When you buy a product, what are the expectation you should be having? An awesome user experience using the product. When I decided to go for wireless mouse in 2008, I bought those cheap mouse, ranging from RM40~RM60. After the few months usage, it fails. That was when I rant it to Jason not long ago. He told me to go straight for the best. It shall last me few years. I took his advice and opted for the Logitech Anywhere MX. The one with the dark field where it can go through the glass and yet still functioning.

It comes with the USB Unifying port. Logitech decided to consolidate all their devices into one receiver, rather than having different receiver for different devices. It was a noble idea. In fact, I very much agree to it given that the USB ports on the notebook not enough. Last year, the USB Unifying receiver start to giving me some problem. Unable to detect all sort. I gave up and change to another Unifying receiver which I had at home. A secondary receiver for my wireless keyboard also from Logitech.

Towards end of last year, the second started to fail. Left with no choice, I got to go search for replacement. It was pleasant to see that the Logitech online store do sell the USB Unifying Receiver. To my dismay, it was only available in the US region. Thus I called up the Sales Office in Malaysia.

Logi Computer Peripherals
(Malaysia) Sdn Bhd A-F-02A, First Floor
Perdana View Condominium
Jalan PJU 8/1, Bandar
Damansara Perdana
47820 Petaling Jaya, Selangor,
Malaysia

Again, it let me to disappointment where there is no one picking up. Kind of a letdown. I resorted back to the online support and finally after a few weeks of waiting, the support team reverted telling me I should be getting a replacement for my USB Unifying receiver. Thanks to Woah for the support. I believe this should be because the mouse I am using comes with 3 years warranty? The UPS parcel was sent out all the way from Taiwan. Wow…!

My question to Logitech would be why we can’t get it in Malaysia when the company direction is to promote Unifying and Harmony to consumer market? Being in a principal company myself, I do understand that we need to have a certain market coverage before able to bring in the replacement. Since most of the devices are powered with Unifying, I believe it should do just to bring the USB receiver for the replacement market. Unless judging from the sales point of view, if everyone go for the USB replacement, what will happen to the new devices? Sales will be definitely affected one way or the other.

This leads me to believe that Logitech as a global company believes that a good customer care. Especially from a consumer point of view.

If anyone from the Logitech reading this, please take it as a letter of recommendation to Woah [Incident: 111224-002943]

Thanks!

Selamat Dating? Or Selamat Datang? LOL.

Selamat Dating!

Could they also been using Google Translate just how our Malaysia government agency do?

Being absent minded, I mistaken my watch for the keys. Only after I closed the main door I realized that I need to check my pockets. To my horror, the keys wasn’t there. No where to go, I quickly tweet about it. That’s my first reaction. Nothing much I can do about. I called my friend, who I passed a set of spare keys to. My call to him went to voice mail. *gasp*

Kopi O from @titbiz

Now this scare the shit out of me. What am I going to do? Tried to call him again. Texted him. Waited for a while before I ring up @Youtiup. He came over laughing finding it too funny. He called his wife, @titbiz and it was fun watching a helpless chap getting nowhere. @potatoe came later and took a photo, as seems I was jailed behind bar.

An Animal Captive

This ordeal completely gave me a solution to the situation I am locked in by myself. I guess, thats the peril of staying alone. Well, I can’t just put another set of spare keys inside my car. It’s too dangerous and inviting for a burgarly.

Finally, Leroy came back just to save me from the helpless situation. At least looking at the bright side, he wasn’t outstation or traveling oversea. In the end, I guess I need another set of spare keys to be kept by another friend.

Locked Out

Locked In

Meanwhile Cisco was bullish with their FCoE. It is true that eventually these customers will convert to FCoE but majority still skeptical and rather wait after all the money they have invested in for the FiberChannel.

My former employer was reluctant to play the Cisco game due to the minimal margin they can benefit from when compares to what Bay Network then Nortel now Avaya could offers. Eventually all will move Cisco because of the major piece of pie is there. Who can deny that? If I am not mistaken, my former employer finally obtained the Silver Partner qualification after few years. Yes. During my stint there, they totally ignorance and now, they have to bite the bullet. No doubt that they need to spend extra to maintain these CCIE, CCNA or what so ever, but in the longer run will benefit the company as a whole.

However, no matters how one have been enjoying the margin they used to make, these people need to get themselves a wake up call. They can no longer enjoying comfortably what they are enjoying now. This is due to the globalization. Information is easily available. Sourcing for items has become so easy.

If last time one used to make 30% margin, they now ought to live with 10% or even 5%. No one shall be enjoying that unless you are living in a closed market country like Myanmar?

In 2012, I will be making my thirty mark soon in nine months time. I don’t know what come over me but i had a feeling. Something came over me and I had a pondering time. I looked back at my life. Sort of a flashback of my life but not that significant as I was facing the life and death situation.

It was somewhat how I felt. People come to this Earth to do their things before their time has up. What are the lasting contribution one has to make for the next generation. Deep inside me I was feeling a little uneasy.

Then I began to ponder about those people around me. People that was once in my life. Now, they are no longer. Either by my wrong doings or how I mistreated them. There are times in my life that I was such a mean person. A bad crooked person. We make mistakes. I did.

To come out with reasons to justify my actions was very simple. Just pass the bucket to others. This should not be the case. I am truly blessed with these people coming into my life. Short it was but they were the smaller force that shaped who I am today.

I admit there were ups and downs in our walks together. The bittersweet memories that we shared together. I thanked for your presence in my life. Even we aren’t talking anymore, I wished all the best for you.

Yours Sincerely, Dale

January holds the turning point in me. First I moved to new house. Great neighborhood. By October, got to know some awesome neighbors who willing to cook you a meal whenever he is available. Where to find! I was also changing my job after 5years with former company. It felt good when finally walk out from the comfort zone. The new territory was scary but it worth the try. It wasn’t a good choice to jump into a Singaporean company but indeed it was a blessing n disguise when I joined a MNC in July.

February was the Chinese New Year. Not long after that I had a major accident. A victim of careless driving and surprisingly Snoopy was caring enough to understand. Nothing happened much in these few months until May.

Snoopy was giving both of us a chance in March. To date we are going strong. <3. Work was getting stale and was hunting for jobs. It seems that period was the lowest period in my life. By end of June, I left that Singaporean company. Glad I was enjoying my mid year holiday too.

I joined the Netherlands company in July. What can I say. First of all, the shocking experience when in a MNC. The differences in culture and management. Great company, nice lot and awesome colleagues. I love it here. I guess I will enjoy the stay here.

I had great time this 2011. I see many of my brothers got hitched. Daniel, Jerald, Mex and Darren. I am truly happy for them. Some was a proposal to his gf and I am glad I was there to make an impact. To me, life is short. And it’s not often we got the chance to be friends, bonding for brotherhood and that we need to cherish. I am blessed with friends like them. Not to forget my brother Jason. Without him, I won’t be able to get into the Netherlands company.

Wingz and Kok Foo played important part in my life these recent years. Especially this year. I learned that sometimes wealth mean nothing when you need to forsaken the relationship. Why severe the ties? Just for some wealth you can’t bring with you? We reap what we sow. So we should sow a good relationship. Love. That’s why I rather stay true to my friends. After all, these great men walk in when others walk out.

That’s why the presence of light can only be felt when there’s darkness engulfing. These people in my life where there for me when I am at my darkest moment. It wasn’t fun but it was surely an eye opening. In few hours time the year 2011 shall come to an end. Then we shall embark on the new journey in 2012.

I wished anyone who read this….a happy new year. Remember, it’s going to be a good good year.

I received an email providing the insight for next year. So, time to choose your most auspicious day to start work. It is based on your zodiac.

The first movie was The Flying Swords of Dragon Gate in 3D.

Flying Swords of Dragon Gate

Personally, I think it is a good film given that Tsui Hark is flirting with 3D although I find the first 15 minutes scene rather lame. Overall, it was rather pleasing to see the remake of the Dragon Gate with a twist. Sadly, the script was rather loose and I was wishing that it can go deep dive into the characters.

Sherlock Holmes - A Game of Shadows

Robert Downey Jr. and Jude Law had a good chemistry in the first film, which leads me to wanting to watch the sequel. However, it gave me much disappointment. Greater than what I watched earlier. It was rather shallow and easier to pick up. I can’t deny I was enjoying the liveliness of movie but I was expecting much more from the master detective. If the 3rd installment were to begin, I think it shall ended up somewhere like the Pirates of the Caribbean. Overrated and sleazy storyline.

Movies aside, I finally putting an end to my no more charger to charge my batteries. I got a new charger.

A Sanyo Eneloop

Overcoming the Hurdles in Life

Earlier this year, I told myself these are the few things I am going to sit it through. I guessed I wasn’t ready for these list then.

1. G.O.O.D.
It is still a continuous progress. Slowly, I shall inching there. It’s just a matter of time. Somehow I think this will ended up rather the same every year. Well, it’s a big project & big resolution. What can I say?

Pick up new instrument
It didn’t turn out to be true with tons of commitment here and there. So, instead of picking a new thing, I am opting for a next step. Grade3. *cross fingers*

Home System for audio and visual
I can hold it back for another year or two. Unless I can get Santa to give me one since I have been a good good boy this year.

A new lappie
Another similar and slimmer version. Can get tax exemption or not?

Bring mom on a flight, not fly her kite
Her list of clients forbid her from traveling. Should keep it in mind to arrange it again next year.

Annual Reading? 2011 seems to be a slow year. What Jonson said might be true. The mind was closed and wasn’t ready to accept the information flowing in. What’s for my 2012 resolution? That I need to do after the New Year’s Eve. Besides, doomsday in 2012 Dec 21 right?