http://www.ambest.com/review/issuesandanswers.pdf A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers. en-us Copyright 2020 729529 news@ambest.com A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers. Best's Review magazine A special section published in Best's Review magazine in which experts discuss new capabilities and opportunities for insurers. no http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar15_NAPSLO.mp3 Hank Haldeman, president of NAPSLO, spoke about career opportunities for young talent in E&S insurance. Best's Review magazine Business Fri, 27 Feb 2015 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar15_NAPSLO.mp3 noHank Haldeman, president of NAPSLO, spoke about career opportunities for young talent in E&S insurance.Best's Review magazineHank Haldeman, president of NAPSLO, spoke about career opportunities for young talent in E&S insurance.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar15_TheInstitutes.mp3 Anita Bourke, executive vice president of The Institutes, spoke about how professionals should determine what courses could help fast-track their career. Best's Review magazine Business Fri, 27 Feb 2015 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar15_TheInstitutes.mp3 noAnita Bourke, executive vice president of The Institutes, spoke about how professionals should determine what courses could help fast-track their career.Best's Review magazineAnita Bourke, executive vice president of The Institutes, spoke about how professionals should determine what courses could help fast-track their career.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Jan15_TokioMarine.mp3 Scott Bayer, SVP of Tokio Marine Specialty discusses the company's MELC product whcih stands for multi line environmental coverage, a combined GL and environmental form. Best's Review magazine Business Wed, 31 Dec 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Jan15_TokioMarine.mp3 noScott Bayer, SVP of Tokio Marine Specialty discusses the company's MELC product whcih stands for multi line environmental coverage, a combined GL and environmental form.Best's Review magazineScott Bayer, SVP of Tokio Marine Specialty discusses the company's MELC product whcih stands for multi line environmental coverage, a combined GL and environmental form.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Jan15_ResourcePro.mp3 Daniel Epstein, the CEO of ReSource Pro, says there’s been a relative neglect of looking at insurance operations as a driver of profitable growth. Best's Review magazine Business Wed, 31 Dec 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Jan15_ResourcePro.mp3 noDaniel Epstein, the CEO of ReSource Pro, says there’s been a relative neglect of looking at insurance operations as a driver of profitable growth.Best's Review magazineDaniel Epstein, the CEO of ReSource Pro, says there’s been a relative neglect of looking at insurance operations as a driver of profitable growth.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct14_AAIS_FJA.mp3 Mark Dutton, CEO of FJA, and Truman Esmond, vice president of customer engagement for AAIS, spoke with Best’s Review about their strategic partnership to create the AAIS Underwriting Platform. Best's Review magazine Business Mon, 29 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct14_AAIS_FJA.mp3 noMark Dutton, CEO of FJA, and Truman Esmond, vice president of customer engagement for AAIS, spoke with Best’s Review about their strategic partnership to create the AAIS Underwriting Platform.Best's Review magazineMark Dutton, CEO of FJA, and Truman Esmond, vice president of customer engagement for AAIS, spoke with Best’s Review about their strategic partnership to create the AAIS Underwriting Platform.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct14_EIS.mp3 Chuck Johnson, chief marketing officer for EIS Group, said the question is going to become: Where does an Apple Watch or Google Glass fit into the customer’s arrangement with their insurance company? Best's Review magazine Business Mon, 29 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct14_EIS.mp3 noChuck Johnson, chief marketing officer for EIS Group, said the question is going to become: Where does an Apple Watch or Google Glass fit into the customer’s arrangement with their insurance company?Best's Review magazineChuck Johnson, chief marketing officer for EIS Group, said the question is going to become: Where does an Apple Watch or Google Glass fit into the customer’s arrangement with their insurance company?Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct14_Vertafore.mp3 Greg Wright, SVP agency management systems for Vertafore, said today’s modern producer needs to have the right content and solutions at their finger tips, anytime, anywhere, using any device. Best's Review magazine Business Mon, 29 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct14_Vertafore.mp3 noGreg Wright, SVP agency management systems for Vertafore, said today’s modern producer needs to have the right content and solutions at their finger tips, anytime, anywhere, using any device.Best's Review magazineGreg Wright, SVP agency management systems for Vertafore, said today’s modern producer needs to have the right content and solutions at their finger tips, anytime, anywhere, using any device.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_Ace.mp3 David Lupica, Division President, ACE Commercial Risk Services, works with brokers every day who tell him they are looking for ways to improve their transactions and margins on small accounts. Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_Ace.mp3 noDavid Lupica, Division President, ACE Commercial Risk Services, works with brokers every day who tell him they are looking for ways to improve their transactions and margins on small accounts.Best's Review magazineDavid Lupica, Division President, ACE Commercial Risk Services, works with brokers every day who tell him they are looking for ways to improve their transactions and margins on small accounts.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_FreedomSpecialty.mp3 John Merchant, AVP Cyber and Professional Liability, Freedom Specialty Insurance Company said that agents should be aware that most cyber products are much more than just a policy. Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_FreedomSpecialty.mp3 noJohn Merchant, AVP Cyber and Professional Liability, Freedom Specialty Insurance Company said that agents should be aware that most cyber products are much more than just a policy.Best's Review magazineJohn Merchant, AVP Cyber and Professional Liability, Freedom Specialty Insurance Company said that agents should be aware that most cyber products are much more than just a policy.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_IdentityTheft911.mp3 Alex Tsetsenekos, Chief Strategy Officer for IDT911 said that cyber insurance in many ways is traditional insurance, in terms of your first and third party coverages. Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_IdentityTheft911.mp3 noAlex Tsetsenekos, Chief Strategy Officer for IDT911 said that cyber insurance in many ways is traditional insurance, in terms of your first and third party coverages.Best's Review magazineAlex Tsetsenekos, Chief Strategy Officer for IDT911 said that cyber insurance in many ways is traditional insurance, in terms of your first and third party coverages.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_AIGPrograms.mp3 Ethan Allen, Executive for AIG Programs said the company offers products both on admitted and non-admitted paper and in terms of transacting business. Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_AIGPrograms.mp3 noEthan Allen, Executive for AIG Programs said the company offers products both on admitted and non-admitted paper and in terms of transacting business.Best's Review magazineEthan Allen, Executive for AIG Programs said the company offers products both on admitted and non-admitted paper and in terms of transacting business.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_NAPSLO.mp3 NAPSLO Vice President Hank Haldeman said that under his leadership the organization will have a two-pronged approach to legislative advocacy. Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_NAPSLO.mp3 noNAPSLO Vice President Hank Haldeman said that under his leadership the organization will have a two-pronged approach to legislative advocacy.Best's Review magazineNAPSLO Vice President Hank Haldeman said that under his leadership the organization will have a two-pronged approach to legislative advocacy.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_PhiladelphiaInsurance.mp3 Ziad Kubursi, SVP, head of the management and professional liability division for Philadelphia Insurance Companies (PHLY), said the company’s specialty lines unit has always prided itself on being mainly a small- to medium-size enterprise operation. Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_PhiladelphiaInsurance.mp3 noZiad Kubursi, SVP, head of the management and professional liability division for Philadelphia Insurance Companies (PHLY), said the company’s specialty lines unit has always prided itself on being mainly a small- to medium-size enterprise operation.Best's Review magazineZiad Kubursi, SVP, head of the management and professional liability division for Philadelphia Insurance Companies (PHLY), said the company’s specialty lines unit has always prided itself on being mainly a small- to medium-size enterprise operation.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_Scottsdale.mp3 Heather Jordan, Senior Director of Programs for Scottsdale Insurance, said that Programs have become one of the fastest growing segments of commercial insurance Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_Scottsdale.mp3 noHeather Jordan, Senior Director of Programs for Scottsdale Insurance, said that Programs have become one of the fastest growing segments of commercial insuranceBest's Review magazineHeather Jordan, Senior Director of Programs for Scottsdale Insurance, said that Programs have become one of the fastest growing segments of commercial insuranceBusiness http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_WesternHertiage.mp3 Paul Bunce, senior director of personal lines for Western Heritage Insurance, said that from an automation standpoint the industry has done a good job of advancing the use of technology for rating and issuance of personal lines. Best's Review magazine Business Sun, 1 Sep 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept14_WesternHertiage.mp3 noPaul Bunce, senior director of personal lines for Western Heritage Insurance, said that from an automation standpoint the industry has done a good job of advancing the use of technology for rating and issuance of personal lines.Best's Review magazinePaul Bunce, senior director of personal lines for Western Heritage Insurance, said that from an automation standpoint the industry has done a good job of advancing the use of technology for rating and issuance of personal lines.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Pinnacle.mp3 Rob Walling, principal and consulting actuary for Pinnacle Actuarial Resources, explains that actuaries, because of their experience with both the structures of captives and the coverages that are being provided, can offer insights that the captive manager might not have the same perspective on. Best's Review magazine Business Thu, 31 Jul 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Pinnacle.mp3 noRob Walling, principal and consulting actuary for Pinnacle Actuarial Resources, explains that actuaries, because of their experience with both the structures of captives and the coverages that are being provided, can offer insights that the captive manager might not have the same perspective on.Best's Review magazineRob Walling, principal and consulting actuary for Pinnacle Actuarial Resources, explains that actuaries, because of their experience with both the structures of captives and the coverages that are being provided, can offer insights that the captive manager might not have the same perspective on.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Milliman.mp3 David Kennerud, principal and consulting actuary for Milliman, discusses how the Arius system is designed to customize workflow so that you can work the way you want to. Best's Review magazine Business Thu, 31 Jul 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Milliman.mp3 noDavid Kennerud, principal and consulting actuary for Milliman, discusses how the Arius system is designed to customize workflow so that you can work the way you want to.Best's Review magazineDavid Kennerud, principal and consulting actuary for Milliman, discusses how the Arius system is designed to customize workflow so that you can work the way you want to.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Hawaii.mp3 Sanford Saito, captive insurance administrator for Hawaii, explains why 17 new captives were formed in the domicile in 2013 and what makes Hawaii an attractive domicile. Best's Review magazine Business Thu, 31 Jul 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Hawaii.mp3 noSanford Saito, captive insurance administrator for Hawaii, explains why 17 new captives were formed in the domicile in 2013 and what makes Hawaii an attractive domicile.Best's Review magazineSanford Saito, captive insurance administrator for Hawaii, explains why 17 new captives were formed in the domicile in 2013 and what makes Hawaii an attractive domicile.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Delaware.mp3 Steve Kinion, Director of the Delaware Bureau of Captives and Financial Insurance Products, explains how the state is always looking at new innnovations for capties as alternative risk transfere vehicles. Best's Review magazine Business Thu, 31 Jul 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_Delaware.mp3 noSteve Kinion, Director of the Delaware Bureau of Captives and Financial Insurance Products, explains how the state is always looking at new innnovations for capties as alternative risk transfere vehicles.Best's Review magazineSteve Kinion, Director of the Delaware Bureau of Captives and Financial Insurance Products, explains how the state is always looking at new innnovations for capties as alternative risk transfere vehicles.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_IMAC.mp3 Rob Leadbetter, Chairman of the Insurance Managers Association of Cayman, said there are over 5,000 captives globally and Cayman remains the second-largest domicile in the industry. Best's Review magazine Business Thu, 31 Jul 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug14_IMAC.mp3 noRob Leadbetter, Chairman of the Insurance Managers Association of Cayman, said there are over 5,000 captives globally and Cayman remains the second-largest domicile in the industry.Best's Review magazineRob Leadbetter, Chairman of the Insurance Managers Association of Cayman, said there are over 5,000 captives globally and Cayman remains the second-largest domicile in the industry.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14DrivewaySoftware.mp3 Jake Diner, CEO of Driveway Software says the UBI market has forever changed with the introduction of Driveway’s smartphone-deployed, cloud-based UBI Platform. Best's Review magazine Business Wed, 30 Apr 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14DrivewaySoftware.mp3 noJake Diner, CEO of Driveway Software says the UBI market has forever changed with the introduction of Driveway’s smartphone-deployed, cloud-based UBI Platform.Best's Review magazineJake Diner, CEO of Driveway Software says the UBI market has forever changed with the introduction of Driveway’s smartphone-deployed, cloud-based UBI Platform.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14Lexington.mp3 Lexington Insurance President and CEO Jeremy Johnson said industries like energy, construction and transportation have all been improving, and the improved exposure bases within these segments are driving premium growth in the E&S sector. Best's Review magazine Business Wed, 30 Apr 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14Lexington.mp3 noLexington Insurance President and CEO Jeremy Johnson said industries like energy, construction and transportation have all been improving, and the improved exposure bases within these segments are driving premium growth in the E&S sector.Best's Review magazineLexington Insurance President and CEO Jeremy Johnson said industries like energy, construction and transportation have all been improving, and the improved exposure bases within these segments are driving premium growth in the E&S sector.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14NAPSLO.mp3 NAPSLO Executive Director Brady Kelley said retail agents and insurance buyers can rely on wholesalers in their professional and expert approach to finding the right solution for their clients. Best's Review magazine Business Wed, 30 Apr 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14NAPSLO.mp3 noNAPSLO Executive Director Brady Kelley said retail agents and insurance buyers can rely on wholesalers in their professional and expert approach to finding the right solution for their clients.Best's Review magazineNAPSLO Executive Director Brady Kelley said retail agents and insurance buyers can rely on wholesalers in their professional and expert approach to finding the right solution for their clients.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14TokioMarine.mp3 Scott Bayer, senior vice president of Tokio Marine Specialty Insurance Company, says the company differentiates itself by product offering. Best's Review magazine Business Wed, 30 Apr 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14TokioMarine.mp3 noScott Bayer, senior vice president of Tokio Marine Specialty Insurance Company, says the company differentiates itself by product offering.Best's Review magazineScott Bayer, senior vice president of Tokio Marine Specialty Insurance Company, says the company differentiates itself by product offering.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14PinnacleActuarial.mp3 Roosevelt Mosley, Principal and Consulting Actuary for Pinnacle Actuarial Resources Inc., says the ultimate goal with predictive analytics is to better understand the data and the information at hand. Best's Review magazine Business Wed, 30 Apr 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14PinnacleActuarial.mp3 noRoosevelt Mosley, Principal and Consulting Actuary for Pinnacle Actuarial Resources Inc., says the ultimate goal with predictive analytics is to better understand the data and the information at hand.Best's Review magazineRoosevelt Mosley, Principal and Consulting Actuary for Pinnacle Actuarial Resources Inc., says the ultimate goal with predictive analytics is to better understand the data and the information at hand.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14Vertafore.mp3 Bill Reid, VP in Product Management for Vertafore, said that for 30 years the company has been building software so the independent insurance agents can manage their business by easily connecting to the carriers so both sides can grow their business. Best's Review magazine Business Wed, 30 Apr 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14Vertafore.mp3 noBill Reid, VP in Product Management for Vertafore, said that for 30 years the company has been building software so the independent insurance agents can manage their business by easily connecting to the carriers so both sides can grow their business.Best's Review magazineBill Reid, VP in Product Management for Vertafore, said that for 30 years the company has been building software so the independent insurance agents can manage their business by easily connecting to the carriers so both sides can grow their business.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14WesternHeritage.mp3 Dan Bergman, Senior Director for Garage at Western Heritage, says garage business has been a cornerstone for the company for many years. Its focus regarding underwriting and claims helps set the company apart from the competition. Best's Review magazine Business Wed, 30 Apr 2014 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May14WesternHeritage.mp3 noDan Bergman, Senior Director for Garage at Western Heritage, says garage business has been a cornerstone for the company for many years. Its focus regarding underwriting and claims helps set the company apart from the competition.Best's Review magazineDan Bergman, Senior Director for Garage at Western Heritage, says garage business has been a cornerstone for the company for many years. Its focus regarding underwriting and claims helps set the company apart from the competition.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct13Lexington.mp3 Ethan Allen of Lexington Insurance Company, says "with regard to providing insurance, we continue our quest to understand the evolving needs of the segments we serve." Best's Review magazine Business Mon, 30 Sep 2013 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct13Lexington.mp3 noEthan Allen of Lexington Insurance Company, says "with regard to providing insurance, we continue our quest to understand the evolving needs of the segments we serve."Best's Review magazineEthan Allen of Lexington Insurance Company, says "with regard to providing insurance, we continue our quest to understand the evolving needs of the segments we serve."Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct13Philadelphia.mp3 Ziad Kubursi, Senior Vice President and Head of the Management & Professional Liability Division of Philadelphia Insurance Companies, says "we listen to our customers and gauge their responses to better understand their needs." Best's Review magazine Business Mon, 30 Sep 2013 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct13Philadelphia.mp3 noZiad Kubursi, Senior Vice President and Head of the Management & Professional Liability Division of Philadelphia Insurance Companies, says "we listen to our customers and gauge their responses to better understand their needs."Best's Review magazineZiad Kubursi, Senior Vice President and Head of the Management & Professional Liability Division of Philadelphia Insurance Companies, says "we listen to our customers and gauge their responses to better understand their needs."Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct13Freedom.mp3 Joseph Werner of Freedom Specialty said that despite recent Supreme Court decisions that appear favorable for employers, employers still need to be on guard for the possibility of significant employment claims. Best's Review magazine Business Mon, 30 Sep 2013 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct13Freedom.mp3 noJoseph Werner of Freedom Specialty said that despite recent Supreme Court decisions that appear favorable for employers, employers still need to be on guard for the possibility of significant employment claims.Best's Review magazineJoseph Werner of Freedom Specialty said that despite recent Supreme Court decisions that appear favorable for employers, employers still need to be on guard for the possibility of significant employment claims.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May13Lexington.mp3 David Bresnahan and Vince Pugliese of Lexington Insurance discuss what continues to make their company a dominant force in the E&S business. Best's Review magazine Business Fri, 26 Apr 2013 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May13Lexington.mp3 noDavid Bresnahan and Vince Pugliese of Lexington Insurance discuss what continues to make their company a dominant force in the E&S business.Best's Review magazineDavid Bresnahan and Vince Pugliese of Lexington Insurance discuss what continues to make their company a dominant force in the E&S business.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May13Scottsdale.mp3 John Goodloe, senior vice president of brokerage at Scottsdale Insurance Company, explains that leadership is the reason Scottsdale Insurance Company is successful. Best's Review magazine Business Fri, 26 Apr 2013 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May13Scottsdale.mp3 noJohn Goodloe, senior vice president of brokerage at Scottsdale Insurance Company, explains that leadership is the reason Scottsdale Insurance Company is successful.Best's Review magazineJohn Goodloe, senior vice president of brokerage at Scottsdale Insurance Company, explains that leadership is the reason Scottsdale Insurance Company is successful.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May13CenturySurety.mp3 Christopher Timm, president of Century Surety Company, explains the changing environment that impacts insurance transactions. Best's Review magazine Business Fri, 26 Apr 2013 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May13CenturySurety.mp3 noChristopher Timm, president of Century Surety Company, explains the changing environment that impacts insurance transactions.Best's Review magazineChristopher Timm, president of Century Surety Company, explains the changing environment that impacts insurance transactions.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec12StarrMarine.mp3 David French, president of Starr Marine, explains how the full marine line insurer is able to standout in today's competitive marketplace. Best's Review magazine Business Thu, 13 Dec 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec12StarrMarine.mp3 noDavid French, president of Starr Marine, explains how the full marine line insurer is able to standout in today's competitive marketplace.Best's Review magazineDavid French, president of Starr Marine, explains how the full marine line insurer is able to standout in today's competitive marketplace.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Conning.mp3 Conning's Steve Sonlin explains how risk and capital management has always been an important part of insurance companies' operations and Conning understands the importance of that role. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Conning.mp3 noConning's Steve Sonlin explains how risk and capital management has always been an important part of insurance companies' operations and Conning understands the importance of that role.Best's Review magazineConning's Steve Sonlin explains how risk and capital management has always been an important part of insurance companies' operations and Conning understands the importance of that role.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12CTCorporation.mp3 Kim Gilbertson, director of corporate operations for CT Corporation, said the insurance industry continues to be among the largest targets of civil action in the country. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12CTCorporation.mp3 noKim Gilbertson, director of corporate operations for CT Corporation, said the insurance industry continues to be among the largest targets of civil action in the country.Best's Review magazineKim Gilbertson, director of corporate operations for CT Corporation, said the insurance industry continues to be among the largest targets of civil action in the country.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Earnix.mp3 Meryl Golden, general manager for North America operations for Earnix, said companies that adopt price optimization realize substantial financial benefits. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Earnix.mp3 noMeryl Golden, general manager for North America operations for Earnix, said companies that adopt price optimization realize substantial financial benefits.Best's Review magazineMeryl Golden, general manager for North America operations for Earnix, said companies that adopt price optimization realize substantial financial benefits.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12GRNEAM.mp3 Bob Emery of GR-NEAM explains how the CARA® toolset is GR-NEAM's proprietary capital and risk analytic platform, and is an integral component of the investment technology solutions. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12GRNEAM.mp3 noBob Emery of GR-NEAM explains how the CARA® toolset is GR-NEAM's proprietary capital and risk analytic platform, and is an integral component of the investment technology solutions.Best's Review magazineBob Emery of GR-NEAM explains how the CARA® toolset is GR-NEAM's proprietary capital and risk analytic platform, and is an integral component of the investment technology solutions.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Ironshore.mp3 Kurtis Suhs, vice president at Ironshore Insurance Services®, said privacy and network security coverage is changing all the time as new data security threats, litigation and privacy regulations evolve. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Ironshore.mp3 noKurtis Suhs, vice president at Ironshore Insurance Services®, said privacy and network security coverage is changing all the time as new data security threats, litigation and privacy regulations evolve.Best's Review magazineKurtis Suhs, vice president at Ironshore Insurance Services®, said privacy and network security coverage is changing all the time as new data security threats, litigation and privacy regulations evolve.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12ISO.mp3 Robert Curry, assistant vice president and actuary at ISO, discusses how advanced analytics play a role in homeowners underwriting and ratings. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12ISO.mp3 noRobert Curry, assistant vice president and actuary at ISO, discusses how advanced analytics play a role in homeowners underwriting and ratings.Best's Review magazineRobert Curry, assistant vice president and actuary at ISO, discusses how advanced analytics play a role in homeowners underwriting and ratings.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12MSB.mp3 MSB Vice President Jerry Fox explores the biggest challenges the independent agency market faces in writing homeowners business and how his company is addressing those needs. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12MSB.mp3 noMSB Vice President Jerry Fox explores the biggest challenges the independent agency market faces in writing homeowners business and how his company is addressing those needs.Best's Review magazineMSB Vice President Jerry Fox explores the biggest challenges the independent agency market faces in writing homeowners business and how his company is addressing those needs.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12se2.mp3 Eric Rea, president of se2, explains why insurers are looking more toward the annuity market these days and how technology can help capture that market. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12se2.mp3 noEric Rea, president of se2, explains why insurers are looking more toward the annuity market these days and how technology can help capture that market.Best's Review magazineEric Rea, president of se2, explains why insurers are looking more toward the annuity market these days and how technology can help capture that market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12UltimateRiskSolutions.mp3 Tom Burns, managing director for North America for Ultimate Risk Solutions, explains why dynamic financial analysis technology is important to insurers. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12UltimateRiskSolutions.mp3 noTom Burns, managing director for North America for Ultimate Risk Solutions, explains why dynamic financial analysis technology is important to insurers.Best's Review magazineTom Burns, managing director for North America for Ultimate Risk Solutions, explains why dynamic financial analysis technology is important to insurers.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Vertafore.mp3 Bruce Winterburn, vice president of industry relations for Vertafore, said agencies have to rethink their way of doing business and explains how his company can help do so. Best's Review magazine Business Thu, 20 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct12Vertafore.mp3 noBruce Winterburn, vice president of industry relations for Vertafore, said agencies have to rethink their way of doing business and explains how his company can help do so.Best's Review magazineBruce Winterburn, vice president of industry relations for Vertafore, said agencies have to rethink their way of doing business and explains how his company can help do so.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept12LexingtonWillisProgramn.mp3 Ethan Allen, senior vice president and program division executive for Lexington Insurance and David Hampson, president and CEO of Willis Program, discuss the program market. Best's Review magazine Business Sat, 01 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept12LexingtonWillisProgramn.mp3 noEthan Allen, senior vice president and program division executive for Lexington Insurance and David Hampson, president and CEO of Willis Program, discuss the program market.Best's Review magazineEthan Allen, senior vice president and program division executive for Lexington Insurance and David Hampson, president and CEO of Willis Program, discuss the program market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept12Freedom.mp3 John Merchant of Freedom Specialty Insurance said that for anyone in business, security is a top priority. The data that companies hold should be recognized as an extremely valuable asset. Best's Review magazine Business Sat, 01 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept12Freedom.mp3 noJohn Merchant of Freedom Specialty Insurance said that for anyone in business, security is a top priority. The data that companies hold should be recognized as an extremely valuable asset.Best's Review magazineJohn Merchant of Freedom Specialty Insurance said that for anyone in business, security is a top priority. The data that companies hold should be recognized as an extremely valuable asset.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept12Philadelphia.mp3 Tom Herendeen of Philadelphia Insurance said that today's business environment is more challenging and changes faster than ever when it comes to matching up risks with the right products. Best's Review magazine Business Sat, 01 Sep 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Sept12Philadelphia.mp3 noTom Herendeen of Philadelphia Insurance said that today's business environment is more challenging and changes faster than ever when it comes to matching up risks with the right products.Best's Review magazineTom Herendeen of Philadelphia Insurance said that today's business environment is more challenging and changes faster than ever when it comes to matching up risks with the right products.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug12Pinnacle.mp3 Rob Walling of Pinnacle Actuarial Resources explains the important role the actuary plays for the captive. Best's Review magazine Business Wed, 1 Aug 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug12Pinnacle.mp3 noRob Walling of Pinnacle Actuarial Resources explains the important role the actuary plays for the captive.Best's Review magazineRob Walling of Pinnacle Actuarial Resources explains the important role the actuary plays for the captive.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug12Milliman.mp3 Paul Struzzieri of Milliman explains that actuaries play an important role in the formation of a captive. Best's Review magazine Business Wed, 1 Aug 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug12Milliman.mp3 noPaul Struzzieri of Milliman explains that actuaries play an important role in the formation of a captive.Best's Review magazinePaul Struzzieri of Milliman explains that actuaries play an important role in the formation of a captive.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12ArchInsurance.mp3 John Edack, senior executive vice president and chief regional officer for Arch Insurance, says Arch is a financially strong company that provides a full range of products on a specialty basis. Best's Review magazine Business Wed, 25 Apr 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12ArchInsurance.mp3 noJohn Edack, senior executive vice president and chief regional officer for Arch Insurance, says Arch is a financially strong company that provides a full range of products on a specialty basis.Best's Review magazineJohn Edack, senior executive vice president and chief regional officer for Arch Insurance, says Arch is a financially strong company that provides a full range of products on a specialty basis.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12Lexington.mp3 A quartet of executives discuss what distinguishes Lexington Insurance in the Excess & Surplus Market. Best's Review magazine Business Wed, 25 Apr 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12Lexington.mp3 noA quartet of executives discuss what distinguishes Lexington Insurance in the Excess & Surplus Market.Best's Review magazineA quartet of executives discuss what distinguishes Lexington Insurance in the Excess & Surplus Market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12WesternHeritage.mp3 Anthony Washington and Stan Lam of Western Heritage explain why general agents who want to succeed will want to partner with Western Heritage. Best's Review magazine Business Wed, 25 Apr 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12WesternHeritage.mp3 noAnthony Washington and Stan Lam of Western Heritage explain why general agents who want to succeed will want to partner with Western Heritage.Best's Review magazineAnthony Washington and Stan Lam of Western Heritage explain why general agents who want to succeed will want to partner with Western Heritage.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12AAMGA.mp3 Wayne Forest, president of the American Association of Managing General Agents, says that when a hard market comes the first thing you need to do is go back in to your book of business and get rid of the accounts that cost you money. Best's Review magazine Business Wed, 25 Apr 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12AAMGA.mp3 noWayne Forest, president of the American Association of Managing General Agents, says that when a hard market comes the first thing you need to do is go back in to your book of business and get rid of the accounts that cost you money.Best's Review magazineWayne Forest, president of the American Association of Managing General Agents, says that when a hard market comes the first thing you need to do is go back in to your book of business and get rid of the accounts that cost you money.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12Admiral.mp3 Jim Carey, president and CEO of Admiral Insurance Company says in the E&S world, chaos equals opportunity. Best's Review magazine Business Wed, 25 Apr 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May12Admiral.mp3 noJim Carey, president and CEO of Admiral Insurance Company says in the E&S world, chaos equals opportunity.Best's Review magazineJim Carey, president and CEO of Admiral Insurance Company says in the E&S world, chaos equals opportunity.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12AnitaBourkeTheInstitutes.mp3 Anita Bourke, executive vice president at The Institutes, explains why professional development is the key to success. Best's Review magazine Business Thu, 01 Mar 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12AnitaBourkeTheInstitutes.mp3 noAnita Bourke, executive vice president at The Institutes, explains why professional development is the key to success.Best's Review magazineAnita Bourke, executive vice president at The Institutes, explains why professional development is the key to success.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12JamesMassieloSIAA.mp3 James Massielo, chairman of the Strategic Insurance Agency Alliance, says that SIAA is constantly evolving and always looking to improve upon what they say they already do better than anyone. Best's Review magazine Business Thu, 01 Mar 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12JamesMassieloSIAA.mp3 noJames Massielo, chairman of the Strategic Insurance Agency Alliance, says that SIAA is constantly evolving and always looking to improve upon what they say they already do better than anyone.Best's Review magazineJames Massielo, chairman of the Strategic Insurance Agency Alliance, says that SIAA is constantly evolving and always looking to improve upon what they say they already do better than anyone.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12SteveMcElhineyCPCU.mp3 Steve McElhiney, the new president and chairman of the CPCU Society, says younger CPCUs are looking for virtual interaction opportunities and the efforts of The Institutes will greatly enhance what they have done to date. Best's Review magazine Business Thu, 01 Mar 2012 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar12SteveMcElhineyCPCU.mp3 noSteve McElhiney, the new president and chairman of the CPCU Society, says younger CPCUs are looking for virtual interaction opportunities and the efforts of The Institutes will greatly enhance what they have done to date.Best's Review magazineSteve McElhiney, the new president and chairman of the CPCU Society, says younger CPCUs are looking for virtual interaction opportunities and the efforts of The Institutes will greatly enhance what they have done to date.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11LibertyInternationalUnderwriters.mp3 Don Harrell, senior vice president for Marine at Liberty International Underwriters, discusses the main issues impacting the marine market. Best's Review magazine Business Mon, 21 Nov 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11LibertyInternationalUnderwriters.mp3 noDon Harrell, senior vice president for Marine at Liberty International Underwriters, discusses the main issues impacting the marine market.Best's Review magazineDon Harrell, senior vice president for Marine at Liberty International Underwriters, discusses the main issues impacting the marine market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11TheHartford.mp3 Joe Corey, vice president of Hartford's Marine and Technology and Life Science Practices, and Beth Bronger-Jones, director of marine underwriting for Hartford, discuss the growing logistics industry and the ensuing coverage issues. Best's Review magazine Business Mon, 21 Nov 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec11TheHartford.mp3 noJoe Corey, vice president of Hartford's Marine and Technology and Life Science Practices, and Beth Bronger-Jones, director of marine underwriting for Hartford, discuss the growing logistics industry and the ensuing coverage issues.Best's Review magazineJoe Corey, vice president of Hartford's Marine and Technology and Life Science Practices, and Beth Bronger-Jones, director of marine underwriting for Hartford, discuss the growing logistics industry and the ensuing coverage issues.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11Conning.mp3 Sherri Manetta, head of operations for risk and capital solutions at Conning, explains the critical element of understanding risk is having a good financial modeling process. Best's Review magazine Business Tue, 27 Sep 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11Conning.mp3 noSherri Manetta, head of operations for risk and capital solutions at Conning, explains the critical element of understanding risk is having a good financial modeling process.Best's Review magazineSherri Manetta, head of operations for risk and capital solutions at Conning, explains the critical element of understanding risk is having a good financial modeling process.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11Cutwater.mp3 David Wilson and Alexander Ng explain Cutwater Asset Management's dynamic financial analysis tool called the risk analysis manager. Best's Review magazine Business Tue, 27 Sep 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11Cutwater.mp3 noDavid Wilson and Alexander Ng explain Cutwater Asset Management's dynamic financial analysis tool called the risk analysis manager.Best's Review magazineDavid Wilson and Alexander Ng explain Cutwater Asset Management's dynamic financial analysis tool called the risk analysis manager.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11MSB.mp3 Aaron Mayfield, director of MSB Commerical Solutions explains how organic growth is very hard to come by, so understanding and managing the book of business of a company has become increasingly important. Best's Review magazine Business Tue, 27 Sep 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11MSB.mp3 noAaron Mayfield, director of MSB Commerical Solutions explains how organic growth is very hard to come by, so understanding and managing the book of business of a company has become increasingly important.Best's Review magazineAaron Mayfield, director of MSB Commerical Solutions explains how organic growth is very hard to come by, so understanding and managing the book of business of a company has become increasingly important.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11ISO.mp3 Kevin Thompson, senior vice president of insurance services for ISO, explains how the models they produce are extremely flexible and customizable, and the information can be delivered in a number of different levels of detail. Best's Review magazine Business Tue, 27 Sep 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11ISO.mp3 noKevin Thompson, senior vice president of insurance services for ISO, explains how the models they produce are extremely flexible and customizable, and the information can be delivered in a number of different levels of detail.Best's Review magazineKevin Thompson, senior vice president of insurance services for ISO, explains how the models they produce are extremely flexible and customizable, and the information can be delivered in a number of different levels of detail.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11Vertafore.mp3 Sharath Dorbala, senior vice president of product management and strategy at Vertafore, explains how his company is focusing on improving efficiency across the distribution channels-- not just in the silos. Best's Review magazine Business Tue, 27 Sep 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct11Vertafore.mp3 noSharath Dorbala, senior vice president of product management and strategy at Vertafore, explains how his company is focusing on improving efficiency across the distribution channels-- not just in the silos.Best's Review magazineSharath Dorbala, senior vice president of product management and strategy at Vertafore, explains how his company is focusing on improving efficiency across the distribution channels-- not just in the silos.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11BrownBrothers.mp3 Joseph LoPorto, Vice President/Insurance Asset Management at Brown Brothers Harriman, discusses current views on managing investment portfolios for captive insurance companies. Best's Review magazine Business Mon, 25 Jul 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11BrownBrothers.mp3 noJoseph LoPorto, Vice President/Insurance Asset Management at Brown Brothers Harriman, discusses current views on managing investment portfolios for captive insurance companies.Best's Review magazineJoseph LoPorto, Vice President/Insurance Asset Management at Brown Brothers Harriman, discusses current views on managing investment portfolios for captive insurance companies.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11Lexington.mp3 Bill Whitehead, Vice President, Alternative Risk Transfer/Captives, Lexington Insurance Co. talks about choosing a captive business partner. Best's Review magazine Business Mon, 25 Jul 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11Lexington.mp3 noBill Whitehead, Vice President, Alternative Risk Transfer/Captives, Lexington Insurance Co. talks about choosing a captive business partner.Best's Review magazineBill Whitehead, Vice President, Alternative Risk Transfer/Captives, Lexington Insurance Co. talks about choosing a captive business partner.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11Milliman.mp3 Chris Kogut and Joel Chansky, both principals at Milliman, explain that for captives, domicile considerations are complex, in part because there are so many to choose from, but the basic underlying actuarial principles are the same regardless of the domicile. Best's Review magazine Business Mon, 25 Jul 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11Milliman.mp3 noChris Kogut and Joel Chansky, both principals at Milliman, explain that for captives, domicile considerations are complex, in part because there are so many to choose from, but the basic underlying actuarial principles are the same regardless of the domicile.Best's Review magazineChris Kogut and Joel Chansky, both principals at Milliman, explain that for captives, domicile considerations are complex, in part because there are so many to choose from, but the basic underlying actuarial principles are the same regardless of the domicile.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11Pinnacle.mp3 Joe Herbers, Managing Principal at Pinnacle Actuarial Resources, explains the critical questions that audit committee members of the Board of Directors should ask their actuary. Best's Review magazine Business Mon, 25 Jul 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Aug11Pinnacle.mp3 noJoe Herbers, Managing Principal at Pinnacle Actuarial Resources, explains the critical questions that audit committee members of the Board of Directors should ask their actuary.Best's Review magazineJoe Herbers, Managing Principal at Pinnacle Actuarial Resources, explains the critical questions that audit committee members of the Board of Directors should ask their actuary.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11YorkPrograms.mp3 Mark Kissick, president of York Programs explains why the company is the largest third-party administrator in the program marketplace. Best's Review magazine Business Fri, 29 Apr 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11YorkPrograms.mp3 noMark Kissick, president of York Programs explains why the company is the largest third-party administrator in the program marketplace.Best's Review magazineMark Kissick, president of York Programs explains why the company is the largest third-party administrator in the program marketplace.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Peachtree.mp3 Liz White, president of Peachtree Special Risk Brokers, discusses the importance of relationships in the excess & surplus market. Best's Review magazine Business Fri, 29 Apr 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Peachtree.mp3 noLiz White, president of Peachtree Special Risk Brokers, discusses the importance of relationships in the excess & surplus market.Best's Review magazineLiz White, president of Peachtree Special Risk Brokers, discusses the importance of relationships in the excess & surplus market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11LibertyInternational.mp3 Michael J. Carr, senior vice president, Liberty International Underwriters discusses the most pressing issues facing brokers placing high-risk property and how LIU helps them with those problems. Best's Review magazine Business Fri, 29 Apr 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11LibertyInternational.mp3 noMichael J. Carr, senior vice president, Liberty International Underwriters discusses the most pressing issues facing brokers placing high-risk property and how LIU helps them with those problems.Best's Review magazineMichael J. Carr, senior vice president, Liberty International Underwriters discusses the most pressing issues facing brokers placing high-risk property and how LIU helps them with those problems.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Lexington.mp3 Matthew Power, vice president of Lexington Insurance Co., discusses how by the company has remained a dominant E&S insurer. Best's Review magazine Business Fri, 29 Apr 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Lexington.mp3 noMatthew Power, vice president of Lexington Insurance Co., discusses how by the company has remained a dominant E&S insurer.Best's Review magazineMatthew Power, vice president of Lexington Insurance Co., discusses how by the company has remained a dominant E&S insurer.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Admiral.mp3 Jim Cary, president and CEO of Admiral Insurance Co., discusses how the company continues to look for new ways to access the E&S market. Best's Review magazine Business Fri, 29 Apr 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Admiral.mp3 noJim Cary, president and CEO of Admiral Insurance Co., discusses how the company continues to look for new ways to access the E&S market.Best's Review magazineJim Cary, president and CEO of Admiral Insurance Co., discusses how the company continues to look for new ways to access the E&S market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Ryan.mp3 Suzanne Brandt, managing director of Ryan Specialty Group, explains the importance of diversification in the excess & surplus market. Best's Review magazine Business Fri, 29 Apr 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Ryan.mp3 noSuzanne Brandt, managing director of Ryan Specialty Group, explains the importance of diversification in the excess & surplus market.Best's Review magazineSuzanne Brandt, managing director of Ryan Specialty Group, explains the importance of diversification in the excess & surplus market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Amwins.mp3 James Drinkwater, president of Amwins, discusses the effects of balance sheets after recent catastrophic events. Best's Review magazine Business Fri, 29 Apr 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01May11Amwins.mp3 noJames Drinkwater, president of Amwins, discusses the effects of balance sheets after recent catastrophic events.Best's Review magazineJames Drinkwater, president of Amwins, discusses the effects of balance sheets after recent catastrophic events.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11AmericanCollege.mp3 Arthur Tacchino, J.D., assistant professor of health insurance at The American College, discusses a comprehensive new designation designed to bring agents and brokers up to speed with the constant changes taking place under federal healthcare reform. Best's Review magazine Business Wed, 23 Feb 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11AmericanCollege.mp3 noArthur Tacchino, J.D., assistant professor of health insurance at The American College, discusses a comprehensive new designation designed to bring agents and brokers up to speed with the constant changes taking place under federal healthcare reform.Best's Review magazineArthur Tacchino, J.D., assistant professor of health insurance at The American College, discusses a comprehensive new designation designed to bring agents and brokers up to speed with the constant changes taking place under federal healthcare reform.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11SIAA.mp3 James Masiello, chairman of the Strategic Insurance Agency Alliance, discusses the benefits of being an SIAA member. Best's Review magazine Business Wed, 23 Feb 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11SIAA.mp3 noJames Masiello, chairman of the Strategic Insurance Agency Alliance, discusses the benefits of being an SIAA member.Best's Review magazineJames Masiello, chairman of the Strategic Insurance Agency Alliance, discusses the benefits of being an SIAA member.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11CPCU.mp3 Warren Farrar, president and chairman of the Chartered Property Casualty Underwriters Society, explains how The Society is there to help its 25,000 members achieve success in the insurance industry Best's Review magazine Business Wed, 23 Feb 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11CPCU.mp3 noWarren Farrar, president and chairman of the Chartered Property Casualty Underwriters Society, explains how The Society is there to help its 25,000 members achieve success in the insurance industryBest's Review magazineWarren Farrar, president and chairman of the Chartered Property Casualty Underwriters Society, explains how The Society is there to help its 25,000 members achieve success in the insurance industryBusiness http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11TheInstitutes.mp3 Anita Bourke, executive vice president at The Institutes, explains why professional development is the key to success. Best's Review magazine Business Wed, 23 Feb 2011 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Mar11TheInstitutes.mp3 noAnita Bourke, executive vice president at The Institutes, explains why professional development is the key to success.Best's Review magazineAnita Bourke, executive vice president at The Institutes, explains why professional development is the key to success.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec10DiversifiedInsurance.mp3 Gary Marshall, a senior vice president with Diversified Insurance Facilities discusses the company's dealer open lot insurance programs Best's Review magazine Business Tue, 30 Nov 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Dec10DiversifiedInsurance.mp3 noGary Marshall, a senior vice president with Diversified Insurance Facilities discusses the company's dealer open lot insurance programsBest's Review magazineGary Marshall, a senior vice president with Diversified Insurance Facilities discusses the company's dealer open lot insurance programsBusiness http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10BrainShark.mp3 Joe Gustafson, founder and CEO of Brainshark, talks about how his company helps insurance professionals communicate faster and more effectively to increase business results. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10BrainShark.mp3 noJoe Gustafson, founder and CEO of Brainshark, talks about how his company helps insurance professionals communicate faster and more effectively to increase business results.Best's Review magazineJoe Gustafson, founder and CEO of Brainshark, talks about how his company helps insurance professionals communicate faster and more effectively to increase business results.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10EXL.mp3 Bill Bloom, vice president of global client services for EXL, explains how the company is committed to the industry for the long haul in business process outsourcing, and one need not look any further than its client base to see proof of that. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10EXL.mp3 noBill Bloom, vice president of global client services for EXL, explains how the company is committed to the industry for the long haul in business process outsourcing, and one need not look any further than its client base to see proof of that.Best's Review magazineBill Bloom, vice president of global client services for EXL, explains how the company is committed to the industry for the long haul in business process outsourcing, and one need not look any further than its client base to see proof of that.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10FirstBest.mp3 Meira Primes, vice president of marketing at FirstBest Systems, explains how the company delivers insurance software solutions that help commercial- and specialty-lines carriers drive premium growth, scale their business and achieve high service levels with agents. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10FirstBest.mp3 noMeira Primes, vice president of marketing at FirstBest Systems, explains how the company delivers insurance software solutions that help commercial- and specialty-lines carriers drive premium growth, scale their business and achieve high service levels with agents.Best's Review magazineMeira Primes, vice president of marketing at FirstBest Systems, explains how the company delivers insurance software solutions that help commercial- and specialty-lines carriers drive premium growth, scale their business and achieve high service levels with agents.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10FlagstoneRe.mp3 Flagstone Re’s Chief Actuary David Flitman explains how one of the company's founding principles was instituting a fully integrated workflow model where submissions, modeling, and pricing analysis are all commonly shared and stored in its MOSAIC expert system. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10FlagstoneRe.mp3 noFlagstone Re’s Chief Actuary David Flitman explains how one of the company's founding principles was instituting a fully integrated workflow model where submissions, modeling, and pricing analysis are all commonly shared and stored in its MOSAIC expert system.Best's Review magazineFlagstone Re’s Chief Actuary David Flitman explains how one of the company's founding principles was instituting a fully integrated workflow model where submissions, modeling, and pricing analysis are all commonly shared and stored in its MOSAIC expert system.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10InsurBanc.mp3 Mary Grazen of InsurBanc explains how the company has developed financial products and services that respond to the needs of agents and brokers. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10InsurBanc.mp3 noMary Grazen of InsurBanc explains how the company has developed financial products and services that respond to the needs of agents and brokers.Best's Review magazineMary Grazen of InsurBanc explains how the company has developed financial products and services that respond to the needs of agents and brokers.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10Ironshore.mp3 Kurtis Suhs, assistant vice president at Ironshore Insurance Services, talks about how privacy and network security coverage provides solutions to protect non public personal and confidential corporate information. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10Ironshore.mp3 noKurtis Suhs, assistant vice president at Ironshore Insurance Services, talks about how privacy and network security coverage provides solutions to protect non public personal and confidential corporate information.Best's Review magazineKurtis Suhs, assistant vice president at Ironshore Insurance Services, talks about how privacy and network security coverage provides solutions to protect non public personal and confidential corporate information.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10ISO_01.mp3 Stephen Clarke and Jeff DeTurris of ISO discuss how the company is a leading provider of statistical, actuarial underwriting and claims data for the property for the property/casualty sector. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10ISO_01.mp3 noStephen Clarke and Jeff DeTurris of ISO discuss how the company is a leading provider of statistical, actuarial underwriting and claims data for the property for the property/casualty sector.Best's Review magazineStephen Clarke and Jeff DeTurris of ISO discuss how the company is a leading provider of statistical, actuarial underwriting and claims data for the property for the property/casualty sector.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10ISO_02.mp3 John Cantwell and Howard Waldrop of ISO explain how data prefill at the point of quote provides better service, lower operational expense, and improved premium accuracy. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10ISO_02.mp3 noJohn Cantwell and Howard Waldrop of ISO explain how data prefill at the point of quote provides better service, lower operational expense, and improved premium accuracy.Best's Review magazineJohn Cantwell and Howard Waldrop of ISO explain how data prefill at the point of quote provides better service, lower operational expense, and improved premium accuracy.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10MSB.mp3 Steven Brewer, vice president of strategic initiatives for Marshall & Swift/Boeckh, discusses how the company offers a full service of turnkey solutions driven by a value creation roadmap. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10MSB.mp3 noSteven Brewer, vice president of strategic initiatives for Marshall & Swift/Boeckh, discusses how the company offers a full service of turnkey solutions driven by a value creation roadmap.Best's Review magazineSteven Brewer, vice president of strategic initiatives for Marshall & Swift/Boeckh, discusses how the company offers a full service of turnkey solutions driven by a value creation roadmap.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10Quadrant.mp3 John Felton, executive vice president for business development for Quadrant, says the company is the foremost provider of the best enterprise-wide insurance solutions for property and casualty insurance. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10Quadrant.mp3 noJohn Felton, executive vice president for business development for Quadrant, says the company is the foremost provider of the best enterprise-wide insurance solutions for property and casualty insurance.Best's Review magazineJohn Felton, executive vice president for business development for Quadrant, says the company is the foremost provider of the best enterprise-wide insurance solutions for property and casualty insurance.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10Vertafore.mp3 Steven Finch, vice president of Enterprise Market Solutions at Vertafore, says the company's WorkSmart provides unprecedented insight, reduces process steps and ensures maximum efficiency through streamlined workload management. Best's Review magazine Business Wed, 29 Sep 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/01Oct10Vertafore.mp3 noSteven Finch, vice president of Enterprise Market Solutions at Vertafore, says the company's WorkSmart provides unprecedented insight, reduces process steps and ensures maximum efficiency through streamlined workload management.Best's Review magazineSteven Finch, vice president of Enterprise Market Solutions at Vertafore, says the company's WorkSmart provides unprecedented insight, reduces process steps and ensures maximum efficiency through streamlined workload management.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Hawaii.mp3 George Sumner, captive insurance administrator for Hawaii, on what the state is doing to make the domicile attractive to captives. Best's Review magazine Business Wed, 28 Jul 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Hawaii.mp3 noGeorge Sumner, captive insurance administrator for Hawaii, on what the state is doing to make the domicile attractive to captives.Best's Review magazineGeorge Sumner, captive insurance administrator for Hawaii, on what the state is doing to make the domicile attractive to captives.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Pinnacle.mp3 Joseph A. Herbers, managing principal for Pinnacle Actuarial Resources, discusses how actuaries are critical in predicting reserves. Best's Review magazine Business Wed, 28 Jul 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Pinnacle.mp3 noJoseph A. Herbers, managing principal for Pinnacle Actuarial Resources, discusses how actuaries are critical in predicting reserves.Best's Review magazineJoseph A. Herbers, managing principal for Pinnacle Actuarial Resources, discusses how actuaries are critical in predicting reserves.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Sparta.mp3 Brian First, executive vice president and chief marketing officer for Sparta Insurance, on how the company is built around meeting the unique needs of commercial specialty and captive programs. Best's Review magazine Business Wed, 28 Jul 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Sparta.mp3 noBrian First, executive vice president and chief marketing officer for Sparta Insurance, on how the company is built around meeting the unique needs of commercial specialty and captive programs.Best's Review magazineBrian First, executive vice president and chief marketing officer for Sparta Insurance, on how the company is built around meeting the unique needs of commercial specialty and captive programs.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/HSBC.mp3 Jared Smith, head of payments and cash management and Gord Scharf, head of product management payments and cash management for HSBC Bermuda, on the value of having payment and cash management expertise in the Bermuda marketplace. Best's Review magazine Business Wed, 28 Jul 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/HSBC.mp3 noJared Smith, head of payments and cash management and Gord Scharf, head of product management payments and cash management for HSBC Bermuda, on the value of having payment and cash management expertise in the Bermuda marketplace.Best's Review magazineJared Smith, head of payments and cash management and Gord Scharf, head of product management payments and cash management for HSBC Bermuda, on the value of having payment and cash management expertise in the Bermuda marketplace.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/BBH.mp3 Cameron Laird, senior vice president and head of insurance asset management at Brown Brothers Harriman, who discusses the investments of particular need for captive clients. Best's Review magazine Business Wed, 28 Jul 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/BBH.mp3 noCameron Laird, senior vice president and head of insurance asset management at Brown Brothers Harriman, who discusses the investments of particular need for captive clients.Best's Review magazineCameron Laird, senior vice president and head of insurance asset management at Brown Brothers Harriman, who discusses the investments of particular need for captive clients.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Uniter.mp3 Sanford Elsass, president and CEO of UniTer, discusses how the company forms and manages risk retention groups that provide general and professional liability insurance in the medical industry. Best's Review magazine Business Wed, 28 Jul 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Uniter.mp3 noSanford Elsass, president and CEO of UniTer, discusses how the company forms and manages risk retention groups that provide general and professional liability insurance in the medical industry.Best's Review magazineSanford Elsass, president and CEO of UniTer, discusses how the company forms and manages risk retention groups that provide general and professional liability insurance in the medical industry.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/HMInsurance.mp3 HM Insurance COO Mike Sullivan discusses what makes the company a leader in the stop loss industry. Best's Review magazine Business Wed, 30 Jun 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/HMInsurance.mp3 noHM Insurance COO Mike Sullivan discusses what makes the company a leader in the stop loss industry.Best's Review magazineHM Insurance COO Mike Sullivan discusses what makes the company a leader in the stop loss industry.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/AICPCU.mp3 Anita Bourke, executive vice president AICPCU, discusses how professional development is the silver lining in a cloudy economy. Best's Review magazine Business Tue, 23 Feb 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/AICPCU.mp3 noAnita Bourke, executive vice president AICPCU, discusses how professional development is the silver lining in a cloudy economy.Best's Review magazineAnita Bourke, executive vice president AICPCU, discusses how professional development is the silver lining in a cloudy economy.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU.mp3 Douglas Holtz, president of the Chartered Property Casualty Underwriters Society, on the value membership in CPCU Society brings in difficult economic times. Best's Review magazine Business Tue, 23 Feb 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU.mp3 noDouglas Holtz, president of the Chartered Property Casualty Underwriters Society, on the value membership in CPCU Society brings in difficult economic times.Best's Review magazineDouglas Holtz, president of the Chartered Property Casualty Underwriters Society, on the value membership in CPCU Society brings in difficult economic times.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/SIAA.mp3 James Masiello, chairman of The Strategic Insurance Agency Alliance, on what sets SIAA apart from other networks. Best's Review magazine Business Tue, 23 Feb 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/SIAA.mp3 noJames Masiello, chairman of The Strategic Insurance Agency Alliance, on what sets SIAA apart from other networks.Best's Review magazineJames Masiello, chairman of The Strategic Insurance Agency Alliance, on what sets SIAA apart from other networks.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/AmericanCollege.mp3 Professor Mary Quist-Newins, of The American College, on the school's new course called Marketing Financial Services to Women. Best's Review magazine Business Tue, 23 Feb 2010 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/AmericanCollege.mp3 noProfessor Mary Quist-Newins, of The American College, on the school's new course called Marketing Financial Services to Women.Best's Review magazineProfessor Mary Quist-Newins, of The American College, on the school's new course called Marketing Financial Services to Women.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Jonathon_Kost.mp3 MSB's Jonathon Kost discusses leveraging technology and data to help property insurers and vendors improve the claims process. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Jonathon_Kost.mp3 noMSB's Jonathon Kost discusses leveraging technology and data to help property insurers and vendors improve the claims process.Best's Review magazineMSB's Jonathon Kost discusses leveraging technology and data to help property insurers and vendors improve the claims process.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Kevin_Thompson.mp3 ISO's Kevin Thompson discusses how 21st century technology is changing both underwriting and claims. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Kevin_Thompson.mp3 noISO's Kevin Thompson discusses how 21st century technology is changing both underwriting and claims.Best's Review magazineISO's Kevin Thompson discusses how 21st century technology is changing both underwriting and claims.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Bruce_Davis.mp3 AQS' Bruce Davis discusses the varying appetites within the policy administration market. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Bruce_Davis.mp3 noAQS' Bruce Davis discusses the varying appetites within the policy administration market.Best's Review magazineAQS' Bruce Davis discusses the varying appetites within the policy administration market.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Michael_Macauley.mp3 Quadrant's Michael Macauley discusses the company's MapPro analysis tool, and how it delivers an unsurpassed suite of both historic and predictive metrics for auto and home insurers. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Michael_Macauley.mp3 noQuadrant's Michael Macauley discusses the company's MapPro analysis tool, and how it delivers an unsurpassed suite of both historic and predictive metrics for auto and home insurers.Best's Review magazineQuadrant's Michael Macauley discusses the company's MapPro analysis tool, and how it delivers an unsurpassed suite of both historic and predictive metrics for auto and home insurers.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Lindsay_Moran.mp3 Lindsay Moran discusses how 3M Privacy Filters for computers and cell phones allow clients to keep things to themselves. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Lindsay_Moran.mp3 noLindsay Moran discusses how 3M Privacy Filters for computers and cell phones allow clients to keep things to themselves.Best's Review magazineLindsay Moran discusses how 3M Privacy Filters for computers and cell phones allow clients to keep things to themselves.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Yogendra_Goyal.mp3 EXL's Yogendra Goyal discusses how the global economy is accentuating a shift in intellectual and human resources and unleashing the power of business process outsourcing more than ever. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Yogendra_Goyal.mp3 noEXL's Yogendra Goyal discusses how the global economy is accentuating a shift in intellectual and human resources and unleashing the power of business process outsourcing more than ever.Best's Review magazineEXL's Yogendra Goyal discusses how the global economy is accentuating a shift in intellectual and human resources and unleashing the power of business process outsourcing more than ever.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Dave_Acker.mp3 Vertafore's Dave Acker explains how the company's products are making the insurance industry more efficient. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Dave_Acker.mp3 noVertafore's Dave Acker explains how the company's products are making the insurance industry more efficient.Best's Review magazineVertafore's Dave Acker explains how the company's products are making the insurance industry more efficient.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/FirstBest.mp3 FirstBest Systems' John Belizaire, Julian Pelenur, and Joe Pilkerton explain how their software fills a collaborative gap in underwriting and streamlines the process. Best's Review magazine Business Mon, 28 Sep 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/FirstBest.mp3 noFirstBest Systems' John Belizaire, Julian Pelenur, and Joe Pilkerton explain how their software fills a collaborative gap in underwriting and streamlines the process.Best's Review magazineFirstBest Systems' John Belizaire, Julian Pelenur, and Joe Pilkerton explain how their software fills a collaborative gap in underwriting and streamlines the process.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Brian_First.mp3 Brian First, executive vice president and chief marketing officer at SPARTA Insurance Holdings Inc., says market turmoil is pushing ART to the forefront, and that the unbundled approach makes the most sense because it gives clients more control. Best's Review magazine Business Fri, 24 Jul 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Brian_First.mp3 noBrian First, executive vice president and chief marketing officer at SPARTA Insurance Holdings Inc., says market turmoil is pushing ART to the forefront, and that the unbundled approach makes the most sense because it gives clients more control.Best's Review magazineBrian First, executive vice president and chief marketing officer at SPARTA Insurance Holdings Inc., says market turmoil is pushing ART to the forefront, and that the unbundled approach makes the most sense because it gives clients more control.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Joel_Chansky.mp3 Joel Chansky, a principal in the Boston office of Milliman, says that while says that different captive domiciles may have a distinct requirement, the variations are basically part of the same theme. Best's Review magazine Business Fri, 24 Jul 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Joel_Chansky.mp3 noJoel Chansky, a principal in the Boston office of Milliman, says that while says that different captive domiciles may have a distinct requirement, the variations are basically part of the same theme.Best's Review magazineJoel Chansky, a principal in the Boston office of Milliman, says that while says that different captive domiciles may have a distinct requirement, the variations are basically part of the same theme.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/RMS.mp3 How RMS is helping clients improve underwriting by predicting what perils a specific location faces. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/RMS.mp3 noHow RMS is helping clients improve underwriting by predicting what perils a specific location faces.Best's Review magazineHow RMS is helping clients improve underwriting by predicting what perils a specific location faces.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/TAPCO.mp3 TAPCO’s service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/TAPCO.mp3 noTAPCO’s service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call.Best's Review magazineTAPCO’s service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/MSB.mp3 How MSB is using smart systems to free up insurance clients to focus on weightier issues. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/MSB.mp3 noHow MSB is using smart systems to free up insurance clients to focus on weightier issues.Best's Review magazineHow MSB is using smart systems to free up insurance clients to focus on weightier issues.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Audatex.mp3 Paul Gange of Audatex says the next frontier for auto insurers is evolving to smarter software systems that not only drive efficiencies throughout the claims process, but also capture insights for better decision-making. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Audatex.mp3 noPaul Gange of Audatex says the next frontier for auto insurers is evolving to smarter software systems that not only drive efficiencies throughout the claims process, but also capture insights for better decision-making.Best's Review magazinePaul Gange of Audatex says the next frontier for auto insurers is evolving to smarter software systems that not only drive efficiencies throughout the claims process, but also capture insights for better decision-making.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU.mp3 How the Institutes are helping insurers prepare to fill their ranks in the wake of the retiring baby boomer generation. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU.mp3 noHow the Institutes are helping insurers prepare to fill their ranks in the wake of the retiring baby boomer generation.Best's Review magazineHow the Institutes are helping insurers prepare to fill their ranks in the wake of the retiring baby boomer generation.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CGI.mp3 By guiding each of its clients to success through systems, CGI fosters its own success. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CGI.mp3 noBy guiding each of its clients to success through systems, CGI fosters its own success.Best's Review magazineBy guiding each of its clients to success through systems, CGI fosters its own success.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/EXL.mp3 How EXL Service goes beyond outsourcing to business transformation and innovation. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/EXL.mp3 noHow EXL Service goes beyond outsourcing to business transformation and innovation.Best's Review magazineHow EXL Service goes beyond outsourcing to business transformation and innovation.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Aon_eSolutions.mp3 The new iVOSc Carrier Edition from Aon eSolutions is designed to help property and casualty insurers transform data into actionable business intelligence. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Aon_eSolutions.mp3 noThe new iVOSc Carrier Edition from Aon eSolutions is designed to help property and casualty insurers transform data into actionable business intelligence.Best's Review magazineThe new iVOSc Carrier Edition from Aon eSolutions is designed to help property and casualty insurers transform data into actionable business intelligence.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CheckFree.mp3 Millions of consumers interact online. CheckFree, now part of Fiserv, can help facilitate all the steps needed to boost business profitability, according to Michelle Flint, General Manager for the Biller Services Division within CheckFree’s Internet Banking and Electronic Payments Division. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CheckFree.mp3 noMillions of consumers interact online. CheckFree, now part of Fiserv, can help facilitate all the steps needed to boost business profitability, according to Michelle Flint, General Manager for the Biller Services Division within CheckFree’s Internet Banking and Electronic Payments Division.Best's Review magazineMillions of consumers interact online. CheckFree, now part of Fiserv, can help facilitate all the steps needed to boost business profitability, according to Michelle Flint, General Manager for the Biller Services Division within CheckFree’s Internet Banking and Electronic Payments Division.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/IMSA.mp3 With compliance more important than ever for insurers, IMSA has emerged as an industry leader in annuity suitability solutions with its Web-based Clearinghouse system. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/IMSA.mp3 noWith compliance more important than ever for insurers, IMSA has emerged as an industry leader in annuity suitability solutions with its Web-based Clearinghouse system.Best's Review magazineWith compliance more important than ever for insurers, IMSA has emerged as an industry leader in annuity suitability solutions with its Web-based Clearinghouse system.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Insight.mp3 As a real-time collaborator and adviser, Insight Catastrophe Group provides advanced and cost-effective risk management tools. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Insight.mp3 noAs a real-time collaborator and adviser, Insight Catastrophe Group provides advanced and cost-effective risk management tools.Best's Review magazineAs a real-time collaborator and adviser, Insight Catastrophe Group provides advanced and cost-effective risk management tools.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/LegalExchange.mp3 Bottomline increases adoption of its Legal Spend Management solution at the nation’s largest insurance companies. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/LegalExchange.mp3 noBottomline increases adoption of its Legal Spend Management solution at the nation’s largest insurance companies.Best's Review magazineBottomline increases adoption of its Legal Spend Management solution at the nation’s largest insurance companies.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ImageRight.mp3 Going paperless is a key element of going green, and that’s at the core of ImageRight’s business as it provides document and content management solutions for insurance operations of all sizes. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ImageRight.mp3 noGoing paperless is a key element of going green, and that’s at the core of ImageRight’s business as it provides document and content management solutions for insurance operations of all sizes.Best's Review magazineGoing paperless is a key element of going green, and that’s at the core of ImageRight’s business as it provides document and content management solutions for insurance operations of all sizes.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Great_Insurance_Jobs.mp3 Since its launch in 2001, job posting site GreatInsurance-Jobs.com has evolved to provide the insurance industry the largest focused insurance industry job and resume content on the Web. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Great_Insurance_Jobs.mp3 noSince its launch in 2001, job posting site GreatInsurance-Jobs.com has evolved to provide the insurance industry the largest focused insurance industry job and resume content on the Web.Best's Review magazineSince its launch in 2001, job posting site GreatInsurance-Jobs.com has evolved to provide the insurance industry the largest focused insurance industry job and resume content on the Web.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ISO.mp3 ISO optimizes efficiency and profitability by being a leading source of information about risk. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ISO.mp3 noISO optimizes efficiency and profitability by being a leading source of information about risk.Best's Review magazineISO optimizes efficiency and profitability by being a leading source of information about risk.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/AIS.mp3 Doug Sinclair of Atlantic Information Systems explains how project management can be learned, and the payoff is huge. Best's Review magazine Business Mon, 29 Sept 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/AIS.mp3 noDoug Sinclair of Atlantic Information Systems explains how project management can be learned, and the payoff is huge.Best's Review magazineDoug Sinclair of Atlantic Information Systems explains how project management can be learned, and the payoff is huge.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/DougLayman.mp3 Doug Layman, executive vice president & chief sales and marketing officer of Gilsbar, Inc., says its 360 Benefit Plan program can help employers create a culture of health to better manage health care costs. Best's Review magazine Business Wed, 26 Mar 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/DougLayman.mp3 noDoug Layman, executive vice president & chief sales and marketing officer of Gilsbar, Inc., says its 360 Benefit Plan program can help employers create a culture of health to better manage health care costs.Best's Review magazineDoug Layman, executive vice president & chief sales and marketing officer of Gilsbar, Inc., says its 360 Benefit Plan program can help employers create a culture of health to better manage health care costs.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/SteveOrr.mp3 R. Steven Orr, president of Life Settlement Providers, discusses how the life settlement option is allowing some to use insurance as a key cog in their financial planning. Best's Review magazine Business Wed, 26 Mar 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/SteveOrr.mp3 noR. Steven Orr, president of Life Settlement Providers, discusses how the life settlement option is allowing some to use insurance as a key cog in their financial planning.Best's Review magazineR. Steven Orr, president of Life Settlement Providers, discusses how the life settlement option is allowing some to use insurance as a key cog in their financial planning.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ScottBeck.mp3 Scott Beck, vice president of Long-Term Care at MetLife, highlights the opportunities employers have to boost their employee benefits programs with MultiLife long-term care insurance. Best's Review magazine Business Wed, 26 Mar 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ScottBeck.mp3 noScott Beck, vice president of Long-Term Care at MetLife, highlights the opportunities employers have to boost their employee benefits programs with MultiLife long-term care insurance.Best's Review magazineScott Beck, vice president of Long-Term Care at MetLife, highlights the opportunities employers have to boost their employee benefits programs with MultiLife long-term care insurance.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/BobCarr.mp3 Bob Carr, chief professional and business development officer for the Society for Human Resource Management, discusses the creative hiring and recruiting strategies employers need to develop. Best's Review magazine Business Wed, 26 Mar 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/BobCarr.mp3 noBob Carr, chief professional and business development officer for the Society for Human Resource Management, discusses the creative hiring and recruiting strategies employers need to develop.Best's Review magazineBob Carr, chief professional and business development officer for the Society for Human Resource Management, discusses the creative hiring and recruiting strategies employers need to develop.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/MikeSimonds.mp3 Mike Simonds, senior vice president of product development and marketing for Unum Insurance Group, addresses the need for good communications in managing a benefits program. Best's Review magazine Business Wed, 26 Mar 2008 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/MikeSimonds.mp3 noMike Simonds, senior vice president of product development and marketing for Unum Insurance Group, addresses the need for good communications in managing a benefits program.Best's Review magazineMike Simonds, senior vice president of product development and marketing for Unum Insurance Group, addresses the need for good communications in managing a benefits program.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ValleyOakAon_Wheeler_Burns.mp3 Randy Wheeler of Valley Oak Systems and Kathy Burns of Aon discuss the recent acquisition of Valley Oak and how that will enhance Aon's portfolio of offerings. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ValleyOakAon_Wheeler_Burns.mp3 noRandy Wheeler of Valley Oak Systems and Kathy Burns of Aon discuss the recent acquisition of Valley Oak and how that will enhance Aon's portfolio of offerings.Best's Review magazineRandy Wheeler of Valley Oak Systems and Kathy Burns of Aon discuss the recent acquisition of Valley Oak and how that will enhance Aon's portfolio of offerings.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/AICPCU_PeterMiller_BethSprinkel.mp3 Peter Miller and Beth Sprinkel of the AICPCU discuss the new Comet Online Learning system. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/AICPCU_PeterMiller_BethSprinkel.mp3 noPeter Miller and Beth Sprinkel of the AICPCU discuss the new Comet Online Learning system.Best's Review magazinePeter Miller and Beth Sprinkel of the AICPCU discuss the new Comet Online Learning system.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Verint_Demos_Zaske.mp3 Chris Zaske and Darryl Demos of Verint System discuss how the Impact 360 gives insurers better data and control over their back office operations. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Verint_Demos_Zaske.mp3 noChris Zaske and Darryl Demos of Verint System discuss how the Impact 360 gives insurers better data and control over their back office operations.Best's Review magazineChris Zaske and Darryl Demos of Verint System discuss how the Impact 360 gives insurers better data and control over their back office operations.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ISO_Quillvan_Craig.mp3 ISO's Steve Craig and Sean Quillivan outline the thinking behind their Coverage Verifier suite of services. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ISO_Quillvan_Craig.mp3 noISO's Steve Craig and Sean Quillivan outline the thinking behind their Coverage Verifier suite of services.Best's Review magazineISO's Steve Craig and Sean Quillivan outline the thinking behind their Coverage Verifier suite of services.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/SkywireSoftware_PatrickBrandt.mp3 Patrick Brandt explains how Skywire Software builds a multifaceted company with key initiatives in rating and underwriting, and in document automation, allowing insurers to layer on new capabilities. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/SkywireSoftware_PatrickBrandt.mp3 noPatrick Brandt explains how Skywire Software builds a multifaceted company with key initiatives in rating and underwriting, and in document automation, allowing insurers to layer on new capabilities.Best's Review magazinePatrick Brandt explains how Skywire Software builds a multifaceted company with key initiatives in rating and underwriting, and in document automation, allowing insurers to layer on new capabilities.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/IdentityTheft911_SherylCoxChristenson.mp3 Sheryl Cox Christenson explains how Identity Theft 911 takes on the thorny task of resolving identity thefts on behalf of policyholders. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/IdentityTheft911_SherylCoxChristenson.mp3 noSheryl Cox Christenson explains how Identity Theft 911 takes on the thorny task of resolving identity thefts on behalf of policyholders.Best's Review magazineSheryl Cox Christenson explains how Identity Theft 911 takes on the thorny task of resolving identity thefts on behalf of policyholders.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/EXL_YogendraGoyal.mp3 EXL Service's Yogendra Goyal explains how the focus on outsourcing has moved beyond cost control and into ways to improve business processes and raise customer satisfaction. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/EXL_YogendraGoyal.mp3 noEXL Service's Yogendra Goyal explains how the focus on outsourcing has moved beyond cost control and into ways to improve business processes and raise customer satisfaction.Best's Review magazineEXL Service's Yogendra Goyal explains how the focus on outsourcing has moved beyond cost control and into ways to improve business processes and raise customer satisfaction.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ImageRight_MikeFess.mp3 ImageRight's Mike Fess outlines the benefits of digitizing information when it comes through the door. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ImageRight_MikeFess.mp3 noImageRight's Mike Fess outlines the benefits of digitizing information when it comes through the door.Best's Review magazineImageRight's Mike Fess outlines the benefits of digitizing information when it comes through the door.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Trumbull_BradBurdick.mp3 Trumbull Service's Brad Burdick outlines the advantages of outsourcing insurers' noncore processes. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Trumbull_BradBurdick.mp3 noTrumbull Service's Brad Burdick outlines the advantages of outsourcing insurers' noncore processes.Best's Review magazineTrumbull Service's Brad Burdick outlines the advantages of outsourcing insurers' noncore processes.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Clear_BrianCohen.mp3 Clear Technologies' Brian Cohen believes that improving the claims experience means starting at the ground up, where claims are accepted and adjusted. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Clear_BrianCohen.mp3 noClear Technologies' Brian Cohen believes that improving the claims experience means starting at the ground up, where claims are accepted and adjusted.Best's Review magazineClear Technologies' Brian Cohen believes that improving the claims experience means starting at the ground up, where claims are accepted and adjusted.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Bottomline_TomGaillard.mp3 Tom Gaillard of Bottomline Technologies discusses how insurers are getting the upper hand in their outside legal relationships. It's about more than controlling costs. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Bottomline_TomGaillard.mp3 noTom Gaillard of Bottomline Technologies discusses how insurers are getting the upper hand in their outside legal relationships. It's about more than controlling costs.Best's Review magazineTom Gaillard of Bottomline Technologies discusses how insurers are getting the upper hand in their outside legal relationships. It's about more than controlling costs.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/MapInfo_CraigBedellSimonSole.mp3 Craig Bedell and Simon Sole explain how Pitney Bowes MapInfo has teamed up with Exclusive Analysis to bring new data about terrorism into insurers' risk-assessment systems. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/MapInfo_CraigBedellSimonSole.mp3 noCraig Bedell and Simon Sole explain how Pitney Bowes MapInfo has teamed up with Exclusive Analysis to bring new data about terrorism into insurers' risk-assessment systems.Best's Review magazineCraig Bedell and Simon Sole explain how Pitney Bowes MapInfo has teamed up with Exclusive Analysis to bring new data about terrorism into insurers' risk-assessment systems.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/DecisionResearch_StephenKorow.mp3 Stephen Korow explains how Decision Research's newest products interact with users through Excel, rather than proprietary interfaces. Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/DecisionResearch_StephenKorow.mp3 noStephen Korow explains how Decision Research's newest products interact with users through Excel, rather than proprietary interfaces.Best's Review magazineStephen Korow explains how Decision Research's newest products interact with users through Excel, rather than proprietary interfaces.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CSC_DarrenKlauser.mp3 Darren Klauser of CSC explains how CSC takes the guesswork out of developing new products with its Product Accelerator Best's Review magazine Business Mon, 24 Sep 2007 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CSC_DarrenKlauser.mp3 noDarren Klauser of CSC explains how CSC takes the guesswork out of developing new products with its Product AcceleratorBest's Review magazineDarren Klauser of CSC explains how CSC takes the guesswork out of developing new products with its Product AcceleratorBusiness http://www3.ambest.com/bestfeed/IssuesAndAnswers/Markel_E.mp3 Mark Nichols, vice president of Markel's Accident and Health Programs, says self-funding, short-term medical, limited benefit and stop loss plans are more appealing to employers looking to controlling health care costs than ever before. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Markel_E.mp3 noMark Nichols, vice president of Markel's Accident and Health Programs, says self-funding, short-term medical, limited benefit and stop loss plans are more appealing to employers looking to controlling health care costs than ever before.Best's Review magazineMark Nichols, vice president of Markel's Accident and Health Programs, says self-funding, short-term medical, limited benefit and stop loss plans are more appealing to employers looking to controlling health care costs than ever before.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/MedAmerica_E.mp3 Chris Perna, president of the MedAmerica Companies, says its Simplicity LTCI product is designed for baby boomers who want to be in control, providing a monthly cash benefit directly to the policyholder. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/MedAmerica_E.mp3 noChris Perna, president of the MedAmerica Companies, says its Simplicity LTCI product is designed for baby boomers who want to be in control, providing a monthly cash benefit directly to the policyholder.Best's Review magazineChris Perna, president of the MedAmerica Companies, says its Simplicity LTCI product is designed for baby boomers who want to be in control, providing a monthly cash benefit directly to the policyholder.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/HM_Insurance_E.mp3 Neal Lucchi, senior vice president of Worksite Products at HM Insurance group, talks about how its latest HM Worksite Advantage product line was built specifically to meet the needs of employee benefit brokers. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/HM_Insurance_E.mp3 noNeal Lucchi, senior vice president of Worksite Products at HM Insurance group, talks about how its latest HM Worksite Advantage product line was built specifically to meet the needs of employee benefit brokers.Best's Review magazineNeal Lucchi, senior vice president of Worksite Products at HM Insurance group, talks about how its latest HM Worksite Advantage product line was built specifically to meet the needs of employee benefit brokers.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/IMSA.mp3 IMSA's Brian Atchinson, president and CEO, and John Dohmen, vice president and treasurer, talk about how its Web-based Clearinghouse system has helped make IMSA an industry leader in annuity suitability solutions. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/IMSA.mp3 noIMSA's Brian Atchinson, president and CEO, and John Dohmen, vice president and treasurer, talk about how its Web-based Clearinghouse system has helped make IMSA an industry leader in annuity suitability solutions.Best's Review magazineIMSA's Brian Atchinson, president and CEO, and John Dohmen, vice president and treasurer, talk about how its Web-based Clearinghouse system has helped make IMSA an industry leader in annuity suitability solutions.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Great_Insurance_Jobs.mp3 Scott Kotroba, president and chief executive officer of GreatInsuranceJobs.com, says while its job postings and the resume database remain popular, its online career fair in particular has risen in prominence. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Great_Insurance_Jobs.mp3 noScott Kotroba, president and chief executive officer of GreatInsuranceJobs.com, says while its job postings and the resume database remain popular, its online career fair in particular has risen in prominence.Best's Review magazineScott Kotroba, president and chief executive officer of GreatInsuranceJobs.com, says while its job postings and the resume database remain popular, its online career fair in particular has risen in prominence.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CheckFree.mp3 Michelle Flint, General Manager for the Biller Services Division within CheckFree's Internet Banking and Electronic Payments Division, says insurers can optimize customer interactions through a process that ends ultimately with paperless billing. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CheckFree.mp3 noMichelle Flint, General Manager for the Biller Services Division within CheckFree's Internet Banking and Electronic Payments Division, says insurers can optimize customer interactions through a process that ends ultimately with paperless billing.Best's Review magazineMichelle Flint, General Manager for the Biller Services Division within CheckFree's Internet Banking and Electronic Payments Division, says insurers can optimize customer interactions through a process that ends ultimately with paperless billing.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ISO.mp3 Karthik Balakrishnan, vice president, analytics, ISO Innovative Analytics; Beth Fitzgerald, vice president, Commercial Lines and Modeling, ISO; and Glenn Meyers, vice president and chief actuary of ISO Innovative Analytics, talk about how reliably predicting future outcomes can lead to sound business decisions. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ISO.mp3 noKarthik Balakrishnan, vice president, analytics, ISO Innovative Analytics; Beth Fitzgerald, vice president, Commercial Lines and Modeling, ISO; and Glenn Meyers, vice president and chief actuary of ISO Innovative Analytics, talk about how reliably predicting future outcomes can lead to sound business decisions.Best's Review magazineKarthik Balakrishnan, vice president, analytics, ISO Innovative Analytics; Beth Fitzgerald, vice president, Commercial Lines and Modeling, ISO; and Glenn Meyers, vice president and chief actuary of ISO Innovative Analytics, talk about how reliably predicting future outcomes can lead to sound business decisions.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU.mp3 Peter Miller, president and chief executive officer of the American Institute for CPCU and the Insurance Institute of America, says its educational programs can help close the knowledge gap being left by retiring baby boomers. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU.mp3 noPeter Miller, president and chief executive officer of the American Institute for CPCU and the Insurance Institute of America, says its educational programs can help close the knowledge gap being left by retiring baby boomers.Best's Review magazinePeter Miller, president and chief executive officer of the American Institute for CPCU and the Insurance Institute of America, says its educational programs can help close the knowledge gap being left by retiring baby boomers.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/EXL.mp3 Yogendra Goyal, EXL Service's vice president and head of insurance sales, says its integrated suite of services around outsourcing and transformation is fundamentally improving clients' operations. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/EXL.mp3 noYogendra Goyal, EXL Service's vice president and head of insurance sales, says its integrated suite of services around outsourcing and transformation is fundamentally improving clients' operations.Best's Review magazineYogendra Goyal, EXL Service's vice president and head of insurance sales, says its integrated suite of services around outsourcing and transformation is fundamentally improving clients' operations.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/RMS.mp3 Elizabeth Couchman, senior product manager of underwriting solutions at RMS, says the Underwriting Toolkit helps insurers assess the risk of specific locations for a range of natural hazards and bridges any disconnect between portfolio management and underwriting. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/RMS.mp3 noElizabeth Couchman, senior product manager of underwriting solutions at RMS, says the Underwriting Toolkit helps insurers assess the risk of specific locations for a range of natural hazards and bridges any disconnect between portfolio management and underwriting.Best's Review magazineElizabeth Couchman, senior product manager of underwriting solutions at RMS, says the Underwriting Toolkit helps insurers assess the risk of specific locations for a range of natural hazards and bridges any disconnect between portfolio management and underwriting.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/ImageRight.mp3 Brian Hardgrove, director of Business Development at ImageRight, talks about how its electronic content management system encompasses everything that's in digital content, and how that can benefit insurers. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/ImageRight.mp3 noBrian Hardgrove, director of Business Development at ImageRight, talks about how its electronic content management system encompasses everything that's in digital content, and how that can benefit insurers.Best's Review magazineBrian Hardgrove, director of Business Development at ImageRight, talks about how its electronic content management system encompasses everything that's in digital content, and how that can benefit insurers.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CGI.mp3 Gordon Gaar, CGI's vice president for Global Insurance Sector Strategy, says CGI can do everything except take risk, including claims management, policy administration, fraud prevention, statistical and regulatory reporting services, and document management and print and mail services. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CGI.mp3 noGordon Gaar, CGI's vice president for Global Insurance Sector Strategy, says CGI can do everything except take risk, including claims management, policy administration, fraud prevention, statistical and regulatory reporting services, and document management and print and mail services.Best's Review magazineGordon Gaar, CGI's vice president for Global Insurance Sector Strategy, says CGI can do everything except take risk, including claims management, policy administration, fraud prevention, statistical and regulatory reporting services, and document management and print and mail services.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/TAPCO.mp3 Tap Johnson, president of TAPCO, says its service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/TAPCO.mp3 noTap Johnson, president of TAPCO, says its service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call.Best's Review magazineTap Johnson, president of TAPCO, says its service model for 1,000 classes of business reduces the quoting and binding process to a five-minute phone call.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/MSB.mp3 Jonathan Kost, senior vice president, Claims & Commercial Solutions Group, at MSB, says the company's smart systems results in decreased loss-adjusting expenses, higher customer satisfaction and increased productivity. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/MSB.mp3 noJonathan Kost, senior vice president, Claims & Commercial Solutions Group, at MSB, says the company's smart systems results in decreased loss-adjusting expenses, higher customer satisfaction and increased productivity.Best's Review magazineJonathan Kost, senior vice president, Claims & Commercial Solutions Group, at MSB, says the company's smart systems results in decreased loss-adjusting expenses, higher customer satisfaction and increased productivity.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Aon_eSolutions.mp3 Randy Wheeler, managing director at Aon, says its new iVOSc Carrier Edition is designed to help property and casualty insurers transform data into actionable business intelligence. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Aon_eSolutions.mp3 noRandy Wheeler, managing director at Aon, says its new iVOSc Carrier Edition is designed to help property and casualty insurers transform data into actionable business intelligence.Best's Review magazineRandy Wheeler, managing director at Aon, says its new iVOSc Carrier Edition is designed to help property and casualty insurers transform data into actionable business intelligence.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/LegalExchange.mp3 Karen Fettig, director of Legal eXchange Product Management, says a comprehensive legal spend management program includes the receipt of electronic and paper invoices, automated validation of billing guidelines and advanced data tracking for reporting. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/LegalExchange.mp3 noKaren Fettig, director of Legal eXchange Product Management, says a comprehensive legal spend management program includes the receipt of electronic and paper invoices, automated validation of billing guidelines and advanced data tracking for reporting.Best's Review magazineKaren Fettig, director of Legal eXchange Product Management, says a comprehensive legal spend management program includes the receipt of electronic and paper invoices, automated validation of billing guidelines and advanced data tracking for reporting.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Audatex.mp3 Paul Gange, vice president of U.S. Sales & Marketing at Audatex, talks about how company software systems are not only making the claims process easier for auto insurers, but are providing insights that are helping them make better decisions. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Audatex.mp3 noPaul Gange, vice president of U.S. Sales & Marketing at Audatex, talks about how company software systems are not only making the claims process easier for auto insurers, but are providing insights that are helping them make better decisions.Best's Review magazinePaul Gange, vice president of U.S. Sales & Marketing at Audatex, talks about how company software systems are not only making the claims process easier for auto insurers, but are providing insights that are helping them make better decisions.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/AIS.mp3 Doug Sinclair, a partner at Atlantic Information Systems, says completion of online training courses can lead to the adoption of better project management — and a dramatic decrease in the frequency and the size of budget and schedule overruns. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/AIS.mp3 noDoug Sinclair, a partner at Atlantic Information Systems, says completion of online training courses can lead to the adoption of better project management — and a dramatic decrease in the frequency and the size of budget and schedule overruns.Best's Review magazineDoug Sinclair, a partner at Atlantic Information Systems, says completion of online training courses can lead to the adoption of better project management — and a dramatic decrease in the frequency and the size of budget and schedule overruns.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU_E.mp3 Peter Miller, CPCU, president and CEO of the American Institute for Chartered Property/Casualty Underwriters and the Insurance Institute of America, says adapting and evolving to new technologies remain key ways to succeed in the insurance industry. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/CPCU_E.mp3 noPeter Miller, CPCU, president and CEO of the American Institute for Chartered Property/Casualty Underwriters and the Insurance Institute of America, says adapting and evolving to new technologies remain key ways to succeed in the insurance industry.Best's Review magazinePeter Miller, CPCU, president and CEO of the American Institute for Chartered Property/Casualty Underwriters and the Insurance Institute of America, says adapting and evolving to new technologies remain key ways to succeed in the insurance industry.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/SIAA_E.mp3 James Masiello, chairman of the Strategic Independent Agents Alliance, says the alliance continues to provide its affiliates with the ability to write more business and qualify for larger commissions on that business. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/SIAA_E.mp3 noJames Masiello, chairman of the Strategic Independent Agents Alliance, says the alliance continues to provide its affiliates with the ability to write more business and qualify for larger commissions on that business.Best's Review magazineJames Masiello, chairman of the Strategic Independent Agents Alliance, says the alliance continues to provide its affiliates with the ability to write more business and qualify for larger commissions on that business.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Anthony Valente.mp3 Anthony Valente, Assistant Vice President of GMAC RE, says dedicated relationships helps the company more effectively price business and be more responsive to its clients' needs. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Anthony Valente.mp3 noAnthony Valente, Assistant Vice President of GMAC RE, says dedicated relationships helps the company more effectively price business and be more responsive to its clients' needs.Best's Review magazineAnthony Valente, Assistant Vice President of GMAC RE, says dedicated relationships helps the company more effectively price business and be more responsive to its clients' needs.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Blaine Bontempo.mp3 Blaine Bontempo, Discover Re's Specialty Marketing Group president, says a balancing of ingredients is needed for success, and not only can Discover Re offer those ingredients — fronting, reinsurance and other crucial services — but it can bring them together for a smooth formation. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Blaine Bontempo.mp3 noBlaine Bontempo, Discover Re's Specialty Marketing Group president, says a balancing of ingredients is needed for success, and not only can Discover Re offer those ingredients — fronting, reinsurance and other crucial services — but it can bring them together for a smooth formation.Best's Review magazineBlaine Bontempo, Discover Re's Specialty Marketing Group president, says a balancing of ingredients is needed for success, and not only can Discover Re offer those ingredients — fronting, reinsurance and other crucial services — but it can bring them together for a smooth formation.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/Andrew Hofer.mp3 Andrew Hofer, managing director of Brown Brothers Harriman & Co., says the important thing in servicing captives in different domiciles throughout the world is to be able to provide extra services — the trust, custody and banking services. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/Andrew Hofer.mp3 noAndrew Hofer, managing director of Brown Brothers Harriman & Co., says the important thing in servicing captives in different domiciles throughout the world is to be able to provide extra services — the trust, custody and banking services.Best's Review magazineAndrew Hofer, managing director of Brown Brothers Harriman & Co., says the important thing in servicing captives in different domiciles throughout the world is to be able to provide extra services — the trust, custody and banking services.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/JP Schmidt.mp3 J.P. Schmidt, Hawaii's Insurance Commissioner, says the state is focused on improving laws to maintain a friendly environment for captives, while keeping up on any changes on the regulatory landscape. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/JP Schmidt.mp3 noJ.P. Schmidt, Hawaii's Insurance Commissioner, says the state is focused on improving laws to maintain a friendly environment for captives, while keeping up on any changes on the regulatory landscape.Best's Review magazineJ.P. Schmidt, Hawaii's Insurance Commissioner, says the state is focused on improving laws to maintain a friendly environment for captives, while keeping up on any changes on the regulatory landscape.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/George Sumner.mp3 George W. Sumner III, president and director of Hawaii Captive Insurance Council, says the council's efforts has helped put Hawaii on the map as a leading captive insurance domicile in the Pacific Rim. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/George Sumner.mp3 noGeorge W. Sumner III, president and director of Hawaii Captive Insurance Council, says the council's efforts has helped put Hawaii on the map as a leading captive insurance domicile in the Pacific Rim.Best's Review magazineGeorge W. Sumner III, president and director of Hawaii Captive Insurance Council, says the council's efforts has helped put Hawaii on the map as a leading captive insurance domicile in the Pacific Rim.Business http://www3.ambest.com/bestfeed/IssuesAndAnswers/John Weitzel.mp3 John Weitzel, South Carolina's Captive Insurance Association president, talks about how the domicile has expanded — from reinsurance intermediaries and a licensed actuary to investment managers and CPA firms that specialize in the captive industry. Best's Review magazine Business Wed, 17 Jun 2009 12:00:00 EST http://www3.ambest.com/bestfeed/IssuesAndAnswers/John Weitzel.mp3 noJohn Weitzel, South Carolina's Captive Insurance Association president, talks about how the domicile has expanded — from reinsurance intermediaries and a licensed actuary to investment managers and CPA firms that specialize in the captive industry.Best's Review magazineJohn Weitzel, South Carolina's Captive Insurance Association president, talks about how the domicile has expanded — from reinsurance intermediaries and a licensed actuary to investment managers and CPA firms that specialize in the captive industry.Business