tag:typepad.com,2003:weblog-81247338509801228 2010-10-07T18:55:46-07:00 TechNotes are informational resource articles created by our engineers and experts covering hot topics we know will be helpful for you and your decision process regarding your IT needs. TypePad tag:typepad.com,2003:post-6a011570866835970b0134880b52fa970c 2010-10-07T18:55:46-07:00 2010-10-07T19:09:43-07:00

Issue | Reason | Resolution Issue: When you uninstall the 32-bit (x86) version of Office 2007 or 2010 and try to install the 64-bit (x64) version of Office, the x86 version is reinstalled instead of the x64 version you want. Reason: When Office x86 is uninstalled from the computer, instead of fully of removing all components of the program, the uninstallation will be incomplete. This leaves Office x86 partially residing on your computer an incomplete installation. When you attempt to install Office x64, Office x86 will be reinstalled instead. Resolution: To fix this problem, you must fully uninstall Office x86....

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b0133f249bedb970b 2010-07-28T17:01:47-07:00 2010-07-14T14:55:58-07:00

Issue | Reason | Resolution Issue: When using Microsoft Entourage, users are unable to receive email into their Entourage 2008 inbox folder even though sending and deleting emails continute to work. However, these email messages can still be accessed through phone and webmail. Reason: The problem involves a local setting on your Entourage, spefically being an issue with your mailbox cache. Resolution: Right click on Inbox and select "Synchronize Now". If that fails to work, right click on Inbox and look at the folder properties. You should see an option for "Emtpy cache or cmd-i". Clicking the Emtpy Cache button...

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b0134856e982d970c 2010-07-28T12:14:17-07:00 2010-07-28T12:14:49-07:00

Issue | Reason | Resolution Issue:Users have been experiencing a problem when attempting to use Entourage 2008 where a popup appears to display the error message, "The end of file was reached." Reason:The error message indicates that there is damage to an element in Entourage's database. The database stores your email, contacts, preferences, etc. The most common cause of this error is a damaged preference file for the currently selected identity. This preference file stores the settings for the accounts and other settings for the identity. This error occurs when Entourage tries to access the corrupted or missing data. Resolution:...

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b013480a9fd04970c 2010-05-10T18:08:49-07:00 2010-05-10T18:09:34-07:00

Issue | Reason | Resolution Issue: When attempting to open an Excel file from an email attachment or Windows Explorer, only the Excel application shell opens, forcing you to open each file directly within the application itself. You may have also received an error message stating "There was a problem sending the command to the program". Reason: Dynamic Data Exchange (DDE) settings need to be updated. Resolution: Start Excel >> Office button >> Excel Options >> Advance >> In General Section check box "Ignore other applications that use Dynamic Data Exchange (DDE)"

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b0133ed409f70970b 2010-05-05T09:35:28-07:00 2010-05-05T12:00:20-07:00

Users experiencing long delays while opening large e-mail messages through Outlook. A popup window opens as Outlook continues to download the entire message...

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b01348058dc84970c 2010-05-03T13:23:41-07:00 2010-05-05T12:00:08-07:00

Mac/Entourage users running Microsoft Exchange Online experience frequent problems with deployment, synchronization and common feature utilization...

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b01348075fea2970c 2010-04-01T11:30:00-07:00 2010-05-05T11:59:07-07:00

When moving or editing websites that contain foreign language translations (often character-based languages including: Japanese, Chinese, Korean, etc.), you might see your entire page formatting thrown off or a random display of unidentified characters...

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b0133ed42dbb7970b 2010-03-04T11:07:00-08:00 2010-05-05T11:36:21-07:00

Outlook 2007 can oftern run into issues downloading users' offline address books. In Exchange 2007, the Offline Address Book (OAB) is published in two ways...

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b0133ed445f9d970b 2010-02-08T11:37:00-08:00 2010-05-05T11:42:53-07:00

Every time My Documents folder load, it take a long time to load exceeding a minutes at times...

InfinIT Consulting tag:typepad.com,2003:post-6a011570866835970b01348076c99d970c 2010-01-15T11:43:00-08:00 2010-07-14T13:17:25-07:00

In any networked Windows environment it is necessary at some time, to add computers to a domain. There may be situations where a large number of computes need to be added simultaneously...

InfinIT Consulting