GuildQuality Blog

Would you like to participate in the “Beta” launch of a new GQ service?

Geoff Graham — Wed, 11 Nov 2009 21:38:18 +0000

We’ll soon begin field testing a new component of our service, and we’re looking for beta testers. Please let us know if you’d like to test it out. I promise it will be painless and require a negligible amount of your time. And hopefully, you’ll find it enjoyable and interesting. In early December, we’ll launch GuildQuality [...]

2010 Remodeling Big50 Call for Entries / Big50 Service Excellence Award

Geoff Graham — Mon, 09 Nov 2009 15:09:41 +0000

I encourage all of our remodeler members to apply to become a member of the Big50 Class of 2010. Each year, Remodeling recognizes 50 companies that are leading our industry in professionalism, innovation, and best practices. Over the last several years, Guildmembers have represented 15% to 20% of each class. This is a great honor, [...]

Payne & Payne is the NAHB’s 2009 Custom Home Builder of the Year

Geoff Graham — Sat, 07 Nov 2009 22:44:40 +0000

Earlier today at the Custom Builder Symposium in San Diego, Cleveland’s Payne & Payne Builders was recognized as the NAHB 2009 Custom Home Builder of the Year. Company co-founder Mike Payne Sr accepted the award on behalf of the company, his brother and co-founder David Payne, and his four sons that are now a part of the [...]

How 3 Case franchisees use GQ to create a culture of quality in their companies

Mark Miles — Wed, 04 Nov 2009 21:25:58 +0000

We recently connected with the owners of three Case Handyman & Remodeling franchises in San Jose, Twin Cities, and Birmingham. These owners shared their views on the current market environment and how they were using GuildQuality to gain an edge. Jim Kabel of Case San Jose said that as an owner you want to “trust, but verify” [...]

Spotted: Guildmaster Award in Villa Builders’ office

Geoff Graham — Mon, 02 Nov 2009 16:37:55 +0000

Joanne Hall of Villa Builders was kind enough to share with me this great picture of her company’s 2009 Guildmaster Award hanging in her office. Between now and the end of the year, members can apply for the 2010 Guildmaster Awards.

So far, there are 78 candidates for the 2010 Guildmaster Award

Geoff Graham — Fri, 30 Oct 2009 17:45:44 +0000

On the first of October, we announced the Call for Entries for the 2010 Guildmaster Awards. As I write this, 78 members have applied so far. Members may apply for consideration for an award by visiting the Guildmaster Award section of their account.

NARI sponsored business forum for ATL area small businesses on November 5

Geoff Graham — Fri, 30 Oct 2009 17:07:50 +0000

Alison Sturm of Attention to Detail Home Remodeling posted about this event in the GuildQuality LinkedIn Discussion Group: In Atlanta, on November 5, the National Association of the Remodeling Industry will be hosting an informative set of classes tailored for those whose small businesses focus on services in client’s homes. There will be at least 3 classes focused [...]

CEOs on Twitter: @JasonFried sets a high standard for responsiveness

Geoff Graham — Mon, 26 Oct 2009 19:17:39 +0000

We’re researching alternative accounting systems for GuildQuality with plans to make a switch within the next three months. The various service providers we’re contemplating have been helpful in responding to requests for information or clarification about their various features. But their counsel is, of course, biased. I’m interested in learning how other businesses like ours do [...]

You can now use GuildQuality to encourage your customers to provide Angie’s List reviews

Geoff Graham — Thu, 22 Oct 2009 21:47:52 +0000

In the last week or so, Angie’s List enabled non-members to provide business reviews. As a result, we’ve added them to the list of review services our members can have appear after their customers respond to a survey. You can read more about this functionality here. Worth noting, unlike the other sites we link to, you [...]

21 out of ProRemodelers’ 100 Market Leaders are Guildmembers

Geoff Graham — Wed, 21 Oct 2009 15:58:39 +0000

Earlier this month, Professional Remodeler published their 5 market leaders from each of the 20 major markets in the United States. Of the 100 companies recognized by ProRemodeler, 21 are GuildQuality Guildmembers. I’m a firm believer that bigger is not necessarily better. One of my favorite Guildmembers limits his capacity to no more than 7 custom [...]