We have introduced yet another new feature where you can now see an archive map of your website’s visitors.

You can start with a world view map and drill down to cities if you wish. This is an ideal tool for marketers who are targetting specific countries or even localised marketing. At a glance you will be able to see if your campaigns are getting to your target audience.

Continental Europe Visitors

England

London Area

London Area In Detail

This feature was requested by one of our clients using the feedback button on our site. If you have any suggestions then please let us know and we shall endeavour to create another feature for you.

Starting today, you can customize the behavior of hitsniffer such as refresh times, time-style formats, expanding visitors page views automatically, receiving sound & message alerts for new visitors and even changing the live chat invitation message.

If your desired behavior cannot be customized in preferences page, just drop us a message and we’ll add your requested feature.

Print will open a print-friendly page allow you to print everything ( Dashboard, Top Keywords, Referrers, … )

PDF will give you a PDF screenshot of current opened report to download.

Email PDF will send a PDF attachment of the current open report to every email address that  you specify, you can send the report to multiple email addresses by seperating them with comma ( , )

Enjoy extracting your hitsniffer reports!

If you look at your dashboard, right hand side, then you will see the recent searches feature. This is a list of the most recent searches performed that visitors used to find your site. You can now see the rank in google of the keyphrase that you have optimised your site for. The number one means position one on page one of Google. At the moment this new feature is compatible with the Google engine only.

This is the first time that Hitsniffer has raised prices since we launched our service. License pricing has to increase due to the weak position of the US Dollar. We would advise that you purchase a longer period than the standard one month plan to avoid the increases.

We have many clients who are from many, many different countries that do not use the US Dollar as their main currency. Yet we set the initial currency as the dollar as it is understood worldwide. We cannot predict the world wide financial markets and the reduction in the vale of $1 and so we have choices to make this end.

First choice is do we switch currency, to say pounds sterling? The answer to that is a resounding no at the moment, but we may have to charge in £ in the future.

Second choice is do we raise license fees? This has to be the answer in the short term for our company. We do not want to increase the monthly license fees at all but the value of the dollar when converted to pounds £ is a huge concern for us as it effects every part of our business since we are a company based in Great Britain.

From September 1st 2011 we will be increasing all license fees by circa two dollars per month. This will apply pro rata for each license plan. Please click here to see new pricing.

We have released yet another new feature, multi user section has been  redesigned to allow you to limit the access of specified users to specified sites.

You can control which users can start a chat with your visitors and also you can also upload a custom avatar for each user which will show in all chat sessions.

Every chat with your site visitors will now store in that visitor’s profile. You can access it using the chat history button in the visitors detail page.

Hitsniffer will generate a unique API key for each user, this will  increase your account’s main API key security.

Enjoy having things under your control.