Jemstep
Verifying - Database maintenance is now complete. We will be bringing the system back online in the next 20 minutes once we've finished verifying that there were no problems.
Jul 23, 03:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 02:02 PDT
Scheduled - The maintenance is taking slightly longer than expected.
Marketing site
Portfolio Manager
API
Account Aggregation Services
Securities Data Services
Pricing Data Services
Search Services
Transactional Email
Partner Sites
Support Portal
System Metrics Month Week Day
Marketing Site Uptime ?
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Marketing Site Response Time
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Portfolio Manager Uptime ?
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Portfolio Manager Response Time
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API Uptime ?
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API Response Time ?
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Employer Search Uptime ?
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FI Search Uptime ?
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Product Search Uptime ?
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AmericasBest401k Partner Uptime
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Redhawk Partner Uptime
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Past Incidents
Jul 23, 2014
Completed - The scheduled maintenance has been completed.
Jul 23, 03:00 PDT
Update - The database maintenance is progressing well and we are over 2/3s complete. We are expecting to be back online within an hour.
Jul 23, 02:00 PDT
Update - We are currently processing the required database updates. It is running smoothly and no issues are expected. The software update has been deployed through and is ready. We will keep you posted.
Jul 23, 00:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 PDT
Scheduled - We have scheduled an update that requires some database maintenance and will be deactivating the site during the maintenance window.
Jul 22, 23:58 PDT
Jul 22, 2014

No incidents reported.

Jul 21, 2014

No incidents reported.

Jul 20, 2014

No incidents reported.

Jul 19, 2014

No incidents reported.

Jul 18, 2014

No incidents reported.

Jul 17, 2014

No incidents reported.

Jul 16, 2014

No incidents reported.

Jul 15, 2014

No incidents reported.

Jul 14, 2014

No incidents reported.

Jul 13, 2014

No incidents reported.

Jul 12, 2014

No incidents reported.

Jul 11, 2014

No incidents reported.

Jul 10, 2014

No incidents reported.

Jul 9, 2014

No incidents reported.