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Fan Relationship Management

email, voice, sms, webFans are different. They're more than just customers. They are advocates and heroes. They are essential to gather but elusive to nail down. That is where we come in. FanMail helps companies find their fans, know their fans and reach their fans with:

For Promoters, Venues & Festivals

email, voice, sms, web You live and breathe event marketing. Ticket sales make you or break you - it's all about getting fans in the door. We get that, and our client's depend on us to help sell out shows in advance, without posting a single press release. How?

  • Enterprise CRM: knowing past attendance and targeting proven customers for specific events
  • ROI tracking: knowing exactly what is driving tickets sales and is not
  • Trigger and Automate: show alerts, pre-sale tickets, cancellations and more

For Labels & Managers

email, voice, sms, web Today's music industry places more responsibility for fan management on record labels and artist managers than ever before. If you manage multiple artists - each with their own brand, timing, touch points and fan engagement strategies - the job of acquiring, developing, retaining and growing fan bases can be a challenge. We can help.

For Websites and Retail

email, voice, sms, webWeb properties and retail business depend upon repeat visitors. When engaging visitors to take action is the goal, outgoing communication becomes mission critical. Small tweaks in design, timing, targeting, and delivery mean big changes to your ROI.

For Publicity and Marketing

email, voice, sms, web Radio listenership is down. Magazine and newspaper readership is down. Which is why it's time publicity and marketing pros rethink old strategies and replace them with new, innovative approaches and tools that cost less and generate a far greater response. Turn to Fanmail to create bold, effective campaigns that generate phenomenal ROI at a fraction of the cost of traditional marketing programs.

For Independent Artists

email, voice, sms, web It used to be that independent artists were the fringe. The Internet has changed everything, with many artists breaking away from major labels to go out on their own. By engaging fans directly, you too can control your own destiny, all while enjoying maximum revenue and profits because you're reaching out to and engaging fans like a pro. FanMail can help with:


Fan-Centric Insights
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