It’s a wide-ranging talk, looking at the problems with the current site, our initial research and findings, and the the content-out/responsive approach we’ve taken towards the redevelopment.

The talk itself lasts around a half-hour, with another half-hour Q&A session afterwards.

The books that I reference during the talk are:

• The Elements of Content Strategy by Erin Kissane
• Content Strategy for the Web by Kristina Halvorson & Melissa Rach
• Responsive Web Design by Ethan Marcotte
• Adaptive Web Design by Aaron Gustafson

And the list of useful links and further reading can be found on my Pinboard account under the tag uxoxford2012.

Thanks to UX Oxford for inviting me to speak, it was great to finally show everyone what I’ve been working on and I really enjoyed the questions after.

Fingers crossed we’re due to go into public beta sometime in June.

If you can’t draw as well as someone, or use the software as well, or if you do not have as much money to buy supplies, or if you do not have access to the tools they have, beat them by being more thoughtful. Thoughtfulness is free and burns on time and empathy.

From a wonderful, thought provoking post by Frank Chimero. Read it, absorb it.

Progressive enhancement follows the Golden Rule because it is concerned with the “other”. That’s why accessibility is such a key part of building websites following the progressive enhancement philosophy. It’s about putting yourself in someone else’s shoes—someone whose abilities and situation probably differ from yours. We are a diverse lot after all.

One hell of a read from Aaron Gustafson on the Golden rule, egalitarianism and the philosophy of progressive enhancement in web design.

Done is better than perfect, or “the best” is the enemy of “the good”. Perfectionism is a form of procrastination. It assumes that time is an infinite resource, that other tasks can wait while you add “just one more touch” and that “perfect” is attainable.

One of the guiding principles behind Shopify’s apps team. Great advice for any dev team.

Take time to think about your own professional communications. Don’t accept biz-speak as the right solution, regardless of how ubiquitous it is. Be human, and engage directly with people — they’ll respect you for it, and be more willing to give your business a chance.

Matt Gemmell rewrites Adobe’s press release announcing the end of Flash for mobile. It’s like Adobe never read the Cluetrain Manifesto.