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	<title>Common Outlook Consulting Inc. » Learning Centre</title>
	<link>http://www.commonoutlook.com</link>
	<description>Experts in Negotiation, Conflict Management and Relationship Building</description>
	<pubDate>Wed, 09 Jul 2008 18:36:18 +0000</pubDate>
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		<title>Take the Bully by the Horns</title>
		<link>http://www.commonoutlook.com/learning/books/take-the-bully-by-the-horns/</link>
		<comments>http://www.commonoutlook.com/learning/books/take-the-bully-by-the-horns/#comments</comments>
		<pubDate>Wed, 28 May 2008 16:25:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Recommended Reading]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/books/take-the-bully-by-the-horns/</guid>
		<description><![CDATA[How often have you wished you knew how to defuse the difficult people who wreak havoc on your life? Whether it's a neighbour who keeps disturbing your peace, an employer who manipulates you into unpaid overtime, a spouse who criticizes and controls your every move, a colleague who uses scare tactics to intimidate you, or a student who teases your child without mercy, Take the Bully by the Horns will give you real-life strategies stop people from taking advantage of you.]]></description>
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		<item>
		<title>Coaching: The new way to retain high performing employees</title>
		<link>http://www.commonoutlook.com/learning/articles/article-coaching-new-way/</link>
		<comments>http://www.commonoutlook.com/learning/articles/article-coaching-new-way/#comments</comments>
		<pubDate>Wed, 28 May 2008 16:23:49 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/articles/article-coaching-new-way/</guid>
		<description><![CDATA[More and more corporations are hiring coaches to work with their employees to develop their careers, particularly for those people who are seen as high-value employees. There is a new term for these people: &#34;HiPo&#39;s&#34;, or High Potential Employees. Coaching has become an Executive Perk included as a tool to hire and retain these HiPo&#39;s. [...]]]></description>
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		<item>
		<title>Free Donuts</title>
		<link>http://www.commonoutlook.com/learning/articles/free-donuts-article/</link>
		<comments>http://www.commonoutlook.com/learning/articles/free-donuts-article/#comments</comments>
		<pubDate>Wed, 28 May 2008 16:23:38 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/articles/free-donuts-article/</guid>
		<description><![CDATA[Did you hear about Nicole Lilliman? She&#39;s the single mother of 4 who was recently fired and then re-hired by Tim Hortons for giving a Timbit to a toddler. I can&#39;t help but think of all the negotiating going on behind the scenes and of the many difficult conversations that were taking place as the [...]]]></description>
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		<item>
		<title>Take the Bully by the Horns by Sam Horn</title>
		<link>http://www.commonoutlook.com/learning/book-reviews/take-the-bully-review/</link>
		<comments>http://www.commonoutlook.com/learning/book-reviews/take-the-bully-review/#comments</comments>
		<pubDate>Wed, 28 May 2008 16:23:27 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Book Reviews]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/book-reviews/take-the-bully-review/</guid>
		<description><![CDATA[A neighbour I can&#39;t seem to get along with is a bully. The problem started, as these things usually do, over something quite trivial. How such a small thing could have grown into an emotional hot-button between two adults still has me shaking my head in disbelief.
Take the Bully by the Horns, by Sam Horn [...]]]></description>
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		<title>Negotiation where both sides win</title>
		<link>http://www.commonoutlook.com/learning/articles/negotiation-where-both-sides-win/</link>
		<comments>http://www.commonoutlook.com/learning/articles/negotiation-where-both-sides-win/#comments</comments>
		<pubDate>Mon, 14 Jan 2008 18:51:36 +0000</pubDate>
		<dc:creator>editor</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/articles/negotiation-where-both-sides-win/</guid>
		<description><![CDATA[By Horacio Falc&#227;o
There are key steps to creating value in a negotiation. Knowing them and how to prepare for them is the path to a &#8220;win-win&#8221; outcome. Start here. &#160;Negotiation where both sides win&#160;&#160;
Value creation is only consistent in a negotiation when you try to create more value for all parties involved or at least [...]]]></description>
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		<item>
		<title>Closing the deal in negotiations: Avoid rushing in</title>
		<link>http://www.commonoutlook.com/learning/articles/closing-the-deal-in-negotiations-avoid-rushing-in/</link>
		<comments>http://www.commonoutlook.com/learning/articles/closing-the-deal-in-negotiations-avoid-rushing-in/#comments</comments>
		<pubDate>Mon, 14 Jan 2008 18:39:50 +0000</pubDate>
		<dc:creator>editor</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/articles/closing-the-deal-in-negotiations-avoid-rushing-in/</guid>
		<description><![CDATA[Closing a deal can be &#8216;extremely hard&#8217;, says INSEAD Affiliate Professor of Decision Sciences Horacio Falcao, because it&#8217;s the conclusion of the whole negotiating process. If something&#8217;s gone wrong and hasn&#8217;t been picked up by that point, the person you&#8217;re negotiating with will &#8220;probably err on the side of &#8216;no&#8217; rather than &#8216;yes&#8217;.&#8221;&#160;&#160;Falcao says many [...]]]></description>
		<wfw:commentRss>http://www.commonoutlook.com/learning/articles/closing-the-deal-in-negotiations-avoid-rushing-in/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Conflict Management</title>
		<link>http://www.commonoutlook.com/learning/articles/conflict-management/</link>
		<comments>http://www.commonoutlook.com/learning/articles/conflict-management/#comments</comments>
		<pubDate>Mon, 14 Jan 2008 18:31:38 +0000</pubDate>
		<dc:creator>editor</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/articles/conflict-management/</guid>
		<description><![CDATA[By Alistair Dobbie&#160;
In the world of finance we can all too easily skip over the very real costs of conflict. Emotional intelligence as a concept has done a lot to address the image of phone-throwing Wall Street traders left over from the days of Liar&#39;s Poker, but do we really know how to manage people [...]]]></description>
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		</item>
		<item>
		<title>A Whole New Mind: Why Right-Brainers Will Rule the Future</title>
		<link>http://www.commonoutlook.com/learning/book-reviews/whole-new-mind-review/</link>
		<comments>http://www.commonoutlook.com/learning/book-reviews/whole-new-mind-review/#comments</comments>
		<pubDate>Wed, 12 Dec 2007 16:19:56 +0000</pubDate>
		<dc:creator>editor</dc:creator>
		
		<category><![CDATA[Book Reviews]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/book-reviews/whole-new-mind-review/</guid>
		<description><![CDATA[Daniel Pink

Seldom have I had so much fun reading a book. From the Agriculture Age of the 18th century to the Industrial Age of the 19th century to the 20th century&#39;s Information Age, Daniel Pink&#39;s theory is that the 21st century will move us into the Conceptual Age. In the Conceptual Age, creators and &#34;empathizers&#34; [...]]]></description>
		<wfw:commentRss>http://www.commonoutlook.com/learning/book-reviews/whole-new-mind-review/feed/</wfw:commentRss>
		</item>
		<item>
		<title>The Art and Science of Negotiation</title>
		<link>http://www.commonoutlook.com/learning/books/art-science-negotiation/</link>
		<comments>http://www.commonoutlook.com/learning/books/art-science-negotiation/#comments</comments>
		<pubDate>Fri, 30 Nov 2007 23:02:50 +0000</pubDate>
		<dc:creator>editor</dc:creator>
		
		<category><![CDATA[Recommended Reading]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/books/negotiation/art-science-negotiation/</guid>
		<description><![CDATA[In The Art and Science of Negotiation, Raiffa uses a vast array of specific cases and clear, helpful diagrams to explain the step-by-step processes of negotiation, and translates this deeper understanding into practical guidelines.]]></description>
		<wfw:commentRss>http://www.commonoutlook.com/learning/books/art-science-negotiation/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Bargaining for Advantage: Negotiation Strategies for Reasonable People</title>
		<link>http://www.commonoutlook.com/learning/books/bargaining-for-advantage/</link>
		<comments>http://www.commonoutlook.com/learning/books/bargaining-for-advantage/#comments</comments>
		<pubDate>Fri, 30 Nov 2007 23:00:26 +0000</pubDate>
		<dc:creator>editor</dc:creator>
		
		<category><![CDATA[Recommended Reading]]></category>

		<guid isPermaLink="false">http://www.commonoutlook.com/learning/books/negotiation/bargaining-for-advantage/</guid>
		<description><![CDATA[In the systematic, step-by-step approach described in Bargaining for Advantage, you will learn to succeed even when you think you are short on bargaining power, to counter hardball tactics and tricks without compromising your ethics, and to build trust in working relationships.]]></description>
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