tag:blogger.com,1999:blog-4658904320533391409Fri, 16 Dec 2011 08:00:16 +0000USAIDtechnologyGandhi JayanthiDetlev HollohRockefeller FoundationAndhra PradeshLiquid OxygenPondicherryIBSCERISEAPQCSarvodayaICOMFI 2011KQUESTDan Arielye-LearningGIZKRIOSAssuretechPREMIAStandard CharteredUTVatPlayPondicherry UniversityEquitasPPIRaghuRamCustomer ServiceSarvasiksha AbhyanK PRO TechnologiesLMSKalsethSocial PerformanceConferenceGrown Up DigitalIRDAGrameen BankMF Bill IndiaKnowledge AssetRBIINAFIActivity-based LearningIRISVijay NicoleSwadeshiSocial auditMillenium Development GoalsCGAPThe School KFIPunyashlokeKnowledge ManagementProduct presentation; product management; Customer perspective; Demo scriptLearningCarla O'DellContent ManagementMotor insurancePredictive AnalysisAsia Insurance ReviewinsuranceMCC Schoolmax-tn.blogspot.comMicro-insuranceKuruvila JacobProgress out of PovertyMicrofinanceAjit aka HamidKYC3i-InfotechNABARDroad safetyICOMF10A space for me to write my views on Knowledge Management, record my learnings, observations, notes from all over.http://kpro-tech.blogspot.com/noreply@blogger.com (RaghuRam Krishnan)Blogger22125tag:blogger.com,1999:blog-4658904320533391409.post-5124381734399634781Sun, 02 Oct 2011 12:19:00 +00002011-10-02T17:53:38.890+05:30CGAPKnowledge ManagementMicrofinanceSwadeshiGandhi Jayanthi With the Microfinance movement tottering due to an unhealthy combination of greed and lack of political will, Gandhiji’s birthday is a good time to take a pause and look at the mess we have created, and the possible way forward.  Rural India, especially needs a good dose of the Gandhian movement today – at a time when inflation has reached an all-time high, rampant urbanization is destroying http://feedproxy.google.com/~r/kpro-techblogs/~3/V2ZSQei_RIo/microfinance-and-swadeshi-movement.htmlnoreply@blogger.com (RaghuRam Krishnan)2http://kpro-tech.blogspot.com/2011/10/microfinance-and-swadeshi-movement.htmltag:blogger.com,1999:blog-4658904320533391409.post-6797472925220808324Mon, 26 Sep 2011 03:45:00 +00002011-09-27T15:21:41.343+05:30Knowledge AssetKnowledge ManagementCarla O'DellKQUESTAPQCKRIOSKalseth Many years ago, when my father was explaining economics to my brother, he used a very interesting analogy, which continues to stick to the mind – “Money is round…so it can roll; money is also flat, so it can be stacked”!  He was explaining the importance of the need for money to flow through the system, while retaining the need to save and keep sufficient reserves.    Looking at it from the http://feedproxy.google.com/~r/kpro-techblogs/~3/je3qiPbCN-g/knowledge-asset-perspective.htmlnoreply@blogger.com (RaghuRam Krishnan)4http://kpro-tech.blogspot.com/2011/09/knowledge-asset-perspective.htmltag:blogger.com,1999:blog-4658904320533391409.post-5283290912186052437Sun, 18 Sep 2011 09:42:00 +00002011-09-18T15:22:51.524+05:30Knowledge ManagementStandard CharteredLiquid OxygenKYCmax-tn.blogspot.comKRIOSCustomer ServicePredictive AnalysisAjit aka HamidRBIDan Ariely Sona, the Customer Service Representative wore an appropriately contrite expression on her face as she helped me fill out the Account Closure form.  Her name was in resonance with my amused reflection of the state of affairs I found myself in - an old Ajit (Hindi villain) joke - "Usko liquid oxygen mein duba dho, taaki liquid usay jeene nahin dega, aur oxygen usay marne nahin dega" (Drown him inhttp://feedproxy.google.com/~r/kpro-techblogs/~3/5GF-WzU2BD8/customer-retention-rationally.htmlnoreply@blogger.com (RaghuRam Krishnan)3http://kpro-tech.blogspot.com/2011/09/customer-retention-rationally.htmltag:blogger.com,1999:blog-4658904320533391409.post-7203565797532851994Mon, 31 Jan 2011 14:25:00 +00002011-01-31T19:55:23.077+05:30GIZPondicherry UniversityMicrofinanceNABARDConferenceVijay NicoleICOMFI 2011Detlev HollohSarvodaya The International Conference on Microfinance has become a regular fixture of the Pondicherry University calendar.  And it was successfully held for the fourth successive year from 27th to 29th of January, 2011, this year.  The conference organizers have been zealously endeavoring to make this truly international in flavor and content. Backed by able support from JAK Tareen, the Vice-Chancellor, http://feedproxy.google.com/~r/kpro-techblogs/~3/QtxrQa4BGTo/icomfi-2011-pondicherry-university.htmlnoreply@blogger.com (RaghuRam Krishnan)3http://kpro-tech.blogspot.com/2011/01/icomfi-2011-pondicherry-university.htmltag:blogger.com,1999:blog-4658904320533391409.post-8247545804184759031Fri, 31 Dec 2010 13:48:00 +00002011-01-01T11:59:59.893+05:30MicrofinanceEquitasAndhra PradeshMF Bill India For the last few weeks, Microfinance Institutions have been a very worried lot. Whereas the Draft Bill seeking regulation of Microfinance Sector as a whole has been awaiting approval, the Andhra Pradesh government quite expeditiously passed an ordinance last week clipping the wings of Microfinance Institutions and their free run on the monies of the poor. yada yada hi dharmasya glanir bhavatihttp://feedproxy.google.com/~r/kpro-techblogs/~3/fZOVkjr9PnM/microfinance-maladies.htmlnoreply@blogger.com (RaghuRam Krishnan)1http://kpro-tech.blogspot.com/2010/12/microfinance-maladies.htmltag:blogger.com,1999:blog-4658904320533391409.post-8926869931093720791Tue, 23 Feb 2010 13:10:00 +00002010-02-23T18:50:05.162+05:30PondicherryMicrofinanceConferenceICOMF10 This year the Third International Conference on Microfinance organized by Pondicherry University was held from the 22nd to 24th January, 2010.  The conference was well attended with several delegates and participants from all over the country landing up in this lovely little coastal town for the three-day jamboree.  The highlight of the event though, was the innovative approach of integrating http://feedproxy.google.com/~r/kpro-techblogs/~3/dFdmnJ7U8Bo/icomf10-international-conference-on.htmlnoreply@blogger.com (RaghuRam Krishnan)0http://kpro-tech.blogspot.com/2010/02/icomf10-international-conference-on.htmltag:blogger.com,1999:blog-4658904320533391409.post-2597506795525388678Sun, 27 Dec 2009 17:13:00 +00002009-12-27T22:50:32.802+05:30PPICGAPMicrofinanceUSAIDCERISESocial PerformanceIs " For-profit Microfinance Institution" ethical? A completely new perspective on "What is the morally (read ethically) correct interest rate to be charged" has emerged ever since an increasing number of researchers have started looking at this aspect of Microfinance. However, as a friend recently commented – there are far more people out there looking to make a buck than in trying to make a http://feedproxy.google.com/~r/kpro-techblogs/~3/JxIv0cAOCG0/social-performance-and-source-of-funds.htmlnoreply@blogger.com (RaghuRam Krishnan)7http://kpro-tech.blogspot.com/2009/12/social-performance-and-source-of-funds.htmltag:blogger.com,1999:blog-4658904320533391409.post-7221476928020190087Fri, 13 Nov 2009 11:49:00 +00002009-11-13T17:19:40.244+05:30Knowledge ManagementK PRO Technologiese-LearningContent ManagementPunyashlokeAt a recent discussion on Learning innovations, the favourite topic turned out to be eLearning.  What was interesting though was the attempt by more than one speaker to capture the classroom experience and bring it online.  The lecture was largely attended by lecturers – mostly the arts and science colleges.  It seemed like the whole discussion, for them, was zillions of miles away from their http://feedproxy.google.com/~r/kpro-techblogs/~3/wm7K8ntt88g/is-content-really-king-then-long-live.htmlnoreply@blogger.com (RaghuRam Krishnan)4http://kpro-tech.blogspot.com/2009/11/is-content-really-king-then-long-live.htmltag:blogger.com,1999:blog-4658904320533391409.post-2100088923343690466Mon, 19 Oct 2009 11:31:00 +00002009-10-19T17:01:19.711+05:30IBSAssuretechMotor insuranceAsia Insurance ReviewIRDAroad safety"Motor insurers must manage their insurance portfolios in a sound, fair and sustainable way without resorting to pricing wars so as to ensure a profitable class of business." This seemed to be the refrain of industry leaders at the inaugural Asian Motor Insurance and Claims Management Conference, held last week in Singapore.  How do you get insurers to agree when the market conditions do not http://feedproxy.google.com/~r/kpro-techblogs/~3/quxxtMUtB1w/in-search-of-profitable-motor-insurance.htmlnoreply@blogger.com (RaghuRam Krishnan)7http://kpro-tech.blogspot.com/2009/10/in-search-of-profitable-motor-insurance.htmltag:blogger.com,1999:blog-4658904320533391409.post-7924671324707300562Tue, 29 Sep 2009 07:46:00 +00002009-09-29T16:09:39.659+05:30Millenium Development GoalsProgress out of PovertyCGAPRockefeller FoundationMicrofinanceSocial auditNABARDGrameen BankINAFIIRISIn the last few days I have noticed quite a few blogs and tweets in defense of Microfinance. What started off essentially as a philanthropic activity has now gained momentum as a commercial venture and a lot of attention in reaching out to what has become famous as "the base of the pyramid". However, with scale and increasing activity, there is a great clamor for transparency in social http://feedproxy.google.com/~r/kpro-techblogs/~3/uRbvLek1v10/social-performance-indicators-in.htmlnoreply@blogger.com (RaghuRam Krishnan)9http://kpro-tech.blogspot.com/2009/09/social-performance-indicators-in.htmltag:blogger.com,1999:blog-4658904320533391409.post-684874506430927058Tue, 04 Aug 2009 13:28:00 +00002009-08-10T14:54:22.696+05:30The School KFIActivity-based LearningMCC SchoolSarvasiksha Abhyane-LearningKuruvila JacobWhat would it be like to become the Headmaster of one of Chennai's most famous institutions at the age of 27? An onerous responsibility for sure, but it would seem like an equally challenging opportunity to carve the destiny of a school. And that was exactly what Mr. Kuruvila Jacob did. As this school turns 175 years old, all old boys of MCC School will definitely salute this man, who made this http://feedproxy.google.com/~r/kpro-techblogs/~3/SGertKLy9zI/to-sir-with-love.htmlnoreply@blogger.com (RaghuRam Krishnan)1http://kpro-tech.blogspot.com/2009/08/to-sir-with-love.htmltag:blogger.com,1999:blog-4658904320533391409.post-2618365763603099179Wed, 01 Jul 2009 11:53:00 +00002009-07-01T18:26:00.151+05:30UTVatPlayGrown Up Digitale-LearningI have just finished reading Grown Up Digital and have been trying to relate this with a lot of the changes that are happening with respect to how people are networking. From Sharad who has been looking at the mobile device as a means for recruiting people to Prabhu who has in fact been dabbling with this new revolution for quite some time, there is a paradigm shift in the way people are learninghttp://feedproxy.google.com/~r/kpro-techblogs/~3/Ndzw4dNF6G0/profit-from-music.htmlnoreply@blogger.com (RaghuRam Krishnan)0http://kpro-tech.blogspot.com/2009/07/profit-from-music.htmltag:blogger.com,1999:blog-4658904320533391409.post-2119499322542481314Thu, 11 Jun 2009 14:49:00 +00002009-06-11T20:28:04.847+05:30Product presentation; product management; Customer perspective; Demo scriptHaving arrived early for an appointment, I decided to window-shop at the Home Life furniture store. As I walked through the store, I actually found myself looking at how the furniture was arranged and mentally mapping this to a similar requirement at home. I did not find cots on sale – there were bedrooms for sale! Even a simple looking bedspread was looking regal amidst a chest of drawers, a http://feedproxy.google.com/~r/kpro-techblogs/~3/lowuVBygWjg/product-demonstration-getting-act-right.htmlnoreply@blogger.com (RaghuRam Krishnan)2http://kpro-tech.blogspot.com/2009/06/product-demonstration-getting-act-right.htmltag:blogger.com,1999:blog-4658904320533391409.post-7708924342025964476Thu, 16 Apr 2009 14:51:00 +00002009-04-18T10:28:56.325+05:30Knowledge ManagementK PRO TechnologiesRaghuRamLearningLMSContent ManagementPunyashlokeI found this article quite interesting as it has a lot to do with the current work I am engaged in. It also prompted me to write some of my thoughts on the subject and its specific influence in creating knowledge. (http://teachingthursday.org/2009/04/02/technology-and-pedagogy/)The article talks about how technology can be used in the classroom from various perspectives – as a tool, a medium http://feedproxy.google.com/~r/kpro-techblogs/~3/8MAgdG06ONE/technology-and-learning-framework.htmlnoreply@blogger.com (RaghuRam Krishnan)0http://kpro-tech.blogspot.com/2009/04/technology-and-learning-framework.htmltag:blogger.com,1999:blog-4658904320533391409.post-2089804875170013154Mon, 03 Nov 2008 06:11:00 +00002008-11-03T12:31:11.557+05:30According to a survey of the Grameen model in Bangladesh, about 5% of all Grameen borrowers managed to get out of poverty each year.  However, what was perhaps more interesting was the fact that infant mortality rates had dropped by over 37%.  This seems to suggest that hygiene, medical care and education levels had also increased in the surveyed group. This trend gives us the hope that the next http://feedproxy.google.com/~r/kpro-techblogs/~3/-e96T_PmVJA/living-on-edge.htmlnoreply@blogger.com (RaghuRam Krishnan)0http://kpro-tech.blogspot.com/2008/11/living-on-edge.htmltag:blogger.com,1999:blog-4658904320533391409.post-8753452374406763496Wed, 22 Oct 2008 18:21:00 +00002008-10-22T23:51:19.661+05:30The concluding remarks of Jacques Attali, President of PlaNet Finance summarized the two-day Microfinance and New Technologies Summit '08 very succinctly. "People working in the Microfinance industry need to ask themselves at the end of each day – what have I done today to alleviate poverty?" This should probably be the first tenet that should rule the direction and objective of all microfinancehttp://feedproxy.google.com/~r/kpro-techblogs/~3/kyALfR4ZLDU/meek-might-just-inherit-earth.htmlnoreply@blogger.com (RaghuRam Krishnan)1http://kpro-tech.blogspot.com/2008/10/meek-might-just-inherit-earth.htmltag:blogger.com,1999:blog-4658904320533391409.post-9148312102860313615Wed, 22 Oct 2008 03:42:00 +00002008-10-22T09:12:25.838+05:30The Harijans of the financial world have just had their lexicon upgraded. Jerry Rao, at a recent seminar, proposed that the term "Base of the pyramid" be used to refer to the "around the poverty line" clients. IBM's initiative for this sector is called "Banking the unbanked" (a la Untouchables). Whether that makes any difference is a moot point, though. In any case, with the top of the http://feedproxy.google.com/~r/kpro-techblogs/~3/AV_BAI6G5Y0/base-of-pyramid.htmlnoreply@blogger.com (RaghuRam Krishnan)5http://kpro-tech.blogspot.com/2008/10/base-of-pyramid.htmltag:blogger.com,1999:blog-4658904320533391409.post-3055388698120810389Tue, 18 Dec 2007 05:57:00 +00002007-12-18T12:06:27.634+05:30technologyinsuranceMicro-insuranceAfter my pilgrimage to Sabarimala (in Kerala), I had to board a bus from Pampa to Nilackal, a place about 25 kilometers from Pampa. All vehicles other than cars and jeeps are required to park at Nilackal; pilgrims after reaching Pampa board a state-run bus to reach Nilackal. I was amazed to see that the conductor was using a hand-held e-POS (Point-of-Sale) terminal for dispensing tickets. I http://feedproxy.google.com/~r/kpro-techblogs/~3/lsaSbkN_Q9Y/micro-insurance-in-indian-contextcontd.htmlnoreply@blogger.com (RaghuRam Krishnan)2http://kpro-tech.blogspot.com/2007/12/micro-insurance-in-indian-contextcontd.htmltag:blogger.com,1999:blog-4658904320533391409.post-7172286733807506274Mon, 17 Dec 2007 07:43:00 +00002007-12-18T12:08:01.430+05:303i-InfotechtechnologyPREMIAMicro-insuranceRecently, while making a presentation of the powerful product configuration features of PREMIA™– insurance software from 3i Infotech, I was rendered speechless by a question from the IT head of a public sector insurance company – he wanted to know if we could configure a “product-less” product! He had me stumped there; I quite didn’t know how to answer that one. I looked at him for a while…not http://feedproxy.google.com/~r/kpro-techblogs/~3/SrO0qc3kn3M/long-tail-of-premia.htmlnoreply@blogger.com (RaghuRam Krishnan)2http://kpro-tech.blogspot.com/2007/12/long-tail-of-premia.htmltag:blogger.com,1999:blog-4658904320533391409.post-2055635619700165855Mon, 17 Dec 2007 07:35:00 +00002007-12-18T12:09:00.076+05:30technologyinsuranceSoftware as a Service, a.k.a SaaS has gained greater recognition and attention as its impact on the long tail of the market is getting better understood. Although ASPs and hosted environments have been around for a while now, this concept has gained greater relevance as companies figure out newer and more efficient methods of reaching out to their customers. However, what I think is http://feedproxy.google.com/~r/kpro-techblogs/~3/m2m97r6BHgY/saas-and-micro-insurance.htmlnoreply@blogger.com (RaghuRam Krishnan)0http://kpro-tech.blogspot.com/2007/12/saas-and-micro-insurance.htmltag:blogger.com,1999:blog-4658904320533391409.post-4216419126454087229Wed, 26 Sep 2007 09:26:00 +00002007-09-26T15:08:58.503+05:30Driving down to meet a friend, I got thinking about the topic for my dissertation - Knowledge Management in the Insurance industry. Some thoughts:We are still in the knowledge acquisition phase as far as the maturity of KM activities are concerned, and hence we shall focus on that aspect of Knowledge Management. To give you a simple example of what KM is, and what it can do for your http://feedproxy.google.com/~r/kpro-techblogs/~3/_QAoZOvjO14/random-thoughts-insurance-knowledge.htmlnoreply@blogger.com (RaghuRam Krishnan)0http://kpro-tech.blogspot.com/2007/09/random-thoughts-insurance-knowledge.htmltag:blogger.com,1999:blog-4658904320533391409.post-8811057092538148595Wed, 12 Sep 2007 06:11:00 +00002007-09-12T11:57:05.049+05:30Business segmentation: three categories of business segmentation1. Classifications - Commercial mosaic classifies the business into 13 groups and 50 different types based on key variables that significantly influence behaviour. 2. Propensities - broad description given to any statistically modeled value that indicates a business's likely behaviour; for example, purchasing intentions, http://feedproxy.google.com/~r/kpro-techblogs/~3/tNcH51XHqPc/insurance-speak-experian-experience.htmlnoreply@blogger.com (RaghuRam Krishnan)1http://kpro-tech.blogspot.com/2007/09/insurance-speak-experian-experience.html