<?xml version="1.0" encoding="UTF-8" standalone="no"?><rss xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" version="2.0">

<channel>
	<title>Ben Holliday blog posts</title>
	<atom:link href="https://benholliday.com/feed/" rel="self" type="application/rss+xml"/>
	<link>https://benholliday.com</link>
	<description>Ben Holliday blog post feed</description>
	<lastBuildDate>Wed, 31 Dec 2025 20:37:41 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>
	hourly	</sy:updatePeriod>
	<sy:updateFrequency>
	1	</sy:updateFrequency>
	<generator>https://wordpress.org/?v=6.7.5</generator>
	<item>
		<title>2025 wrapped</title>
		<link>https://benholliday.com/2025/12/31/2025-wrapped/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Wed, 31 Dec 2025 20:22:20 +0000</pubDate>
				<category><![CDATA[Personal]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5309</guid>

					<description><![CDATA[The year in brief, and looking forward to 2026. <a href="https://benholliday.com/2025/12/31/2025-wrapped/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>The train has to be yellow</title>
		<link>https://benholliday.com/2025/12/12/the-train-has-to-be-yellow/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Fri, 12 Dec 2025 16:16:48 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Service Design]]></category>
		<category><![CDATA[Service Mindset]]></category>
		<category><![CDATA[Vision]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5295</guid>

					<description><![CDATA[An example of the importance of vision in service design and transformation – from the recent launch of Bee Network rail in Greater Manchester. <a href="https://benholliday.com/2025/12/12/the-train-has-to-be-yellow/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>False positives and user-centricity</title>
		<link>https://benholliday.com/2025/11/27/false-positives-and-user-centricity/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Thu, 27 Nov 2025 12:17:23 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Service Design]]></category>
		<category><![CDATA[Service Mindset]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5108</guid>

					<description><![CDATA[Are there false positives in the user-centricity of your team, programme, or organisation? <a href="https://benholliday.com/2025/11/27/false-positives-and-user-centricity/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>From product to a service mindset</title>
		<link>https://benholliday.com/2025/11/18/from-product-to-a-service-mindset/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Tue, 18 Nov 2025 12:01:13 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Digital Transformation]]></category>
		<category><![CDATA[Service Design]]></category>
		<category><![CDATA[Service Mindset]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5106</guid>

					<description><![CDATA[Exploring the need for a service mindset in product-focused organisations. <a href="https://benholliday.com/2025/11/18/from-product-to-a-service-mindset/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>Mountains of the Mind</title>
		<link>https://benholliday.com/2025/11/15/mountains-of-the-mind/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Sat, 15 Nov 2025 09:37:05 +0000</pubDate>
				<category><![CDATA[notes]]></category>
		<category><![CDATA[Service Design]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5125</guid>

					<description><![CDATA[Notes and service design inspiration around map-making and exploring &#8211; taken from the book Mountains of the Mind by Robert Macfarlane. <a href="https://benholliday.com/2025/11/15/mountains-of-the-mind/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>Simplifying the proceedings of family court interactions</title>
		<link>https://benholliday.com/2025/11/14/simplifying-the-proceedings-of-family-court-interactions/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Fri, 14 Nov 2025 09:56:59 +0000</pubDate>
				<category><![CDATA[Digital Transformation]]></category>
		<category><![CDATA[Service Design]]></category>
		<category><![CDATA[Service Mindset]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5110</guid>

					<description><![CDATA[A service mindset example, from the BBC Radical podcast with Amol Rajan – Law and Order: How to Fix Britain&#8217;s Courts – an interview with Lady Brenda Hale. <a href="https://benholliday.com/2025/11/14/simplifying-the-proceedings-of-family-court-interactions/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>Notes on flattening the earth</title>
		<link>https://benholliday.com/2025/11/11/notes-on-flattening-the-earth/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Tue, 11 Nov 2025 08:24:00 +0000</pubDate>
				<category><![CDATA[AI]]></category>
		<category><![CDATA[Digital Transformation]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5242</guid>

					<description><![CDATA[Learning about the tactics and business models of Big Tech. And what comes after an AI bubble? <a href="https://benholliday.com/2025/11/11/notes-on-flattening-the-earth/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>Analogue innovation (doing one thing well)</title>
		<link>https://benholliday.com/2025/11/09/analogue-innovation-doing-one-thing-well/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Sun, 09 Nov 2025 16:16:26 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Innovation]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5204</guid>

					<description><![CDATA[A story about analogue products and new trends, where people want devices that do one thing well again. <a href="https://benholliday.com/2025/11/09/analogue-innovation-doing-one-thing-well/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>It’s your relationship with the ground that shifts</title>
		<link>https://benholliday.com/2025/10/30/its-your-relationship-with-the-ground-that-shifts/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Thu, 30 Oct 2025 18:50:00 +0000</pubDate>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[notes]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5112</guid>

					<description><![CDATA[Notes and a reflection from The Ministry of Time, the 2024 debut novel by Kaliane Bradley. <a href="https://benholliday.com/2025/10/30/its-your-relationship-with-the-ground-that-shifts/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
		<item>
		<title>43 minutes per staff member per day</title>
		<link>https://benholliday.com/2025/10/23/43-minutes-per-staff-member-per-day/</link>
		
		<dc:creator><![CDATA[holliday.ben]]></dc:creator>
		<pubDate>Thu, 23 Oct 2025 17:30:47 +0000</pubDate>
				<category><![CDATA[AI]]></category>
		<category><![CDATA[Digital Transformation]]></category>
		<category><![CDATA[Service Design]]></category>
		<guid isPermaLink="false">https://benholliday.com/?p=5135</guid>

					<description><![CDATA[Looking at the latest NHS framing of time savings from investment in AI, and the continued need to better reimagine how we work with technology. <a href="https://benholliday.com/2025/10/23/43-minutes-per-staff-member-per-day/" class="read-more">Read more </a>]]></description>
		
		
		
			</item>
	</channel>
</rss>