR5cGU9Mw==&amp;t=1" target="_blank">http://phx.corporate-ir.net/External...R5cGU9Mw==&amp;t=1</a></div>

<img src="http://feeds.feedburner.com/~r/f2snews/~4/4GLZKX3Ek98" height="1" width="1"/>]]></content:encoded>
			<category domain="http://www.tiscaliuser.net/forums/tiscali-news-announcements/"><![CDATA[Tiscali News & Announcements]]></category>
			<dc:creator>Justin</dc:creator>
			<guid isPermaLink="false">http://www.tiscaliuser.net/forums/tiscali-news-announcements/10019-tiscali-agree-sell-carphone-warehouse-236m.html</guid>
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		<item>
			<title>Tiscali users left screaming by lack of e-mail</title>
			<link>http://feedproxy.google.com/~r/f2snews/~3/wEEZZKri20g/10000-tiscali-users-left-screaming-lack-e-mail.html</link>
			<pubDate>Tue, 14 Apr 2009 22:17:31 GMT</pubDate>
			<description><![CDATA[Some of Tiscali's users have been left screaming by a lack of e-mail for a week due to Tiscali's failure to renew a domain name used by some customers- screaming.net. Screaming.net used to provide unmetered Internet access back in dial-up Internet days and was gobbled up by Tiscali through the merger with World Online in 2000.
 

The users have been affected several times this month by e-mail outages due to the apparent failure of domain renewal however it was thought that before the current problems on the 7th of April that the domain had been renewed.



thinkbroadband :: Tiscali users left screaming by lack of e-mail (http://www.thinkbroadband.com/news/i/3930.html)]]></description>
			<content:encoded><![CDATA[<div>Some of Tiscali's users have been left screaming by a lack of e-mail for a week due to Tiscali's failure to renew a domain name used by some customers- screaming.net. Screaming.net used to provide unmetered Internet access back in dial-up Internet days and was gobbled up by Tiscali through the merger with World Online in 2000.<br />
 <br />
<br />
The users have been affected several times this month by e-mail outages due to the apparent failure of domain renewal however it was thought that before the current problems on the 7th of April that the domain had been renewed.<br />
<br />
<br />
<br />
<a href="http://www.thinkbroadband.com/news/i/3930.html" target="_blank">thinkbroadband :: Tiscali users left screaming by lack of e-mail</a></div>

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			<category domain="http://www.tiscaliuser.net/forums/tiscali-news-announcements/"><![CDATA[Tiscali News & Announcements]]></category>
			<dc:creator>SkyUser</dc:creator>
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