Southtech Limited

Please give a short bio of your company

Southtech Limited is one of the largest ISO 9001:2008 certified and SEI-CMMI L-3 appraised software companies in Bangladesh. Our customers typically engage us to analyze their business processes and thereafter assist them in their technology-driven business transformations. We have proven domain knowledge in areas of process engineering, banking and finance, human resource management, retail and wholesale management, and web-based application development. Our customers are typically financial institutions, large retail chains and hospitals. Southtech Limited has successfully implemented many complex and logistically difficult projects with the use of imaginative software, hardware, training, and communication solutions since its inception in May 1996.

When was your company started?

We started operation in October 1995 but we were formally registered as a limited liability company in May 1996.

What is your targeted market?

United States, United Kingdom, Ireland, Denmark, South Asia and South East Asia

Who is your competition, and what do you do better?

Oracle FLEXCUBE, Teminos, Finacle, Fern Software, Craft Silicon

How many current customers do you have and what is your estimated yearly growth?

We have 100+ customers of different products. Our estimated growth is 40% for our own software products.

What types of products and/or services do you offer?

We mainly offer software products for Banking and Microfinance, Financial Management, HR Management, Recruitment Management, Program/Project/Task Management, Restaurant Management, Retail Management, ERP and Inventory Management.

We also develop customized software solutions, provide IT consultancy such as developing IT roadmap for large organizations, specialized IT related training and implementation of 3rd party software solutions.

How do you see your company in the next 2-5 years?

We see export growth of our own software products by 40% per year in the next 5 years starting from July 2013. As the only Microsoft Gold Certified Partner in Bangladesh, we also see 50-60% growth per year in outsourcing services relating to customizing Microsoft SharePoint, Microsoft CRM and cloud-based solutions for our overseas clients. Furthermore, we see our overseas partner network to expand by appointing partners in at least five more countries in the next two years. On process engineering side, we aim to get assessed at CMMI Level 5 within the next two years.

How many employees and/or freelance contractors do you currently have?

We presently have 215 permanent employees. We do however hire freelance contractors as and when required on demand basis.

How much does your company embrace risk?

As a business organization we have to take measured risks every day. However, we maintain high liquidity such that we can pay for all our expenses for one year without any revenue generation during that period. Furthermore, we ensure that all productions are properly documented as per international standards (UML, CMMI Level 3) for optimal use of resources. For all projects, risks are carefully assessed, documented and mitigating factors identified as far as possible and effort variance and schedule variances are carefully monitored and managed.

What has been the biggest challenge you have had to overcome as a company?

In 2006 we tried to turn our company into a matrix organization because all material on the subject suggested that it would improve efficiency and thus reduce costs. After a lot of consultation with all the staff, we implemented a matrix organization but this caused very serious problems. We noticed that efficiency had dropped, team spirit had waned, project deliveries were getting delayed and customers began to show signs of dissatisfaction. We reverted back to our old structure and soon things got better. We discovered through this experience that we were very cost effective in the first place anyway and that not all theories are applicable to all organizations.

What else is interesting about your story?

Southtech Ascend Banking has been independently assessed by CGAP and placed amongst the best solutions in the world for microfinance institutions (18 starts out of 20). In 2010 Southtech was runners up for Innovative Use of Technology in the Microfinance Recognition Awards in Washington DC. Later in the same year in Singapore, Southtech Ascend Banking was placed amongst the Top 5 solutions for Microfinance Banks in a conference organized by Hanson Wade of UK. A new cloud-based version of Southtech Ascend Banking is going to be released by August 2013.

In 2011 Southtech won The Arch of Europe Award in the Gold Category from BID in Frankfurt for Quality and Technology. Southtech Limited was included in Bangladesh’s Top 500 Companies 2010 by Dun & Bradstreet.

Do you have a blog, Facebook page, Twitter account, etc.?

We do have presence in Facebook and Linkedin. Search for Southtech Limited.

Absolute Systems is a niche solution provider to the financial services industry. Our core competencies include the development and management of large scale self service deployments such as:

- corporate cash deposit solutions
- ATM / self service networks
- Teller Cash Recycler networks
- Volume transaction switching

Absolute Systems is a preferred supplier to all major banks in the South African market and we are also a Fiserv reseller in country.

What is your product or service?

Absolute Systems has developed a holistic suite of complementary products designed to enhance the management of cash distribution. Our suite includes:

- AbsoluteINTERACT – a Business Process development toolkit for XFS based devices that controls all device interactions, host comminucations and user interactions.

Why would a bank or credit union use your product/service?

Our hardware agnostic approach allows banks to be flexible in terms of hardware selection without compromising on their software platform. Brand identity is key to all good marketing and ensuring that all devices are running the same software platform enhances the brand awareness of the institution. This, along with the extensive experience our team brings to the table, makes for a compelling and attractive option.

Who is your competition, and what do you do better?

Typically our competitors are the major hardware vendors who are looking to provide a bank with a turnkey solution. Our competitive edge is the fact that we maintain a completely agnostic view on hardware and as such maintain a flexibility that is attractive to banks.

When was the product/service officially launched?

The first installation of INTERACT was in 2002 at ABSA bank in South Africa. This was deployed on a 5000 device network.

Modis

Please give a short bio of your company

Modis is the IT specialty division of Adecco, the world’s largest staffing company. Modis specializes in IT staffing with our largest client vertical Financial Services.

Modis provides resources to our clients on a permanenet, contract and project basis.

We are top vendor to many banking clients such as; Bank of America, JP Morgan Chase, UBS, and many smaller trading firms both in the US and internationally.

Our greatest strengths are our global presence, financial stability as well as the unique qualifications of a firm dedicated to Information Technology in the Financial Services sector.

When was your company started?

Modis is part of the the Adecco Group. Adecco is the result of over 50 years’ expansion and growth by acquisitions around the world. The founding companies, Adia and Ecco, merged in 1996 to form the global leader.

Adia SA was founded in 1957 in Switzerland. The first US office was opened in 1972.

In 1996 Adia and Ecco merged to form the world’s largest staffing company, placing 250,000 peeople a day with annualised revenues of over EUR 5.4 billion. Operations are combined to form a global network of 2,500 branches.

Imn 2010 The acquisition of MPS Group (Modis parent) is officially closed. With MPS’s strength in North America and the UK, the Adecco Group also becomes world leader in professional staffing.

http://www.adecco.com/en-US/About/Pages/History.aspx

What is your targeted market?

Modis targets companies that utilize Information Technology. The number one sector Modis currently services is Financial Services and Insurance. Manufacturing is also a top market.

Who is your competition, and what do you do better?

We have a variety of reputable competitiors borth in the US and globally. Adecco is the largest and leverages our size to deliver economies of scale, single source partnerships. We have state of the art systems to deliver faster and more cost effective personnel solutions.

How many current customers do you have and what is your estimated yearly growth?

The Adecco Group, based in Zurich, Switzerland, is the world’s leading provider of HR solutions. With close to 33,000 FTE employees and over 5,500 branches, in over 60 countries and territories around the world, Adecco Group offers a wide variety of services, connecting close to 700,000 associates with over 100,000 clients every day. The services offered fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. The Adecco Group is a Fortune Global 500 company.

http://www.adecco.com/en-US/investors/StockOverview/Pages/AdeccoAtAGlance.aspx

Modis is the IT speciality division of Adecco.

What types of products and/or services do you offer?

IT Staffing, and specialty areas related to financial services.

Key areas are:
Application Development
Infrastructure
Quality Assurance
Project Management
Business Analysis

How do you see your company in the next 2-5 years?

Continuing to grow and own greater market share. Delivering robust solutions to our clients.

How many employees and/or freelance contractors do you currently have?

The Adecco Group is the world’s leading provider of HR solutions. With close to 33,000 FTE employees and over 5,500 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting close to 700,000 associates with over 100,000 clients every day.

The services we offer fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. The Adecco Group is based in Zurich-Glattbrugg, Switzerland and we are a Fortune Global 500 company listed on the SIX Swiss Exchange.

What else is interesting about your story?

Ever-evolving. Please go to our website for more information. www.modis.com

We have jobs and clients near you!

Do you have a blog, Facebook page, Twitter account, etc.?

http://www.facebook.com/Modis

http://twitter.com/#!/modis

http://www.youtube.com/modis

http://www.linkedin.com/company/modis

http://pinterest.com/modisit/

https://plus.google.com/u/0/110376268225

MARQUIS

Please give a short bio of your company

MARQUIS is the largest provider of MCIF solutions in financial services. We also have over 100 CRM installations. Our Direct Marketing division is the fastest growing Creative Agency in financial services. We help hundreds of banks, thrifts and credit unions manage CRA, HMDA and Fair Lending Compliance.

When was your company started?

MARQUIS began 25 years ago.

What is your targeted market?

For Marketing, we focus our attention on Banks, Thrifts and Credit Unions from about $100M to $50 Billion in assets. In compliance, we typically direct our sales efforts to banks and thrifts greater than $600M in assets.

Who is your competition, and what do you do better?

Regardless of the competition, we pride ourselves on providing solutions that are easy to use, complete and affordable. Differing MARQUIS solutions offer specific product advantages, such as an automatic daily updated MCIF with built-in direct marketing triggers, and turnkey fulfillment and measurement.

Our Compliance solutions live by the same Easy, Complete, and Affordable standard.

MARQUIS exceeds client’s expectations by actually doing what we say we will. It is simple really. We partner with clients and go out of our way to help them achieve measurable success.

How many current customers do you have and what is your estimated yearly growth?

Nearly 750 banks, thrifts and credit unions in the United States and abroad are clients. Our growth is found both with new relationships and in helping to solve new challenges for existing clients.

What types of products and/or services do you offer?

MARQUIS provides solutions that get provable results. Specifically we offer MCIF software and outsourced services, CRM software, Direct Marketing creative and fulfillment, marketing consulting, along with our solutions for compliance: CRA, HMDA and Fair Lending software, services and consulting.

How do you see your company in the next 2-5 years?

MARQUIS will contunue to assist financial instituttions with Marketing, Sales and Compliance. New products will enhance our standing in the financial services industry.

How many employees and/or freelance contractors do you currently have?

There are about 60 full time employees at MARQUIS. We perform all of the sales, software develpment, training, creative, printing/fulfillment, consulting, etc ourselves. We do not use outside resources to fulfill our obligations with clients. This insures that we can exceed their expectations!

How much does your company embrace risk?

MARQUIS helps clients manage risk. We are typically looking for ways to avoid unecessary risk of any kind.

What has been the biggest challenge you have had to overcome as a company?

Our biggest challenge has been in moving from a small family business to a sophisticated, multi-vertical enterprise.

What else is interesting about your story?

We are still a very private, family business.

SocialVolt, Inc.

Please give a short bio of your company

SocialVolt provides world-class, best-in-breed products and services to help companies secure and monitor their social and cloud profiles as well as those of their employees and trusted partners in order to protect the integrity of their reputation, intellectual property, trade secrets and confidential customer information.

When was your company started?

SocialVolt was founded in November of 2009.

What is your targeted market?

Our target markets are regulated or publicly traded companies primarily within financial services, insurance and healthcare.

Who is your competition, and what do you do better?

There are many vendors offering a wide variety of features in the social space. SocialVolt competes both directly and indirectly with several vendors. Our most direct competitors include Hearsay Social, Socialware and Actiance. With that said, each vendor has overlapping features as well as differentiator that may appeal to clients depending on their unique environment, budget and staff. One way SocialVolt distinguishes itself is by being a zero-install, cloud-based solution with low maintenance and administrative overhead requirements, thus reducing the total cost of ownership significantly, particularly when compared to solutions that require a fat-client installation. Another distinguishing factor is that SocialVolt focuses on risk management and compliance. Our staff has extensive background in the financial, risk management and information security space and brings that expertise to our clients to help them avoid the risk and pitfalls inherent in social and cloud usage. SocialVolt applications offer the most intuitive user interface available which also leads to a reduction in total cost of ownership by way of lower support costs, faster implementation, faster on-boarding and superior productivity. Finally, SocialVolt was built with customer service as our number one priority. Our team takes pride in helping and advising our clients at all stages from pre-sales to daily support.

How many current customers do you have and what is your estimated yearly growth?

SocialVolt has over 300 clients.

What types of products and/or services do you offer?

SocialVolt offers a suite of tools which allow companies to manage the risks related to social media and cloud computing. The SocialVolt core platform provides social publishing, timeline monitoring, account moderation, account archive, collaboration, workflow, reporting and profile security. Designed to accomodate the needs of both mid-sized and enterprise clients, the SocialVolt core platform is extremely flexible to adapt to each client’s unique environment.

How do you see your company in the next 2-5 years?

SocialVolt will continue to innovate in the field of social and cloud risk management and security establishing itself as the leader in helping clients address and mitigate the ever-expanding threat landscape related to these emerging technologies.

How much does your company embrace risk?

Risk management is at the very heart of what SocialVolt does every day for our clients. We stay informed and we inform public policy relating to the latest best-practices for risk averse companies seeking to engage in social media and cloud computing.

Do you have a blog, Facebook page, Twitter account, etc.?

www.socialvolt.com/blog
facebook.com/socialvolt
@socialvolt

Member Loyalty Group is a CUSO (Credit Union Service Organization) and was established in 2008 by six leading credit unions to solve a common credit union problem – measuring, managing and taking action on member feedback. Member Loyalty Group cemented an exclusive partnership with Satmetrix and other industry leaders to deliver world-class tools and create a consistent, trustworthy benchmark using the Net Promoter Score™.

What is your product or service?

Member Loyalty Group provides an organization-wide Net Promoter® Program to credit unions to help them take action based on member feedback and see bottom-line results.

Please give a brief synopsis of the product/service

We don’t just “do NPS”, we make sure your Net Promoter Score is as accurate as your financial statements through trustworthy data collection practices, a deep understanding of loyalty drivers, and an exclusive partnership with Satmetrix.

The questionnaire utilized in our program was developed specifically for credit unions by the co-creators of the Net Promoter Score to help fully understand the multiple drivers of loyalty.

Our unique system for data collection allows us to provide you with detailed, timely , and statistically significant information. We prevent “survey fatique” and other common do-it-yourself errors by leveraging the world-class Satmetrix® NPS platform.

Maintaining a consistent survey methodology across all credit unions results in trustworthy comparisons that provide tremendous insight. At last you can have a reliable loyalty measure & benchmark for your organizational score card.

Why would a bank or credit union use your product/service?

- Tie member feedback directly to bottom line results – through increased operational efficiency, increased product usage, and overall growth

- Hold staff accountable and evaluate performance at the branch and individual level

- Drive major management decisions and align organizational priorities with your most loyal members’ priorities

-Accurately measure & track member loyalty over time

-Convert dissatisfied members into promoters through closed-loop action alert process

-Automate reporting and push alerts to frontline staff so they can act quickly and resolve issues

-Compare your credit union with industry standards and share best practices/success stories with other MLG participants

Our program allows you to consistently create WOW experiences for your members and differentiate your credit union from other financial institutions.

Who is your competition, and what do you do better?

There are many survey companies out there, but the voice of the member program Member Loyalty Group provides is unique. We don’t just measure your member satisfaction or loyalty through a Net Promoter Score, we put tools and processes in place that allow you staff members at all levels to take the actions needed to drive bottom-line results.

What type of help support is offered?

Member Loyalty Group is here to help our participating credit unions every step of the way – from the initial implementation to quarterly benchmarking. We’ll help you get the most from your Net Promoter System.

NO NET Solutions

Please give a short bio of your company

NO NET Solutions offers proven methods to help you become a better leader, parent, executive, trainer, and speaker.

When was your company started?

Although NO NET was formally established in 2012, the company was built on speaking and consulting relationships formed over the last 10 years with individual credit unions, state leagues, CUNA, CUES, and other partners across the country.

What is your targeted market?

NO NET works primarily with credit unions across the county to provide leadership development, confrontation and conflict resolution skills, active listening techniques, member/customer service solutions, and public speaking training for their employees.

Who is your competition, and what do you do better?

Let’s face it: there’s no shortage of leadership development/consulting/communication skills companies out there. And while they usually offer a decent product, many of the skills that form the core of their offerings – listening actively, confronting respectfully, seeking win/win collaborative solutions, keeping the drama to a minimum – were first (and best) put forth in L.E.T. This is why L.E.T. is, and will always be, the cornerstone of NO NET Solutions.

Our real competition, however, is apathy and fear. It’s easy for organizations and individuals to fall back on one or both, in various disguises and forms, to avoid investments in personal and professional growth programs because these will spark change. Once formed, habits are jealously guarded. NO NET recognizes this and is very open about the fact that L.E.T., P.E.T., and its other offerings are difficult. They’re designed to change the participant’s behavior in a positive direction, which takes discipline and time. And as such, they’re probably not for a prospective client looking for a simple one-off “edu-tainment” session that is quickly liked but even more quickly forgotten.

NO NET’s founder, Andy Janning, is the former VP of organizational development for one of the largest credit unions in the country and the winner of 8 state and national awards for excellence in employee development. That skill and experience helps the company deliver quality programs uniquely suited to a credit union’s financial and strategic goals.

What types of products and/or services do you offer?

The most popular product offered by NO NET Solutions is Leader Effectiveness Training (L.E.T.). Designed by Dr. Thomas Gordon, the model on which L.E.T. is based has helped nearly 8 million people in 43 countries over the last 50 years. L.E.T. was the program that first coined the terms “Active Listening”, “I-Messages”, and “Win/Win”. Dr. Gordon’s work in this area earned him 3 nominations for the Nobel Peace Prize. L.E.T. is the only leadership development program of its kind that can make that claim.

L.E.T. is the foundational element of our “Future Leaders” development program, a 12-18 month system designed to help emerging credit union leaders step into challenging leadership roles.

NO NET is also proud to offer L.E.T.’s “sister” program, Parent Effectiveness Training (P.E.T.). It helps parents talk to their kids so that they will listen, listen to their kids so they feel genuinely understood, and resolve conflicts in a win/win method that helps problems stay solved and avoid the use of harsh punishment.

NO NET offers a wide range of other organizational development programs, like “Round Table Truths: An Exercise in Ethical Business Behavior”, “Training Tips from Tinseltown: Learning Lessons from Hollywood Legends”, “Tips for Terrific Talking”, “Handling Wet Cats: Dealing with the Difficult People in Life”, and many others. All are customized for the specific needs of the credit union culture.

NO NET also provides provides phone system announcements, commercial and long-form narrations, and character voices to a variety of clients across the country.

How much does your company embrace risk?

With both arms. It’s the inspiration behind the company’s name. More on that in a moment.

What else is interesting about your story?

Our name is a reference to the disciples who dropped their nets to follow Jesus in Matthew 4:18-20. To these first followers, nets represented not only safety but also the only way of life they’d ever known. Yet in order for them to change the world, and to experience change in their own world, they had to make a choice: hold tight to the safe, or let go and commit to the new.

Life poses this same choice, and whispers this same call, every day. The new demands the courage to cut ourselves free of the old, because nets will ensnare, trap, and trip. Regardless of your faith or creed, you were never meant to be safe. You were meant to live fully and freely in a world full of change and possibility.

NO NET Solutions will help you drop your net and change your world.

Do you have a blog, Facebook page, Twitter account, etc.?

Website: NONETSolutions.com
Twitter: @andyjanning
Facebook: https://www.facebook.com/NONETSolutions
LinkedIn: http://www.linkedin.com/in/andyjanning

Connect Financial Software Solutions

Please give a short bio of your company

Connect Financial Software Solutions, LLC was formed to engage in developing, operating and managing software solutions for our clients. Connect’s primary product is a leading edge Online Banking solution. Connect’s solutions tend to be niche applications that address specific needs for our client organizations. Connect’s philosophy is to operate with a cooperative spirit and grow through partnering with progressive organizations in the financial industry.

When was your company started?

Connect was founded in 2007

What is your targeted market?

Connect FSS is focused solely on the credit union space, serving institutions ranging from $100 million in assets to well over 1 billion in assets.

Who is your competition, and what do you do better?

Connects primary competitors include Intuit Financial Services, Q2, ORCC, and JWAALA. Connects ability to build custom solutions, offer member configuration capability, and our exceptional level of integration to credit union core systems differentiates us from the competition.

How many current customers do you have and what is your estimated yearly growth?

Connect currently has 13 clients, and we have been roughly doubling our client count each year since 2010.

What types of products and/or services do you offer?

Connect FSS provides in-house and hosted Online Banking, Mobile Banking, Mobile Remote Deposit Capture, Account Opening, Online Account Opening, and customized software solutions to credit unions, with an eye toward core system integration. Our sister company, PSI, develops highly custom software applications to facilitate improved workflows and increased communication and integration to client core system and other third-party applications.

How do you see your company in the next 2-5 years?

Connect maintains a boutique-like model, delivering exceptional configurability, customization, and service. Our goal is to retain these capabilities, and to grow at a modest rate to assure we do not deviate from the approach that has helped us be successful.

How many employees and/or freelance contractors do you currently have?

Connect currently employs 14 individuals.

How much does your company embrace risk?

We tend to be in the moderate risk category.

What has been the biggest challenge you have had to overcome as a company?

The largest challenge for Connect was establishing a foothold in the market. We provide a high visibility solution, and earning trust and confidence early on was very challenging.

What else is interesting about your story?

Unlike many organizations, we are not focused primarily on growth. We do wish to grow the number of clients we serve, but in a modest, measured fashion so we can maintain an exceptional level of service, flexibility, and support for our clients .

Do you have a blog, Facebook page, Twitter account, etc.?

We do have a Facebook page, and an individual presence on Twitter.

Most would agree that mobile banking is an important channel in banking today. I happen to believe that mobile alerts are even more vital. While apps are cool, text messaging is more prevalent. They are especially important when it comes to fraud.

Yesterday, I made a deposit into a bank account that I primarily use for my mortgage payments, newspaper subscription and Github account. This morning I received mobile alerts that listed three withdrawals from the account that pushed it into the negative. I immediately logged into online banking and discovered that I’d supposedly made two ATM withdrawals from banks in the Laurel Plaza in Maryland and a gas purchase in the same area. In case you didn’t know, I live in Charleston, SC and haven’t been to Maryland in over a year.

Needless to say, I was immediately alarmed. I went to a local branch to report the fraudulent charges (disclaimer – I was a former employee of this bank and headed the mobile banking project during the mobile banking vendor selection). After arriving at the branch, I sat in the manager’s office and explained what was going on. He pulled up my card information and I pointed out the transactions that I hadn’t made. He then proceeded to call the ATM department and after answering a few questions, they started their investigation.

After a few minutes, the supervisor from the ATM department called the branch and asked to speak with me. It seems that my PIN had been changed at 8:20 PM last night. Now, to change my PIN, the crook had to call from my home phone and know the last four of my SSN to change the PIN. I’ll let that sink in for a moment. Did I mention that I was at home talking to my sister on my cell phone at 8:20 PM?

Needless to say, identity thieves have gotten a lot more sophisticated. A little over a year ago my bank’s card processor a merchant processor my bank deals with was hacked. They sent out letters about the breach and issued new cards for those that requested them. Because I hadn’t noticed anything out of the ordinary with my account, I didn’t take any further action.

If this was from the hacking incident, which I suspect, then the thieves were very shrewd with waiting. Fortunately my daily balance alerts kept me informed. If you’ve wondered whether SMS alerts are worth it for your customers, you can count me in the HELL YES column.  Especially when mobile alerts saved me $800.

A leader in building powerful online connections, DigitalMailer combines technology know-how and online communication tools to create an affordable way for clients to drive profitable growth.

What is your product or service?

My Virtual StrongBox is a secure file storage platform that customers access via online banking or your eStatement delivery system.

Please give a brief synopsis of the product/service

My Virtual StrongBox is a secure way to store data. It ensures total information privacy for users – the rights to all files they store in the system are their own and those files can only be viewed and used by the user.

Users can store electronic copies of important information, like their tax docs, their wills, their mortgage papers, their medical history and much more.

Why would a bank or credit union use your product/service?

This product allows users to store important information in a space that is secure, redundant, and easy to use. In the event of an emergency, critical information might be needed, even though a physical copy might not be easy to obtain. “Cloud” storage solutions can be unreliable and insecure, making no guarantees about the integrity of the data they keep.

My Virtual StrongBox gives users a safe, secure space to keep important info and gives the financial institutions that offer it one more “sticky” product to offer their consumers.

How could you effectively use this product/service?

Users can fill their My Virtual StrongBox with copies of every item in their physical safe deposit box. But that’s not all – users can store photographs of high-value items from around their home, inventories, spreadsheets, PDFs…the list goes on.

Financial institutions can offer a small amount of space to all users for free (the “freemium” model) and give engaged customers and members more storage space with higher-yield accounts. Users can also buy extra space on their own, giving the financial institution a chance at a revenue stream (profits from sales of additional space are split between the provider and the financial institution).

Who is your competition, and what do you do better?

The outside observer might mistake My Virtual StrongBox for a “cloud storage” solution in the style of Dropbox or Google Drive. This solution wasn’t made to create a “shared drive” between computers – it’s a repository for your most important documents.

My Virtual StrongBox was built by a leading provider of online documents and electronic statements in a secure environment. Files are encrypted during upload and can only be accessed, modified, deleted or downloaded by the user.

Are there different pricing levels? Do you offer a free version?

Pricing is based on how much storage you would like to offer your consumers after set-up (that is, how much storage space each user would get to start).

When was the product/service officially launched?

My Virtual StrongBox was launched on April 10, 2012.

What type of help support is offered?

DigitalMailer, creator of My Virtual StrongBox, has been praised by clients for their exceptional service, year after year. Account managers see to the needs of clients all over the country every single day.

What else is interesting about your product/service?

DigitalMailer was selected to present at FinovateFall 2012 and demonstrated My Virtual StrongBox to financial technology’s biggest audience. Ron Daly, DigitalMailer’s President/CEO and Greg Crandell, EVP of Marketing and Business Development, were on the big stage September 13. This was a tremendous honor and our entire organization was thrilled to take part in it.