Insights Listing

Managing the Debit Cost

2011-06-28T22:40:05.988Z

Read First Data insights on major trends in European debit, and Managing the Debit Cost.

Understanding Customer Behavior

2011-06-28T22:40:06.079Z

First Data provides insights on understanding customer behavior and buying patters to improve marketing results.

Success Story: First Data Partners with American Dairy Queen Corporation to Deploy an Employee Incentive Solution

2011-11-03T15:08:02.765Z

Success Story: First Data Partners with American Dairy Queen Corporation to Deploy an Employee Incentive Solution

New Opportunities in the Small Business Credit Card Market

2012-01-12T14:52:22.928Z

Not only does the small business credit card market represent a huge and lucrative business, it’s up for grabs like never before. Read First Data’s new Market Insight to learn how to take advantage of the emerging opportunities in this market.

Key Trends In Merchant Security

2012-07-09T19:06:06.237Z

The world of payments is changing at the point-of-sale and beyond. Merchants must now proactively manage vulnerabilities throughout the payment processing sequence. Find out more about the solution to staying ahead of the criminals.

Consumer Online Shopping Fears Study

2012-04-17T16:03:13.483Z

Read the First Data-sponsored Consumer Online Shopping Fears Study focused on consumer attitudes and behaviors.

International Market Insight: How Accepting Cards Can Help Merchants Increase Revenues

2011-06-28T22:40:06.573Z

Accepting payment cards can enable merchants to increase their revenues, reduce cash handling costs and offer a better shopping experience to customers. The rapid growth of electronic payments—especially debit cards—offers major opportunities for merchants, as Amrish Rau, General Manager, First Data India and ICICI Merchant Services, explains in this Market Insight.

Perspective: Technology breathes new life into ATMs

2013-01-02T20:44:04.086Z

New technology gives ATMs new life and provides important opportunities for financial institutions to profoundly change the ATM’s role in customer interactions. Read about four recent technological developments that financial institutions can leverage.

Data Security Quiz

2011-07-29T15:47:42.008Z

Do you know what it takes to protect your business from payment card data breaches and fraud?

Payments 101 White Paper

2011-12-27T22:44:26.070Z

Learn how credit and debit cards work, and how developing a payments strategy can help merchants better plan for the future, keep pace with their competitors, and maximize their financial performance.

eGift White Paper

2011-07-08T19:56:51.544Z

Social networking is enjoying persistent popularity, and businesses are learning how social networks can strengthen their customer relationships. Now there's a new opportunity for businesses to redefine how they do Web-based marketing.

Reducing PCI Scope with Tokenization Webinar Replay

2011-11-02T19:11:08.539Z

In this webinar you will learn how you can shrink your PCI Card Data Environment (CDE) and reduce your PCI compliance effort.

Community Credit

2011-07-08T20:12:28.009Z

Learn why now is the time to establish a profitable presence in the credit card market—and add a catalyst for stronger customer relationships.

Armellini Express Success Story

2011-07-07T19:50:45.125Z

Customer Service Spells Success for Armellini Express and First Data EFS Transportation Services

Internet Banking

2011-07-08T20:49:47.579Z

First Data provides insights on the importance of Internet Banking in customer satisfaction.

Perspective: Secondary Gift Card Markets

2011-06-28T22:40:07.537Z

There are many examples of secondary markets that have developed for consumers to buy and sell pre-owned products. The Internet has helped facilitate growth in this business model and today it’s easy to find sites that specialize in the resale of products such as coins, furniture, and automobiles. Is there an opportunity for gift cards to be sold the same way?

Perspective: Prepaid Expo Slides - Consumer Directed Healthcare

2011-06-28T22:40:07.620Z

First Data’s Joan Christensen spoke on the panel entitled

Nine Ways Financial Institutions Can Improve Data Security and Fraud Management

2011-06-28T22:40:07.710Z

Read First Data’s tips on how financial institutions can better protect customer information and manage fraud.

Credit Card Trends

2011-11-03T15:11:06.689Z

Read this white paper to learn about four important opportunities for innovation and technological advancement in the credit card space.

Perspective: Payments is the Fifth “P” of Marketing

2011-06-28T22:40:07.897Z

Payments make up the fifth “P” of marketing, included in the mix of product, price, promotion and place. After all, businesses can’t make money if they can’t take money.

Mobile Marketing

2011-06-28T22:40:08.010Z

Get First Data insights on how to leverage Mobile Marketing for your business.

Perspective: Making stronger connections with gift card purchasers

2011-06-28T22:40:08.097Z

Gift cards are one of the most popular and desirable gift choices available. Merchants need to stand out from the pack with card designs and features that really connect with consumers. And businesses need a convenient and fast way to order individual or bulk cards. To that end, First Data has entered into an agreement to make the new DimpleDough card management and marketing program available to our gift card clients.

Perspective: Data Security and Fraud Prevention Tips for Merchants

2011-06-28T22:40:08.185Z

Data security is everyone’s job. What can merchants do to increase payment security? Here are a few tips.

Perspective: Data Security is Everyone's Job

2011-06-28T22:40:08.272Z

Whether they are in the front of the house or the back office, everyone who handles customer payment data needs to know how to keep it safe.

Unified Commercial Card Portfolio

2011-11-03T14:58:38.806Z

Read First Data’s new white paper to find out if your institution is ready to take full advantage of a robust commercial card program.

Private Label Credit White Paper

2011-07-08T21:04:14.957Z

Find out about innovative revenue-generating strategies and operational-efficiency recommendations that private label credit issuers can employ to create more profitable card portfolios.

2008 U.S. Gift Card Consumer Insights Survey

2011-06-28T22:40:08.531Z

Read about the First Data U.S. Gift Card Study indentifying gift card trends.

Health Care Payment Reform

2011-06-28T22:40:08.620Z

First Data weighs in on health care reform with a proven model for addressing escalating health care costs.

Reducing eCommerce Fraud Risk

2011-11-02T17:21:12.706Z

Learn about strategies for protecting your online business from the threat of security breaches and consumer fraud.

Consumer Payment Preferences Study

2011-06-28T22:40:08.795Z

Read the First Data-sponsored study on Consumer Payment Preferences for In-Store Purchases.

Holiday Gift Card Forecast

2011-06-28T22:40:08.898Z

First Data shares their holiday gift card predictions in the 2009 Holiday Gift Card Forecast.

LaPaz Case Study

2011-07-07T19:50:44.788Z

An outdated POS system couldn’t handle the restaurant’s needs and required constant maintenance from a provider that charged for every call the owners placed for help. Find out how implementing the POS Restaurant Solution and credit/debit processing improved operations and facilitated new gift card and loyalty programs.

Customer Analytics and Decision Management | First Data

2011-06-28T22:40:09.081Z

First Data integrated customer analytics and decision management platform combining analysis, prediction, strategy and reporting capabilities

Perspective: The Victory of Electronic, the Rebirth of Credit

2011-06-28T22:40:09.212Z

Credit Card Rewards Study

2011-06-28T22:40:09.322Z

Read about the First Data Credit Card Rewards Study focused on credit card rewards programs for Financial Institutions.

ATM ADA Regulations Go Into Effect

2011-06-28T22:40:09.424Z

On March 15, 2011, the Department of Justice’s regulations for the 2010 Standards of the Americans with Disabilities Act (ADA) go into effect. Read the “Summary of New 2010 Americans with Disabilities Act (ADA) ATM Standards” to find out the changes you may need to make to your ATMs to ensure you are able to comply with the 2010 Standards by the March 2012 compliance date.

Perspective: Securing Payment Data

2011-06-28T22:40:09.511Z

First Data’s Craig Tieken discusses the latest technology innovations to help merchants secure payment data.

Perspective: Merchant Benefits of Data Encryption and Tokenization

2011-06-28T22:40:09.604Z

Bruce Dragt addresses some of the risks merchants could face when affected by fraud or a data breach.

Remote Deposit Capture

2011-06-28T22:40:09.711Z

Get First Data insight on Financial Institutions’ need for rethinking Remote Deposit Capture support models.

eCommerce Fraud

2011-11-02T17:33:57.568Z

Fraud techniques are constantly evolving, and new data breaches are reported every day—are your online security practices adapting rapidly enough?

Electronic Pay

2011-06-28T22:40:09.924Z

First Data provides a solution for unbanked employees, compliance and enabling Electronic Pay for all employees.

EFS International Case Study

2011-11-03T15:17:21.651Z

Read First Data’s new success story to learn how this resulted in an immediate sales increase of 30 percent.

Five Steps Towards Effective Fraud Management

2011-07-08T23:29:37.636Z

Learn five key steps that will help merchants design an effective fraud management strategy for their business.

PCI and Handling Sensitive Cardholder Data

2011-06-28T22:40:10.211Z

Get First Data insights on PCI and Handling Sensitive Cardholder Data.

FACTA

2011-06-28T22:40:10.291Z

First Data offers solutions designed to help Financial Institutions comply with FACTA Red Flag Rule guidelines.

Chip-Enabled Mobile Marketing

2011-11-02T17:50:14.624Z

First Data's Jason Dell contributed to this new white paper on mobile marketing from the Smart Card Alliance Payments Council.

First Data’s 2009 Holiday Gift Card Performance Report

2011-11-03T15:19:45.551Z

Read First Data’s 2009 Holiday Gift Card Performance Report.

Perspective: How to Make Gift Cards Special this Holiday Season

2011-06-28T22:40:10.611Z

Holiday shopping season is upon us and it’s time to get your shopping lists together! Consumers will be preparing for holiday shopping while trying to stay on budget. Many struggle with finding the perfect gift that’s affordable, but still meaningful. Gift cards are the perfect solution.

Research for Prepaid Cards in Europe

2011-06-28T22:40:10.689Z

First Data Consumer Research Reveals Key Success Factors for Prepaid Cards in Europe

Hurwitz Mintz Furniture Case Study

2012-03-22T20:37:13.899Z

In the aftermath of Hurricane Katrina, with unprecedented demand for essential furniture, Hurwitz Mintz was forced to rebuild its payment processing infrastructure from the ground up. First Data was on the scene to get the store back in business, ensuring an unmatched experience even during a time of crisis.

Perspective: Fed Study Getting a Lot of Attention

2011-07-14T15:15:36.290Z

Financial Institutions Consumer Loyalty

2011-06-28T22:40:11.008Z

Read the First Data Financial Institutions Consumer Loyalty Study on reward programs.

Fraud and Security FAQ

2011-06-28T22:40:11.118Z

First Data compiled Fraud and Security FAQ to help Merchants spot, reduce and handle suspected fraud.

Perspective: Data Security — Why Tokenization Hasn’t Seen Widespread Market Acceptance

2011-06-28T22:40:11.199Z

A look at the key differences with current token technology, and why merchants have not yet integrated this technology into their POS systems in mass.

Auth Decisioning PLUS

2011-06-28T22:40:11.281Z

First Data Auth Decisioning PLUS helps manage and control risk to protect Financial Institutions and cardholders.

Perspective: Opportunities for Community Banks to Gain and Keep Customers

2011-06-28T22:40:11.384Z

The economic downturn has provided community financial institutions unprecedented opportunities to acquire and retain customers. How can community banks keep customers satisfied and gain new ones – particularly in light of the shaky economy?

Perspective: Understanding the Great Disconnect

2011-06-28T22:40:11.465Z

Both Collection Operations and Credit/Risk teams use the words

TASQ PPI Case Study

2011-11-03T15:22:16.501Z

Read First Data’s latest success story to learn how Payment Processing, Incorporated (PPI) partners with TASQ for the latest in point-of-sale equipment and services.

Perspective: Recognized for Excellence at the 2011 Paybefore Awards

2011-07-14T15:17:46.345Z

Fraud Costs and Trends

2011-06-28T22:40:11.806Z

First Data discusses how a well-designed fraud management program can help protect your customers and improve profitability.

Prepaid Reloadable Card Programs

2011-06-28T22:40:11.919Z

Read First Data's Merchants Prepaid Reloadable Cards Newsletter.

Perspective: STAR Network’s Innovative eCommerce Payment Approach Combines Security and Consumer Confidence

2011-06-28T22:40:12.013Z

The STAR® Online Partner service uniquely leverages the strengths of its key players to meet consumers’ need to pay for their online purchases safely. Consumers have become increasingly comfortable in recent years with PayPal’s ease of use and ability to safeguard their information. Enabling cardholders to link their PayPal® accounts to their STAR debit cards – directly from the financial institution’s Internet banking site – provides our members with additional brand exposure, as well as opportunities for increased revenue and reduced cost.

Perspective: Data Security Standards with Tokenization and Encryption

2011-06-28T22:40:12.119Z

Craig Tieken discusses what payments standards could look like in an encryption and tokenization environment.

eCommerce Growth White Paper

2011-06-28T22:40:12.211Z

As the eCommerce channel continues to grow across geographies and vertical markets, it will soon represent more than 10 percent of total retail sales.

Best-of-breed Payment Services Solutions

2011-11-02T19:00:08.686Z

First Data’s new white paper discusses why best-of-breed payment systems and services may be less costly in the long-run than discount bundled solutions.

Data Encryption

2011-06-28T22:40:12.413Z

First Data delivers an innovative new technology, combining data encryption and tokenization, to increase security and reduce the challenges of PCI DSS compliance.

Electronic Payroll Distribution Benefits Both SavaSeniorCare and Its Employees

2011-12-07T22:24:13.782Z

When SavaSeniorCare turned to ADP and First Data to help it move from traditional paper payroll checks to electronic payroll distribution, it knew the switch could save money, but it also recognized the opportunity to provide a valuable new benefit to many of its employees.

Fast Food Rewards Program Study

2011-06-28T22:40:12.603Z

Read about the First Data Fast Food QSR Rewards Program Study.

Perspective: How Tokenization Reduces PCI Scope and Costs

2011-06-28T22:40:12.686Z

Perspective: Protecting Yourself from Phishing Attempts

2011-07-21T20:56:15.017Z

Protecting Personally Identifiable Information

2011-06-28T22:40:12.876Z

Vantage Magazine, by RSA, discusses the underlying need for better protection of Protecting Personally Identifiable Information (PII).

Electronic Check Processing

2011-06-28T22:40:12.965Z

Get First Data insights on electronic check processing.

Effective ATM Management

2011-06-28T22:40:13.079Z

Read First Data article on Redefining the Case for Effective ATM Management.

Transit Payment Systems: A Case for Open Payments

2011-11-03T15:24:45.785Z

Learn how to transition away from expensive, inflexible proprietary fare systems—improving customer service and freeing up resources

Perspective: Next Generation IP

2011-06-28T22:40:13.249Z

Advancements in eCommerce technology are driving transaction speed and security over the Internet. First Data eCommerce Division Manager Souheil Badran discusses next generation IP technology at the point of sale.

eCommerce Webinar

2011-06-28T22:40:13.342Z

: Learn about the impact of the rapid growth of eCommerce in the retail segment, and the key payment strategies merchants can use to enhance their online services, open new markets and protect the bottom line.

Perspective: Accelerating Mobile Commerce with Trusted Service Management

2011-06-28T22:40:13.510Z

At First Data, we’re working hard to help make Near-Field Communications (NFC)-enabled mobile commerce a reality. Many companies across the payments industry share the vision of an NFC future for commerce and activity in this space seems to be accelerating.

Webinars Have Moved

2011-06-28T22:40:13.611Z

Webinars Have Moved

Contactless Payments

2011-11-03T15:30:34.948Z

The move to contactless payments is gaining momentum. Learn more about the growing trend in Contactless Payments: The

Perspective: Winners in Fourth Annual Paybefore Awards

2011-06-28T22:40:13.808Z

Customer Risk Management

2011-06-28T22:40:13.939Z

First Data One-to-One Customer Risk Management helps minimize losses and maximize returns.

Perspective: Visa’s Tokenization Best Practices Version 1.0

2011-06-28T22:40:14.070Z

A look into the recently released Tokenization Best Practices from Visa.

Perspective: The Technology Behind STAR CertiFlash

2011-06-28T22:40:14.170Z

In this podcast, Nancy Loomis, STAR Director of Product Development, explains the technology behind STAR CertiFlash.

Secure IP

2011-06-28T22:40:14.282Z

First Data insights on reducing costs and increasing customer satisfaction using secure IP-based payment connection network.

Cattaraugus Case Study

2011-06-28T22:40:14.401Z

Cattaraugus County Bank (CCB) is a community bank serving a small customer base with big expectations. When customer demand sent CCB looking to launch a business debit card program, the bank went with its first and only choice, First Data.

TruMark Financial Success Story

2011-08-26T16:01:58.952Z

Learn how First Data helped TruMark Financial realize growth while reducing expenses.

PCI and Handling Sensitive Cardholder Data

2011-06-28T22:40:14.583Z

Get First Data insights on PCI and Handling Sensitive Cardholder Data.

Understanding the Wall Street Reform & Consumer Protection Act

2011-11-02T19:31:20.133Z

Understanding the Wall Street Reform & Consumer Protection Act

Security and the Payments Environment Webinar

2011-11-03T19:15:20.805Z

Listen to a playback of our Security and the Payments Environment webinar to learn more about protecting you and your clients’ data.

Mobile Payment

2011-06-28T22:40:14.842Z

First Data provides insight into Mobile Payment being the payment option of the future.

Personalized Account Statements

2011-06-28T22:40:14.946Z

Read Tim Rosenthal’s views on how businesses can use personalized account statements to build trust with customers and deliver messages.

Easy Payment Solutions

2011-06-28T22:40:15.022Z

Read how First Data's easy payment solutions improved customer check-out experiences.

Perspective: Challenges and Risks in Cross-Border eCommerce Expansion

2011-06-28T22:40:15.106Z

Setting up an international business or cross-border Web is a complex endeavor. Most successful merchants will say it’s worth the effort, but newcomers will face a few challenges.

Perspective: Linking STAR Debit Card Accounts to PayPal

2011-06-28T22:40:15.195Z

First Data recently announced an agreement with PayPal® that allows debit cardholders in the STAR® Network to link their debit cards to PayPal accounts right from their financial institution’s online banking site. This is an industry first and we’re excited to be working with PayPal to help consumers feel more comfortable when they shop online.

Perspective: Challenges and Opportunities of Cross-Border eCommerce

2011-06-28T22:40:15.262Z

As the global eCommerce market continues to expand, merchants are presented with huge revenue and growth opportunities. But until recently, many merchants have relied on a single Web site to serve customers around the world. While many companies still rely on this model, the one-size-fits-all approach is increasingly being displaced by cross-border eCommerce.

Perspective: How Encryption and Tokenization Reduce the Burden of PCI Compliance for Merchants

2011-06-28T22:40:15.341Z

Learn more about how encryption and tokenization diminish both a merchant’s risk of a data breach and burden of PCI DSS compliance.

Merchant Funded Loyalty

2011-07-08T21:00:54.648Z

First Data provides insights on how Merchant-Funded Loyalty Programs can influence customer behavior.

Electronic Invoice Presentment and Payment

2011-06-28T22:40:15.489Z

First Data provides insights on a truly automated Electronic Invoice Presentment and Payment Process.

Bill Payment Trends

2011-06-28T22:40:15.596Z

A First Data take on bill payment trends and planning required to accommodate shifts in consumer behavior.

B2B Payments

2011-06-28T22:40:15.665Z

First Data discusses why B2B payments need a

Perspective: Prepaid Expo Slides – Closed Loop Prepaid

2011-06-28T22:40:15.731Z

First Data’s Michael Hursta spoke on the panel entitled “State of the Market: Closed Loop” at Prepaid Expo 2010 today.

Perspective: Gift Card Exchanges

2011-06-28T22:40:15.811Z

Have you ever received a gift card to a store where you’d never shop? Chances are you have — and if you’re like most people, you may have left the card in a drawer and forgotten about it. Now, there’s an alternative.

Data Security Study

2011-11-22T16:13:07.648Z

The National Retail Federation, the world's largest retail trade organization, and First Data Corporation released results from a research study of data security and fraud prevention strategies practiced at small to mid-sized retailers.

Associated Bank Case Study

2011-06-28T22:40:15.967Z

RSA provides bank partners with a dedicated sales force and end-to-end merchant processing services that enable them to take full advantage of this market while keeping costs low and eliminating risk.

Success Stories: First Data Partners with Minnesota, South Carolina and Connecticut

2011-11-03T20:38:15.738Z

Three new Success Stories highlight how First Data partners with state government agencies to help them save money and provide better service to their residents.

PSCU Member Forum

2011-06-28T22:40:16.215Z

Read Michael Capellas’ Executive Keynote at the PSCU Member Forum.

Using Payment Cards for Lower Cost, More Secure Government Funds Disbursement

2011-11-03T20:47:25.977Z

Primer on Data Security Technologies

2011-07-08T20:37:45.180Z

Solutions like end-to-end encryption and tokenization can help merchants go beyond the current requirements of PCI, solving for many vulnerabilities in the payments processing chain. Learn more about the technologies behind encryption and tokenization.

Debit Card Rewards Study

2011-06-28T22:40:16.446Z

Read about the First Data Debit Card Rewards Study focused on debit card rewards for Financial Institutions.

Data Compromise

2011-11-03T20:51:10.956Z

When it comes to data breaches, the question may not be “if” your organization will become a target; the question may more likely be “when?” Prepare yourself by reading Don't Wait for a Data Compromise.

General Purpose Reloadable Card Program

2011-06-28T22:40:16.594Z

Get First Data insights on selecting a secure and compliant General Purpose Reloadable Card Program.

Perspective: Foreign Shopper Confusion and Dissatisfaction

2011-06-28T22:40:16.680Z

Trying to do my part to improve the state of the economy, I went to the mall to treat myself to some new clothing and jewelry. As I waited in line to pay for my purchase, a woman in front of me with limited knowledge of English asked me the cost of the item she had in hand. I thought that she couldn’t read the price ticket so I rattled off the price. She apologized and said she could read the tag but didn’t know if it was a

Point of Sale

2011-06-28T22:40:16.769Z

First Data explores the question: Will today’s point of sale satisfy tomorrow’s retail customers?

Ace Mart Case Study

2012-03-22T20:41:05.094Z

Ace Mart restaurant sought a more efficient checkout process that not only benefited customers, but also their bottom line.

Fraud Trends 2010

2011-11-03T20:56:40.319Z

Fraud Trends 2010 gives you the information you need to stay a step ahead of cybercriminals

Mobile Payments

2011-06-28T22:40:17.131Z

Read First Data insights on additional innovations in the Mobile Payments arena.

Perspective: Defining Tokenization

2011-06-28T22:40:17.195Z

Bruce Dragt outlines a glossary of terms that differentiate encryption from tokenization and data substitution.

Debit Card Rewards Program Study

2011-06-28T22:40:17.284Z

Read about the First Data Specialty Debit Card Rewards Program Study focused on rewards programs with Financial Institutions.

New Technologies in Fraud Prevention

2011-06-28T22:40:17.428Z

Read First Data's analysis which provides New Technologies in Fraud Prevention.

Data Security Made Simple

2011-06-28T22:40:17.520Z

Understanding the new complexities of data security is no longer so complex -- read First Data's Data Security Made Simple.

Mobile and Internet Payments

2011-06-28T22:40:17.591Z

Read First Data advice on how to drive prepaid revenues through Mobile and Internet Payments.

Survive the Financial Crisis

2011-06-28T22:40:17.690Z

Read First Data suggestions to help survive the financial crisis, while keeping future success in mind.

Perspective: Beyond the Punch Card—Loyalty Programs for Small Businesses

2011-06-28T22:40:17.786Z

Many small businesses think loyalty programs that don’t involve a punch card are out of their reach. The truth is that electronic loyalty programs are within the reach of many small businesses.

Fast Food Rewards Programs

2011-06-28T22:40:17.858Z

Read about a First Data Fast Food Rewards Program Study focused on rewards programs with Financial Institutions.

FirstBank Case Study

2011-11-02T19:38:26.833Z

When Firstbank Corporation, with more than 40 community banking locations in central Michigan, began experiencing an increase in debit card fraud, it turned to First Data for help—and the results have been dramatic.

Perspective: Thoughts and Hopes for 2011

2011-06-28T22:40:18.028Z

Tim Horton talks about what is in store in 2011 for data security.

Perspective: A Tailored Approach to Encryption

2011-06-28T22:40:18.109Z

Why is it essential for service providers to tailor their encryption solutions for merchants’ individual needs and requirements? Tim Horton answers.

Perspective: First Data and Employees Step Up to Help Haiti Earthquake Victims

2011-07-08T19:09:22.504Z

First Data and its employees made significant efforts to help the victims in Haiti after the devastating earthquake that hit the country earlier this year. Learn more about what we've done and how our contributions are helping the recovery process.

Gift Card Consumer Insights Study

2011-06-28T22:40:18.273Z

First Data's Canada Gift Card Consumer Insights Study which identifies consumer trends, needs and preferences.

Preventing Chargebacks

2011-06-28T22:40:18.344Z

First Data provides 14 Tips to Preventing Chargebacks.

Contactless Payment Solutions

2011-06-28T22:40:18.431Z

Read First Data's discover how pushes the mobile commerce evolution through contactless payment solutions.

Outsourcing

2011-06-28T22:40:18.505Z

First Data brings outsourcing to the table in light of current economic conditions.

Dynamic Currency Conversion

2011-06-28T22:40:18.590Z

Get First Data insights on how Dynamic Currency Conversion can increase revenue and improve customer satisfaction.

Industry Analyst Day

2011-06-28T22:40:18.675Z

First Data Industry Analyst Day hosts a discussion of industry and market trends.

Gift Card Marketing Guide

2011-06-28T22:40:18.748Z

Read First Data's Gift Card Marketing Guide best practices.

Perspective: Mobile Payments are Coming and First Data is Helping Ready our Clients with the Trusted Service Manager Solution

2011-07-14T15:18:53.134Z

Working with SK C&C, we've built the First Data TSM as a service model. This service paves the way to large-scale mCommerce enablement of NFC devices for issuers, merchants, mobile network operators and consumers.

Merchant Data Security Tips

2011-06-28T22:40:18.936Z

Read First Data’s suggestions for maintaining the security of cardholder data.

New Internal Revenue Code

2012-11-05T20:01:18.475Z

Section 6050W of the Internal Revenue Code containing new transaction reporting and withholding requirements impacts merchant transactions beginning January 1, 2011.

Rethinking the Case for Hosted IVR

2011-06-28T22:40:19.171Z

First Data provides insight into why it's time to begin rethinking the case for hosted IVR.

ATM Outsourcing

2011-06-28T22:40:19.251Z

First Data ATM Outsourcing allows Financial Institutions to upgrade to the latest ATM technologies.

Insights for Difficult Economic Times

2011-06-28T22:40:19.325Z

First Data talked to three prospering national Financial Institution leaders and acquired insights for difficult economic times.

FACTA: Regulatory Compliance

2011-06-28T22:40:19.423Z

Get First Data insight on FACTA and how to turn regulatory compliance into business growth.

Grocery Rewards Program Study

2011-06-28T22:40:19.494Z

Read about the First Data Consumer Loyalty Grocery Rewards Program Study.

Nevada DMV Case Study

2011-11-02T15:52:15.934Z

Smart solutions gave the Nevada DMV the ability to offer drivers a choice of payment options that included debit cards, credit cards and electronic checks, or E-checks.

Purchase Cards

2011-06-28T22:40:19.679Z

First Data insights on how Corporate Purchase Cards are a catalyst for growth in B2B eCommerce.

Goldbergs Case Study

2011-06-28T22:40:19.751Z

Learn how First Data’s payment processing solutions have made Goldberg’s Bagel Company & Deli more efficient than ever, with thousands of dollars in direct cost savings, faster funding for card payments, reporting that saves both time and money, and rapid transactions that keep customers coming back.

Perspective: Bricks and Clicks—Adding eCommerce to Help Smaller Businesses Grow

2011-06-28T22:40:19.821Z

The ability to accept payments online can help a merchant of any size extend its customer base across the country and around the world. The convenience of online shopping continues to attract consumers to the Web, and many businesses find eCommerce capabilities helps attract new customers, build customer loyalty and drive repeat business.

Retail Rewards Programs Study

2011-06-28T22:40:19.914Z

Read about the First Data Financial Institutions Consumer Loyalty Study on Retail Rewards Programs.

GenY WP

2011-11-03T20:54:44.303Z

Tapping Into Gen Y: Nine Ways takes an in-depth look at the lucrative group that financial institutions can't afford to ignore -- Generation Y.

National Grocers Association NGA

2011-06-28T22:40:20.065Z

Read Michael Capellas’ thoughts on the economy as shared at the National Grocers Association (NGA) convention.

Credit CARD Act of 2009

2011-06-28T22:40:20.146Z

First Data provides a high-level overview of the Credit CARD Act of 2009.

New Service Provides Second Layer of Security for Merchants

2011-06-28T22:40:20.222Z

First Data and RSA are launching a new security service to help merchants reduce the risks and costs associated with the theft of payment card data. First Data CEO Michael Capellas speaks to Fox Business on the company's new service for safer online shopping.

Perspective: The Fed Said, And The Future Impact on Payments

2011-07-14T15:19:39.107Z

The Good Dog Company Atlanta Finds the Trick for Getting to Know Customers

2011-08-26T18:33:41.014Z

The Good Dog Company wanted a POS system to support sales, inventory and customer service goals without requiring significant learning curve. Find out what the owner implemented that has her spending less time on technology and reporting, and more time getting to know her customers' needs.

Midas Case Study

2011-06-28T22:40:20.475Z

Max Auto Supply, the largest Midas International franchisee in the United States, had a difficult-to-manage gift certificate program in place. The company was convinced they needed to explore alternatives, focusing on a fully integrated gift card system from First Data.

Perspective: EMV and Tokenization – Complementary Solutions to Data Security Problems

2011-06-28T22:40:20.563Z

A discussion on EMV and tokenization and the different data security problems they solve.

Marketing Through Tokenization Market Insight

2011-07-08T23:29:36.995Z

Learn how merchants can use non-sensitive tokenized data in their back-end business operations to develop innovative marketing campaigns, create customer loyalty programs, conduct business data analysis, and even assist with loss prevention.

Specialty Retail Rewards Program Study

2011-06-28T22:40:20.703Z

Read about a First Data Specialty Retail Rewards Program Study focused on rewards programs with Financial Institutions.

Perspective: TransArmor — it’s Live and Available

2011-11-02T18:44:16.657Z

Tim Horton discusses the formal launch of the TransArmor Solution.

ATM Advertising

2011-06-28T22:40:20.874Z

Read about the Case for ATM Advertising: An International Perspective.

Coffee Shop Rewards Programs

2011-06-28T22:40:20.959Z

Read about the First Data Consumer Loyalty Rewards Study on rewards programs for coffee shops.

Perspective: Data Security — The Importance of Tokenization

2011-06-28T22:40:21.126Z

The first of a three-part series discussing tokenization and what it means for the market and First Data’s TransArmor solution.

Mobile Account Management

2011-06-28T22:40:21.851Z

Get First Data insights on the first steps for Mobile Account Management.

Perspective: First Data and Cold Stone Creamery put the "social" back in ice cream socials

2011-11-03T20:59:38.151Z

First Data launches its eGift Social solution for merchants looking to reach their customers through social networks. Cold Stone Creamery is the first merchant to use the product by offering virtual gifting via Facebook. Consumers can send their friends and loved ones a Cold Stone treat using Facebook and recipients can redeem the gift at any participating Cold Stone Creamery location.

Wall Street Title X Reform Act Webinar Replay

2011-11-02T17:56:24.137Z

First Data invites you to view a replay of our recent webinar discussing the Durbin provision of the Wall Street Reform Act.

Perspective: Processors Connect the Dots for Payments Growth

2011-06-28T22:40:22.101Z

Prepaid Incentive Card White Paper

2011-12-27T22:25:55.817Z

Learn how to improve the results of traditional direct marketing programs by enhancing them with prepaid incentive cards.

Credit Card Solution

2011-06-28T22:40:22.293Z

First Data offers comprehensive Credit Card Solution for Community Financial Institutions.

Grow Collections Reduce Costs

2011-07-08T20:09:03.649Z

First Data examines how strategic Predictive Analytics is key to growing collections and reducing costs.

IRS Merchants' Transactions Reporting

2011-11-03T21:03:34.851Z

Read a First Data update on IRS Merchants’ Transactions Reporting Requirements.

Perspective: Souheil Badran on Shop.org

2011-06-28T22:40:22.558Z

Souheil Badran Talks about alternative payments, security and global expansion in a new Shop.org blog post.

Perspective: Data Security — The Impact of Tokenization on Merchants’ Business

2011-06-28T22:40:22.643Z

The last of a three-part series focusing on tokenization; an exploration of the true impact of tokenization for merchants when executed correctly.

Cross Border eCommerce

2011-06-28T22:40:22.722Z

Get First Data insights on what merchants need to know about Cross-Border eCommerce.

Where Security Fits In The Payments Processing Chain

2011-11-03T21:05:44.903Z

Thieves have become adept at exploiting numerous vulnerabilities in the consumer-merchant-acquirer payment processing chain to gain access to this information.

Kenneths Salon Case Study

2012-03-30T16:34:11.624Z

Kenneth's Hair Salons & Day Spa's processing system needed a makeover to offer faster transaction times, less input error, and reduced bad debt expense.

Paperless Pay

2011-06-28T22:40:22.970Z

First Data discusses the benefits of paperless pay and the strategy of successful implementation.

Perspective: Layered Security at the Point of Sale

2011-06-28T22:40:23.058Z

First Data has teamed up with RSA, the Security Division of EMC, to launch the First Data Secure Transaction Management service, a layered security solution that will eliminate the need for merchants to store payment card numbers at the point of sale. Eliminating storage could dramatically decrease the cost and complexity of complying with the Payment Card Industry Data Security Standard (PCI DSS).

Grow Market-Share

2011-06-28T22:40:23.129Z

Read five tips from First Data to help community Financial Institutions grow market-share.

Auth Decisioning

2011-06-28T22:40:23.224Z

First Data Auth Decisioning suite helps manage and control risk to protect Financial Institutions and cardholders.

Payments 101 Webinar

2011-07-11T14:49:56.867Z

First Data invites you to join us at 1:00 ET on Tuesday, November 16, for a complimentary Webinar hosted by Steve Mathison, Vice President, Product Family Manager.

Mobile Commerce Management

2011-06-28T22:40:23.360Z

Read First Data insights on Mobile TSM and how it will accelerate mobile commerce management.

Perspective: Small Business Week 2010—A Salute to Small Business

2011-06-28T22:40:23.455Z

In honor of Small Business Week (May 23–29, 2010), First Data is featuring “Perspectives” postings for small business.

DNB Case Study

2011-11-03T21:09:53.175Z

DNB First and Its Customers Rely on First Data for Service and Security

Payment Card Industry Data Security

2011-06-28T22:40:23.594Z

First Data provides what your card acceptance system needs comply to Payment Card Industry Data Security.

Exploring the Payments Value Chain An International Perspective

2011-06-28T22:40:23.694Z

First Data provides insight into the Payments Value Chain.

Perspective: Tokens – Their Value Inside and Outside of a Merchant’s Systems

2011-06-28T22:40:23.761Z

Tim Horton dispels some misconceptions about tokens.

Outsourcing to Boost Liquidity

2011-06-28T22:40:23.833Z

First Data Head of Financial Institutions provides advice on Outsourcing to Boost Liquidity.

BrandsMart Case Study

2011-07-08T21:46:51.146Z

Learn how First Data successfully customized and integrated both its TeleCheck ECA and Dynamic Currency Conversion services to work with existing BrandsMart systems.

Credit Card Rewards Program Study

2011-06-28T22:40:24.014Z

Read about the First Data Credit Card Rewards Program Study focused on rewards programs with Financial Institutions.

Gift Card Marketing Ideas

2011-06-28T22:40:24.104Z

Read about First Data's Nine Gift Card Marketing Ideas for Navigating 2009.

Perspective: Online Risk Management

2011-06-28T22:40:24.213Z

Managing risk for your online business can be approached in many different ways, and different philosophies can affect the relative success of various fraud and security protocols you use.

Perspective: Five Gift Card Marketing Ideas for the Holidays

2011-06-28T22:40:24.287Z

Decreases in consumer spending continue to pose a challenge to merchants, and although gift and spending cards remain popular with consumers, many program managers have watched gift card activations decline over the past year. Here are a few tips to help you get the most out of your gift card program through the holiday season.

Growth of General Purpose Prepaid Cards

2011-06-28T22:40:24.383Z

Read First Data insights on the growth of general purpose prepaid cards.

Implementing Tokenization White Paper

2011-11-02T19:20:54.542Z

A surprisingly simple service-based approach makes implementing end-to-end encryption and tokenization in your payment environment simpler than you might think.

E-checks

2011-06-28T22:40:24.534Z

Get First Data insights on Increasing Online Checkouts with E-checks.

Perspective: Card Data Security Transformed – Insight into Secure Payment Services

2011-06-28T22:40:24.621Z

Insight into a Security Brief on Secure Payment Services written by RSA, our partner on TransArmor, in collaboration with First Data, Visa and RSA.

2010 First Half Gift Card Performance

2011-11-03T21:13:32.025Z

Following a positive 2009 holiday performance, U.S. merchant branded gift card sales continued to gain traction in the first half of 2010.

Future Consumer Payment Preference Study

2011-06-28T22:40:24.787Z

Read the First Data-sponsored study on Future Consumer Payment Preference.

Increasing Revenue and Decreasing Cost at the Point of Sale An International Perspective

2011-06-28T22:40:24.862Z

First Data shares insights into Increasing Revenue and Decreasing Cost at the Point of Sale: An International Perspective.

Financial Institutions Rewards

2011-06-28T22:40:24.941Z

Read about the First Data Financial Institutions Rewards Program Study focused on rewards programs with Financial Institutions.

The Path to Compliance: Selecting Another PIN Debit Network

2011-06-28T22:40:25.029Z

The Durbin amendment of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (DFA) is causing tremendous upheaval in the electronic payments industry. The law calls for the U.S. Federal Reserve Board (FRB) to develop regulatory provisions that affect debit interchange rates, debit network processing, and merchant payment acceptance options. These dramatic changes will impact the business of every issuer of debit cards.

QSR Consumer Diary Study

2011-06-28T22:40:25.102Z

Read the First Data Fast Food QSR Consumer Diary Study.

RAMCO Success Story

2011-11-02T18:26:51.796Z

RAMCO Inc found a processor that could lower expenses and understands convenience-store point-of-sale operations.

ATM Program Recommendations

2011-06-28T22:40:25.279Z

First Data ATM Program Recommendations: rethinking ATM strategy and moving toward exciting new technologies.

Specialty Rewards Program Study

2011-06-28T22:40:25.357Z

Read about a First Data Specialty Rewards Program Study focused on rewards programs with Financial Institutions.

Perspective: New Security Technologies and Their Impact on the Industry

2011-06-28T22:40:25.459Z

A look at what encryption and tokenization will mean for payments industry security standards.

First Data and STAR help JM Associates FCU keep growing

2011-07-07T19:50:43.082Z

Associates Federal Credit Union (JMAFCU) holds $80 million in assets and operates only a handful of branches, it serves a membership that’s spread out across the country. Find out how First Data and STAR support JMAFCU’s growth with innovative solutions and superior customer service.

New York State Restaurant Association Case Study

2011-06-28T22:40:25.628Z

New York State Restaurant Association (NYSRA) was looking to offer its statewide members better card processing options while also creating a revenue stream for the Assocation. Find out how First Data's Merchant Referral Partnership program delivered exactly what they needed.

Innovations in Payments

2011-06-28T22:40:25.710Z

First Data Innovations in Payments allows merchants to provide customer convenience and choice while controlling costs.

Perspective: What Do Consumers Really Think About Debit Rewards? And What Can You Do About It?

2011-07-28T20:25:21.516Z

Consumers are increasingly choosing debit over credit. Many members of Generation Y have always used debit cards–39 percent of Gen Yers use their card at least 15 times each month, according to Aité Group’s 2009 report Engaging GenY: Cultivating a New Generation of Banking Customers–and other consumers are making the transition as a way to re-structure how they control their spending. Are you making that switch worth their while?

Implementing Tokenization Webinar

2011-06-28T22:40:25.875Z

Hear experts discuss how a service-based model for payment security using end-to-end encryption and tokenization can truly be straightforward and painless to implement.

Mobile Commerce

2011-06-28T22:40:25.987Z

Get First Data insights on the risks and opportunities in a mobile commerce economy.

One Time Card STAR CertiFlash White paper

2011-11-02T16:44:57.549Z

Learn about a new debit payment solution that builds upon current contactless chip technologies and utilizes one-time card number technology to solve the fraud issues that EMV was created to tackle—and without imposing prohibitive conversion costs on FIs and merchants.

Perspective: Are You Ready For A Channel Shift In Prepaid?

2011-06-28T22:40:26.221Z

Global eCommerce White Paper

2011-07-11T23:20:27.828Z

Global payment acceptance can be a potentially complex issue for merchants, but fortunately, there are tactics for simplifying the process of accepting payments from customers around the world. This paper discusses the key factors a retailer should consider in evaluating which type of payment service provider can best meet its needs in helping to reduce the challenges of global eCommerce.

Rebirth of Credit—Minus the Debt

2011-08-03T16:01:07.847Z

Since the beginning of 2011, consumers have begun to spend using their credit cards again. First Data industry figures show that in February 2011, credit card dollar volume year-over-year growth surpassed that of signature or PIN debit for the first time in over two years. Read this executive summary of a recent First Data Advisors Analysis to learn more about this trend and its implications for financial institutions.

How Much Do You Know About Fraud?

2011-06-28T22:40:26.494Z

Do you know what it takes to protect your financial institution from ACH fraud, malware, and more? Take a short quiz to test your fraud knowledge and learn ways to prevent fraud before it happens or detect it quickly if it does.

Benefits of Accepting Contactless Payments

2011-07-08T23:29:36.714Z

Millions of consumers are now equipped with contactless-enabled debit cards, credit cards and other contactless payment devices, and adoption is likely to grow rapidly with the emergence of mobile phone-based NFC (near-field communication) payments. Learn how contactless payments are advantageous to both consumers and merchants.

Meeting the Needs of the New Financial Consumer: A Snapshot of Six Customer Segments

2011-06-28T22:40:26.657Z

How can financial institutions best meet the needs of a diverse and evolving consumer base? To find out, First Data and Market Strategies International jointly conducted a survey of 2,000 U.S. consumers. The “New Consumer and Financial Behavior” study looked at consumers’ attitudes, behaviors, desires and technology adoption. The results revealed six distinct consumer segments, providing financial institutions with valuable insights into opportunities and challenges associated with different types of customers. Learn more.

Proven Best Practices for a Successful Credit Portfolio Conversion

2011-07-08T00:24:56.868Z

For a variety of reasons, a credit portfolio owner may consider converting its accounts from one processing system to another. A credit portfolio data conversion is a complex undertaking with many detailed parameters, and it has the potential to be disruptive to the business if not done right. Learn best practices that can (and should) be applied in any conversion situation, regardless of the size of the portfolio or the vendor that is engaged to do the work.

2010 Consumer Insights Gift Card Survey Results

2011-07-08T23:29:36.394Z

First Data has conducted a Gift Card Consumer Insights Study in the U.S. since 2001 to identify market and consumer gift card trends. In 2008 we began conducting the survey annually in Canada and in 2010 we performed the study in the U.K. and Germany. Our 2010 study contains insights into the popularity of gift cards, gift card purchaser preferences, reloading, e-gift (i.e., virtual) gift cards, gift card malls, and much more.

Sharp Electronics Corporation Finds a Unique Way to Increase Sales

2011-10-24T20:39:03.888Z

Tony Titone, Senior Product Marketing Manager for Sharp Electronics Corporation, was seeking a way to increase cash register product sales by both convincing retailer buyers to stock the product and increasing consumer interest. Find out what he did to set his product apart from the competition and give his customers a tangible value when selecting Sharp Electronics.

Banking On Debit Card Loyalty Proves The Perfect Program For American State Bank

2011-07-11T23:18:05.094Z

From its humble beginnings in 1948, American State Bank is now a leader in personal and business banking, with $2.5 billion in assets and 37 locations in 21 West Texas communities. However, when an existing debit card loyalty program proved less than robust, the bank sought to reward customers by converting to a superior program.

FD Advisory Grocery Industry Analysis

2011-06-28T22:40:27.095Z

Grocery merchants are still feeling the effects of the dramatic change in consumer behavior caused by the recession, the credit crisis and the sluggish post-recession recovery. Read this executive summary of a recent First Data Advisors Analysis to learn more about trends in grocery average tickets.

Perspective: Google Wallet—Enabling Consumers to Tap, Pay and Save with their Phones

2011-07-14T15:20:33.045Z

Prepaid Cards Sweeten Invitation to Shop

2011-07-12T00:03:39.897Z

First Data Releases May 2011 SpendTrend®

2011-07-12T15:46:13.003Z

The Impact of the Economy on Consumer Behavior

2012-01-08T15:27:03.870Z

Consumer Adoption and Usage of Banking Technology

2012-01-08T15:27:50.099Z

How Financial Institutions Can Build Customer Relationships for Long-Term Success

2012-01-08T15:25:58.014Z

How Cards Can Offer Consumers More Than Cash

2011-07-12T00:03:38.367Z

Mobile Wallets: Banks Top Cards in Trust Survey

2011-07-14T15:23:24.063Z

A Leading International Logistics Company Increases Sales Volume Without Expending Payments Management Resources

2011-08-26T16:05:31.900Z

Legislative Update: Final Durbin Amendment Regulations

2011-07-14T18:59:26.498Z

What to Do Next: A Post-Durbin Checklist for Financial Institutions

2011-07-21T20:30:19.028Z

International Market Insight: How to Increase Card Usage at the Point of Sale

2011-07-20T09:05:55.432Z

Perspective: The Rebirth of Credit – Minus the Debt

2011-07-25T20:18:44.302Z

How Mobile Vouchers are Transforming Mobile Marketing

2011-07-25T23:04:30.010Z

Which Mobile Payment Technology is Best for Banks?

2011-08-03T16:00:15.872Z

International Market Insight: Why Consumers Should Use Cards at the Point of Sale

2011-08-09T16:16:12.535Z

What You Need to Know Before Choosing an Alternative Network

2011-08-18T20:44:59.550Z

Secrets to Gift Card Success

2012-11-05T18:18:33.181Z

Perspective: 2011 Prepaid Midyear Gift Card Performance Update

2011-09-07T17:19:30.300Z

2011 Prepaid Midyear Gift Card Performance Update

2011-09-07T21:20:13.752Z

International Consumers Payments

2011-11-01T16:20:35.446Z

Perspective: Google Wallet Begins Roll Out to Sprint Nexus S 4G Phones

2011-09-19T20:44:54.694Z

Seven Ways Financial Institutions Can Maximize Profitability

2012-07-26T17:56:02.914Z

Durbin To-Do’s for Smaller Financial Institutions

2011-09-26T20:35:10.628Z

Mastering Form 1099-K: Merchant Strategies to Benefit from the New IRS Reporting Requirements

2011-11-14T14:43:09.423Z

Perspective: With A Tip Of Our Hat To Tradition—First Data Advisors 2011 Holiday Prepaid Closed Loop Forecast

2011-12-05T20:18:09.386Z

Meeting Today’s Customer Needs with Internet Banking

2012-07-26T17:54:35.482Z

Evolving Options for ATM Outsourcing: Pooling Can Keep Your Channel Competitive

2011-11-04T22:21:09.613Z

Google Wallet Success Stories

2011-11-22T16:13:40.602Z

Merchants Join the Mobile Payment Revolution

International Market Insight: eCommerce in India

2011-10-24T21:21:54.991Z

Cross Keys Bank Saves Money and Resources

2011-10-28T17:21:30.101Z

Redefining Network Value When Choosing a Debit Network

2011-11-04T22:17:46.362Z

EMV in the U.S.: Putting It into Perspective for Merchants and Financial Institutions

2011-11-21T18:38:39.324Z

Young Entrepreneurs Marketplace

2011-11-28T20:58:12.177Z

Perspective: IRS 1099-K "Transitional Relief" Offers Backup Withholding Breather to Impacted Merchants

2011-11-28T22:28:32.452Z

Binding Corporate Rules: Not for the Faint-hearted

2011-11-29T17:43:07.208Z

Consumer Payment Insights - Consumers Going Mobile

2011-12-02T15:31:55.831Z

2011 U.S. Consumer Gift Card Market

2011-12-06T21:12:03.997Z

Perspective: The Tide Has Turned—Discretionary Spending Returns On Thanksgiving Thursday and Black Friday

2011-12-05T20:43:58.204Z

Four Evolving Fraud Threats You Cannot Afford to Ignore in 2012

2011-12-12T17:35:33.827Z

The Face of Gift Card Consumers: Meeting the Needs of Five Consumer Segments

2012-05-14T23:06:40.018Z

Inside the Mobile Wallet: What It Means for Merchants and Card Issuers

2012-01-10T21:59:15.004Z

Electronic Checks: The Low-Risk, Low-Cost Way to Accept Online Payment

2012-01-18T16:16:31.422Z

Universal Commerce: A Seamless, Personalized Purchase Experience for Today's Connected Consumers

2012-02-14T19:51:08.917Z

Perspective: Welcome to Universal Commerce

2012-11-28T16:26:38.834Z

Perspective: Welcome to Universal Commerce

2013-02-01T20:57:22.303Z

Perspective: Consumer Experience with Daily Deals

2012-01-30T20:16:16.870Z

First Data's STAR CertiFlash Transaction Solution Delivers More Than Fraud Protection

2012-05-17T15:21:12.247Z

Perspective: Gift Cards – Past, Present and Future

2012-02-14T17:27:23.280Z

What Merchants and FIs Need to Know About EMV

2012-02-02T19:59:54.778Z

Perspective: Consumer Insights Drive Merchant Success with Prepaid Gift Card Programs

2012-02-08T22:49:56.798Z

Improving the Value and Performance of Online Offers

2012-02-07T16:50:27.815Z

In-Store Electronic Checks: Safe, Fast, and Low Cost

2012-02-15T16:47:51.182Z

Tokenization and eCommerce: Using Multi-Pay Tokens to Reduce Security Risks and PCI Costs

2012-02-20T02:55:53.855Z

Simple Strategies for Enhancing eCommerce Profitability

2012-02-22T00:07:03.485Z

Perspective: New OfferWise Solution Streamlines the Offer Redemption Process at the Point of Sale

2012-02-28T18:20:44.968Z

Perspective: The Evolution of Gift Card Strategy

2012-03-07T20:50:57.353Z

Five Ways to Reduce eCommerce Costs

2012-04-13T13:55:29.977Z

Perspective: IRS Gives Ground to Business Concerns on 1099-K Reporting

2012-03-07T21:05:57.254Z

What Data Thieves Don’t Want You to Know: The Facts About Encryption and Tokenization

2012-03-05T17:56:40.968Z

Perspective: Getting a Taste of Universal Commerce at SXSW

2012-03-09T16:04:18.335Z

Merchant Options for Lowering Payment Costs

2012-03-14T13:46:42.738Z

Financial Institutions: Know Your Customers

2012-03-23T14:05:02.424Z

International Market Insight: eCommerce Accelerates During Downturn

2012-04-03T16:03:31.307Z

Perspective: First Data Wins Three Best-in-Class Categories at 2012 Paybefore Awards

2012-04-09T21:32:13.474Z

Eight Tips for Reducing Fraud and Bolstering Data Security

2012-04-13T14:09:16.213Z

Gaining a Competitive Advantage with Dynamic Currency Conversion

2012-04-27T15:59:39.763Z

Boost Customer Loyalty and Reduce Costs with ACH Payments

2012-09-14T16:25:02.800Z

Shell Oil Company Increases Revenue and Builds Customer Loyalty With the Shell Saver Card

2012-05-03T21:04:15.428Z

Sodexo Adds Value for Clients Through an Innovative Prepaid Card Program

2012-05-07T17:18:32.190Z

Using Daily Deals to Attract New Customers

2012-05-07T23:26:42.710Z

Perspective: A Better Measure of Consumer Spending Patterns: First Data’s SpendTrend Macro

2012-05-14T20:47:45.327Z

Perspective: National Small Business Week 2012

2012-05-18T16:45:38.024Z

Perspective: Universal Commerce, The Key to Achieving Stronger Consumer Connections

2012-05-21T20:59:16.716Z

The Continuing Evolution of Consumer Privacy Regulations

2012-05-21T14:02:31.998Z

Glossary of Payments Industry Terms

2012-05-21T14:07:23.224Z

Perspective: Prepaid Gift Card Programs Drive New and Ongoing Success

2012-05-22T14:08:26.207Z

Perspective: The Layered Data Security Approach to Protecting End-to-End Payment Operations

2012-05-23T14:22:22.195Z

Perspective: How Merchants Get In Step with the Mobile Movement

2012-05-24T13:44:39.376Z

Perspective: Small Businesses Join the Mobile Revolution by Accepting Google Wallet

2012-05-25T14:02:24.739Z

Data-Driven Strategies for Increasing FI Revenue

2012-09-14T16:19:08.721Z

EMV and Encryption + Tokenization: A Layered Approach to Security

2012-06-04T13:16:20.123Z

Perspective: Chip and PIN Standard a Critical Step Toward Lower Fraud, Better Consumer Experience

2012-06-04T19:42:19.699Z

Perspective: Take a New Approach to Merchant Funded Loyalty

2012-06-04T19:30:20.537Z

One Good Deal Deserves Another: Innovations in Offer Redemption

2012-06-05T17:21:21.640Z

Innovative Payment Acceptance Solutions Help The AA Stay Competitive

2012-11-02T20:44:44.361Z

Innovative Payment Acceptance Solutions Help The AA Stay Competitive

“Yes, We Accept Checks!”

2012-06-12T20:50:53.578Z

Perspective: First Data Wins Best Prepaid Consumer Program at Prepaid Awards Canada

2012-06-14T20:38:55.988Z

Fact or Fiction: Data Security and Universal Commerce

2012-06-19T16:24:00.005Z

Perspective: OfferWise Continues to Build Momentum Enabling Universal Commerce for all Offer Publishers and Merchants

2012-06-18T22:06:00.714Z

Understanding the Value of Tokens

2012-06-20T21:51:18.624Z

Fusion Group Looks to First Data for End-to-End Transaction Support

2012-11-02T20:42:39.410Z

Fusion Group Looks to First Data for End-to-End Transaction Support

Universal Commerce: Adapting to the Power of Smart Devices

2012-07-23T22:20:47.799Z

Perspective: New PCI Rapid Comply Solution Helps Merchants Achieve and Maintain PCI Compliance

2012-06-27T18:45:52.082Z

Infographic: Smartphones Rule as Shopping Tools

2013-03-06T21:22:40.675Z

NOCO Energy Corp. Experiences “Best Sales Year Ever” with Global Gateway e4

2012-07-10T19:10:56.255Z

Fusion Group Looks to First Data for End-to-End Transaction Support

Counting on Innovation

2012-07-17T18:49:02.340Z

Bank of the West "Goes to First Data First"

2012-07-24T23:58:18.937Z

Going Beyond Redemption: Closing the Loop with Card-Linked Offers

2012-09-14T16:23:09.316Z

EMV in the USA: Best Practices and Lessons Learned

2012-07-25T15:26:16.061Z

The Members Group Provides Real-Time Fraud Detection With First Data's SpendTrend Insights

2012-07-24T23:56:39.543Z

What’s in Your e-Wallet? Smart Phones Integrate Customer Banking Experience

2012-08-02T15:58:16.757Z

McAlister's Deli Finds the Right Partnership with First Data

2012-08-09T16:01:33.575Z

Infographic: Mobile Security and the Road to Universal Commerce Adoption

2013-03-06T21:21:22.970Z

Universal Commerce: Understanding What Consumers Really Want

2012-08-15T01:32:03.466Z

Perspective: Shaping the Future of Universal Commerce with First Data’s Trusted Service Manager Solution

2012-08-16T19:19:40.291Z

Perspective: July—The End Of The Summer Slump?

2012-08-20T15:23:40.445Z

Gift Card Opportunities in Latin America

2012-09-14T16:22:01.317Z

Perspective: Insight Into Consumer Attitudes Toward Mobile, Shopping and Data Security

2012-08-22T15:57:43.891Z

Perspective: Connecting Commerce With Community

2012-08-24T13:00:56.808Z

First Data Plots Personal Financial Management Service

2012-09-14T16:24:03.020Z

Perspective: Universal Commerce - What Drives Online and Offline Convergence?

2012-08-30T15:41:51.338Z

Take Your ATM Program to the Next Level

2012-09-14T16:21:00.312Z

Perspective: Smartphones Change Everything

2012-09-04T18:34:41.257Z

Perspective: Celebrating Colorado’s Young Entrepreneurs

2012-09-07T19:39:30.623Z

Infographic: Privacy – A Question of Balance

2013-03-06T21:20:12.396Z

How Merchant Cash Advances Can Boost Retention and Profits for FIs

2012-09-11T13:19:39.862Z

Infographic: The Tale of a Modern Shopper

2013-03-06T21:18:49.490Z

Perspective: Insights on Culture Preferences of Gift Giving in Latin America

2012-09-11T21:17:00.162Z

Around the Globe: Universal Commerce in Action (a First Data eBook)

2012-12-17T23:06:02.035Z

Invigorate Your Mobile Commerce Strategy with Low-Cost Payment Steering

2012-09-13T20:39:14.240Z

Perspective: First Data Sponsors Sporting Events to Show Support for Local Communities

2012-09-19T16:49:19.658Z

Perspective: Pros and Cons of Gift Cards as a Gift Giving Option in Latin America

2012-09-24T19:15:11.870Z

Perspective: Meeting Consumer Expectations in the Age of Universal Commerce

2012-09-27T15:39:14.059Z

Perspective: Personalization of Gift Cards Matters in Latin America

2012-10-01T20:21:44.270Z

The Universal Commerce Innovation Exchange Presents a Discussion of Online-Offline Convergence

2012-12-04T21:54:36.001Z

Perspective: Staying Competitive in an Evolving ATM Landscape

2012-10-03T19:20:51.553Z

Perspective: Pizza at the Touch of a Single Button

2012-10-04T15:05:10.499Z

Perspective: Invigorate Your Mobile Commerce Strategy with ACH

2012-10-05T16:09:29.137Z

Perspective: Six Keys to a Successful Latin American Prepaid Program

2012-10-08T20:55:59.944Z

Perspective: Smartphones Change How Consumers Shop

2012-10-10T17:06:51.327Z

Perspective: It’s Not Your Father’s Mobile Banking App

2012-10-11T19:07:26.008Z

Perspective: Environmental Sustainability Is Good Business

2012-10-12T20:27:44.049Z

Perspective: Online Shopping Habits of Latin American Consumers in Early Expansion Period

2012-10-15T20:28:17.444Z

Perspective: Consumers Want Convenience, Relevance, and Control

2012-10-17T17:11:46.487Z

Perspective: Run Out of the Hottest Jeans?

2012-10-18T17:39:52.527Z

Perspective: Merchant Cash Advances Can Help Financial Institutions Boost Profits and Retention

2012-10-19T14:11:03.303Z

Insights Landing

2012-10-23T14:50:41.420Z

Our experts offer points of view on various topics to help you navigate today’s ever-changing technology and the future of payments.

Perspective: How Merchant Cash Advances Work

2012-10-24T18:59:45.451Z

Perspective: He’s Leaving Without Paying His Tab!

2012-10-25T15:02:09.225Z

2012 First Data Prepaid Employee Incentive Card Study

2012-10-25T17:34:19.948Z

Trends and Opportunities in Financial Institution Loyalty

2012-10-25T17:41:06.804Z

Perspective: Market Potential of Merchant Cash Advances Provides Opportunity for Financial Institutions

2012-10-29T16:51:42.920Z

Perspective: Enhance Business Incentives Programs with Prepaid Gift Cards

2012-10-30T20:24:08.356Z

Perspective: Eight Things to Look for in a Merchant Cash Advance Provider

2012-10-30T22:32:55.698Z

Perspective: Discount Redemption Made Easy

2012-10-31T16:46:47.793Z

Perspective: A Customer Learns about Your Towel Sale by Taking a Picture

2012-11-01T19:38:10.963Z

Elite Pubs Switches to First Data for Reliable Service and Increased Savings

2012-11-02T22:38:50.546Z

Elite Pubs Switches to First Data for Reliable Service and Increased Savings

Perspective: ‘One-Stop Shop’ Developer Portal Powers uCommerce

2012-11-02T20:42:56.928Z

Perspective: How Merchant Cash Advances Differ From Loans

2012-11-05T17:34:41.082Z

Reaping the Rewards of PFM

2012-12-17T22:59:31.245Z

Perspective: Hurricane Sandy and Pre-holiday Spending

2012-11-09T19:27:29.759Z

Perspective: ATM Program Innovations Can Help Differentiate Your Business

2012-11-12T18:47:10.986Z

Perspective: Implications of Online-Offline Convergence

2012-11-12T18:55:38.025Z

Perspective: Transparency, Privacy and Security Matter

2012-11-12T19:36:46.781Z

Perspective: Social Networking + Payments = A Smart Solution

2012-11-12T20:05:13.435Z

Perspective: A More Strategic Rewards Program

2012-11-15T15:49:21.263Z

Infographic: Smartphone Card Reader vs. Wireless Terminal

2013-03-06T21:17:32.222Z

Who will use Rapid Connect, what do they do, and why are they important?

2012-11-16T20:49:38.242Z

Perspectives: Mobile Shopping For the Holidays

2012-11-20T16:25:09.957Z

Gift Card Purchases Moving Beyond Special Occasions

2012-11-26T15:21:43.107Z

Perspective: Relevancy of Traditional Channels in the Era of Online-Offline Convergence

2012-11-27T15:49:27.157Z

Perspective: Connected Consumers Buy More

2012-11-29T15:07:59.645Z

Perspective: Black Friday Puts Retailers in the Black

2012-11-29T17:27:05.086Z

Perspective: Role of Traditional POS in the Era of Online-Offline Convergence

2012-11-29T19:13:26.769Z

2012 U.S. Consumer Gift Card Market

2012-12-03T04:53:01.523Z

Perspective: Consumers on the Tradeoff Between Convenience and Privacy

2012-12-03T16:29:27.160Z

Perspective: The Employee Incentive Card Market

2012-12-04T22:06:52.291Z

Solving Fraudulent Redemption: A Simple Solution for Coupons, Daily Deals and Other Promotions

2012-12-05T15:22:15.736Z

Preparing Your Card Business for the Future

2012-12-05T23:02:07.542Z

Perspective: Consumers Know They Want Ease-of-use, Security, and Reliability

2012-12-06T15:37:33.005Z

Perspective: New Consumer Insight Study Shows Prepaid Gift Cards are Still Gold

2012-12-06T15:46:08.097Z

Perspective: Accurate, Consistent Customer Data is Critical

2012-12-10T18:53:17.009Z

Perspective: Spending Growth and the Holidays

2012-12-11T19:54:42.357Z

Perspective: A Wallet in a Phone and a Cloud

2012-12-13T14:53:30.104Z

NIH Federal Credit Union Improves Image and Bottom Line with First Data's ATM Outsourcing

2012-12-18T22:45:09.195Z

Transforming the Customer Experience: The Promise of Mobile Wallets

2013-04-16T15:20:52.073Z

Perspective: How Consumer Behaviors are Shaping the Future of Commerce

2012-12-18T14:40:53.422Z

Perspective: Grocery Coupons for the New Millennium

2012-12-20T14:54:04.384Z

Perspective: Bringing a Print Catalog to Life

2012-12-27T14:47:48.195Z

Perspective: Huntington Bank and SunTrust Bank Excel in Customer Service

2012-12-27T15:56:53.027Z

Case Study: Point B Brings Out the Best in First Data

2012-12-28T19:56:52.394Z

Perspective: Creating customer-focused solutions

2013-01-03T15:28:03.006Z

Perspective: Gift Card Trends within a Stable Industry

2013-01-04T15:17:42.431Z

Perspective: The Changing Card Issuing Business

2013-01-07T17:30:47.729Z

Perspective: Social Networks and the Future of Commerce

2013-01-08T14:52:12.281Z

Perspective: The Promoise of Mobile Wallets

2013-01-09T15:00:10.875Z

FDMS Helps GB Liners Improve Payment Processing Costs, Capabilities and Security

2013-01-09T22:26:38.392Z

FDMS Helps GB Liners Improve Payment Processing Costs, Capabilities and Security

Perspective: Consumer Spending Takes a Big Step Back

2013-01-10T17:22:44.944Z

Deeper Customer Engagement Through Gamification and Gift Cards

2013-01-13T17:26:39.934Z

Perspective: Understanding the Moving Parts of Payment Cards

2013-01-14T16:17:46.700Z

Perspective: Key Insights from Discussion on Online-Offline Convergence

2013-01-15T14:47:49.486Z

Perspective: Payments are Essential but Alone not Sufficient for Mobile Wallet Success

2013-01-16T14:52:09.078Z

Perspective: The State of Loyalty Programs of Financial Institutions

2013-01-17T14:41:19.436Z

Perspective: Gift Card Buyers Go Straight to the Source

2013-01-18T14:46:16.617Z

Pilot or Progress: Exploring the Possibility of Bank-Initiated Mobile Payment Solutions

2013-01-20T20:00:06.198Z

Perspective: Not All Parts of the Card Business is Created Equal

2013-01-21T17:39:24.585Z

Perspective: Deeper Engagement Through Gamification and Gift Cards

2013-01-22T14:43:44.666Z

Serving Unbanked and Underbanked Consumers

2013-01-22T16:12:22.588Z

Perspective: Consistent User Experience is Key to Mobile Wallets

2013-01-23T14:41:14.755Z

Perspective: How Loyalty Programs Have Evolved

2013-01-24T14:48:46.809Z

Perspective: Exploring the Possibility of Bank-Initiated Mobile Payment Solutions

2013-01-28T14:46:31.589Z

Perspective: Outsourcing Segments of Your Card Operation

2013-01-28T16:48:30.921Z

Perspective: Gamification as an Alternative to Diminishing Traditional Methods

2013-01-28T21:29:53.458Z

Perspective: Pros and Cons of NFC-Based Wallets with an Onboard Secure Element

2013-01-29T21:38:52.081Z

Perspective: First Data and Partners Win Six Paybefore Awards

2013-01-31T19:44:24.823Z

Infographic: Mobile Tipping Point

2013-03-06T21:31:06.683Z

Perspective: Mobile Payments Marketplace in EMEA

2013-02-04T15:15:44.827Z

Perspective: Thinking Through a Transition to Outsourcing: FI Perspectives

2013-02-04T18:03:01.497Z

Perspective: How Principles of Gamification Apply to Gift Card Programs

2013-02-05T14:54:29.721Z

Cold Stone Creamery, Inc. Expands Sales and Brand with First Data's Gift Card Solutions

2013-02-04T21:19:05.785Z

Cold Stone Creamery, Inc. Expands Sales and Brand with First Data's Gift Card Solutions

Perspective: Pros and Cons of NFC-Based Wallet Storing Credentials in the Cloud

2013-02-06T15:24:53.372Z

Perspective: The Emergence of the Next-Generation Merchant Funded Loyalty Program

2013-02-06T23:50:21.255Z

Infographic: Savvy Shoppers Seek Value

2013-03-06T21:43:36.873Z

Perspective: Mobile Payments Challenges Facing Financial Institutions

2013-02-08T23:31:19.178Z

Perspective: Preparing Your Card Business for the Future

2013-02-11T15:35:23.876Z

Perspective: Pros and Cons of 2D Barcode or QR Code Mobile Wallets

2013-02-12T18:37:59.806Z

Perspective: Elements to Gamify a Gift Card Program

2013-02-13T22:54:16.827Z

The Mobile Wallet: It’s Not Just About Payments

2013-02-14T15:57:32.256Z

Perspective: Four Strategies for Increased Share in a Flat Prepaid Incentive Card Market

2013-02-14T19:29:56.828Z

Perspective: Overcoming Fiscal Cliff Fear

2013-02-15T18:19:57.239Z

Perspective: Potential Mobile Payment Options for Financial Institutions

2013-02-15T22:47:25.180Z

No Boundaries: How Universal Commerce is Changing the Future of Banking

2013-02-18T21:41:31.532Z

Perspective: Risks and Benefits of Integrated Gamification Programs

2013-02-19T14:45:51.485Z

Perspective: Strategies for Financial Institutions to Get Started with Mobile Wallets

2013-02-20T03:31:04.253Z

Infographic: Top Reasons Plastic Beats Paper - Publisher

2013-03-07T18:43:12.065Z

Infographic: Top Reasons Plastic Beats Paper - Merchant

2013-02-20T22:08:19.716Z

Prepaid Consumer Insights Study – Mexico

2013-02-22T15:38:43.297Z

Perspective: Pros and Cons of Building a Partnership Ecosystem

2013-02-22T23:38:51.081Z

Perspective: Foursquare Specials for Credit Cards Now Enabled by First Data OfferWise℠

2013-03-05T18:07:57.510Z

Perspective: Partnering with the Right Merchant Funded Loyalty Program Vendor

2013-02-27T20:21:53.415Z

Perspective: Strategies for Success in a Future Growth Market of Prepaid Incentive Cards

2013-02-28T20:22:49.050Z

Perspective: Pros and Cons of Interim Approach to Entering Mobile Payments Market

2013-03-04T14:30:31.084Z

Perspective: Taking Loyalty Programs up a Notch with Relationship Programs

2013-03-06T23:36:40.723Z

Perspective: First Data and Partners Win Best-in-Category at Paybefore Awards

2013-03-08T14:58:34.332Z

Top Five Reasons to Outsource Your ATM Program

2013-03-11T13:48:42.184Z

Perspective: Universal Commerce and its Relevance to Loyalty Programs

2013-03-12T19:31:41.115Z

ManpowerGroup Achieves 44% Direct Mail Response Using First Data's Incentive-To-Action (ITA) Solution

2013-03-13T14:25:04.273Z

Cold Stone Creamery, Inc. Expands Sales and Brand with First Data's Gift Card Solutions

Perspective: Consumers Hold Tight to Paychecks in February

2013-03-13T16:45:43.855Z

Perspective: Considerations for Financial Institution Success in Mobile Payments

2013-03-13T19:04:04.184Z

Shore Up Your Cyber Defenses Against These Emerging Threats

2013-03-15T16:36:21.959Z

Improving Bill Pay: A Win-Win for Financial Institutions and Consumers

2013-03-15T16:40:11.882Z

Perspective: The Relevance of Digital Wallets to the Future of Card Loyalty Programs

2013-03-20T19:38:51.565Z

Infographic: Consumers' Great Expectations

2013-04-10T21:43:29.065Z

Perspective: Seven Tips for Building a Great Gift Card Program

2013-04-09T00:42:22.561Z

Perspective: Earlier Easter Holiday and Deferred Tax Refunds Boost Spending in March

2013-04-10T14:28:12.228Z

The Affordable Care Act: States & Health Insurance Exchanges

2013-04-15T20:41:12.692Z

Perspective: VisionPLUS® Flex Lowers the Total Cost of Ownership and Increases Speed to Market for Financial Institutions with a Growing International Footprint

2013-04-18T14:08:03.192Z

Five RFP Best Practices for Government Agencies

2013-04-18T16:33:53.993Z

Using Prepaid Cards to Enhance Direct Marketing Success

2013-04-24T14:54:47.417Z

Perspective: The Future of Retail is Going Beyond the Transaction

2013-04-25T16:20:52.191Z

Infographic: Small Merchants and eCommerce

2013-05-03T21:50:25.053Z

Infographic: Small Merchants and uCommerce

2013-05-07T19:33:13.097Z

Perspective: Bratislava City Card Wins Best-In-Category at Paybefore Awards Europe

2013-05-01T21:33:33.709Z

Infographic: Small Merchants and Mobile

2013-05-07T19:40:15.321Z

Infographic: Small Merchant Marketing and Payments

2013-05-07T19:45:35.568Z

Outsourcing for Innovation

2013-05-06T21:30:17.118Z

Best Practices for Eliminating Paper Paychecks

2013-05-06T21:37:58.786Z

Perspective: Temps Rise, Gas Prices Fall in April

2013-05-09T15:51:45.830Z

Perspective: Building a Statewide Health Insurance Exchange is a Challenging Task

2013-05-13T14:56:53.744Z

Perspective: How Important Is It to Choose the Right Health Insurance Partner?

2013-05-15T14:27:18.269Z

Perspective: Boost Your Direct Marketing Success with Prepaid Incentive Cards

2013-05-15T16:05:58.762Z