KateNasser.com http://katenasser.com The People-Skills Coach™ Tue, 18 Jun 2013 21:10:09 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 People Skills: Essentials to Seeing Others’ Views #Peopleskills http://katenasser.com/people-skills-essentials-see-others-view/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/people-skills-essentials-see-others-view/#comments Tue, 18 Jun 2013 19:00:42 +0000 Kate Nasser http://katenasser.com/?p=32618 You don't need ESP nor a telescope nor microscope to see & understand others' views. You do need these 6 essentials. Insight fr The People-Skills Coach™.

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]]> http://katenasser.com/people-skills-essentials-see-others-view/feed/ 4 Customer Service Tech Support Leaders: The True #PeopleSkills Job http://katenasser.com/customer-service-tech-support-people-skills/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/customer-service-tech-support-people-skills/#comments Mon, 17 Jun 2013 01:00:10 +0000 Kate Nasser http://katenasser.com/?p=32731 To hire best customer service tech support agents, add these attitudes and people skills to the job description you advertise! From The People Skills Coach™.

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]]> http://katenasser.com/customer-service-tech-support-people-skills/feed/ 4 Teamwork #Peopleskills: Leaders, When Do You Intervene? http://katenasser.com/teamwork-people-skills-leadership-when-to-intervene/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/teamwork-people-skills-leadership-when-to-intervene/#comments Tue, 11 Jun 2013 10:00:03 +0000 Kate Nasser http://katenasser.com/?p=32539 Leaders are you confusing empowerment & abandonment? Teamwork doesn't magically appear. You have a unique role in developing teams especially in these specific situations.

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]]> http://katenasser.com/teamwork-people-skills-leadership-when-to-intervene/feed/ 4 People Skills Chat June 16: #PeopleSkills Sincerity Part II http://katenasser.com/people-skills-chat-sincerity-part-ii/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/people-skills-chat-sincerity-part-ii/#comments Tue, 11 Jun 2013 09:50:33 +0000 Kate Nasser http://katenasser.com/?p=32705 Sunday June 16 #peopleskills chat 10am ET will continue to explore sincerity & dealing w/ insincerity. Join host Kate Nasser, The People Skills Coach™ and the people skills community!

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]]> http://katenasser.com/people-skills-chat-sincerity-part-ii/feed/ 0 Leadership: 5 Essentials to Building 21st Century Teams http://katenasser.com/team-building-21st-century-leadership/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/team-building-21st-century-leadership/#comments Sun, 09 Jun 2013 12:00:17 +0000 Kate Nasser http://katenasser.com/?p=32531 As business changes so must teamwork. Here are 5 NEW team building essentials that start w/ new definition of team. View 5 min video fr The People-Skills Coach™.

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]]> http://katenasser.com/team-building-21st-century-leadership/feed/ 5 Leadership #PeopleSkills: How to Spot Fake Zeal http://katenasser.com/leadership-people-skills-spot-fake-zeal/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/leadership-people-skills-spot-fake-zeal/#comments Tue, 04 Jun 2013 20:20:55 +0000 Kate Nasser http://katenasser.com/?p=32412 Leaders, can you tell if your team's zeal is real? Fake zeal risks org. success. Leadership people skills can show you the true picture. Here are 6 key signs.

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]]> http://katenasser.com/leadership-people-skills-spot-fake-zeal/feed/ 0 People Skills Chat June 9: #Peopleskills & Sincerity Part I http://katenasser.com/people-skills-chat-june-9-sincerity-part-one/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/people-skills-chat-june-9-sincerity-part-one/#comments Tue, 04 Jun 2013 20:00:25 +0000 Kate Nasser http://katenasser.com/?p=32497 Please join us this Sun. June 9, 2013 for a deep people skills Twitter chat. TOPIC: #Peopleskills & Sincerity - Part I. Host: Kate Nasser, The People-Skills Coach™. We will continue the following week w/ Part II of this complex people skills topic.

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]]> http://katenasser.com/people-skills-chat-june-9-sincerity-part-one/feed/ 0 Customer Service Teams & Controversy: Leaders Are You Ready? http://katenasser.com/customer-service-teams-controversy-leaders-ready/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/customer-service-teams-controversy-leaders-ready/#comments Sun, 02 Jun 2013 12:00:11 +0000 Kate Nasser http://katenasser.com/?p=32336 Leaders, do you know if your customer service teams will take sides in midst of controversy? True story, effect on customers, people skills lessons learned. Don't let this happen on your watch!!!

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]]> http://katenasser.com/customer-service-teams-controversy-leaders-ready/feed/ 2 Employee Appreciation #PeopleSkills: Simplest Reason http://katenasser.com/employee-appreciation-people-skills-leadership/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/employee-appreciation-people-skills-leadership/#comments Tue, 28 May 2013 00:00:34 +0000 Kate Nasser http://katenasser.com/?p=32242 Leaders, here's the simplest reason for showing employee appreciation as you lead. True story & lesson learned fr The People-Skills Coach™. Will you add an appreciation story from your work & lesson learned?

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]]> http://katenasser.com/employee-appreciation-people-skills-leadership/feed/ 6 People Skills Chat June 2: #Peopleskills of Giving & Receiving http://katenasser.com/people-skills-chat-june-2-peopleskills-of-giving-receiving/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/people-skills-chat-june-2-peopleskills-of-giving-receiving/#comments Mon, 27 May 2013 22:00:08 +0000 Kate Nasser http://katenasser.com/?p=32311 Join people skills Twitter chat this Sun. June 2nd 10am EDT: Explore dynamics of giving & receiving in professional & personal relationships. Host: Kate Nasser, Co-host Gary Loper.

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]]> http://katenasser.com/people-skills-chat-june-2-peopleskills-of-giving-receiving/feed/ 0 People Skills: Change ONE Unfortunate Word for Great #Peopleskills http://katenasser.com/people-skills-change-one-unfortunate-word/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/people-skills-change-one-unfortunate-word/#comments Tue, 21 May 2013 16:36:30 +0000 Kate Nasser http://katenasser.com/?p=14714 Professional relationships & the outcomes are slowly built & quickly broken. ONE unfortunate word to change to increase trust! Tip fr The People Skills Coach™.

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]]> http://katenasser.com/people-skills-change-one-unfortunate-word/feed/ 13 People Skills Chat Sunday: Honor & Sacrifice #Peopleskills http://katenasser.com/people-skills-chat-sunday-honor-sacrifice/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/people-skills-chat-sunday-honor-sacrifice/#comments Tue, 21 May 2013 16:00:25 +0000 Kate Nasser http://katenasser.com/?p=32218 Join people skills Twitter chat (#peopleskills) Sun. May 26, 2013 to explore Honor & Sacrifice for Memorial Day. Host Kate Nasser, The People-Skills Coach™.

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]]> http://katenasser.com/people-skills-chat-sunday-honor-sacrifice/feed/ 0 Leadership #PeopleSkills: Lead Quietly w/ Courage to Roar http://katenasser.com/leadership-people-skills-lead-quietly-courage-to-roar/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/leadership-people-skills-lead-quietly-courage-to-roar/#comments Sun, 19 May 2013 12:30:31 +0000 Kate Nasser http://katenasser.com/?p=31904 Leadership people skills guide leaders to engage the talent hired for max success. Leaders, here's how to balance your strengths and theirs w/o directing!

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]]> http://katenasser.com/leadership-people-skills-lead-quietly-courage-to-roar/feed/ 0 Customer Experience Leaders: Are You Leading Cattle Call? http://katenasser.com/customer-experience-leaders-are-you-leading-cattle-call/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/customer-experience-leaders-are-you-leading-cattle-call/#comments Tue, 14 May 2013 15:39:49 +0000 Kate Nasser http://katenasser.com/?p=32026 Customer experience leaders, have you gotten so focused on big picture & profit, that you treat customers like a cattle call? Simple ways to check & fix.

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]]> http://katenasser.com/customer-experience-leaders-are-you-leading-cattle-call/feed/ 0 People Skills Chat: Impact of Pace & Time on #PeopleSkills http://katenasser.com/people-skills-impact-pace-time-on-peopleskills/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://katenasser.com/people-skills-impact-pace-time-on-peopleskills/#comments Tue, 14 May 2013 12:00:04 +0000 Kate Nasser http://katenasser.com/?p=32104 Join People Skills Twitter Chat May 19, 2013 "Impact of Intercultural & Personality Type Pace & Time Differences" Host Kate Nasser, The People-Skills Coach™ & Co-host of this topic Guillaume Gevrey (@ggevrey).

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