Comments for

Comment on New Client Retention Booster… by Lori Sofia

Lori Sofia — Wed, 20 Feb 2013 19:53:46 +0000

Great idea. I am going to try this. I am still giving out the little gift bags for new clients that you recommended and they love receiving something new.

Comment on Shined Shoes save lives… by Gary Puccio

Gary Puccio — Wed, 13 Feb 2013 16:38:40 +0000

I enjoyed your article on leading. I have been a stylist for 40 yrs and have owned for most of those years, I don’t feel we could lead today the same way I was led. That’s not said to be good or bad just different. Maybe my generation had thicker skin or just more accustomed to stricter coaching.. Teaching by example works best for me and asking for their opinion puts everyone on a equal plane. Last but not least continuous education keeps the juices flowing.I didn’t always think this way but this is where my path has taken me.

Comment on Shined Shoes save lives… by Kristin

Kristin — Wed, 13 Feb 2013 13:19:18 +0000

Clients definitely notice when you spell their names right/wrong. It is in the little things. Great info!

Comment on Shined Shoes save lives… by Sharon Riordan

Sharon Riordan — Wed, 13 Feb 2013 02:48:10 +0000

I agree with you.

Comment on Why it makes Sense to BUY Clients as Quickly as You Can… by elinore painter

elinore painter — Sun, 03 Feb 2013 19:25:15 +0000

ellie

I Just gave a client a complimentary glossing with demi color, now she will be coming in as color client again, after going some where else for several years, loyal for other services, she said her hair was better after I gave her a treat!

WE do birthday parfins for faithful clients and give pens and calendars! we offer 10%
off for new clients and for new stylists starting out!

Comment on Nothing Matters to Your Success More Than This. by Angela Nogueira

Angela Nogueira — Wed, 30 Jan 2013 21:10:38 +0000

Thank You Steve,
You always know what we are thinking, and you are the only one brave enough to put pen to paper…
Hairdressers that have been in the industry for a long time do see a change in this workforce…. It seems that the older ones run circles around the young ones… And they don’t really care. They are not hungry or excited as we were when we first started. This makes me very depressed and makes me lose my excitment about this industry.
What happened to all the great, happy, creative hairdressers that love their job?

Comment on Nothing Matters to Your Success More Than This. by Kelly White

Kelly White — Tue, 29 Jan 2013 18:24:27 +0000

Thank you Steve, I have set a few goals up for 2013. Education. Taking as many classes that come our way. Always trying to challenge ourselves. Thank you. You are so inspiring. You are so right, if you are not excited or inspired the clients will feel it. Kelly

Comment on Nothing Matters to Your Success More Than This. by David Shwaery

David Shwaery — Sun, 27 Jan 2013 20:04:37 +0000

Steve, as usual your words are inspirational. They are the spark that ignites thought. Thank you.

David

Comment on Nothing Matters to Your Success More Than This. by Joe Dalton

Joe Dalton — Sat, 26 Jan 2013 11:53:30 +0000

Steve,

Your blog is spot on !
thank you for taking the time to share with us your insights and knowledge.

Would love it if you offered a Webinar course…I think it would be a BIG success !

Cheers,
Joe

Comment on Nothing Matters to Your Success More Than This. by Ellie Gagnon

Ellie Gagnon — Sat, 26 Jan 2013 11:09:23 +0000

Thank you Steve!
That was an enlightening blog! We had a lot of “things” happen in our fourth quarter last year. Emotionally we were drained. When you are drained you definitely lose focus! We just got back from the Redken symposium, where we were re- energized! With out a doubt we are part of the best industry in the world! Now it’s time to bring that passion to our staff that couldn’t make it, and to our salon guests as well! I love the idea of going somewhere and listing goals. As Michael Cole says, don’t just say it- INK IT!
Thanks for all you do,
Ellie