Heather Ackmann
I help people feel more confident using Microsoft 365, AI, and productivity tools at work. Through courses, training, and instructional design, I turn complex technology into clear, practical learning experiences people can use right away.
Heather Ackmann, Microsoft MVP
Since 2011, Heather Ackmann has been recognized as a Microsoft MVP, an award Microsoft gives to exceptional community leaders for their technical expertise, positive influence, and commitment to helping others solve real-world challenges with technology. As an MVP, Heather contributes through training, speaking, course development, and practical guidance that helps professionals use Microsoft 365 and AI with greater confidence.
Featured Videos
Learner Reviews
"Heather is a true PowerPoint expert who is great at explaining how it works. Would definitely hire her again."
— Former Upwork Customer“Communication was top-notch and the final outcome was even better than we imagined. A great experience all around.”
— Pluralsight Learner | Excel Fundamentals"I can't express how much I appreciate how well these modules are presented. The content is presented in a very pleasing and upbeat manner. "
— Pluralsight Learner | Outlook
Frequently Asked Questions
Welcome to HeatherAckmann.com, my free learning hub for productivity software, Microsoft 365, Microsoft Copilot, business writing, accessibility, and workplace technology.
This site is where I share help articles, videos, course links, and practical resources for people who want to work more confidently with the tools they use every day.
If you are looking for professional training, consulting, instructional design, or presentation design services, please visit AHALearningSolutions.com, the consulting company I co-own with my husband, Alan Ackmann.
-
HeatherAckmann.com is my free learning hub for productivity software, Microsoft 365, Microsoft Copilot, business writing, accessibility, and workplace technology.
This site is where I share help articles, tutorials, videos, course resources, and practical guidance for people who want to work more confidently with the tools they already use.
-
No. This is my personal learning and resource site.
If you want to hire me, Alan Ackmann, or our company for professional services, please visit AHA Learning Solutions. That is where you’ll find our consulting, training, instructional design, and presentation design services.
Looking for team training or consulting?
Visit AHA Learning Solutions. -
Yes. HeatherAckmann.com is designed to stay open and free.
You can browse help articles, watch free videos, explore resources, and find links to my published training. In the future, I may offer optional paid courses, downloads, or deeper learning experiences, but the main site will remain a free learning resource.
-
I believe quick tips have a place. They are great for “Oh, neat, I didn’t know that button existed.”
But real learning usually needs more than a tiny glitter cannon of information.
When I teach software, I want you to understand the task, the context, the common mistakes, and the reason behind the steps. That takes a little more breathing room.
My videos are designed to help you actually learn, not just watch. I often show examples, explain why something works, point out what can go wrong, and connect the tool to real workplace scenarios.
-
Yes. Accessibility is woven into much of my training.
That may include accessible PowerPoint design, readable documents, meaningful alt text, accessible PDFs, color contrast, plain language, and inclusive communication. My goal is to help people create work that more people can use.