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<title>Highland Career Network: Administration/HR/IT</title>
<link>http://www.hcp.com/career-network/</link>
<description>Career listings from Highland portfolio companies</description>
<item>
<title>Starent Networks: Executive Assistant/Manager Administration</title>
<link>http://www.hcp.com/content62666.html</link>
<description><![CDATA[? Provide Executive support to the President and the Executive Team: meetings schedule, phone calls screening, confidential tasks
? Manage travel arrangements for domestic and International travel and liaise with Executives and assistants from various countries
? Learn Executive-s primary business objectives and through this understanding be able to anticipate administrative needs of the Executive
? Assist and represent the President and the Executive Team in communicating and scheduling meetings/calls with customers/vendors/Board of Directors members, investors, partners/potential partners and their administrators
? Serve as the primary point of initial contact for internal and external constituencies on matters pertaining to the Office of the President and the Executive Team
? Support budgeting objectives by preparing expense reports and consolidating credit card statements for the President and the Executive Team
? Facilitate all the logistics for the President-s off site meetings and events, including but not limited to: conference room set-up, meals, materials and any necessary AV equipment
? Responsible all aspects of scheduling/coordinating/planning Board of Directors (BoD) meetings/con calls and Committee meetings/calls. Coordinate Board activities. Plan functions as needed
? Make travel arrangements for independent members of the Board, reconcile and prepare expense reports
? Ensure Executive Team meetings and Board meetings run effectively by scheduling and making all arrangements including preparation of agenda and other materials, securing location, ordering food, arranging for audio-visual and telecommunications needs (including conference calls), and maintaining communication with meeting participants
? Independently research, prioritize, and follow up on multiple incoming issues and concerns addressed to the President and the Executive Team, including those of a sensitive or confidential nature; determine appropriate course of action, referral, and response
? Assist in coordinating investment banking meetings and investment banking conferences. Lead the execution of presentations to be made by selecting format appropriate to presentation, gathering and incorporating information from other sources and modifying new and existing PowerPoint presentations, correspondence to ensure the best coverage and representation for the company
? Lead the execution of a variety of documentation requests by outside contacts, including legal, financial advisors, and investor community. Coordinate the consolidation and delivery of complete, accurate information, on time to multiple recipients. Serve as liaison to these contacts
? Field after-hours and emergency weekend calls/e-mails from President, Executive Team, and the Board
? Direct and coordinate administrative services
? Ensure company policies and procedures are implemented and maintained
? Supervise work of the Receptionist and Office Manager. Keep them focused and productive, assist them in their growth. Continue working on establishing and maintaining excellent working relationships that benefit the company.
? Organize company events 
? Provide back-up support/telephone coverage to other administrative staff as needed
? Work on special projects when appropriate
? Additional tasks as requested
]]></description>
<pubDate>Wed, 14 May 2008 09:26:33 EDT</pubDate>
</item>

<item>
<title>Turbine: Senior Systems Administrator</title>
<link>http://www.hcp.com/content62414.html</link>
<description><![CDATA[Turbine, Inc. is the premier creator and operator of massive, persistent online worlds that foster powerful social gaming communities. Turbine has grown to become one of the largest privately-held online gaming studios in North America. Turbine has created some of the world-s most popular and award-winning online games, including The Lord of the Rings Online?: Shadows of Angmar?, Dungeons & Dragons Online&reg; and Asheron's Call&reg;. 

Today, Turbine is recognized globally for its industry-leading technology platform, groundbreaking graphics and its unique ability to create and operate massive and persistent online worlds that power thousands of concurrent interactive social gaming experiences. Always looking forward, we are currently gathering the core, key members of the team that will shape the next generation of Turbine online entertainment. We are dedicated to creating multiplatform next generation AAA titles. 

Job Summary 
Turbine is looking for a talented individual to manage our internal network, systems and security. 

Essential Functions: 
? Configure and administer Windows servers 
? Manage clustered Exchange 2007 Servers 
? Manage IT ticket tracking system 
? Manage network monitoring systems 
? Assist in configuration and administration of corporate firewall, routers, switches and WAN connections. 
? Monitor and manage infrastructure and server security for the protection of corporate data assets 
? Develop, communicate, and implement network policies and procedures 
? Backup desktop support team during vacations and/or outages. 
? Other tasks/responsibilities as assigned by manager 
]]></description>
<pubDate>Thu, 01 May 2008 12:20:56 EDT</pubDate>
</item>

<item>
<title>Turbine: Senior Desktop Support Technician</title>
<link>http://www.hcp.com/content62415.html</link>
<description><![CDATA[Turbine, Inc. is the premier creator and operator of massive, persistent online worlds that foster powerful social gaming communities. Turbine has grown to become one of the largest privately-held online gaming studios in North America. Turbine has created some of the world-s most popular and award-winning online games, including The Lord of the Rings Online?: Shadows of Angmar?, Dungeons & Dragons Online&reg; and Asheron's Call&reg;. 

Today, Turbine is recognized globally for its industry-leading technology platform, groundbreaking graphics and its unique ability to create and operate massive and persistent online worlds that power thousands of concurrent interactive social gaming experiences. Always looking forward, we are currently gathering the core, key members of the team that will shape the next generation of Turbine online entertainment. We are dedicated to creating multiplatform next generation AAA titles. 

Job Summary: 
Turbine is looking for a Senior Desktop Support Technician to provide end-user support for the staff of a state-of-the-art game development company. In this role, as part of the IT team you will be responsible for day to day desktop-related support for 275 end users and 400+ computers. You will champion the Desktop Support Team, setting the standards to which members of the DST team will strive for delivering exceptional customer service and technical support across a wide variety of software & hardware technologies. The ideal candidate will possess strong analytical and troubleshooting skills in order to determine how to proactively identify, research, resolve and document technical issues that arise. 

Essential Functions: 
1. Work diligently to maintain a highly visible and positive presence on the floor with end users. 
2. Document, track, and monitor problems via IT Ticketing System to ensure a timely resolution, providing end users with status updates and communicate needs to IT Mgmt. 
3. Allocate and coordinate equipment inventory as it relates to New Hires, Terminations & internal moves. 
4. Develop and maintain positive working relationships with IT, end users and overall Systems Department. 
5. Assist in building vendor relationships, coordinating hardware/software quotes for desktop related tasks. 
6. Maintain inventory of corporate hardware and software assets; including software licenses and original media in organized fashion. 
7. Remain current on company-wide system enhancements of software, hardware and data communication. 
8. Interpret current and emerging technology and how they apply operationally. 
9. Coordinate arrangements for repair of malfunctioning computer equipment with vendors. Maintain periodic maintenance of equipment. 
10. Coordinate, prepare and provide end user technical training and/or documentation as needed. 
11. Assist the System Administrators with server room hardware tasks as needed. 
]]></description>
<pubDate>Thu, 01 May 2008 12:18:56 EDT</pubDate>
</item>

<item>
<title>Turbine: IT Manager</title>
<link>http://www.hcp.com/content62413.html</link>
<description><![CDATA[Turbine, Inc. is the premier creator and operator of massive, persistent online worlds that foster powerful social gaming communities. Turbine has grown to become one of the largest privately-held online gaming studios in North America. Turbine has created some of the world-s most popular and award-winning online games, including The Lord of the Rings Online?: Shadows of Angmar?, Dungeons & Dragons Online&reg; and Asheron's Call&reg;. 

Today, Turbine is recognized globally for its industry-leading technology platform, groundbreaking graphics and its unique ability to create and operate massive and persistent online worlds that power thousands of concurrent interactive social gaming experiences. Always looking forward, we are currently gathering the core, key members of the team that will shape the next generation of Turbine online entertainment. We are dedicated to creating multiplatform next generation AAA titles. 

Job Summary: 
This is a management level position responsible for analyzing and directing all IT related activities of the organization with supervisory responsibilities for all staff assigned to the IT department. This position is accountable for ensuring continuity of computer services for users throughout the organization through planning, technical leadership, budget management, and project coordination. 

Essential Functions: 
1. Perform all supervisory responsibilities associated with the IT department including employee related issues. 
2. Enforce company policies and procedures as a member of management for all employees. 
3. Present a professional image as a representative of the company. 
4. Establish and maintain effective professional working relationships with co-workers, and every level of management. 
5. Align the goals of IT with corporate strategy and contribute to the continuity of computer services by providing necessary technical leadership and project coordination. 
6. Forecast costs, equipment and personnel needs for projects and programs as required and related to IT operations. 
7. Stay abreast of the latest developments in Information Technology and remain highly technically competent at all levels of data processing. Strive for enhanced user productivity through implementation of new software technology where applicable, and the implementation of policies that more effectively utilize MIS resources. 
8. Prepares long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them. 
9. Establish and maintain relationships with contractors and equipment suppliers. 

Additional Responsibilities 
1. Capture, monitor and analyze computer usage data, recommend and implement policies, software and hardware to provide maximum resource utilization in a cost-efficient manner. 
2. Assume the leadership role in developing and maintaining a systems disaster recovery plan. 
3. Performs other duties as assigned. 
]]></description>
<pubDate>Thu, 01 May 2008 12:15:26 EDT</pubDate>
</item>

<item>
<title>Predictive Biosciences: Office Manager/Executive Assistant</title>
<link>http://www.hcp.com/content62073.html</link>
<description><![CDATA[Predictive Biosciences, the leader in diagnostic products for informed cancer management?, is pioneering the commercialization of an extensive portfolio of novel, patented protein biomarkers. Headquartered in Lexington, MA, with offices in San Diego, CA, we are at the forefront of the molecular diagnostics and personalized medicine era. If you join us, you will have the opportunity to work with a passionate, innovative team to significantly impact clinical medicine and patient care. Predictive Biosciences is an Equal Opportunity Employer and offers a comprehensive benefits package, including health, dental, life insurance, flexible spending plan, paid vacation and a 401(k) investment plan. 
 
Office Manager/Executive Assistant 
This position will coordinate all activities of the executive team and manage office needs for the company and scientific staff. This position is frequently the face of the company, interacting directly with senior executives, investors, and corporate partners. 
 
Duties include: 
Executive/Administrative Support:

Providing wide-ranging executive and administrative support for VP Business Development and CTO in Lexington, MA office and CEO in San Diego, CA 
Managing executive calendars and coordinating all on/off site meetings and conference calls 
Scheduling and setting up Board of Directors meetings, scientific advisory board meetings, and medical advisory board meetings Making travel arrangements for senior executives and employees 
Coordinating speaking engagements and conference registrations 
Managing and coordinating interviews for recruiting new employees and executives 
Front-Office Operations:

Managing and serving as point-person for all office-related vendors (including landlords, suppliers, facilities, transportation, IT) 
Managing daily office operations, including front-desk activities such as answering phone calls and greeting visitors; ordering / purchasing office and kitchen supplies; and managing Security System & 24 hour emergency contact for any security issues. Coordinating all office activities, procedures, systems, and operations. Developing and recommend office procedures/systems, as appropriate 
Working with Web Design Firm to update and edit the website -Managing IT back up media and reviewing back up reports 
Planning and coordinating all company events and functions (team-building, happy hours, holiday parties, etc) 
Back-Office Operations/Finance 

Overseeing office build-out and ongoing maintenance 
Supporting Finance Team, including maintaining PO database, receiving, entering invoices into Quickbooks and resolving invoicing issues with vendors 
Preparing and submitting expense reports; managing and track vacation requests 
Maintaining sensitive vendor, patent and contract files 
Reviewing and summarizing reports, documents, meeting notes ]]></description>
<pubDate>Mon, 21 Apr 2008 13:47:35 EDT</pubDate>
</item>

<item>
<title>Innovative Silicon: Senior MIS Analyst</title>
<link>http://www.hcp.com/content61417.html</link>
<description><![CDATA[Job Description

The Senior MIS Analyst will be involved in the day-to-day control of all information services requirements. He/she will be responsible for the detailed design of part of, or the whole information systems requirements within the company. Furthermore, he/she will have to conduct some high-level analysis, diagnosis and problem solving, qualifying the product fit and defining support needs for the user/customer. Finally, he/she will have to follow technological innovation trends to recommend new technical standards.

Task Description

?	Introduction of new applications, modification and upgrade existing systems
?	Development activities may be limited and restricted to the selection and implementation of commercial packages
?	Resolve interface and integration issues
?	Detailed planning of projects and be accountable for delivery
?	Provide general technical consulting on business applications to users
?	Responsible for analyzing business areas in terms of present and future requirements
?	Determine requirements for a particular business area
?	Establish professional conducting detailed analyses within the business area, producing outline specifications of systems requirements and prepare feasibility proposals
?	Develop and monitor project procedures within the team. 
?	Write and maintain all policies and procedures related to the Lausanne and Santa-Clara offices
?	Assist with training and development of all ISi staff 
?	Evaluate/recommend platforms, implement solutions
?	Deliver high quality implementation service by using sound engineering and project management techniques
?	Support all customer by reviewing design for all issues
?	Provide remote/on-site support. Independently troubleshoot the issue by applying a systematic approach to ensure the prompt and cost effective resolution
?	Document incidents/problems and steps to resolve them, to maximize institutionalization of knowledge. Amend technical standard documents and implementation procedure when needed
?	Build and deploy specific changes in the change management process
?	Perform review and audits to guarantee proper implementation and operations of all business applications
?	Propose and implement solutions aiming at aligning the performances with the required levels
?	Work with the global IT team to monitor stability and ensure 24X7 operations
]]></description>
<pubDate>Fri, 04 Apr 2008 07:52:38 EDT</pubDate>
</item>

<item>
<title>Turbine: Summer Intern - Network Operations</title>
<link>http://www.hcp.com/content61315.html</link>
<description><![CDATA[Turbine, Inc. is the premier creator and operator of massive, persistent online worlds that foster powerful social gaming communities. Turbine has grown to become one of the largest privately-held online gaming studios in North America. Turbine has created some of the world-s most popular and award-winning online games, including The Lord of the Rings Online?: Shadows of Angmar?, Dungeons & Dragons Online&reg; and Asheron's Call&reg;. 

Please note the following specifics regarding these internship opportunities: 
- Candidates cannot apply for more than two internship opportunities 
- Must submit cover letter with on-line application for consideration 
- Must be a current Junior or Senior in College 
- 8 Week Program (June 16 & August 8) 
- $10/Hour Plus Academic Credits 
- 40 Hours per week (Monday through Friday) 
- Interns will be required to prepare a final presentation to our management team 

Job Summary: 

We are looking for a summer intern for our Network Operations group. 

Essential Functions: 

- Monitor and troubleshoot three MMO environments. 
- Create / Update procedural documentation. 
- Effectively communicate service interruption notifications in a timely manner. ]]></description>
<pubDate>Wed, 02 Apr 2008 16:52:57 EDT</pubDate>
</item>

<item>
<title>Turbine: Summer Intern - Info Technology Services</title>
<link>http://www.hcp.com/content61318.html</link>
<description><![CDATA[Turbine, Inc. is the premier creator and operator of massive, persistent online worlds that foster powerful social gaming communities. Turbine has grown to become one of the largest privately-held online gaming studios in North America. Turbine has created some of the world-s most popular and award-winning online games, including The Lord of the Rings Online?: Shadows of Angmar?, Dungeons & Dragons Online&reg; and Asheron's Call&reg;. 

Please note the following specifics regarding these internship opportunities: 
- Candidates cannot apply for more than two internship opportunities 
- Must submit cover letter with on-line application for consideration 
- Must be a current Junior or Senior in College 
- 8 Week Program (June 16 & August 8) 
- $10/Hour Plus Academic Credits 
- 40 Hours per week (Monday through Friday) 
- Interns will be required to prepare a final presentation to our management team 

Job Summary: 

We are looking for a summer intern for our Network Technologies Services group. 

Essential Functions: 

- Document, track, and monitor problems via IT Request System to ensure a timely resolution, providing end users with status updates. 
- Maintain inventory of corporate hardware and software assets; including software licenses and original media in organized fashion. 
- Coordinate arrangements for repair of malfunctioning computer equipment with vendors. Maintain periodic maintenance of equipment. 
- New PC builds or upgrades, working off checklist and with DST team. Includes pushing software, driver updates, etc- 
- Setup PC for new employee-s at designated area, QA to ensure all checklist items configure properly. 
- Utilize Active Directory to setup user accounts, email accounts, distribution lists, etc- 
- Coordinate shipping / receiving of IT equipment, document deliveries, process paperwork as required for accounting purposes. ]]></description>
<pubDate>Wed, 02 Apr 2008 16:50:47 EDT</pubDate>
</item>

<item>
<title>Turbine: ETL Developer / Information Systems Engineer</title>
<link>http://www.hcp.com/content59965.html</link>
<description><![CDATA[Turbine is a premier global interactive media company. A team of entrepreneurs formed Turbine over a decade ago with the vision of becoming the leading provider of online subscription entertainment. Since then, the Company has grown to over 235 employees and become the largest privately-held online gaming studio in North America. We are now a leader in developing, launching, and operating online entertainment. As both a creative and technological innovator, the Company has created some of the most popular and exciting game worlds and on the Internet, like the award-winning Asheron's Call&reg;, Dungeons & Dragons Online?: Stormreach?, The Lord of the Rings Online?: Shadows of Angmar?. 

Job Summary: 
Turbine is looking for an experienced ETL Developer to join our data warehouse team. This position will have responsibility for overall warehouse architecture while insuring data availability and accuracy. Working closely with other engineers, this position will play a key role in turning Turbine-s business data into information which can allow Turbine-s management to make important business decisions. 

Candidates must be comfortable working in a professional work-environment and be capable of working closely with employees, peers and managers in high pressure situations. Candidates must have excellent interpersonal and communication skills and be able to discuss technical issues with both engineers and non-technical people such as accountants, business analysts, marketing, and customer service representatives. The ideal candidate will demonstrate expertise and passion in the field of video games and will possess an understanding of the principles of software architecture and the best practices of software engineering processes. 

Essential Functions: 
&middot; Design, develop, document and deploy solutions to populate the Data Warehouse from source to target 
&middot; Develop various functional components of the data warehouse applications including programs on source systems, ETL applications, data cleansing functions, system management functions including load automation, data acquisition functions, exception handling and others 
&middot; Provide Production support for Data Warehouse load processes 
&middot; Analyze business requirements and translate them into technical design solutions 
&middot; Provide and apply quality assurance best practices for data cleansing/analysis services across the organization 
&middot; Assist in the integration of additional sources into Turbine-s data warehouse. 
&middot; Work with other developers and database administrators to drive the design of robust and scalable management information system. 
&middot; Identify, track, and manage areas of technical risk. 
&middot; Develop automation and monitoring of BI systems 
&middot; Other duties and responsibilities as assigned by the manager. 
]]></description>
<pubDate>Wed, 27 Feb 2008 13:52:53 EST</pubDate>
</item>

<item>
<title>Turbine: OLAP Developer/Information Systems Engineer</title>
<link>http://www.hcp.com/content59964.html</link>
<description><![CDATA[Turbine is a premier global interactive media company. A team of entrepreneurs formed Turbine over a decade ago with the vision of becoming the leading provider of online subscription entertainment. Since then, the Company has grown to over 235 employees and become the largest privately-held online gaming studio in North America. We are now a leader in developing, launching, and operating online entertainment. As both a creative and technological innovator, the Company has created some of the most popular and exciting game worlds and on the Internet, like the award-winning Asheron's Call&reg;, Dungeons & Dragons Online?: Stormreach?, The Lord of the Rings Online?: Shadows of Angmar?. 


Job Summary: 
Turbine is looking for an experienced OLAP Developer to join our data warehouse team. This position will have primary responsibility for developing dimensional cubes to meet the needs of the warehouse customers. Working closely with users, this position will play a key role in turning Turbine-s business data into information to be used by Turbine-s management to make important business decisions. 

Candidates must be comfortable working in a professional work-environment and be capable of working closely with employees, peers and managers in high pressure situations. Candidates must have excellent interpersonal and communication skills and be able to discuss technical issues with both engineers and non-technical people such as accountants, business analysts, marketing, and customer service representatives. The ideal candidate will demonstrate expertise and passion in the field of video games and will possess an understanding of the principles of software architecture and the best practices of software engineering processes. 

Essential Functions: 
&middot; Participate in the development of Turbine-s management information systems infrastructure (including hardware, database development, data processing applications, and report presentation technologies). 
&middot; Liaison with other Turbine departments to qualify functional requirements, integrate data systems, and build technical specifications for the team. 
&middot; Develop and document complex solution requirements and provide consultation on the implementation of BI solutions 
&middot; Ensure development and production database environments are in sync; define db scripts versioning system to keep track of database versions for all environments 
&middot; Design and automate backup, archival, data warehouse, and standard database maintenance tasks 
&middot; Provide deep technical leadership on reporting and analytical (OLAP) tools 
&middot; Help establish best practices and standard operating procedures for the BI team 
&middot; Utilize strong analytical skills to provide real solutions for both technical and business related issues associated with the implementation of business intelligence applications 
&middot; Perform query performance analysis and optimization 
&middot; Design and implement changes to further optimize the nightly ETL process 
&middot; Other duties and responsibilities as assigned by the manager. 
]]></description>
<pubDate>Wed, 27 Feb 2008 13:49:12 EST</pubDate>
</item>

<item>
<title>Turbine: Senior Database Administrator</title>
<link>http://www.hcp.com/content59946.html</link>
<description><![CDATA[Turbine, Inc. is a premier global interactive media company. A team of entrepreneurs formed Turbine over a decade ago with the vision of becoming the leading provider of online subscription entertainment. Since then, the Company has grown to 235 employees and has become the largest privately-held online gaming studio in North America. We are now a leader in developing, launching, and operating online entertainment. As both a creative and technological innovator, Turbine has created some of the most popular and exciting game worlds on the Internet, like the award-winning Asheron-s Call&reg;, Dungeons & Dragons? Online, and The Lord of the Rings? Online. 

Job Summary: 
The Senior Database Administrator will maintain the database by identifying and solving database requirements and supporting users. 

Essential Functions: 
? Create, design, integrate and oversee implementation of database systems in a client/server environment. 
? Troubleshooting, Optimizing and Maintaining database system performance. 
? With user and assigned personnel, define and specify database access, structure, functional capabilities, etc. 
? Assure systems quality and maintenance of database dictionaries. 
? Advise users and colleagues on problems and priorities. 
? Make recommendations to management on strategy and long-term database needs. 
]]></description>
<pubDate>Wed, 27 Feb 2008 13:00:54 EST</pubDate>
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