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<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><rss xmlns:creativeCommons="http://backend.userland.com/creativeCommonsRssModule" version="2.0"><channel><title>Hoong Yee Lee Krakauer</title><link>http://hoongyee.com</link><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/rss+xml" href="http://feeds.feedburner.com/hoongyee/rJDv" /><description>style notes for people who change the world</description><language>en-US</language><lastBuildDate>Sun, 09 Jun 2013 19:26:02 PDT</lastBuildDate><generator>http://wordpress.org/?v=3.5.1</generator><sy:updatePeriod xmlns:sy="http://purl.org/rss/1.0/modules/syndication/">hourly</sy:updatePeriod><sy:updateFrequency xmlns:sy="http://purl.org/rss/1.0/modules/syndication/">1</sy:updateFrequency><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/rss+xml" href="http://feeds.feedburner.com/hoongyee/rJDv" /><feedburner:info xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" uri="hoongyee/rjdv" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><creativeCommons:license>http://creativecommons.org/licenses/by/2.0/</creativeCommons:license><feedburner:emailServiceId xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0">hoongyee/rJDv</feedburner:emailServiceId><feedburner:feedburnerHostname xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0">http://feedburner.google.com</feedburner:feedburnerHostname><item><title>What My Jewish Mother-in-Law Can Teach You About Writing Headlines</title><link>http://hoongyee.com/2013/06/what-my-jewish-mother-in-law-can-teach-you-about-writing-headlines/</link><category>blogging</category><category>Getting to Wow!</category><category>Stuff I Write</category><category>The Naked Nonprofit</category><category>career</category><category>how to</category><category>media relations</category><category>messaging</category><category>writing</category><category>year of the poodle</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Thu, 06 Jun 2013 18:14:53 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=5091</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<div id="attachment_299" class="wp-caption aligncenter" style="width: 445px"><img class="size-full wp-image-331" title="Mildred" alt="Mildred" src="http://hoongyee.com/wp-content/uploads/2009/09/img.jpg" width="435" height="336" /><p class="wp-caption-text">Mildred</p></div>
<h2></h2>
<h2></h2>
<h2>The Truth About Being A Great Writer</h2>
<p>While standing on line at the local butcher, Mildred, my mother-in-law, leaned over the counter and said softly, &#8220;So Bernie, how does Mrs. Fisch do her pot roast?&#8221;</p>
<p>His answer changed my life.</p>
<p>&nbsp;</p>
<p><!--?xml version="1.0" encoding="UTF-8" standalone="no"?--> Bernie bellied up to the counter, his heavy lidded eyes rolling sideways before pushing over a scribbled piece of butcher paper with his grubby finger.  &#8221;What do you think of that, Mrs. K?&#8221;  Mildred adjusted her glasses and peered keenly at the note before her.  With a dismissive sniff, she slid the paper into her purse and smiled innocently.</p>
<div></div>
<p>&#8220;The best cooks are thieves,&#8221; he winked at me.  &#8221;Julia Child stole her sauce recipes from the French, Martha Stewart practically copied her Christmas cookie book from Good Housekeeping and Mrs. Krakauer here, let&#8217;s just say she borrows from everyone.  And so should you.&#8221;</p>
<p>&nbsp;</p>
<p>Me?</p>
<p>I was stunned.  From the very first time I sat down to dinner cooked by my mother-in-law, I believed she was making everything from time honored, secretly guarded recipes handed down from generation to generation.  Someone else with a better recipe for brisket?  Are you <em>meshugah</em> or what?</p>
<p>Yet, here before my eyes was Bernie, the butcher, telling Mildred  that the key to great cooking is grand larceny.  And from what it sounds like, she has some pretty fancy partners in crime.</p>
<p>&nbsp;</p>
<h2>Who benefits from all this stealing?</h2>
<div></div>
<div>I certainly do, as well as the rest of the Krakauer family.  Our dinners are exquisite culinary experiences.  I suppose dinners are just as fabulous at Mrs. Fisch&#8217;s, at Mrs. Murray&#8217;s, at Mrs. Cohen&#8217;s as well as every house in Rockaway that participates in this ecosystem of theft.  Or borrowing, as Mildred would quickly say.  Like a Robin Hood and his Merry Men, there goes Mildred, borrowing from the rich to give to the poor, only in her case, all of Bernie&#8217;s loyal customers are swooping down from the trees in Belle Harbor to fatten their recipe files and to share the wealth with their hungry families.</div>
<div></div>
<div>No easy task to keep knocking out great dinners night after night for these ladies.  No wonder they flock to Bernie for a tip or two, an unexpected ingredient, a twist to make their husbands turn their heads and say, &#8220;Wow, honey!  I love your kashe varnishes!&#8221;</div>
<p>If you have to turn out momentous meals every day, coming up with your own unique original ideas is <em>gehackte tsuris</em> &#8211; who needs it!</p>
<p>And its not because Mildred is lazy, she&#8217;s busy.</p>
<p>The only way to survive, look fabulous and stay in control is to steal a secret from Julia Child, Martha Stewart and Mildred P. Krakauer.</p>
<p>&nbsp;</p>
<p style="text-align: center;"><em><strong>Copy from others knowing that true genius stands on the shoulder pads of others</strong></em></p>
<h2></h2>
<h2>What About Writing?</h2>
<p>I couldn&#8217;t help but wonder, &#8220;Could it be possible I am needlessly killing myself trying to be original all the time?&#8221;  Of course  I am.  And so are you.  We are stressing, worrying and inwardly freaking out each time we come face to face with the blank page because we want so badly to write something fabulous, something that will transform a reader by the simple experience of reading our words.</p>
<p>OK, here is what I think, after being in the trenches for twelve years as a professional author &amp; illustrator, grantwriter and blogger:</p>
<p>You can mistakenly believe you are the most original, prolific and constantly amazing writer in the world and sputter into a fit of depression when it becomes impossible to maintain these high standards for yourself.</p>
<p>Or,</p>
<p>You can steal.</p>
<p>Why am I telling you to do this?</p>
<p>Because I know that if you are serious about your writing, you will see very quickly that there are better ways to write better and more efficiently.  Many successful writers like, Shakespeare, Jefferson and Wilde have perfected the art of copying, or as Bernie would say, &#8220;borrowing&#8221;, from others because they quickly understood that true creativity is seizing the genius in the ideas of others and making it your own.</p>
<p>&nbsp;</p>
<h2>Let&#8217;s Look At Headlines</h2>
<p style="text-align: center;"><em><strong>&#8220;Attention is the rarest and purest form of generosity&#8221;</strong> </em></p>
<p style="text-align: center;">A great quote from Simone Weil.</p>
<p style="text-align: left;">How do you attract and earn someone&#8217;s attention?</p>
<p>Let me borrow a great word from Mark Ragan, the force at Ragan Communications: Cosmotize.</p>
<p>I just adore that!</p>
<p>When you are standing on line at the supermarket, you know your eyes go right to those riveting covers of Cosmopolitan Magazine, Vogue and GQ.</p>
<p>Did you know those headlines are over half a century old?  The ideas behind them are basically the same, the wording or the language changed over time, and yours to steal for your next piece.  The raison d&#8217;etre for a headline is to get you, the reader, to read the first sentence.  And then the next sentence, and so on.  If you can&#8217;t get someone to read your headline, you can forget about them reading your article.</p>
<p>Everything starts with the headline.</p>
<p>Look at any great headline carefully and you can see its bones, its architecture, its template that will work for any topic.  Just like the recipes in Mildred&#8217;s trusty collection, I am building a swipe file with hundreds of headline templates on my computer where I can scan them whenever I need to craft a killer headline of my own.</p>
<p>&nbsp;</p>
<h2>A Shortcut To List Headlines &#8211; Snack Size Content that Readers Will Eat Up</h2>
<p>Everywhere you look,  there&#8217;s a headline like this, &#8220;43 Ways To Drive Your Man Crazy In Bed.  Be Sure to Check Out #7&#8243;, or &#8220;101 Killer Resources To Make Money As A Mommyblogger&#8221;.  You see them on magazine covers, on the blogs you follow and on morning and evening news shows.</p>
<p>Why are they so popular?</p>
<p>They work.</p>
<p>&nbsp;</p>
<p>After attending the <strong><em>Boot</em></strong><em id="__mceDel"><b> Camp for Nonprofits!  <a href="http://powerofgiving.ning.com/profiles/blogs/how-a-blog-transformed-air-travel" target="_blank">Power of Giving Forum </a>– </b></em>an exclusive event for <a href="http://powerofgiving.ning.com/" target="_blank">Con Edison partners </a>presented by <a href="http://www.ragan.com/Main/Home.aspx" target="_blank">Ragan Communications</a><em id="__mceDel"><b>, </b> </em>as well as the<em id="__mceDel"> <strong>Corporate Writers and Editors Conference</strong>  (hashtag #raganCWE) </em>the following day, I have a new respect for the power of headlines.</p>
<p>To help you write something that has the power to be a transformative experience, like Mildred&#8217;s pot roast, let me square my shoulders and become one with Bernie, the butcher.  I will share what I learned in a roomful of PR and marketing professionals from experts in their industry that earns its right to exist by how well their communications can create profit from attention.</p>
<p>Mark opened the session by inviting us to ask ourselves, &#8220;would I pick this up at the newsstand?&#8221;,  or &#8220;will people want to read this and do I love producing this?&#8221;.  At the top of his list of tips was this: List story.</p>
<p>List story: organized thought with a teaser title.  This is hands down the most popular and most powerful headline and story one two punch combo in the history of writing.</p>
<p>&nbsp;</p>
<h2>Here&#8217;s What I Have For You:</h2>
<p>&nbsp;</p>
<p>I did a little research project in the magazine section of my local bookstore and analyzed the most frequently used list headlines into a short list of templates.  These templates are shortcuts that you can use to fill in the blanks and jumpstart your writing with a great headline.</p>
<h3></h3>
<h3>1. 5 Ways to (do something)</h3>
<p>Give people a little selection, not too much, and some meat on the bones for each way so that they feel they can make an informed choice.</p>
<p>Example:  7 Ways to Write a Better Grant</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3>2. 52 Killer Resources for (audience)</h3>
<p>This is a great way to dominate a narrow subject with a long list of bullet points.  Readers will shake their heads in amazement, &#8220;Wow!  There&#8217;s so much I didn&#8217;t know!&#8221;</p>
<p>Example:  101 Dumpling Ideas For Your Next Party</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3>3. The Top 10 (techniques, resources, tips, you name it)</h3>
<p>People love this.  They want their options reduced, reviewed, rated and presented to them in a tidy list.</p>
<p>Example:  The Top 10 Holiday Offers Your Customers Will Love</p>
<p>&nbsp;</p>
<h3></h3>
<h3>4. 11 (topic) Secrets Every (audience) Should Know</h3>
<p>Curious about what secrets you are missing?  Your readers will be too.  This is one of the most effective and irresistible Cosmo headlines.</p>
<p>6 Sexy Secrets Every Cosmo Girl Should Know About Her Man</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3>5.  7 Surprising Reasons (topic)</h3>
<p>Instead of creating curiosity, tap into the curiosity that is already in your reader with this provoking headline.</p>
<p>Example:  15 Surprising Reasons Why You You Need Memory Boosters</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3>6.  The 9 Laws for (topic)</h3>
<p>Some people love being told the rules of the game.  Others want to study the law, figure out how to get around it and rebel against it.  For both, they will still want to read  what those rules are.</p>
<p>Example:  The 5 No Nonsense Laws of Nonprofit Fundraising</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3>7. 5  Things your (audience) Needs to Hear You Say</h3>
<p>If you are like me, you wonder a lot about if you said the right thing or if you just put your foot in your mouth.  Pick someone important to your audience to make the headline even more compelling.</p>
<p>Example:  Want a Raise?  7 Things Your Boss Needs to Hear You Say</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h2>Why kill yourself?</h2>
<p>Mildred pulled a stubby pencil out of her purse, scribbled something on the butcher paper and pushed it back over the counter to Bernie.   She smiled.  He winked.  Then he looked up at me and said, &#8220;And what can I help you with today?&#8221;</p>
<p>I thought for a moment.</p>
<p>&#8220;I&#8217;ll have what Mrs. Krakauer is having,&#8221;  I held his gaze and said, &#8220;Theft and pot roast.&#8221;</p>
<p>&nbsp;</p>
<div>
<h1 style="text-align: center;"><a href="http://hoongyee.com/" target="_blank">Subscribe and get a little Wow! </a>every day</h1>
<h2 style="text-align: center;"></h2>
<p style="text-align: center;">Check out <a href="../category/how-i-did-it/" target="_blank">Getting to Wow!</a> to feel good, do good and look good</p>
<p style="text-align: center;">See what&#8217;s going on at <a href="../category/nonprofit-knitwear/" target="_blank">Nonprofit Knitwear</a> for all things nonprofit and knit</p>
<p style="text-align: center;">Get some very cool <a href="../category/style-notes/" target="_blank">Style Notes</a> from me, your artspy</p>
<p style="text-align: center;">Hoong Yee</p>
<h2 style="text-align: center;"></h2>
<p style="text-align: center;"> <a href="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg"><img alt="IMG_0076" src="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg" width="351" height="263" /></a></p>
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]]></content:encoded><description>The Truth About Being A Great Writer While standing on line at the local butcher, Mildred, my mother-in-law, leaned over the counter and said softly, &amp;#8220;So Bernie, how does Mrs. Fisch do her pot roast?&amp;#8221; His answer changed my life. &amp;#160; Bernie bellied up to the counter, his heavy lidded eyes rolling sideways before pushing [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/06/what-my-jewish-mother-in-law-can-teach-you-about-writing-headlines/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>Can a Poem Save the World?</title><link>http://hoongyee.com/2013/05/can-a-poem-save-the-world/</link><category>Community</category><category>Events</category><category>The Naked Nonprofit</category><category>Videos</category><category>board development</category><category>fundraising</category><category>how to</category><category>literary</category><category>nonprofit</category><category>poetry</category><category>writing</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Sat, 25 May 2013 12:48:02 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=5075</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p><iframe src="http://www.youtube.com/embed/WkYIZpUjUmg" height="315" width="560" allowfullscreen="" frameborder="0"></iframe></p>
<p>&nbsp;</p>
<h2>We are all in love with the written word</h2>
<p>The annual <a href="http://www.littap.org/index.php" target="_blank">LitTAP</a> convening draws people out of their insular silos and into a space where we are startled by the presence of so many others just like us &#8211; lovers of the written word.</p>
<p>Actually, I am hopping around in the space where text, image and  restless thought live at the center of the Venn diagram of my life.  I wrestle with each demon that fights for center stage.</p>
<p>&nbsp;</p>
<p>It is a stage as gracious as the head of a pin.</p>
<p>This recent convening took place on another kind of stage. A sound stage at Kaufman Astoria Studios at the intersection of creative industry, <a href="http://queenscouncilarts.org" target="_blank">Queens Council on the Arts</a>, fabulous food, the Museum of the Moving Image and the flagship performing high school created by the Sinatra family and Tony Bennett, Astoria&#8217;s home boy.</p>
<p>A perfect place to make visual how one board member&#8217;s passion for the work of the Queens Council on the Arts became the site of a statewide discussion on how we and our board members can be better champions of the literary world. H</p>
<h2>Here are some things I heard that stuck with me:</h2>
<ul>
<li>Mission gives you the power to say no.</li>
<li>Don&#8217;t be afraid to make the ask. Think of it as a chance for someone to invest in something they care about.</li>
<li>&#8220;No&#8221; is often code for &#8220;not yet&#8221;.</li>
<li>Say &#8220;Thank you&#8221; a lot.</li>
<li>I don&#8217;t know what to do first. Maybe I should eat this cookie.</li>
</ul>
<p>&nbsp;</p>
<p>Love those <a href="http://popuppoets.com/about/" target="_blank">Poets in Unexpected Places</a>!</p>
<p>I captured what I could with my Flip video camera.  Watch the magic here!</p>
<p>&nbsp;</p>
<div>
<h1 style="text-align: center;"><a href="http://hoongyee.com/" target="_blank">Subscribe and get a little Wow! </a>every day</h1>
<h2 style="text-align: center;"></h2>
<p style="text-align: center;">Check out <a href="../category/how-i-did-it/" target="_blank">Getting to Wow!</a> to feel good, do good and look good</p>
<p style="text-align: center;">See what&#8217;s going on at <a href="../category/nonprofit-knitwear/" target="_blank">Nonprofit Knitwear</a> for all things nonprofit and knit</p>
<p style="text-align: center;">Get some very cool <a href="../category/style-notes/" target="_blank">Style Notes</a> from me, your artspy</p>
<p style="text-align: center;">Hoong Yee</p>
<h2 style="text-align: center;"></h2>
<p style="text-align: center;"> <a href="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg"><img alt="IMG_0076" src="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg" width="351" height="263" /></a></p>
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<p style="text-align: center;">

]]></content:encoded><description>&amp;#160; We are all in love with the written word The annual LitTAP convening draws people out of their insular silos and into a space where we are startled by the presence of so many others just like us &amp;#8211; lovers of the written word. Actually, I am hopping around in the space where text, [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/05/can-a-poem-save-the-world/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>How a Blog Transformed Air Travel</title><link>http://hoongyee.com/2013/04/how-a-blog-transformed-air-travel/</link><category>blogging</category><category>The Naked Nonprofit</category><category>branding</category><category>content</category><category>marketing</category><category>media relations</category><category>messaging</category><category>stories</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Wed, 24 Apr 2013 12:54:11 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=5048</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2013/04/photo.jpg"><img class="aligncenter  wp-image-5057" alt="photo" src="http://hoongyee.com/wp-content/uploads/2013/04/photo.jpg" width="614" height="461" /></a>How a Blog</p>
<p>&nbsp;</p>
<p>You had me with the full can of soda.</p>
<p>&#8220;Yes,&#8221;  Allison Steinberg smiled and dotted the i and crossed the t of the seven word mantra of JetBlue.  &#8221;We bring humanity back to air travel.&#8221;</p>
<p>And that means we get the full can of soda.</p>
<p>How many people, how many times a flight, have wondered about that moment when the air hosts and hostesses see saw their drink cart through the aisles.  How very smart of JetBlue to recognize the big picture of that little moment.</p>
<p>Allison Steinberg is the Senior Media Analyst at JetBlue Airways and the author and editor of <a href="http://blog.jetblue.com/" target="_blank">JetBlue&#8217;s BlueTales blog</a>.  Her presentation entitled, &#8220;Leverage a Company&#8217;s Blog to Increase Your Brand Awareness&#8221; was one of the morning sessions at the 4th Annual PR and Media Relations Best Practices Summit presented by <a href="http://www.ragan.com/Main/Home.aspx" target="_blank">Lawrence Ragan Communications, In</a>c. at the Con Edison Headquarters Union Square in New York on Tuesday, April 9, 2013 where she shared insights for getting and tailoring content unique and valuable to audiences and how to use your blog to make your messages credible and consistent.</p>
<p>&nbsp;</p>
<h2>Why blog?</h2>
<p>Of course a blog will do all those bloggy markety things like &#8220;create brand awareness&#8221;, &#8220;increase customer loyalty&#8221;, &#8220;step up SEO&#8221;, etc.  By publishing relevant, timely information that gives readers the &#8220;why&#8221; behind the &#8220;what, many marketing mitzvahs will tumble your way.   Some are:</p>
<ol>
<li>you will educate you customers on your product and services</li>
<li>you can entice reporters to go to your blog as a source</li>
<li>you can grow niche audiences of customers, business partners, reporters, employees and industry geeks</li>
</ol>
<p>&nbsp;</p>
<h2>How does Allison do this?</h2>
<p>&#8220;The blog is the center of gravity,&#8221;  Allison stated, almost maternal in pride and tone.   She spoke about the different kinds of stories you could find on the blog.  Stories about what&#8217;s new ( a new airport), behind the scenes (just how in the world does that carousel luggage thing work?), a human interest angle ( a customer story), updates for the media (facts &amp; figures, info rich stream of information about an event or crisis).  The one that piqued my interest was the &#8220;Day in the Life&#8221; story she does that follows a JetBlue employee.  Don&#8217;t you wonder about what happens during the working hours of a pilot, ticket agent or mechanic?  Personally, I am intensely curious about the people who figure out how to make those cookies.</p>
<p>Allison also does a series called, &#8220;Unpacked&#8221; where you can discover delightful bits of airplane arcania like &#8220;How do you choose new cities?&#8217; or &#8220;What is turbulence?&#8221; which is something that takes on enormous significance especially when you are in it.  She says it creates informed customers.</p>
<p>Here are some of my favorite takeaways from her presentation:</p>
<ul>
<li>Set a cadence.  The informal voice engages more than a press release.</li>
<li>Encourage everyone on your team to mine for information and visuals.  &#8221;Wing Woman&#8221;, a column created by a jetBlue employee has become a very popular blog.</li>
<li>To be an ongoing media hook, insert yourself as a credible source into a media story.  I am not sure which story she was referring to but I believe this is a good way to manage crisis communications.</li>
</ul>
<p>&nbsp;</p>
<h2>What about you?</h2>
<p>&#8220;Adapt, reuse content.  Mix original reporting with some behind the scenes stories, how to&#8217;s, announcement of new products.&#8221;</p>
<p>For example, JetBlue did a pre-press release story on the blog about the American Airline merger.  It was released on Valentine&#8217;s Day and featured an image of a heart candy with a message that read, &#8220;SINGLE &amp; LOVING IT&#8221;.  An instantly recognizable candy with a twist to its traditional messaging of &#8220;BE MINE&#8221; and &#8220;I LOVE YOU&#8221; to mirror the tongue in cheek, sly wink of a story that reasserts the pride JetBlue has in being independent and all that it does to set itself apart from the pack.</p>
<p>A sweet ending with the full can of soda.</p>
<p>&nbsp;</p>
<div>
<h1 style="text-align: center;"><a href="http://hoongyee.com/" target="_blank">Subscribe and get a little Wow! </a>every day</h1>
<h2 style="text-align: center;"></h2>
<p style="text-align: center;">Check out <a href="../category/how-i-did-it/" target="_blank">Getting to Wow!</a> to feel good, do good and look good</p>
<p style="text-align: center;">See what&#8217;s going on at <a href="../category/nonprofit-knitwear/" target="_blank">Nonprofit Knitwear</a> for all things nonprofit and knit</p>
<p style="text-align: center;">Get some very cool <a href="../category/style-notes/" target="_blank">Style Notes</a> from me, your artspy</p>
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<h2 style="text-align: center;"></h2>
<p style="text-align: center;"> <a href="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg"><img alt="IMG_0076" src="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg" width="351" height="263" /></a></p>
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]]></content:encoded><description>How a Blog &amp;#160; You had me with the full can of soda. &amp;#8220;Yes,&amp;#8221;  Allison Steinberg smiled and dotted the i and crossed the t of the seven word mantra of JetBlue.  &amp;#8221;We bring humanity back to air travel.&amp;#8221; And that means we get the full can of soda. How many people, how many times [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/04/how-a-blog-transformed-air-travel/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>What Is The Most Brilliant Question In the World?</title><link>http://hoongyee.com/2013/04/what-is-the-most-brilliant-question-in-the-world/</link><category>Events</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Tue, 16 Apr 2013 19:55:07 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=5037</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2013/04/amd-e1366166430732.jpg"><img class="aligncenter  wp-image-5040" alt="amd" src="http://hoongyee.com/wp-content/uploads/2013/04/amd-e1366166963652.jpg" width="630" height="473" /></a></p>
<p>OK, I have to start off with a confession:</p>
<p>Why are so many guys wearing dark suits with brown shoes.  All around the room on the nineteenth floor at Con Edison Headquarters Union Square all I could see were lots of men in suits wearing brown shoes.</p>
<p>Is it a brand thing?  Did I not get the memo?</p>
<p>Here I am, at the 4th Annual PR and Media Relations Best Practices Summit thanks to the generosity of ConEdison who opened up twenty five slots to this event for their nonprofit partners.  By the time I signed up, I was number twenty three.  It is just my nature by association to be thrilled about the chance to attend and guilt stricken at the same time.</p>
<p>Why?  Because I know I would feel terrible if I was number twenty six or twenty seven to sign up and not get in.</p>
<p>So here is, in the spirit of sharing my furiously scribbled notes with all of you who did not get to attend this terrific event, is my summary of insights from the closing keynote speaker, Andrew Davis, the exuberant author of Brandscaping who turned the usual way of thinking about creating branded content on its ear with cheerful, unapologetic logic that is exhausting and exhilarating.  Here is a <a href="http://www.ragan.com/Resource.ashx?sn=n49_AndrewDavis_Brandscaping" target="_blank">link to his presentation</a>.</p>
<h2>How to think of content as a product</h2>
<p>Rather than list ways to rethink about what you share with the world, Andrew leans out and pokes you with a question:</p>
<p>&#8220;Hello?  Anyone out there?  Hey listen, I have two books to give away.  Who wants a free book?&#8221;</p>
<p>That got one woman twitching and jumping up and down in her seat &#8211; and a free book for having more energy than the rest of us at the end of the day.</p>
<p>The real question was this:  What if your goal was to own some quality time in your consumer&#8217;s day?</p>
<p>We used to set our lives according to our favorite television shows literally &#8220;making an appointment&#8221; with a product, in this case a series of stories with characters we cared about.  For example, the A Team opened up every show with an intro that was:</p>
<ol>
<li>repeatable</li>
<li>ownable, as in intellectual property</li>
<li>built and reinforced a relationship you had with the characters</li>
</ol>
<p>It had a format, it had a hook and it delivered content consistently.</p>
<p>What did the producers of the show get in return?  The most amazing thing in the world:  quality time in your day.</p>
<h2>Why you should think like a movie</h2>
<p>Who doesn&#8217;t know and love the little orange clownfish named Nemo?  This sixty minute plus movie that revolves loosely around the story of fighting all odds to go home had the side effect of creating a demand and insatiable market for clownfish and all kinds of stuff you get for your pet fish.</p>
<p>This movie had the power to move markets through powerful storytelling.</p>
<p>Andrew is right about the movie.</p>
<p>Do the math:  You just paid money for a ticket to sit in a theater with your eyes focused on one screen for at least an hour.  Think about what you could do with all that in place.  If you deliver a great, strategically designed story that your audience forms a bond with, they will form a bond with you and your content.  Move markets?  This stuff can change the world.</p>
<h2>What is the most brilliant question in the world?</h2>
<p>When I approached Andrew after his presentation, the most pressing question in my mind was &#8211; Will he take my credit card so I can buy a copy of his book?   He had already given the first of his two give away copies to the twitching woman and the second to a man who posed a cool question prompting Andrew to ask him for his name.  The man did not miss a beat and said, &#8220;I Need A Book.&#8221;  He got one.</p>
<p>I was thinking of all of the points he made, and the questions provoking the logic behind each one  - What if you owned some quality time in your customer&#8217;s day?  What if a zero opt out rate was your goal?  What if you treat your content as a product?  What if you thought like a movie, a TV executive, a partner with someone who already owns your next customer?</p>
<p>All great questions and all great examples and answers practically exploding with potential.  By this time I have gotten over my brown shoe thing and I am really loving how these guys are rocking this look.</p>
<p>&#8220;You&#8217;re one of ConEd&#8217;s non profit partners?&#8221;  Andrew pushed his glasses up and grinned.</p>
<p>&#8220;I am and I really can&#8217;t thank you enough for making me ask myself new questions about my content as product,&#8221;  I put my credit card down on the table and smiled, &#8220;I would love to buy a copy of your book.&#8221;</p>
<p>&#8220;What if I give you a copy?&#8221;  he said and handed me a book and signed it for me.  His generosity left me stunned and as I slowly walked away it dawned on me:  the most brilliant question in the world is what Andrew Davis wants us all to ask ourselves all the time.  Just the way he does.</p>
<p>So go ahead, start asking yourself this question.</p>
<p>&nbsp;</p>
<p>What if?</p>
<p>&nbsp;</p>
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]]></content:encoded><description>OK, I have to start off with a confession: Why are so many guys wearing dark suits with brown shoes.  All around the room on the nineteenth floor at Con Edison Headquarters Union Square all I could see were lots of men in suits wearing brown shoes. Is it a brand thing?  Did I not [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/04/what-is-the-most-brilliant-question-in-the-world/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>How To Make A Rockaway Girl Smile</title><link>http://hoongyee.com/2013/03/how-to-make-a-rockaway-girl-smile/</link><category>Cool Things</category><category>artful living</category><category>wow</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Fri, 29 Mar 2013 18:43:14 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=4801</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2012/06/courage-star-in-front-of-our-house.jpg"><img class="aligncenter  wp-image-4856" title="courage star in front of our house" alt="" src="http://hoongyee.com/wp-content/uploads/2012/06/courage-star-in-front-of-our-house.jpg" width="442" height="590" /></a></p>
<h2>So how am I doing five months to the day after Superstorm Sandy came crashing into our lives?</h2>
<p>The seasons have rolled by, this year with a more acute appreciation of normalcy. Cheering the first coffee shop and nail salon to return. Watching more houselights flickering in the rows of darkened houses huddled against nightfall.</p>
<p>&nbsp;</p>
<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2013/03/2012-10-31-11.16.22-saturday1.jpg"><img class="aligncenter  wp-image-5020" alt="2012-10-31 11.16.22 saturday" src="http://hoongyee.com/wp-content/uploads/2013/03/2012-10-31-11.16.22-saturday1.jpg" width="560" height="420" /></a><br />
Halloween hobbled by, unrescheduled like its New Jersey counterpart.  But we partied with the little goblins on our street with whatever candy we saved from the storm.</p>
<p>There was a run on water heaters and boilers in November, before the temperature dropped below 32 degrees and the pipes froze. We heard stories of guys driving way out to Pennsylvania with what precious gas they could hoard &#8211; there was also a gas shortage, remember? &#8211; to pull boilers off the delivery trucks.</p>
<p>Somehow, we were able to get the trifecta in place. New electrical panel, boiler and water heater. That, and Boston Market, was Thanksgiving.</p>
<p>Christmas and New Years Eve we spent in our FEMA/Actors Fund supported apartment in the Avalon building in New Rochelle which was a break for me. Sky&#8217;s school was temporarily housed in another high school in East New York until mid January so my day did not start until I had driven through Westchester, the Bronx, Queens and Brooklyn to drop him off.</p>
<p>Back in Rockaway finally, we began rebuilding and repairing. Seven broken windows were replaced, the man cave in the basement was power washed and painted, all leaks repaired.</p>
<h2>Signs of Spring</h2>
<p>Everyone has new cars. Close to 2500 cars were ruined and taken away after the storm so no one even considered getting a used car. I refuse to tell you how many times I have tried my key in the door of a black Jeep that wasn&#8217;t mine.</p>
<p>We wandered into Bob&#8217;s Furniture last weekend and ran into other Rockawayites looking for basement furniture, just like us.</p>
<p>&#8220;Listen, for your basement you want to look at this selection,&#8221; Gary, our salesman and one of Seth&#8217;s Friday night poker buddies, settled into the display sofa with an appreciative glance. &#8220;Two words. Bonded leather.&#8221;</p>
<p>It seems that this was the weekend you couldn&#8217;t get your hands on any kind of bonded leather furniture. I really didn&#8217;t want to go schlepping out to Pennsylvania.</p>
<h2>A Bright Spot</h2>
<p>Seth found a story about <a href="https://mail.google.com/mail/ca/u/0/#inbox/13db40e2d98add11" target="_blank">CARE</a>, the Cherished Album Restoration Effort, an amazing group of people who will restore up to 50 photos for people in the flood zone. Next weekend, someone will be coming over to scan our photos so they can be restored. This is the kind of disaster relief work that uplifts the spirit as well as repair the damage. The one thing everyone says they miss the most are the photos that were in the basement and ruined by the storm. I am so grateful to them for offering to save what precious images we have left.</p>
<p>That puts a big smile on my face.</p>
<p>&nbsp;</p>
<div>
<h1 style="text-align: center;"><a href="http://hoongyee.com/" target="_blank">Subscribe and get a little Wow! </a>every day</h1>
<h2></h2>
<p style="text-align: center;">Check out <a href="../category/how-i-did-it/" target="_blank">Getting to Wow!</a> to feel good, do good and look good</p>
<p style="text-align: center;">See what&#8217;s going on at <a href="../category/nonprofit-knitwear/" target="_blank">Nonprofit Knitwear</a> for all things nonprofit and knit</p>
<p style="text-align: center;">Get some very cool <a href="../category/style-notes/" target="_blank">Style Notes</a> from me, your artspy</p>
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]]></content:encoded><description>So how am I doing five months to the day after Superstorm Sandy came crashing into our lives? The seasons have rolled by, this year with a more acute appreciation of normalcy. Cheering the first coffee shop and nail salon to return. Watching more houselights flickering in the rows of darkened houses huddled against nightfall. [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/03/how-to-make-a-rockaway-girl-smile/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>An Arts Career Without Paper Or Pen</title><link>http://hoongyee.com/2013/03/an-arts-career-without-paper-or-pen/</link><category>Cool Things</category><category>artful living</category><category>writing</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Thu, 28 Mar 2013 06:23:08 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=4998</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2013/03/purple-me.jpg"><img class="aligncenter  wp-image-4999" alt="purple me" src="http://hoongyee.com/wp-content/uploads/2013/03/purple-me.jpg" width="614" height="461" /></a></p>
<h2>What to do when you are at a loss for words</h2>
<p>Today was the first day I realized that my obsession with paper is over.</p>
<p>Now think about that.</p>
<p>How can you claim to be an artist or have an arts career if you don&#8217;t use paper?</p>
<p>I was raised in a papered world where writing meant one thing: putting a pencil or a pen to paper. Reading was an activity that involved books, newspapers, magazine that were printed on paper. Writing and illustrating my picture book, &#8220;Rabbit Mooncakes&#8221; was a daily dance with paper, ink and gouache. My ancestors invented paper way back across the ocean in China &#8211; what is going on?</p>
<h2>Loss sharpens priorities</h2>
<p>Huuricane Sandy wiped out twelve cartons of my books which we had to unearth from a waterlogged basement in Rockaway, Queens. The only thing heavier than those endless ruined stacks of books was my heart. The superstorm also swept away many of my photos and sketchbooks. Once we were able to focus on saving what photos we could, I promised myself they would be scanned, restored as best as possible and sent upwards into the cloud.</p>
<p>Perhaps it is that fear of losing perishable things that has inspired my determination to master the art of creating text and image digitally.</p>
<p>Easier said than done.</p>
<p>How many of you love freshly sharpened pencils and brand new notebooks in September? And what about that box of Crayola crayons that greeted you on the first day of school? Oh, and the pictures we would carry home for the refrigerator gallery&#8230;</p>
<p>But where are you going to put all of that at the end of the year? What are you going to keep? I know. You do the same thing I do &#8211; you just keep stashing the paper away in a box, why? Just because. Because you don&#8217;t want to throw your past away or admit that you really don&#8217;t want to keep the stuff in the first place.</p>
<h2>New baby photos</h2>
<p>When we realized all of our photo albums were gone, my wise third child said, &#8220;Don&#8217;t feel bad, mom. We needed new baby photos anyway. I looked terrible in the old ones.&#8221;</p>
<p>Well, that inspired me to start looking good for my new baby photos. I am watching what I eat, running everyday and making new memories that we snap with our phone cameras, write on our computers and me, I am loving my simple sketch program on my iPad. People cannot help but smile and peek over my shoulder to watch me doodle and draw. Sometimes we get into friendly conversations and I actually email them the sketch.</p>
<p>I suppose I could have had a similar experience with an actual sketchpad and pencil but to be quite honest about it, I don&#8217;t miss it. I really like working on my iPad.</p>
<p>&nbsp;</p>
<h2>A Twelve Step Guide</h2>
<p>Maybe you need a little help?</p>
<p>Here&#8217;s what worked for me in kicking the paper habit.</p>
<p>1.  Give yourself a gift.  I got myself a drawing program for my iPad and phone called <a href="http://usa.autodesk.com/adsk/servlet/pc/index?siteID=123112&amp;id=6848332" target="_blank">SketchBook Pro </a>which I used to create the image for this post.  It has a text function that I like.  I also have <a href="http://www.lofopi.com/art_set.html" target="_blank">Art Set</a> &#8211; they have cool paper choices and their paint really looks like paint.</p>
<p>2. Treat yourself to a nice stylus.  Most come with a spongy tip that, to me, feel a little weird when you drag it across the screen.  I admit, I haven&#8217;t found my dream stylus but I am doing OK with one that actually has a brush tip that you can adjust.  It makes me feel a little better when I am using paint.</p>
<p>3. Keep your iPad and stylus handy.  You will be surprised how quickly you will begin to grab them to write or sketch something.</p>
<p>4. Save your best sketch of the day as your desktop image.  It is a great visual reminder of what you drew or wrote yesterday and that you should be doing more of it today.</p>
<p>5. Send emails to your friends with a sketch.</p>
<p>6. Post a sketch to Facebook.</p>
<p>7. Tweet a sketch.</p>
<p>8. If you have a blog, create a post with one of your sketches.</p>
<p>9.  If you don&#8217;t have a blog, offer to guest post for a blog you like with one of your sketches.</p>
<p>10. Do a self portrait and assign it to your contact so it pops up when someone calls you.</p>
<p>11. Add the self portrait to your email signature.</p>
<p>12.  If your mother wants a copy, you can always print one for her.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>So, yes. I confess. I am putting away paper and pen and I am fine without them.</p>
<p>Fine, and you?</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

]]></content:encoded><description>What to do when you are at a loss for words Today was the first day I realized that my obsession with paper is over. Now think about that. How can you claim to be an artist or have an arts career if you don&amp;#8217;t use paper? I was raised in a papered world where [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/03/an-arts-career-without-paper-or-pen/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">1</slash:comments></item><item><title>Measuring With The Power Of Giving</title><link>http://hoongyee.com/2013/03/measuring-with-the-power-of-giving/</link><category>The Naked Nonprofit</category><category>assessment</category><category>grantmakers in the arts</category><category>measurement</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Thu, 07 Mar 2013 18:19:31 PST</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=4974</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2013/03/20130305moi_091515.jpg"><img class="aligncenter  wp-image-4978" alt="20130305moi_091515" src="http://hoongyee.com/wp-content/uploads/2013/03/20130305moi_091515.jpg" width="461" height="346" /></a></p>
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<div style="text-align: left;"><em>If its not easy it&#8217;s going to fail.</em></div>
<div style="text-align: left;">Farron Levy</div>
<div style="text-align: left;"></div>
<div>How could you not want to sink back in your seat with a huge sigh of relief after hearing that?</div>
<div></div>
<div>I feel less angst ridden already!</div>
<div></div>
<div>Many thanks to <a href="http://www.coned.com/partnerships/" target="_blank">Con Edison for hosting the Power of Giving Forum on Social Impact Measurement</a>.  As one of their grantees, I really appreciate their understanding of their partners in the nonprofit world and their support of the work we do.  Measurement, metrics, matrix&#8230; these have always been words that cause me mild levels of panic or worry, always stressful, never good for your skin.</div>
<div></div>
<div>I slipped into the back of the cavernous conference room, right on time, right next to the coffee set up.</div>
<div></div>
<div>My logic model dictates proximity to caffeine as an indisputable influencer of key performance indicators.  If you have no idea what that means, don&#8217;t worry.  I will explain.</div>
<div></div>
<div>The presentation entitled Measurement Principles: What, How and When was given by Farron Levy, the President of <a href="http://www.trueimpact.com/" target="_blank">True Impact</a>, a consulting firm that measures the impact of social investment of large corporations and non profits.  He demystified the spectre of data by walking us through a simplified and easily digestible framework that we could use for our individual programs.  We learned how goals, objectives, strategies and metrics can align to create more successful programs and robust bottom lines.</div>
<div></div>
<div>Here are my takeaways from this all day convening</div>
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<div></div>
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<h2>Why measure?</h2>
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<div>We have to sell the story of what we do to remind our funders of our value, our brand.  Remember, they actually need us to help them do community work.  Measurements can help expand these relationships and increase the perception of your value.  In addition to inputs and outputs, the best often measure outcomes like beneficiaries served, employee satisfactions, impressions.  Outcomes are the key to proving and improving value.  Measurement can help to prove value of your programs, to improve effective management, to tell your cost per outcome story in an neat soundbyte i.e. &#8220;2K per victim to achieve safety&#8221;.</div>
<div></div>
<div></div>
<h2>What Are Bottom Line Outcome Measures?</h2>
<div></div>
<div>Revenues &#8211; # of customers, funders, units, prices</div>
<div>Costs &#8211; salaries, staff, materials, time, expenses</div>
<div>Social Value &#8211; change in social condition, market value of goods and services</div>
<div></div>
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<h2>Where do you start?</h2>
<div></div>
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<div>Here are three important things to do:</div>
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<h3>1. Focus On The Bottom Line</h3>
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<div>Through a business lens, you would do two things -</div>
<div>Increase revenue &#8211; number of customers, funders</div>
<div>Reduce cost &#8211; skills, training, retention</div>
<div></div>
<div>Through a social lens, you would -</div>
<div>Promote social value &#8211; intervention in a social area to change a social condition</div>
<div></div>
<div>Standard performance metrics are rarely defined.  If you define the qualitative outcome or change in social condition, this becomes the primary unit you can count.</div>
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<h3>Example:</h3>
<div></div>
<div>Corporations and nonprofits measure money and time value invested by asking:</div>
<div>How many people are served?  Say 1,000 are served,  but how many have achieved a defined social value?</div>
<div>How many media impressions have been achieved?  Say 1,000,000,  but how many have changed awareness and attitudes that influence their</div>
<div>behavior as customers or potential hires?</div>
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<div>Define these outcomes that are resulting improvements because of interventions.</div>
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<div>Once defined, you can count them as units of behavioral change.</div>
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<div> OK, here&#8217;s another thing Farron said that made me feel better:</div>
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<h3>2. Use Proxy Data</h3>
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<div>No one does it perfectly.</div>
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<h3>Example:</h3>
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<div>Let&#8217;s say you want to pitch an investment of $150000 and to reach 1000 people.  How are you going to convince a funder this is a good investment?</div>
<div>
<div>What is success?  What is the social impact?</div>
<div>Do a sampling as representative to base an estimate of greater population.</div>
</div>
<div>You can use proxy data when necessary to support your case.  You can sample your field, past results if you have them or other similar credible studies.</div>
<div>Science, the EPA, government and education organizations do this.  Businesses can cite prior histories and estimate.  You can go to the most knowledgeable person for an educated guess and plan to go forward to drill deeper.  The key is to be transparent and cite your sources.</div>
<div></div>
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<h3>Question:</h3>
<div>
<div></div>
<div>How do you measure the social value outcome of a student scholarship where the effects may happen years in the future?</div>
<div></div>
<div>Frame forecast so the immediate outcome is that kids get scholarships to go to school.  Proxy data from a credible source, such as the Department of Education, can be used to show that this changes lives from the intervention point of the scholarship through the ripple effect of higher earnings and quality of life.</div>
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<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2013/03/20130305sunset_171741.jpg"><img class="aligncenter  wp-image-4979" alt="20130305sunset_171741" src="http://hoongyee.com/wp-content/uploads/2013/03/20130305sunset_171741.jpg" width="423" height="317" /></a></p>
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<p style="text-align: center;">Need another cup of coffee&#8230; need to run on the beach</p>
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<h3>3. Do This Right Now</h3>
<div></div>
<div>Plan upfront to integrate measurement.</div>
<div></div>
<h3>Example:</h3>
<div></div>
<div>You just had your annual gala and you are scratching your head wondering if there are any prospective funders, customers on your guest list?  Instead of prospecting after the event is over, you could add a line on the registration form that gives you connection data for the future.</div>
<div></div>
<div>Ask yourself, what are the impacts you care about that you could capture in regular practices?</div>
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<h2>Wrap up:</h2>
<div></div>
<div><strong>Focus on bottom line</strong></div>
<div><strong>Use proxy data</strong></div>
<div><strong>Do this right now</strong></div>
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<div>Do I think I can do this?</div>
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<div>Well, I am going to give it my very best shot and release my inner data diva.</div>
<div></div>
<div>I do have a lot of questions as did the rest of the audience at the end of his presentation.</div>
<div></div>
<div></div>
<div>The question from the audience that I liked the most was this one:</div>
<div></div>
<div>
<div>Where does failure fit into this model? Risk?  How do you present this to sponsors honestly?</div>
<div></div>
<div>This is an important point.  Funders need to be educated and to know that this is part of an improvement process over time.</div>
<div></div>
<div>We have a theory of change, interact and anticipate and monitor.  By measuring, we can intervene, improve rack when success and failure occur and make adjustments accordingly.</div>
<div></div>
<div>Present this concept to funder as well thought out, honest and transparent in creating common value.  The key is to educate funders that continuous improvement is success and an empowering concept.</div>
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<div>
<h1 style="text-align: center;"> <a href="http://hoongyee.com/" target="_blank">Subscribe and get a little Wow! </a>every day</h1>
<h2 style="text-align: center;"></h2>
<p style="text-align: center;">Check out <a href="../category/how-i-did-it/" target="_blank">Getting to Wow!</a> to feel good, do good and look good</p>
<p style="text-align: center;">See what&#8217;s going on at <a href="../category/nonprofit-knitwear/" target="_blank">Nonprofit Knitwear</a> for all things nonprofit and knit</p>
<p style="text-align: center;">Get some very cool <a href="../category/style-notes/" target="_blank">Style Notes</a> from me, your artspy</p>
<p style="text-align: center;">Hoong Yee</p>
<h2 style="text-align: center;"></h2>
<p style="text-align: center;"> <a href="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg"><img alt="IMG_0076" src="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg" width="351" height="263" /></a></p>
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]]></content:encoded><description>If its not easy it&amp;#8217;s going to fail. Farron Levy How could you not want to sink back in your seat with a huge sigh of relief after hearing that? I feel less angst ridden already! Many thanks to Con Edison for hosting the Power of Giving Forum on Social Impact Measurement.  As one of [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/03/measuring-with-the-power-of-giving/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>Measuring Success: What Kind Of Yardstick Do You Use?</title><link>http://hoongyee.com/2013/02/measuring-success-what-kind-of-yardstick-do-you-use/</link><category>The Naked Nonprofit</category><category>assessment</category><category>how to</category><category>leadership</category><category>measurement</category><category>nonprofit</category><category>success</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Sun, 10 Feb 2013 17:28:59 PST</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=4918</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
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<p>&nbsp;</p>
<h1><a href="http://hoongyee.com/?p=4918&amp;preview=true"><br />
</a><a href="http://hoongyee.com/wp-content/uploads/2013/02/shelves3.jpeg"><img class="aligncenter size-full wp-image-4919" alt="shelves3" src="http://hoongyee.com/wp-content/uploads/2013/02/shelves3.jpeg" width="600" height="599" /></a></h1>
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<p style="text-align: center;"><em>lovely photo from <a href="http://poindextr.wordpress.com/" target="_blank">diane</a></em></p>
<p><a href="http://hoongyee.com/about/" target="_blank"> </a></p>
<h3 style="text-align: center;">post by <a href="http://hoongyee.com/about/" target="_blank">Hoong Yee Lee Krakauer</a></h3>
<p>&nbsp;</p>
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<p style="text-align: left;">Are all of the front desk assistants of the National Endowment for the Arts pregnant?</p>
<p style="text-align: left;">Some things you simply cannot avoid wondering about if you happen to be outnumbered by young women, hands cradling their swollen bellies, waddling around the hallowed halls of the NEA.  &#8221;It is a very busy time.  Everyone is going from one meeting to another,&#8221; murmured Vanessa, a slender woman &#8211; not pregnant &#8211; who greeted us at the offices for local arts agencies where we  were scheduled for a meeting.</p>
<p style="text-align: left;">This is our yearly pilgrimage to Mecca, a time for me to personally touch base with the folks who shepherd our grant requests through the labrynth of their panel process and with whom I have become good friends with over the years.  I like the train ride down to DC, wandering wide eyed through Union Station and stopping to say a quick hello to everyone before they duck into yet another meeting.</p>
<p style="text-align: center;"><a href="http://hoongyee.com/wp-content/uploads/2013/02/2013-02-06-11.07.51.jpg"><img class="aligncenter  wp-image-4923" alt="2013-02-06 11.07.51" src="http://hoongyee.com/wp-content/uploads/2013/02/2013-02-06-11.07.51.jpg" width="713" height="398" /></a></p>
<p style="text-align: center;"><em>the lovely ladies working for local arts agencies</em></p>
<p style="text-align: left;">&#8220;We love when people come to see us, especially now that our travel budgets have been cut.  I wish more people did,&#8221; said one director to me who I caught grabbing a quick lunch at the Indian take out place.  I have to admit <a href="http://hoongyee.com/?p=4467" target="_blank">I don&#8217;t understand why more nonprofits don&#8217;t make it a priority to visit funders</a>.  Every time I sit down with the directors, it is a chance for me to let them know what we are doing, what we intend to apply for and very often I will gain a valuable insight or piece of advice that will make our proposal rock.  If you want to be a successful grantwriter, consider this:  there is an art to <a href="http://hoongyee.com/?p=3826" target="_blank">writing for money.</a></p>
<p style="text-align: left;">This time, the big thing is innovation and transformation.  They want something that presents new learning or insights.  Something replicable and measurable.</p>
<p style="text-align: left;">&#8220;What does that look like to you? &#8221;  I asked.  &#8221;Can you give me an example?&#8221;</p>
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<h2 style="text-align: left;">Answer the Question, Goddamnit!</h2>
<p style="text-align: left;">The director smiled.  &#8221;We talk about that a lot  The answer to your question is that we will know it when we see it.&#8221;</p>
<p style="text-align: left;">This is an answer?</p>
<p style="text-align: left;">They don&#8217;t know what a successful innovative and transformative project is.  And if they don&#8217;t know that, they cannot describe it.  Or measure it.</p>
<p style="text-align: left;">LIke many other funding opportunities out there, the NEA wants to see their dollar make an important impact.  Something that changes and transforms lives.  A model that can be replicated in other places.  And it falls to the artists and creative thinkers to visualize a project that can do all that and, most of all, deliver such an experience that allows the vision of the funders to bundle up the act and set up shop in another place.</p>
<p style="text-align: left;">It is a competitive category.  We need to leave no doubt among the grant panelists that yes, we are worthy of funding.  Why?  Because we transform lives.</p>
<p style="text-align: left;">How do we do this?</p>
<p style="text-align: left;">By creating a picture of the success we intend to create and a space for a funder to feel part of something that is moving towards real and tangible goals with benchmarks that can feed back into the process.</p>
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<p>&nbsp;</p>
<h2 style="text-align: left;">Do They Know?</h2>
<p>Anyone who tells you &#8220;they will know it when they see it&#8221; has no idea what &#8220;it&#8221; is, which actually is a very good thing.  It is an admission of not knowing what they want to achieve, only knowing why.  This is a very good thing.  It tells me funders are willing to be outcomes focused and open to anything  as long as it is new in philosophy and that it changes something. To make art make a difference.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h2 style="text-align: left;">What You Should Know</h2>
<p>For us, transformation has to be demonstrated by what an artist does with the skills, learnings and confidence gained by being part of what Queens Council on the Arts provides.  It is no longer and, in my book, never was enough to describe success as well attended events or satisfied customers.  How do I know this and why do I believe so strongly in this comes from simply watching the body language, especially the eyes, of the directors.  Their eyes did not light up when we talked about how happy the artists were to be part of the workshops, and to learn new skills.  We will have to create a vivid image of success that we will set as our goal which will be the artist as <a href="http://hoongyee.com/?p=4626" target="_blank">a confident, engaged, creative professional whose art can change the world</a>.  Our yardstick will be the gradual changes their art and their actions cause in the world.</p>
<p>Here&#8217;s an excerpt from Marion Conway&#8217;s <a href="http://www.marionconway.com/2013/01/bill-gates-2013-annual-letter-focus-on.html" target="_blank">summary </a>of the 2013 Annual Letter by Bill Gates:</p>
<p><em>In the last year <a href="http://www.bethkanter.org/">Beth Kanter</a> has been talking about the importance of measurement to the networked nonprofit.  Now Bill Gates opens his 2013 Annual letter talking about it with a quote from William Rosen’s  “The Most Powerful Idea in the World.&#8221;  Bill writes: “Without feedback from precise measurement, Rosen writes, invention is &#8220;doomed to be rare and erratic.&#8221; With it, invention becomes &#8220;commonplace.&#8221;……..But in the past year I have been struck again and again by how important measurement is to improving the human condition. You can achieve amazing progress if you set a clear goal and find a measure that will drive progress toward that goal-in a feedback loop similar to the one Rosen describes. This may seem pretty basic, but it is amazing to me how often it is not done and how hard it is to get right.</em></p>
<p>&nbsp;</p>
<p>There, I said it.  And I believe it.</p>
<p>What does success look like, move like, sound like for what you do?</p>
<p>This way of thinking could be catching.  Unlike pregnancy, thank God.</p>
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<p>&nbsp;</p>
<h1 style="text-align: center;"> <a href="http://hoongyee.com/" target="_blank">Subscribe and get a little Wow! </a>every day</h1>
<h2 style="text-align: right;"></h2>
<p>&nbsp;</p>
<p style="text-align: center;">Check out <a href="../category/how-i-did-it/" target="_blank">Getting to Wow!</a> to feel good, do good and look good</p>
<p style="text-align: center;">See what&#8217;s going on at <a href="../category/nonprofit-knitwear/" target="_blank">Nonprofit Knitwear</a> for all things   nonprofit and knit</p>
<p style="text-align: center;">Get some very cool <a href="../category/style-notes/" target="_blank">Style Notes</a> from me, your artspy</p>
<p style="text-align: center;">Hoong Yee</p>
<h2></h2>
<p style="text-align: center;"> <a href="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg"><img class="aligncenter  wp-image-4931" alt="IMG_0076" src="http://hoongyee.com/wp-content/uploads/2013/02/IMG_0076.jpg" width="351" height="263" /></a></p>
<p>&nbsp;</p>
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]]></content:encoded><description>&amp;#160; &amp;#160; lovely photo from diane   post by Hoong Yee Lee Krakauer &amp;#160; &amp;#160; &amp;#160; Are all of the front desk assistants of the National Endowment for the Arts pregnant? Some things you simply cannot avoid wondering about if you happen to be outnumbered by young women, hands cradling their swollen bellies, waddling around [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2013/02/measuring-success-what-kind-of-yardstick-do-you-use/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>What Do You Want?</title><link>http://hoongyee.com/2012/09/what-do-you-want/</link><category>Community</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Mon, 10 Sep 2012 13:12:04 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=4805</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p><img class="aligncenter" src="http://esselaw.com/sites/default/files/u30/treasure-chest.jpg" alt="" width="428" height="384" /></p>
<p>&nbsp;</p>
<p>September is a month of change.</p>
<p>I like to think I change for the better but sometimes I am rudely reminded that I could be doing things better.</p>
<p>One thing I would like to be better at is to be more helpful to you.  This means I acknowledge that I don&#8217;t really know and if I continue to keep writing about what I think you would be interested in, you would be right in saying I was just guessing.  Or worst, assuming.</p>
<p>Don&#8217;t want to do that.</p>
<p>OK, this is my question for all of you:</p>
<p>&nbsp;</p>
<h2><strong>If you could ask me two questions about making art and money, what would they be?</strong></h2>
<p>&nbsp;</p>
<p>I work every day with all kinds of creative people &#8211; artists, dancers, musicians, financial planners who sing opera, aspiring stand up comedians and filmmakers.  Every day I hear about dreams, book proposals,  gallery openings&#8230;.  Not only do these people want to make art, they want to make a life of making art, and of making the world a better place.</p>
<p>Then there are people who ask me to help them give away money, awards, grants and fellowships to make these things happen.  They are foundations, private companies, other nonprofits, national, state and city funders.  I sit on panels among piles of applications and have long discussions about why one artist is more deserving of the money than another.</p>
<p>Believe me, I consider it a great honor and responsibility to be helpful on both sides.  To be part of the dream and to be part of the engine driving the dream.</p>
<p>But right now I want to know about you.  How can I be helpful to you?</p>
<p>I have been doing this wonderful work for over a decade and I am ready to put my experiences in a series of ebooks that can help you make art, make money and make a difference.  Here&#8217;s the thing &#8211; I want these books to answer your specific burning questions, not mine.  I am not interested in writing a journal of things that have happened to me, I want to give you the information you need to make your creative life a success.</p>
<p>So, tell me in the comments,</p>
<p>&nbsp;</p>
<h2><strong>If you could ask me two questions about making art and money, what would they be?</strong></h2>
<p><strong><br />
</strong></p>
<p>Thanks so much and I look forward to hearing from you!</p>
<p>&nbsp;</p>
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]]></content:encoded><description>&amp;#160; September is a month of change. I like to think I change for the better but sometimes I am rudely reminded that I could be doing things better. One thing I would like to be better at is to be more helpful to you.  This means I acknowledge that I don&amp;#8217;t really know and [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2012/09/what-do-you-want/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item><item><title>How A Single Blog Post Can Double Your Audience</title><link>http://hoongyee.com/2012/04/how-a-single-blog-post-can-double-your-audience/</link><category>blogging</category><category>The Naked Nonprofit</category><category>nonprofit</category><category>writing</category><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">hoongyee</dc:creator><pubDate>Mon, 02 Apr 2012 11:37:15 PDT</pubDate><guid isPermaLink="false">http://hoongyee.com/?p=4782</guid><content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[
<p style="text-align: center;"><a title="Crowd (Colour) by Wayne Large, on Flickr" href="http://www.flickr.com/photos/havovubu/4559615635/"><img src="http://farm5.staticflickr.com/4015/4559615635_cb782ef04b_z.jpg" alt="Crowd (Colour)" width="640" height="486" /></a></p>
<p style="text-align: center;"><em><strong id="yui_3_4_0_3_1333390208740_1922">photo by <a href="http://www.flickr.com/photos/havovubu/">Wayne Large</a></strong></em></p>
<p>So you&#8217;ve written your monthly post, clicked the Publish button, yawned, muttered, &#8220;Thank God that&#8217;s out of the way.&#8221; and now you&#8217;re thinking about lunch.</p>
<p>Chances are, the lack of comments and interest to your post are not disturbing you as you scan the take out menus.</p>
<p>If you are a creative person working in a creative organization such as <a href="http://queenscouncilarts.org/" target="_blank">Queens Council on the Arts</a>, high-quality content on our blog is our most potent form of marketing.</p>
<p>You may be writing about how to get a grant to attract more artists to the <a href="http://queenscouncilarts.org/category/grants/" target="_blank">Queens Arts Fund</a>. You may be putting out a call for artists for an upcoming show. You may be promoting a <a href="http://http://queenscouncilarts.org/quill-queens-in-love-with-literature/" target="_blank">workshop series for emerging writers</a>.</p>
<p>Did you know that at the same time, your post can serve as an incredibly persuasive point for people to do something further?  Blog posts can do double duty as landing pages for Google Ads.  They can be places where people can sign up for a newsletter, RSVP for a workshop, donate, answer a survey, join a discussion&#8230;.</p>
<p>And become active and engaged members of our community.</p>
<p>Valuable!</p>
<p><strong>When you publish content, you want your reader to do something</strong>.</p>
<p>You want the work you put into your content to get your reader to take a specific action.</p>
<p>There’s a “secret” to making this work better … a secret that great copywriters have been using for more than a century.</p>
<p><strong>Let&#8217;s talk about highly effective and compelling content</strong></p>
<p>To create great content — the kind that gets shared, that attracts more readers, and gets people to take action — you need to do three things.</p>
<p>1. You need to write something incredibly useful.<br />
2. You need to write something that’s easy to understand and easy to digest.<br />
3. You need to make specific calls to actions for your readers.</p>
<p><strong>Now, a couple of copywriting hints:</strong></p>
<p>1. How are your headlines?<br />
Are you uncovering the pain points of your potential customers?</p>
<p style="text-align: center;"><strong>Challenges of Working in the Arts vs. Tired of Being a Starving Artist?</strong></p>
<p>2. Are you zoning in on the benefits of what you have to offer or are you still blithering on about features?</p>
<p style="text-align: center;"><strong>QCA Offers Professional Development Workshops vs. Eight Surefire Ways to Sell Your Artwork</strong></p>
<p>3. Do you use the language of your audience?<br />
No jargon.  Say things in a simple, clear and direct voice.</p>
<p style="text-align: center;">Instead of &#8220;building capacity&#8221;,  say &#8220;grow a business&#8221;.</p>
<p style="text-align: left;">4. Make your call to actions easy to follow.</p>
<p style="text-align: center;"><strong><a href="http://https://dnbweb1.blackbaud.com/OPXDONATE/AddDonor.asp?cguid=C4C9C365-D305-4621-A036-BD7AA34429E7&amp;sTarget=https%3A%2F%2Fdnbweb1.blackbaud.com%2FOPXDONATE%2FThanks.asp%3Fcguid%3DC4C9C365%252DD305%252D4621%252DA036%252DBD7AA34429E7&amp;sid=0E9F45BA-07D7-478A-819C-667A87136E1B" target="_blank">Sign up here</a> for immediate access to the coolest events in Queens.</strong></p>
<p>&nbsp;</p>
<p>In a nutshell, here’s the “secret” for content that works for readers and furthers audience building goals:</p>
<p style="text-align: center;"><strong>Create great, useful content that is enjoyable to consume, and that lets the reader know exactly what to do next.</strong></p>
<p>Here&#8217;s a quick punch list for QCA power posts:</p>
<ul>
<li><strong>Write a dynamic headline</strong></li>
<li><strong>Always include an image or photo</strong></li>
<li><strong>Write about things that are useful to the reader</strong></li>
<li><strong>Include a link or two back to an older post on the QCA website or to featured artist or student</strong></li>
<li><strong>End with a clear call to action</strong></li>
</ul>
<p>Got your own power blogging secrets? Link them up for us in the comments!</p>
<p>&nbsp;</p>

]]></content:encoded><description>photo by Wayne Large So you&amp;#8217;ve written your monthly post, clicked the Publish button, yawned, muttered, &amp;#8220;Thank God that&amp;#8217;s out of the way.&amp;#8221; and now you&amp;#8217;re thinking about lunch. Chances are, the lack of comments and interest to your post are not disturbing you as you scan the take out menus. If you are a [...]</description><wfw:commentRss xmlns:wfw="http://wellformedweb.org/CommentAPI/">http://hoongyee.com/2012/04/how-a-single-blog-post-can-double-your-audience/feed/</wfw:commentRss><slash:comments xmlns:slash="http://purl.org/rss/1.0/modules/slash/">0</slash:comments></item></channel></rss>
