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Government Technology State and Local Articles

For decades, NASCIO has provided best practices for governments to learn from. This year is no different, and three finalists offer lessons for all public-sector agencies.
Community Solutions' unique, human-centered approach to helping local government organizations tackle the challenge of homelessness is rapidly spreading to new communities throughout the country.
The new agreement, led by Massachusetts, will allow eight neighboring states and Washington, D.C., to offer Internet access, devices and other technology to constituents through local agencies at a discounted rate.
The latest product from the growing government technology vendor reflects advances in connecting multiple agencies. RapidSOS says the tool could increase access to real-time data and speed up emergency responses.
Speakers at an Open Technology Institute event said government needs to establish clear procedures for vetting high-risk AI systems for bias and discriminatory impacts plus attach enforcement policies to drive change.
More AI tools are becoming available to help recruit and hire new technology staff. They take some of the burden off management to find the right people and also reduce bias in the process.
The First State has identified 11,600 homes lacking wired broadband service, and CIO Jason Clarke says fresh federal funds will enable the last-mile connections needed to reach everyone.
Citizen surveys made gains during the pandemic, and now the Israeli startup wants to ditch paper and phone responses in favor of a totally online experience that is also statistically sound.
The state is launching a new training program for fiber-optic technicians at the Tri-County Career Center in Nelsonville, aiming to create a workforce capable of installing new broadband and 5G infrastructure.
Plus, the U.S. Census Bureau makes its 2020 count data related to redistricting available in an easier to read format, a Los Angeles digital equity program offers a new IT certificate, and more.
The Virginia Office of Emergency Medical Services has implemented a fleet management software to monitor its vehicles. The cloud-based technology helps the agency oversee critical operations from any location.
The COVID-19 pandemic laid bare the essential yet complex role public transit plays in the lives of citizens. Experts say this is the moment to make it physically and financially more accessible to everyone.
The move will offer local governments tools to make it faster and easier to review project plans. It will also give the startup Symbium access to one of the largest user bases in gov tech — Accela’s.
The use of audiobooks has grown among kids, but the question persists: Does listening to an audiobook qualify as “reading?”
Federal funding to help governments recover from pandemic-related losses is in no short supply, but state and local agencies must find new ways to track the flow of grant dollars and get the money where it’s needed.
Phoenix, Ariz., City Manager Ed Zuercher announced three new additions to the city’s executive team. Among them, the city’s first chief innovation officer and its new chief information officer.
The New Hampshire Department of Revenue Administration's online tax collection portal is complete, allowing users to file most of their taxes electronically and schedule automated payments.
In the fifth annual Government Experience Awards, winning jurisdictions got creative and found new ways to get citizens the critical information and services they needed to weather the ongoing COVID-19 pandemic.
CISA Cybersecurity Advisor Domingo Rivera said organizations preparing against ransomware should adopt strong practices for maintaining backups and decide ahead of time everything from who to contact to whether to pay.
The annual effort helps firms access expertise and other resources, which in turn can lead to better tools for local and state governments. Among the areas of focus are benefits programs and bodycam video management.
The private cellular network company has partnered with cities such as Tucson, Ariz., to establish and manage new 5G/LTE networks to close the digital divide and give schools control over their users.
An interim rule from the U.S. Treasury Department may prevent cities from using federal coronavirus relief funds on broadband expansion efforts. A final rule could be determined in the fall.
A citizen-centric parking payment platform in Austin, Texas, that works with connected vehicles’ in-dash systems and better manages curb space is a lesson for other cities on how to power ahead.
The Whitby Autonomous Vehicle Electric project is a nearly 4-mile autonomous electric shuttle route in Whitby, Ontario. The project integrates with local public transit and smart city technologies in the region.
There's momentum — and funding — behind improving state and local government cybersecurity like never before. But as leaders ponder how to use it, they should remember that security is not about the latest slick tool.
In an exclusive interview, CEO Mark Hynes talks about what’s next for his company during this busy time for gov tech vendors, and what it takes to achieve scale. He also explains what that means for public agencies.
Two global education technology companies have announced plans to combine their resources, boost innovation, better serve customers and develop new digital learning products to compete in the growing ed-tech market.
Improving national security and filling unmet cybersecurity demand requires organizations to go beyond the strategies that have produced a largely white and male workforce, panelists and Aspen Institute researchers said.
In his first year as Arkansas chief technology officer, Jonathan Askins brings his private-sector background to bear on state IT modernization, broadband and where the state stands in its ongoing data work.
Using software bots has become commonplace in many workplaces around the world, but with worker shortages, will robots start filling more roles soon?
Hawaii’s new portal, launched by the Department of Human Services, brings new technology into the process of connecting foster kids to caregivers, making the process faster and easier.
As they responded to the terrorist attacks on 9/11, public safety professionals struggled to communicate with each other due to tech issues. Twenty years later, FirstNet exists to ensure this doesn't happen again.
Many educators argue that it’s time to retire the letter-grade system once and for all, because it’s inessential, subjective, needlessly competitive and a distraction from actual learning, among other things.
The company’s buying spree continues with the purchase of Arx, whose cloud-based software is designed to improve access to law enforcement data. The move could help agencies strengthen ties with residents.
As part of an effort to standardize and integrate Illinois' core business processes, the last seven agencies have been moved over to the state's enterprise resource planning finance platform.
A newly formed joint committee is looking for innovative — and effective — ways to crack down on ransomware payments, bolster localities’ cybersecurity defenses and meet widening gaps in the workforce.
Cook County, Ill., CIO Tom Lynch explains how making data-driven decisions based on good governance from the start would be the first phase if he were to build a new IT shop from the ground up.
New classroom software uses artificial intelligence for speech recognition and running teacher-supervised chatbots to help students practice words and pronunciations before they embarrass themselves in real conversation.
Plus, Ohio broadband program is now accepting grants; a new report examines the role of libraries nationwide in closing the digital divide; and New York extends the deadline for a fintech innovation challenge.
Asked how she would build a brand-new government IT office, veteran public CIO Teri Takai cited appointing the right people to leadership positions as the way to think outside the box and see success.
Schachter formerly served as the chief technology officer for the New York City Department of Transportation. He brings more than 26 years of local public-sector experience to the federal government.
Former Wisconsin Department of Health Services CISO Shane Dwyer brings considerable public-sector experience to his new role as Iowa’s state CISO. He replaces Jeff Franklin, who left the position in January 2020.
Some state and local governments are turning to managed security service providers to shore up the substantial gaps in the cybersecurity workforce. The shift away from a more traditional hiring strategy has its benefits.
Researchers hope to turn the 400-acre Discovery Park District into a research incubator for 6G smart city technology of tomorrow, in collaboration with university and industry partners creating next-generation networks.
Gov. Janet Mills announced $128 million in federal funding will be used by the Maine Connectivity Authority to expand broadband. The funding for this investment comes from the American Rescue Plan.
Ongoing efforts to automate manual processes are underway in the city with the end goal of making government more responsive, efficient and mobile. Citizen programmers and developers are helping this along.
With the understanding that IT people already know how to do technology right, Cabarrus County, N.C., CIO Todd Shanley says dedicated project management and analysis staff would be central to building his ideal IT agency.
Government is the ultimate service provider, but the pandemic exposed where legacy tech falls short in serving citizens. IT leaders should build support to go beyond simple upgrades and truly transform.
The move combines two software providers for first responders, with technology that covers a wide range of tasks. The deal comes amid an ongoing wave of recent M&A activity in the government technology space.
The proposal instructs agencies to use “phishing-resistant” multifactor authentication, segment networks and increase encryption. The public comment period on the proposal closes later this month.