Forrester Content & Collaboration

Good Collaboration Planning Will Outlast A Downturn, Don't Cut Here

Mon, 22 Dec 2008 19:00:00 GMT

Rob Koplowitz warns against cutting funding for planning and strategy in an economic downturn. Keep in mind that, while the recession dominates the current business conversation, strategy decisions transcend the short term - your company will have to stick with them for the long haul.

Business Intelligence Belt Tightening In A Tough Economic Climate

Mon, 22 Dec 2008 19:00:00 GMT

More and more we're seeing smart enterprises turn to Business Intelligence (BI) as a corporate asset to help them prevail through the tough economic times. Boris Evelson recommends taking a specific targeted approach to scaling back BI to help your company do more with less rather than employing whole-sale cutbacks.

How Cloud Computing Can Lower Your Project Costs

Mon, 22 Dec 2008 19:00:00 GMT

Cloud Computing can help your organization lower project outlays by skirting the sunk costs that accompany on-premise project implementations - costs associated with infrastructure, licensing and labor. Ted Schadler recommends some key vendors and applications for Cloud Computing.

A Strategic Approach To Conquering Information Overload

Mon, 22 Dec 2008 19:00:00 GMT

With so much information being created every day in the business world, it's small wonder that many enterprises are finding it difficult to process and absorb everything. Leslie Owens provides some current best practices for dealing with this problem and points to some vendors that can help your organization cope with Information Overload.

Hot, Flat, Crowded, and Scared

Wed, 31 Dec 2008 19:00:00 GMT

Connie recently read Thomas Friedman's book Hot, Flat, And Crowded, and she shares her reaction to the book, as well as her take on the book's implications for information and knowledge management professionals.

Why Workers Use Consumer Tools for Work

Wed, 31 Dec 2008 19:00:00 GMT

Matt's podcast explores why knowledge workers avail themselves of consumer technologies in the workplace, and discusses the challenges and benefits of this phenomenon as they apply to information and knowledge management pros.

Books, Blogs and Brainstorms

Mon, 7 Jul 2008 19:00:00 GMT

In this podcast, Leslie offers suggestions for reading material related to search and taxonomy, as well as other KM-related topics including Groundswell.

Estimating The Costs Of Your BI Initiatives

Mon, 9 Feb 2009 19:00:00 GMT

Boris looks at a variety of the potential costs built into business intelligence, to see if they fit the "eighty-twenty" rule. This podcast expands on Boris's February 3, 2009 post on the Forrester Blog for Information and Knowledge Management Professionals.

The Use of Text Analytics To Mine Unstructured Content

Wed, 18 Feb 2009 19:00:00 GMT

In this podcast, Leslie sheds light on the tools and resources available to analyze and classify "unstructured text," such as emails or survey documents. These tools could yield solutions to business problems as an add-on for business intelligence tools, or for customer relationship management.

US Telecommuting Forecast

Tue, 17 Feb 2009 19:00:00 GMT

Ted looks at trends in telecommuting, forecasting out to 2016, and expands on the shifts in corporate culture and work-life balance taking place every day as a result of this phenomenon.

Forrester Wave Data Warehousing Platforms Key Takeaways

Wed, 18 Feb 2009 19:00:00 GMT

Jim discusses the results of his recent Forrester Wave, starting with his finding that data warehousing solutions need to be increasingly scalable, affordable, and flexible.

How To Gauge Your MDM Maturity

Fri, 27 Feb 2009 19:00:00 GMT

In this podcast, principal analyst Rob Karel discusses assessing the level of your enterprise's master data management (MDM) maturity against Forrester's model and gives tips on how to strategize with that assessment in hand.

Information Management Trends To Watch In 2009

Tue, 24 Mar 2009 19:00:00 GMT

In this podcast, research director Matt Brown discusses 5 key trends that Forrester believes will have a significant impact on information management in 2009, including the rise of cloud computing services and what's going to happen to social software and Web 2.0 this year.

Rise Of The Machine (Translations)

Tue, 12 May 2009 19:00:00 GMT

There has been a recent increase in the use of computers to translate information from one human language to another. In this podcast, Senior Analyst Tim Walters discusses the reasons for this boom in machine translation, how the two main types of machine translation work, and the business uses for it.

Hosted Archiving Solutions For International Compliance

Tue, 12 May 2009 19:00:00 GMT

In a variety of vertical markets, firms have increased adoption of hosted message archiving to effectivle achieve compliance objectives. In this podcast, Senior Analyst Brian Hill interviews Greg Drazenovic of Canaccord - a finance and brokerage firm based in Canada but spanning four countries - about the compliance challenges Canaccord faces, and how it chose the right hosted message archiving solution to address those challenges.

Five Questions For WCM Selection

Tue, 12 May 2009 19:00:00 GMT

Web content management is no longer just about managing content and many companies are upgrading from first generation to second generation WCM software to take advantage of the multitude of new features for delivering content to consumers. Every website is different and not everyone needs the same features. In this podcast, Senior Analyst Stephen Powers discusses the most important factors - such as the audience of the website and the customization required from the product - to consider when selecting a second generation WCM vendor and product .

Content Services Become A Reality

Tue, 12 May 2009 19:00:00 GMT

Rob discusses the difference between content management and content services in this podcast. Content services are a means of managing the kind of content that has traditionally resisted management-things like email. Content services are growing in capability, stemming from concerns ranging from privacy laws to organizational continuity.

Are You Ready For The Impact of Informal Learning?

Tue, 12 May 2009 19:00:00 GMT

There is a disconnect between corporate learning and the availability and maturity of Enterprise 2.0 and social media tools in the workplace. The changing workforce demographic trends, and new shift towards collaborative tools and employee-generated content will change the way learning at work is done. In this podcast, Claire explains the growing importance of informal learning in light of these changes.

Imagine There's No Paper, It's Easy If You Try

Tue, 12 May 2009 19:00:00 GMT

The Forrester Wave: Collaboration Platforms, Q3 2009 Follow-Up

Wed, 30 Sep 2009 19:00:00 GMT

In this podcast, Forrester Principal Analyst Rob Koplowitz discusses several talking points from the recently published vendor evaluation "The Forrester Wave: Collaboration Platforms, Q3 2009." These include the definition of collaboration platforms, how the vendor landscape has changed, and the collaboration between collaboration and social software.

Four Myths That Disable Your Intranet

Sun, 30 Aug 2009 19:00:00 GMT

In this podcast, Forrester Senior Analyst Tim Walters, Ph.D. discusses how intranets "don't get no respect" despite being so important to employee productivity. Tim explains the four stages of Forrester's intranet maturity model and continues to describe four myths that hinder company intranets' growth to more mature stages, offering alternative viewpoints to help information and knowledge management professionals to overcome these myths.

Videoconferencing Heats Up

Fri, 16 Oct 2009 19:00:00 GMT

This podcast cover's Cisco's recent acquisition of Tandberg and what it means for Cisco moving forward. The podcast also covers different forms of Web conferencing from Telepresence to single computer HD conferencing. The podcast concludes with expectations for the market and advice for companies who are considering video conferencing.

Build Or Buy Haunts Content Management

Tue, 02 Dec 2009 19:00:00 GMT

Though there is a good deal of Forrester research addressing the question of whether to build or buy an enterprise content management system, most of it dates to the beginning of the decade. Tim takes a fresh look at this ECM issue in his "ghoulishly" themed podcast.

Talking Points From The Collaboration Platforms Wave

Tue, 02 Dec 2009 19:00:00 GMT

Following up on an earlier podcast, Rob goes a bit deeper into the details and issues he confronted while working on the Collaboration Platforms Wave. He discusses changes in the vendors and platform capabilities since earlier Waves were published.

Microsoft Pitches Message Archiving To The Masses

Tue, 02 Dec 2009 19:00:00 GMT

Brian discusses how Microsoft has added message archiving functions to its Exchange 2010 offering -- and the implications of this addition for both message archiving vendors and user organizations.

What Knowledge Managers Can Learn From Libraries

Thu, 31 Dec 2009 19:00:00 GMT

In this podcast, Leslie explains the evolution of academic libraries in light of changing technology. Then, she details what corporate knowledge managers can take away from these academic strategies.

Microsoft Pursues Records Management For The Masses

Tue, 2 Feb 2010 19:00:00 GMT

In this podcast, Forrester Senior Analyst Brian W. Hill discusses using Microsoft SharePoint? for records management (RM), covering topics such as adoption, how well SharePoint? stacks up against other RM offerings, and vendors that deploy their RM solutions in conjunction with SharePoint?

Three Features Of Tomorrow's Information Workplace

Fri, 26 Feb 2010 19:00:00 GMT

Three Features Of Tomorrow's Information Workplace Summary: Tim discusses the current state of the information workplace and asks some incisive questions about where the future lies.