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  <channel>
    <tristana:self>http://www.itproductivity.org/news/itpc.xml</tristana:self>
    <title>IT Productivity Center</title>
    <description>Tools for CIO, CSO, and CFO can use for Sarbanes Oxley, Disaster Recovery, Security, Job Descriptions, IT Service Management,  Change Control, Help Desk, Service Requests, SLAs, and Metrics.</description>
    <link>http://www.itproductivity.org</link>
    <language>en-US</language>
    <dc:creator>Webmaster</dc:creator>
    <copyright>© 2005 - 2012 IT Productivity Center  -- ALL RIGHTS RESERVED</copyright>
    <pubDate>Fri, 01 Jun 2012 00:25:08 -0600</pubDate>
    <image><link>http://www.itproductivity.org</link><url>http://www.itproductivity.org/images/logo_sm.gif</url><title>IT Productivity Center</title></image>
    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/rss+xml" href="http://feeds.feedburner.com/itproductivity/iIqA" /><feedburner:info uri="itproductivity/iiqa" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><item>
      <title>Disaster Planning budget discussion</title>
      <description>&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/Disaster-Recovery-Planning.htm"&gt;&lt;IMG 
border=0 alt="Business Continuity" vspace=5 align=right 
src="http://www.itproductivity.org/images/disaster_recovery.gif" width=85 
height=110&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Points that need to be included in any discussion of &lt;A 
href="http://www.itproductivity.org/Disaster-Recovery-Planning.htm"&gt;disaster 
planning &lt;/A&gt;budgets:&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;There's nothing more important to the business than&amp;nbsp;its data&lt;/LI&gt;
  &lt;LI&gt;The DR investment protects&amp;nbsp;the enterprise&amp;nbsp;from everyday 
  disruptions&lt;/LI&gt;
  &lt;LI&gt;Is&amp;nbsp;the current DR plan in compliance with new privacy laws&lt;/LI&gt;
  &lt;LI&gt;Stakeholders won't invest in&amp;nbsp;the business without a DR plan&lt;/LI&gt;
  &lt;LI&gt;A weather disaster could be heading&amp;nbsp;to your enterprise's way&lt;/LI&gt;
  &lt;LI&gt;It's not a matter of if, but when an IT catastrophe will strike&lt;/LI&gt;
  &lt;LI&gt;New DR advances make it more affordable than you think&lt;/LI&gt;
  &lt;LI&gt;Outsourcing DR can save you time and money&lt;/LI&gt;&lt;/UL&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=191"&gt;&lt;IMG 
border=0 alt=order 
src="http://www.itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://www.itproductivity.org/Register_disaster_planning_template.asp"&gt;&lt;IMG 
border=0 alt=Download 
src="http://www.itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="http://www.e-janco.com/drp.htm"&gt;Disaster Recovery Planning &lt;/A&gt;(DRP) 
template can be used by any size enterprise.&amp;nbsp;The template and supporting 
material have been updated to be Sarbanes-Oxley compliant.&amp;nbsp; The &lt;A 
href="http://www.e-janco.com/drp.htm"&gt;Disaster Recovery Planning Documentation 
&lt;/A&gt;comes as a Word document with electronic forms.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/2DkV69v5kuc" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/2DkV69v5kuc/Disaster-Recovery-Planning.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Fri, 01 Jun 2012 00:24:46 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:4E38911E-FA22-4260-9799-AAD2E8F8F333.40961.5379928704</guid>
      <category>disaster recovery</category>
      <category>business continuity</category>
      <category>business</category>
      <category>computers</category>
      <category>software</category>
      <category>security</category>
      <category>backup</category>
      <category>remote offices</category>
    <feedburner:origLink>http://www.itproductivity.org/Disaster-Recovery-Planning.htm</feedburner:origLink></item>
    <item>
      <title>Disaster planning state of the art solutions</title>
      <description>&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=191"&gt;&lt;IMG 
border=0 alt=order 
src="http://www.itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://www.itproductivity.org/Register_disaster_planning_template.asp"&gt;&lt;IMG 
border=0 alt=Download 
src="http://www.itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P align=left&gt;&lt;A 
href="http://www.itproductivity.org/Disaster-Recovery-Planning.htm"&gt;&lt;IMG 
border=0 hspace=5 alt="Disaster Recovery Business Continuity" vspace=5 
align=right src="http://www.itproductivity.org/images/disaster_recovery.gif" 
width=85 height=110&gt;&lt;/A&gt;Not all &lt;A 
href="http://www.e-janco.com/DisasterRecoveryManual.html"&gt;disaster recovery 
&lt;/A&gt;applications are created equal. There are three main methods for providing 
backup for virtual environments in the industry today. Understanding how these 
methods impact your environment as a whole, is key to making sound decisions 
when choosing the correct application for your business. &lt;/P&gt;
&lt;P&gt;In our &lt;A 
href="http://www.e-janco.com/disasterplanningTechUpdate.htm"&gt;Disaster Recovery 
Planning Template &lt;/A&gt;Janco presents: &lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;Review these methods to compare and contrast the impact on the environment 
  &lt;/LI&gt;
  &lt;LI&gt;Strategies&lt;/LI&gt;
  &lt;LI&gt;See how each method effects the backup window and storage and the MTPOD 
  (&lt;A 
  href="http://www.e-janco.com/Maximum-Tolerable-Period-of-Disruption.html"&gt;Maximum 
  Tolerable Period of Recovery&lt;/A&gt;)&lt;/LI&gt;
  &lt;LI&gt;&amp;nbsp;Present state of the art solutions to the global body of knowledge 
  for DR/BC, including current international standards and best 
practices.&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/2DkV69v5kuc" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/2DkV69v5kuc/Disaster-Recovery-Planning.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Thu, 24 May 2012 05:21:16 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:DFAC5D39-3377-4EA8-A87F-EC5AEDFB30B0.41002.4363616088</guid>
      <category>disaster recovery</category>
      <category>business continuity</category>
      <category>business</category>
      <category>computers</category>
      <category>software</category>
      <category>security</category>
      <category>backup</category>
      <category>remote offices</category>
    <feedburner:origLink>http://www.itproductivity.org/Disaster-Recovery-Planning.htm</feedburner:origLink></item>
    <item>
      <title>BYOD improves productivity</title>
      <description>&lt;P&gt;&lt;A href="http://www.itproductivity.org/Infrastructure.html"&gt;&lt;IMG border=0 
hspace=5 alt="IT Infrastructure, Strategy, and Charter Template" vspace=5 
align=right 
src="http://www.itproductivity.org/images/IT_Infrastructure_Strategy_Charter.gif" 
width=85 height=110&gt;&lt;/A&gt;The latest results from a quarterly survey of IT 
decision makers shows that a significant number of companies with tablets 
deployed are seeing productivity gains tied directly to their use.&lt;/P&gt;
&lt;P&gt;In the survey of over a thousand IT decision-makers, 74% indicated that using 
tablet computers and smartphones led to an increase in productivity in their 
organization while 25% of those said it has led to a significant increase. In 
addition, half of those surveyed said they felt the use of tablets and 
smartphones has led to cost savings in their organization. &lt;/P&gt;
&lt;DIV align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/catalog_items.aspx?catalog=70&amp;amp;detail=1&amp;amp;pos=1"&gt;&lt;IMG 
border=0 hspace=5 alt=order 
src="http://www.itproductivity.org/images/Order_Policies.png"&gt;&lt;/A&gt;&lt;A 
href="http://www.itproductivity.org/Register_CIO_policies.asp"&gt;&lt;IMG border=0 
hspace=5 alt="" 
src="http://www.itproductivity.org/images/Order_Download_Pages.png"&gt;&lt;/A&gt;&lt;/DIV&gt;
&lt;P&gt;Addressing the so-called &lt;A 
href="http://www.itproductivity.org/individual_policies.htm"&gt;BYOD&lt;/A&gt; (Bring 
Your Own Device) trend, 64% of the IT decision-makers at large businesses 
reported that consumer technology adoption has led to cost savings, while 42% 
said they experienced significant cost savings.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/1bv1AjTlMOw" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/1bv1AjTlMOw/individual_policies.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Thu, 17 May 2012 08:09:58 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:ABF2A59B-AF00-48CF-A82E-667AEC1134D4.41046.3384249768</guid>
      <category>productivity</category>
      <category>BYOD</category>
      <category>policies</category>
      <category>best practices</category>
    <feedburner:origLink>http://www.itproductivity.org/individual_policies.htm</feedburner:origLink></item>
    <item>
      <title>Mobile devices put a strain on help desk staff</title>
      <description>&lt;P&gt;&lt;A href="http://www.itproductivity.org/Offer_CIO.htm"&gt;&lt;/A&gt;&lt;A 
href="http://www.itproductivity.org/Infrastructure.html"&gt;&lt;IMG border=0 hspace=5 
alt="IT Infrastructure, Strategy, and Charter Template" vspace=5 align=right 
src="http://www.itproductivity.org/images/IT_Infrastructure_Strategy_Charter.gif" 
width=85 height=110&gt;&lt;/A&gt;IT Help desks need to focus more of their resources 
handling mobile computing.&amp;nbsp; Even though remote access is only available to 
one third of mobile workers and instant messaging is only available to one 
quarter, CIOs need to consider new technologies when providing support to 
workers who do not have ready access to in-person support options. Policies and 
performance metrics are a must.&lt;/P&gt;
&lt;DIV align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/catalog_items.aspx?catalog=70&amp;amp;detail=1&amp;amp;pos=1"&gt;&lt;IMG 
border=0 hspace=5 alt=order 
src="http://www.itproductivity.org/images/Order_Policies.png"&gt;&lt;/A&gt;&lt;A 
href="http://www.itproductivity.org/Register_CIO_policies.asp"&gt;&lt;IMG border=0 
hspace=5 alt="" 
src="http://www.itproductivity.org/images/Order_Download_Pages.png"&gt;&lt;/A&gt;&lt;/DIV&gt;
&lt;P&gt;Documenting a clear set of IT policies is a resource-intensive process for 
CIO and their staffs due to the research and writing time involved. And once 
policies are created, the next step is to communicate and gain acceptance for 
those policies throughout the organization. Wouldn't it be nice to start with 
boiler plate templates that require only minor customizing?&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/1bv1AjTlMOw" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/1bv1AjTlMOw/individual_policies.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Sat, 12 May 2012 18:16:59 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:AB40C210-7615-468C-9840-06832664BB47.41041.7572505671</guid>
      <category>Mobile device</category>
      <category>security</category>
      <category>policy</category>
      <category>device management</category>
      <category>byod</category>
    <feedburner:origLink>http://www.itproductivity.org/individual_policies.htm</feedburner:origLink></item>
    <item>
      <title>Meeting productivity improvement</title>
      <description>&lt;P&gt;Ideas to improve meeting productivity&lt;A 
href="http://itproductivity.org/Offer_CIO.htm"&gt;&lt;IMG border=0 hspace=5 
alt="CIO Productivity Kit" vspace=5 align=right 
src="http://itproductivity.org/images/CIOkit.gif" width=85 height=110&gt;&lt;/A&gt;&lt;A 
href="http://itproductivity.org/Infrastructure.html"&gt;&lt;IMG border=0 hspace=5 
alt="IT Infrastructure, Strategy, and Charter Template" vspace=5 align=right 
src="http://itproductivity.org/images/IT_Infrastructure_Strategy_Charter.gif" 
width=85 height=110&gt;&lt;/A&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;Have agendas with goals objectives. It's considered bad business manners 
  to send a meeting request without providing an agenda. When calling a meeting 
  focus agenda on expressly stating the goal(s) of the meeting. 
  &lt;LI&gt;Replace the default 60-minute meeting time slot with a 20-minute meeting 
  unit. For some inexplicable reason, people seem to naturally default to 60 
  minutes as the amount of time needed for a meeting. And while that may be the 
  case in certain circumstances, it should not be the default position. In place 
  of a 60-minute default time slot, adopt the 20-minute meeting unit. If a 
  particular topic needs more time than that, it is up to the meeting organizer 
  to convince the participants that two (or three, or four) meeting units of 20 
  minutes are necessary. 
  &lt;LI&gt;Have people stand during meeting.&amp;nbsp; It is too easy to "waste time" 
  when everyone is sitting.&amp;nbsp; 
  &lt;LI&gt;Orient the meeting toward follow-ups and actions. Meetings produce lots of 
  ideas and discussion. That's wonderful. But the real purpose of most meetings 
  is to agree on next steps and actions. Keep a focus on targeted actions and 
  your meetings will be productive. Allow them to become discussion forums for 
  "important issues," and they will feel long and painful.&lt;/LI&gt;&lt;/UL&gt;
&lt;DIV align=center&gt;&lt;A 
href="http://www.e-janco.com/session/catalog_items.aspx?catalog=283&amp;amp;detail=1"&gt;&lt;IMG 
border=0 hspace=10 alt="Order IT Infrastructure Kit" vspace=5 align=middle 
src="http://www.e-janco.com/images/Order_Infrastructure_Strategy.png"&gt;&lt;/A&gt;&lt;A 
href="http://www.e-janco.com/Register_infrastructure.asp"&gt;&lt;IMG border=0 
hspace=10 alt="Download Infrastructure" vspace=5 align=middle 
src="http://www.e-janco.com/images/Order_Selected.png"&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/VpR8b6nu6dw" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/VpR8b6nu6dw/individual_policies.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Sun, 29 Apr 2012 01:41:28 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:5E4389A4-E53D-413D-86E0-14101962F9B2.40869.3224627662</guid>
      <category>productivity</category>
      <category>meetings</category>
      <category>agenda</category>
    <feedburner:origLink>http://itproductivity.org/individual_policies.htm</feedburner:origLink></item>
    <item>
      <title>Labor Force Participation Rate at Lowest Level in over 40 Years</title>
      <description>&lt;P&gt;The BLS data shows that the participation rate in the job market is at levels 
that have not been seen since the 1970's. In March of 2012 the work force 
participation percentage of all employees (male and female) was at 63.8% 
according to the BLS data.&lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.e-janco.com/www.e-janco.com/session/catalog_items.aspx?catalog=10&amp;amp;detail=1&amp;amp;pos=1"&gt;&lt;IMG 
border=0 alt="Work Force Participation" 
src="http://www.e-janco.com/EmploymentCharts/LaborForceParticipation1203.png"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;BLOCKQUOTE&gt;
  &lt;P align=center&gt;&lt;A 
  href="http://www.e-janco.com/www.e-janco.com/session/catalog_items.aspx?catalog=10&amp;amp;detail=1&amp;amp;pos=1"&gt;&lt;/A&gt;&lt;/P&gt;
  &lt;DIV align=center&gt;&lt;A 
  href="http://www.itproductivity.org/session/catalog_items.aspx?catalog=10&amp;amp;detail=1&amp;amp;pos=1"&gt;&lt;IMG 
  border=0 alt="" src="http://www.itproductivity.org/images/Blue_Order_Now.gif" 
  width=124 height=22&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;A 
  href="https://novisurvey.net/n/SalarySurvey.aspx" target=_blank&gt;&lt;/A&gt;&amp;nbsp; &lt;A 
  href="http://www.itproductivity.org/Register_2010_IT_Salary_Survey.asp"&gt;&lt;IMG 
  border=0 alt="" 
  src="http://www.itproductivity.org/images/Blue_Download_Summary.gif" width=173 
  height=22&gt;&lt;/A&gt;&lt;/DIV&gt;
  &lt;DIV align=left&gt;&amp;nbsp;&lt;/DIV&gt;
  &lt;DIV align=left&gt;Assuming that there is a significant downsizing of the 
  military and there are no new programs to get jobs for soldiers coming home 
  then the true unemployment levels will not go down for some 
time.&lt;/DIV&gt;&lt;/BLOCKQUOTE&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/U1b6IDGv8T0" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/U1b6IDGv8T0/Salary.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Sun, 15 Apr 2012 12:57:44 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:7099694E-5C85-47F6-AA6E-F4575584D7FF.41014.5211753588</guid>
      <category>employment</category>
      <category>job market</category>
      <category>benefits</category>
      <category>compensastion</category>
    <feedburner:origLink>http://www.e-janco.com/Salary.htm</feedburner:origLink></item>
    <item>
      <title>Mobile device usage improves productivity</title>
      <description>&lt;P&gt;&lt;A href="http://www.e-janco.com/BYOD_policy.htm"&gt;&lt;IMG border=0 hspace=3 
alt="BYOD Policy" vspace=3 align=right 
src="http://www.e-janco.com/images/BYOD.gif" width=85 height=110&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Today's most productive employees are not tied to a desk, an office, or a 
location. They are mobile. And your companys IT strategy has to be ready to 
support them with easy, reliable, 24/7 access to the business information they 
need, from anywhere in the world, across a broad range of communication devices. 
&lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/catalog_items.aspx?catalog=70&amp;amp;detail=1&amp;amp;pos=1"&gt;&lt;IMG 
border=0 alt=order 
src="http://www.itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&lt;A 
href="http://www.itproductivity.org/Register_Individual_policies.asp"&gt;&lt;IMG 
border=0 alt="" 
src="http://www.itproductivity.org/images/Download_red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Mobile contentmanagement increases user productivity, ramps up customer 
engagement, enhances customer service, maximizes collaboration and drives more 
effective business decision-making.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/X_SPSDuNO2A" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/X_SPSDuNO2A/individual_policies.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Wed, 11 Apr 2012 12:53:49 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:71E1E080-10A3-4DE7-A5A1-62527BA22DE5.41010.5355045602</guid>
      <category>mobile computing</category>
      <category>security</category>
      <category>productivity</category>
    <feedburner:origLink>http://www.itproductivity.org/individual_policies.htm#tpm1_8</feedburner:origLink></item>
    <item>
      <title>EU Proposes New Security Requirements</title>
      <description>&lt;DIV id=rightColumn1&gt;
&lt;DIV align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 hspace=10 alt="Security Manual Template" vspace=10 align=right 
src="http://www.itproductivity.org/images/securitymanual.gif" width=240 
height=254&gt;&lt;/A&gt;&lt;/DIV&gt;&lt;/DIV&gt;
&lt;P&gt;EU proposed the replacement&amp;nbsp;of Data Protection Directive 95/46, an 
important component of EU privacy and human rights law under which organizations 
in both the public and private sector have been operating for thirteen years. 
&lt;/P&gt;
&lt;P&gt;It would reduce bureaucratic compliance requirements for many organizations 
and provide a single set of compliance laws across Europe. At the same time, it 
would impose a greater responsibility on organizations to protect against and 
acknowledge data breaches, introducing stiffer penalties for organizations that 
fall short of the legal requirements. This would be no bad thing. Senior 
management need to act to stop the flow of sensitive information that is leaking 
out of organizations. The right information policies and procedures need to be 
in place. All too often, it seems that organizations are mopping the floor after 
the leak. &lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 alt=order 
src="http://www.itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://www.itproductivity.org/register_security_policies_procedures_template.ASP"&gt;&lt;IMG 
border=0 alt=Download 
src="http://www.itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;In particular, the draft EU proposal includes four requirements that would, 
if adopted, have a far-reaching impact on all organizations that do business in 
Europe.&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;A mandatory notification of breaches. This recommends that both the 
  relevant Data Protection Authorities (DPAs) - [in the UK's case this would be 
  the ICO]&amp;nbsp; -&amp;nbsp;and all affected individuals have to be notified within 
  24 hours of a data security breach, including unauthorised destruction or 
  loss. The data protection authorities must be notified even in the absence of 
  any risk of harm to data.&lt;BR&gt;&lt;BR&gt;This requirement raises a number of important 
  questions including the need for data breach thresholds: does this requirement 
  apply to the loss of a single record, for example, and would there be a longer 
  time limit if the data breach involved the loss of millions of customer 
  records? It also raises the question as to whether public and private sector 
  organizations would be able and indeed willing, to self-regulate. &lt;BR&gt;&lt;/LI&gt;
  &lt;LI&gt;All public sector organizations, and private sector organizations with 
  more than 250 employees, to have a named data protection officer. This could 
  have significant resource, training and recruitment implications for many 
  organizations. One option could be to add the responsibility to the remit of 
  an appropriately skilled employee.&lt;BR&gt;&lt;/LI&gt;
  &lt;LI&gt;Regulatory authorities would have powers to impose fines of up 1 million 
  Euros&amp;nbsp;- &amp;nbsp;or two percent of turnover for private sector 
  organizations&amp;nbsp;- &amp;nbsp;for failures to comply with the regulation. That 
  the EU is prepared to authorise this level of punishment highlights just how 
  seriously data protection is to be taken. &lt;BR&gt;&lt;/LI&gt;
  &lt;LI&gt;Give individuals the 'right to be forgotten'. In essence, it states that 
  individuals should have greater control over their data and be allowed to 
  demand the removal or deletion of personal records from any organization that 
  holds them. If adopted, this requirement would have immense resource 
  implications for organizations and could be time-consuming and complex to 
  implement, particularly where it relates to the fast-moving world of social 
  media. However, the small print suggests that this right is a 'qualified' 
  one.&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/Jx0J2vEdNoA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/Jx0J2vEdNoA/security.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Fri, 30 Mar 2012 08:01:36 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:998B6631-2644-4AE6-BD69-CF7F6F3A6D13.40998.3276925</guid>
      <category>security</category>
      <category>identity theft</category>
      <category>computers</category>
      <category>sensitive information</category>
      <category>EU</category>
    <feedburner:origLink>http://www.itproductivity.org/security.htm</feedburner:origLink></item>
    <item>
      <title>Proposed new manadated compliance for executive and CIO compensation</title>
      <description>&lt;P&gt;An entirely new and potentially more invasive accounting-related influence on 
executive compensation (including CIOs), in the form of proposed amendments to 
Public Company Accounting Oversight Board (PCAOB) auditing standards. If 
adopted, the proposed amendments could spur corporate auditors to force changes 
to compensation programs due to unacceptable risks of material misstatement, an 
increased risk of fraud, or both.&lt;/P&gt;
&lt;P align=center&gt;&amp;nbsp;&lt;A 
href="http://www.itproductivity.org/session/catalog_items.aspx?detail=1&amp;amp;catalog=10&amp;amp;pos=1"&gt;&lt;IMG 
border=0 hspace=10 alt="IT Compensation Data" vspace=5 align=middle 
src="http://www.itproductivity.org/images/Salaries.png" 
longDesc="IT Salary Data"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;DIV align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/catalog_items.aspx?catalog=10&amp;amp;detail=1&amp;amp;pos=1"&gt;&lt;IMG 
border=0 alt="" src="http://www.itproductivity.org/images/Blue_Order_Now.gif" 
width=124 height=22&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;A 
href="https://novisurvey.net/n/SalarySurvey.aspx" target=_blank&gt;&lt;/A&gt;&amp;nbsp; &lt;A 
href="http://www.itproductivity.org/Register_2010_IT_Salary_Survey.asp"&gt;&lt;IMG 
border=0 alt="" 
src="http://www.itproductivity.org/images/Blue_Download_Summary.gif" width=173 
height=22&gt;&lt;/A&gt;&lt;/DIV&gt;
&lt;P&gt;&lt;A href="http://www.itproductivity.org/Salary.htm"&gt;Executive compensation 
&lt;/A&gt;is not a new area for the PCAOB. Auditing Standard No. 12, "Identifying and 
Assessing Risks of Material Misstatement," currently states that "the auditor 
should consider performing . . . procedures and the extent to which the 
procedures should be performed [to] obtain an understanding of compensation 
arrangements with senior management, including incentive compensation 
arrangements, changes or adjustments to those arrangements, and special 
bonuses."&lt;/P&gt;
&lt;P&gt;The increased scrutiny would not be limited to just reviewing more documents. 
The proposed amendments also would require the auditors to consider contacting 
persons who are involved in executive-compensation decisions but not in 
financial audits&amp;nbsp;- such as the compensation committee chair, the outside 
compensation consultant, and human-resources personnel&amp;nbsp;- to better 
understand the company's executive-compensation structure. Auditing procedures 
would also target the authorization and approval process for executive 
perquisites and reimbursement arrangements.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/LS3TbewUDyg" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/LS3TbewUDyg/Salary.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Tue, 13 Mar 2012 09:50:37 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:3B80C223-6678-469F-8EA4-CB485D394ECE.40981.4063014352</guid>
      <category>salary</category>
      <category>compensation</category>
      <category>budgets</category>
      <category>cio</category>
    <feedburner:origLink>http://www.itproductivity.org/Salary.htm</feedburner:origLink></item>
    <item>
      <title>Security breaches can go un-detected for a lomg time</title>
      <description>&lt;P align=center&gt;&lt;A href="http://www.itproductivity.org/security.htm"&gt;&lt;IMG 
border=0 alt="Security Breaches" vspace=5 align=right 
src="http://www.itproductivity.org/images/securitymanual.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Over 90 percent of &lt;A href="http://www.itproductivity.org/security.htm"&gt;data 
breaches &lt;/A&gt;are the result of external attacks and almost 60 percent of 
organizations discovered them months or years later, Verizon said in a report 
released at the RSA security conference.&lt;/P&gt;
&lt;P&gt;According to the report, the use of default or stolen credentials was one of 
the primary methods that attackers used to gain access to data in 2011. Some 
organized crime groups have automated their attacks to scan for very specific 
ports, like those for remote desktop, pcAnywhere and similar products, and then 
they try to log in with common or stolen passwords.&lt;/P&gt;
&lt;P&gt;This problem is common with small businesses that outsource the 
administration of their IT systems to third parties who offer remote support. 
These organizations should implement some type of access control for remotely 
accessible systems, like restricting which IPs are allowed to connect to 
them.&lt;/P&gt;
&lt;P&gt;Web-based attacks like SQL injection have a lower frequency and didn't even 
make the top 10 list on the annual report that will be published later this 
year, Baker said. The rate of SQL injection attacks is usually much higher for 
financial services organizations.&lt;/P&gt;
&lt;P&gt;Janco's&amp;nbsp;&lt;A href="http://www.itproductivity.org/security.htm"&gt;Security 
Manual &lt;/A&gt;for the Internet and Information Technology is over 240 pages in 
length.&amp;nbsp; The template is compliant with ISO 27000 (formerly ISO 17799), 
Sarbanes-Oxley, Patriot Act and HIPAA and includes a PCI DSS Audit program. &lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 alt=order 
src="http://www.itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://www.itproductivity.org/register_security_policies_procedures_template.ASP"&gt;&lt;IMG 
border=0 alt=Download 
src="http://www.itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;One problem that doesn't seem to improve from year to year has to do with &lt;A 
href="http://www.itproductivity.org/security.htm"&gt;breach discovery&lt;/A&gt;. It takes 
the majority of organizations months to discover a breach and some of them even 
take years.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/Jx0J2vEdNoA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/Jx0J2vEdNoA/security.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Thu, 01 Mar 2012 14:08:53 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:2A6CC11C-1156-422F-AEA5-63049CB372F9.40969.544692037</guid>
      <category>security</category>
      <category>identity theft</category>
      <category>computers</category>
      <category>sensitive Information</category>
      <category>breach</category>
    <feedburner:origLink>http://www.itproductivity.org/security.htm</feedburner:origLink></item>
    <item>
      <title>Cybersecurity now a CEO concern</title>
      <description>&lt;P align=center&gt;&lt;A href="http://www.itproductivity.org/security.htm"&gt;&lt;IMG 
border=0 alt="Security Procedures" vspace=5 align=middle 
src="http://www.itproductivity.org/images/security.gif" width=85 
height=110&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="http://www.itproductivity.org/security.htm"&gt;Cybersecurity&lt;/A&gt; is not 
just an IT issue; that is not how your adversaries are looking at it. Using IT 
happens to be the way they get into networks. Technology is only one aspect. 
Organizations need to look at it as a foreign intelligence collection effort. 
Bottom line, cybersecurity needs to be top-down driven, from the head of the 
agency or a CEO on down. Only then will the enterprise be adequately protected. 
&lt;/P&gt;
&lt;H1 align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 hspace=10 alt="Security Manual Template" vspace=10 align=middle 
src="http://www.itproductivity.org/images/securitymanual.gif" width=240 
height=254&gt;&lt;/A&gt;&lt;/H1&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/Jx0J2vEdNoA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/Jx0J2vEdNoA/security.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Mon, 27 Feb 2012 07:59:00 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:83CCE50E-0601-4A67-B80B-C170F6064AD7.40966.2891341667</guid>
      <category>security</category>
      <category>identity theft</category>
      <category>computers</category>
      <category>sensitive Information</category>
      <category>cybersecurity</category>
    <feedburner:origLink>http://www.itproductivity.org/security.htm</feedburner:origLink></item>
    <item>
      <title>Feds to cut IT spending</title>
      <description>&lt;P&gt;&lt;A title="Metrics Internet and IT" 
href="http://www.itproductivity.org/metric_book.htm"&gt;&lt;IMG border=0 hspace=5 
alt="Metrics Internet and IT" vspace=5 align=right 
src="http://www.itproductivity.org/images/MetricsIT.gif" 
longDesc="Metrics Internet and IT"&gt;&lt;/A&gt;The current administration has proposed a 
slight decrease in federal IT spending in 2013, with many of its funded projects 
aimed at realizing further savings down the road.&lt;/P&gt;
&lt;P&gt;Overall, the budget calls for spending $78.8 billion, a 1.2 percent decrease 
from 2012.&lt;/P&gt;
&lt;P&gt;The Defense Department takes the biggest hit overall, with a drop of 3.6 
percent, which more than offsets a 1.1 percent gain in civilian agencies.&lt;/P&gt;
&lt;P&gt;Many of the IT projects highlighted in the proposed budget received support 
because of their potential to improve the efficiency of agency operations by 
modernizing and enhancing existing systems. The budget also highlights ongoing 
efforts to save money through data center consolidation and cloud computing.&lt;/P&gt;
&lt;DIV align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=23"&gt;&lt;IMG 
border=0 alt=order 
src="http://www.itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://www.itproductivity.org/Register_Productivity_Metrics.asp"&gt;&lt;IMG 
border=0 alt=Download 
src="http://www.itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/DIV&gt;
&lt;P&gt;One idea is to create a data center marketplace, in which agencies in need 
of new computing power can be steered toward unused capacity available within 
government.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/ZwJSAjbyBzU" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/ZwJSAjbyBzU/CostControl.html</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Tue, 14 Feb 2012 08:06:55 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:3A5EF14D-1495-4608-B6C2-82D4A72D866F.40953.2948482407</guid>
      <category>cost control</category>
      <category>savings</category>
      <category>government</category>
    <feedburner:origLink>http://www.itproductivity.org/CostControl.html</feedburner:origLink></item>
    <item>
      <title>Training supervisors on supporting staff improves productivity</title>
      <description>&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/IT-Job-Descriptions.htm"&gt;&lt;IMG border=0 
alt="Job Descriptions" vspace=5 align=right 
src="http://www.itproductivity.org/images/JobDescriptions.gif" width=92 
height=117&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;The demand to &lt;A href="http://www.itproductivity.org/"&gt;improve productivity 
&lt;/A&gt;has created a workplace environment of intense competition and increased 
stress for many. Paradoxically, these conditions often stymie organizational 
efforts to become more efficient and effective.&lt;/P&gt;
&lt;P&gt;A new study offers a way to improve worker productivity&amp;nbsp;- training 
direct supervisors to provide support. While it may seem a common-sense notion, 
many employers do not train supervisors on the necessity of support or on 
techniques to provide assistance.&lt;/P&gt;
&lt;P&gt;In earlier studies, scholars have shown stress at the workplace (due to high 
job demands and low control) can cause workers to develop psychological strain 
that translates into physiological symptoms, such as headaches, stomach aches 
and fatigue.&lt;A title="Metrics Internet and IT" 
href="http://www.itproductivity.org/metric_book.htm"&gt;&lt;IMG border=0 hspace=5 
alt="Metrics Internet and IT" vspace=5 align=right 
src="http://www.itproductivity.org/images/metrics_IT_Internet.gif" width=85 
longDesc="Metrics Internet and IT" height=110&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;When the boss offers support in the form of, for example, a lightened work 
load or stress management training, it is more likely to keep the worker from 
taking sick leave. This is because the worker feels more inclined to reciprocate 
the supportive treatment by keeping their work effort high.&lt;/P&gt;
&lt;P&gt;Researchers determined that co-worker support early on, when the employee 
begins to experience workday stress, plays a role in reducing the physical 
effects of stress, thereby reducing the likelihood of even developing the need 
for sickness absence.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/yosxhB2UPZg" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/yosxhB2UPZg/job.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Thu, 09 Feb 2012 08:24:29 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:79048F62-11E9-47DB-9663-09873B7273F1.40948.3057918287</guid>
      <category>productivity</category>
      <category>supervisors</category>
    <feedburner:origLink>http://www.itproductivity.org/job.htm</feedburner:origLink></item>
    <item>
      <title>H-1B discriminates against US IT workers</title>
      <description>&lt;P&gt;H-1B workers are better educated than U.S. born workers and earn more. The 
report by two economists at the non-partisan Public Policy Institute of 
California, found that, on average, H-1B workers are about 10 years younger than 
U.S. born workers.&lt;/P&gt;
&lt;P align=center&gt;&amp;nbsp;&lt;A 
href="http://www.itproductivity.org/session/catalog_items.aspx?detail=1&amp;amp;catalog=10&amp;amp;pos=1"&gt;&lt;IMG 
border=0 hspace=10 alt="IT Job Market" vspace=5 align=middle 
src="http://itproductivity.org/EmploymentCharts/IT_Hiring_Trend1201.png" 
longDesc="IT Salary Data"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;The report's findings concerning pay indirectly challenge beliefs about the 
H-1B program held by its backers.&amp;nbsp; In a recent column in the Financial 
Times, it was argued that restrictions on the H-1B program protect "many high 
earners from skilled migrant competitors." He called the H-1B program "a subsidy 
for the wealthy," meaning well-paid IT workers. &lt;/P&gt;
&lt;P&gt;But according to this study, the conclusion U.S. IT workers are a "privileged 
elite is wrong." The study found that the average annual earnings of H-1B 
workers are about 10% higher than the average annual earnings of U.S. workers, 
after adjustments for age, occupation and education.&lt;/P&gt;
&lt;P&gt;The study is drawing reaction from those who see current H-1B policies as a 
detriment to U.S. workers. &lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/iWRFXMy5jIc" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/iWRFXMy5jIc/salary.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Fri, 03 Feb 2012 14:08:54 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:9F8D1128-4178-4AD7-877E-74A318DA932F.40942.5172986343</guid>
      <category>career</category>
      <category>employment</category>
      <category>IT professionals</category>
      <category>Janco</category>
    <feedburner:origLink>http://www.itproductivity.org/salary.htm</feedburner:origLink></item>
    <item>
      <title>Anonymous implements social media hacks</title>
      <description>&lt;P align=center&gt;&lt;A href="http://itproductivity.org/security.htm"&gt;&lt;IMG border=0 
alt="Security Procedures" vspace=5 align=right 
src="http://itproductivity.org/images/security.gif" width=85 height=110&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Anonymous distributed links to specially crafted Web pages via its Twitter 
feed which was re-tweeted widely, and links also popped up on Internet Relay 
Chat rooms, Facebook, Tumblr and other social networking sites. Some of the 
links led to PasteHTML.com, a site that looks a little like the popular 
text-sharing site Pastebin frequently used by Anonymous to issue statements. A 
variation of this method allowed users to type in the IP address of target Web 
servers before the JavaScript code began executing.&lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 alt=order 
src="http://itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://itproductivity.org/register_security_policies_procedures_template.ASP"&gt;&lt;IMG 
border=0 alt=Download 
src="http://itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Most of the links were obscured using URL shortening services such as bit.ly. 
Several Anonymous Twitter accounts have thousands of followers, and some gained 
"hundreds of thousands of new fans overnight" during the course of the campaign, 
according to Cluley.&lt;/P&gt;
&lt;P&gt;The new method appears to have helped knock Universal Music and other sites 
offline during last week's Megaupload-revenge attacks&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/RC9y24WVu2g" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/RC9y24WVu2g/security.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Sat, 28 Jan 2012 09:31:27 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:E7FA05A1-C33D-4150-AFA6-5847DE76A977.40936.3524244213</guid>
      <category>security</category>
      <category>identity theft</category>
      <category>computers</category>
      <category>sensitive Information</category>
      <category>Anonymous</category>
    <feedburner:origLink>http://itproductivity.org/security.htm</feedburner:origLink></item>
    <item>
      <title>FedRAMP to drive cloud solution providers</title>
      <description>&lt;P&gt;&lt;A href="http://itproductivity.org/Cloud.htm"&gt;&lt;IMG border=0 hspace=5 alt="" 
vspace=5 align=right src="http://itproductivity.org/images/CloudOutsourcing.jpg" 
width=85 height=110&gt;&lt;/A&gt;The Federal CIO Council released the security control 
requirements for the Federal Risk and Authorization Management Program (FedRAMP) 
- the new, innovative IT risk management program created to foster the adoption 
of cloud computing by the Federal government. FedRAMP provides a standardized 
approach to the security authorization process for cloud products and services, 
adopting requirements agreed upon by all Federal agencies and approved by the 
FedRAMP Joint Authorization Board (JAB). The security controls baseline is the 
basis for FedRAMPsstandardized approach to the security authorization process 
for cloud products and services. The release of the FedRAMP controls is the 
critical first step that to successfully launching FedRAMP.&lt;/P&gt;
&lt;DIV align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=52"&gt;&lt;IMG 
border=0 alt="" src="http://itproductivity.org/images/order_Red.gif" width=124 
height=22&gt; &lt;/A&gt;&lt;A href="http://itproductivity.org/Register_Cloud.asp"&gt;&lt;IMG 
border=0 alt="" src="http://itproductivity.org/images/TableofContents.gif" 
width=253 height=22&gt;&lt;/A&gt;&lt;/DIV&gt;
&lt;P&gt;FedRAMPs unified risk management process will evaluate IT services offered 
by vendors on behalf of Federal agencies, saving agencies from conducting their 
own risk management programs. By reducing duplicative risk management efforts, 
FedRAMP will enable Federal agencies to focus their evaluations of IT services 
on their agencys specific needs, as well as their privacy and security 
requirements. In the coming month, GSA will release the FedRAMP Concept of 
Operations, further detailing the processes for Federal agencies and CSPs to 
meet FedRAMP requirements.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/QJ8H323bSnc" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/QJ8H323bSnc/Cloud.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Sat, 14 Jan 2012 09:42:26 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:4BF1CAA7-08CD-4FFE-BE42-0F9BF66B1DE5.40922.3615032176</guid>
      <category>fedRAMP</category>
      <category>cloud</category>
      <category>infrastructure</category>
    <feedburner:origLink>http://itproductivity.org/Cloud.htm</feedburner:origLink></item>
    <item>
      <title>IT job descriptions updated to meet all compliance requirements</title>
      <description>&lt;STRONG&gt;
&lt;P align=center&gt;&lt;A href="http://itproductivity.org/IT-Job-Descriptions.htm"&gt;&lt;IMG 
border=0 alt="Job Descriptions" vspace=5 align=right 
src="http://itproductivity.org/images/JobDescriptions.gif" width=92 
height=117&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Internet and Information Technology Position Descriptions 
HandiGuide&lt;/STRONG&gt;®&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;243 Job Descriptions and Organization Charts Sensitive Information 
Policy Compliance Agreement&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;The IT job descriptions contained within the Internet and Information 
Technology Position Descriptions HandiGuide&lt;SUP&gt;®&lt;/SUP&gt; were completed in 2012 
and contains over 700 pages; in a new easy to &lt;A style="TEXT-DECORATION: none" 
href="http://www.e-janco.com/Samples/SampleManagerFacility.pdf" 
target=_blank&gt;read format&lt;/A&gt;; and, includes sample organization charts, a job 
progression matrix, and 243 Internet and Information Technology (IT) job 
descriptions.&amp;nbsp;&amp;nbsp; The book also addresses Fair Labor Standards and the 
ADA, and sexual harassment.&amp;nbsp; Each job description meets ADA standards and 
the position description is delivered in electronic format - word which is 
editable and PDF which is printed.&lt;/P&gt;
&lt;P&gt;&lt;A href="http://itproductivity.org/IT-Job-Descriptions.htm"&gt;More..&lt;/A&gt;.&amp;nbsp; 
&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/sPd5KJ2FkiI" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/sPd5KJ2FkiI/IT-Job-Descriptions.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Sat, 07 Jan 2012 18:28:48 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2012:DC485404-A387-48CA-9068-AF8B9C0DC40E.40915.7262670486</guid>
      <category>job descriptions</category>
      <category>handiguide</category>
      <category>career</category>
      <category>compliance</category>
    <feedburner:origLink>http://itproductivity.org/IT-Job-Descriptions.htm</feedburner:origLink></item>
    <item>
      <title>Security ignored by younger employees</title>
      <description>&lt;P align=center&gt;&lt;A href="http://itproductivity.org/security.htm"&gt;&lt;IMG border=0 
alt="Security Procedures" vspace=5 align=right 
src="http://itproductivity.org/images/securitymanual.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Employees aged 18-30 tend to have lax attitudes about computer security and 
are more likely than their older ounterparts to ignore IT policies, according to 
a recent Cisco report.&lt;/P&gt;
&lt;P&gt;About 61 percent of young employees surveyed by Cisco researchers feel 
corporate IT security isn't their responsibility and should be handled by their 
employer or the device manufacturer, the researchers wrote in the third 
installation of Cisco's "Connected World Technology" report. "Young employees" 
in this report included 1,400 college students polled between the ages of 18 and 
23 and 1,400 professionals polled under the age of 30.&lt;/P&gt;
&lt;P&gt;Seven out of 10 young employees polled also frequently ignore IT policies and 
67 percent feel the IT policies on social media and device usage are outdated 
and need to be modified to "address real-life demands for more work 
flexibility," according to Cisco. The younger workforce has "different" 
expectations of what should be allowed at work, and over time these policies and 
restrictions may become a deciding factor in where they choose to work.&lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 alt=order 
src="http://itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://itproductivity.org/register_security_policies_procedures_template.ASP"&gt;&lt;IMG 
border=0 alt=Download 
src="http://itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;The Security Manual for the Internet and Information Technology is over 240 
pages in length.&amp;nbsp; The template is compliant with ISO 27000 (formerly ISO 
17799), Sarbanes-Oxley, Patriot Act and HIPAA and includes a PCI DSS Audit 
program. All versions of the Security Manual template include both the Business 
&amp;amp; IT Impact Questionnaire and the Threat &amp;amp; Vulnerability Assessment Tool 
(both were redesigned to address Sarbanes Oxley compliance).&amp;nbsp;&amp;nbsp; In 
addition, the Security Manual Template PREMIUM Edition contains 16 detail job 
descriptions that apply specifically to security and Sarbanes 
Oxley.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/RC9y24WVu2g" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/RC9y24WVu2g/security.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Tue, 20 Dec 2011 08:48:56 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:7B1A0789-4BC0-4282-9747-CC8280FA31CA.40897.3240098843</guid>
      <category>security</category>
      <category>identity theft</category>
      <category>computers</category>
      <category>sensitive Information</category>
    <feedburner:origLink>http://itproductivity.org/security.htm</feedburner:origLink></item>
    <item>
      <title>Security risk from easy access to user logon information</title>
      <description>&lt;P align=center&gt;&lt;A href="http://itproductivity.org/security.htm"&gt;&lt;IMG border=0 
alt="Security Procedures" vspace=5 align=right 
src="http://www.itproductivity.org/images/securitymanual.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Users have dozens of logins and passwords spread out across an equal number 
of sites and applications and it's no wonder the average user tends to forget 
their secret info. Even with a tried and true system for generating memorable 
but complex passwords, the formula could easily fall apart if you just can't 
remember it.&lt;/P&gt;
&lt;P&gt;So rather than continually clicking the "Forget Your Password?" help link, 
folks are readily hiding login information around their computer station.&lt;/P&gt;
&lt;P&gt;And given that there's little variety in those secret locations, "hiding" 
might be a stretch. Typically user passwords was somewhere on their desk in one 
of these easy-to-find locations.&lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 alt=order 
src="http://itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://itproductivity.org/register_security_policies_procedures_template.ASP"&gt;&lt;IMG 
border=0 alt=Download 
src="http://itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;The most common locations where folks hide their login information are:&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;Under the keyboard&lt;/LI&gt;
  &lt;LI&gt;Under the phone&lt;/LI&gt;
  &lt;LI&gt;Under the mouse pad&lt;/LI&gt;
  &lt;LI&gt;On the monitor&lt;/LI&gt;
  &lt;LI&gt;In the top drawer&lt;/LI&gt;
  &lt;LI&gt;Under the desk&lt;/LI&gt;&lt;/UL&gt;
&lt;P&gt;In other words, you're not doing yourself any favors if your entire system is 
compromised by a casual, passing glance from someone outside your office 
window.&lt;/P&gt;
&lt;P&gt;Instead of the highly visible Post-It note on the monitor, Janco Associats 
recommends secure password aggregators to keep your login information 
secure.&lt;BR&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/Jx0J2vEdNoA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/Jx0J2vEdNoA/security.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Fri, 11 Nov 2011 06:12:15 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:0F17FF55-9E85-4CCC-90B0-C37E5267DB56.40858.2142818171</guid>
      <category>password</category>
      <category>security</category>
      <category>identity theft</category>
    <feedburner:origLink>http://www.itproductivity.org/security.htm</feedburner:origLink></item>
    <item>
      <title>Is the death knell for Adobe Flash sounding</title>
      <description>&lt;P&gt;Adobe Systems is ending development of its Flash plug-ins for mobile 
browsers, the company confirmed today. Instead, Adobe will focus on HTML5 and, 
to a lesser extent, its AIR runtime environment. Adobe says it will work on 
tools that convert Flash content and apps to HTML5 and AIR versions for use on 
mobile, rather than continue to develop its mobile Flash Player.&lt;/P&gt;
&lt;P align=center&gt;&lt;A href="http://itproductivity.org/Offer_CIO.htm"&gt;&lt;IMG border=0 
hspace=5 alt="CIO Productivity Kit" vspace=5 
src="http://itproductivity.org/images/CIOkit.gif" width=85 height=110&gt;&lt;/A&gt;&lt;A 
href="http://itproductivity.org/Infrastructure.html"&gt;&lt;IMG border=0 hspace=5 
alt="IT Infrastructure, Strategy, and Charter Template" vspace=5 
src="http://itproductivity.org/images/IT_Infrastructure_Strategy_Charter.gif" 
width=85 height=110&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;At the same time there continue to be reported problems with Adobe Flash with 
IE in the 64 bit environment along with the frustration of users with the Adobe 
Update process.&lt;/P&gt;
&lt;P&gt;Adobe has been working on mobile Flash for years, but shipped an Android 
version only a year ago and on both HP WebOS and the RIM BlackBerry PlayBook 
tablet this summer. Apple has adamantly refused to allow Flash on iOS over 
performance concerns (though it does allow AIR), and Flash has also not appeared 
in the BlackBerry smartphone OS or in Microsoft's Windows Phone 7 despite 
Adobe's promises to do so.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/AfT3uFeqgMY" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/AfT3uFeqgMY/Infrastructure.html</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Wed, 09 Nov 2011 15:19:47 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:207DC66C-652B-438C-A769-B03FAE7AC1A3.40856.5941064236</guid>
      <category>Adobe</category>
      <category>Flash</category>
      <category>WebOS</category>
      <category>iOS</category>
    <feedburner:origLink>http://itproductivity.org/Infrastructure.html</feedburner:origLink></item>
    <item>
      <title>How to terminate an employee</title>
      <description>&lt;P&gt;When you are going to terminate an employee and have prepared property then 
you should follow these best practices. Terminations are one of the most 
difficult personnel issues managers have to deal with; it's easy to bungle them. 
Avoiding the following pitfalls will reduce your risk of a wrongful termination 
lawsuit.&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;Plan for the termination meeting&lt;/U&gt;&lt;/STRONG&gt;&amp;nbsp; - Winging a 
meeting with an employee you are firing is a bad idea. If you don't prepare what 
you're going to say to the employee, you could speak out of turn, and your 
comments could be the basis for a lawsuit.&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;What they're going to say during the meeting 
  &lt;P align=center&gt;&lt;A 
  href="http://itproductivity.org/IT-Job-Descriptions.htm"&gt;&lt;IMG border=0 
  alt="Job Descriptions" vspace=5 align=right 
  src="http://itproductivity.org/images/ITJobDescriptions.png"&gt;&lt;/A&gt;&lt;/P&gt;
  &lt;LI&gt;What's going to happen after the meeting 
  &lt;LI&gt;Whether the employee will be allowed to collect his belongings from his 
  desk, or whether the company will pack them up and send them to him 
  &lt;LI&gt;If the employee has company files at home, the manger needs to figure out 
  how to get those files 
  &lt;LI&gt;Have in hand the employee's final paycheck and include pay for any unused 
  vacation 
  &lt;LI&gt;Provide the employee with a COBRA notice so he knows how much it will cost 
  to continue his health insurance. &lt;/LI&gt;&lt;/UL&gt;
&lt;P&gt;Planning the details of the termination helps demonstrate respect for the 
employee. It shows you care enough about the employee to think about the 
questions and issues the employee will face.&lt;BR&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;Have two people present in the meeting other than the individual 
being fired&lt;/U&gt;&lt;/STRONG&gt;. That way&amp;nbsp; if you end up in litigation, it's not 
one person's word against the other. It's better to have a second person from 
the company who can indicate exactly what was said. &lt;BR&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;Be serious and do not joke about what is going to happen and do 
not treat it like a cattle call&lt;/U&gt;&lt;/STRONG&gt;. Some employers who have to do 
large layoffs round up employees like cattle in a conference room and tell them 
all at once that they're getting pink slips. This disrespectful tactic breeds 
ill will among the affected employees toward their former employer.&lt;BR&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;Get to the point quickly&lt;/U&gt;&lt;/STRONG&gt; - Managers should never 
start a meeting with an employee in which they're going to be terminated with 
pleasantries. It's cruel to mislead the person about the conversation," she 
says. Instead, managers should cut to the chase. "We're meeting today because 
your position has been eliminated' or 'because we need to let you go.'"&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;If the termination is due to the employee's poor performance, managers 
  should have a line and stick to it, such as, 'We've discussed your performance 
  several times. This job is no longer a good fit.' 
  &lt;LI&gt;If the employee is part of a layoff motivated by economic or financial 
  circumstances, it's best to say something simple such as, 'Your employment is 
  being terminated due to a necessary reduction in force. The reason we have to 
  do a reduction in force is because of the tough economic climate,' and leave 
  it at that. &lt;/LI&gt;&lt;/UL&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;Be truthful about the reason for the 
termination&lt;/U&gt;&lt;/STRONG&gt;&amp;nbsp; Managers who feel badly about having to lay off 
staff will sometimes try to soften the blow to the employee during the 
termination meeting. The manager might say, "We have to cut you, but it has 
nothing to do with your performance. You were a great employee, but I need to 
let you go, and it's completely and solely related to cost reasons".&lt;BR&gt;Such 
non-truths become problematic when the decision to lay off the employee was in 
fact performance related. If that individual decides to file a lawsuit alleging 
he was fired because of his age, the company will respond to the claim by 
saying, 'You weren't fired for your age. You were fired because your performance 
was the lowest among the people we chose. The plaintiff will in turn respond, 
'During my termination meeting, you told me my performance was great and that it 
had nothing to do with the reason for my termination.' That alone can make an 
employer liable.&lt;BR&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;Do not broadcast the termination news over social 
media&lt;/U&gt;&lt;/STRONG&gt;. Today there are lawsuits and legal claims related to updates 
managers have posted to Facebook, Twitter or LinkedIn, in which they disclose 
details of employee terminations. &lt;BR&gt;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;Offer employees a severance agreement in return for a release of 
all legal claims&lt;/U&gt;&lt;/STRONG&gt; It helps the employee because it aids in their 
transition and doesn't preclude them from seeking unemployment insurance. From 
the employer's perspective, the severance agreements are important because the 
employee will release the employer of all claims related to or arising out of 
the employment&amp;nbsp; -- if they accept the severance package. That will take 
care of tort claims, contract claims, discrimination claims and wrongful 
termination claims.&lt;BR&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/r8nzYuiXqiM" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/r8nzYuiXqiM/job.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Mon, 07 Nov 2011 17:16:28 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:FF8D1C31-FCE2-4D18-9521-F3F80D86AA14.40854.6748879977</guid>
      <category>terminate employment</category>
      <category>carreers</category>
      <category>cio</category>
      <category>best practices</category>
    <feedburner:origLink>http://itproductivity.org/job.htm</feedburner:origLink></item>
    <item>
      <title>Core network security protection best practices</title>
      <description>&lt;P align=center&gt;&lt;A href="http://itproductivity.org/security.htm"&gt;&lt;IMG border=0 
alt="Security Procedures" vspace=5 align=right 
src="http://itproductivity.org/images/securitymanual.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Network security basic protection rules:&lt;/P&gt;
&lt;P align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/add_product.aspx?catalog=194"&gt;&lt;IMG 
border=0 alt=order 
src="http://itproductivity.org/images/Order_red.gif"&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://itproductivity.org/register_security_policies_procedures_template.ASP"&gt;&lt;IMG 
border=0 alt=Download 
src="http://itproductivity.org/images/Download_Red.gif"&gt;&lt;/A&gt;&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;Don't grant your users local administrator rights. This is cumbersome, but 
  it ensures that the local hash database resists compromise, keeping other 
  users' hashes away from prying eyes.&lt;/LI&gt;
  &lt;LI&gt;Use domain administrator credentials only on machines with domain 
  controller roles installed. Use delegated administrator accounts with fewer 
  rights to perform privileged actions on other machines like client computers 
  and member servers.&lt;/LI&gt;
  &lt;LI&gt;Don't grant junior administrators local administrator rights on servers. 
  Avoid granting anyone local administrator access on servers.&lt;/LI&gt;
  &lt;LI&gt;Consider setting up a whitelist of known-good applications. For some 
  organizations, this is a trivial task, but it will prevent the operation of 
  the utilities&amp;nbsp; used in attacks and any other utilities that may come out 
  to make this attack easier to execute.&lt;/LI&gt;
  &lt;LI&gt;Never use the domain administrator account to grant privileges to service 
  accounts. &lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/Jx0J2vEdNoA" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/Jx0J2vEdNoA/security.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Fri, 28 Oct 2011 09:15:27 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:7542AD04-C5E0-4919-84E1-F1CE89B24DB5.40844.3823740856</guid>
      <category>security</category>
      <category>identity theft</category>
      <category>computers</category>
      <category>sensitive Information</category>
      <category>network</category>
      <category>best practices</category>
    <feedburner:origLink>http://www.itproductivity.org/security.htm</feedburner:origLink></item>
    <item>
      <title>Service-Oriented Architecture and IT Service Management Are Keys To Success in the Recovery</title>
      <description>&lt;FONT size=2&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;A 
href="http://www.itproductivity.org/itsm.htm"&gt;&lt;FONT size=3 
face=Calibri&gt;&lt;STRONG&gt;SOA&amp;nbsp;and ITSM &lt;/STRONG&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=3 
face=Calibri&gt;&lt;STRONG&gt;drive success and productivity&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;/FONT&gt;&lt;FONT size=2 face=Calibri&gt;One 
bad customer experience can cost you that customer for life. Hospitality, 
travel, retail, healthcare, and financial services are especially prone to 
losing customers who have a negative experience. It does not take much for a 
customer to decide that you and your company are not worth his time, effort, or 
money.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal align=center&gt;&lt;A 
href="http://www.itproductivity.org/session/catalog_items.aspx?detail=1&amp;amp;catalog=293&amp;amp;pos=1"&gt;&lt;IMG 
border=0 src="http://www.itproductivity.org/buttons/Order_Now.gif" width=76 
height=20&gt;&lt;/A&gt;&amp;nbsp;&amp;nbsp; &lt;A 
href="http://www.itproductivity.org/Register_itsm.asp"&gt;&lt;IMG border=0 
src="http://www.itproductivity.org/buttons/Sample.gif" width=56 
height=20&gt;&lt;/A&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;Customers 
like to feel loved, and they are turned off very quickly when they sense that 
you do not care about the pain they are feeling. Even if you cannot help them 
because the situation is beyond your control, acknowledge that you understand 
both the situation and their frustration.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2 face=Calibri&gt;&lt;A 
href="http://www.itproductivity.org/itsm.php"&gt;&lt;IMG border=0 hspace=0 alt="" 
vspace=5 align=right src="http://www.itproductivity.org/images/itsm.gif" 
width=85 height=110&gt;&lt;/A&gt;&lt;FONT size=3 face="Times New Roman"&gt;&amp;nbsp;&lt;/FONT&gt;No 
customer wants the person serving her to be distracted or preoccupied. Ever go 
to the local mall and try to get help from a teenager focused more on texting 
her friends than helping you find what youre looking for? On the other hand, 
being too focused can be a bad thing. Have you ever asked an innocent question 
out of curiosity and then found yourself stuck for an eternity while a customer 
support person hunts endlessly for an answer? This person is likely so focused 
on getting the answer that he does not realize that you really do not care that 
much about it and would rather not wait for an answer to an inessential 
question. Be sure your people understand the degree of focus required for the 
job.&lt;/FONT&gt;&lt;/P&gt;
&lt;P style="MARGIN: 6pt 0in" class=MsoNormal&gt;&lt;FONT size=2&gt;&lt;FONT face=Calibri&gt;Even 
if the employee has the right skill set and experience, his odds of being 
successful and remaining on the job are low if his core behaviors and tendencies 
do not line up with those needed for success in that particular role. This is 
especially true for customer-facing roles in which your frontline employees act 
as extensions of your brand and heavily influence the customer experience. &lt;SPAN 
style="mso-spacerun: yes"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/7cOn4P5-H-s" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/7cOn4P5-H-s/itsm.htm</link>
      <dc:creator>rss@itproductivity.org</dc:creator>
      <pubDate>Sun, 16 Oct 2011 15:35:50 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2009:227897C3-250C-492B-80BE-2F185A7F2B78.40113.7025957292</guid>
      <category>ITSM</category>
      <category>SOA</category>
      <category>Change Control</category>
      <category>Support</category>
      <category>Remote Sites</category>
      <category>Service Management</category>
    <feedburner:origLink>http://www.itproductivity.org/itsm.htm</feedburner:origLink></item>
    <item>
      <title>Security for mobile devices is a major issue for CIOs</title>
      <description>&lt;P&gt;&lt;A href="http://itproductivity.org/Cloud.htm"&gt;&lt;IMG border=0 hspace=5 
alt="Mobile Device Security" vspace=5 align=right 
src="http://itproductivity.org/images/MobilUse.png"&gt;&lt;/A&gt;With the proliferation 
of smartphones and tablets,&amp;nbsp;workers can now process business emails, 
produce work content, and conduct meetings straight from these 
devices.&amp;nbsp;They can also perform personal financial transactions, shop 
online, and even file our taxes with the IRS from the same device and at the 
same time. Mobile devices are the future credit cards and identity carriers, as 
well as our portals into the digital world.&lt;/P&gt;
&lt;P&gt;This trend is driving more organizations to support personally owned devices 
in the work environment, allowing employees anytime, anywhere access to business 
resources. In North America And Europe more than 50% of firms support 
employee-owned mobile and smartphones. This empowered workforce uses groundswell 
technologies such as mobile devices to drive increased productivity, innovation, 
and improved customer services.&lt;/P&gt;
&lt;P&gt;The business tasks both IT operations and security professionals with making 
sense of the complexities of supporting personal devices in the corporate 
environment. Depending on the industry that you are in, consumerization can 
present challenges to your security, compliance, and legal requirements. 
Determining what these challenges are is the first step when crafting a strategy 
to manage these new endpoints in your corporate network.&lt;/P&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/h7e49WL_uR0" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/h7e49WL_uR0/individual_policies.htm</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Sat, 15 Oct 2011 05:56:17 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:3E8C1502-C0E7-44AC-9F9D-6E41BA08B265.40831.2438518519</guid>
      <category>mobile computing</category>
      <category>security</category>
      <category>mobile devices</category>
      <category>cio</category>
    <feedburner:origLink>http://itproductivity.org/individual_policies.htm#tpm1_12</feedburner:origLink></item>
    <item>
      <title>Data governance and record managment objectives</title>
      <description>&lt;P&gt;The objective of for records management and data governance falls into three 
major areas:&lt;/P&gt;
&lt;UL&gt;
  &lt;LI&gt;&amp;nbsp;&lt;A 
  href="http://www.e-janco.com/RecordManagementPolicy.html"&gt;&lt;STRONG&gt;&lt;IMG 
  border=0 hspace=10 alt="Record Management - Data Governance" vspace=5 
  align=right 
  src="http://www.e-janco.com/images/RecordManagement.png"&gt;&lt;/STRONG&gt;&lt;/A&gt;&lt;STRONG&gt;&lt;U&gt;Finding 
  out what's in place&lt;/U&gt;&lt;/STRONG&gt;. Organizations have historically had a rather 
  laid-back approach to data governance, in large part because the (relatively 
  primitive) native security controls havent offered any other option. Moving 
  forward, a critical first step is to find out exactly whats in place to begin 
  with.&lt;/LI&gt;
  &lt;LI&gt;&lt;U&gt;&lt;STRONG&gt;Minimizing IT's role as gatekeeper&lt;/STRONG&gt;&lt;/U&gt;. Because the IT 
  team has historically been the only group of people who could modify resource 
  access permissions, theyve been thrust into the role of deciding who 
  permissions are given to. Thats inappropriate, since IT rarely has the 
  information needed to properly govern access to resources. While IT may 
  continue to be responsible for implementing access controls, moving forward we 
  need to remove them from the role of actually governing, and instead put that 
  burden on the people within the organization who actually own the data.&lt;/LI&gt;
  &lt;LI&gt;&lt;STRONG&gt;&lt;U&gt;Improving consistency&lt;/U&gt;&lt;/STRONG&gt;. Inconsistent application of 
  permissions and inconsistent configuration of file servers are leading 
  contributors to downtime, lost productivity, security breaches and more. 
  Organizations seek to create a single, consistently configured and 
  consistently governed environment that provides users with access to exactly 
  the resources they need - no more and no less. An example would be during a 
  merger when bringing in another directory and permission system very similar 
  to the existing.&lt;/LI&gt;&lt;/UL&gt;&lt;img src="http://feeds.feedburner.com/~r/itproductivity/iIqA/~4/HyNj8SRWQw4" height="1" width="1"/&gt;</description>
      <link>http://feedproxy.google.com/~r/itproductivity/iIqA/~3/HyNj8SRWQw4/RecordManagementPolicy.html</link>
      <dc:creator>Webmaster</dc:creator>
      <pubDate>Mon, 10 Oct 2011 05:49:27 -0600</pubDate>
      <guid isPermaLink="false">tag:www.tristana.org,2011:F7132F92-2614-4330-AC95-1176DD949269.40826.2404049653</guid>
      <category>record retention</category>
      <category>backup</category>
      <category>record management</category>
      <category>CIO</category>
      <category>Archiving</category>
      <category>data governance</category>
    <feedburner:origLink>http://www.e-janco.com/RecordManagementPolicy.html</feedburner:origLink></item>
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