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2010-04-28T16:58:00.001+01:00

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Service Desk Show 2010

2010-04-23T11:19:00.002+01:00

By Linda King, G2G3

Yup, it's that time again. End of April and the calendar has swung around again to the Service Desk and IT Support Show, London (SDITSS). It's been an interesting week in the office getting ready.. the new stands on arrival were somewhat larger than expected, and on (eventual) erection, took up half of the office and kept falling on people (sorry Stuart!). Eventual stability was restored and the frantic packing is now over and we're ready to go.

The volcanic ash/flight situation also created some unknowns this week... at one point it looked like it was going to be a 'road trip' to London for us all in the company white van, but thankfully the flights have normalized and we are taking the slightly more civilized route with British Airways.

We've got LOTS on at SDITSS... not only are we exhibiting (stand 320), but Jason will be running back-to-back simulations in Simulation Zone A. Tough competition in the next door simulation zone in the form of Johnny Ball, the 80's children's television presenter, but of course, our simulations will win hands down! The full list of Simulations being run can be found here.

Henry will also be giving an unmissable seminar presentation entitled "Fighting IT complexity and creating shared understanding with visualization and infographics". This is a really interesting session on how taking a visual approach to ITSM can help engage staff and promote understanding. The full synopsis can be found here. Don't miss it!

Anyway, we're looking forward to seeing you all there!!

IT vendors: It's time to act more responsibly!

2010-04-02T15:43:00.004+01:00

By Linda King, G2G3

As a IT vendor, I often think that we are in a position of great responsibility. We can create platforms on which we can put forward our wares, our opinions and our contributions to the market. And dependent upon the size of your marketing budget, that can often be a pretty big platform. I have to say though, I have been getting more and more annoyed of late by the number of vendors in the market who are abusing this position of responsibility. From fictional statistics to vendors taking open swipes at other vendors via social media - I'm starting to wonder whether I'm working in a professional community or a school playground!

I'd like to consider G2G3 as a socially responsible and ethical vendor - we take into consideration how everything we do and say could impact the industry, and truly want to be seen as thought leaders for the contribution we make. And I sincerely hope that is how we are perceived in the market.

I genuinely believe that every single IT vendor has something to contribute - something truly unique and special that defines their value. It needs marketing to look beyond 'feature and function' though, and start to combine some conscience and common sense with commerce.

I'd like to see a day where I can attend an industry event where the delegates actually want to visit every stand in order to open their minds and learn something new - instead of feeling scared to approach in case they are given the 'hard sell'. Perhaps also one day, marketing will be perceived as a positive and forward-thinking function. Until more vendors start to practice responsible marketing, I sadly suspect this may be a long way off.

Meet Gladys, Reg and friends

2010-03-09T14:02:00.005Z

By Linda King, G2G3

The observant among you will have noticed that we have made some aesthetic changes to our website, Twitter avatars etc. We've been keen for a while to make these updates and in doing so, bring a fresh, more fun feel to our brand identity. We've also been doing a lot of work of late for our clients in 3D and virtual gaming environments, and decided that by introducing a series of virtual characters to represent G2G3, we could create a visual style that exactly captured our essence - fun, innovative, eye-catching and unique.

We're really pleased with the results... and even we've affectionately named all of our characters. Meet Gladys, Reg, Gavin, Dude, G-Bot and more. You can see many of these characters across our core website. We've also taken delivery this morning of our new banner stands which we are taking out to the HDI 2010 event in Orlando next week... photo below!

We've had some great feedback about the characters... although not everyone was so impressed when I changed my Twitter avatar (@g2g3) to Gladys!! Chris..(@servicesphere on Twitter)... I hope you've got used to my new head now!! :-)

Fun, fun, fun

2010-02-04T11:48:00.004Z

By Linda King, G2G3

Must.. blog... more... often... that's my (slightly late) New Year's resolution. Yes, have still been neglecting the blog in favour of Twitter, guilty as charged. Twitter's been great though, it's offered an immediate communication channel with partners, customers and everyone in the industry interested in our offerings. Follow us on Twitter by clicking here.

The last few months have been very busy in the land of G2G3... new simulation variants based around new industry scenarios, new clients, new technologies, new products and new people. Lots of our news is on our 'News' page, so check it out just in case you have missed any!

We're having a lot of fun in the office at the moment working on an image refresh for our website and marketing products. As a company who promotes fun in learning and also has fun as one of our company 'core values', we have decided to try and ensure that this is reflected in everything we do... so we're looking forward to revealing a new look very soon that I hope you will all love. Keep your eyes peeled for the updates!

itSMF Fusion in Dallas

2009-09-16T12:10:00.003+01:00

By Linda King, G2G3

G2G3 are heading out to Dallas this weekend to the itSMF Fusion event being held from September 20-23 at the Gaylord Resort! We're exhibiting at booth number #2114, so if you're coming to the event, please come along and say hi!

It's been an exciting year for us with being selected as a Gartner 'Cool Vendor', also with the launch of our first virtual simulation for IBM and our new Business Continuity and ITSM health simulations. We'll be showcasing all these simulations, as well as our renowned ITSM and Project Portfolio Management simulations on the booth.

Henry Strouts will also be delivering a simulation to the pre-conference academic summit on 19 September.

Hopefully see you all there!

Wow, how time flies...

2009-08-28T15:51:00.003+01:00

By Linda King, G2G3

I can't quite believe how long it has been since the last time we've blogged on this page. To be quite honest, the blog has been rather neglected in favour of Twitter.... We've been rather enjoying the immediacy and interaction that Twitter offers, and have found there to be a lively community around ITSM and serious gaming in Tweetville. You can follow our Twitter feed here.

Anyway, the guilt around neglecting the blog has caught up with me, so I thought I'd write a quick update. It's been a busy summer here at G2G3... we've been working hard on 2 new simulations for a very large IT vendor client of ours, more details of which will be revealed in the near future. We've also launched a new 'ready-to-go' ITSM simulation in the form of Polestar Health - this new simulation is based in an exciting healthcare scenario and offers an low-cost and time-effective alternative to traditional ITSM or ITIL Foundation Training for Healthcare organizations. The full press release can be read here.

We're also getting ready for the Autumn event season... the team will be heading out to the itSMF USA Fusion event in Dallas at the end of September. We'll be showcasing our face-to-face and virtual simulations on the stand. We'll also be running a simulation at the pre-conference academic summit. If you're at the event, please come by booth 2114 to say hi!

Lots of other things happening as well... I look forward to giving you some exciting updates over the next few months!

Interaction action through social gaming

2009-06-05T11:43:00.002+01:00

By Linda King, G2G3

Today I was invited onto Spymaster - a social game based around Twitter. Each player becomes a master of a spy ring based upon their Twitter followers list. The more people that follow you and are playing characters in Spymaster, the more powerful you will be. We've had a bit of fun in the office this morning attempting to assassinate the G2G3 MD!! (with some success I'd like to add!)

Social gaming is an interesting concept - and it's potentially something that can be leveraged within business. The more powerful Twitter becomes as a business tool, the more likely it will be to be leveraged in situations such as these. For example, is it possible to create an ITSM social game? A game which crosses boundaries of organizations, this could be something quite powerful. However, I'm sure this would also have its challenges.

At G2G3 we're exploring all these options and trying to push the boundaries of learning. The future of our interactions is changing and we need to move with the times. And if we get to assassinate the MD along the way, then that just adds to the fun of our research!

Update and G2G3 Connect

2009-05-11T12:00:00.002+01:00

By Linda King, G2G3

Things have been very busy here at G2G3 over the last few weeks!

We were exhibiting at the Service Desk Show in London the week before last, and also ran a successful simulation session whilst there for itSMF. I've attached a photo (below) of G2G3's Henry Strouts on our (very small) stand at the show itself. Had some great feedback at the event, with a lot of stand visitors finding our offerings innovative and different in comparison to the many tool vendors who tend to dominate that show. It was also good to catch up with many of the faces in the industry, old and new.

We've also recently launched an exciting new initiative called G2G3 Connect - this is a referral program that will reward anyone at all for connecting us with companies that could benefit from our solutions. We get a significant amount of our business through positive word of mouth - and we've simply put some formality around that to ensure that anyone who does recommend us gets well rewarded for our efforts. For more information about G2G3 Connect, please see our web site.

G2G3 at Service Desk Show, London

2009-04-20T15:52:00.003+01:00

By Linda King, G2G3

Only a week to go now until the Service Desk and IT Support show next week at Earls Court! For the first time, G2G3 will have a stand there - we're be there at stand 716, so please come by to say hi and check out some of of our latest innovations - including Phoenix, our Business Continuity simulation and the IBM Virtual Service Management simulation.

We're also going to be running the simulation session for itSMF on day 2 (29th) - come along and take part in this accelerated simulation taster session, being facilitated by our Head of Business Development, Henry Strouts at 12.45. If you've ever wondered if ITIL simulation could provide benefit to you and your organization, then this will be the ideal session for you.

Also, don't miss our on-stand competition - enter to win an iPhone!

Look forward to seeing you there!!

Windows - Life Without Walls. Er… whats holding the roof up?

2009-04-10T10:02:00.002+01:00

By Derek Watson, Creative Director, G2G3

The recent Microsoft 'Life Without Walls' campaign seems a bit odd to me..... I am not sure if I would like to remove the walls in our house, we like some privacy! Does this new marketing slogan instead reflect how open PCs are to hackers, viruses and spyware? If I am not mistaken, does a window not hold you back as much as a wall? I can’t throw a photobook through any of our windows without opening it and we have doors in our walls which allow me to do the same thing. And no walls, means no 'Windows', doesn't it?

Also, whilst watching the latest of Microsoft’s ‘You find it, we’ll buy it’ ad campaign, which has actors pretending to spend Microsoft’s money on a PC which isn’t a ‘pretty but expensive’ Mac, a few thoughts occurred (I can hear the groans).

If Microsoft were to say to me, ‘here is $1500, buy a computer, I am pretty sure I would spend as close to $1500 as I could (and probably still get the MacBook we have at home or the iMac.) I certainly wouldn't but the cheapest I could find at the predefined spec.

Apple have always projected the image of quality, ease of use and a sense of rebellion against the world of the standard PC, to those who like to ‘think different’, to whom price is secondary. Microsoft’s ‘Apple Tax’ is an odd sales pitch as it is saying ‘you know you really want a Mac but are too poor’… you would like an Aston Martin but get a Mazda (no offence to Mazda, they are excellent cars as I am driving our second Mazda 6 these days, but the Aston showroom is next door to the local Mazda dealer and I am pinning my hopes on Ernie the Premium Bond Computer! Is he a PC? There goes my DB9 then!)

The PC industry is obsessed with Netbooks at the moment but these are derided in the ads also, seen as too small as the shoppers go for big screens (which seem to be the same, if not lower resolution, as the the stunning ‘small’ MacBook LED screens).

The ads seems to back up Apple’s Macs are better than PCs campaign, but PCs are cheaper (unless you match the specifications), and that Macs are aspirational.

Sorry, blog-rant over, back to designing our new simulation...

What Ted said

2009-04-08T14:10:00.002+01:00

By Linda King, G2G3

I was very recently called up by an over-eager sales professional (lets call him Ted to protect his real identity) who had made his goal in life (or for those 10 minutes anyway) persuading me to sign G2G3 up to participate in a brand new Service Management Virtual exhibition.

I have to admit, it did sound interesting to start with - his reasoning was sound, citing the economic climate, vendors attending less events due cost restrictions, travel bans etc. Oh - and itSMF were apparently supporting this event. And then he told me the cost. This completely unknown virtual event would cost us 8 times more than the largest face-to-face event in the year that we attend!

My shock was apparent - and his surprise at my shock even more so. I suggested this was too expensive for a small vendor like us, and asked him if there was a tiered costing system - as we certainly don't have the large marketing budget that many of the bigger vendors do. "No Madam (blood boiling by this point, I hate being called Madam), this unique event will create a level playing field for all vendors". Meaning the big vendors would pay exactly the same as us little ones. How ridiculous. We're not on a level playing field, so why make the smaller vendors pay the price? And thanks to policies like these, some virtual events may be over-representing the major vendors and not giving the smaller vendors an opportunity to showcase at all.

Ted then proceeded to give me an impromptu IT service management lecture, throwing lines at me such as "Do you appreciate the importance of IT service management in this economic climate Madam? (ggrrr)". Ok, I'm a Marketeer, but I'm also an ISO 20000 consultant with many years experience in this industry - so please don't insult me. He then put the icing on the cake with a short marketing lecture which included "Oh come on, you have to speculate to accumulate".

I'd like to say I was speechless, but I managed to find the right words.

So we won't be at that virtual event. And I don't think Ted will be calling me back in the near future....

Have your ITIL learning outcomes been positive?

2009-04-03T16:26:00.003+01:00

By Linda King, G2G3

I've been reading some Gartner research and predictions with respect to the future of corporate learning - no real surprises there - increased focus on e-learning due to travel restrictions, inclusion of social networking tools, mobile learning etc etc. Safe, predictable predictions.

But what about the learning outcomes? It's assumed, for example, that the (rather massive) ITIL training market will simply continue a paradigm shift towards e-learning as opposed to face-to-face, thanks largely to the economic climate we find ourselves in. But even in e-learning format, is it really necessary to put countless numbers of people through this (time consuming, expensive and sometimes tedious) online training, as many organizations do? What's the learning outcome from doing this? (and I don't mean a nice certificate or addition to your CV!)

Shouldn't learning outcomes focus more on what the learner actually needs to know in their specific role? The key challenge shouldn't be exhaustive over-explanation of all ITIL processes - but instead should be how best to bring the learning as close as possible to the point of use of the learner. Learning should be immediate, relevant and enjoyable - creating a thirst for more knowledge and a desire to put what has been learnt into practice.

Have your ITIL learning outcomes been positive?

G2G3 is officially COOL!

2009-03-30T20:26:00.002+01:00

By Linda King, G2G3

Everyone at G2G3 is thrilled that industry analysts Gartner have named us one of the eight "Cool Vendors in IT Operations" for 2009.

We've thought it ourselves for a long time (we're so modest...), but now it's confirmed - we're officially cool now!

The “Cool Vendor” report highlights companies who present new techniques and innovative functionality that could aid in cost optimization, operational performance and organizational skill development. These vendors also have to be (according to Gartner) "innovative, impactful and intriguing". (an interesting combination...)

Whilst I know many of you may think that the Gartner use of the word "Cool" may not quite equate to the way this word is used by our kids, this is still a great accolade for us!!

The full G2G3 press release can be seen here.

Gartner clients can download the full report at www.gartner.com.

Recession team tension?

2009-03-24T14:07:00.003Z

By Linda King, G2G3

Take a moment and look around your place of work... do you feel bonded with your colleagues, all part of a team working towards a greater goal? Or is this economic climate making you feel nervous about your job and protective about your role ? Or does it annoy you that some of your colleagues have their heads in the sand, walking around the office, muttering “what recession?".

You’re not alone - a recent survey by BT Business revealed that workers are finding it more difficult to work as a team in this economic climate, instead concentrating on safeguarding themselves and their role. This creates an unhealthy and insular working environment, with unnecessary tension and low motivation and morale.

Whilst processes have their place, they’re not going to break down these new walls which are being created. The key to breaking down these walls is communication. People have to understand they are part of a bigger picture, and realize the contribution that they (and also others) make. Someone recently said to me that I should be worried about my job, purely because I am a Marketeer - a narrow-minded comment, which reflects this lack of 'situational awareness' I describe.

If businesses are going to get through the recession unscathed, it’s time to create a culture of ‘we’, not ‘me’. Only by doing this will people appreciate what’s truly at stake and pull together.

G2G3 launches Phoenix - A Business Continuity Simulation

2009-03-23T14:07:00.004Z

By Linda King, G2G3

G2G3 is pleased to announce the launch of Phoenix, a groundbreaking new Business Continuity simulation.

This exciting simulation brings to life the increasing threats faced by organizations today and addresses significant challenges faced by organizations looking to implement Business Continuity Management (BCM) including gaining buy-in, implementing best practice standards such as BS 25999 and adhering to compliance and corporate governance.

G2G3 developed Phoenix in collaboration with Business Continuity experts, Pracius.

For more information about Phoenix, see the products page on the G2G3 website or email us.

G2G3 offering on IBM home page

2009-03-19T16:45:00.007Z

By Linda King, G2G3

Much excitement in the office this afternoon.... the virtual Service Management simulator which G2G3 developed exclusively for IBM is now featured on the IBM home page

For those of you who simply can't wait and need immediate gratification... Derek has kindly captured a video which is below, showing you the edited highlights!

For the rest of you - check out the IBM home page - roll your mouse over the central feature 'IBM wants you to play a game' to sneak a peak at this ITIL simulation in its full glory. The simulation also stars a number of G2G3 staff members!! (Have a look - you may recognize some of us in there - the names have been changed to protect the innocent!)

Tools over Training?

2009-03-18T15:20:00.002Z

By Derek Watson, Creative Director, G2G3

There was a post on LinkedIN today asking the following question…

‘I need to draw logos for a couple of businesses , any alternatives 'on line' instead of buying COREL’?

I wonder what the reaction would be if they were handed a pencil and sheet of A4 paper after asking such a question? It seems today with the low cost and ease of use of today’s software, many seem to think that having the correct software ensures a great end result.

Having studied design for five years, and quite a few more working as a designer, it is very frustrating to hear or read these comments. We have scalpels in the office at G2G3 but none of us has yet attempted any complicated surgery due to lack of training! I know brain surgery is a tad more complex than designing a logo but you get the idea. I’m not a trained copywriter but I do have a nice MacBook Pro and iWork…

Complexity needn't be complex...

2009-03-11T10:33:00.003Z

By Derek Watson, G2G3

As business systems and processes become increasing complex, one thing which will not change in these credit crunch days, it is becoming increasing important to clarify your company’s intended message both externally and internally.

The correct use of infographics can help both customers and employees see your organization’s 'bigger picture' vision. This use of visualization can provide great benefits whether you are a market, bureaucracy, fief or clan type organization.

Understanding the company culture is vitally important rather than just making pretty pictures which which convey nothing and add to the viewer’s confusion. Many global organizations have benefited from the G2G3 treatment where we study the company’s DNA before/whilst producing a solution which works.

http://www.iwr.co.uk/information-world-review/features/2238094/shrink-swallow
http://g2g3.com/p_infographics.html

Experience ITIL

2009-03-10T09:55:00.003Z

By Linda King, G2G3

To truly understand ITIL, you have to experience it.

The majority of organizations seeking to understand and adopt ITIL best practices tend to opt for formal, classroom-based ITIL education to Foundation level (or higher). Traditional education communicates theory and provides learners with a valuable industry qualification - but the way people learn has changed significantly over the last decade. The speed of change, the complexity of information, all combined with todays rapid work pace make training courses of a formal ‘classroom’ nature often inappropriate and too slow for many people. People need learning that is immediate, relevant, and in the context of their work. Many people also prefer self-paced elearning, which they can do remotely, and in their own time.

Simulations, or gaming solutions as they are also known, are a high-impact, energetic way to accelerate understanding, involvement, and acceptance of ITSM best practice such as ITIL across organizations. ITIL simulations can be virtual or face-to-face - and in both formats, they bring to life the service management and process issues faced by organisations through a realistic scenario to which participants can directly relate to and have actual experience of.

ITIL simulations are also highly effective enablers of change. A recent report from industry analysts Forrester suggests that in over half of organizations undergoing a change such as an ITIL implementation, internal resistance occurred - to such an extent that 52% of organizations listed it as the most significant negative element of the entire implementation. Transforming an IT organization to successfully implement a best practice framework such as ITIL requires commitment and understanding at every level of the organization - from the CIO, to the Help Desk staff - all the way through to the senior business managers. The problem is - positively influencing the mindset of such a wide spread of staff using traditional education will be virtually impossible - due to time, budgets, availability and other constraints. ITIL simulations can help by practically demonstrating the benefits of best practice to large audiences and fast. Anyone who participates will immediately understand the ITSM terminology and ITIL processes in the context of their roles. So within a day - everyone is talking the same language.

Taking an interactive and contextual approach such as this can help make change irresistible. ITIL simulations create a practical and holistic understanding of the reasoning for implementing ITIL best practice as well as an awareness of the role that individuals play in making that change a success. When it comes to understanding ITIL - experience is the best teacher.

Why ITSM and Marketing should kiss and make up

2009-02-27T20:30:00.003Z

By Linda King, G2G3

The problem with the majority of IT departments is that they undersell themselves. Instead of being portrayed as innovative, exciting and at the ‘cutting edge’ of technology, IT departments are often viewed as dull, boring and nerdy. Whilst us ‘in the know’ are aware this isn’t true (most of the time!), there is an increasingly negative perception of IT and IT Service Management across the business. Because of this, the true contribution and importance of IT projects to the business is often unseen and underestimated.

This negativity is perhaps only matched by that towards Marketing - Marketing departments and Marketing professionals are often seen as being restrictive and ‘less than helpful’ - when the truth of the matter is that Marketing has a huge amount to offer IT. With just the simplest of marketing techniques, ITSM can be transformed into ‘Wow-TSM’. From branding to promos, vodcasts to podcasts, poster and infographics, Marketing methods can create engaging, stimulating and effective communications around your IT projects.

By sleeping with the enemy that is Marketing - IT Service Management projects can increase their chances of success, raise their profile and create a perception of IT and IT Service Management which exceeds the reality.

New Partners galore for G2G3!

2009-02-26T16:13:00.003Z

G2G3 are delighted to have announced three new strategic partnerships in the last week!

Firstly, we celebrated our first partnership in China with SinoServiceOne. Based in Shanghai, our two companies have formed an alliance enabling SinoServiceOne to license our Polestar IT Service Management (ITSM) ITIL simulation.

We were also pleased to join forces with Olingo - the fast-growing and highly competitive provider of IT Service Management and ITIL training and consulting services across Sweden. Olingo has licensed the Polestar ITSM simulation and the Polestar Project and Portfolio Management (PM) simulation from G2G3 to add value to the comprehensive range of Olingo training and consulting services.

And last, but by certainly no means least, we have forged a partnership with US-based Creative Enterprise Solutions (CES). CES has also licensed G2G3's Polestar ITSM simulation as well as the G2G3 Project and Portfolio Management simulation, Polestar PM to add value to its extensive training and consulting portfolio.

Commenting on these new partner additions and our ongoing partner recruitment program, our CEO, Mark Ross Sutherland said: “I’m delighted to welcome these new partners to our vibrant G2G3 partner community. Today's challenging market conditions present a great opportunity for G2G3 and their partners. Simulations create a energetic culture of optimization and enablement, a vital factor for success in challenging economic times. It is this outstanding business value that has driven our increased focus on partner recruitment. Our partners also typically enjoy very fast time to value, high return on investment and a very low total cost of ownership.”

For more information about becoming a G2G3 partner, please visit the partner area of our website or email us.

An excuse to play games at work

2009-02-20T14:52:00.002Z

By Linda King, G2G3

Everyone at G2G3 is delighted to see the buzz our latest product, the virtual Service Management simulator we developed for IBM is having across the industry. After its launch at the IBM Pulse event in Las Vegas last week, it seems that people are liking what they see. Read this blog article at Business Online Review

For more information on virtual Service Management simulators, please contact us.

Learning success story at Reckitt Benckiser

2009-02-20T13:47:00.002Z

By Linda King, G2G3

IT has never been under more pressure to deliver more with less. Technology, process, cultural and regulatory change is being driven at an unprecedented rate, creating significant challenges around project adoption and acceptance. Significant investments are being made in ITSM, PPM and many other projects - however, these investments are worthless unless the changes being implemented are embraced to the point of effectiveness and beyond.

More and more large organizations have implemented a pioneering new approach from G2G3 to create readiness around such changes. G2G3 have successfully delivered Simulations and Readiness Programs to many of the world's leading companies, including HP, DHL, Microsoft, IBM, Thomson-Reuters, E.ON, Barclays Capital and many more.

One resounding success story is that of Reckitt Benckiser, the global force in household, health and personal care products.

"As part of a strategic global service improvement program, the Reckitt Benckiser IS department was undertaking a major global project to replace an in-house service desk application, whilst at the same time introducing IT Infrastructure Library (ITIL) aligned processes and practices for the first time. Michelle Downs, Program Manager at Reckitt Benckiser said, “This training was vital - it was not just about what buttons to press, it was also about changing peoples way of thinking and becoming a truly global support organization”. Reckitt Benckiser knew that the generic, off-the-shelf technology training offered by the tool vendors would simply not be enough - as training of this type tends to be focused on the details of the technology as opposed to the needs of the business. They realized that they needed a unique learning solution to address the distinctive technology, cultural and process challenges that they as an organization faced. The decision was taken to engage G2G3, a global provider of simulations and readiness solutions, to deliver a bespoke contextual learning solution created specifically around the precise needs of Reckitt Benckiser. G2G3 offers a contextual approach to organizational readiness which takes into account the unique ‘fingerprint’ of an organization in terms of culture, working practices, processes and key behaviors"

Read the full success story here.

G2G3 seeks new partners

2009-02-17T09:46:00.004Z

G2G3 are currently looking to expand their global partner network.

Do you offer training or consulting around IT Service Management (ITSM), ITIL, ISO/IEC 20000 or Project and Portfolio Management (PPM)?
Are you looking to roll out an ITSM, ITIL, ISO or PPM program in your organization?
Do you offer software or services for which 'bringing the value to life' would be an irresistible proposition?

If the answer to any of the above questions is yes, then you can license the G2G3 simulation portfolio to add significant value to your portfolio or project. For more information about our partnership programs, please either visit the partner area of our website, or email us.