In this animated video Dr. Susan Weinschenk demonstrates how user centered design results in significant return on investment (ROI).

(PDF-Download)

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I want to think in the open about this:

What is a “hot topic” anyway?

In my view there are four criteria for any topic to be “hot”:

1. the news value
2. actuality
3. amount of discussion in the community
4. touching “high-level aspects”

The news value

The news value is a very hard to identify aspect. Some topics may be news to some and outdated to others. There is no “topic map” that shows the age of topics – hardly even an identified list yet (while there is a list of research fields and areas of expertise). So the news value pretty much comes down to a statistical evaluation of demand and interest in certain topics.

Actuality

In contrast to news value the actuality can also be high for older topics that have regained some attention recently. It can also be interesting, because it is reflecting about new developments and “game changing” or disruptive topics.

Amount & intensity of discussion

To define “amount of discussion” one needs to look at two things: the quantity of participation (e.g. the postings in discussion forums and mailing lists) and the level of dissent above consensus. Both values are hard to track.

Touching high-level aspects

Any submission in the “hot topic” section should focus on the identification and reflection about the topic itself — and its location in the overall topology of topics. So the direction of a submission should be “looking from inside out” or trying to define a bird’s eye view onto the subject.

Possible candidates

I went through some monographs, magazines, conference sites and journals and tried to identify an initial list of hot topics. This list is nothing more than a starting point – a first step.

• Multi-touch user interface design
• Making sense of the mobile technology
• Visualizing complex matters
• Visualization as political propaganda
• Open government
• Aligning sound and visuals in UI
• Improving public transport
• Intercultural communication

More steps will follow and this list will change.

Do you think there is a “hot topic” not in this list? I am constantly collecting material — do not hesitate to e-Mail or twitter-message me.

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Minority Report science adviser and inventor John Underkoffler demos g-speak — the real-life version of the film’s eye-popping, tai chi-meets-cyberspace computer interface. Is this how tomorrow’s computers will be controlled?

G-Speak is a really interesting concept. Right now I do not feel it is where it should be to be adopted on a broader scale: You need a certain environment with at least 2-3 square meters of space in front of a quite large screen.

I wonder if Microsoft will offer a extension to its Project Natal sensor some day — so that voice commands, body language and hand gestures create an immersive UI.

I can imagine that one day displays will cover complete walls so that you get a pretty cave-like situation. It is maybe time for another Display seminar?

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I need to write more but until I find the time to do that I suggest to look at the twitter tag feed #iak10.

Update: Presentation slides start to arrive on slideshare.net.

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1) How can tools enable designers to create prototypes of ubiquitous computing interfaces?

2) How can design tools support the larger process of learning from these prototypes?

(Duration: 1 hour, 13 minutes; this is from Stanford’s HCI Seminar lecture series, February 2009; This is a more in-depth version of the talk Bjorn gave at Interaction 09)

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The prototype was shown last year — but there was a live demo at the Mobile World Congress in Barcelone last week. Obviously the company that also created the polarrose.com service wants to turn this in to a real application.

The implications of this is shown in the video: when looked through the “eyes of the app” people virtually carry logos, brands, name tags and messages around.

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The video demonstrates the potential advantages of navigating within a desktop interface with up to ten fingers, rather than via a single cursor:

[More on fastcompany.com]

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Microsoft is working on a new prototype that features a dual-screen called Courier. Here is a design mockup (published by Gizmodo) that shows how the device could look like:

Here is a discussion from TechViShow:

I’m am a little bit skeptical looking at the design mockup. And I think Microsoft should take a different course: finish the product in the lab and market it as “availbale now” instead of creating new vaporware.

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NearestWiki for example displays WikiPedia entries about buildings and places in the vicinity.

NearestWiki is not the first augmented reality app for the iPhone, but it is the first that is not tied to a specific region or city (like Metro Paris)

Next versions of the iPhone may feature more precise sensors and a lower latency – giving a much better feeling (e.g. labels not jumping around in the scenery).

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Introduction to HTML 5 from Brad Neuberg on Vimeo.

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With a retail price of $229 USD the tool is not cheap – but depending on the usage and potential productivity gain this can be a bargain.

If you are ready and able to write some export templates one can export almost anything to XML or HTML and turn that into layouted documents, presentations or websites.

The “magic” of Tinderbox is that it allows visual unstructured brainstorming and turn that into structured documents over time. But does not stop there like other mind mapping tools: by adding text notes, metadata, agents and actions that perform queries and manipulate data. So you can make your document smarter and add some automatism to it. There are endless ways to use Tinderbox and to make it fit to your brain.

After watching some screencasts you can read some examples of what people are doing with Tinderbox.

You can’t expect from Tinderbox: online collaboration, custom import of any data, direct export to MS Office documents and the like, table editing within notes, a programmable enviroment (alhtough actions and agents can do a lot already), a Windows version (supposed to be in the making).

Here is a software review by Natan Matias from Sitepoint.

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(see a demo on their site)

Google Wave is an integrated set of technologies (with protocols that allow semi-synchronous editing of outlines and their federation across several servers). With this approach Google Wave solves some difficult technical and infrastructural problems.

But it also generates some new problems that need to be solved to make Google Wave a success — otherwise I think users will not adopt the system (which in case of Google will set the seal on this project I suppose!).

1. Misty horizon

Google Wave is a frameworked solution for things people did not ask for and communication processes that no one is practicing yet (but no one has really “asked” for the mouse as input device either!). It is hard to see where Google Wave is going to be. This breeds creation, but it also challenges the non-developer. There will be best practices, but it will take a lot of time to identify use cases that people can learn “to wave” with.

So Google Wave challenges the imagination – and few people will be able to answer the “What is it all about?” question easily. The horizon is schrouded in mist.

Possible approach: A potential solution to this is to start with guided tours (a LOT of them) showing very common and powerful use cases for different scenarios. This is probably going to happen when Wave gets closer to the public beta.

2. Asynchronous patterns

We have learned to communicate in a turn taking fashion. It is polite to let someone speak until he has finished before starting to respond. It is not polite for everyone to speak up at any time. Waves allow people to reply or edit without obeying to the turn taking pattern. This can cause “stress” and also a lot of misunderstanding. People could reply to a text, that is going to change without them noticing that. Their reply suddenly become nonsense – the playback feature could become the only way to percieve a conversation properly. But playback is new – people have learned that the threaded view is a chronology – but in Google Wave it is not (or not necessarily).

Even with the playback feature, people need to become aware of the asychronicity in Google Wave – and learn how to recap conversations correctly.

Possible approach: Find a very good way to understand the chronology of a wave (e.g. making the playback as fundamental for navigation of a wave like scrolling)

3. Information (over)flow

While Google Wave may integrate many messaging systems – it also generates a lot of density. Means of communication that were apart from each other – using different URLs and applications for each – are now combined. The crucial part of that is to understand which option is suited for what purpose.

With Waves being set to “updated” by displaying them in bold typeface and sorting it to become a top item in the inbox, this also means that things are brought to my attention that should remain buried for a good reason. Google Wave users would have to learn how to manageund understand the “Inbox” and the “Active” areas properly, to be able to get the most out of it.

Possible approach: Allow users very powerful and fine grained control over the way they are informed about updates.

4. Scattered spaces and framgmented scopes

One of the things that really can make things too complex to be comprehended properly is that people can read & write to waves – but replies can extend or narrow the scope (e.g. who may read and reply to a new item. Who is reading? Who am I replying to? Is this part really private or not? Am I releasing a secret to the public accidentally?)

With a view from a different angle: What I can see within a wave may be different to what someone else is seeing. To make my communication appropriate to the situation I need to be able to “read” from a different standpoint. It is required to understand when communication could fail on the recieving end.

Whenever I want to understand the perspective of someone else – in need to be able to represent his/her view in my mind. The change of scope for parts of a wave within that wave can make this difficult.

Possible approach: Make any changes of the scope (e.g. recipient list) within a wave very visible and allow users to navigate them.

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You need to download a nightly build of the browser to see it working.

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Project Natal may be the first true innovation with an Microsoft stamp on it. Fifteen years ago I have seen programmers trying to recognize 2D movements of arms and legs from a video – with results that were respectable – but never a game changer. Too much CPU power was required back then to be relevant in the consumer market.

To include the 3rd dimension in the motion detection is such a game changer. Combined with voice and face recoginition, this takes away the controller out of the control: your full persona is represented in the system – not just your fingertip. This is radical – and it has been a dream for many many years.

Just look at this example from game designer Peter Molyneux from Lionhead:

The device is so complex that a developer will have to have access to an SDK that allows simplified communication with the sensory system of Natal. Frameworks could provide automatic recognition of gestures to programmers – even in combination (so I you wave your arm, that would call another function than waving your arm and saying “Bye!”).

The level of precision could increase with future revisions. It could be combined with classical controllers. Maybe one day even finger positions, fluctuations/timbre of the voice, body temperature or point of view will be detected as well. Simple “lite” versions specialized on facial parameters could replace webcams in laptops.

So I do not look at Natal as a game controller – I see it as a complete new interface generation coming up.

Hats off to Microsoft!

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The video is more a vision than an actual feature presentation. But it is clear what the goals are.

Here is another Video from the demonstration that shows what is possible right now:

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See audioboo.fm…

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If we’re going to live in a world driven by data, the thinking goes, we need a simple means of digesting it all. We are increasingly a visual society, and our understanding of the world is increasingly made possible by this new visual language.

… and …

Designers have historically excelled at finding insightful ways of looking at complex problems. Visualization will likely play a prominent role as design evolves beyond the consumer economy (selling $2,000 poufs and other high-end furnishings) and helps create efficient new forms of buildings, food distribution and transportation.

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Looks good. Would love to see more. I hope Microsoft comes up with some UI innovations in Windows 7 that really serve the user.

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