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    <title>The HR Capitalist</title>
    
    <link rel="alternate" type="text/html" href="http://www.hrcapitalist.com/" />
    <id>tag:typepad.com,2003:weblog-564090</id>
    <updated>2009-07-14T07:05:00-05:00</updated>
    <subtitle>get to the table, stay at the table...</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <link rel="self" href="http://feeds.feedburner.com/hrcapitalist" type="application/atom+xml" /><feedburner:emailServiceId>hrcapitalist</feedburner:emailServiceId><feedburner:feedburnerHostname>http://feedburner.google.com</feedburner:feedburnerHostname><entry>
        <title>Authenticity with Humor and Pop Culture, and the Best Intern Job Description Ever...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/lxhOdVHmqx8/niche-is-the-new-mass-market-or-why-starr-tincup-is-going-to-grab-more-market-share.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/niche-is-the-new-mass-market-or-why-starr-tincup-is-going-to-grab-more-market-share.html" thr:count="3" thr:updated="2009-07-13T16:22:32-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011570fe854b970c</id>
        <published>2009-07-14T07:05:00-05:00</published>
        <updated>2009-07-11T09:58:16-05:00</updated>
        <summary>Let's face it. Most marketing material sucks. It's bland copy written by soulless zombies who dream of having fun with the messaging while being honest and truthful. But they can't. They're locked in environments and companies that just want them...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="HR Insider" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>Let's face it.  Most marketing material sucks.  It's bland copy written by soulless zombies who dream of having fun with the messaging while being honest and truthful. But they can't.  They're locked in environments and companies that just want them to make the regular donuts/widgets (pick your analogy), kind of like the insurance/actuarial company that Tyler Durden worked for <a href="http://www.youtube.com/watch?v=2QgFWXLN-ug">in Fight Club</a>.</p>
<p>Sucks to be them.  They should blog to rage against the machine.</p>
<p>Fortunately, there are always some guys who own their own business and pledged to keep it real or burn through all their startup money trying.  You need an example?  Try Starr Tincup, a Ft. Worth based firm focused on providing marketing services to vendors in the human capital space.  </p>
<p>Lucky for you and me, Starr Tincup has been around since 2005, so they've probably made it at this point.  We're lucky because the boys and girls at ST speak in a voice that nobody else does.  It's brilliant marketing, and the authenticity of what they say is different from anything else you've heard.  They talk like most people think.  At least how the cool people think.</p>
<p>Need proof?  Let's take a look at some copy from the new <a href="http://www.starrtincup.com/">Starr Tincup site</a>:</p>
<blockquote dir="ltr">
<p>"You know <a href="javascript:void(0);" jquery1247284715171="30" title="&lt;img  src='assets/images/evil-lady.gif' width='251' height='191' &gt;">the photo</a>. You’ve seen it in emails, ads in trade publications, on the covers of white papers<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570fe8502970c-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="Los_mismos_banner" class="at-xid-6a00d8345275cf69e2011570fe8502970c " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570fe8502970c-300wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 270px" /></a> . It’s the thoughtful female HR executive, alone in her office, wrestling with intricacies of the War for Talent. Youngest VP in the history of her company. So confident. So assured. And her glasses? Those frames are like … $900. She’s thinking about your comprehensive suite of talent management applications and how awesome you are. </p>
<p class="green-text1">This is what most firms pawn off as marketing in the human capital software and services space. Not Starr Tincup. We call it lame. Producing the same hackneyed crap as everyone else doesn’t set you apart, and it doesn’t say anything about your brand … unless the planks in your brand platform include “timidity” and “sucking.” </p>
<p>That’s not how we roll. Years ago, we made a pledge to ourselves that we would innovate marketing in this space.  We went through a very painful process to understand the biggest constraints, and we methodically set about creating a solution for each one. Solutions in hand, we then carefully constructed a model to help our clients create the appropriate marketing strategies to achieve not just excellence, but dare we say dominance. Think 1992 Dallas Cowboys."</p></blockquote>
<p>Not convinced?  How about this? </p>
<blockquote dir="ltr">
<p>"God bless the Internet. We see the world in a much different way thanks to the World Wide Web. Sure, it’s ruined some cool things along the way, like independent book and record stores, <a class="snapit lightwindow " href="http://icanhascheezburger.com/" jquery1247285202500="87" target="_blank">pictures of kittens</a>, newspapers and magazines, and the concept of privacy. But on the plus side, it’s also put the last nail in the coffin of some pretty horrible things forever, like the Yellow Pages and <a class="snapit lightwindow " href="http://www.youtube.com/watch?v=Yu_moia-oVI" jquery1247285202500="91" target="_blank">Rick Astley’s</a> career."</p></blockquote>
<p>Finally, let's look at the online job description for an intern from Starr Tincup:</p>
<blockquote>
<p>"The marketing intern position has very few similarities to a traditional internship. You will not be getting coffee. You will not be relegated to a hidden cubicle in a dark corner, with nothing to do but check your fantasy football team stats / surf MySpace (depending on your gender).</p>
<p class="green-text1">See any of the actual jobs and take it down by about 25 percent. You'll be doing that … and occasionally getting coffee—DAMMIT, did we already say you wouldn't be doing that?!?!?! Screw it—you better make a sweet caramel macchiato.</p>
<p>You'll need thick skin and the ability to be told, “That sucks. Do it again!” 15 times a day without breaking down in tears. Seriously, we can't take it when people cry. We understand it's a perfectly normal human response to any number of situations, we've just been emotionally dead for so long it reminds us of what it was once like … before she entered our lives ….</p>
<p class="green-text1">If you aren't qualified for this position, you aren't qualified for much outside of the drive-thru at Taco Bell. But my cousin used to work there and he said it isn't bad money — if you're 16. Plus, who doesn't like free Gorditas?</p>
<p>Above average intelligence never hurts. How would you know? Think back to grade school—ever been in a gifted and talented program? No? Well ... this is awkward ....</p>
<p><span>And it'd be nice if you were an M.B.A. student. It really helps the non-M.B.A. account managers and directors with their ego issues.  You'll also need an idea of what you want to learn … or not. Maybe you want to be a jack-of-all-trades and master-of-none. Who are we to judge? Speaking of judging, one final caveat: you need to be photogenic. Take that how you will, we're just putting it out there. Still interested? Send an email compiling your education, work history and personal information (some would call that a résumé, but such proletarian thinking is snuffed out with haste around here) to careers@starrtincup.com. If it doesn't suck completely we'll be in touch. </span></p></blockquote>
<p><span>I know what you're thinking.  Not everyone will buy from the kids at Starr Tincup, and you're right.  Some people will be scared.  Remember two things - they're a creative firm, so showing they can bring it works to their advantage, and most importantly, they don't need everyone to build thriving small to medium size businesses.  They just need to cut through the clutter and connect with the people who are dying to work with somebody real.  </span></p>
<p><span>If they own that niche, they're money.  Authenticity with Humor/Pop Culture is the new killer marketing app, and I'm down with the Starr Tincup platform.</span></p>
<p><span>Can I buy stock?  No risk, no return.  Starr Tincup stock isn't a utility stock.  It's a tech play that's either going to be Google or Covad Communications (look it up, circa 2000, so you know that's going to be during the dot com era). </span></p>
<p><span>I say Google.  Within their niche, of course...<br /></span></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/lxhOdVHmqx8" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/niche-is-the-new-mass-market-or-why-starr-tincup-is-going-to-grab-more-market-share.html</feedburner:origLink></entry>
    <entry>
        <title>Introverts and Telecommuting - A Political Carwreck Waiting to Happen...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/szfuuYH0xgg/introverts-and-telecommuting-a-politcial-carwreck-waiting-to-happen.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/introverts-and-telecommuting-a-politcial-carwreck-waiting-to-happen.html" thr:count="5" thr:updated="2009-07-14T18:48:46-05:00" />
        <id>tag:typepad.com,2003:post-68220671</id>
        <published>2009-07-14T07:01:00-05:00</published>
        <updated>2009-07-14T10:45:39-05:00</updated>
        <summary>You'd think the people best suited to telecommuting would be introverts, right? They can just go to the cave and get the work done. Makes sense to me. Unfortunately, that might be wrong. As it turns out, the extroverts might...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Workplace" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>You'd think the peo<span id="fck_dom_range_temp_1247329886250_211" />ple best suited to telecommuting would be introverts, right?  They can just go to the cave and get the work done.  Makes sense to me.</p>
<p>Unfortunately, that might be wrong.  As it turns out, the extroverts might be the best ones to go work in<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571f50804970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="Home office" class="at-xid-6a00d8345275cf69e2011571f50804970b " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571f50804970b-250wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 250px" /></a> their PJ's, because they're going to constantly reach out to the rest of the company due to their need to be connected and gab.</p>
<p>Damn.  Didn't see that coming.  More <a href="http://www.businessweek.com/managing/content/jun2009/ca20090616_482794.htm">from BusinessWeek</a>:</p>
<blockquote dir="ltr">
<p>"Five years into the mainstreaming of mobile work, there's a growing enlightenment, buttressed by new research, that the benefits of working remotely are actually a bit more complicated, and nuanced, than the cheerleaders said. In all the effusive rah-rah'ing over this great employee unleashing, many managers overlooked a simple fact: Some of us are simply not—by temperament, psychology, or personality type—wired for the life of the digital nomad. </p>
<p>Over the past couple of years, the London-based Stone has become increasingly intrigued by the psychology surrounding mobile work. Was there a genome for the ideal mobile worker? And a genome for one who would fail?  Three years ago, Stone, along with a group of other Cisco execs, hired a U.K.-based outfit called Pearn Kandola to help him, Cisco, and Cisco's clients better understand the deeper pscyhological issues at play in mobile work. "We really wanted to understand the dynamics around the technologies we were bringing to market," says Stone. </p>
<p>Duff and his researcher colleagues found that it's the employees who chase socialization who thrive in the land of virtual work. The office gabbers. Those who are life of the break-room party. Left on their own, these types of workers are the ones who work closely with clients, chum around with colleagues, and talk it up with bosses. They stay connected no matter where they are. It comes naturally to them. </p>
<p>Duff also assumed that mobile workers would tend to be seat-of-the-pants types who could get away with being disorganized scatterbrains. After all, nobody ever had to see their "offices." For Duff the picture of the disheveled door-to-door salesman living out of the back of his car came to mind. Again, the truth turned out to be the opposite. "Mobile workers are far more organized, personally, than their office-bound counterparts," says Duff. "They have to be on top of their game the whole time." </p></blockquote>
<p>Alrighty then.  After reading the study, I'm also thinking there's a career coaching lesson here.  Introverts, you can go telecommute and get all the work done you want, but it's a political world.  If you don't connect while you're virtual like the extroverts, you run the risk of A) not being as effective because you're not connected to talent that can help you, and b) out of sight and out of mind.</p>
<p>So, go get the work done at home.  But only if you are an extrovert.  How counter-intuitive is that?</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/szfuuYH0xgg" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/introverts-and-telecommuting-a-politcial-carwreck-waiting-to-happen.html</feedburner:origLink></entry>
    <entry>
        <title>The Problem w/ Innovation - Those Pesky Former Employee Startups....</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/8oQ73JELzxk/the-problem-winnovation-those-pesky-former-employee-startups.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/the-problem-winnovation-those-pesky-former-employee-startups.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-68293443</id>
        <published>2009-07-10T07:05:00-05:00</published>
        <updated>2009-07-05T12:30:58-05:00</updated>
        <summary>A lot has been written about companies attempting to develop cultures that stimulate innovation. After all, the more innovative a company is, the more diverse their future streams of revenue, the better able they are to serve their customers, etc....</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="OD" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>A lot has been written about companies attempting to develop cultures that stimulate innovation.  After all, the more innovative a company is, the more diverse their future streams of revenue, the better able they are to serve their customers, etc.</p>
<p>But how do you institutionalize innovation?  How do you put the genie IN the bottle?  A lot's been written on<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571c22f12970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right" /><a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571c22f40970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right" /><a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571c22f12970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"> </a><a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570cd316d970c-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="Google" class="at-xid-6a00d8345275cf69e2011570cd316d970c " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570cd316d970c-250wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 250px" /></a> <a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571c22e29970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right" />the topic, but few companies have figured it out.  I'd venture to guess that if you want a culture that's innovative on a day-in, day-out basis, you probably need to start with the hiring process.  Making sure your talent has the ability to innovate on the front end isn't perfect, but it sure beats trying to make the donkey fly after you hire the donkey.</p>
<p>If you think about the companies in America that are doing the best job at stimulating innovation, Google would come to mind, the primary reason being the oft-referenced "20%" rule that allows engineers to spend 20% of their time working on ideas and concepts that might pay off in the future.</p>
<p>Of course, if you allow that type of unfocused spend to occur and don't do a good job indexing what's being created, you risk the idea of products, services and future competititors walking out the door with IP that you funded.  With that reason in mind, Google is attemping to get better at evaluating the fruits of the 20% rule.</p>
<p>More on <a href="http://online.wsj.com/article/SB124528387214225641.html?mod=dist_smartbrief">innovation at the Googlenator from the Wall Street Journal</a>:</p>
<blockquote dir="ltr">
<p>"<a class="companyRollover link11unvisited" href="http://www.typepad.com/public/quotes/main.html?type=djn&amp;symbol=goog"><font color="#093d72">Google</font></a> Inc. is revamping how it develops and prioritizes new products, giving employees a pipeline to the company's top brass amid worries about losing its best people and promising ideas to start-ups.</p>
<p>The Mountain View, Calif., company famously lets its engineers spend one day a week on projects that aren't part of their jobs. But Google has lacked a formal process for senior executives to review those efforts, and some ideas have languished. Others have slipped away when employees left the company.</p>
<p>"We were concerned that some of the biggest ideas were getting squashed," said Google Chief Executive <a class="topicLink" href="http://topics.wsj.com/person/s/eric-e-schmidt/177"><font color="#093d72">Eric Schmidt</font></a> in an interview.</p>
<p>Google can no longer afford to let promising ideas fall by the wayside. The Internet search giant's once-torrid growth has slowed. At the same time, it faces fresh competition from <a class="companyRollover link11unvisited" href="http://www.typepad.com/public/quotes/main.html?type=djn&amp;symbol=msft"><font color="#093d72">Microsoft</font></a> Corp.'s new search engine, Bing, and start-ups such as Twitter Inc., which was founded by former Google employees.</p>
<p>In response, Google has recently started internal "innovation reviews," formal meetings where executives present product ideas bubbling up through their divisions to Mr. Schmidt, Google founders <a class="topicLink" href="http://topics.wsj.com/person/p/larry-page/374"><font color="#093d72">Larry Page</font></a> and <a class="topicLink" href="http://topics.wsj.com/person/b/sergey-brin/584"><font color="#093d72">Sergey Brin</font></a>, and other top executives."</p></blockquote>
<p dir="ltr">Interesting development at Google.  It's natural that the processes come in behind the period of astronomical growth and once growth has slowed.  Just ask Microsoft.</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/8oQ73JELzxk" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/the-problem-winnovation-those-pesky-former-employee-startups.html</feedburner:origLink></entry>
    <entry>
        <title>Being A Strong HR Pro Means You Give Candidates Nicknames...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/NTiuyaXiecY/being-a-strong-hr-pro-means-you-give-candidates-nicknames.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/being-a-strong-hr-pro-means-you-give-candidates-nicknames.html" thr:count="3" thr:updated="2009-07-09T13:07:53-05:00" />
        <id>tag:typepad.com,2003:post-68390995</id>
        <published>2009-07-09T07:05:00-05:00</published>
        <updated>2009-07-04T16:15:40-05:00</updated>
        <summary>Here's a strategy for you - when you're trying to fill a spot in the organization, you need to brand the process. Case in point, discussing candidates with VPs or C-level folks who have seen a lot of candidates and...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Recruiting" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>Here's a strategy for you - when you're trying to fill a spot in the organization, you need to brand the process.  Case in point, discussing candidates with VPs or C-level folks who have seen a lot of candidates and have a hard time remembering/discussing them on the spot.  That's always an issue for me - so many candidates, you say their last name and the leader you're talking to can't place them because she's seen so many candidates this month.</p>
<p>That's OK - we're all human, right?<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570c3f587970c-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="Serpicocolhead_02" class="at-xid-6a00d8345275cf69e2011570c3f587970c " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570c3f587970c-300wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 270px" /></a> </p>
<p>My strategy?  Help the busy leader remember what's good about the candidate by giving them a nickname.  You can't throw every candidate a nickname, but once you've brought them in, they've interviewed with the team and they're being compared and contrasted for days/weeks after they've left (after all, schedules demand that most of us bring candidates in over weeks, not days), your candidate deserves a nickname, if they're still in the game.</p>
<p>What type of nickname, you ask?  One that illustrates their most memorable, positive strength.  Need some examples?  Consider the following:</p>
<blockquote dir="ltr">
<p>-<em><strong>Floorburn</strong></em> - Candidate that has a history of grinding his way to success.  He's talented, but really outhustles those around him to be successful.  Great trait, so Floorburn becomes the nickname.  Not afraid of diving headfirst into something when necessary.  &lt;used as follows in the field: "You remember  Floorburn?  He'd be great in that situation. No one's going to take the business away from him".</p>
<p>-<strong><em>Hollywood</em></strong> - The guy who's going to look great in front of customers.  He's got all the other tools to do the job, but he really looks the part and that's been perceived as a positive by the manager you're talking to. &lt;used as follows: "That's a big revenue prospect.  You'd probably send someone like Hollywood for the first call, right?"&gt;</p>
<p>-<strong><em>Serpico</em></strong> - Your leader loved Pacino in Heat, and noted candidate #3 looks a lot like Pacino with long hair.  Bam - your candidate will be referred to as "Pacino" moving forward, or Tony Montana or Serpico if your leader wants to go more specific. &lt;"Frank Serpico called to follow up.  He says he'll be doing surveillance on our organization from the parking lot until he gets the job."&gt;</p></blockquote>
<p>Note - nicknames aren't given to mock.  They're given to help the candidate, and remind the leaders making the call about what was good about the talent they've seen.  </p>
<p>Got a good candidate you want to get hired?  Give a nickname that will make the hiring manager smile.  The hiring probability increases 10% as a result...</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/NTiuyaXiecY" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/being-a-strong-hr-pro-means-you-give-candidates-nicknames.html</feedburner:origLink></entry>
    <entry>
        <title>How the Jack Welch MBA Can Dominate....</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/d--UrmdTudw/how-the-jack-welch-mba-can-dominate.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/how-the-jack-welch-mba-can-dominate.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011570b94972970c</id>
        <published>2009-07-08T07:05:00-05:00</published>
        <updated>2009-07-04T10:40:38-05:00</updated>
        <summary>By now, you've probably heard that Jack Welch has plans to enter the MBA business, offering a digital/online version of the MBA that leverages his own brand as a leadership development guru and the general availability of the fat broadband...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Leadership" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Talent" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>By now, you've probably heard that Jack Welch has plans to enter the MBA business, offering a digital/online version of the MBA that leverages his own brand as a leadership development guru and the general availability of the fat broadband pipe.  To get you warmed up, here's more on the <a href="http://www.businessweek.com/bschools/content/jun2009/bs20090622_962094.htm">Jack Welch MBA plan from BusinessWeek</a>:</p>
<blockquote dir="ltr">
<p>"The Jack Welch Management Institute will officially launch this week, with the first classes <a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571b7e8d6970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="Jack_welch" class="at-xid-6a00d8345275cf69e2011571b7e8d6970b " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571b7e8d6970b-250wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 250px" /></a>starting in the fall. The MBA will be offered almost entirely online. Compared to the $100,000-plus price tag for most brick-and-mortar MBA programs, the $600 per credit hour tuition means students can get an MBA for just over $20,000. "We think it will make the MBA more accessible to those who are hungry to play," Welch says. "And they can keep their job while doing it." </p>
<p>To make the Jack Welch Management Institute a reality, a group led by educational entrepreneur Michael Clifford purchased financially troubled Myers University in Cleveland in 2008, Welch says. Welch got involved with Clifford and his group of investors and made the agreement to launch the Welch Management Institute." </p></blockquote>
<p>I've written before on <a href="http://www.hrcapitalist.com/2008/02/online-degrees.html">the challenges the online degree can pose from a reputational/diploma mill standpoint</a>.  How can this MBA be different, overcome those reputational challenges and thrive in a cluttered field?  More from the BW article:</p>
<blockquote dir="ltr">
<p>"That being said, there are challenges that an online MBA program like Welch's will have a difficult time overcoming, even if the technology and faculty are there. "The integrity and quality of engagement between faculty and students is the most precious thing we have," Snyder says. "Assuming it's there, it dominates. These things are hard to replicate online." </p>
<p>But Welch does have one thing that differentiates his MBA from others: himself. "We'll have all of the things the other schools have, only we'll have what Jack Welch believes are things that work in business, in a real-time way," he says. "Every week I will have an online streaming video of business today. For example, if I was teaching this week, I would be putting up the health-care plan. I'd be putting up the financial restructuring plan, talking about it, laying out the literature, what others are saying, and I'd be talking about it. I'll be doing that every week." </p></blockquote>
<p>From a branding standpoint, having the Jack Welch name on the degree program allows the brand to rise above the other online brands and achieve reputational parity initially, but only if the program delivers value to the students that's seen and quantified by employers over time.  With that in mind, <em><strong>here's my thoughts on how the Jack Welch MBA can rise above the other online fodder and achieve parity with the bricks and mortar MBAs from top shelf schools</strong></em>:</p>
<blockquote dir="ltr">
<p><strong>1.  Don't admit everyone</strong>.  You guessed it.  Want to be on par with the Michigan MBA (leaving Harvard out for right now..)?  Don't admit people into the program just because they can pay you.  Have the same entry requirements as the top shelf schools and become the provider for those who can go anywhere, but want to work.  Your scope is national, so you should be able to make the numbers work.</p>
<p><strong>2.  Rip case studies from the headlines</strong>.  Make sure all your instructors are developing case studies from the headlines each month of study.  It's not hard if you think about it.  You can subscribe to BW and Fortune these days and have a great head start to a meaningful case study with some of their in-depth profiles.  Churn the instructors who won't make the time to do that.</p>
<p><strong>3.  Help the students build portfolios over time</strong>.  You want to bring value to the game?  Have technology/process in place where a student builds a portfolio over time of the case study/analytical work they've done in the program, and if you're feeling really frisky, help them include work samples where the Welch MBA has helped them with what they did in their job while they're getting the MBA.  Nothing will help them sell the value to prospective employers more.  It helps them, it helps you...</p></blockquote>
<p>That's all you have to do to dominate the online MBA space and be seen as an equal to the bricks and mortar.  NOTE: Steps #1 through #3 are sequential.  If you make it to and execute #3, you'll have a powerhouse...</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/d--UrmdTudw" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/how-the-jack-welch-mba-can-dominate.html</feedburner:origLink></entry>
    <entry>
        <title>Can "Best In Class" Culture Make HR a Revenue Center?</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/OWyy4SkjN8w/zappos-insights-making-a-good-culture-a-revenue-center.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/zappos-insights-making-a-good-culture-a-revenue-center.html" thr:count="2" thr:updated="2009-07-09T15:16:06-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011571c21204970b</id>
        <published>2009-07-08T07:01:00-05:00</published>
        <updated>2009-07-05T12:17:19-05:00</updated>
        <summary>Who among us has not asked what HR can do to become a revenue center? It seems like the easiest way to accomplish that would be to become best-in-class from a people management perspective, then sell consulting to other companies...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Communications" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Economics" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Retention" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Workplace" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>Who among us has not asked what HR can do to become a revenue center?</p>
<p>It seems like the easiest way to accomplish that would be to become best-in-class from a people <a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570cd2c18970c-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="Zappos" class="at-xid-6a00d8345275cf69e2011570cd2c18970c " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011570cd2c18970c-250wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 225px" /></a> management perspective, then sell consulting to other companies that want to be like you.</p>
<p>The clear leader in this space is Zappos.  Consider the following offer from their website:</p>
<p><a href="http://www.zapposinsights.com/live/">http://www.zapposinsights.com/live/</a></p>
<p>I couldn't embed the video, but the jist of the offer is that Zappos is doing a two-day workshop, but there's limited availability - 20 seats - and a high pricetag - $5,000 per seat for the two days.  Airfare not included...</p>
<p>It's an interesting model, and one that could net Zappos 100K in revenue as a result of their committment to their culture.  WOW.</p>
<p>If you've been kicking around the blogoshere for at least a month, sampling different HR and Talent blogs, chances are you've come across the stylings of Zappos.  You know the company - widely espoused to be one of the most progressive workplace cultures in America, with the following features:</p>
<p style="MARGIN-LEFT: 40px">1.  All employees are on Twitter.<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e201156e33b566970c-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right" /> <br />2.  They'll pay you $2,000 to leave the company after your training is complete.<br />3.  They've got a personal coach named "Dr. Vik" as part of their talent team.<br />4.  No offices, only cubes at Zappos, even for the CEO.<br />5.  The Zappos HR Team includes titles like "Assistant Cruise Ship Manager".</p>
<p>Ever want to dig in deeper to the Zappos vibe?  Now you can with a subscription service from Zappos called "Zappos Insights".  I missed the launch of this, <a href="http://www.adweek.com/aw/content_display/news/digital/e3i1ccc5c91366de3d9c9a65c32df3b5cdc">so here's how the service was described in late 2008 AdWeek</a>.</p>
<p>HR and culture as a revenue center.  Pretty interesting.</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/OWyy4SkjN8w" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/zappos-insights-making-a-good-culture-a-revenue-center.html</feedburner:origLink></entry>
    <entry>
        <title>What a Social Media Policy Looks Like From Corporate Communications...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/mWc8a0CJJtE/what-a-social-media-policy-looks-like-from-corporate-communications.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/what-a-social-media-policy-looks-like-from-corporate-communications.html" thr:count="3" thr:updated="2009-07-08T06:57:12-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011571ae52ff970b</id>
        <published>2009-07-07T07:05:00-05:00</published>
        <updated>2009-07-07T07:08:32-05:00</updated>
        <summary>Couple of weeks ago, I gave you this social media policy for employees from the HR Capitalist. Of course, for those of you with big, legal sounding handbooks (guilty as charged, I've written one like that before), that's not going...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Communications" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Employee Relations" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Litigation" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Workplace" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>Couple of weeks ago, I gave you <a href="http://www.hrcapitalist.com/2009/06/the-hr-capitalist-social-media-policy-all-youll-ever-need.html">this social media policy for employees from the HR Capitalist</a>.</p>
<p>Of course, for those of you with big, legal sounding handbooks (guilty as charged, I've written one like<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571b7fe63970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="Social%20media%20starfish" class="at-xid-6a00d8345275cf69e2011571b7fe63970b " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571b7fe63970b-300wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 280px" /></a> that before), that's not going to cut it.  You'll need more meat.  Maybe even multiple Social Media policies for different departments within your company.</p>
<p>It's not right or wrong, but it's a reality.  Corporate Communications departments are one stakeholder in big companies trying to figure out the real estate they need to grab, and the amount of control they need to assume, within the explosion of social media.  Thought I would share this policy from a company out west that was shared with me last week (company name removed and replaced with "____"):</p>
<blockquote dir="ltr">
<p>1. Official ____ Social Media sites and applications are authorized only by Corporate Communications and are to be maintained only by ____  CorporateCommunications staff and/or CC designees.<br /><br />2. There will be only one official social media site/page per application. Only ____ Corporate Communications may establish an application site. No ____ department, division or individual is authorized to create and maintain a social media application site on behalf of or in representation of _____. </p>
<p>3. Departments, Divisions and/or individuals wishing for specific communications to be posted to the official ____ social media applications should contact Corporate Communications for approval and posting. Exceptions will be made only for designated foundation and human resources representatives who are authorized to post only information of a fundraising/event or recruitment nature. <br /><br />4. As with traditional media outlets and other communications vehicles, no ____ employee is authorized to speak (represent, post, tweet, etc.) on behalf of ____ other than officially designated ____ Corporate Communications Staff Members. </p>
<p>5. Employees utilizing social media personally should observe all laws and regulations. No personally identifying information or other information that otherwise could identify ____ customers should be included in any social media communications on employee’s personal social media sites. <br /><br />6. All other _____ administrative and corporate communications policies apply to social media as with all other mediums. The policies include, but are not limited to, ____ logo usage, photos, media relations, employee relations and other public relations and marketing activities. </p></blockquote>
<p dir="ltr">The clear message?  Don't act like you're speaking for the company because you aren't.  CYA like this is probably a requirement once your company reaches a certain size.  The same company is working to get an employee-focused social media policy up and running, this one is to plant the flag for all things corporate communications.</p>
<p dir="ltr">Again - not right or wrong, just an example as companies flop around looking for the right stance on this stuff.</p>
<p dir="ltr">Discuss among yourselves in the comments...</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/mWc8a0CJJtE" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/what-a-social-media-policy-looks-like-from-corporate-communications.html</feedburner:origLink></entry>
    <entry>
        <title>Swing Your Next Speech Like This One from Linkin Park's Guitarist...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/EcGO8F9yQsw/swing-your-next-speech-like-this-one-from-linkin-parks-guitarist.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/swing-your-next-speech-like-this-one-from-linkin-parks-guitarist.html" thr:count="1" thr:updated="2009-07-07T17:52:32-05:00" />
        <id>tag:typepad.com,2003:post-68404971</id>
        <published>2009-07-07T07:01:00-05:00</published>
        <updated>2009-07-04T11:08:12-05:00</updated>
        <summary>It's always good to try and be a little contrarian when you present. So the next time you present, do something to mix the thing up... Example, Linkin Park guitarist was recently invited to give the commencement speech at UCLA....</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Communications" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>It's always good to try and be a little contrarian when you present.  So the next time you present, do something to mix the thing up...</p>
<p>Example, Linkin Park guitarist was recently invited to give the commencement speech at UCLA.  I think he did pretty well, especially when he mocks the fact that he wasn't the university's first choice.  Take a listen and tell me what you think...</p>
<p>Hat tip to <a href="http://futureassociationexec.blogspot.com/2009/06/moving-away-from-status-quo.html">Insights from a future Association Executive</a>.</p>
<p><br /><object height="344" width="425"><param name="movie" value="http://www.youtube.com/v/esQ7WSzJUxk&amp;amp;amp;amp;hl=en&amp;amp;amp;amp;fs=1&amp;amp;amp;amp;" /><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /></object></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/EcGO8F9yQsw" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/swing-your-next-speech-like-this-one-from-linkin-parks-guitarist.html</feedburner:origLink></entry>
    <entry>
        <title>My #SHRM09 Wrap-up...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/9QdaFHOPJOc/my-shrm09-wrapup.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/my-shrm09-wrapup.html" thr:count="2" thr:updated="2009-07-13T01:07:03-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011571c2398a970b</id>
        <published>2009-07-06T07:05:00-05:00</published>
        <updated>2009-07-06T07:05:00-05:00</updated>
        <summary>It was the best of times, it was the worst of times.... How's that for a cliché to lead the wrap? Because, that's all I got... SHRM09 in New Orleans was good. Like most of my blogging peers, I'm thrilled...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SHRM" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>It was the best of times, it was the worst of times....</p>
<p>How's that for a cliché to lead the wrap?  Because, that's all I got...<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571c237c1970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="SHRMLOGOPuzzle" class="at-xid-6a00d8345275cf69e2011571c237c1970b " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e2011571c237c1970b-250wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 225px" /></a> </p>
<p>SHRM09 in New Orleans was good.  Like most of my blogging peers, <a href="http://www.hrcapitalist.com/2009/06/the-great-shrm-hope-china-gorman.html">I'm thrilled to see China Gorman lead the charge</a> regarding opening up the organization to social media, both for coverage for the convention, and overall as part of their business.  It WAS GREAT to meet all the folks I've followed for so long in the HR Blogging world, and the talent is too numerous to mention individually.  If you were at the tweetup (a meeting for twitter users at a conference) or the conference as a blogger or a tweeter, consider yourself included.  If you weren't there, I hope to meet you soon.</p>
<p>So, the social media thing is great...  Still, I wonder if all the buzz around the HR blogging community is 100 people out of 250K congratulating themselves and SHRM, while the other 7,000 attendees of the conference float without a similar anchor community.</p>
<p>Is anyone else listening?  </p>
<p>SHRM is a big organization.  It has to try and be everything to everyone because it takes all comers, as it should, as THE membership organization for the industry.  Mark Stelzner did a good job outlining the career levels and their reactions to the SHRM experience, <a href="http://www.inflexionadvisors.com/blog/2009/07/03/shrm-2009-observations-conclusions/">so check out his wrap-up here</a>.</p>
<p>So, the biggest issue SHRM has is their size.  For me, I don't want employment law out of the SHRM conference because I read enough to get that on my own.  I want the intersection of business and talent. More importantly, I want to figure out who the 300 people are at the SHRM Convention who are energized by the same mix, and I want to meet them.</p>
<p>At the conference - in real time.  </p>
<p>That's the secret sauce moving forward for SHRM.  People walk away from SHRM because they feel it doesn't serve their individual needs.  A bunch of bloggers and tweeters got together at SHRM and discovered a powerful community.  That's cool, but not the reality for the rest of the membership...</p>
<p>What can SHRM do to create similar communities in 50 other niche areas?  That's the segmentation riddle that SHRM has to solve, and it's not easy.  Social media can enable some parts of those prospective communities, but it's not the silver bullet.</p>
<p>The social media aspect to SHRM09 showed the power of the niche community within SHRM, and as a result, I'm more aligned with SHRM than I've been for some time.</p>
<p>Can they accomplish the same feeling across 250K members?  That's the opportunity, as well as the daunting task.</p>
<p>Good luck, SHRM.  I'm pulling for you as a result of the conference.</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/9QdaFHOPJOc" height="1" width="1" /></div></content>


    <feedburner:origLink>http://www.hrcapitalist.com/2009/07/my-shrm09-wrapup.html</feedburner:origLink></entry>
    <entry>
        <title>Pfizer MAINTAIN Program - Part of the Stimulus Program?  </title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/Q_VDogwv_RI/pfizer-maintain-program-part-of-the-stimulus-program-.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/pfizer-maintain-program-part-of-the-stimulus-program-.html" thr:count="1" thr:updated="2009-07-03T16:48:14-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011571a5ca10970b</id>
        <published>2009-07-03T07:01:00-05:00</published>
        <updated>2009-07-03T07:01:00-05:00</updated>
        <summary>What can I say? I can't pass up a Viagra headline after being subjected to 1 MILLION ads during NBA and NFL games. Here's a tip. Guys don't talk about that stuff. They certainly don't form bands and make up...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Benefits" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>What can I say?  I can't pass up a Viagra headline after being subjected to 1 MILLION ads during NBA and NFL games.  Here's a tip.  Guys don't talk about that stuff.  They certainly don't form bands and make up songs professing their love for a drug that would make them the object of harsh jokes around their manfriends.</p>
<p>But I digress... The content behind the headline has to do with Pfizer, part of the Rx machine many of you love to hate, stepping up and starting a program that can help the unemployed and their families that perhaps can't afford to continue the regiment of prescriptions:</p>
<blockquote dir="ltr">
<p>"MAINTAIN, which became fully operational on July 1, 2009. MAINTAIN helps eligible unemployed Americans (and their families) who are in financial need and lack prescription coverage continue to get their Pfizer medicines free-of-charge for up to one year or until they become insured, whichever comes first. <br /> <br />Through MAINTAIN, more than 70 Pfizer medicines are offered that treat a range of chronic health conditions. It is easy to learn if you may be eligible, by visiting <a href="http://www.pfizerhelpfulanswers.com/">www.PfizerHelpfulAnswers.com</a> or calling 866-706-2400. The program is user-friendly, with a one-page application that Pfizer will typically process within two to three weeks. The program is expected to accept applications through December 31, 2009.<br /> <br />There are four eligibility requirements for MAINTAIN: <br /><br />--Applicants must be able to demonstrate loss of employment since January 1, 2009; <br />--Lack prescription coverage; <br />--Attest to financial need; and, <br />--Be on their Pfizer medicine for at least three months prior to unemployment and enrolling in the program.</p></blockquote>
<p>I'm adding one:</p>
<blockquote dir="ltr">
<p>--Be willing to break out the trombone and join a band with people you don't know to profess your love for a preferred drug of choice based on your condition. </p></blockquote>
<p>A rendition of "Loving Lipitor", anyone?  Seriously, it's good to see them giving back, even if they created markets for some of the drugs with a mixture of thin air and billions of dollars of advertising.  </p>
<p>Props. </p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/Q_VDogwv_RI" height="1" width="1" /></div></content>


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    <entry>
        <title>SHRM09 Interview - China Gorman On the State of the SHRM National Conference...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/XbMs8cczaL8/china-gorman-on-the-state-of-the-shrm-national-conference.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/06/china-gorman-on-the-state-of-the-shrm-national-conference.html" thr:count="4" thr:updated="2009-07-14T09:05:57-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e20115709fa9e8970c</id>
        <published>2009-07-02T10:45:04-05:00</published>
        <updated>2009-07-02T10:45:04-05:00</updated>
        <summary>True story - I'm getting ready to talk t...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SHRM" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>True story - I'm getting ready to talk to China Gorman (SHRM COO) on Tuesday at the SHRM National Conference, and a Caucasian dude walks up to China and rips off something like this:</p>
<p>什么是伟大的一天!</p>
<p>China said something back in the same language.  Then the dude ripped off something like this:</p>
<p>真实的故事-我正准备跟中国戈尔曼（人力资源管理学会首席运营官）周二在人力资源管理学会全国会议，并猪头各界高达中国和列了这样的!!!</p>
<p>At which point China indicated she didn't speak the language.</p>
<p>So the guy points out her nametag and says words to the effect of "But your name is China, so I...."</p>
<p>Awkward silence.  The guy was dead serious.  Dude, If you're reading this today, you were a super nice guy, but I had to share that story... Duuuuuuude....</p>
<p>ANYWAY, since this was the first SHRM conference I've attended in awhile, I thought I would sit down with China and talk about the state of the Annual SHRM Conference.  The video of our conversation is below and the topics include:</p>
<blockquote dir="ltr"><p>1.  <strong>WARMUP - what were China's favorite moments at the SHRM conference in New Orleans</strong>?</p>
<p>2.  <strong>Welch and Kotter - Those were the two hot speakers this year, how does SHRM intend to keep the business/HR flow going in future years?  </strong></p>
<p>3.  <strong>Dave Ramsey - What happened?</strong>  Why were so many attendees talking smack?</p>
<p>4.  <strong>Why aren't there more pure HR practitioners presenting at the show</strong>?</p>
<p>5.  <strong>What are the toughest issues SHRM faces in providing a great experience to HR practitioners in the field?</strong></p>
<p>6.  <strong>SOFTBALL</strong>: What's China's favorite Sheryl Crow song?</p>
<p>7.  <strong>Next Year's Music</strong>: Can I get a he** yeah for AC/DC?  Or since it's in San Diego, how about some local flavor with a little Blink-182?</p>
</blockquote><p>Take a look.  Thanks to SHRM for having the HR Capitalist and Fistful of Talent teams out to cover the show.  A trip worth taking...</p>
<p><br /><object height="300" width="400"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5408041&amp;amp;server=vimeo.com&amp;amp;show_title=1&amp;amp;show_byline=1&amp;amp;show_portrait=0&amp;amp;color=&amp;amp;fullscreen=1" /></object></p>
<p><a href="http://vimeo.com/5408041">KD + China Gorman</a> from <a href="http://vimeo.com/fot">Fistful of Talent</a> on <a href="http://vimeo.com/">Vimeo</a>.</p>
<p><em><strong>Capitalist Note</strong> - I knew as soon as I said it that AC/DC formed in Australia, but I'm steeped in the band's European history, like the fact that Bon Scott died in London... I'm a little surprised that China didn't correct me on that one... Anyway, it'll be good to see the boys in San Diego.  You want a band from down under?  Go find the lead singer from Men at Work...</em></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/XbMs8cczaL8" height="1" width="1" /></div></content>


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    <entry>
        <title>A Blogging Panel at SHRM Mean's It's Time for the Jerry Springer Show...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/NdSAzWfddck/a-blogging-panel-at-shrm-means-its-time-for-the-jerry-springer-show.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/a-blogging-panel-at-shrm-means-its-time-for-the-jerry-springer-show.html" thr:count="2" thr:updated="2009-07-02T09:22:45-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011570a05718970c</id>
        <published>2009-07-01T09:30:00-05:00</published>
        <updated>2009-07-01T09:30:00-05:00</updated>
        <summary>Capitalist Note: I'm on the scene at the SHRM 2009 National Conference in New Orleans. So the news is all-SHRM, all the time. I might bash the organization many love to hate or hug it out with the organization people...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SHRM" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p><strong><em>Capitalist Note:</em></strong> <em>I'm on the scene at the SHRM 2009 National Conference in New Orleans.  So the news is all-SHRM, all the time.  I might bash the organization <a href="http://www.yourhrguy.com/2009/03/30/raging-against-shrm-isnt-solving-hrs-problems/">many love to hate</a> or <a href="http://www.youtube.com/watch?v=0ZvarRe-XVQ">hug it out</a> with the organization people rely on <a href="http://www.youtube.com/watch?v=8DsWLQ4gl4k">for cheap access to Sheryl Crow with Convention Center sound quality</a>.  I'm <a href="http://www.youtube.com/watch?v=-C2b8XWJnfE">tricky like that</a>....</em></p>
<p>Oh yeah... It's almost time for the blogger's panel at SHRM today (11:30 Central).. Which can only mean one thing:</p>
<p>"Let's get ready to Rumbleeeeeeeeeeeeeeeeeeeeeeeee"!</p>
<p>The session name for our event, officially cleaned up by the SHRM marketing team, is "<strong>HR Bloggers:  Who are these people and why should I care?"</strong></p>
<p>It should read: "<em><strong>The HR Bloggers: Damn, There Are a Lot of Type A's on that Stage...Is There Enough Oxygen?"</strong></em></p>
<p>Consider the cast:</p>
<blockquote dir="ltr">
<p><a href="http://punkrockhr.com/"><font color="#810081">Laurie Ruettimann</font></a> -   Former corporate HR, now Punk Rock HR.  Go read the site.  If she decides to bring the "A" game with snark, it could get ugly early.  She can turn on the charm or the punk...  It's the difference between a corporate retreat or the Springer show referenced in the title.</p>
<p><a href="http://www.jessicaleewrites.com/">Jessica Lee</a> - Editor of Fistful of Talent, HR practitioner and sole gal at Jessica Lee Writes.  Once made an FOT staffer cry with her quality demands.  "I don't care how you make it happen, just make it brilliant in 600 words or less".  If I've heard that once, I've heard it 1,000 times around the FOT office.  Can turnover problems at Fistful be far behind?  Am I going to have to return to run the show like Steve Jobs?</p>
<p><a href="http://yourhrguy.com/">Lance Haun</a> - He's Your HR Guy, he's my HR guy.  Met him for the first time at the conference, GREAT guy.  I'm thinking he's capable of a brutal sneak attack as a result.  I've got my eye on him for that reason alone... You're not fooling anyone with that, "Hey, I'm a nice guy.. What's the Trailblazers score?" act, Lance....  I'm onto you brother...</p>
<p><a href="http://www.hrcapitalist.com/"><font color="#810081">Kris Dunn</font></a> - That's me, KD, in the city surrounded by the sea.  True story, I was out to dinner with some industry friends on Monday and they informed me that the movie that most typified my personality was "Up", which I'm thinking is a kid's movie about hope, imagination, etc.  I thought I was more sinister than that, which means I'm going<span id="fck_dom_range_temp_1246420828859_629" /> to have to prove it to the world.  I'll be hyped up like the Eminem wannabe you see on Springer in the sleeveless T with 3 Red Bulls in his system.</p></blockquote>
<p>So that's your lineup.  What could go wrong?  I'm going to suggest we start the session with a nice game of musical chairs just to get the blood going a bit...</p>
<p>The only thing that will keep this thing between the ditches? The panel will be live-streamed to anyone who wants it and will also be video-archived for the rest of history...</p>
<p>PS - check back here around game time at 11:30 Central today.  I'll have a post up with the live stream...</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/NdSAzWfddck" height="1" width="1" /></div></content>


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    <entry>
        <title>SHRM09 - 3 Reasons Why "SHRM Connect" Will Rock... And 3 Reasons It Will Die a Death That Involves Twitching...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/GvUpntTrWqU/3-reason-why-shrm-connect-will-rock-and-3-reasons-it-will-fail-spectacularly.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/07/3-reason-why-shrm-connect-will-rock-and-3-reasons-it-will-fail-spectacularly.html" thr:count="2" thr:updated="2009-07-01T20:22:20-05:00" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e2011571802ad1970b</id>
        <published>2009-07-01T08:05:00-05:00</published>
        <updated>2009-06-30T21:59:22-05:00</updated>
        <summary>Capitalist Note: I'm on the scene at the SHRM 2009 National Conference in New Orleans. So the news is all-SHRM, all the time. I might bash the organization many love to hate or hug it out with the organization people...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SHRM" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p><em><strong>Capitalist Note:</strong></em> <em>I'm on the scene at the SHRM 2009 National Conference in New Orleans.  So the news is all-SHRM, all the time.  I might bash the organization <a href="http://www.yourhrguy.com/2009/03/30/raging-against-shrm-isnt-solving-hrs-problems/">many love to hate</a> or <a href="http://www.youtube.com/watch?v=0ZvarRe-XVQ">hug it out</a> with the organization people rely on <a href="http://www.youtube.com/watch?v=8DsWLQ4gl4k">for cheap access to Sheryl Crow with Convention Center sound quality</a>.  I'm <a href="http://www.youtube.com/watch?v=-C2b8XWJnfE">tricky like that</a>....</em></p>
<p>So SHRM Connect is out in beta form....  For those of you that have no clue, SHRM Connect is the<a href="http://www.careercapitalist.com/.a/6a00d8345275cf69e201157194ca55970b-popup" onclick="window.open( this.href, '_blank', 'width=640,height=480,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0' ); return false" style="FLOAT: right"><img alt="SHRMLOGOPuzzle" class="at-xid-6a00d8345275cf69e201157194ca55970b " src="http://www.careercapitalist.com/.a/6a00d8345275cf69e201157194ca55970b-250wi" style="MARGIN: 0px 0px 5px 5px; WIDTH: 225px" /></a> social networking play from SHRM, the pure HR play/answer to Facebook, RecruitingBlogs.com, or every other Ning network you've ever subscribed to.</p>
<p>I took a spin.  It's either going to be huge or die a slow death inside the walls of SHRM.  <strong><em>With that in mind, here are the 3 Reasons why SHRM Connect may be a great success at SHRM:</em></strong></p>
<blockquote dir="ltr">
<p>1. <strong>SHRM's a battleship, and nobody brings the scale that SHRM does to the table</strong>.  250K in auto-generated accounts will do that for you (every active member of SHRM has an account waiting for them, they just have to claim it)....Again, that's a quarter of a million members to the social network IF they sign in...</p>
<p>2. <strong>SHRM's the training wheels for those who haven't experienced social media.</strong>  Somebody tweeted the question "what % of HR Pros at SHRM are using social media?" on Monday.  Same person guessed 25%.  Take the personal facebook account out of the mix, and I'm guessing 10% would be a kind answer to this question.  SHRM solves the "social networking sure looks scary" objection that HR pros have regarding social media by providing a controlled social media experience that the more conservative HR pro might actually try.  </p>
<p>3. <strong>If they're smart, SHRM can work on a technology backbone that would customize the user experience for the member in question.</strong>  You're a comp pro?  Great, because on the side of your personalized page, we're serving up compensation content and also telling who you should connect with that shares your background.  Boom! They could make it a pretty strong community with the right customization, one that would be tough to beat elsewhere from an HR standpoint...</p></blockquote>
<p>Of course, it's never that easy.  <em><strong>Here are 3 Reasons why SHRM Connect may die an ugly death, the kind that involves involuntary twitching:</strong></em></p>
<blockquote dir="ltr">
<p>1.  <strong>SHRM's a battleship, and that can be a good AND a bad thing.</strong>  Good that you have 250K in social media accounts.  Bad if you have to water down the experience because you're trying to be "everything to everyone", and wind up pleasing no one.</p>
<p>2.  <strong>Zere Vill Be No Korousing in de SHRM Connect</strong> (Best Nazi voice I could muster in print).  Censor it too much and folks will try SHRM Connect, determine they don't like ze Vanilla, and go somewhere else for the rocky road.  Cut the graphic pictures and curse-festered, threatening rants out of the mix on the social network called SHRM Connect, leave everything else the users say and do.  It's called authenticity, and SHRM has to leave stuff that will go against its conservative nature in order to keep the eyeballs - and the trust.</p>
<p>3.  <strong>I'm Buried Under a 10-Layer website and can't get up</strong>.  SHRM.org's a huge site, and unless SHRM commits to giving SHRM Connect a lot of visibility on the home page, no one will know it's there.  Even if they put it on the home page with a big button that says "Free Swag" (known to work with HR types), I'm not sure they can make it cut through the clutter.  Tough issue for SHRM...</p></blockquote>
<p>See a trend?  The success of the SHRM Connect depends on SHRM being big when it matters, but acting small at every other turn.  Not something the 800-lb gorilla has done well in the past.  Try it in its beta form and check back periodically, and remember ----</p>
<p>Remember - <strong><em>Zere Vill Be No Korousing in de SHRM Connect.  Zat is all.</em></strong></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/GvUpntTrWqU" height="1" width="1" /></div></content>


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    <entry>
        <title>SHRM09 - DAXKO (home of the Capitalist) Named As a Top 50 Place to Work...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/xXvV2erGbn0/shrm09-daxko-home-of-the-capitalist-named-as-a-top-50-place-to-work.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/06/shrm09-daxko-home-of-the-capitalist-named-as-a-top-50-place-to-work.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e201157192e676970b</id>
        <published>2009-06-30T15:00:00-05:00</published>
        <updated>2009-06-30T15:00:00-05:00</updated>
        <summary>Cool news from SHRM09 - the company I work for, DAXKO, was recognized as one of the top 50 best small and medium companies to work for in America by the Society for Human Resource Management (SHRM) and the Great...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SHRM" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>Cool news from SHRM09 - the company I work for, DAXKO, was recognized as one of the top 50 best small and medium companies to work for in America by the Society for Human Resource Management (SHRM) and the Great Place to Work Institute, Inc. (GPTW). Winners were announced Monday at SHRM’s 61st Annual Conference in New Orleans.</p>
<p>DAXKO ranked 10th in the small employer category, which is great.  The commitment that is behind all the good stuff that led to the award is a big reason I chose to join the DAXKO team 3 months ago.  I'm a newbie so no credit goes to me, although like any free agent worth their salt, I'm looking forward to helping a clear winner defend it's title moving forward.. :)</p>
<p>Jennifer McClure, a part of the Fistful of Talent team, was kind enough to sit down in the video below with Dave Gray, our CEO and cultural architect, and Concetta Lewis, a member of our people team, to talk about what makes DAXKO different and leads to the team recognition.</p>
<p>Way to go DAXKO!</p>
<p><object height="300" width="400"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5394135&amp;amp;server=vimeo.com&amp;amp;show_title=1&amp;amp;show_byline=1&amp;amp;show_portrait=0&amp;amp;color=&amp;amp;fullscreen=1" /></object></p>
<p><a href="http://vimeo.com/5394135">DAXKO - Great Place to Work</a> from <a href="http://vimeo.com/fot">Fistful of Talent</a> on <a href="http://vimeo.com/">Vimeo</a>.</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/xXvV2erGbn0" height="1" width="1" /></div></content>


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    <entry>
        <title>From the SHRM09 Floor - WARNING: Taking Presentation Advice Literally May Be Hazardous to the Health of Your HR Career...</title>
        <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/hrcapitalist/~3/53pzgdOIkWY/from-the-shrm09-floor-warning-taking-presentation-advice-literally-may-be-hazardous-to-the-health-of.html" />
        <link rel="replies" type="text/html" href="http://www.hrcapitalist.com/2009/06/from-the-shrm09-floor-warning-taking-presentation-advice-literally-may-be-hazardous-to-the-health-of.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d8345275cf69e20115718eebba970b</id>
        <published>2009-06-30T13:30:00-05:00</published>
        <updated>2009-06-30T13:30:00-05:00</updated>
        <summary>One of the nice things about most of the presenters at SHRM is they've got some passion about the topic they're presenting on. They're not HR practitioners in my classic definition of the word, but they've got passion. Case in...</summary>
        <author>
            <name>Kris Dunn</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="SHRM" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://www.hrcapitalist.com/"><div xmlns="http://www.w3.org/1999/xhtml"><p>One of the nice things about most of the presenters at SHRM is they've got some passion about the topic they're presenting on.  They're not HR practitioners in my classic definition of the word, but they've got passion.</p>
<p>Case in point - I took in a solid presentation on Monday from Jeremy Eskenazi on Consultative Staffing and Recruiting Strategies for HR Generalists.  Jeremy had some good stuff and it was clear he was passionate about helping recruiters and HR generalists become consultants - check out <a href="http://twitter.com/kris_dunn">my twitter stream from Monday</a> for the play by play.</p>
<p>The only issue?  If you listen closely to what Jeremy advocates, a less-experienced HR pro might become a lot more formal than the culture they operate in can tolerate - and that might clip a young pro's career at an early stage.. It's all about context and acting like you have more experience than you actually do...</p>
<p>Jessica Lee and I discuss below - also included in the clip is me catching up with Jeremy and asking him how to make a push for Service Level Agreements (known as SLAs to those of you that have been around big company America) in a less formal way that doesn't get you killed/fired.</p>

<p><object height="300" width="400"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://vimeo.com/moogaloop.swf?clip_id=5387250&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" /><embed allowfullscreen="true" allowscriptaccess="always" height="300" src="http://vimeo.com/moogaloop.swf?clip_id=5387250&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" type="application/x-shockwave-flash" width="400" /></object></p><p><a href="http://vimeo.com/5387250">SHRM09 - On SLAs and Boxing Hiring Manager In...</a> from <a href="http://vimeo.com/fot">Fistful of Talent</a> on <a href="http://vimeo.com">Vimeo</a>.</p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/hrcapitalist/~4/53pzgdOIkWY" height="1" width="1" /></div></content>


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