<rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>icgteam</title><description>icgteam</description><link>https://www.icgteam.com/blog</link><item><title>ICG gearing up to expand global presence at the Canadian Export Challenge</title><description><![CDATA[EDMONTON, ALBERTA | Innovation Centric Group (ICG Team), will participate in the 2019 Canadian Export Challenge (CXC) on May 16th, 2019. CXC is a 1-day global accelerator and pitch competition tour presented by Startup Canada, in collaboration with UPS, Export Development Canada, and the Canadian Trade Commissioner Service.As a member of the Global Entrepreneur Cohort, ICG Team will pitch to win $2,500 and an expense-paid trip to Toronto for CXC’s final showdown, where they will face-off against<img src="http://static.wixstatic.com/media/396d2a_60e5b3c1be344095994dadaf79863b07%7Emv2.png"/>]]></description><link>https://www.icgteam.com/single-post/2019/05/09/ICG-gearing-up-to-expand-global-presence-at-the-Canadian-Export-Challenge</link><guid>https://www.icgteam.com/single-post/2019/05/09/ICG-gearing-up-to-expand-global-presence-at-the-Canadian-Export-Challenge</guid><pubDate>Thu, 09 May 2019 18:55:17 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_60e5b3c1be344095994dadaf79863b07~mv2.png"/><div>EDMONTON, ALBERTA | Innovation Centric Group (ICG Team), will participate in the 2019 Canadian Export Challenge (CXC) on May 16th, 2019. CXC is a 1-day global accelerator and pitch competition tour presented by Startup Canada, in collaboration with UPS, Export Development Canada, and the Canadian Trade Commissioner Service.</div><div>As a member of the Global Entrepreneur Cohort, ICG Team will pitch to win $2,500 and an expense-paid trip to Toronto for CXC’s final showdown, where they will face-off against representatives from across Canada to win an additional $25,000 and up to $100,000 in in-kind scaling support.</div><div>“Can't wait to meet all the global growth partners and entrepreneurs in the region”- Says ICG's CEO Lory Troche.</div><div>“As the most connected G7 country with the greatest ease of doing business, Canadian entrepreneurs have a global advantage out of the starting gate,” said Victoria Lennox, Co-Founder, and President of Startup Canada. We are thrilled to see companies like Innovation Centric Group in the Global Entrepreneur Cohort and we aim to provide them with an increase in export-readiness, accelerated access to global markets, and support to ‘own the podium’ globally.”</div><div>Innovation Centric Group is a Canadian company with offices and physical presence in Canada, the United States and the Dominican Republic. We specialize in the digital transformation of supply chains. ICG has developed a platform of modular systems with a range of IT tools that are designed to automate the processes and business flows of supply chain management: • Electronic Invoicing • Purchase Orders, B2B eCommerce • Requests • Business <a href="https://reapon.com/artificial-intelligence-software/">Artificial Intelligence</a>. ICG was founded in 2011 by Ovy and Lory Troche.</div><div>For more information from Startup Canada please contact:</div><div>Maddie Stiles</div><div>Media Relations</div><div>maddie.stiles@startupcan.ca</div><div>613-627-0787 ext. 105</div><div>##</div><div>About the Canadian Export Challenge</div><div>The Canadian Export Challenge is a Startup Canada Program in collaboration with UPS, Export Development Canada and the Trade Commissioner Service to support entrepreneurs to become export-ready, connect with the trade and global growth ecosystem, and to gain global exposure through a series of 1-day accelerator events, digital programs, pitch competitions, and an online community. Learn more at startupcan.ca/cxc.</div><div>About Startup Canada</div><div>Startup Canada is Canada’s entrepreneurship organization. Startup Canada promotes and supports the success and growth of Canada’s 2.3 million entrepreneurs, with a mandate to foster economic growth, competitiveness, and prosperity through entrepreneurship. Since launching, Startup Canada’s programming has directly supported more than 200,000 entrepreneurs and 50 grassroots Startup Community organizations. Working with over 750 ecosystem partners, including accelerators, incubators, research parks, educational institutions, economic development agencies, associations, and government programs, Startup Canada serves entrepreneurs from all backgrounds, industries, and stages of development, with a network reflective of Canada’s diverse population. Learn more at startupcan.ca.</div></div>]]></content:encoded></item><item><title>BIG PICTURE VS LITTLE PICTURE -PENNY WISE POUND FOOLISH</title><description><![CDATA[Have you ever made a decision that saved money in the short term only to lose out on a bigger opportunity? We live in a world where we often get rewarded for short term wins while we lose out on bigger opportunities because we cannot see the big picture. This phenomenon often occurs when organizations are stressed for economic reasons and decisions are driven by short term priorities. We also see this in the public markets as companies must perform each quarter and in order to do this, they]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2018/12/26/BIG-PICTURE-VS-LITTLE-PICTURE--PENNY-WISE-POUND-FOOLISH</link><guid>https://www.icgteam.com/single-post/2018/12/26/BIG-PICTURE-VS-LITTLE-PICTURE--PENNY-WISE-POUND-FOOLISH</guid><pubDate>Wed, 26 Dec 2018 19:09:54 +0000</pubDate><content:encoded><![CDATA[<div><div>Have you ever made a decision that saved money in the short term only to lose out on a bigger opportunity? </div><div>We live in a world where we often get rewarded for short term wins while we lose out on bigger opportunities because we cannot see the big picture. </div><div>This phenomenon often occurs when organizations are stressed for economic reasons and decisions are driven by short term priorities. </div><div>We also see this in the public markets as companies must perform each quarter and in order to do this, they become focused on short term wins versus long term results.</div><div>Technology decisions often fall into this category especially if technology is not seen as a strategic lever for the company. </div><div>Our experience shows that if the organization looks at technology from a bigger picture perspective and drives its expenditures strategically it can manage both long and short term objectives together.</div><div>One organization we have been involved with over a long term history has invested strategically both in good times and in bad times. There focus has been on using technology to:</div><div>Make better decisionsReduce frictional costs between departments and other companiesImprove productivityLeverage technology to reduce overall all costs and per unit costs</div><div>Over an 8 year period they have not exceeded industry average spending for technology and they have expanded and contracted their budget in good and bad times while continuing to focus on the main goals of the organization.</div><div>They have improved accountability, driven a 30% productivity improvement, established more strategic reporting and reduced rework while building a sustainable long term infrastructure and platform that they can continue to drive value from.</div><div>Looking at problems strategically and with the big picture in mind often leads to greater rewards in the long term and also allows you greater flexibility in the short term.</div></div>]]></content:encoded></item><item><title>ICG: THINKING DIFFERENT TO MAKE A DIFFERENCE</title><description><![CDATA[Original post: https://beyondexclamation.com/icg-thinking-different-to-make-a-difference/For most rapidly ameliorating organizations, manual procurement processes are not viable any more to meet the evolving needs of their growing staff members and supplier base. And when both size and complexity tends to reach a tipping point it springs forward a change. This involves the automation of some or all of the internal processes.With a vision of automating your procure to pay processes and turning]]></description><dc:creator>Beyond Magazine</dc:creator><link>https://www.icgteam.com/single-post/2018/12/20/ICG-THINKING-DIFFERENT-TO-MAKE-A-DIFFERENCE</link><guid>https://www.icgteam.com/single-post/2018/12/20/ICG-THINKING-DIFFERENT-TO-MAKE-A-DIFFERENCE</guid><pubDate>Thu, 20 Dec 2018 22:17:52 +0000</pubDate><content:encoded><![CDATA[<div><div>Original post: <a href="https://beyondexclamation.com/icg-thinking-different-to-make-a-difference/">https://beyondexclamation.com/icg-thinking-different-to-make-a-difference/</a></div><div>For most rapidly ameliorating organizations, manual procurement processes are not viable any more to meet the evolving needs of their growing staff members and supplier base. And when both size and complexity tends to reach a tipping point it springs forward a change. This involves the automation of some or all of the internal processes.</div><div>With a vision of automating your procure to pay processes and turning complex into simple and simple into something awesome, Innovation Centric Group (ICG) was incepted. The company’s motto of daring to be different has led it towards success and meet the evolving needs and requirements of its clients.</div><div>Herein, we look at the journey, the story, and innovation that ICG stirs through its products and solutions.</div><div>Thinking Different; Thinking Out of the Box</div><div>It was during the time when Lory Troche, the CEO of ICG, worked as a consultant for a medium-sized oil and gas company in Alberta that the story started. The company found themselves in the need of specific systems to provide a level of automation that was not found readily available in the market. ICG decided at this point to develop these systems for their clients to close this market gap.</div><div>The company believes in coming out with something awesome. However, awesome requires different thinking and thinking out of the box is a specialty that ICG is synonymous with.</div><div>According to the company, <div>we do not go where the path may lead, we go instead where there is no path and leave a trail.</div> The culture of the company is different as it cares. At the same time, the company accepts that its life is complicated. “We are bombarded with data, reports, information, deadlines and agendas from different groups. We make the complicated simple, we make the hidden, transparent, the manual, automated,” mentions Lory.</div><div>ICG saves both time and money of the enterprises by digitalizing all the data, automating all the processes, and integrating the disparate data sources of the P2P process. The company avoids expensive duplications of invoices and late payments and identifies opportunities for cost-cutting.</div><div>Ensuring Optimal Client Satisfaction</div><div>ICG provides Procure to Pay outsourcing solutions. It helps organizations grow their businesses on demand by simplifying their entire P2P process. It specializes in complex P2P processes i.e. Oil and Gas explicit/non-explicit, HSE compliance, etc. ICG ensures its clients satisfaction by providing outstanding personalized service and helping business to scale on demand.</div><div>ICG handles all aspects of the implementation process from change management to integration support. “The ball is always on our court. We are not an ERP, we simply help companies maximize the ROI of their existing systems from SAP to Quickbooks,” exclaims Lory.</div><div>An Incredible Platform by all Means</div><div>ICG works with an amazing team of professionals and together they have built an incredible Procure to Pay SaaS platform that helps companies break down the silos between their existing systems. When speaking about her team, Lory mentions “Our team is our family. We help each other grow personally and professionally whatever everyone’s goals are. We offer innovative learning experiences and we foster a learning culture.”</div><div>ICG makes systems talk to each other for a fully-automated experience that allows companies to have real-time information that can easily display in personalized and interactive dashboards. Through this, everyone within the company has the requisite information that they need to work more efficiently without spending time in non-value-added tasks.</div><div>ICG’s biggest achievement was having its products and services market ready for industries other than Oil and Gas. However, the biggest challenge for the company is breaking through the ‘bigger is better’ myth in most industries. “In our case, being small is an advantage that allows us to innovate and move faster than big technology companies,” she adds.</div><div>At present, the company is working on several strategic partnerships and has recently joined SAP as one of its partners (only ones in the world in the P2P field), KPMG (implementer), Fujitsu (Implementer) and Accenture (Implementer). Spearheaded by Lory, the team at ICG has been working relentlessly to take the company to the next level.</div><div>Turning Experience into Success</div><div>Lory Troche brings to ICG system both knowledge and innovation mixed with years of expertise across different industries. She has spent 4 years as the Director of Procure-to-Pay at a communications company. Therein she was the director of operations, purchasing and payables manager, supplier relationship manager, Six Sigma Black Belt Cost Reduction Lead and reduced company bottom line cost by 31%. She managed contract negotiation, business intelligence, business process automation, and strategic sourcing. Add to that, she has spent 4 more years as the Sr. Management Consultant – Project Manager for a Canadian gasoline, oil, and natural gas producing and exporting company. She managed the following: business process automation, business process re-engineering (Six Sigma), systems integration, software development, change management, strategic sourcing and procure to pay automation, and data warehouse implementation project.</div></div>]]></content:encoded></item><item><title>What we do? This is what we do...</title><description><![CDATA[<img src="http://img.youtube.com/vi/lsL-Bnrl-0o/mqdefault.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2017/07/18/What-we-do-This-is-what-we-do</link><guid>https://www.icgteam.com/single-post/2017/07/18/What-we-do-This-is-what-we-do</guid><pubDate>Wed, 19 Jul 2017 00:05:27 +0000</pubDate><content:encoded><![CDATA[<div><iframe src="https://www.youtube.com/embed/lsL-Bnrl-0o"/></div>]]></content:encoded></item><item><title>Get cost saving benefits for your business faster and cheaper with ICG’s web-based Procure-to-Pay SaaS solutions</title><description><![CDATA[Press Release Product Launch ICG’s ALTO Procure to Pay, eCommerce PlatformCALGARY, May 16, 2017 - While processing invoices, managing suppliers, handling exceptions, generating PO’s may seem to many like mundane tasks, they are at the core of almost every business. What many people do not realize is how these transactions and supporting tasks are a key component of spend management health, compliance and governance for organizations. In today’s challenging marketplace and economic times, making<img src="http://static.wixstatic.com/media/7d893be7d5694cf989f8680618d53444.jpg"/>]]></description><dc:creator>Marlene Smith - Head of business development</dc:creator><link>https://www.icgteam.com/single-post/2017/06/06/Get-cost-saving-benefits-for-your-business-faster-and-cheaper-with-ICG%E2%80%99s-web-based-Procure-to-Pay-SaaS-solutions</link><guid>https://www.icgteam.com/single-post/2017/06/06/Get-cost-saving-benefits-for-your-business-faster-and-cheaper-with-ICG%E2%80%99s-web-based-Procure-to-Pay-SaaS-solutions</guid><pubDate>Tue, 06 Jun 2017 18:22:00 +0000</pubDate><content:encoded><![CDATA[<div><div>Press Release Product Launch ICG’s ALTO Procure to Pay, eCommerce Platform</div><img src="http://static.wixstatic.com/media/7d893be7d5694cf989f8680618d53444.jpg"/><div>CALGARY, May 16, 2017 - While processing invoices, managing suppliers, handling exceptions, generating PO’s may seem to many like mundane tasks, they are at the core of almost every business. What many people do not realize is how these transactions and supporting tasks are a key component of spend management health, compliance and governance for organizations. In today’s challenging marketplace and economic times, making money starts by not losing it. So why take the risk. With ICG’s ALTO Procure to Pay solutions there is no risk.</div><div>Today ICG has released its new Procure-to-Pay and eCommerce platform, ALTO Suite. The ALTO solution suite is a next generation, web-based, hub or “exchange” of software and services that allows organizations of any size to access any or all the Procure to Pay, eCommerce components in a no risk, pay as you transact model. ALTO goes beyond e-invoicing, AP automation or online supplier catalogues to create one of the markets most comprehensive and connected eCommerce hubs for organizations to collaborate internally and with their suppliers in an intuitive, easy to use environment. A powerful business intelligence tool allows users to carry out predictive analysis, flag and address any issues before not after they happen. Understanding that agility and flexibility are key in todays fast paced and ever-changing business environment, the solution, for example, allows companies to predefine standard workflows based on roles and responsibilities but at the same time make ad-hoc changes to these at the transaction level, if and when necessary.</div><div>Founder, CEO and Six Sigma Black Belt, Lory Troche explains, “This is a solution designed by procurement and supply chain specialists for procurement and supply chain specialists based on Six Sigma best practices using best in class technology and modern delivery platforms that scale to the diverse needs of organizations. The features and functionality bridge the generational span of users found in today’s organizations meaning that more traditional users will love the intuitive, ease of use, “everything in one place” workspace, while the dynamic and configurable dashboards and collaborative communication features that leverage social media, will appeal to the Millennial user.”</div><div>Marlene Smith, Director of Business Development and Market Strategy adds, ‘this solution is a no-brainer for any size or type of organization to adopt given the low cost, speed to benefit. There are no upfront fees or contractual obligations; you pay for what you consume. ICG adheres to lean start up business practises to ensure our business overheads are not passed on to our customers through our product pricing. There is minimum disruption to the organization as you can implement any part of the solution; pick a process that you wish to automate. It takes literally weeks, not months, to be up and running. So, the question is not, Why adopt? it is, Why not?”</div><div>For more information on ICG and ALTO Exchange visit <a href="http://www.icgteam.com/">http://www.icgteam.com/</a>. For inquiries email <a href="mailto:sales@icgteam.com?subject=">sales@icgteam.com</a> or call 1 844-505-3990.</div><div>Download this press release: </div></div>]]></content:encoded></item><item><title>Case Study - Midsize Oil and Gas Company in Alberta</title><description><![CDATA[<img src="http://static.wixstatic.com/media/396d2a_66fac1d107d343a1891ea4180b254296%7Emv2.png"/>]]></description><link>https://www.icgteam.com/single-post/2017/05/01/Case-Study---Midsize-Oil-and-Gas-Company-in-Alberta</link><guid>https://www.icgteam.com/single-post/2017/05/01/Case-Study---Midsize-Oil-and-Gas-Company-in-Alberta</guid><pubDate>Mon, 01 May 2017 17:13:44 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_66fac1d107d343a1891ea4180b254296~mv2.png"/></div>]]></content:encoded></item><item><title>Digital Transformation = Analysis Paralysis, A Tale of Most Industries</title><description><![CDATA[Alberta and the Oil and Gas Industry (Low Hanging Fruit) The recent drop in oil prices has caused an economic upheaval in Alberta, and although the low commodity prices benefit some industries, O&G producers are tasked with reducing costs and increasing operational efficiencies. Manual processes should be streamlined and automated, systems should be integrated, and human capital should be utilized efficiently by handling core value-add activities that have a direct impact on the company growth<img src="http://static.wixstatic.com/media/396d2a_f5957159befe4d86854db63d9d3c1b38%7Emv2_d_2000_1332_s_2.jpg/v1/fill/w_626%2Ch_417/396d2a_f5957159befe4d86854db63d9d3c1b38%7Emv2_d_2000_1332_s_2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2017/04/27/Digital-Transformation-Analysis-Paralysis-A-Tale-of-Most-Industries</link><guid>https://www.icgteam.com/single-post/2017/04/27/Digital-Transformation-Analysis-Paralysis-A-Tale-of-Most-Industries</guid><pubDate>Thu, 27 Apr 2017 18:38:19 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_f5957159befe4d86854db63d9d3c1b38~mv2_d_2000_1332_s_2.jpg"/><div>Alberta and the Oil and Gas Industry (Low Hanging Fruit) </div><div>The recent drop in oil prices has caused an economic upheaval in Alberta, and although the low commodity prices benefit some industries, O&amp;G producers are tasked with reducing costs and increasing operational efficiencies. Manual processes should be streamlined and automated, systems should be integrated, and human capital should be utilized efficiently by handling core value-add activities that have a direct impact on the company growth and strategy. </div><div>Although volatile commodity prices are always expected in the O&amp;G market, it is now clear that to be, and remain competitive companies must undergo a Digital Transformation. Companies should focus on long-term sustainable changes vs. temporary fixes.</div><div>&quot;The energy sector has many drivers. These drivers include but are not limited to the need to grow profitability, ability to manage volatile commodity prices, and a capacity to manage a depleting underlying resource base. In recent years, these factors have been amplified as Capital costs have risen due to new technologies (horizontal drilling and multi-stage fracking) along with production decline curves increasing dramatically for the first two years. Daily production can drop as much as 50-75% from the first 30-day production levels over the first year. Growing reserves and production requires highly skilled technical workers who are competent in finding, exploiting, and producing these new reserves as well as optimizing the production from existing reserves while always ensuring that they have the cash flow to fund their capital expenditures. </div><div>Our experience has been that most companies work in silos and information is kept exclusively within these silos or shared at a very high level causing inefficiencies in collecting, disseminating and recording data. The larger the organization, the more complicated and challenging this becomes.''</div><div>Lory Troche</div><div>Digital Transformation, the concept is simple; the execution is not, or is it?</div><div>Time and time again companies try to use &quot;robust' ERP systems to drive their &quot;Digital Transformation&quot; roadmap. ERP systems are not only ridiculously expensive (not aligned with keeping costs down) but also extremely ineffective. ERP systems tend to be rigid, hard to integrate with, and are unable to meet between 20-30%+ of the business functional requirements; nevertheless, companies' op to implement &quot;best in class&quot; solutions and are required to find workarounds to close remaining gaps. Workarounds are an oxymoron if companies are committed to driving a lean and digital organization.</div><div>Workarounds are nothing but manual processes that consist of a legion of Excel spreadsheets, e-mails, documents and hundreds of non-value add/administrative tasks. It is now common knowledge that your company data and your human capitalare your biggest asset. Data that resides on formats such as Excel spreadsheets, e-mails, word documents is not able to be utilized to gain valuable company insights which are critical to &quot;stay competitive.&quot;</div><div>Captain-Obvious observations</div><div>Electronic invoices are NOT PDF files sent via e-mailReceiving invoices electronically that must be coded by your company and manually released to a workflow for approval are of &quot;Zero&quot; value in the context of digital and lean transformationTeam collaboration is NOT getting a response via e-mail, interoffice envelope or water-cooler chit chatSystems are NOT integrated if &quot;integration&quot; is accomplished with the use of &quot;queries&quot; or any non-scalable/sustainable and supported process such as API's, micro-services, and others.Business intelligence/predictive analytics should be 100% automated and driven by predefined business metrics/drivers relevant to YOUR organization. A legion of Business Analysts manually massaging data from different sources to produce relevant reports is NOT business intelligenceCompanies should be able to scale their costs on demand and pay only for what they need when they need it vs. license seats that are typically tied to a contract.Companies need to think outside the box by considering SaaS products that allow them to reduce upfront capital spend, allows them to be agile and that are flexible enough to evolve with the company as the processes change over time. People, processes change, and your systems should be able to evolve as well with minimum disruption/costCompanies should start managing their business proactively by having access to real-time metrics which will allow them to apply corrective actions BEFORE not AFTER the fact. Enough with the lessons learned. Also, it is not a secret that most companies do not enforce accountability resulting in a repetitive negative pattern.If any of your systems requires a full-time administrator, get rid of that system If your business is not able to analyze unstructured, dark data, you must find ways to harvest the data.An Access DB is NOT an acceptable option in the digital transformation journeyKeeping costs down, improving efficiencies and maximizing capital is not just an O&amp;G industry problem. Nowadays, all industry verticals are facing similar challenges. Law firms, property management companies, retail, manufacturing, construction to name a few, are all being challenged by the fast-paced digital era and the need to stay relevant.</div><div>Are you on the right track Quiz</div><div>Are you able to scale your business on-demand without having to increase your G&amp;A? Do you have standard processes?Are you only paying for what you need, on demand or are you bound by contracts, license fees, higher than required volumes?Are you extracting your data from primary source systems and effortlessly distributing it as needed?If your company is like most with a plethora of systems to manage the day to day operations, are you able to view a single version of the truth where all the critical KPIs from multiple sources are easily displayed without the need of a data warehouse?Are most of your processes fully automated?Do your current systems meet over 90% of your business needs?Are you able to implement controls proactively vs. reactively?Can you implement system changes with minimum cost/effort and in an expedited manner?If you are using a SaaS provider, do you know where your data resides? Is it in Canada?Are you able to drive your business by having access to real-time data and insights without manual intervention?Can you accurately quantify the Financial and HSE risk of potential trade partners, suppliers, buyers? or are you limited to the typical bank references, customer references, self-disclosure?</div><div>If you answered &quot;NO&quot; to any of the previous questions and you are well on your way to &quot;digitally transform your business&quot; STOP!!! and re-asses your approach., but if you are yet to embark on the Digital Transformation journey, consider the following:</div><div><div>Think outside the box and look for solutions that are agile, flexible, scalable and why not, CHEAP</div><div>Your data is your biggest asset and the best part; it is free. USE IT.</div>If you select a SaaS provider, do not allow the company to keep your data, your data is your data.<div>The customer is ALWAYS right. You are the customer. Do not compromise. Customer service excellence should not end when the contract is signed (I particularly despise this one!) </div>Do not become an unwilling hostage - Due to complex and costly implementations, many service providers over promise and under deliver, they can get away with this because they know that customers are unlikely to walk away as walking away = time and money., in other words, you are stuck. Being stuck and unplanned surprises are especially true with big ERP implementations (It would be very hard to justify to the board and shareholders a multi-million-dollar mistake) If you are considering an ERP solution and can afford it, understand beforehand that implementing the solution is like a marriage of sorts &quot;until death do us part.&quot; Be inquisitive, conduct the proper due diligence (not limited to RFP), research, research, research…<div>If your selection makes it difficult for your company to &quot;walk away&quot; regardless of the long-term outcome, then stop and make a choice that does not keep you hostage. Nothing is forever. The service provider must earn your business every single day. </div><div>When researching potential service providers do not limit the search to &quot;big names&quot; or &quot;best in class, market leaders&quot; as many of the big companies are not as hungry, flexible or willing to accommodate your business needs. In other words, bigger is not always better.</div></div></div>]]></content:encoded></item><item><title>IF YOU CAN'T HELP ONE HUNDRED PEOPLE, THEN HELP JUST ONE</title><description><![CDATA[Christmas is supposed to be the most wonderful time of the year, but the holidays this year brings a lot of uncertainty and despair for many Calgarians experiencing hardship in the Oil and Gas sector. It is during these times of uncertainty that me must lend a helping hand to those in need. No gesture is big or small enough. A small act of kindness can make a huge difference. While Christmas is not all about presents and what we may or may not get ... gift giving and receiving are a big part of<img src="http://static.wixstatic.com/media/396d2a_0ae4904dbc6d4f6299686b01b5077c53%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/12/15/IF-YOU-CANT-HELP-ONE-HUNDRED-PEOPLE-THEN-HELP-JUST-ONE</link><guid>https://www.icgteam.com/single-post/2016/12/15/IF-YOU-CANT-HELP-ONE-HUNDRED-PEOPLE-THEN-HELP-JUST-ONE</guid><pubDate>Thu, 15 Dec 2016 07:15:00 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_0ae4904dbc6d4f6299686b01b5077c53~mv2.jpg"/><div>Christmas is supposed to be the most wonderful time of the year, but the holidays this year brings a lot of uncertainty and despair for many Calgarians experiencing hardship in the Oil and Gas sector. It is during these times of uncertainty that me must lend a helping hand to those in need. No gesture is big or small enough. </div><div>A small act of kindness can make a huge difference. While Christmas is not all about presents and what we may or may not get ... gift giving and receiving are a big part of the holiday season. </div><div>Although we are all negatively impacted by the current economic crisis, I do not want to watch from the sidelines. Let’s unite as a community and provide the gift of hope, let’s adopt a family for Christmas. All I want for Christmas is to see a child smile. Give the gift of love, kindness and solidarity. </div><div>Please reach out to me ltroche@icgteam.com if you would like to participate.</div><div>&quot;At the end of our lives, we will not be judged by how many diplomas we have received, how much money we have made or how many great things we have done. We will be judged by ‘I was hungry and you gave me to eat. I was naked and you clothed me. I was homeless and you took me in&quot;</div><div>Mother Teresa</div></div>]]></content:encoded></item><item><title>Stop Horsing Around If You Want to Achieve Exponential Growth</title><description><![CDATA[Agility is the determining factor of market competitiveness, “leanness” its new underlying impetus. The fear of being outmaneuvered in the digital age has sent even cumbersome corporate giants like General Electric scrambling to adopt methodologies from the startup community. One of the last persistent hangovers from the previous mindset is the presumption of scarcity. For businesses operating under the notion that the resources available to them are fixed and at a premium, the goal has been and<img src="http://static.wixstatic.com/media/bc9d2a_656f1c80dca3480ebc5b5e66d8a5f4f9%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/08/17/Stop-Horsing-Around-If-You-Want-to-Achieve-Exponential-Growth</link><guid>https://www.icgteam.com/single-post/2016/08/17/Stop-Horsing-Around-If-You-Want-to-Achieve-Exponential-Growth</guid><pubDate>Wed, 17 Aug 2016 06:55:00 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/bc9d2a_656f1c80dca3480ebc5b5e66d8a5f4f9~mv2.jpg"/><div>Agility is the determining factor of market competitiveness, “leanness” its new underlying impetus. The fear of being outmaneuvered in the digital age has sent even cumbersome corporate giants like General Electric scrambling to adopt methodologies from the startup community.</div><div>One of the last persistent hangovers from the previous mindset is the presumption of scarcity. For businesses operating under the notion that the resources available to them are fixed and at a premium, the goal has been and always will be to control as many stages of production and distribution as possible.</div><div>But the shift toward an economy of abundance is already under way. And it is only a matter of time before the broader business community reaches the understanding that the exponential organization not only offers distinct strategic advantages in today’s business world, it may very well come to define it.</div><div>Nabyl Charania</div><div>There have been numerous case studies, white papers, seminars, workshops, etc., about the need for organizations to re-invent the way they do business to be able to stay competitive in the current market. The digital landscape is changing every day, millennials are disrupting the workforce, costs are higher, revenues are lower, and customer retention is harder than ever to achieve.</div><div>In an era where knowledge is readily available, and abundance of data surround us, we can't claim ignorance. Many companies invest a significant amount of time and money discussing the proper strategy or transformation roadmap, but the risk and fear associated with their weaknesses prevent them from focusing on exploiting their strengths. Companies will not achieve exponential growth let alone continue to operate if they refuse to step outside of their comfort zone. Many digital transformation projects are great in theory but fail in practice.</div><div>84% Of Companies Fail At Digital Transformation </div><div>Bruce Rogers | Forbes</div><div>By 2018, 70% of siloed digital transformation (DX) initiatives will ultimately fail because of insufficient collaboration, integration, sourcing, or project management.&quot;</div><div>IDC Study - Industry Development and Models</div><div>We see this phenomenon every day, digital transformation and disruptive technologies are impacting every industry sector. It does not matter if you are in retail, insurance, hospitality, O&amp;G, manufacturing, technology services, media, healthcare, education, financial services, digital transformation is coming for you. Some of the best-known brands no longer exist or were forced to re-invent their business to adapt and survive.</div><div>Blockbuster Kodak Nokia Circuit City Linens N Things Radio Shack Borders Bookstores Quicksilver Friedman American Apparel General Motors American Airlines Lucent Technologies Compaq  Staples Office Depot Walgreens Target Sports Authority</div><div>What do all these companies have in common? They all failed to stay relevant and to adapt to disruptive technological change. They lacked the ability to move quickly and execute.</div><div>The good news is that companies can achieve exponential growth if they dare to be bold and think outside the box.</div><div>Here are a few suggestions on how to accomplish this:</div><div>- Focus on your strengths. What are the things that you do well? Can you replicate this success in another area of the business? Your strengths should be considered your &quot;low hanging fruit&quot; low effort, high value.</div><div> - Take a look at your technology landscape. Having big ERP systems does not mean you will be successful. On the contrary, the larger the system, the more complex and rigid the platform tends to be.</div><div> - Automate, automate, automate. Workflows and collaboration are critical to achieving success. Companies must automate and streamline administrative, non-value add activities to free their human capital to focus on the &quot;good stuff&quot;.</div><div> - Remove systems silos. It does not matter if you have 2 or 2,000 systems, they all need to play nice with each other (data integration). Data silos are a slow death. Eliminate the paint by numbers approach and rather than giving every user or functional group an option to select the system they want to use, provide them with a system/platform that allows them to configure the system the way they want it without a single line of programming.</div><div> - Technology can only go so far. The foundation of every successful project are the people and culture behind it. Many leaders nowadays seem to need consensus before moving forward. Although engagement, buy-in, etc., are critical from a change management perspective, it is the responsibility of the management team to design the &quot;blueprint&quot; for the organization.</div><div> - What the company needs to &quot;do&quot; or the vision is not negotiable, how the company does it &quot;is&quot;. Allowing users to participate in fixing the problem or achieving a pre-defined goal is far more productive and efficient than trying to get large groups of people to agree on the bigger picture and strategy &quot;too many cooks in the kitchen.&quot;</div><div> - Identify &quot;true&quot; disablers within your organization, and REMOVE them (keep in mind that a disabler is not someone that merely disagrees or expresses a concern, companies do not benefit from a &quot;yes sir &quot;culture either. Disablers are the users that are highly influential (not limited to titles) and that are not willing to support the company strategy. Every company has one or many of these individuals. They are the bad apple. Disablers have the ability to derail projects and bring them to a halt. They can make user adoption and collaboration almost impossible. Companies do not have the luxury to hold hands and sing Kumbaya; they need to act. For your garden to blossom, you must remove the weeds.</div><div> - Re-think your data strategy. Your data is your biggest asset. Shed light on your dark data. Companies must gain valuable insight by analyzing structured and unstructured data as well as internal and external sources. Manage your risks and make decisions faster than competitors. Stop reacting and start predicting. Increase your revenue by having the ability to offer what your customers want, when and how they want it.</div><div>Are you ready to catapult your business growth exponentially?</div></div>]]></content:encoded></item><item><title>THE CYBER PEEPING TOM SYNDROME. I SEE YOU...</title><description><![CDATA[If you feel like you are being watched is because you are. I see you…Internet privacy is a hot topic that continues to raise many ethical issues. Is using the web worth sacrificing your privacy? Free comes at a cost.There seems to be a growing misuse of technology and data. The Profit vs. Privacy war. In today's world one click can allow you to make a purchase, find a soul mate or ruin someone’s reputation (or your own). I feel that we are becoming the unsuspected hosts of body snatchers or<img src="http://static.wixstatic.com/media/396d2a_f5505026ae5e429997785634edcf6134%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/THE-CYBER-PEEPING-TOM-SYNDROME-I-SEE-YOU</link><guid>https://www.icgteam.com/single-post/2016/06/25/THE-CYBER-PEEPING-TOM-SYNDROME-I-SEE-YOU</guid><pubDate>Sat, 25 Jun 2016 06:33:35 +0000</pubDate><content:encoded><![CDATA[<div><div>If you feel like you are being watched is because you are. I see you…</div><img src="http://static.wixstatic.com/media/396d2a_f5505026ae5e429997785634edcf6134~mv2.jpg"/><div>Internet privacy is a hot topic that continues to raise many ethical issues. Is using the web worth sacrificing your privacy? Free comes at a cost.</div><div>There seems to be a growing misuse of technology and data. The Profit vs. Privacy war. In today's world one click can allow you to make a purchase, find a soul mate or ruin someone’s reputation (or your own). I feel that we are becoming the unsuspected hosts of body snatchers or parasites. </div><div>To add insult to injury individuals and corporations with a shady moral compass practice and encourage amateur detective activities that could result in character assassinations. Misuse of information and taking findings out of context can tarnish and permanently damage reputations. If your reputation is deemed your biggest asset, chances are you are one click away from bankruptcy. </div><div>Today, while working on my LinkedIn profile I noticed several users chose to hide their identity. Why does LinkedIn support the Peeping Tom behaviour? Should I not have the right to see who is viewing my profile? If someone has to hide behind anonymity, then they have no business peeping. </div><div> I only like cookies with milk but many websites, and systems violate your privacy by allowing third party cookies to track you. The data that is being harvested is being analyzed, sliced, bought, and sold to the highest bidder. </div><div>Somehow, the frowned upon concept of profiling has become a very lucrative industry. Our every move is being watched, how we communicate, browse, shop and work is being used to create a picture of our interests, habits, and even ethnic backgrounds. </div><div>Since ‘internet” is imminent, at least wine me and dine me first. Companies have an ethical responsibility to protect everyone’s privacy. Stop the nonsense of Implied Consent vs. Expressed Consent. No means no and yes means yes. Give users the choice to opt-in or out in very simple terms. Users should not have to have a Harvard degree to understand the privacy policy. Promote transparency not anonymity. </div><div> As a technology provider I’m a firm believer that privacy should always trump profits. Safeguard your privacy, remember that finding another solution is just one click away. </div></div>]]></content:encoded></item><item><title>THE DISRUPTIVE INNOVATION BUZZWORD IS OVERUSED AND MISUSED</title><description><![CDATA[Disruptive innovation nowadays is not an extraordinary technology or scientific discovery. Everything in technology these days seems to be labeled as “disruptive”. Organizations need to adapt and embrace change as lack of innovation is a certain death. Companies can’t continue to hide under a rock if they are to stay competitive. Any change to the way we do things is “disruptive” in nature as we need to adjust to the new approach. Individuals and organizations that are uncomfortable challenging<img src="http://static.wixstatic.com/media/396d2a_33605986298b4f9b8c4d09d6984bda57%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/THE-DISRUPTIVE-INNOVATION-BUZZWORD-IS-OVERUSED-AND-MISUSED</link><guid>https://www.icgteam.com/single-post/2016/06/25/THE-DISRUPTIVE-INNOVATION-BUZZWORD-IS-OVERUSED-AND-MISUSED</guid><pubDate>Sat, 25 Jun 2016 06:32:05 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_33605986298b4f9b8c4d09d6984bda57~mv2.jpg"/><div>Disruptive innovation nowadays is not an extraordinary technology or scientific discovery. Everything in technology these days seems to be labeled as “disruptive”. Organizations need to adapt and embrace change as lack of innovation is a certain death. </div><div>Companies can’t continue to hide under a rock if they are to stay competitive. Any change to the way we do things is “disruptive” in nature as we need to adjust to the new approach. Individuals and organizations that are uncomfortable challenging the status quo feel specially threaten by this concept. </div><div>Artificial Intelligence (AI), Big Data, the Internet of Things (IoT) are not new. What is new, is the need for organizations that have operated successfully/profitably in a Jurassic era to get up to speed in a hurry. The level of disruption is directly related to the amount of change that is required to get the prehistoric organization up to speed. </div><div>Companies negatively impacted by the lack of innovation, are typically motivated to a think outside the box. Inevitably, once the leadership team experiences the proverbial “aha moment” and understands that profits are intimately linked with how data is used and how the use of technology can streamline processes and reduce errors/costs, all bets are off. </div><div>Forget about Change Management and buy-in, put on your helmet and buckle up because you are going to go on a hell of a ride. Not many cultures can survive this level of disruption as companies expect their human capital to advance from crawling to sprinting in no time. </div><div>Innovation can be disruptive in a constructive or destructive way. For me, there is nothing more disruptive than attending endless meetings, workshops, brainstorming sessions to TALK about fixing a problem. I would much rather be skinned alive, as a matter of fact, after the 3rd procrastination session I often fantasize with ways to end my misery. </div><div>Poorly executed IT Roadmaps can lead to destructive disruption. In the service industry, disruption is a bad word, as disruption could mean bankruptcy (SaaS, utilities, banking, etc.) therefore my goal and that of my company is to be the least disruptive as possible. Does this means that we will not be next Unicorn? Oh no…..</div><div>How about if we stop talking about disruptive innovation and we commit to changing processes and technologies in a way that would benefit the people? If you want something disruptive, consider the following: </div><div>Talk less and do moreCreate a transparent, competitive, fair environment where ALL (everyone/everywhere) benefits vs. some. It seems the rich keeps getting richer and the poor keeps getting poorer. Technology can be the catalyst for growth and equality in the world</div></div>]]></content:encoded></item><item><title>PROCUREMENT THE ART OF SAVING MONEY.... AT YOUR EXPENSE. SAY WHAT????</title><description><![CDATA[To many the role of the Procurement group is simply adding red tape, bureaucracy, complex controls and governance. Individuals whose sole purpose is to stifle people’s soul. What is wrong with this picture? Supply Chain is as critical to an organization’s success as the role of the Operations and Marketing groups. Operations do not transcend day to day mundane activities. Procurement's role should be viewed as a strategic function focusing on improving the company’s profitability and to reduce<img src="http://static.wixstatic.com/media/396d2a_1c28c79c12d6475982adda745f52f9fc%7Emv2.jpg/v1/fill/w_626%2Ch_359/396d2a_1c28c79c12d6475982adda745f52f9fc%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/PROCUREMENT-THE-ART-OF-SAVING-MONEY-AT-YOUR-EXPENSE-SAY-WHAT</link><guid>https://www.icgteam.com/single-post/2016/06/25/PROCUREMENT-THE-ART-OF-SAVING-MONEY-AT-YOUR-EXPENSE-SAY-WHAT</guid><pubDate>Sat, 25 Jun 2016 06:28:06 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_1c28c79c12d6475982adda745f52f9fc~mv2.jpg"/><div>To many the role of the Procurement group is simply adding red tape, bureaucracy, complex controls and governance. Individuals whose sole purpose is to stifle people’s soul. What is wrong with this picture? Supply Chain is as critical to an organization’s success as the role of the Operations and Marketing groups. Operations do not transcend day to day mundane activities. </div><div>Procurement's role should be viewed as a strategic function focusing on improving the company’s profitability and to reduce unnecessary risks. To mitigate risks, companies need controls. </div><div>In challenging financial times, companies need to learn to find efficiencies in every area of the business from a penny to a million. Companies cannot do this in isolation. Engaging suppliers and internal stakeholders to find mutually beneficial solutions are critical. Suppliers can’t be held hostage or forced out of business as this will disrupt your Supply Chain.</div><div>In an era when information is spreading faster than ever before, companies are careful to avoid Supply Chain issues related to fair labor, political landscape, environmental, financial, safety, and health etc. </div><div>Have you ever wondered why we do not hesitate to plan in advance, research, and hustle when we are spending our own hard earned money? If we have skin in the game, we become the savviest strategic sourcing ninja on earth. Why should spending someone else’s dime, be any different? I have managed many professionals in Operations and Procurement and my instructions are simple, “pretend it is your money”. </div><div>It is true that many organizations struggle with finding the right balance between controls and efficiencies. But having controls does not necessarily mean complexity. Companies must leverage technology, lean processes, and their human capital. The effort to create a PO should not be the same as sending a shuttle to the moon. For those feeling the pains of ineffective processes and systems, rather than complain about the problem, become part of the solution.</div><div>Procurement this is for you… Sourcing is an art. Sending a bid to well- known suppliers is not an accomplishment. Pushing papers without adding value is not strategic. Hustle Hustle Hustle. Listen to the voice of the customer (VOC) vendors and internal stakeholders. Allow the staff in the field to concentrate on value-add activities vs. administrative duties without increasing risks, costs or reducing controls. Think outside the box. Give people what they need, when they need it for a fraction of the cost. </div><div>&quot;Simplicity is the ultimate sophistication&quot; Leonardo Da Vinci</div></div>]]></content:encoded></item><item><title>LINKEDIN AND THEIR 50 SHADES OF GREY</title><description><![CDATA[LinkedIn’s main purpose is to help people network professionally, but they seem to have lost their way. Like most users, I joined to expand my business contacts and network. Being the mother of 4 and an entrepreneur makes conventional networking very difficult due to competing priorities. Inevitably in today’s world, Social Media is a necessary evil that can’t be ignored. But it seems that I have not been capitalizing on my opportunities. I enjoy collaborating and sharing views with colleagues,<img src="http://static.wixstatic.com/media/396d2a_ce92e17d811348c9bbddab6ef4241f01%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/LINKEDIN-AND-THEIR-50-SHADES-OF-GREY</link><guid>https://www.icgteam.com/single-post/2016/06/25/LINKEDIN-AND-THEIR-50-SHADES-OF-GREY</guid><pubDate>Sat, 25 Jun 2016 06:25:53 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_ce92e17d811348c9bbddab6ef4241f01~mv2.jpg"/><div>LinkedIn’s main purpose is to help people network professionally, but they seem to have lost their way. Like most users, I joined to expand my business contacts and network. Being the mother of 4 and an entrepreneur makes conventional networking very difficult due to competing priorities. </div><div>Inevitably in today’s world, Social Media is a necessary evil that can’t be ignored. But it seems that I have not been capitalizing on my opportunities. I enjoy collaborating and sharing views with colleagues, reading interesting articles and why not, getting my daily dose of inspiration. </div><div>It all sounds very good, right? Wrong! Although LinkedIn is the number one professional social media network, their practices and business model seem a bit shady. In addition, the bad apples “professionals” out there are spoiling the barrel for the rest of us. It is safe to assume that if LinkedIn does not change its ways, pretty soon the bad ones are going to outnumber the good ones diluting the value of the network.</div><div>There are several types of “professionals” using linkedIn:</div><div>The keeper: these are the connections I was hoping for when I joined LinkedIn. These professionals share insightful information, collaborate and are naturally inclined to be helpful (I do not mean gives a recommendation, endorsement or introduction). I can learn from these connections. These ones I cherish.The Fast Shooter: These are the one that ones that want to go to third base on the first date. Most of these connections will send an e-mail asking for a job or opportunity to sell something within 5 minutes from the time you accepted the invitation. The Deepak Chopra’s wanna-be: These connections search the web for inspirational quotes and gladly share it with their network. The problem here is not the quality but the quantity of updates these individuals post a day. Too much of a good thing is a bad thing. These connections rarely write an article or actively participate in group discussions. The Problem Child: These users typically tend to focus on discussing taboo topics such as religion, politics, discrimination, etc. It seems the intent is to create conflict or illicit debate and they are very successful at it. The Creeper: James bond wanna-be. These are users that feel the need to hide their identity. I’m going to assume it is a competitor, your boss or someone that feels looking at your profile is a naughty act. Somehow these users make feel like “prey” and very uncomfortable.The Giver/Scammer: These are charitable souls looking to move large sums of money from their country to your bank account or representing a billionaire ancestor that named you as their one and only heir.The Quizzical Mind: These connections have an endless supply of riddles, puzzles, equations and problem-solving activities. In moderation, these users provide our brains with much-needed exercise.The weasel: These are connections that appear to be helpful on the surface but their main goal is to self-promote themselves. Every response provided is calculated and without failure points to personal achievements/awards they have received, things they have done (with links), books/articles they have written, or products or services they offer.The Group Vigilante: These are the Group Admins or members with a hidden agenda. They will report/flag anyone they deem as competition although the purpose of joining groups is to discuss relevant topics and collaborate. The Player: It might be the result of Ashley Madison’s fiasco, but I’m seeing many of these users lately. LinkedIn is not a dating site and no, I can’t introduce you to my sister or girlfriends.The Non-Influential Influencer: The crème of the crop. The elite member that does not collaborate or that has written a handful of articles and whose contribution seem to be limited to their fame/fortune. A simple “it is a beautiful day” comment will get 35,000,000 views and likes. The Influencer: These are individuals that made it all the way to the top and are focused on sending the elevator down. They are not motivated by fame or greed but by their desire to make a difference.</div><div>My LinkedIn pet peeves</div><div>LinkedIn protects and promotes anonymity in the name of privacy but justifies compromising my safety. It allows us to block a &quot;specific person&quot;, but since I do not know who is watching, who exactly am I blocking? </div><img src="http://static.wixstatic.com/media/396d2a_a0552cca7c4642089851497b92c6c872~mv2.jpg"/><div>linkedIn promotes content/members that are beneficial to them. Writing provides us with the opportunity to share our professional views and expertise. LinkedIn is supposed to be the conduit providing us with the audience needed to distribute the message. Many of us invest a significant amount sharing content that is buried.</div><div>Shares data with third parties with “implied” consent. </div><img src="http://static.wixstatic.com/media/396d2a_d9616031d4e94948ae189fcbbbac20e8~mv2.jpg"/><div>Allows recruiters to send spam-like messages for positions that are not relevant to you. </div><img src="http://static.wixstatic.com/media/396d2a_289655382cf34ea9b39611e971c29b9e~mv2.jpg"/><div>Profiles based on ethnicity, religion, gender, age or national origin more rather than professional history or interests.</div><div>Discourages users to contact people you don’t know unless of course, you pay (in-mails)</div><div>In an effort to monetize the network it forces paying members to view ads and does not allow us to simply opt-out. We can choose to not use cookies but this means that now the ads are really going to be random and irrelevant.</div><img src="http://static.wixstatic.com/media/396d2a_e7626abf71e34dd4997243c8f43b85be~mv2.jpg"/><div>In lieu of recent events, it is my personal opinion that LinkedIn cannot afford to continue to ignore the voice of the customer. We are LinkedIn. They need our free content, opinions and expertise. They remain the undisputed business networking champion, but It is a matter of time before we are presented with an alternate solution that promotes fair and transparent collaboration.</div><div>If you are wondering about the article image selection, I'm following a colleague's advice to increase traffic. I will report on the numbers later. I hope he is wrong.</div></div>]]></content:encoded></item><item><title>THE OIL AND GAS INDUSTRY AND THE SELECTIVE AMNESIA SYNDROME</title><description><![CDATA[The oil and gas industry has survived through many cycles. People have learned to manage the down times while surfing through the highs. High prices drive higher costs while the industry strives to produce every incremental drop of production at any cost. What has not changed is how we create a more sustainable, less volatile business while producing volumes more sustainably, without driving cost escalation and by producing volumes responsibly while protecting our environment.Our society and the<img src="http://static.wixstatic.com/media/396d2a_c7ef5399976c49419b6bfd8ed9513fef%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/THE-OIL-AND-GAS-INDUSTRY-AND-THE-SELECTIVE-AMNESIA-SYNDROME</link><guid>https://www.icgteam.com/single-post/2016/06/25/THE-OIL-AND-GAS-INDUSTRY-AND-THE-SELECTIVE-AMNESIA-SYNDROME</guid><pubDate>Sat, 25 Jun 2016 06:19:37 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_c7ef5399976c49419b6bfd8ed9513fef~mv2.jpg"/><div>The oil and gas industry has survived through many cycles. People have learned to manage the down times while surfing through the highs. High prices drive higher costs while the industry strives to produce every incremental drop of production at any cost. </div><div>What has not changed is how we create a more sustainable, less volatile business while producing volumes more sustainably, without driving cost escalation and by producing volumes responsibly while protecting our environment.</div><div>Our society and the framework we work in, drives the cycles in our industry. In fact, these cycles continue to escalate and shorten. Higher highs, lower lows and environmental issues continue to grow.</div><div>Last week we saw something strange. Industry and Government, standing hand in hand, extolling the virtues of an industry government partnership in Alberta, that would reduce environmental costs while striving to drive market access. Marches and support for clean energy along with a world summit designed to gain agreement on reducing carbon. What happened and what changed?</div><div>I would suggest to you that this is the beginning of looking at the problem from a different angle. It seems the industry understood it cannot continue on and be successful in driving its agenda. The industry leaders looked in the mirror and realized for them to be successful they needed to change. </div><div>The definition of insanity: “doing the same thing and expecting a different result”. This is the adage we need to embrace for renewal and revitalization. It starts with seeing things differently and this drives a different result. </div><div>As I think about this problem and how it affects costs, productivity and efficiency in our industry I see that we continue to look at the problems in the same way. We believe our solution lies in the people that run the industry, but the solution lies in the technologies, the processes and the people that help us find and discover the oil and gas we use in our every day lives. Our industry is seen as being independent, cowboys, and extolling the virtues of individuals. Our industry lacks the ability to collaborate, internally with different groups or externally between partners or government agencies.</div><div>In order for us to renew and revitalize our industry we need to see our cost problems differently. I would suggest that many of these problems lie in the way we interact or how we don’t interact. The world of digitization, collaboration and workflows allows us to maintain the creativity of the individual but puts the power of information, standardization and knowledge into the realm of the company. This power can allow the industry to reduce costs, improve environmental management and help people collaborate and work more effectively. Leaders must attempt to attain sustainable change, companies can’t use their human capital as “strategic” cost reduction solutions, suppliers can’t be squeezed into bankruptcy, it is time leaders LEAD and simply stop the cycle. Band-Aids are only a temporary remedy and will not deal with the inefficiencies that plague the industry. I hope we don’t suffer selective amnesia when the oil price rises again.</div></div>]]></content:encoded></item><item><title>THE O&amp;G INDUSTRY NEEDS RESPONSIBLE LEADERSHIP. &quot;DO AS I SAY, NOT AS I DO!&quot; IS NO LONGER ACCEPTABLE</title><description><![CDATA[It is inevitable, the world is changing around us and it demands a new leadership style and perspective. Responsible leadership is about making business decisions that, next to the interests of the shareholders, also takes into account all the other stakeholders, such as workers, clients, suppliers, the environment, the community and future generations.Sustainable development goes beyond corporate profitability, although many companies do just enough, many still question the validity of these<img src="http://static.wixstatic.com/media/396d2a_24b4269f81104ec5a6254496b2d6120a%7Emv2.jpg/v1/fill/w_626%2Ch_359/396d2a_24b4269f81104ec5a6254496b2d6120a%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/THE-OG-INDUSTRY-NEEDS-RESPONSIBLE-LEADERSHIP-DO-AS-I-SAY-NOT-AS-I-DO-IS-NO-LONGER-ACCEPTABLE</link><guid>https://www.icgteam.com/single-post/2016/06/25/THE-OG-INDUSTRY-NEEDS-RESPONSIBLE-LEADERSHIP-DO-AS-I-SAY-NOT-AS-I-DO-IS-NO-LONGER-ACCEPTABLE</guid><pubDate>Sat, 25 Jun 2016 06:15:26 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_24b4269f81104ec5a6254496b2d6120a~mv2.jpg"/><div>It is inevitable, the world is changing around us and it demands a new leadership style and perspective. </div><div>Responsible leadership is about making business decisions that, next to the interests of the shareholders, also takes into account all the other stakeholders, such as workers, clients, suppliers, the environment, the community and future generations.</div><div>Sustainable development goes beyond corporate profitability, although many companies do just enough, many still question the validity of these demands. In order to achieve a true business transformation and drive sustainable development, companies and individuals alike must stop working in isolation and start working towards a common goal.</div><div>Each one of us has an opportunity to apply perspective to every situation we encounter. In my last article I talked about how the oil gas industry is beginning to change because they are beginning to see their problem differently. These problems come in the form of global warming and political realities that does not allow them to operate in the ways they have done for multiple years. This change in perspective now allows us to look at the same problem but to look at it in a different way. </div><div>For oil and gas companies it is not just about finding and producing oil and gas conventionally but it is about solving global warming while reducing costs to create a sustainable industry. </div><div>The new phenomenon taking place is that we are beginning to see that early adopters are accepting the need for different solutions because they have changed their perspective on the problem. The problem did not change.</div><div>Traditional methods continue to be applied today; layoffs, squeezing vendors, reducing benefits, compromising the environment and stripping our organizations of the talent and capabilities we have spent decades building. This situation occurred in the 1980's and it left a hole in our industry that has repercussions today. Responsible leadership requires a different ethical approach. It is not about sacrificing the many for the good of a few. </div><div>My belief is that we need to look for solutions that build strength and capability versus reducing it. As an industry we tend to work independently as technical groups, companies and as competitors. This lack of collaboration pushes costs, forces us not to recognize liabilities because we get short term gains, and we defer the inevitable by denying responsibility and this creates barriers that will never be overcome. </div><div>How can we change?</div><div>When we define the problem with these constraints the solution become clearer. We need to believe that the changes must start at the heart of how our industry works. We need to be able to find a common goal that motivates us to align our work in ways that provides us a return while protecting our environment, the people we work with, and places we work in. This will include Industry and government working together in ways that promotes our business in a safe and environmentally friendly way while recognizing the value of employment, productivity and the value of the resources we exploit. </div><div>We have a lot to learn, but we have many tools at our disposal to aide us in this process. It is my belief that technology can help us collaborate and be transparent in our actions tearing down unnecessary barriers and silos. It is time we all work together to help create a better world that protects its environment while providing meaningful opportunities for the people that live here. </div><div>Leading by example is more than a catchy phrase it is a moral responsibility. Before you lay off the next person as the most viable and logical solution, consider taking a salary reduction, or maybe a smaller bonus. Step back, take a walk, but this time do it walking in someone else’s shoes. You'd be surprised at how after a short mile a new “perspective” miraculously emerges prompting a new, less abrasive solution.</div><div> Are you ready to lead? I know I am. </div></div>]]></content:encoded></item><item><title>TECHNOLOGY AND THE CULTURAL BLIND SPOT</title><description><![CDATA[Significant change is affecting all of us as we learn to cope with a new normal.How we see these changes and react to them will determine how successful the companies that we work for become as well as how successful we are perceived as we work for these companies. Our leaders are often blinded by the solutions of yesterday and they also have difficulty moving to a new paradigm.It is interesting to look at these changes and see how each of us reacts as well as how our organizations, and leaders<img src="http://static.wixstatic.com/media/396d2a_386798d974ea474cb9d510b17a11084a%7Emv2.jpg/v1/fill/w_626%2Ch_359/396d2a_386798d974ea474cb9d510b17a11084a%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/TECHNOLOGY-AND-THE-CULTURAL-BLIND-SPOT</link><guid>https://www.icgteam.com/single-post/2016/06/25/TECHNOLOGY-AND-THE-CULTURAL-BLIND-SPOT</guid><pubDate>Sat, 25 Jun 2016 06:06:42 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_386798d974ea474cb9d510b17a11084a~mv2.jpg"/><div>Significant change is affecting all of us as we learn to cope with a new normal.</div><div>How we see these changes and react to them will determine how successful the companies that we work for become as well as how successful we are perceived as we work for these companies. Our leaders are often blinded by the solutions of yesterday and they also have difficulty moving to a new paradigm.</div><div>It is interesting to look at these changes and see how each of us reacts as well as how our organizations, and leaders react. There truly is a series of steps that we all go through when moving through change. This usually starts with disbelief, frustration, anger, and then acceptance. It takes each company or person a different amount of time to work through these stages but ultimately we all must go through them. </div><div>As I look at our current situation I see that the cost structures in our organizations don’t support the revenues we receive for our product. We as an industry have enjoyed high margins and lucrative employment which has led us to complacency and many forms of entitlement. I hear and see us hoping for a change in prices that will bail us out. I also hear us saying if only we can hang on until the next cycle we will be ok.</div><div>The traditional way that we look at these problems is to reduce spending starting with non-essential spending, followed by administrative spending and then we look at reducing the individuals that find and develop the resources. This sequence of events is all about cutting costs to the bone but not really changing the overall cost structure. Yes, we will have lower costs for the short term, we will build sweat shops for people that want to hold a job, but we will not fundamentally change the sustainability of the organization because if and when prices grow we will see costs grow as well. I would also suggest that with this cycle we may never see prices return to the heady days of peak oil which means that we will see organizations begin to show strain and eventually go out of business because the cuts we have taken are non-sustainable.</div><div>What does this mean for us and what should we be doing and our leadership be looking for? </div><div>Sustainable change. </div><div>What is sustainable change? This is a change that creates a new cost structure that is more efficient and effective and permanently reduces the cost of doing the business while recognizing the added requirements of good resource management and environmental responsibility.</div><div>In my opinion this means recognizing the value of every person in the organization and getting the most out of them. Processes need to be streamlined, standardized and automated, Excel spreadsheets replaced by databases (big data, small data), and systems integrated. We need to recognize that the whole is worth more than the parts. Collaboration and alignment among employees, governments, vendors and stakeholders is an area that will permanently reduce costs and drive improved results.</div><div>Technology can help us do this but we must not be afraid of it but embrace it and use it to drive the imperatives of the day. </div><div>Let’s invest in the future by identifying what is important and finding ways to work together more effectively.</div></div>]]></content:encoded></item><item><title>DIGITAL TRANSFORMATION TRANSFORM OR PERISH</title><description><![CDATA[Change is continuous. The world has changed and it will continue to change. Leaders need to focus on agility, lean, scalability and rapid growth in order to stay competitive and profitable. Digital transformation is the shift that all organizations must embrace to respond effectively to the pace of change in today’s world. Digital transformation is more than technical capabilities, it is to look at new ways of doing business inclusive of operational processes, business model and customer<img src="http://static.wixstatic.com/media/396d2a_141e5ffc96e146beaad60356c61ff8d7%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/DIGITAL-TRANSFORMATION-TRANSFORM-OR-PERISH</link><guid>https://www.icgteam.com/single-post/2016/06/25/DIGITAL-TRANSFORMATION-TRANSFORM-OR-PERISH</guid><pubDate>Sat, 25 Jun 2016 06:03:54 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_141e5ffc96e146beaad60356c61ff8d7~mv2.jpg"/><div>Change is continuous. The world has changed and it will continue to change. Leaders need to focus on agility, lean, scalability and rapid growth in order to stay competitive and profitable. Digital transformation is the shift that all organizations must embrace to respond effectively to the pace of change in today’s world. Digital transformation is more than technical capabilities, it is to look at new ways of doing business inclusive of operational processes, business model and customer experience.</div><div>Companies are embracing innovative disruptive technologies such as:</div><div>MobileSocial mediaCloudIoTArtificial intelligenceBig Data and other</div><div>Despite all the hype around this topic, most companies have a long way to go in their transformative journey. Some of the challenges are:</div><div>Ability to adapt and adjust to the speed of business changeSecurityRegulatory complianceExpensive, best of breed systems that do not integrate with each other (Silos)Poor data quality/standards (governance – primary source systems, naming convention, etc.)Lack of leadershipLack of company vision or understanding of the visionMissing IT RoadmapPoor collaboration</div><div>First thing first. Organizations need to crawl before they can walk. In order to successfully start the digital transformation journey, the following should be considered:</div><div>Effective and committed leadership. Digital Transformation requires active engagement at the top of the house. If this is component is missing, please stop reading…. Lack of leadership is a deal breakerCreate a transformative vision that propels a cultural shift and creates a share need of “urgency” (do or die). “Begin with the end in mind”. You can’t build a house without a blueprintCreate an IT Roadmap that supports the company strategy and visionUse existing assets in different ways. Think outside the box. If you can’t leverage your current assets, consider replacing them with ones that will support the transformationUse technology as a process enabler. Business processes should be standardized and streamlined (Lean)Define clear roles and responsibilities, empower your human capitalAdopt an Agile and Lean approach to consistently deliver faster results without compromising quality </div><div>The journey of a thousand miles begins with a single step.”</div><div>― Lao Tzu</div></div>]]></content:encoded></item><item><title>ONE SIZE DOES NOT FIT ALL. LESS TALK, MORE WALK</title><description><![CDATA[I have been favored enough to have had the opportunity to work across multiple disciplines and with many teams over the years. I have done it all, from filing clerk to managing a technology/consulting firm. My experiences have led to a fascination with the complexity of how companies and people function.For the most part we all love buzzwords (I’m guilty as charged), “Centre of excellence, swim lane, synergy, big data, cloud, operational excellence, best in class, best practice, industry<img src="http://static.wixstatic.com/media/396d2a_35ddaefc177941e8984885f40486f96b%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/25/ONE-SIZE-DOES-NOT-FIT-ALL-LESS-TALK-MORE-WALK</link><guid>https://www.icgteam.com/single-post/2016/06/25/ONE-SIZE-DOES-NOT-FIT-ALL-LESS-TALK-MORE-WALK</guid><pubDate>Sat, 25 Jun 2016 06:00:43 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_35ddaefc177941e8984885f40486f96b~mv2.jpg"/><div>I have been favored enough to have had the opportunity to work across multiple disciplines and with many teams over the years. I have done it all, from filing clerk to managing a technology/consulting firm. My experiences have led to a fascination with the complexity of how companies and people function.</div><div>For the most part we all love buzzwords (I’m guilty as charged), “Centre of excellence, swim lane, synergy, big data, cloud, operational excellence, best in class, best practice, industry standard, paradigm shift, core competency, value add and the list goes on and on. What is wrong with wanting to ride the “cool business lingo” bandwagon? At a minimum, it makes us feel “knowledgeable and smart”. </div><div> Just try discussing the following during your next meeting:</div><div> “A paradigm shift is needed if the company is to positively move the needle and gain competitive advantage while doing more with less. We should focus on the low hanging fruit by combining best of breed processes and cutting edge technologies which will allow us to leverage critical to the business resources and to strategically focus on value add and core competency related activities” Once you are done, ask if anyone has any questions? Hopefully everyone is too confused (blank stare) to think of anything to say, or to dare ask you to elaborate. I’m yet to see the first person that simply says, “Can you speak English please?” I don’t speak jargon.</div><div> At the end, it is very simple. Technology is evolving, processes are evolving, and inevitable people are forced to evolve as well. Keeping up with the fast moving landscape is not optional but a necessity unless we manage to live under a rock. Leaders must be practical and display common sense. One size does not fit all.</div><div>Be smart and take what you need from every best of breed process, industry best practice recommendation, technology etc., to drive a successful outcome for your organization. Think of your company as a living being with a UNIQUE DNA. To date I have not encountered two identical organizations. Most importantly lets focus on less talk and more walk. It is not about what we say but what we do that matters.</div></div>]]></content:encoded></item><item><title>EPAP COMPLIANCE IS NOT OPTIONAL. DO IT RIGHT</title><description><![CDATA[We have seen a shift to a proactive control based audit approach since the Alberta Energy Regulator (AER) implemented the Enhanced Production Audit Program (EPAP) on January 4, 2010 which requires operators to implement control procedures for measurement and production reporting as well as to provide an annual declaration attesting that key controls are in place. The objective of the EPAP program is to improve compliance to measurement related requirements (primarily Directive 7 and 17, but also<img src="http://static.wixstatic.com/media/396d2a_39442cd85d7745eab8e7850c0069e381%7Emv2.jpg/v1/fill/w_626%2Ch_359/396d2a_39442cd85d7745eab8e7850c0069e381%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/EPAP-COMPLIANCE-IS-NOT-OPTIONAL-DO-IT-RIGHT</link><guid>https://www.icgteam.com/single-post/2016/06/24/EPAP-COMPLIANCE-IS-NOT-OPTIONAL-DO-IT-RIGHT</guid><pubDate>Sat, 25 Jun 2016 05:58:02 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_39442cd85d7745eab8e7850c0069e381~mv2.jpg"/><div>We have seen a shift to a proactive control based audit approach since the Alberta Energy Regulator (AER) implemented the Enhanced Production Audit Program (EPAP) on January 4, 2010 which requires operators to implement control procedures for measurement and production reporting as well as to provide an annual declaration attesting that key controls are in place. The objective of the EPAP program is to improve compliance to measurement related requirements (primarily Directive 7 and 17, but also includes Directive 46, 56 and 60).</div><div>Although standard/efficient processes are the foundation of any successful implementation, processes alone cannot deliver the necessary value. In order to achieve sustainable success 3 critical elements must be present (people, processes, technology). Processes are only as effective as the people using them. Alignment of people is the most complex and difficult of all technical implementations. Technology will be able to be applied to automate manual tasks, capture data, enforce data/process standards, support collaboration and monitor exceptions. All of this must be accomplished in the face of an expanding regulatory framework and significant public scrutiny.</div><div>Incomplete or inaccurate data can cause rework of production that could have millions of dollars of impact on revenue, and wasted significant manpower. The oil and gas business by its nature involves significant risks therefore there is a need to effectively manage what is within “your” control. Avoiding costly reworks and non-compliance penalties is essential to maintaining efficiency and reducing the financial risk in the business. It is critical that companies have good core process/tools in place that are scalable and expandable to meet the needs of a growing organization and changing regulatory landscape.</div><div>ALTO Produce (ready to produce) was built to capture/enforce EPAP controls, and to ensure that well and facility set ups can be done in a timely manner so that production can be turned on quickly. RTP contains all the pertinent information required to record any production flow changes such as new drill, re-activation, recompletion, comminglement, equipment changes, third party tie-in, abandonment and suspension. ALTO Produce captures the mandatory data elements needed to meet both the producer’s internal needs as well as satisfy the regulatory requirements. ALTO Produce is not meant to be another silo application. RTP can integrate with PVR, PRISM, ProdView, Protrend, Qbyte, ALTO Drill, ALTO eProcure, AFE Navigator, CS Explorer, Roughneck and many more.</div><div>Some of the areas covered by RTP include</div><div>Schematic changesWorking interest ownershipCalibrationsSampling processSample points, frequencyEquipment consumptionProduct transferProduct salesAuditable processes and data (not able to be “massaged”)H2S etc.</div><div>Multi discipline team collaboration workflow (non sequential)</div><div>Production EngineersField OperationsMineral LandSurface LandConstructionMarketingMeasurement GroupIntegrity Engineering (or EPCM)HSE GroupJoint VentureFinanceProduction Accounting</div><div>Signing the yearly declaration is a liability and requires a certain level of confidence. How confident are you that key controls are in place before you sign next time?</div></div>]]></content:encoded></item><item><title>&quot;ALL TECHNOLOGY SHOULD BE ASSUMED GUILTY UNTIL PROVEN INNOCENT&quot; DAVID BROWER.</title><description><![CDATA[It is hard to believe that, in the 21st century and in the face of economic uncertainty most companies are yet to implement solutions that will allow them to turn cost centres into profit centres. Who wants to be called “overhead”? The benefits of an automated procure to pay (P2P) process have been documented and talked about for over a decade yet there are many that still remain skeptical. I have personally driven initiatives that resulted in 34% savings (bottom line). The results were not<img src="http://static.wixstatic.com/media/396d2a_7b3ec14f3e8341d482179d4fe647b528%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/ALL-TECHNOLOGY-SHOULD-BE-ASSUMED-GUILTY-UNTIL-PROVEN-INNOCENT-DAVID-BROWER</link><guid>https://www.icgteam.com/single-post/2016/06/24/ALL-TECHNOLOGY-SHOULD-BE-ASSUMED-GUILTY-UNTIL-PROVEN-INNOCENT-DAVID-BROWER</guid><pubDate>Sat, 25 Jun 2016 05:54:34 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_7b3ec14f3e8341d482179d4fe647b528~mv2.jpg"/><div>It is hard to believe that, in the 21st century and in the face of economic uncertainty most companies are yet to implement solutions that will allow them to turn cost centres into profit centres. Who wants to be called “overhead”? The benefits of an automated procure to pay (P2P) process have been documented and talked about for over a decade yet there are many that still remain skeptical. </div><div>I have personally driven initiatives that resulted in 34% savings (bottom line). The results were not “fluff” or estimated savings based on soft cost reductions. The savings were measurable year after year (fact not fiction). </div><div>Today one of our customers received the results of an independent audit conducted in an effort to identify potential duplicates/over payments.</div><div> “A Disbursement review was performed during November and December 2014. The purpose of the review was to identify disbursement errors and the associated control weaknesses, which may have caused the error. The period reviewed included disbursements from July 2011 through June 2014.</div><div>For this 36-moth period, the Company reviewed approximately 281,593 transactions totalling over $1.5 billion. Recoveries were identified totalling $34,442.03.</div><div>Overall, 99.996 percent of the transactions and 99.998 percent of the total amounts disbursed were processed correctly. The review indicates that the accounts payable area is very well managed and controlled. Based on the review the $34,442.03 occurred as a result of manually processed invoices”</div><div>Both payables and procurement are being challenged with reducing costs while identifying new areas of added value. Suppliers need to be treated as partners rather than commodity providers. There is a shift from managing spend categories to managing supplier relationships. Knowing who is buying what when can shed light on untapped savings. </div><div>Successful supplier partnerships can only be maintained if invoices are managed efficiently and paid on time. Process inefficiencies can only result in added costs to the suppliers (lost/disputed invoices, returns, days of outstanding receivables, etc.) The reality is that suppliers also need to make a profit and will inevitable increase their prices to account for process “inefficiencies”.</div><div>When it comes to working capital optimization, many companies erroneously believe that extending payables as long as possible will allow them to maximize cash flow. Unfortunately, this has unintended and costly consequences. Hoping your business will thrive by negatively impacting another business is not the strategy that I would like to bank on, or be proud of for that matter. In most cases, delaying payment can erode supplier goodwill, resulting in less willingness to fix defects, missed delivery dates, lower quality, slower response to queries and higher prices. A breakdown on your supply chain CAN and WILL negatively impact your customers. An unhappy customer = loss of revenue. Do the math.</div><div> To manage your company cash flow efficiently consider instead:</div><div>Negotiating early pay discounts (always calculate the cost of capital to ensure value)Negotiating volume discounts as a result of spend initiativesMonitor variances (contract prices)Automating processes and systems to prevent late payments, under- or over-payments, duplicate payments or missed paymentsOutsourcing non-strategic servicesPaying invoices on time (not early/not late)Extended negotiated payment terms if applicable</div><div> It is my opinion that automating of the procure to pay process has reached a tipping point. Being left behind is riskier than adopting what is fast becoming the “norm”. Do you want to be on the wrong side of the hill, or are you willing to embrace change and do things differently?</div><div>&quot;Insanity: doing the same thing over and over again and expecting different results.&quot; - Albert Einstein</div><div>Are you insane?</div></div>]]></content:encoded></item><item><title>ENERGY INDUSTRY MYTHS - OUT WITH THE OLD, IN WITH THE NEW</title><description><![CDATA[Oil and Gas companies believe they are innovators and leaders in technology. This myth is perpetuated by the functional leaders and experts that find and produce oil and gas. It is true that the industry has been blessed with high margins and technical experts use significant amounts of data to find and understand reservoirs. What is interesting is that this use of technology enhances what these technical experts have always done and because the data that is required is large requires companies<img src="http://static.wixstatic.com/media/396d2a_f9083f60505f4e668331a908be9a374a%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/ENERGY-INDUSTRY-MYTHS-OUT-WITH-THE-OLD-IN-WITH-THE-NEW</link><guid>https://www.icgteam.com/single-post/2016/06/24/ENERGY-INDUSTRY-MYTHS-OUT-WITH-THE-OLD-IN-WITH-THE-NEW</guid><pubDate>Sat, 25 Jun 2016 05:49:32 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_f9083f60505f4e668331a908be9a374a~mv2.jpg"/><div>Oil and Gas companies believe they are innovators and leaders in technology. This myth is perpetuated by the functional leaders and experts that find and produce oil and gas. It is true that the industry has been blessed with high margins and technical experts use significant amounts of data to find and understand reservoirs. What is interesting is that this use of technology enhances what these technical experts have always done and because the data that is required is large requires companies to have significant computing power and storage capacity.</div><div>What has not happened is a transformation that improves how oil and gas companies operate. Oil and Gas companies have fundamentally not changed since the 1900’s with the exception of outsourcing services and new shiny tools that allow Geologists and Engineers the ability to map and contour plays with lines and colours versus using colour pencils. The tool of choice for the industry remains the spreadsheets supplemented by new tools that perform some of the old tasks more efficiently.</div><div>Other industries have redefined themselves by reengineering processes, allowing all individuals the access and capability to analyze their data and integrating technology into the way they work, collaborate with others and drive productivity.</div><div>These concepts have generally been ignored in the Oil and Gas industry as leaders and functional experts strive to maintain their independence and creativity by rejecting any technologies or the ideas of technologies that would take away their independence or the capacity to be make individual decisions.</div><div>There is a growing recognition that Oil and Gas companies must improve their productivity as well as their cost structures. This burning platform generally occurs in times when Energy price are low and companies have an imperative to improve. The last attempt to improve productivity was through the advent of Enterprise wide systems. This world was somewhat successful but failed primarily due to cost overruns and the creation of restrictive environments that locked customers into systems that could not be changed or if they could be changed it was at enormous costs. These trends drove companies to create a backlash against this type of technology and drove experts in the industry to again fight against the trends of capturing data, improving accessibility and analysis across the entire corporation or re-engineering how the companies operate and create value.</div><div>I believe that we are approaching an inflection point. The cost of technology continues to fall and new tools such as cloud computing, data storage and sensors to capture and record data evolve. The industry will begin to evolve and will join other industries in the 21st century but they will need to break down the culture’s, myth’s and functional biases that exist within this industry. Enabling technology should not foster ineffective processes, mounts of red tape and bureaucracy. Technology can not succeed if people and processes are not effectively aligned. </div><div>&quot;The real problem is not whether machines think but whether men do.&quot;</div><div>B. F. Skinner</div></div>]]></content:encoded></item><item><title>IT IS NOT ABOUT YOU, IT IS ABOUT YOUR CUSTOMER. HOW CAN I BE OF SERVICE?</title><description><![CDATA[In an era plagued with technology and automation, people seem to lament not being able to be treated the good old-fashioned way. Back in the day, you always got what you paid for, a deal was sealed with a handshake and trust was implied.Being trusted and trustworthy will never go out of style.A company is the sum of all of its parts. The people, processes and technologies as well as the relationships it has with employees, customers, suppliers, and the public at large. Let's not kid ourselves,<img src="http://static.wixstatic.com/media/396d2a_bc508fde3ea2409a8a1d9d6745574e95%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/IT-IS-NOT-ABOUT-YOU-IT-IS-ABOUT-YOUR-CUSTOMER-HOW-CAN-I-BE-OF-SERVICE</link><guid>https://www.icgteam.com/single-post/2016/06/24/IT-IS-NOT-ABOUT-YOU-IT-IS-ABOUT-YOUR-CUSTOMER-HOW-CAN-I-BE-OF-SERVICE</guid><pubDate>Sat, 25 Jun 2016 05:44:26 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_bc508fde3ea2409a8a1d9d6745574e95~mv2.jpg"/><div>In an era plagued with technology and automation, people seem to lament not being able to be treated the good old-fashioned way. Back in the day, you always got what you paid for, a deal was sealed with a handshake and trust was implied.</div><div>Being trusted and trustworthy will never go out of style.</div><div>A company is the sum of all of its parts. The people, processes and technologies as well as the relationships it has with employees, customers, suppliers, and the public at large. Let's not kid ourselves, all companies have a desire to earn money because without earnings they will go bankrupt.</div><div>It is my experience however that most companies are initially created for a greater reason. Generally they want to help someone or make something better. They have an expectation that they will make money but their reason for being is often born of a desire to provide a service, create a good, or do both for reasonable compensation.</div><div>Competition drives companies to be better and as the world gets smaller due to technology and travel; companies need to change and adapt to meet these new challenges. If they don’t change or can’t change then they will be forced to change or go out of business. Companies must become leaner and faster or their customers will go away and their access to capital will disappear.</div><div>Unfortunately in the race to retain or gain the much desired market share and the need to reduce costs companies are compromising value for increased or sustained revenue (quantity vs. quality).</div><div>As a service provider I believe that we are obliged to provide superior service and to develop unique products that say we understand and we care. The focus should be on making your business better through the use of technology, processes and people. Success should only be measured by the customer's success not by the size of one’s company receivables.</div><div>Keys to drive a customer-obsessed company:</div><div>Go beyond 'lip service' customer service centric is not a nice catchy word, is a mantra that your company needs to adoptSeek to provide the “WOW” factor. Make customers feel specialUnderstand that perception is reality. It is not what you do , it is what people say you doFocus on customer satisfaction (retention) over customer acquisitionEncourage customers to provide negative feedback and once it is received implement measures to remediate the problemUnderstand that no sale is ever final (unless you are in retail). It is much harder to maintain a happy customer than to recruit a new oneDo not lose sight of the core values of your organization. Nurture the passion that drove the initial desire to make a difference and to add valueCreate a relationship of trust. Always exceed your customer’s expectations.Provide seamless service experiences across multiple channels such as e-mail, portals, telephone, chat, Facebook, LinkedIn, etc. Leverage technology but do not remove the human factor. Do not discourage customers to want to “speak” with a real person (this frustrates me tremendously, most companies today force you to go thru 100 prompts before being able to choose to speak with an agent)Understand that the customer has processes that evolve and change over time. Be flexible to your customers’ needs. One size does not fit all. Design systems that allow them to paint by numbers and set preferences that meet their unique needs.Listen</div><div>As a customer, what are the things that WOW you and make you feel appreciated? Please share your thoughts and experiences by</div><div>“Your smile is your logo, your personality is your business card, how you leave others feeling after having an experience with you becomes your trademark.”</div><div>― Jay Danzie</div></div>]]></content:encoded></item><item><title>GREATNESS BEGINS BEYOND YOUR COMFORT ZONE</title><description><![CDATA[Imagine for a moment a world where oil prices are low and no one knows how long they will stay low. Imagine a world where the capital that fuels the business dries up. Imagine a world in chaos where survival depends on your ability to drive a return that keeps your cash flows positive and keeps the bankers away from your door. Imagine that your actions don't only make you survive but catapult your company into one of the top companies in the industry.Each person has an ability to create<img src="http://static.wixstatic.com/media/396d2a_e5276c2e1b2343678bb7ac80ac7954cc%7Emv2.jpg/v1/fill/w_192%2Ch_155/396d2a_e5276c2e1b2343678bb7ac80ac7954cc%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/GREATNESS-BEGINS-BEYOND-YOUR-COMFORT-ZONE</link><guid>https://www.icgteam.com/single-post/2016/06/24/GREATNESS-BEGINS-BEYOND-YOUR-COMFORT-ZONE</guid><pubDate>Sat, 25 Jun 2016 05:39:48 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_e5276c2e1b2343678bb7ac80ac7954cc~mv2.jpg"/><div>Imagine for a moment a world where oil prices are low and no one knows how long they will stay low. Imagine a world where the capital that fuels the business dries up. Imagine a world in chaos where survival depends on your ability to drive a return that keeps your cash flows positive and keeps the bankers away from your door. </div><div>Imagine that your actions don't only make you survive but catapult your company into one of the top companies in the industry.</div><div>Each person has an ability to create greatness, to drive their companies to greatness and themselves to heights that are unimaginable. The choice is yours.</div><div>‎The choice to make often is not obvious and often requires bravery and commitment. It requires an ability to see beyond the present and to imagine a different world.</div><div>An analogy that is often used is that “give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime”. </div><div>The obvious answer is not always the simplest, easiest or the best answer.</div><div>Let's talk about the obvious answers for producers. </div><div>In order to drive profitability they must reduce their costs because without lower costs they cannot drive positive cash flow and additional drilling.</div><div>What is the obvious answer to this equation?</div><div>Producers should ask their suppliers for lower costs because this will make them more profitable and thus they will be able to grow and prosper. </div><div>What is not obvious is that by doing this we make our suppliers weaker. The industry is dependent on suppliers to innovate and to supply the goods and services required to find the oil or gas. If we make suppliers weaker, we as an industry become weaker.</div><div>So what is the right answer? We need to strengthen our industry not just the producers. This means we need to jointly find a way to overcome our costs.</div><div>This problem is much like trade between countries. It was held by nationalists that we should protect our industries even though they are not competitive to keep jobs in Canada. We fought as a country not to open up our borders because we were afraid that we would lose jobs and we would become a wasteland. In 1988 we agreed to a free trade deal with the United States. We suffered through the structural changes but when we look back now, we divest of industries that were not competitive, and succeed in industries where we had competitive advantage. Jobs actually increased and our economy strengthened. This took courage, foresight and a willingness to work together.</div><div>Our industry and our producers need to think like this. Beating suppliers into bankruptcy in order for producers to succeed only creates negative consequences when prices turn. The current crisis calls for extreme measures, measures that should not be focusing on driving suppliers out of business but rather building strong partnerships and strategic relationships.</div><div>It is my belief that working together and focusing on the real issues will drive a more long term sustained industry and one that could drive a competitive advantage over other countries and other producing regions.</div><div>Our cost structures are high and the environment that we work in is one of the harshest and most difficult to work in. If we are to be successful, we need to think about breaking down structural barriers that create costs and put our industry at a disadvantage. We need to think win-win to remove frictional costs and support innovation. All hands on deck are required if we are succeed. I’m not implying it is easy but “Greatness begins beyond your comfort zone” Robin Sharma.</div><div>Our industry is a digital industry working individually company by company. Imagine a world where the information and knowledge we have is shared in a way that eliminates all these costs and finds better ways to exploit our resources. Imagine a world where in order to succeed someone else does not have to fail.</div><div>Think outside the box. Imagine.</div></div>]]></content:encoded></item><item><title>A JOURNEY LED BY VISION, SOLD ON ANALYSIS AND BELIEFS. EXECUTED WITH TECHNOLOGY AND CULTURAL CHANGE</title><description><![CDATA[THE JOURNEYIn 2007, one of our customers worked with ICG to develop a Technology vision that would focus on using data, process automation and systems integration as a competitive advantage. This competitive advantage would drive improved productivity and accountability, better control, provide transparency and enhance communication between departments thus enabling effective decision-making and sustainable growth. It had the added advantages that it drove returns and could be implemented over a<img src="http://static.wixstatic.com/media/396d2a_2dc1364a28254d5d9164c9042b2722bf%7Emv2.png/v1/fill/w_626%2Ch_353/396d2a_2dc1364a28254d5d9164c9042b2722bf%7Emv2.png"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/A-JOURNEY-LED-BY-VISION-SOLD-ON-ANALYSIS-AND-BELIEFS-EXECUTED-WITH-TECHNOLOGY-AND-CULTURAL-CHANGE</link><guid>https://www.icgteam.com/single-post/2016/06/24/A-JOURNEY-LED-BY-VISION-SOLD-ON-ANALYSIS-AND-BELIEFS-EXECUTED-WITH-TECHNOLOGY-AND-CULTURAL-CHANGE</guid><pubDate>Sat, 25 Jun 2016 05:35:42 +0000</pubDate><content:encoded><![CDATA[<div><div>THE JOURNEY</div><div>In 2007, one of our customers worked with ICG to develop a Technology vision that would focus on using data, process automation and systems integration as a competitive advantage. This competitive advantage would drive improved productivity and accountability, better control, provide transparency and enhance communication between departments thus enabling effective decision-making and sustainable growth. It had the added advantages that it drove returns and could be implemented over a long or short term depending on capital availability or appetite. One of the first projects was the Accounts Payable automation.</div><div>2007 - MANUAL PROCESS, 80,000 INVOICES ESTIMATED, 1144 INVOICES SAMPLED</div><div> “84% of the invoices processed had errors”</div><div> “93% of these invoices were paid outside term”</div><div>“Primary reason due to routing issues, incorrect coding, incorrect approvers”</div><div>“Annual processing costs for a single invoice were estimated at $58.00”</div><div>2014 – AUTOMATED PROCESS, 73,930 INVOICES, FACTS BASED ON POPULATION</div><div>“Cost per electronic invoice $2.16” – Better than Best in Class</div><div>“Estimated annual cost savings is $3.4 MM”</div><div>“NPV $30 MM”</div><img src="http://static.wixstatic.com/media/396d2a_2dc1364a28254d5d9164c9042b2722bf~mv2.png"/><div>ADDED BENEFITS - 2014</div><div>“No duplicate invoice payments - $16MM rejected duplicate invoices”</div><div>“Accuracy – charging costs to proper locations”</div><div>“900+ suppliers on-ramped”</div><div>&quot;0 late payment penalties&quot;</div><div>“No interruption of critical services to the business due to past due balances”</div><div>“Credits collected - $400K in 2014”</div><div>“Six Sigma root cause analysis performed on all known errors”</div><div>“Ability to take advantage of discounts opportunities”</div><div>“Standard – lean processes”</div><div>“Process compliance, variance, accuracy Exception Handling vs. traditional AP data entry activities”</div><div>“Dedicated resources - Customer focused – 97% SLA compliant”</div><div>“All communication tracked 3930 Phone calls, 32000 e mails”</div><div>&quot;3700 Supplier statement reconciliation&quot;</div><div>ROAD AHEAD</div><div>We continue to focus on the vision and P2P roadmap. Key areas of focus remain:</div><div>Conversion of remaining OCR invoices to full electronic. Electronic Receipt SettlementStrategic Sourcing InitiativeContract Management SystemMobile assist – ability to initiate RFX, RFI, RFP – Purchase Order by taking a picture with a cell phoneProject Management – time tracking – automatic timesheet and invoice generatorALTO Xpend expense reports and cheque requestsProcure to Pay Data Mart – KPI reporting. Scorecard DashboardsManage an additional 65,000 potential invoices based on the new acquisitions. Continuous GAP analysis and process improvements applying the Six Sigma methodology</div><div>“I never said it would be easy, I only said it would be worth it.”</div><div> ― Mae West</div></div>]]></content:encoded></item><item><title>STEP OUT OF YOUR COMFORT ZONE. A REVOLUTION IS COMING.</title><description><![CDATA[Technology and the use of technology is accelerating and proliferating every day. Data is collected around us, by us, for us and sometimes without our knowledge. This change is often not obvious to us and may appear to be complex and mystifying for those who have not grown up with it. But these changes are accelerating because the benefits can be extraordinary.Many seemingly insignificant and useless pieces of information create a picture of who we are and our individual preferences. Every click<img src="http://static.wixstatic.com/media/396d2a_7c7b41e661fd434caef7bc937f8bdd9a%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/STEP-OUT-OF-YOUR-COMFORT-ZONE-A-REVOLUTION-IS-COMING</link><guid>https://www.icgteam.com/single-post/2016/06/24/STEP-OUT-OF-YOUR-COMFORT-ZONE-A-REVOLUTION-IS-COMING</guid><pubDate>Sat, 25 Jun 2016 05:28:21 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_7c7b41e661fd434caef7bc937f8bdd9a~mv2.jpg"/><div>Technology and the use of technology is accelerating and proliferating every day. Data is collected around us, by us, for us and sometimes without our knowledge. This change is often not obvious to us and may appear to be complex and mystifying for those who have not grown up with it. But these changes are accelerating because the benefits can be extraordinary.</div><div>Many seemingly insignificant and useless pieces of information create a picture of who we are and our individual preferences. Every click adds to our profile. Our cell phones, computers and tablets help with the collection of this data and the Internet facilitates the transmission, storage, and response to the data that is collected. The analysis of the data collected results in a series of “ah ha” moments that lead to an evolution and even a revolution in the way customers are served, products are delivered or even how information is presented and to whom.</div><div>Retailers are at the forefront of this revolution. They have realized thatif they succeed in capturing relevant data they will be able to generate valuable insights for personalized marketing campaigns, optimized inventory and streamlined distribution and operations.</div><div>Industries and companies constantly go through change. Internally generated changes generally are small and incremental and often pave the tried and trusted path using a new technology to make it interesting. What we often miss is the big “Ah Ha” because making this jump is too scary and often involves career-risking actions. Most companies embrace big changes as a measure to survive during dire times but why wait? </div><div>In an increasingly competitive, vigilant and ever changing landscape, those who are willing to take risks, step out of their comfort zone and into uncertainty will be those who will reap the biggest rewards and achieve the greatest success. Stepping out of our comfort zones pushes our own self-limiting boundaries. Giving up our security blankets allows us to create new opportunities, build capacity and confidence. How many times have you heard of someone that stepped out of his or her comfort zone after being fired? Necessity the mother of all invention prompted them to follow a dream, venture into a new field or opened up a business? Typically those individuals in retrospective at present time see “being fired” as a catalyst to their success because it pushed their boundaries. </div><div>The oil industry as a result of the price crisis is now positioned to make drastic changes. Companies have operated and run their businesses the same way for decades, paving the way with new shiny technologies but never really changing the way the business is run.</div><div>Using the new technologies and data collection processes gives businesses a unique ability to revolutionize what is done and to completely change the cost structures and resources deployed to deliver the goods.</div><div>I believe that “a revolution is coming” expand your perimeter, step out of your comfort zone, embrace change and technology. Are you ready?</div></div>]]></content:encoded></item><item><title>IF YOU DO NOT LIKE WHERE YOU ARE MOVE, YOU ARE NOT A TREE</title><description><![CDATA[I often struggle with finding a balance on what to write about. It has to be something that is a fundamental part of my core, belief and values. I’m a true believer that life is too short to waste it complaining about what it is, and dreaming about what it could be. We can’t complain about things we are not willing to change. Not changing is for the most part a decision.Each day brings us happiness, sadness, accomplishments, disappointments, and all the other array of feelings we are capable of<img src="http://static.wixstatic.com/media/b28e3fb1da54c81ea18f2f712d236255.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/IF-YOU-DO-NOT-LIKE-WHERE-YOU-ARE-MOVE-YOU-ARE-NOT-A-TREE</link><guid>https://www.icgteam.com/single-post/2016/06/24/IF-YOU-DO-NOT-LIKE-WHERE-YOU-ARE-MOVE-YOU-ARE-NOT-A-TREE</guid><pubDate>Sat, 25 Jun 2016 05:19:14 +0000</pubDate><content:encoded><![CDATA[<div><div>I often struggle with finding a balance on what to write about. It has to be something that is a fundamental part of my core, belief and values. I’m a true believer that life is too short to waste it complaining about what it is, and dreaming about what it could be. We can’t complain about things we are not willing to change. Not changing is for the most part a decision.</div><div>Each day brings us happiness, sadness, accomplishments, disappointments, and all the other array of feelings we are capable of experiencing. Our lives are a culmination of the sum of each day’s emotions, our accomplishments and failures. Our legacy is the footprint we leave behind.</div><div>As we think about who we are and what we want to be, I would ask you to think about how much we complain about what should be, what could be or what is wrong. That energy is wasted. I call this negative fatalism. It drives negative outcomes that affect our health our relationships and even our careers. </div><div>All of us want to feel good about ourselves. Some call this self-actualization, self-esteem, or just that feeling you get when your contribution although minuscule in the grand scheme of things, makes a difference. As parents we feel this with our children, when we see them thrive (school, sports etc.), when we can be a positive influence, when they play on a winning team, every single accomplishments makes us feel good. It is an instant reward. This drives a sense of satisfaction that makes us feel important, self confident and capable. The key to this positive feeling is the desire to do something that we believe has a higher calling and the sense our actions played a direct role in the outcome.</div><div>It has been my experience, that when our thoughts and actions focus on a positive outcome we generate positive energy that improves happiness, productivity and capacity. This in turn helps us unlock our untapped potential. Our ability to accomplish things, feelings of self-confidence and our ability to do more grows and improves everyday. </div><div>These outcomes make us proud of our actions and they create a legacy that is irrefutable. This positiveness creates a cycle that builds success and accomplishment and allows those that can stay focused on it an ability that can be replicated over and over through a lifetime. This positive energy creates a legacy that is a monument to each of us.</div><div>Life is short. Love what you do, do what you love. If you do not like your job, quit. If you if you feel down, remember that somewhere there is someone with more afflictions than you. Focus on doing something worthwhile, and do it with passion and conviction. Love deeply, forget and forgive easily. Do not keep an inventory of “wrongs” we are all imperfect. Leave a meaningful footprint for those you love. This legacy is far more valuable than any material inheritance.</div><img src="http://static.wixstatic.com/media/b28e3fb1da54c81ea18f2f712d236255.jpg"/></div>]]></content:encoded></item><item><title>PROBLEMS ARE OPPORTUNITIES LOOKED AT DIFFERENTLY</title><description><![CDATA[Problems are defined as “a matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome.” Most problems can be solved and depending on the solution attempted, or “opportunity” can create lasting value greater than the initial problem.Reflecting on this subject I thought it beneficial to discuss the Oil and Gas industry in Canada. Oil and gas is a commodity business which is based on commodity cycles where prices are high and low. During high price cycles the<img src="http://static.wixstatic.com/media/396d2a_b06cc180fb8b44959be790ed6a02c388%7Emv2.png/v1/fill/w_626%2Ch_397/396d2a_b06cc180fb8b44959be790ed6a02c388%7Emv2.png"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/PROBLEMS-ARE-OPPORTUNITIES-LOOKED-AT-DIFFERENTLY</link><guid>https://www.icgteam.com/single-post/2016/06/24/PROBLEMS-ARE-OPPORTUNITIES-LOOKED-AT-DIFFERENTLY</guid><pubDate>Sat, 25 Jun 2016 05:15:50 +0000</pubDate><content:encoded><![CDATA[<div><div>Problems are defined as “a matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome.” Most problems can be solved and depending on the solution attempted, or “opportunity” can create lasting value greater than the initial problem.</div><div>Reflecting on this subject I thought it beneficial to discuss the Oil and Gas industry in Canada. Oil and gas is a commodity business which is based on commodity cycles where prices are high and low. During high price cycles the industry enjoys great profitability and provides employment for many Canadians both here and around the world. </div><img src="http://static.wixstatic.com/media/396d2a_b06cc180fb8b44959be790ed6a02c388~mv2.png"/><div>Low price cycles always bring about layoffs, corporate consolidations and reduced activities. What is interesting to note is that after every low cycle the industry generally comes out stronger and better able to deal with adversity. These periods are usually periods of reflection and change. Change comes in the form of lean organizations, significant adjustments made to service industries that support the companies, and generally the advent of new technologies that help organizations run leaner, find more oil and gas and compete more effectively. Necessity is the mother of invention. </div><div>We are now experiencing another decline in commodity prices and it is our belief that new ways of doing business, lower cost structures and greater creativity and productivity between producers and vendors will be the focus of the industry. Technologies generally play a significant role in reshaping cost structures and supporting different ways of running and managing the business. It is our expectation that this new cycle will again bring innovation focused on reducing cost structures across the industry either through new ways of drilling or through increased technologies that reduce costs between producers and service providers. </div><div>We believe that you can take advantage of technologies that exist and you can also participate with us in finding better ways to do your business. Stay tuned for our next article which will specifically talk about “reducing the friction and costs that exist between suppliers, buyers and producers”.</div></div>]]></content:encoded></item><item><title>EVERYONE SHOULD LOVE LOW OIL PRICES</title><description><![CDATA[It is obvious why consumers like low oil prices. They can drive more, heat there homes for less and put more money in their pockets to buy more things or save more money. Why is this a good thing for oil company’s? Because it forces positive change. It drives lower cost structures, innovations in technologies, improved processes, better partnerships with service providers, new services, and it purges the industry of producers that are not competitive. The companies that succeed and thrive<img src="http://static.wixstatic.com/media/9c4cf3368907463db046286699994311.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/EVERYONE-SHOULD-LOVE-LOW-OIL-PRICES</link><guid>https://www.icgteam.com/single-post/2016/06/24/EVERYONE-SHOULD-LOVE-LOW-OIL-PRICES</guid><pubDate>Sat, 25 Jun 2016 05:13:17 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/9c4cf3368907463db046286699994311.jpg"/><div>It is obvious why consumers like low oil prices. They can drive more, heat there homes for less and put more money in their pockets to buy more things or save more money. </div><div>Why is this a good thing for oil company’s? Because it forces positive change. </div><div>It drives lower cost structures, innovations in technologies, improved processes, better partnerships with service providers, new services, and it purges the industry of producers that are not competitive. </div><div>The companies that succeed and thrive generally are the companies that embrace the change and put all of their resources into finding ways that make them more competitive. They see the problem as an opportunity and they use their energies to make their organizations better. </div><div>The best example of this is the period 1983 through to 1999. This prolonged period of low prices allowed the energy industry in Canada to re invented itself. This low price period was followed by the longest sustained period of oil and gas growth in Canada. This also spurred the advent of outsourcing non core businesses as well as a whole new set of industries and technologies around the oil and gas industries. </div><div>This period created a 15 year period of growth for oil and gas in Canada. </div><div>The energy industry consolidatedMajors left Canada or shrank their businessesOil Sands projects grewOil pools continued to give with horizontal drilling and new fracing technologyEFM and software technology companies flourished improving specific processesConventional oil production grew </div><div>In the current low price environment companies should be driving lower cost structures, improving their balance sheets and focusing on improving the way they do the business. This is a period of change. It is time to embrace change and drive it. Dare to be different... We are.</div><div>Ask ICG how outsourcing of non value add (transactional) activities can help your company do more with less.</div></div>]]></content:encoded></item><item><title>14 MM SAVINGS... KEEPING THE END IN MIND</title><description><![CDATA[Have you ever thought about the power of a vision. It is like a magnet that pulls you to it. We have experienced this and encourage others to think of this as they go about there every day activities as the value and the benefits are difficult to quantify but the results are enormous. Our client is a small to medium sized oil and gas company whose CFO believes that technology can be a major enabler for change and also believes that enormous opportunity exists to create value and competitive<img src="http://static.wixstatic.com/media/396d2a_323f6c6cc45f4fa3860c0d99302b77cc%7Emv2.png"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/06/24/14-MM-SAVINGS-KEEPING-THE-END-IN-MIND</link><guid>https://www.icgteam.com/single-post/2016/06/24/14-MM-SAVINGS-KEEPING-THE-END-IN-MIND</guid><pubDate>Sat, 25 Jun 2016 05:05:54 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_323f6c6cc45f4fa3860c0d99302b77cc~mv2.png"/><div>Have you ever thought about the power of a vision. It is like a magnet that pulls you to it. We have experienced this and encourage others to think of this as they go about there every day activities as the value and the benefits are difficult to quantify but the results are enormous. </div><div>Our client is a small to medium sized oil and gas company whose CFO believes that technology can be a major enabler for change and also believes that enormous opportunity exists to create value and competitive advantage where everyone else sees problems associated with people and clerical processes.</div><div>Companies in the oil and gas industry are not functionally aligned and processes have developed that creates significant amounts of handoffs between groups. Data is inconsistent between groups and time and work is wasted processing accumulating and using the data.</div><div>The following is one example of a project we took on for the CFO and illustrates the benefits that were not clearly understood and the headaches that were eliminated.</div><div>Invoice Payments</div><div>The company process approximately 60,000 invoices annually at a total cost of approximately $2.9 MM annually. This is about $50 per invoice. What was frustrating was not only the cost but the issues associated with managing and paying the invoices. Invoices were constantly coded wrong, they were lost and had to be found, they were not paid on time either being rushed to get them completed or extended because they sat in individuals desks for too long.</div><div>The total cost to the organization was much greater to than the dollar cost. It affected the company’s reputation, the ability to get services performed and the likelihood that vendors wanted to deal with them.</div><div>The vision that the CFO had was “how can we pay our invoices on time without having manual intervention and thus costs and an increased chance for making errors”</div><div>We took this away and did a six sigma review which identified error types and then we mapped how and where every invoice came from, who touched it and what was required to be included so that it could be coded into the system and vendors eventually paid. It was staggering to see the amount of manual interfaces required the variability of the process as well as the exceptions that were included.</div><div>Our recommendations and project spanned a number of years but garnered benefits along the way. </div><div>One of the biggest issues that needed to be dealt with was change management. The project spanned all functional groups in the company as well as vendors. It was the CFO’s vision and steadfastness to the change that finally allowed a successful implementation.</div><div>Today over 80% of all invoices are collected electronically, the cost per invoice has dropped for electronic invoices to $2.16 per invoice and they have included additional services to the company that were never contemplated. Total costs to process invoices are now $1.5 MM annually which represents a value over $14 MM to the company. </div><div>This project was a difficult to complete but having a vision and never wavering allows change to occur and drive results that were never contemplated. Stay tuned for my next instalment that talks about results that could not have been seen and the additional value it has added.</div></div>]]></content:encoded></item><item><title>Is your Company a Sitting Duck? If you are, Startups are about to eat your Company</title><description><![CDATA[As much as I dislike the word "disruption", in today's business world you are either the disruptor or the disrupter. If you are not willing to rock the boat and challenge your status quo someone else will be happy to do it for you.Companies that neglect to see the need to “think outside the box” or that fail to re-invent themselves are nothing but sitting ducks. You can embrace the change or reject it but be mindful that technology, people, and processes are constantly changing.If you are in a<img src="http://static.wixstatic.com/media/bc9d2a_79c60743e54f49809054debbcce44e43%7Emv2.jpg/v1/fill/w_626%2Ch_272/bc9d2a_79c60743e54f49809054debbcce44e43%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2016/04/19/Is-your-Company-a-Sitting-Duck-If-you-are-Startups-are-about-to-eat-your-Company</link><guid>https://www.icgteam.com/single-post/2016/04/19/Is-your-Company-a-Sitting-Duck-If-you-are-Startups-are-about-to-eat-your-Company</guid><pubDate>Tue, 19 Apr 2016 06:50:00 +0000</pubDate><content:encoded><![CDATA[<div><div>As much as I dislike the word &quot;disruption&quot;, in today's business world you are either the disruptor or the disrupter. If you are not willing to rock the boat and challenge your status quo someone else will be happy to do it for you.</div><div>Companies that neglect to see the need to “think outside the box” or that fail to re-invent themselves are nothing but sitting ducks. You can embrace the change or reject it but be mindful that technology, people, and processes are constantly changing.</div><div>If you are in a leadership role it is your moral responsibility to lead your “flock” in the right direction, failing to do so is an indication that you are due for an early retirement package. </div><div>I’m actually fascinated by the change in dynamics in recent years. It is ironic to see that the things that used to set companies apart such as size, rigid organizational structures and endless controls are the same things that are weighing them down and threatening their own existence. In this context, bigger is not always better. Bigger organizations are plagued with politics and bureaucracy, somehow they have managed to take Change Management to the next level, for the most part, executives are reluctant to rock the boat, the constant search for general consensus is literally crippling organizations.</div><img src="http://static.wixstatic.com/media/bc9d2a_79c60743e54f49809054debbcce44e43~mv2.jpg"/><div>Big companies move very slowly, their obsessive focus on mitigating risks is making them stagnant (sitting ducks). The risk of doing business with a big company that fails to adapt far outweighs the risk of doing business with a small company that is driven by a fierce drive and fueled by change. The risk of doing nothing is certain death, clicking your heels will not take you back to Kansas Dorothy. </div><div>Startups today are eating big companies lunch because of the shift in the way they look at the problem and the solution. Rather than selling scarcity startups have mastered the art of tapping to abundance, for the most part, they have taken a pre-existing model and applied new concepts to it, they have figured out ways to keep the supply cost very low.</div><div>Technology is a productivity multiplier but technology alone can't do the trick, technology needs a steady and reliable foundation. Leaders must look at their companies with an open mind; hierarchical management structures are outdated, titles might provide command and control by default but gaining the respect and trust of your peers has to be earned. Giving up some level of power, taking risks requires a major cultural shift.</div><div>Change is inevitable, soon we will have cars without drivers, robots taking over blue and white collar jobs, fossil fuel being replaced by renewable energy sources and the list goes on and on. The rate of change is fascinating. There is no safe niche, there is no comfort zone. We live in a constantly uncomfortable state. I personally like it. If you are a leader you are required to know who your competitors are and who wants to eat your lunch, isolating yourself from reality is criminal negligence. Forget about budgets, titles, conventional methods and focus on increasing transparency, agility, efficiency, open communication, innovation and accountability.</div><div>Are you a sitting duck?</div></div>]]></content:encoded></item><item><title>GLASS HALF FULL - UNITY IS THE STRENGTH</title><description><![CDATA[Creating great organizations is as much about an idea or vision, and having great people working together effectively. Much has been written about the “right people” and about having “a great vision with a visionary leader” but companies struggle to transition from theory to practice.I have been in the work force for more than 20 years and I have had the pleasure to work with many poor leaders, work for organizations lacking a vision and have been surrounded by countless average employees and<img src="http://static.wixstatic.com/media/396d2a_2df222539a1b41ac9879a6adb2be1670%7Emv2.jpg"/>]]></description><dc:creator>Lory Troche - CEO Founder</dc:creator><link>https://www.icgteam.com/single-post/2015/12/31/GLASS-HALF-FULL-UNITY-IS-THE-STRENGTH</link><guid>https://www.icgteam.com/single-post/2015/12/31/GLASS-HALF-FULL-UNITY-IS-THE-STRENGTH</guid><pubDate>Thu, 31 Dec 2015 07:28:00 +0000</pubDate><content:encoded><![CDATA[<div><img src="http://static.wixstatic.com/media/396d2a_2df222539a1b41ac9879a6adb2be1670~mv2.jpg"/><div>Creating great organizations is as much about an idea or vision, and having great people working together effectively. Much has been written about the “right people” and about having “a great vision with a visionary leader” but companies struggle to transition from theory to practice.</div><div>I have been in the work force for more than 20 years and I have had the pleasure to work with many poor leaders, work for organizations lacking a vision and have been surrounded by countless average employees and co-workers. This then leads me to believe that priorities for most organizations need to focus on finding a visionary, hands on, lead by example leader that promotes and inspires individuals to work together more effectively.</div><div> Organizations are generally a product of their past, the personalities that inhabit the people in the organization and the cultures of the industries that they work in. </div><div> As organizations grow, they lose their ability to be entrepreneurial and they focus more on protecting their assets. This is all good but it means their ability to grow and expand slows, political infighting grows, and waste grows in the company. </div><div> It seems that many organizations that have achieved a level of success seem to plateau and fail to reach the next level. The visionary leader no longer exists and managers work hard at protecting risk.</div><div> My hypothesis is that as we look forward and attempt to drive performance and results we need to re-invent ourselves, and focus more on how we work than what we do. Individuals need to work in concert and not against the fabric of the companies’ primary goal, which is to make money for its owners and shareholders while creating an environment that promotes collaboration, professional and personal growth. </div><div>Success is not about personal egos, it is about alignment, cooperation and team work. Lets re-write how the story ends by embracing change and fostering collaboration. To win a battle we need an army not a soldier. I hope 2016 allows each one of us to become a better version of ourselves, we should practice giving not just taking, we should learn to listen, judge less (empathy), and choose everyday to see the glass half full. </div><div>Is your glass half empty or half full? CHOOSE to live life as an optimist, NOT a pessimist. Don't focus on... what could've gone wrong, look at what didn't go wrong; not what you don't like about your job, but appreciate that you have a job; the imperfections about your mate, but that someone loves you enough to see past your imperfections; not that your loved one passed away, but that you were privileged to have he/she in your life. Living a good life is all about your perspective!</div><div> 2015 was by all accounts a very challenging year filled with news of violence from terror attacks, police brutality, to heartbreaking stories such as the European refugee crisis. We have witnessed the oil and Gas sector economy collapse, and have seen others flourish. 2015 also had its fair share of stories of courage and solidarity; it also marked an important milestone as leaders finally united on the fight against climate change. United we can make a difference.</div></div>]]></content:encoded></item></channel></rss>