Flight Blog

United Airlines vs. musicians, round two: Bass Guitar

Joe Murphy — Mon, 09 Nov 2009 17:38:38 +0000

Here’s a tale of how United Airlines made a passenger take apart their bass guitar before boarding. After I checked in today at the airport I asked the attendant if I might have received the upgrade i asked for. Instead of just a simple no, I was suddenly told that the Bass Guitar on my [...]

A horrible experience flying with Delta Airlines and traveling with a pet:

Joe Murphy — Thu, 17 Sep 2009 13:50:54 +0000

This story of a horrible Delta Airlines experience, in which Delta actually lies to a passenger so they can look like they’re in the right, comes from a reader (of course, this is assuming the reader’s story is true): I booked a flight from SFO to Dublin, Ireland by way of Atlanta on Delta. I spoke [...]

Kayak’s got a flight + hotel-search app for the iphone, and it’s pretty good

Joe Murphy — Wed, 02 Sep 2009 14:01:42 +0000

I’m trying out Kayak’s iphone app for flight + hotel searches. It’s easy to use — I’m pretty fast with a regular web browser, and things usually take longer to do on the iphone than they do with the non-iphone web. Not Kayak. I’ve been using Bing Travel (formerly Farecast) for most of my cheap-flight and [...]

Awesome: Passenger fixes the airplane he’s flying on

Joe Murphy — Tue, 01 Sep 2009 14:47:54 +0000

Here’s a can-do tale of awesome from the BBC: Passenger fixes faulty airliner: Passengers on Thomas Cook flight TCX9641 from Menorca were told to expect an eight-hour wait while an engineer was flown out from the UK. One passenger then identified himself as a qualified aircraft engineer and offered to try to remedy the fault. He was successful, [...]

Like complaining? Twitter, Facebook have a place for you.

Joe Murphy — Sun, 30 Aug 2009 18:04:26 +0000

From Reuters’ article, Frustrated tweets new headache for airlines: …airlines are discovering that fuming passengers who have been stranded, delayed or just plain piqued are increasingly letting their undiluted rage fly around the Internet, often from the confines of their cramped airplane seat. Twitter and other fast-growing social networking websites like Facebook and YouTube have sprung [...]

File this one under United Airlines Complaints: United Breaks Guitars music video

Joe Murphy — Fri, 10 Jul 2009 23:29:27 +0000

File this one under United Airlines Complaints: United Breaks Guitars music video:

An American Airlines flight horror story: Three bags lost in two months

Joe Murphy — Tue, 02 Jun 2009 14:26:15 +0000

This American Airlines horror story comes courtesy of the comments on the (quite active) American Airlines complaint thread here: As of last night, American Airlines has managed to lose my bag for the third time in 2 months! Twice in 2 weeks!! Counter people at airport don’t try to help you. They barely even look at [...]

The Unofficial Air Nippon Complaint Thread

Joe Murphy — Wed, 22 Apr 2009 04:15:16 +0000

Had a bad time flying on Air Nippon? Something go wrong traveling on this Japanese airline? Share your story of woe here.

Southwest Airlines Rapping Flight Attendant video

Joe Murphy — Tue, 24 Mar 2009 18:35:07 +0000

“I need a little audience participation, otherwise this is not going over well.” The Southwest Airlines Rapping Flight Attendant video:

The United Airlines “TRIP FROM HELL”

Joe Murphy — Sun, 15 Mar 2009 21:50:19 +0000

Note: the following came to me via email. Read with standard “hey, email forward” glasses on. I checked snopes to see if they had anything on this, they didn’t. “REALITY” TRAVEL OPTIONS by UNITED (Not yet trademarked, but soon to show true colors!) This is a reference to my Portland (PDX) to Buenos Aires (EZE) trip, beginning [...]